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WorkDSZBMedia.html 36KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>待审核转办</a>
  130. </li>
  131. <li>
  132. <a>审核未通过</a>
  133. </li>
  134. <!-- <li>
  135. <a>审核员待审核</a>
  136. </li> -->
  137. </ul>
  138. <div style="width: 100%; padding: 10px">
  139. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  140. data-pagination="true">
  141. <thead>
  142. <tr>
  143. <th data-checkbox="true"></th>
  144. <th data-align="center" data-formatter="setCode">序号</th>
  145. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  146. 工单单号
  147. </th>
  148. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  149. 诉求标题
  150. </th>
  151. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  152. 来电内容
  153. </th>
  154. <th data-field="DeptName" data-align="center">
  155. 承办单位
  156. </th>
  157. <!-- <th data-field="OtherDeptName" data-align="center">
  158. 协办单位
  159. </th> -->
  160. <th data-field="UserName" data-align="center">
  161. 受理人
  162. </th>
  163. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  164. 办理状态
  165. </th>
  166. <!--<th
  167. data-field="FilePath"
  168. data-formatter="setCode"
  169. data-align="center"
  170. >
  171. 录音
  172. </th>-->
  173. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  174. 时限
  175. </th>
  176. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  177. 办理时限
  178. </th>
  179. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  180. 操作
  181. </th>
  182. </tr>
  183. </thead>
  184. <tbody class="list"></tbody>
  185. </table>
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <!--下载框-->
  191. <div class="t-shade lyxz">
  192. <div class="shade_k">
  193. <div class="shade_title">
  194. <span>录音播放与下载<srong class="cknum"></srong></span>
  195. <span class="setwin gbly"><a>x</a></span>
  196. </div>
  197. <div class="shade_content">
  198. <div class="Ly_box audiojs"></div>
  199. </div>
  200. </div>
  201. </div>
  202. <input type="hidden" id="PID" />
  203. <input type="hidden" id="Dpment" />
  204. </div>
  205. <script src="../js/layui/layui.js"></script>
  206. <script src="../js/bootstrap-select.js"></script>
  207. <script src="../css/laydate/laydate.js"></script>
  208. <script src="../My97DatePicker/WdatePicker.js"></script>
  209. <script src="../js/zTree/jquery.ztree.core.js"></script>
  210. <script src="../js/utils/localStorageCache.js"></script>
  211. <script src="../js/search/screen.js"></script>
  212. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  213. <script>
  214. var wid = helper.request.queryString("states");
  215. var isshMultimedia = 0; // 0待审转办1审核未通过2审核员待审核
  216. var exportParams
  217. if (wid) {
  218. $("#state").val(wid);
  219. }
  220. $(document).ready(function () {
  221. load();
  222. laydate.skin("blue");
  223. laydate({
  224. elem: "#starttime",
  225. event: "focus",
  226. istime: true,
  227. format: 'YYYY-MM-DD hh:mm:ss'
  228. });
  229. laydate({
  230. elem: "#endtime",
  231. event: "focus",
  232. istime: true,
  233. format: 'YYYY-MM-DD hh:mm:ss'
  234. });
  235. $('.ul_tab li').click(function () {
  236. $(this).addClass("active").siblings().removeClass("active");
  237. var index = $(this).index();
  238. if (index === 0) {
  239. isshMultimedia = 0;
  240. } else if (index === 1) {
  241. isshMultimedia = 1;
  242. // } else if (index === 2) {
  243. // isshMultimedia = 2;
  244. }
  245. load();
  246. })
  247. });
  248. //关闭录音弹出
  249. $(".gbly").click(function () {
  250. $(".lyxz").removeClass("cx");
  251. $("audio")[0].pause();
  252. });
  253. //获取查询信息
  254. function load() {
  255. //坐席
  256. var usercodeID = "";
  257. var usercode_ = $("#ZX").val(); //坐席
  258. if (usercode_ != null) {
  259. $(usercode_).each(function (i, n) {
  260. var obj1 = "";
  261. obj1 = n + ",";
  262. usercodeID += obj1;
  263. });
  264. } else {
  265. usercodeID = "";
  266. }
  267. // 调度员
  268. var ddusercodeID = "";
  269. var ddusercode_ = $("#yardman").val(); //坐席
  270. if (ddusercode_ != null) {
  271. $(ddusercode_).each(function (i, n) {
  272. var obj2 = "";
  273. obj2 = n + ",";
  274. ddusercodeID += obj2;
  275. });
  276. } else {
  277. ddusercodeID = "";
  278. }
  279. //先销毁表格
  280. $("#orderlist").bootstrapTable("destroy");
  281. //初始化表格,动态从服务器加载数据
  282. $("#orderlist").bootstrapTable({
  283. method: "get", //使用get请求到服务器获取数据
  284. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  285. contentType: "application/x-www-form-urlencoded",
  286. striped: true, //表格显示条纹
  287. pagination: true, //启动分页
  288. pageSize: 10, //每页显示的记录数
  289. pageNumber: 1, //当前第几页
  290. pageList: [10, 20, 50, 100], //记录数可选列表
  291. search: false, //是否启用查询
  292. showColumns: false, //显示下拉框勾选要显示的列
  293. showRefresh: false, //显示刷新按钮
  294. sidePagination: "server", //表示服务端请求
  295. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  296. //设置为limit可以获取limit, offset, search, sort, order
  297. queryParamsType: "undefined",
  298. queryParams: function queryParams(params) {
  299. //设置查询参数
  300. var param = {
  301. page: params.pageNumber,
  302. pagesize: params.pageSize,
  303. workid: $("#wids").val(),
  304. state: $("#state").val(), //=工单状态
  305. type: $("#type").val(), //=工单类型
  306. bigtype: $("#bigtype").val(), //=大类别
  307. smalltype: $("#smalltype").val(), //=小类别
  308. key: $("#key").val(), //=关键字
  309. tel: $("#tel").val(), //=客户电话
  310. name: $("#name").val(), //=客户名称
  311. // usercode: "",
  312. usercode: usercodeID, //=坐席工号
  313. ddusercode: ddusercodeID,
  314. keyid: $("#keyid").val(), //=关键词id
  315. source: $("#source").val(), //=来源&
  316. starttime: $("#starttime").val(), //=开始时间
  317. endtime: $("#endtime").val(), //=结束时间
  318. deptid: $("#PID").val(),
  319. type: $("#type").val(),
  320. tab: 0, //待处理
  321. sourcearea: $("#sourceAreas").val(), //区域
  322. issh: isshMultimedia, // 0待审转办1审核未通过2审核员待审核
  323. jianhang: 1, // 多媒体
  324. token: $.cookie("token"),
  325. };
  326. exportParams = param
  327. return param;
  328. },
  329. onLoadSuccess: function (data) {
  330. //加载成功时执行
  331. // layer.msg("加载成功");
  332. //console.log(data);
  333. },
  334. onLoadError: function () {
  335. //加载失败时执行
  336. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  337. },
  338. });
  339. }
  340. //状态
  341. function States(val, row) {
  342. var html = "";
  343. switch (val + "") {
  344. case "0":
  345. html = "新工单";
  346. if (row.F_IsReturn == 1) {
  347. html = "新工单(回退)";
  348. }
  349. break;
  350. case "1":
  351. html = "待交办";
  352. break;
  353. case "2":
  354. html = '<span style="color:#FF0000;">待查收</span>';
  355. break;
  356. break;
  357. case "3":
  358. html = "退回审核中";
  359. break;
  360. case "4":
  361. html = "办理中";
  362. break;
  363. case "5":
  364. html = "延时审核";
  365. break;
  366. case "6":
  367. html = "已办理";
  368. break;
  369. case "7":
  370. html = "已回访";
  371. break;
  372. case "8":
  373. html = "重办中";
  374. break;
  375. case "9":
  376. html = "已结案";
  377. break;
  378. case "11":
  379. html = "重办待交办";
  380. break;
  381. }
  382. return html;
  383. }
  384. //时限
  385. function OverTime(val, row) {
  386. if (val == 1) {
  387. return (
  388. '<div class="" style="cursor: pointer;">' +
  389. '<span class="Greens">' +
  390. row.GapTime +
  391. "</span>" +
  392. "</div>"
  393. );
  394. } else if (val == 2) {
  395. return (
  396. '<div class="" style="cursor: pointer;">' +
  397. '<span class="Yellows">' +
  398. row.GapTime +
  399. "</span>" +
  400. "</div>"
  401. );
  402. } else if (val == 3) {
  403. return (
  404. '<div class="" style="cursor: pointer;">' +
  405. '<span class="Reds">' +
  406. row.GapTime +
  407. "</span>" +
  408. "</div>"
  409. );
  410. }
  411. }
  412. //办理时限
  413. function BanTime(val) {
  414. if (val) {
  415. var time = val.substring(0, val.indexOf(" "));
  416. return (
  417. '<div class="" style="cursor: pointer;">' +
  418. "<span>" +
  419. time +
  420. "</span>" +
  421. "</div>"
  422. );
  423. }
  424. }
  425. //音频
  426. function setCode(val) {
  427. if (val) {
  428. return (
  429. '<div class="imgs" style="cursor: pointer;">' +
  430. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  431. val +
  432. '" />' +
  433. "</div>"
  434. );
  435. } else {
  436. return "";
  437. }
  438. }
  439. // 序号
  440. function setCode(val, row, index) {
  441. return index + 1;
  442. }
  443. function GetCont(val) {
  444. if (val) {
  445. var str = "<div ";
  446. if (val.length > 10) {
  447. str = str + ' title="' + val + '" ';
  448. val = val.substr(0, 10) + "...";
  449. }
  450. return str + ">" + val + "</div>";
  451. } else {
  452. return "";
  453. }
  454. }
  455. //操作
  456. function Dispose(val, row) {
  457. var Rows = row.Buttons;
  458. // alert(row.F_WorkOrderId);
  459. var WorkOrderId = row.F_WorkOrderId;
  460. var html = '';
  461. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  462. for (var i = 0; i < Rows.length; i++) {
  463. if (Rows[i].key != 21) {
  464. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  465. if (html1) {
  466. html1 = html1.replace("data", val);
  467. }
  468. html += html1;
  469. }
  470. }
  471. html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  472. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  473. return html;
  474. }
  475. function workCheck(){
  476. layer.open({
  477. type: 2,
  478. content: "../CommonHtml/workCheck.html", //iframe的url,no代表不显示滚动条
  479. title: "工单查重",
  480. area: ["85%", "60%"], //宽高
  481. });
  482. }
  483. //转派
  484. function redeploy(WorkOrderId) {
  485. layer.open({
  486. type: 2,
  487. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  488. title: "转派",
  489. area: ["85%", "80%"], //宽高
  490. });
  491. }
  492. //编辑
  493. function bj(str,row) {
  494. layer.open({
  495. type: 2,
  496. content: "../CommonHtml/AddAppeal.html?wid=" + str+ "&workType=jb", //iframe的url,no代表不显示滚动条
  497. title: "编辑工单",
  498. area: ["95%", "95%"], //宽高
  499. });
  500. }
  501. //删除
  502. function move(str) {
  503. layer.confirm(
  504. "确定删除工单?", {
  505. btn: ["是", "否"], //按钮
  506. },
  507. function () {
  508. $.post(
  509. huayi.config.callcenter_url +
  510. "WorkOrder/DelWorkOrder", {
  511. ids: str,
  512. token: $.cookie("token"),
  513. },
  514. function (result) {
  515. result = JSON.parse(result);
  516. if (result.state.toLowerCase() == "success") {
  517. layer.msg("删除成功");
  518. load();
  519. }
  520. }
  521. );
  522. }
  523. );
  524. }
  525. ////删除
  526. function withdraw(str) {
  527. layer.confirm(
  528. "确定撤回?", {
  529. btn: ["是", "否"], //按钮
  530. },
  531. function () {
  532. $.post(
  533. huayi.config.callcenter_url +
  534. "WorkOrder/WithdrawDWorkOrder", {
  535. workorderid: str,
  536. token: $.cookie("token"),
  537. },
  538. function (result) {
  539. result = JSON.parse(result);
  540. if (result.state.toLowerCase() == "success") {
  541. layer.msg("撤回成功");
  542. load();
  543. }
  544. }
  545. );
  546. }
  547. );
  548. }
  549. //提交
  550. function tj(str) {
  551. layer.confirm(
  552. "确定要提交工单么?", {
  553. btn: ["确定", "取消"], //按钮
  554. },
  555. function () {
  556. //请求后台数据
  557. /*发送请求*/
  558. $.post(
  559. huayi.config.callcenter_url +
  560. "WorkOrder/SubmitWorkOrder", {
  561. ids: str,
  562. token: $.cookie("token"),
  563. },
  564. function (result) {
  565. result = JSON.parse(result);
  566. if (result.state.toLowerCase() == "success") {
  567. layer.msg("提交成功");
  568. load();
  569. }
  570. }
  571. );
  572. }
  573. );
  574. }
  575. //交办
  576. function jb(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  580. title: "工单交办",
  581. area: ["87%", "80%"], //宽高
  582. });
  583. }
  584. //领导批示
  585. function lader(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  589. title: "领导批示",
  590. area: ["60%", "80%"], //宽高
  591. });
  592. }
  593. //市长批示
  594. function city(str) {
  595. layer.open({
  596. type: 2,
  597. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  598. title: "领导批示",
  599. area: ["60%", "80%"], //宽高
  600. });
  601. }
  602. //办理
  603. function bl(str) {
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  607. title: "办理工单",
  608. area: ["60%", "80%"], //宽高
  609. });
  610. }
  611. //督办
  612. function Supervision(str) {
  613. layer.open({
  614. type: 2,
  615. content: "../CommonHtml/Supervision_.html?wid=" +
  616. str +
  617. "&type=1", //iframe的url,no代表不显示滚动条
  618. title: "督办",
  619. area: ["60%", "80%"], //宽高
  620. });
  621. }
  622. //督查
  623. function Supervision_(str) {
  624. layer.open({
  625. type: 2,
  626. content: "../CommonHtml/Supervision_.html?wid=" +
  627. str +
  628. "&type=2", //iframe的url,no代表不显示滚动条
  629. title: "监察",
  630. area: ["60%", "80%"], //宽高
  631. });
  632. }
  633. //强制结案
  634. function StrongLawsuit(str) {
  635. layer.open({
  636. type: 2,
  637. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  638. title: "强制结案",
  639. area: ["60%", "80%"], //宽高
  640. });
  641. }
  642. //回退BackDtail
  643. function BackDtail(str) {
  644. layer.open({
  645. type: 2,
  646. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  647. title: "工单回退",
  648. area: ["60%", "80%"], //宽高
  649. });
  650. }
  651. //查收
  652. function cs(str) {
  653. layer.confirm(
  654. "确定要查收?", {
  655. btn: ["是", "否"], //按钮
  656. },
  657. function () {
  658. $.post(
  659. huayi.config.callcenter_url +
  660. "WorkOrder/ReceiveWorkOrder", {
  661. workorderid: str,
  662. token: $.cookie("token"),
  663. },
  664. function (result) {
  665. result = JSON.parse(result);
  666. if (result.state.toLowerCase() == "success") {
  667. layer.msg("查收成功");
  668. load();
  669. }
  670. }
  671. );
  672. }
  673. );
  674. }
  675. //收回
  676. function sh(str) {
  677. layer.confirm(
  678. "确定要回收?", {
  679. btn: ["是", "否"], //按钮
  680. },
  681. function () {
  682. $.post(
  683. huayi.config.callcenter_url +
  684. "WorkOrder/TakeBackWorkOrder", {
  685. workorderid: str,
  686. token: $.cookie("token"),
  687. },
  688. function (result) {
  689. result = JSON.parse(result);
  690. if (result.state.toLowerCase() == "success") {
  691. layer.msg("回收");
  692. load();
  693. }
  694. }
  695. );
  696. }
  697. );
  698. }
  699. //强制回收
  700. function recycles() {
  701. layer.confirm("确定要强制退回吗?", {
  702. btn: ["是", "否"], //按钮
  703. });
  704. }
  705. //退回申请
  706. function th(str) {
  707. layer.open({
  708. type: 2,
  709. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  710. title: "申请退回工单",
  711. area: ["60%", "80%"], //宽高
  712. });
  713. }
  714. //审核退回申请
  715. function shth(str) {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  719. title: "审核退回申请",
  720. area: ["60%", "80%"], //宽高
  721. });
  722. }
  723. //办理
  724. // function th(str) {
  725. // layer.open({
  726. // type: 2,
  727. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  728. // title: '办理工单',
  729. // area: ['35%', '30%'], //宽高
  730. // });
  731. // }
  732. //申请延时
  733. function ys(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. title: "申请延时",
  738. area: ["60%", "80%"], //宽高
  739. });
  740. }
  741. //审核申请延时
  742. function shys(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. title: "审核延时申请",
  747. area: ["60%", "80%"], //宽高
  748. });
  749. }
  750. //诉求回访
  751. function hf(str) {
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: "工单回访",
  756. area: ["60%", "80%"], //宽高
  757. });
  758. }
  759. //重办工单
  760. function cb(str) {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb" + "&isshMultimedia=" + isshMultimedia, //iframe的url,no代表不显示滚动条
  764. title: "重办工单",
  765. area: ["90%", "90%"], //宽高
  766. });
  767. }
  768. //结案
  769. function Lawsuit(str) {
  770. layer.open({
  771. type: 2,
  772. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  773. title: "诉求单结案",
  774. area: ["60%", "80%"], //宽高
  775. });
  776. }
  777. //转督办
  778. function zdb(str, row) {
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/superTrunl.html?wid=" + str,
  782. title: "督办工单",
  783. area: ["60%", "80%"], //宽高
  784. });
  785. }
  786. //驳回重办
  787. function bhcb(str) {
  788. //回退BackDtail
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: "驳回重办",
  793. area: ["60%", "80%"], //宽高
  794. });
  795. }
  796. //审核通过
  797. function auditMultimediaThrough(str) {
  798. layer.confirm(
  799. "确定通过吗?", {
  800. btn: ["是", "否"], //按钮
  801. },
  802. function () {
  803. $.post(
  804. huayi.config.callcenter_url +
  805. "WorkOrder/AuditDispatch", {
  806. workorderid: str,
  807. nexttype: 0, // 0通过,1不通过
  808. token: $.cookie("token"),
  809. },
  810. function (result) {
  811. result = JSON.parse(result);
  812. if (result.state.toLowerCase() == "success") {
  813. layer.msg("操作成功");
  814. load();
  815. }
  816. }
  817. );
  818. }
  819. );
  820. }
  821. // 审核不通过
  822. function auditMultimediaNotThrough(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/auditMultimedia.html?wid=" + str + "&nexttype=1", //iframe的url,no代表不显示滚动条
  826. title: "审核",
  827. area: ["50%", "50%"], //宽高
  828. });
  829. }
  830. $(".Appeal").click(function () {
  831. layer.open({
  832. type: 2,
  833. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  834. title: "新增诉求",
  835. area: ["85%", "80%"], //宽高
  836. });
  837. });
  838. //上传文件
  839. function upload() {
  840. if (document.getElementById("upFile").files.length > 0) {
  841. var formData = new FormData();
  842. formData.append(
  843. "upFile",
  844. document.getElementById("upFile").files[0]
  845. );
  846. formData.append("token", $.cookie("token"));
  847. $.ajax({
  848. url: huayi.config.callcenter_url +
  849. "/WorkOrder/UploadFile",
  850. type: "POST",
  851. data: formData,
  852. /**
  853. *必须false才会自动加上正确的Content-Type
  854. */
  855. contentType: false,
  856. /**
  857. * 必须false才会避开jQuery对 formdata 的默认处理
  858. * XMLHttpRequest会对 formdata 进行正确的处理
  859. */
  860. processData: false,
  861. success: function (result) {
  862. document.getElementById(
  863. "upFile"
  864. ).outerHTML = document.getElementById(
  865. "upFile"
  866. ).outerHTML;
  867. $("#upFile").change(function () {
  868. upload();
  869. });
  870. var r = $.parseJSON(result);
  871. if (r.state.toLowerCase() == "success") {
  872. $(".fjnr").text(r.data);
  873. $("#scfj").show();
  874. }
  875. },
  876. });
  877. } else {
  878. layer.confirm("请上传文件!", {
  879. btn: ["确定"],
  880. });
  881. }
  882. }
  883. $(".exportFile").click(function () {
  884. exportParams.isdc = 1;
  885. exportFileFunNew("WorkOrder/GetLDDealList", exportParams)
  886. })
  887. </script>
  888. </body>
  889. </html>