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addReply.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <script src="../Script/Common/huayi.load.js"></script>
  6. <script src="../Script/Common/huayi.config.js"></script>
  7. <link href="../css/layer/need/layer.css" />
  8. <link rel="stylesheet" href="../css/init.css" />
  9. <title>追加回复</title>
  10. <style>
  11. .input {
  12. background-color: #fff;
  13. background-image: none;
  14. border: 1px solid #ccc;
  15. border-radius: 1px;
  16. color: inherit;
  17. padding: 6px 12px;
  18. }
  19. .fjnr {
  20. padding: 0 !important;
  21. border: none !important;
  22. }
  23. </style>
  24. </head>
  25. <body>
  26. <div class="Common">
  27. <table>
  28. <tr>
  29. <th class="Importent">承办人:</th>
  30. <td>
  31. <input id="dealman" list="dealmanList" type="text" style="height: 32px" autocomplete="off" />
  32. <datalist id="dealmanList">
  33. </datalist>
  34. </td>
  35. <th class="Importent">职务:</th>
  36. <td>
  37. <input type="text" id="duties" />
  38. </td>
  39. <th class="Importent">联系方式:</th>
  40. <td>
  41. <input type="text" id="dealcontact" />
  42. </td>
  43. </tr>
  44. <tr>
  45. <th class="Importent">审核领导:</th>
  46. <td>
  47. <input type="text" id="auditUser" />
  48. </td>
  49. <th class="Importent">职务:</th>
  50. <td>
  51. <input type="text" id="auditUserDuties" />
  52. </td>
  53. <th class="Importent">联系方式:</th>
  54. <td>
  55. <input type="text" id="auditContact" />
  56. </td>
  57. </tr>
  58. <tr>
  59. <th class="Importent">办理结果:</th>
  60. <td colspan="5">
  61. <textarea data-adaptheight id="situation" maxlength="1000" onkeyup="OnFocusFun(this)" name="" rows="6" cols=""></textarea>
  62. <textarea data-adaptheight id="result" hidden="hidden" name="" rows="6" cols=""></textarea>
  63. </td>
  64. </tr>
  65. <tr>
  66. <th>工单内容:</th>
  67. <td colspan="5">
  68. <span id="workremark" name="" rows="6" cols="" readonly="readonly"></span>
  69. </td>
  70. </tr>
  71. <tr>
  72. <th class="Importent">是/否向当事人反馈:</th>
  73. <td id="isProResultRadio" style="font-size: 12px">
  74. <label style="margin-right: 10px">
  75. <input type="radio" value="1" name="isDisposeResult" style="vertical-align: -2px" />是
  76. </label>
  77. <label>
  78. <input type="radio" value="0" name="isDisposeResult" style="vertical-align: -2px" />否
  79. </label>
  80. </td>
  81. </tr>
  82. <tr class="dealWithRemark-wrapper">
  83. <th>已办未果备注:</th>
  84. <td colspan="5">
  85. <textarea data-adaptheight id="dealWithRemark" name="" rows="6" cols=""></textarea>
  86. </td>
  87. </tr>
  88. <tr class="prosituation-wrapper">
  89. <th>处理方案/进程:</th>
  90. <td colspan="5">
  91. <textarea data-adaptheight id="prosituation" name="" rows="6" cols=""></textarea>
  92. </td>
  93. </tr>
  94. <tr class="annotation-wrapper">
  95. <th style="color: #ff0000">注释:</th>
  96. <td style="color: #ff0000" colspan="5">
  97. 请提交加盖单位公章的相关说明文件,不添加文件说明将被扣考核分
  98. </td>
  99. </tr>
  100. <tr class="connecttime-wrapper">
  101. <th>沟通时间:</th>
  102. <td>
  103. <input type="text" class="laydate-icon" id="connecttime" style="
  104. width: 172px;
  105. height: 32px;
  106. border-color: rgb(158, 158, 158);
  107. " />
  108. </td>
  109. </tr>
  110. <tr class="connectmode-wrapper">
  111. <th>沟通方式:</th>
  112. <td>
  113. <input type="text" id="connectmode" />
  114. </td>
  115. </tr>
  116. <tr class="isstaisfied-wrapper">
  117. <th>是否满意:</th>
  118. <td id="isStaisfiedRadio" style="font-size: 12px" colspan="5">
  119. <label style="margin-right: 10px">
  120. <input type="radio" value="1" name="isstaisfied" style="vertical-align: -2px" />满意
  121. </label>
  122. <label style="margin-right: 10px">
  123. <input type="radio" value="2" name="isstaisfied" style="vertical-align: -2px" />基本满意
  124. </label>
  125. <label style="margin-right: 10px">
  126. <input type="radio" value="3" name="isstaisfied" style="vertical-align: -2px" />不满意
  127. </label>
  128. </td>
  129. </tr>
  130. <tr class="files-wrappper">
  131. <th class="Importent">附件:</th>
  132. <td colspan="5">
  133. <div class="fileBox"></div>
  134. <!--<span class="fjnr"></span>-->
  135. <input class="input" type="file" name="upFile" id="upFile" multiple="multiple"
  136. style="display: none" />
  137. <input class="input" type="button" value="上传" id="scwj" />
  138. <!--<input class="input" type="button" value="删除附件" id="scfj" style="display:none;" />-->
  139. <input type="hidden" id="file" />
  140. <span style="color: #ff0000; border: none">
  141. (文件格式为png,jpg,mp4,mp3,pdf,doc,docx,xls,xlsx)
  142. </span>
  143. </td>
  144. </tr>
  145. <tr style="display: none;">
  146. <td>
  147. <button class="btns handleBtn">查看办理结果</button>
  148. </td>
  149. <td colspan="5">
  150. <textarea data-adaptheight id="result" name="" rows="4" cols=""></textarea>
  151. </td>
  152. <input type="hidden" id="ID" />
  153. </tr>
  154. </table>
  155. <div class="btn_box">
  156. <!-- <button class="btns BC">保存</button> -->
  157. <button class="btns Submit">提交</button>
  158. </div>
  159. </div>
  160. <script src="../css/laydate/laydate.js"></script>
  161. <script src="../js/adjustHeight.js"></script>
  162. <script src="../Script/Common/huayi.common.js"></script>
  163. <script>
  164. var wid = helper.request.queryString("wid");
  165. var isProtect = helper.request.queryString("isProtect");
  166. var isSPT = helper.request.queryString("isSPT");
  167. var State;
  168. var a = $("#ID").val();
  169. var simpleDetailStrStart = "";
  170. var simpleDetailStrEnd = "";
  171. var simpleDetailStr = "";
  172. Detail();
  173. $(document).ready(function () {
  174. laydate.skin("blue");
  175. laydate({
  176. elem: "#connecttime",
  177. event: "focus",
  178. istoday: true,
  179. istime: true,
  180. type: "datetime",
  181. format: "YYYY-MM-DD hh:mm:ss",
  182. });
  183. simpleDetail();
  184. getHistoryList();
  185. orderdetail();
  186. //上传附件
  187. $("#scwj").click(function () {
  188. $("#upFile").trigger("click");
  189. });
  190. $("#upFile").change(function () {
  191. upload('upFile','.fileBox',['png','jpg','mp3','mp4','pdf','doc','docx','xls','xlsx'],"#file");
  192. });
  193. $("#scfj").click(function () {
  194. $(".fjnr").text("");
  195. $("#scfj").hide();
  196. });
  197. $(".BC").click(function () {
  198. if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "1") {
  199. if ($("#dealman").val() == "") {
  200. layer.msg("办理人不能为空");
  201. } else if ($("#situation").val() == "") {
  202. layer.msg("处理情况不能为空");
  203. } else if ($("#dealcontact").val() == "") {
  204. layer.msg("联系方式不能为空");
  205. } else if ($("#duties").val() == "") {
  206. layer.msg("职务不能为空");
  207. } else if ($("#result").val() == "") {
  208. layer.msg("请生成办理结果");
  209. } else {
  210. State = 0;
  211. JA();
  212. }
  213. } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "2") {
  214. State = 0;
  215. JA();
  216. } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "0") {
  217. State = 0;
  218. JA();
  219. } else {
  220. layer.msg("请选择是/否向当事人反馈");
  221. }
  222. });
  223. $(".Submit").click(function () {
  224. if(decodeURI(isSPT) === '省12345平台' && $("#situation").val().length > 1000){
  225. layer.msg("办理结果不能超过1000字");
  226. return;
  227. }
  228. if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "1") {
  229. if ($("#dealman").val() == "") {
  230. layer.msg("办理人不能为空");
  231. } else if ($("#situation").val() == "") {
  232. layer.msg("处理情况不能为空");
  233. } else if ($("#dealcontact").val() == "") {
  234. layer.msg("联系方式不能为空");
  235. } else if ($("#duties").val() == "") {
  236. layer.msg("职务不能为空");
  237. }
  238. else {
  239. State = 1;
  240. $("#result").val($("#situation").val().replace(simpleDetailStrStart, ''))
  241. JA();
  242. }
  243. } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "2") {
  244. State = 1;
  245. JA();
  246. } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == "0") {
  247. State = 1;
  248. JA();
  249. } else {
  250. layer.msg("请选择是/否向当事人反馈");
  251. }
  252. });
  253. $(".prosituation-wrapper").hide(); //处理方案/进程
  254. $(".annotation-wrapper").hide(); //注释
  255. $(".connecttime-wrapper").hide(); //沟通时间
  256. $(".connectmode-wrapper").hide(); //沟通方式
  257. // $(".replycontent-wrapper").hide(); //答复内容
  258. $(".isstaisfied-wrapper").hide(); //是否满意
  259. $(".dealWithRemark-wrapper").hide(); // 已办未果备注
  260. /*
  261. * 处理结果
  262. * 默认 0
  263. * 是 1
  264. * 否 2
  265. */
  266. $("#isProResultRadio")
  267. .find('input[type="radio"]')
  268. .on("change", function () {
  269. $("#prosituation").val(""); //处理方案/进程
  270. $("#connecttime").val(""); //沟通时间
  271. $("#connectmode").val(""); //沟通方式
  272. // $("#replycontent").val(""); //答复内容
  273. $("#result").val(""); //办理结果
  274. $(
  275. '#isStaisfiedRadio input[name="isstaisfied"]:checked'
  276. ).prop("checked", false); //是否满意
  277. isProResultJudge($(this).val());
  278. });
  279. $(".handleBtn").click(function () {
  280. // if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() === "1") {
  281. // var isStaisfiedRadioData;
  282. // if (
  283. // $(
  284. // '#isStaisfiedRadio input[name="isstaisfied"]:checked'
  285. // ).val() === "1"
  286. // ) {
  287. // isStaisfiedRadioData = "满意";
  288. // } else if (
  289. // $(
  290. // '#isStaisfiedRadio input[name="isstaisfied"]:checked'
  291. // ).val() === "2"
  292. // ) {
  293. // isStaisfiedRadioData = "基本满意";
  294. // } else if (
  295. // $(
  296. // '#isStaisfiedRadio input[name="isstaisfied"]:checked'
  297. // ).val() === "3"
  298. // ) {
  299. // isStaisfiedRadioData = "不满意";
  300. // } else {
  301. // isStaisfiedRadioData = "未评价";
  302. // }
  303. // simpleDetailStrEnd =
  304. // $("#situation").val() +
  305. // " [办理结果:" +
  306. // "已办理,承办人:" +
  307. // $("#dealman").val() +
  308. // ",职务:" +
  309. // $("#duties").val() +
  310. // ",联系电话:" +
  311. // $("#dealcontact").val() +
  312. // "," +
  313. // $("#dealman").val() +
  314. // "向当事人进行了反馈,当事人对结果表示" +
  315. // isStaisfiedRadioData +
  316. // "。]";
  317. // simpleDetailStr =
  318. // simpleDetailStrStart + simpleDetailStrEnd;
  319. // $("#result").val(simpleDetailStr);
  320. // } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() === "0") {
  321. // simpleDetailStrEnd =
  322. // $("#situation").val() +
  323. // " [办理结果:" +
  324. // "已办理,承办人:" +
  325. // $("#dealman").val() +
  326. // ",职务:" +
  327. // $("#duties").val() +
  328. // ",联系电话:" +
  329. // $("#dealcontact").val() +
  330. // "," +
  331. // $("#dealman").val() +
  332. // "没有向当事人进行反馈" +
  333. // "。]";
  334. // simpleDetailStr =
  335. // simpleDetailStrStart + simpleDetailStrEnd;
  336. // $("#result").val(simpleDetailStr);
  337. // }
  338. simpleDetailStrEnd = $("#situation").val()
  339. simpleDetailStr =
  340. simpleDetailStrStart + simpleDetailStrEnd;
  341. $("#result").val(simpleDetailStr);
  342. });
  343. });
  344. //得到焦点时触发事件
  345. function OnFocusFun(element) {
  346. (element.value.indexOf(simpleDetailStrStart) === 0) || (element.value = simpleDetailStrStart);
  347. }
  348. //交办
  349. function JA() {
  350. $.post(
  351. huayi.config.callcenter_url + "WorkOrder/AppendWorkOrder", {
  352. workorderid: wid,
  353. dealman: $("#dealman").val(), //承办人
  354. dealcontact: $("#dealcontact").val(), //联系方式
  355. duties: $("#duties").val(), //职务
  356. AuditUser: $("#auditUser").val(), //审核领导
  357. post: $("#auditUserDuties").val(), //审核领导职务
  358. auditContact: $("#auditContact").val(), //审核领导联系方式
  359. situation: $("#situation").val().replace(simpleDetailStrStart, ''), //处理情况
  360. result: $("#situation").val(), //办理结果
  361. isproresult: $(
  362. '#isProResultRadio input[name="isDisposeResult"]:checked'
  363. ).val(), //处理结果
  364. IsProResultState: "", // 已办未果状态
  365. prosituation: $("#prosituation").val(), //处理方案/进程
  366. Unsuccessful: $("#dealWithRemark").val(), //已办未果备注
  367. connecttime: $("#connecttime").val(), //沟通时间
  368. connectmode: $("#connectmode").val(), //沟通方式
  369. // replycontent: $("#replycontent").val(), //答复内容
  370. isstaisfied: $(
  371. '#isStaisfiedRadio input[name="isstaisfied"]:checked'
  372. ).val(), //是否满意
  373. state: State,
  374. feedbackid: a,
  375. files: $("#file").val(),
  376. token: $.cookie("token"),
  377. },
  378. function (result) {
  379. result = JSON.parse(result);
  380. if (result.state.toLowerCase() == "success") {
  381. addHistory();
  382. var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
  383. parent.layer.close(index); //再执行关闭
  384. parent.$("#orderlist").bootstrapTable("refresh");
  385. parent.layer.msg("办理成功");
  386. $(".fileBox").html("");
  387. }
  388. }
  389. );
  390. }
  391. //工单详情
  392. function orderdetail(){
  393. $.getJSON(
  394. huayi.config.callcenter_url + "WorkOrder/GetWorkOrderNew", {
  395. workorderid: wid,
  396. type: 0,
  397. token: $.cookie("token"),
  398. },
  399. function (result) {
  400. if (result.state.toLowerCase() == "success") {
  401. var Data = result.data.data;
  402. $('#workremark').text(Data[0].F_Content);
  403. }
  404. }
  405. );
  406. }
  407. //草稿详情
  408. function Detail() {
  409. $.getJSON(
  410. huayi.config.callcenter_url + "WorkOrder/GetDraftInfo", {
  411. workorderid: wid,
  412. type: 2,
  413. token: $.cookie("token"),
  414. },
  415. function (result) {
  416. if (result.state.toLowerCase() == "success") {
  417. if (result.data.length > 0) {
  418. var IsProResultValue =
  419. result.data[0].F_IsProResult + "";
  420. isProResultJudge(IsProResultValue);
  421. $("#dealman").val(result.data[0].F_DealUser); //承办人
  422. // $("#result").text(result.data[0].F_Result); //办理结果
  423. $("#situation").val(result.data[0].F_Situation); //处理情况
  424. $("#duties").val(result.data[0].F_Duties); //职务
  425. $('#isProResultRadio input[name="isDisposeResult"][value="' + result.data[0]
  426. .F_IsProResult + '"]').prop("checked", true); //是/否向当事人反馈
  427. $("#prosituation").val(
  428. result.data[0].F_ProSituation
  429. ); //处理方案/进程
  430. $("#dealcontact").val(
  431. result.data[0].F_DealUserContact
  432. ); //联系方式
  433. $("#connecttime").val(
  434. result.data[0].F_ConnectTime
  435. ); //沟通时间
  436. $("#connectmode").val(
  437. result.data[0].F_ConnectMode
  438. ); //沟通方式
  439. // $("#replycontent").val(result.data[0].F_ReplyContent); //答复内容
  440. $(
  441. '#isStaisfiedRadio input[name="isstaisfied"][value="' +
  442. result.data[0].F_IsSatisfied +
  443. '"]'
  444. ).prop("checked", true); //是否满意
  445. a = result.data[0].F_Id;
  446. }
  447. }
  448. }
  449. );
  450. }
  451. //清除
  452. function Clean() {
  453. $("#startTime").val(""), $("#assignedopinion").val("");
  454. }
  455. // 处理结果判断
  456. function isProResultJudge(isProResultdata) {
  457. if (isProResultdata === "1") {
  458. $(".prosituation-wrapper").hide(); //处理方案/进程
  459. $(".annotation-wrapper").hide(); //注释
  460. $(".connecttime-wrapper").hide(); //沟通时间
  461. $(".connectmode-wrapper").hide(); //沟通方式
  462. $(".isstaisfied-wrapper").show(); //是否满意
  463. $(".dealWithRemark-wrapper").hide(); // 已办未果备注
  464. } else if (isProResultdata === "2") {
  465. $(".prosituation-wrapper").show(); //处理方案/进程
  466. $(".annotation-wrapper").show(); //注释
  467. $(".connecttime-wrapper").hide(); //沟通时间
  468. $(".connectmode-wrapper").hide(); //沟通方式
  469. $(".isstaisfied-wrapper").hide(); //是否满意
  470. $(".dealWithRemark-wrapper").show(); // 已办未果备注
  471. } else if (isProResultdata === "0") {
  472. $(".prosituation-wrapper").hide(); //处理方案/进程
  473. $(".annotation-wrapper").hide(); //注释
  474. $(".connecttime-wrapper").hide(); //沟通时间
  475. $(".connectmode-wrapper").hide(); //沟通方式
  476. $(".isstaisfied-wrapper").hide(); //是否满意
  477. $(".dealWithRemark-wrapper").hide(); // 已办未果备注
  478. }
  479. }
  480. //简易版工单详情
  481. function simpleDetail() {
  482. $.getJSON(
  483. huayi.config.callcenter_url + "WorkOrder/GetWorkorderSimp", {
  484. workorderid: wid,
  485. token: $.cookie("token"),
  486. },
  487. function (result) {
  488. if (result.state.toLowerCase() == "success") {
  489. var data = result.data[0];
  490. // var date = (new Date(data.F_CreateTime)).getTime();
  491. var date = new Date()
  492. var year = date.getFullYear();
  493. var month = date.getMonth();
  494. var day = date.getDate();
  495. var hour = date.getHours();
  496. var minutes = date.getMinutes();
  497. var seconds = date.getSeconds();
  498. month = month + 1;
  499. if (month >= 1 && month <= 9) {
  500. month = "0" + month
  501. }
  502. if (day >= 1 && day <= 9) {
  503. day = "0" + day
  504. }
  505. var daysTime = year + "年" + month + "月" + day + "日 " + hour + "时" + minutes + "分" +
  506. seconds + "秒"
  507. simpleDetailStrStart =
  508. data.deptname +
  509. "于时间(" +
  510. daysTime +
  511. ")回复:"
  512. $("#situation").val(simpleDetailStrStart);
  513. }
  514. }
  515. );
  516. }
  517. function getHistoryList() {
  518. $("#dealmanList").empty()
  519. $.ajax({
  520. type: "get",
  521. url: huayi.config.callcenter_url + "History/GetList",
  522. async: true,
  523. dataType: "json",
  524. data: {
  525. name: "contractor",
  526. token: $.cookie("token"),
  527. },
  528. success: function (res) {
  529. if (res.state == "success") {
  530. $.each(res.data, function (index, val) {
  531. if (val.F_Count !== "") {
  532. var data = JSON.parse(val.F_Count)
  533. $("#dealmanList").append("<option value='" + data.name +
  534. "'data-contact='" + data.contact + "'data-job='" + data
  535. .job + "'>")
  536. }
  537. })
  538. $("#dealmanList").append("<option value='清除历史记录'>")
  539. } else {
  540. layer.confirm(res.message, {
  541. icon: 2,
  542. btn: ['确定']
  543. });
  544. }
  545. }
  546. });
  547. }
  548. $("#dealman").change(function () {
  549. var name = $("#dealman").val()
  550. if (name === "清除历史记录") {
  551. $("#dealman").val("")
  552. deleteHistory()
  553. return
  554. }
  555. $("#dealmanList").find("option").each(function () {
  556. if (name == $(this).val()) {
  557. $("#dealcontact").val($(this).attr("data-contact"))
  558. $("#duties").val($(this).attr("data-job"))
  559. }
  560. })
  561. })
  562. function addHistory() {
  563. var contractorObject = {
  564. name: $("#dealman").val(),
  565. contact: $("#dealcontact").val(),
  566. job: $("#duties").val(),
  567. }
  568. var contractorObjectStr = JSON.stringify(contractorObject);
  569. $.ajax({
  570. type: "post",
  571. url: huayi.config.callcenter_url + "History/Add",
  572. async: true,
  573. dataType: "json",
  574. data: {
  575. name: "contractor",
  576. count: contractorObjectStr,
  577. token: $.cookie("token"),
  578. },
  579. success: function (res) {
  580. debugger
  581. if (res.state == "success") {
  582. } else {
  583. layer.confirm(res.message, {
  584. icon: 2,
  585. btn: ['确定']
  586. });
  587. }
  588. }
  589. });
  590. }
  591. function deleteHistory() {
  592. $.ajax({
  593. type: "post",
  594. url: huayi.config.callcenter_url + "History/Delete",
  595. async: true,
  596. dataType: "json",
  597. data: {
  598. type: 1,
  599. token: $.cookie("token"),
  600. },
  601. success: function (res) {
  602. if (res.state == "success") {
  603. getHistoryList()
  604. } else {
  605. }
  606. }
  607. });
  608. }
  609. </script>
  610. </body>
  611. </html>