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WorkIsproresultMedia.html 44KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已办未果</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">已办未果</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source"></select>
  38. </td>
  39. <th>来电号码:</th>
  40. <td>
  41. <input type="text" id="tel" class="form-control" placeholder="请输入来电号码" />
  42. </td>
  43. <th>联系号码:</th>
  44. <td>
  45. <input type="text" id="conphone" class="form-control Min-width" placeholder="请输入联系号码" />
  46. </td>
  47. <!--<th>录入时间:</th>
  48. <td colspan="3">
  49. <input id="starttime" class="photo x-color laydate-icon" type="text"
  50. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  51. class="photo x-color laydate-icon" type="text" autocomplete="off"
  52. style="height: 35px;" />
  53. </td>-->
  54. </tr>
  55. <tr>
  56. <th>录入时间:</th>
  57. <td colspan="3">
  58. <input id="starttime" class="photo x-color laydate-icon" type="text"
  59. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  60. class="photo x-color laydate-icon" type="text" autocomplete="off"
  61. style="height: 35px;" />
  62. </td>
  63. </tr>
  64. <tr>
  65. <th>事项编号:</th>
  66. <td>
  67. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  68. </td>
  69. <th><span class="nameJustified">来电人:</span></th>
  70. <td>
  71. <input type="text" id="name" class="form-control" autocomplete="off" />
  72. </td>
  73. <th>办理时间:</th>
  74. <td colspan="3">
  75. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  76. autocomplete="off" style="height: 35px;" />-<input id="dealstrendtime"
  77. class="photo x-color laydate-icon" type="text" autocomplete="off"
  78. style="height: 35px;" />
  79. </td>
  80. </tr>
  81. <tr>
  82. <th>工单标题:</th>
  83. <td>
  84. <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="form-control" />
  85. </td>
  86. <th>受话坐席:</th>
  87. <td>
  88. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  89. data-live-search="true">
  90. <option value="">请选择坐席</option>
  91. </select>
  92. </td>
  93. <th>反映区域:</th>
  94. <td>
  95. <select class="form-control Min-width" id="sourceAreas"></select>
  96. </td>
  97. <td></td>
  98. <td></td>
  99. </tr>
  100. <tr>
  101. <th>来电内容:</th>
  102. <td>
  103. <input type="text" placeholder="输入来电内容" id="workOrderContent"
  104. class="form-control" />
  105. </td>
  106. <th><span class="nameJustified">审核员:</span></th>
  107. <td>
  108. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  109. multiple data-live-search="true">
  110. <option value="">
  111. 请选择调度员
  112. </option>
  113. </select>
  114. </td>
  115. <!-- <th>处理类型:</th>
  116. <td>
  117. <select class="form-control Min-width" id="dealtype">
  118. <option value="">请选择</option>
  119. <option value="0">网络转派</option>
  120. <option value="1">当即办理</option>
  121. </select>
  122. </td> -->
  123. <th>来电类型:</th>
  124. <td>
  125. <select class="form-control Min-width" id="type"></select>
  126. <botton class="btns Seach">搜索</botton>
  127. </td>
  128. </tr>
  129. <tr>
  130. <th>承办单位:</th>
  131. <td style="position: relative">
  132. <div class="inpBox">
  133. <input type="text" class="inps" />
  134. <i class="Cleans fa fa-close"></i>
  135. <i class="xl xl_one"></i>
  136. <div class="addTree xlAdd">
  137. <ul id="addTreeDemo" class="ztree"></ul>
  138. </div>
  139. </div>
  140. <div class="selDpart1">
  141. <ul id="sponsor"></ul>
  142. </div>
  143. </td>
  144. <th>反映类别:</th>
  145. <td style="position: relative;">
  146. <div class="inpBox">
  147. <input type="text" class="inpsReactionCategory" />
  148. <input type="hidden" id="keyid" />
  149. <i class="CleansReactionCategory fa fa-close"></i>
  150. <i class="xlReactionCategory xl_one"></i>
  151. <div class="addTreeReactionCategory xlAddReactionCategory">
  152. <ul id="addTreeDemoReactionCategory" class="ztree"></ul>
  153. </div>
  154. </div>
  155. </td>
  156. <th>办理结果:</th>
  157. <td>
  158. <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
  159. class="form-control Min-width" />
  160. <botton class="btns exportFile">导出</botton>
  161. </td>
  162. <!-- <th>工单状态:</th>
  163. <td>
  164. <select name="" id="state" class="form-control">
  165. <option selected="selected" value="">
  166. 请选择
  167. </option>
  168. <option value="0">新工单</option>
  169. <option value="1">待交办</option>
  170. <option value="10">待审核</option>
  171. <option value="2">待查收</option>
  172. <option value="3">
  173. 退回审核中
  174. </option>
  175. <option value="4">办理中</option>
  176. <option value="5">
  177. 延时审核中
  178. </option>
  179. <option value="6">已办理</option>
  180. <option value="7">已回访</option>
  181. <option value="11">
  182. 重办待交办
  183. </option>
  184. <option value="13">重办驳回</option>
  185. <option value="8">重办中</option>
  186. <option value="9">已结案</option>
  187. </select>
  188. </td> -->
  189. </tr>
  190. <!-- <tr>
  191. <th>是否公开:</th>
  192. <td>
  193. <select id="isopen" class="form-control Min-width" name="select">
  194. <option value="">
  195. 请选择是否公开
  196. </option>
  197. <option value="0">
  198. 未公开
  199. </option>
  200. <option value="1">
  201. 已公开
  202. </option>
  203. </select>
  204. </td>
  205. </tr> -->
  206. <!-- <tr>
  207. <th>三方通话:</th>
  208. <td>
  209. <select id="threeWayCall" class="form-control" name="select">
  210. <option value="">
  211. 请选择是否三方通话
  212. </option>
  213. <option value="1">
  214. </option>
  215. <option value="0">
  216. </option>
  217. </select>
  218. </td>
  219. <th>分管领导:</th>
  220. <td>
  221. <select id="leaderCharge" class="form-control" name="select">
  222. <option value="">
  223. 请选择
  224. </option>
  225. <option value="省长">
  226. 省长
  227. </option>
  228. <option value="市长">
  229. 市长
  230. </option>
  231. </select>
  232. </td>
  233. <th>查询类型:</th>
  234. <td>
  235. <select id="islike" class="form-control Min-width" name="select">
  236. <option value="1">
  237. 模糊查询
  238. </option>
  239. <option value="0">
  240. 精确查询
  241. </option>
  242. </select>
  243. </td>
  244. </tr> -->
  245. </table>
  246. </div>
  247. </div>
  248. <div>
  249. <ul class="nav nav-tabs ul_tab" role="tablist">
  250. <li class="active">
  251. <a>未追加回复</a>
  252. </li>
  253. <li>
  254. <a>已追加回复</a>
  255. </li>
  256. </ul>
  257. <div style="width: 100%; padding: 10px">
  258. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  259. data-pagination="true">
  260. <thead>
  261. <tr>
  262. <th data-formatter="serialNumber" data-align="center">
  263. 序号
  264. </th>
  265. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  266. 工单单号
  267. </th>
  268. <th data-field="F_CusName" data-align="center">来电人</th>
  269. <th data-field="F_CusPhone" data-align="center">来电号码</th>
  270. <th data-field="F_ConPhone" data-align="center">联系号码</th>
  271. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  272. 诉求标题
  273. </th>
  274. <th data-field="DeptName" data-align="center">
  275. 承办单位
  276. </th>
  277. <!-- <th data-field="OtherDeptName" data-align="center">
  278. 协办单位
  279. </th> -->
  280. <th data-field="UserName" data-align="center">
  281. 受理人
  282. </th>
  283. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  284. 办理状态
  285. </th>
  286. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  287. 时限
  288. </th>
  289. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  290. 办理时限
  291. </th>
  292. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">
  293. 录音
  294. </th>-->
  295. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  296. 操作
  297. </th>
  298. </tr>
  299. </thead>
  300. <tbody class="list"></tbody>
  301. </table>
  302. </div>
  303. </div>
  304. </div>
  305. </div>
  306. <!--下载框-->
  307. <div class="t-shade lyxz">
  308. <div class="shade_k">
  309. <div class="shade_title">
  310. <span>录音播放与下载<srong class="cknum"></srong></span>
  311. <span class="setwin gbly"><a>x</a></span>
  312. </div>
  313. <div class="shade_content">
  314. <div class="Ly_box audiojs"></div>
  315. </div>
  316. </div>
  317. </div>
  318. <input type="hidden" id="PID" />
  319. <input type="hidden" id="Dpment" />
  320. </div>
  321. <script src="../js/layui/layui.js"></script>
  322. <script src="../js/bootstrap-select.js"></script>
  323. <script src="../css/laydate/laydate.js"></script>
  324. <script src="../My97DatePicker/WdatePicker.js"></script>
  325. <script src="../js/zTree/jquery.ztree.core.js"></script>
  326. <script src="../js/utils/localStorageCache.js"></script>
  327. <script src="../js/search/screen.js"></script>
  328. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  329. <script>
  330. var isproresult = 1;
  331. var exportParams; // 导出参数
  332. $(document).ready(function () {
  333. var wid = helper.request.queryString("wid");
  334. if (wid) {
  335. $("#tel").val(wid);
  336. load();
  337. }
  338. laydate.skin('blue');
  339. laydate({
  340. elem: '#starttime',
  341. event: 'focus',
  342. istime: true,
  343. format: 'YYYY-MM-DD hh:mm:ss'
  344. });
  345. laydate({
  346. elem: '#endtime',
  347. event: 'focus',
  348. istime: true,
  349. format: 'YYYY-MM-DD hh:mm:ss'
  350. });
  351. $('.ul_tab li').click(function () {
  352. $(this).addClass("active").siblings().removeClass("active");
  353. var index = $(this).index();
  354. if (index === 0) {
  355. isproresult = 1;
  356. } else if (isproresult === 1) {
  357. isproresult = 2;
  358. }
  359. load();
  360. })
  361. load();
  362. });
  363. //关闭录音弹出
  364. $(".gbly").click(function () {
  365. $(".lyxz").removeClass("cx");
  366. $("audio")[0].pause();
  367. });
  368. //获取查询信息
  369. function load() {
  370. //坐席
  371. var usercodeID = "";
  372. var usercode_ = $("#ZX").val(); //坐席
  373. if (usercode_ != null) {
  374. $(usercode_).each(function (i, n) {
  375. var obj1 = "";
  376. obj1 = n + ",";
  377. usercodeID += obj1;
  378. });
  379. } else {
  380. usercodeID = "";
  381. }
  382. // 调度员
  383. var ddusercodeID = "";
  384. var ddusercode_ = $("#yardman").val(); //坐席
  385. if (ddusercode_ != null) {
  386. $(ddusercode_).each(function (i, n) {
  387. var obj2 = "";
  388. obj2 = n + ",";
  389. ddusercodeID += obj2;
  390. });
  391. } else {
  392. ddusercodeID = "";
  393. }
  394. //先销毁表格
  395. $("#orderlist").bootstrapTable("destroy");
  396. //初始化表格,动态从服务器加载数据
  397. $("#orderlist").bootstrapTable({
  398. method: "get", //使用get请求到服务器获取数据
  399. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  400. contentType: "application/x-www-form-urlencoded",
  401. striped: true, //表格显示条纹
  402. pagination: true, //启动分页
  403. pageSize: 10, //每页显示的记录数
  404. pageNumber: 1, //当前第几页
  405. pageList: [10, 20, 50, 100], //记录数可选列表
  406. search: false, //是否启用查询
  407. showColumns: false, //显示下拉框勾选要显示的列
  408. showRefresh: false, //显示刷新按钮
  409. sidePagination: "server", //表示服务端请求
  410. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  411. //设置为limit可以获取limit, offset, search, sort, order
  412. queryParamsType: "undefined",
  413. queryParams: function queryParams(params) {
  414. //设置查询参数
  415. //alert(params.pageNumber)
  416. var param = {
  417. page: params.pageNumber,
  418. pagesize: params.pageSize,
  419. isproresult: isproresult, // 已办未果
  420. workid: $("#wids").val(),
  421. // state: $("#state").val(), //=工单状态
  422. state: 6, //=工单状态
  423. type: $("#type").val(), //=工单类型
  424. //bigtype: $("#bigtype").val(), //=大类别
  425. //smalltype: $("#smalltype").val(), //=小类别
  426. key: $("#key").val(), //=关键字
  427. tel: $("#tel").val(), //=客户电话
  428. conphone:$("#conphone").val(),
  429. name: $("#name").val(), //=客户名称
  430. usercode: usercodeID, //=坐席工号
  431. ddusercode: ddusercodeID,
  432. keyid: $("#keyid").val(), //=关键词id
  433. source: $("#source").val(), //=来源&
  434. starttime: $("#starttime").val(), //=开始时间
  435. endtime: $("#endtime").val(), //=结束时间
  436. deptid: $("#PID").val(),
  437. type: $("#type").val(),
  438. dealtype: $("#dealtype").val(),
  439. sourcearea: $("#sourceAreas").val(), //区域
  440. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  441. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  442. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  443. dealstarttime: $("#dealstarttime").val(), //办理开始时间
  444. dealstrendtime: $("#dealstrendtime").val(), //办理结束时间
  445. isopen: $("#isopen").val(), // 是否公开
  446. business: $("#threeWayCall").val(), // 三方通话
  447. splituser: $("#leaderCharge").val(), // 分管领导
  448. islike: $("#islike").val(), // 查询类型
  449. jianhang: 6, // 多媒体
  450. token: $.cookie("token"),
  451. };
  452. // 导出参数
  453. exportParams = param;
  454. return param;
  455. },
  456. onLoadSuccess: function (data) {
  457. //加载成功时执行
  458. // layer.msg("加载成功");
  459. //console.log(data);
  460. },
  461. onLoadError: function () {
  462. //加载失败时执行
  463. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  464. },
  465. });
  466. }
  467. //状态
  468. function States(val, row) {
  469. var html = "";
  470. switch (val + "") {
  471. case "0":
  472. html = "新工单";
  473. if (row.F_IsReturn == 1) {
  474. html = "新工单(回退)";
  475. }
  476. break;
  477. case "1":
  478. html = "待交办";
  479. break;
  480. case "2":
  481. html = '<span style="color:#FF0000;">待查收</span>';
  482. break;
  483. case "3":
  484. html = "退回审核中";
  485. break;
  486. case "4":
  487. html = "办理中";
  488. break;
  489. case "5":
  490. html = "延时审核";
  491. break;
  492. case "6":
  493. html = "已办理";
  494. break;
  495. case "7":
  496. html = "已回访";
  497. break;
  498. case "8":
  499. html = "重办中";
  500. break;
  501. case "9":
  502. html = "已结案";
  503. break;
  504. case "10":
  505. html = "待审核";
  506. break;
  507. case "11":
  508. html = "重办待交办";
  509. break;
  510. // case '12':
  511. // html = '待审核';
  512. // break;
  513. case "13":
  514. html = "重办驳回";
  515. break;
  516. }
  517. return html;
  518. }
  519. //音频
  520. function setCode(val) {
  521. if (val) {
  522. return (
  523. '<div class="imgs" style="cursor: pointer;">' +
  524. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  525. val +
  526. '" />' +
  527. "</div>"
  528. );
  529. } else {
  530. return "";
  531. }
  532. }
  533. //编号
  534. function serialNumber(val, row, index) {
  535. return index + 1;
  536. }
  537. function GetCont(val) {
  538. if (val) {
  539. var str = "<div ";
  540. if (val.length > 10) {
  541. str = str + ' title="' + val + '" ';
  542. val = val.substr(0, 10) + "...";
  543. }
  544. return str + ">" + val + "</div>";
  545. } else {
  546. return "";
  547. }
  548. }
  549. //操作
  550. function Dispose(val, row) {
  551. var Rows = row.Buttons;
  552. var html = "";
  553. for (var i = 0; i < Rows.length; i++) {
  554. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  555. if (html1) {
  556. html1 = html1.replace("data", val);
  557. html1 = html1.replace("isProtect", row.F_IsProtect);
  558. html1 = html1.replace("row", row.F_MainDeptId);
  559. }
  560. html += html1;
  561. }
  562. return html;
  563. }
  564. //时限
  565. function OverTime(val, row) {
  566. if (val == 1) {
  567. return (
  568. '<div class="" style="cursor: pointer;">' +
  569. '<span class="Greens">' +
  570. row.GapTime +
  571. "</span>" +
  572. "</div>"
  573. );
  574. } else if (val == 2) {
  575. return (
  576. '<div class="" style="cursor: pointer;">' +
  577. '<span class="Yellows">' +
  578. row.GapTime +
  579. "</span>" +
  580. "</div>"
  581. );
  582. } else if (val == 3) {
  583. return (
  584. '<div class="" style="cursor: pointer;">' +
  585. '<span class="Reds">' +
  586. row.GapTime +
  587. "</span>" +
  588. "</div>"
  589. );
  590. }
  591. }
  592. //办理时限
  593. function BanTime(val) {
  594. if (val) {
  595. var time = val.substring(0, val.indexOf(" "));
  596. return (
  597. '<div class="" style="cursor: pointer;">' +
  598. "<span>" +
  599. time +
  600. "</span>" +
  601. "</div>"
  602. );
  603. }
  604. }
  605. //派单
  606. function pd(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: "办理工单",
  611. area: ["87%", "80%"], //宽高
  612. });
  613. }
  614. //处理审核
  615. function auditdeal(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: "处理审核",
  620. area: ["80%", "80%"], //宽高
  621. });
  622. }
  623. //编辑
  624. function bj(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: "编辑工单",
  629. area: ["96%", "80%"], //宽高
  630. });
  631. }
  632. //删除
  633. function move(str) {
  634. layer.confirm(
  635. "确定删除工单?", {
  636. btn: ["是", "否"], //按钮
  637. },
  638. function () {
  639. $.post(
  640. huayi.config.callcenter_url +
  641. "WorkOrder/DelWorkOrder", {
  642. ids: str,
  643. token: $.cookie("token"),
  644. },
  645. function (result) {
  646. result = JSON.parse(result);
  647. if (result.state.toLowerCase() == "success") {
  648. debugger;
  649. layer.msg("删除成功");
  650. $("#orderlist").bootstrapTable("refresh");
  651. }
  652. }
  653. );
  654. }
  655. );
  656. }
  657. //提交
  658. function tj(str) {
  659. layer.confirm(
  660. "确定要提交工单么?", {
  661. btn: ["确定", "取消"], //按钮
  662. },
  663. function () {
  664. //请求后台数据
  665. /*发送请求*/
  666. $.post(
  667. huayi.config.callcenter_url +
  668. "WorkOrder/SubmitWorkOrder", {
  669. ids: str,
  670. token: $.cookie("token"),
  671. },
  672. function (result) {
  673. result = JSON.parse(result);
  674. if (result.state.toLowerCase() == "success") {
  675. layer.msg("提交成功");
  676. $("#orderlist").bootstrapTable("refresh");
  677. //load();
  678. }
  679. }
  680. );
  681. }
  682. );
  683. }
  684. //交办
  685. function jb(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: "工单交办",
  690. area: ["87%", "80%"], //宽高
  691. });
  692. }
  693. //领导批示
  694. function lader(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: "领导批示",
  699. area: ["60%", "80%"], //宽高
  700. });
  701. }
  702. //市长批示
  703. function city(str) {
  704. layer.open({
  705. type: 2,
  706. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  707. title: "市长批示",
  708. area: ["60%", "80%"], //宽高
  709. });
  710. }
  711. //办理
  712. function bl(str, isProtect) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/banli.html?wid=" +
  716. str +
  717. "&isProtect=" +
  718. isProtect, //iframe的url,no代表不显示滚动条
  719. title: "办理工单",
  720. area: ["60%", "80%"], //宽高
  721. });
  722. }
  723. //督办
  724. function Supervision(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/Supervision_.html?wid=" +
  728. str +
  729. "&type=1", //iframe的url,no代表不显示滚动条
  730. title: "督办",
  731. area: ["60%", "80%"], //宽高
  732. });
  733. }
  734. //督查
  735. function Supervision_(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/Supervision_.html?wid=" +
  739. str +
  740. "&type=2", //iframe的url,no代表不显示滚动条
  741. title: "监察",
  742. area: ["60%", "80%"], //宽高
  743. });
  744. }
  745. //审核
  746. function audit(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  750. title: "审核",
  751. area: ["60%", "80%"], //宽高
  752. });
  753. }
  754. //转督办
  755. function zdb(str, row) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/superTrunl.html?wid=" +
  759. str +
  760. "&depId=" +
  761. row, //iframe的url,no代表不显示滚动条
  762. title: "督办工单",
  763. area: ["60%", "80%"], //宽高
  764. });
  765. }
  766. //不督办
  767. function ndb(str) {
  768. layer.confirm(
  769. "确定督办吗?", {
  770. btn: ["是", "否"], //按钮
  771. },
  772. function () {
  773. $.post(
  774. huayi.config.callcenter_url +
  775. "WorkOrder/RemindWorkOrder", {
  776. workorderid: str,
  777. type: 1,
  778. state: 2,
  779. token: $.cookie("token"),
  780. },
  781. function (result) {
  782. result = JSON.parse(result);
  783. if (result.state.toLowerCase() == "success") {
  784. layer.msg("操作成功");
  785. //load();
  786. $("#orderlist").bootstrapTable("refresh");
  787. }
  788. }
  789. );
  790. }
  791. );
  792. }
  793. //强制结案
  794. function StrongLawsuit(str) {
  795. layer.open({
  796. type: 2,
  797. content: "../CommonHtml/StrongLawsuit.html?wid=" + str+"&isOneZ=1", //iframe的url,no代表不显示滚动条
  798. title: "强制结案",
  799. area: ["60%", "80%"], //宽高
  800. });
  801. }
  802. //回退BackDtail
  803. function BackDtail(str) {
  804. layer.open({
  805. type: 2,
  806. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  807. title: "工单督办",
  808. area: ["60%", "80%"], //宽高
  809. });
  810. }
  811. //查收
  812. function cs(str) {
  813. layer.confirm(
  814. "确定要查收?", {
  815. btn: ["是", "否"], //按钮
  816. },
  817. function () {
  818. $.post(
  819. huayi.config.callcenter_url +
  820. "WorkOrder/ReceiveWorkOrder", {
  821. workorderid: str,
  822. token: $.cookie("token"),
  823. },
  824. function (result) {
  825. result = JSON.parse(result);
  826. if (result.state.toLowerCase() == "success") {
  827. layer.msg("查收成功");
  828. //load();
  829. $("#orderlist").bootstrapTable("refresh");
  830. }
  831. }
  832. );
  833. }
  834. );
  835. }
  836. //收回
  837. function sh(str) {
  838. layer.confirm(
  839. "确定要回收?", {
  840. btn: ["是", "否"], //按钮
  841. },
  842. function () {
  843. $.post(
  844. huayi.config.callcenter_url +
  845. "WorkOrder/TakeBackWorkOrder", {
  846. workorderid: str,
  847. token: $.cookie("token"),
  848. },
  849. function (result) {
  850. result = JSON.parse(result);
  851. if (result.state.toLowerCase() == "success") {
  852. layer.msg("回收");
  853. //load();
  854. $("#orderlist").bootstrapTable("refresh");
  855. }
  856. }
  857. );
  858. }
  859. );
  860. }
  861. //强制回收
  862. function recycles() {
  863. layer.confirm("确定要强制退回吗?", {
  864. btn: ["是", "否"], //按钮
  865. });
  866. }
  867. //退回申请
  868. function th(str) {
  869. layer.open({
  870. type: 2,
  871. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  872. title: "申请退回工单",
  873. area: ["60%", "80%"], //宽高
  874. });
  875. }
  876. //审核退回申请
  877. function shth(str) {
  878. layer.open({
  879. type: 2,
  880. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  881. title: "审核退回申请",
  882. area: ["60%", "80%"], //宽高
  883. });
  884. }
  885. //申请延时
  886. function ys(str) {
  887. layer.open({
  888. type: 2,
  889. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  890. title: "申请延时",
  891. area: ["60%", "80%"], //宽高
  892. });
  893. }
  894. //审核申请延时
  895. function shys(str) {
  896. layer.open({
  897. type: 2,
  898. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  899. title: "审核延时申请",
  900. area: ["60%", "80%"], //宽高
  901. });
  902. }
  903. //诉求回访
  904. function hf(str) {
  905. layer.open({
  906. type: 2,
  907. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  908. title: "工单回访",
  909. area: ["60%", "80%"], //宽高
  910. });
  911. }
  912. //重办工单
  913. function cb(str) {
  914. layer.open({
  915. type: 2,
  916. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  917. title: "重办工单",
  918. area: ["60%", "80%"], //宽高
  919. });
  920. }
  921. //驳回重办
  922. function bhcb(str) {
  923. //回退BackDtail
  924. layer.open({
  925. type: 2,
  926. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  927. title: "驳回重办",
  928. area: ["60%", "80%"], //宽高
  929. });
  930. }
  931. //提交重办
  932. function tjcb(str) {
  933. layer.open({
  934. type: 2,
  935. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  936. title: "提交重办",
  937. area: ["50%", "40%"], //宽高
  938. });
  939. // layer.confirm('确认提交重办吗?', {
  940. // btn: ['是', '否'] //按钮
  941. // }, function () {
  942. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  943. // ids: str,
  944. // "token": $.cookie("token")
  945. // }, function(result) {
  946. // result = JSON.parse(result);
  947. // if(result.state.toLowerCase() == "success") {
  948. // layer.msg("操作成功");
  949. // //load();
  950. // $("#orderlist").bootstrapTable('refresh');
  951. // }
  952. // })
  953. // });
  954. }
  955. //结案
  956. function Lawsuit(str) {
  957. layer.open({
  958. type: 2,
  959. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  960. title: "诉求单结案",
  961. area: ["60%", "80%"], //宽高
  962. });
  963. }
  964. //上传文件
  965. function upload() {
  966. if (document.getElementById("upFile").files.length > 0) {
  967. var formData = new FormData();
  968. formData.append(
  969. "upFile",
  970. document.getElementById("upFile").files[0]
  971. );
  972. formData.append("token", $.cookie("token"));
  973. $.ajax({
  974. url: huayi.config.callcenter_url +
  975. "/WorkOrder/UploadFile",
  976. type: "POST",
  977. data: formData,
  978. /**
  979. *必须false才会自动加上正确的Content-Type
  980. */
  981. contentType: false,
  982. /**
  983. * 必须false才会避开jQuery对 formdata 的默认处理
  984. * XMLHttpRequest会对 formdata 进行正确的处理
  985. */
  986. processData: false,
  987. success: function (result) {
  988. document.getElementById(
  989. "upFile"
  990. ).outerHTML = document.getElementById(
  991. "upFile"
  992. ).outerHTML;
  993. $("#upFile").change(function () {
  994. upload();
  995. });
  996. var r = $.parseJSON(result);
  997. if (r.state.toLowerCase() == "success") {
  998. $(".fjnr").text(r.data);
  999. $("#scfj").show();
  1000. }
  1001. },
  1002. });
  1003. } else {
  1004. layer.confirm("请上传文件!", {
  1005. btn: ["确定"],
  1006. });
  1007. }
  1008. }
  1009. function Close() {
  1010. $(".lyxz").removeClass("cx");
  1011. if ($("audio").length > 0) {
  1012. $("audio")[0].pause();
  1013. }
  1014. }
  1015. // 导出文件
  1016. $(".exportFile").click(function() {
  1017. exportParams.isdc = 1;
  1018. exportFileFunNew("WorkOrder/GetList", exportParams)
  1019. })
  1020. </script>
  1021. </body>
  1022. </html>