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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">已办结</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px;" class="tj_content clearFix">
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="wjstarttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="wjendtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th>办理时间:</th>
  71. <td colspan="3">
  72. <input type="text" id="dealstarttime" class="photo x-color laydate-icon"
  73. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  74. id="dealstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  75. style="height: 35px;" />
  76. </td>
  77. </tr>
  78. <tr>
  79. <th>受话坐席:</th>
  80. <td>
  81. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  82. data-live-search="true">
  83. <option value="">请选择坐席</option>
  84. </select>
  85. </td>
  86. <th><span class="nameJustified">审核员:</span></th>
  87. <td>
  88. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  89. multiple data-live-search="true">
  90. <option value="">请选择调度员</option>
  91. </select>
  92. </td>
  93. <th><span class="nameJustified">关键字:</span></th>
  94. <td>
  95. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th>反映区域:</th>
  120. <td>
  121. <select name="" id="sourceAreas" class="form-control Min-width">
  122. </select>
  123. <botton class="btns Seach">搜索</botton>
  124. </td>
  125. </tr>
  126. <tr>
  127. <th>反映类别:</th>
  128. <td class="reflectCategory-wrapper">
  129. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  130. <i class="CleansReactionCategory fa fa-close"></i>
  131. <input type="hidden" id="keyid" />
  132. <div class="reflectCategoryList-wrapper">
  133. <ul id="reflectCategoryList">
  134. </ul>
  135. </div>
  136. </td>
  137. <th><span class="nameJustified">交办人:</span></th>
  138. <td>
  139. <select id="assignUser" name="select" class="selectpicker show-tick form-control" data-live-search="true">
  140. <option value="">请选择</option>
  141. </select>
  142. </td>
  143. <th>是否公开:</th>
  144. <td>
  145. <select class="form-control Min-width" id="isopen">
  146. <option value="">请选择</option>
  147. <option value="0">否</option>
  148. <option value="1">是</option>
  149. </select>
  150. <botton class="btns exportFile">导出</botton>
  151. </td>
  152. </tr>
  153. <tr>
  154. <th>是否督办:</th>
  155. <td>
  156. <select id="whetherSupervisor" class="form-control" name="select">
  157. <option value="">
  158. 请选择
  159. </option>
  160. <option value="1">
  161. </option>
  162. <option value="0">
  163. </option>
  164. </select>
  165. </td>
  166. <th>回访满意度:</th>
  167. <td>
  168. <select id="issatisfie" class="form-control" name="select">
  169. <option value="">
  170. 请选择
  171. </option>
  172. <option value="0">
  173. 不满意
  174. </option>
  175. <option value="1">
  176. 满意
  177. </option>
  178. </select>
  179. </td>
  180. <th>分管领导:</th>
  181. <td>
  182. <select id="leaderCharge" class="form-control Min-width" name="select">
  183. <option value="">请选择</option>
  184. <option value="省长">省长</option>
  185. <option value="市长">市长</option>
  186. </select>
  187. </td>
  188. </tr>
  189. <tr>
  190. <th>处理类型:</th>
  191. <td>
  192. <select class="form-control" id="dealtype">
  193. <option value="">请选择</option>
  194. <option value="0">网络转派</option>
  195. <option value="1">当即办理</option>
  196. </select>
  197. </td>
  198. <th>满意度:</th>
  199. <td>
  200. <select id="satisfaction" class="form-control" name="select">
  201. <option value="">请选择</option>
  202. <option value="基本满意">基本满意</option>
  203. <option value="满意">满意</option>
  204. <option value="非常满意">非常满意</option>
  205. <option value="不满意">不满意</option>
  206. <option value="非常不满意">非常不满意</option>
  207. </select>
  208. </td>
  209. </tr>
  210. </table>
  211. </div>
  212. </div>
  213. <div>
  214. <div style="width: 100%;padding: 10px;">
  215. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  216. data-pagination="true">
  217. <thead>
  218. <tr>
  219. <!-- <th data-checkbox="true"></th> -->
  220. <th data-formatter="serialNumber" data-align="center">
  221. 序号
  222. </th>
  223. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  224. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  225. <th data-field="DeptName" data-align="center">承办单位</th>
  226. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  227. <th data-field="UserName" data-align="center">受理人</th>
  228. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  229. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  230. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  231. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  232. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  233. </tr>
  234. </thead>
  235. <tbody class="list"></tbody>
  236. </table>
  237. </div>
  238. </div>
  239. </div>
  240. </div>
  241. <!--下载框-->
  242. <div class="t-shade lyxz">
  243. <div class="shade_k">
  244. <div class="shade_title">
  245. <span>录音播放与下载<srong class="cknum"></srong></span>
  246. <span class="setwin gbly"><a>x</a></span>
  247. </div>
  248. <div class="shade_content">
  249. <div class="Ly_box audiojs">
  250. </div>
  251. </div>
  252. </div>
  253. </div>
  254. <input type="hidden" id="PID" />
  255. <input type="hidden" id="Dpment" />
  256. </div>
  257. <script src="../js/layui/layui.js"></script>
  258. <script src="../js/bootstrap-select.js"></script>
  259. <script src="../css/laydate/laydate.js"></script>
  260. <script src="../My97DatePicker/WdatePicker.js"></script>
  261. <script src="../js/zTree/jquery.ztree.core.js"></script>
  262. <script src="../js/utils/localStorageCache.js"></script>
  263. <script src="../js/search/screen.js"></script>
  264. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  265. <script>
  266. var wid = helper.request.queryString("states");
  267. var exportParams; // 导出参数
  268. if (wid) {
  269. $("#state").val(wid);
  270. }
  271. $(document).ready(function () {
  272. load();
  273. // 获取交办人
  274. getMultimediaPersonnel($("#assignUser"))
  275. laydate.skin('blue');
  276. laydate({
  277. elem: '#wjstarttime',
  278. event: 'focus',
  279. istime: true,
  280. format: 'YYYY-MM-DD hh:mm:ss'
  281. });
  282. laydate({
  283. elem: '#wjendtime',
  284. event: 'focus',
  285. istime: true,
  286. format: 'YYYY-MM-DD hh:mm:ss'
  287. });
  288. laydate({
  289. elem: '#dealstarttime',
  290. event: 'focus',
  291. istime: true,
  292. format: 'YYYY-MM-DD hh:mm:ss'
  293. });
  294. laydate({
  295. elem: '#dealstrendtime',
  296. event: 'focus',
  297. istime: true,
  298. format: 'YYYY-MM-DD hh:mm:ss'
  299. });
  300. });
  301. //关闭录音弹出
  302. $(".gbly").click(function () {
  303. $(".lyxz").removeClass("cx");
  304. $('audio')[0].pause();
  305. });
  306. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  307. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  308. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  309. });
  310. //获取查询信息
  311. function load() {
  312. //坐席
  313. var usercodeID = "";
  314. var usercode_ = $("#ZX").val(); //坐席
  315. if (usercode_ != null) {
  316. $(usercode_).each(function (i, n) {
  317. var obj1 = '';
  318. obj1 = n + ",";
  319. usercodeID += obj1;
  320. })
  321. } else {
  322. usercodeID = ""
  323. }
  324. // 调度员
  325. var ddusercodeID = "";
  326. var ddusercode_ = $("#yardman").val(); //坐席
  327. if (ddusercode_ != null) {
  328. $(ddusercode_).each(function (i, n) {
  329. var obj2 = '';
  330. obj2 = n + ",";
  331. ddusercodeID += obj2;
  332. })
  333. } else {
  334. ddusercodeID = ""
  335. }
  336. //先销毁表格
  337. $('#orderlist').bootstrapTable('destroy');
  338. //初始化表格,动态从服务器加载数据
  339. $("#orderlist").bootstrapTable({
  340. method: "get", //使用get请求到服务器获取数据
  341. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  342. contentType: "application/x-www-form-urlencoded",
  343. striped: true, //表格显示条纹
  344. pagination: true, //启动分页
  345. pageSize: 10, //每页显示的记录数
  346. pageNumber: 1, //当前第几页
  347. pageList: [10, 20, 50, 100], //记录数可选列表
  348. search: false, //是否启用查询
  349. showColumns: false, //显示下拉框勾选要显示的列
  350. showRefresh: false, //显示刷新按钮
  351. sidePagination: "server", //表示服务端请求
  352. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  353. //设置为limit可以获取limit, offset, search, sort, order
  354. queryParamsType: "undefined",
  355. queryParams: function queryParams(params) { //设置查询参数
  356. var param = {
  357. page: params.pageNumber,
  358. pagesize: params.pageSize,
  359. workid: $("#wids").val(),
  360. state: $("#state").val(), //=工单状态
  361. type: $("#type").val(), //=工单类型
  362. bigtype: $("#bigtype").val(), //=大类别
  363. smalltype: $("#smalltype").val(), //=小类别
  364. key: $("#key").val(), //=关键字
  365. tel: $("#tel").val(), //=客户电话
  366. name: $("#name").val(), //=客户名称
  367. usercode: usercodeID, //=坐席工号
  368. ddusercode: ddusercodeID,
  369. keyid: $("#keyid").val(), //=关键词id
  370. source: $("#source").val(), //=来源&
  371. //starttime: $("#starttime").val(), //=开始时间
  372. //endtime: $("#endtime").val(), //=结束时间
  373. wjstarttime: $("#wjstarttime").val(), //=开始时间
  374. wjendtime: $("#wjendtime").val(), //=结束时间
  375. deptid: $("#PID").val(),
  376. type: $("#type").val(),
  377. tab: 5, //待处理
  378. sourcearea: $('#sourceAreas').val(), //区域
  379. dealtype: $("#dealtype").val(),
  380. Issatisfie: $("#Issatisfie").val(),
  381. isopen: $("#isopen").val(), // 是否公开
  382. jianhang: 1, // 多媒体
  383. splituser: $("#leaderCharge").val(), // 分管领导
  384. assuser: $("#assignUser").val(), // 交办人
  385. isdb: $("#whetherSupervisor").val(), // 是否督办
  386. issatisfie: $("#issatisfie").val(), // 回访满意度
  387. dealstarttime: $("#dealstarttime").val(), // 办理开始时间
  388. dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
  389. myd:$("#satisfaction").val(), //满意度
  390. dealtype: $("#dealtype").val(), //处理类型
  391. token: $.cookie("token")
  392. };
  393. // 导出参数
  394. exportParams = param;
  395. return param;
  396. },
  397. onLoadSuccess: function (data) { //加载成功时执行
  398. // layer.msg("加载成功");
  399. //console.log(data);
  400. },
  401. onLoadError: function () { //加载失败时执行
  402. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  403. }
  404. });
  405. }
  406. //状态
  407. function States(val, row) {
  408. var html = '';
  409. switch (val + '') {
  410. case '0':
  411. html = '新工单';
  412. if (row.F_IsReturn == 1) {
  413. html = '新工单(回退)';
  414. }
  415. break;
  416. case '1':
  417. html = '待交办';
  418. break;
  419. case '2':
  420. html = '待查收';
  421. break;
  422. case '3':
  423. html = '退回审核中';
  424. break;
  425. case '4':
  426. html = '办理中';
  427. break;
  428. case '5':
  429. html = '延时审核';
  430. break;
  431. case '6':
  432. html = '已办理';
  433. break;
  434. case '7':
  435. html = '已回访';
  436. break;
  437. case '8':
  438. html = '重办中';
  439. break;
  440. case '9':
  441. html = '已结案';
  442. break;
  443. case '10':
  444. html = '待审核';
  445. break;
  446. case '11':
  447. html = '重办待交办';
  448. break;
  449. // case '12':
  450. // html = '待审核';
  451. // break;
  452. case '13':
  453. html = '重办驳回';
  454. break;
  455. }
  456. return html;
  457. }
  458. //时限
  459. function OverTime(val, row) {
  460. if (val == 1) {
  461. return '<div class="" style="cursor: pointer;">' +
  462. '<span class="Greens">' + row.GapTime + '</span>' +
  463. '</div>';
  464. } else if (val == 2) {
  465. return '<div class="" style="cursor: pointer;">' +
  466. '<span class="Yellows">' + row.GapTime + '</span>' +
  467. '</div>';
  468. } else if (val == 3) {
  469. return '<div class="" style="cursor: pointer;">' +
  470. '<span class="Reds">' + row.GapTime + '</span>' +
  471. '</div>';
  472. }
  473. }
  474. //办理时限
  475. function BanTime(val) {
  476. if (val) {
  477. var time = val.substring(0, val.indexOf(' '));
  478. return '<div class="" style="cursor: pointer;">' +
  479. '<span>' + time + '</span>' +
  480. '</div>';
  481. }
  482. }
  483. //音频
  484. function setCode(val) {
  485. if (val) {
  486. return '<div class="imgs" style="cursor: pointer;">' +
  487. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  488. '</div>';
  489. } else {
  490. return '';
  491. }
  492. }
  493. //编号
  494. function serialNumber(val, row, index) {
  495. return index + 1;
  496. }
  497. function GetCont(val) {
  498. if (val) {
  499. var str = '<div '
  500. if (val.length > 10) {
  501. str = str + ' title="' + val + '" ';
  502. val = val.substr(0, 10) + "...";
  503. }
  504. return str + '>' + val + '</div>';
  505. } else {
  506. return '';
  507. }
  508. }
  509. //操作
  510. function Dispose(val, row) {
  511. var Rows = row.Buttons;
  512. var html = '';
  513. for (var i = 0; i < Rows.length; i++) {
  514. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  515. if (html1) {
  516. html1 = html1.replace("data", val);
  517. }
  518. html += html1;
  519. }
  520. return html;
  521. }
  522. //编辑
  523. function bj(str) {
  524. layer.open({
  525. type: 2,
  526. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  527. title: '编辑工单',
  528. area: ['96%', '85%'], //宽高
  529. });
  530. }
  531. //删除
  532. function move(str) {
  533. layer.confirm('确定删除工单?', {
  534. btn: ['是', '否'] //按钮
  535. }, function () {
  536. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  537. ids: str,
  538. token: $.cookie("token")
  539. }, function (result) {
  540. result = JSON.parse(result);
  541. if (result.state.toLowerCase() == "success") {
  542. layer.msg("删除成功");
  543. load();
  544. }
  545. })
  546. });
  547. }
  548. //提交
  549. function tj(str) {
  550. layer.confirm('确定要提交工单么?', {
  551. btn: ['确定', '取消'] //按钮
  552. }, function () {
  553. //请求后台数据
  554. /*发送请求*/
  555. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  556. ids: str,
  557. token: $.cookie("token")
  558. }, function (result) {
  559. result = JSON.parse(result);
  560. if (result.state.toLowerCase() == "success") {
  561. layer.msg("提交成功");
  562. load();
  563. }
  564. })
  565. });
  566. }
  567. //交办
  568. function jb(str) {
  569. layer.open({
  570. type: 2,
  571. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  572. title: '工单交办',
  573. area: ['87%', '80%'], //宽高
  574. });
  575. }
  576. //领导批示
  577. function lader(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  581. title: '领导批示',
  582. area: ['60%', '80%'], //宽高
  583. });
  584. }
  585. //市长批示
  586. function city(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: '领导批示',
  591. area: ['60%', '80%'], //宽高
  592. });
  593. }
  594. //办理
  595. function bl(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '办理工单',
  600. area: ['60%', '80%'], //宽高
  601. });
  602. }
  603. //督办
  604. function Supervision(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  608. title: '督办',
  609. area: ['60%', '80%'], //宽高
  610. });
  611. }
  612. //督查
  613. function Supervision_(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  617. title: '监察',
  618. area: ['60%', '80%'], //宽高
  619. });
  620. }
  621. //强制结案
  622. function StrongLawsuit(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: '强制结案',
  627. area: ['60%', '80%'], //宽高
  628. });
  629. }
  630. //回退BackDtail
  631. function BackDtail(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '工单回退',
  636. area: ['60%', '80%'], //宽高
  637. });
  638. }
  639. //查收
  640. function cs(str) {
  641. layer.confirm('确定要查收?', {
  642. btn: ['是', '否'] //按钮
  643. }, function () {
  644. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  645. workorderid: str,
  646. token: $.cookie("token")
  647. }, function (result) {
  648. result = JSON.parse(result);
  649. if (result.state.toLowerCase() == "success") {
  650. layer.msg("查收成功");
  651. load();
  652. }
  653. })
  654. });
  655. }
  656. //收回
  657. function sh(str) {
  658. layer.confirm('确定要回收?', {
  659. btn: ['是', '否'] //按钮
  660. }, function () {
  661. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  662. workorderid: str,
  663. token: $.cookie("token")
  664. }, function (result) {
  665. result = JSON.parse(result);
  666. if (result.state.toLowerCase() == "success") {
  667. layer.msg("回收");
  668. load();
  669. }
  670. })
  671. });
  672. }
  673. //强制回收
  674. function recycles() {
  675. layer.confirm('确定要强制退回吗?', {
  676. btn: ['是', '否'] //按钮
  677. });
  678. }
  679. //退回申请
  680. function th(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: '申请退回工单',
  685. area: ['60%', '80%'], //宽高
  686. });
  687. }
  688. //审核退回申请
  689. function shth(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: '审核退回申请',
  694. area: ['60%', '80%'], //宽高
  695. });
  696. }
  697. //申请延时
  698. function ys(str) {
  699. layer.open({
  700. type: 2,
  701. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. title: '申请延时',
  703. area: ['60%', '80%'], //宽高
  704. });
  705. }
  706. //审核申请延时
  707. function shys(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: '审核延时申请',
  712. area: ['60%', '80%'], //宽高
  713. });
  714. }
  715. //诉求回访
  716. function hf(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: '工单回访',
  721. area: ['60%', '80%'], //宽高
  722. });
  723. }
  724. //重办工单
  725. function cb(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. title: '重办工单',
  730. area: ['60%', '80%'], //宽高
  731. });
  732. }
  733. //结案
  734. function Lawsuit(str) {
  735. layer.open({
  736. type: 2,
  737. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  738. title: '诉求单结案',
  739. area: ['60%', '80%'], //宽高
  740. });
  741. }
  742. //提交重办
  743. function tjcb(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "提交重办",
  748. area: ["50%", "40%"], //宽高
  749. });
  750. // layer.confirm('确认提交重办吗?', {
  751. // btn: ['是', '否'] //按钮
  752. // }, function () {
  753. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  754. // ids: str,
  755. // "token": $.cookie("token")
  756. // }, function(result) {
  757. // result = JSON.parse(result);
  758. // if(result.state.toLowerCase() == "success") {
  759. // layer.msg("操作成功");
  760. // //load();
  761. // $("#orderlist").bootstrapTable('refresh');
  762. // }
  763. // })
  764. // });
  765. }
  766. //退回
  767. function returnAuditor(str) {
  768. layer.open({
  769. type: 2,
  770. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  771. title: "退回",
  772. area: ["50%", "40%"], //宽高
  773. });
  774. }
  775. //修改
  776. function editProcessingResult(str) {
  777. layer.open({
  778. type: 2,
  779. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  780. title: "修改",
  781. area: ["50%", "70%"], //宽高
  782. });
  783. }
  784. // 已办未果
  785. function unsuccessful(str) {
  786. layer.confirm('确认已办未果吗?', {
  787. btn: ['是', '否'] //按钮
  788. }, function () {
  789. $.post(huayi.config.callcenter_url + 'WorkOrder/Transfer', {
  790. workorderid: str,
  791. "token": $.cookie("token")
  792. }, function (result) {
  793. result = JSON.parse(result);
  794. if (result.state.toLowerCase() == "success") {
  795. layer.msg("操作成功");
  796. $("#orderlist").bootstrapTable('refresh');
  797. }
  798. })
  799. });
  800. }
  801. $('.Appeal').click(function () {
  802. layer.open({
  803. type: 2,
  804. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  805. title: '新增诉求',
  806. area: ['85%', '80%'], //宽高
  807. });
  808. })
  809. //上传文件
  810. function upload() {
  811. if (document.getElementById("upFile").files.length > 0) {
  812. var formData = new FormData();
  813. formData.append("upFile", document.getElementById("upFile").files[0]);
  814. formData.append("token", $.cookie("token"));
  815. $.ajax({
  816. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  817. type: "POST",
  818. data: formData,
  819. /**
  820. *必须false才会自动加上正确的Content-Type
  821. */
  822. contentType: false,
  823. /**
  824. * 必须false才会避开jQuery对 formdata 的默认处理
  825. * XMLHttpRequest会对 formdata 进行正确的处理
  826. */
  827. processData: false,
  828. success: function (result) {
  829. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  830. .outerHTML;
  831. $("#upFile").change(function () {
  832. upload();
  833. });
  834. var r = $.parseJSON(result);
  835. if (r.state.toLowerCase() == "success") {
  836. $(".fjnr").text(r.data);
  837. $("#scfj").show();
  838. }
  839. }
  840. });
  841. } else {
  842. layer.confirm('请上传文件!', {
  843. btn: ['确定']
  844. });
  845. }
  846. }
  847. $(".exportFile").click(function () {
  848. exportParams.isdc = 1;
  849. exportFileFunNew("WorkOrder/GetLDDealList", exportParams)
  850. })
  851. </script>
  852. </body>
  853. </html>