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WorkDSZB.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <th><span class="nameJustified">关键字:</span></th>
  62. <td>
  63. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  64. <botton class="btns Seach">搜索</botton>
  65. </td>
  66. </tr>
  67. <tr>
  68. <th>受话坐席:</th>
  69. <td>
  70. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  71. data-live-search="true">
  72. <option value="">请选择坐席</option>
  73. </select>
  74. </td>
  75. <th><span class="nameJustified">审核员:</span></th>
  76. <td>
  77. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  78. multiple data-live-search="true">
  79. <option value="">请选择调度员</option>
  80. </select>
  81. </td>
  82. <th>反映区域:</th>
  83. <td>
  84. <select name="" id="sourceAreas" class="form-control Min-width">
  85. </select>
  86. <botton class="btns exportFile">导出</botton>
  87. </td>
  88. </tr>
  89. <tr>
  90. <th>承办单位:</th>
  91. <td style="position: relative;">
  92. <div class="inpBox">
  93. <input type="text" class="inps" />
  94. <i class="Cleans fa fa-close"></i>
  95. <i class="xl xl_one"></i>
  96. <div class="addTree xlAdd">
  97. <ul id="addTreeDemo" class="ztree"></ul>
  98. </div>
  99. </div>
  100. <div class="selDpart1">
  101. <ul id="sponsor">
  102. </ul>
  103. </div>
  104. </td>
  105. <th>来电类型:</th>
  106. <td>
  107. <select class="form-control" id="type">
  108. </select>
  109. </td>
  110. <th></th>
  111. <td style="text-align: center;">
  112. </td>
  113. </tr>
  114. </table>
  115. </div>
  116. <div>
  117. <div style="width: 100%; padding: 10px">
  118. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  119. data-pagination="true">
  120. <thead>
  121. <tr>
  122. <!-- <th data-checkbox="true"></th> -->
  123. <th data-align="center" data-formatter="serialNumber">序号</th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  131. 来电内容
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th>
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th
  146. data-field="FilePath"
  147. data-formatter="setCode"
  148. data-align="center"
  149. >
  150. 录音
  151. </th>-->
  152. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  153. 时限
  154. </th>
  155. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  156. 办理时限
  157. </th>
  158. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  159. 操作
  160. </th>
  161. </tr>
  162. </thead>
  163. <tbody class="list"></tbody>
  164. </table>
  165. </div>
  166. </div>
  167. </div>
  168. </div>
  169. <!--下载框-->
  170. <div class="t-shade lyxz">
  171. <div class="shade_k">
  172. <div class="shade_title">
  173. <span>录音播放与下载<srong class="cknum"></srong></span>
  174. <span class="setwin gbly"><a>x</a></span>
  175. </div>
  176. <div class="shade_content">
  177. <div class="Ly_box audiojs"></div>
  178. </div>
  179. </div>
  180. </div>
  181. <input type="hidden" id="PID" />
  182. <input type="hidden" id="Dpment" />
  183. </div>
  184. <script src="../js/layui/layui.js"></script>
  185. <script src="../js/bootstrap-select.js"></script>
  186. <script src="../css/laydate/laydate.js"></script>
  187. <script src="../My97DatePicker/WdatePicker.js"></script>
  188. <script src="../js/zTree/jquery.ztree.core.js"></script>
  189. <script src="../js/search/screen.js"></script>
  190. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  191. <script>
  192. var wid = helper.request.queryString("states");
  193. if (wid) {
  194. $("#state").val(wid);
  195. }
  196. $(document).ready(function () {
  197. load();
  198. laydate.skin("blue");
  199. laydate({
  200. elem: "#starttime",
  201. event: "focus",
  202. istime: true,
  203. format: 'YYYY-MM-DD hh:mm:ss'
  204. });
  205. laydate({
  206. elem: "#endtime",
  207. event: "focus",
  208. istime: true,
  209. format: 'YYYY-MM-DD hh:mm:ss'
  210. });
  211. });
  212. //关闭录音弹出
  213. $(".gbly").click(function () {
  214. $(".lyxz").removeClass("cx");
  215. $("audio")[0].pause();
  216. });
  217. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  218. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  219. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  220. });
  221. //获取查询信息
  222. function load() {
  223. //坐席
  224. var usercodeID = "";
  225. var usercode_ = $("#ZX").val(); //坐席
  226. if (usercode_ != null) {
  227. $(usercode_).each(function (i, n) {
  228. var obj1 = "";
  229. obj1 = n + ",";
  230. usercodeID += obj1;
  231. });
  232. } else {
  233. usercodeID = "";
  234. }
  235. // 调度员
  236. var ddusercodeID = "";
  237. var ddusercode_ = $("#yardman").val(); //坐席
  238. if (ddusercode_ != null) {
  239. $(ddusercode_).each(function (i, n) {
  240. var obj2 = "";
  241. obj2 = n + ",";
  242. ddusercodeID += obj2;
  243. });
  244. } else {
  245. ddusercodeID = "";
  246. }
  247. //先销毁表格
  248. $("#orderlist").bootstrapTable("destroy");
  249. //初始化表格,动态从服务器加载数据
  250. $("#orderlist").bootstrapTable({
  251. method: "get", //使用get请求到服务器获取数据
  252. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  253. contentType: "application/x-www-form-urlencoded",
  254. striped: true, //表格显示条纹
  255. pagination: true, //启动分页
  256. pageSize: 10, //每页显示的记录数
  257. pageNumber: 1, //当前第几页
  258. pageList: [10, 20, 50, 100], //记录数可选列表
  259. search: false, //是否启用查询
  260. showColumns: false, //显示下拉框勾选要显示的列
  261. showRefresh: false, //显示刷新按钮
  262. sidePagination: "server", //表示服务端请求
  263. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  264. //设置为limit可以获取limit, offset, search, sort, order
  265. queryParamsType: "undefined",
  266. queryParams: function queryParams(params) {
  267. //设置查询参数
  268. var param = {
  269. page: params.pageNumber,
  270. pagesize: params.pageSize,
  271. workid: $("#wids").val(),
  272. state: $("#state").val(), //=工单状态
  273. type: $("#type").val(), //=工单类型
  274. bigtype: $("#bigtype").val(), //=大类别
  275. smalltype: $("#smalltype").val(), //=小类别
  276. key: $("#key").val(), //=关键字
  277. tel: $("#tel").val(), //=客户电话
  278. name: $("#name").val(), //=客户名称
  279. // usercode: "",
  280. usercode: usercodeID, //=坐席工号
  281. ddusercode: ddusercodeID,
  282. keyid: $("#keyid").val(), //=关键词id
  283. source: $("#source").val(), //=来源&
  284. starttime: $("#starttime").val(), //=开始时间
  285. endtime: $("#endtime").val(), //=结束时间
  286. deptid: $("#PID").val(),
  287. type: $("#type").val(),
  288. tab: 0, //待处理
  289. sourcearea: $("#sourceAreas").val(), //区域
  290. jianhang: 0,
  291. phoneType: 2, // 12345来电
  292. token: $.cookie("token"),
  293. };
  294. return param;
  295. },
  296. onLoadSuccess: function (data) {
  297. //加载成功时执行
  298. // layer.msg("加载成功");
  299. //console.log(data);
  300. },
  301. onLoadError: function () {
  302. //加载失败时执行
  303. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  304. },
  305. });
  306. }
  307. //状态
  308. function States(val, row) {
  309. var html = "";
  310. switch (val + "") {
  311. case "0":
  312. html = "新工单";
  313. if (row.F_IsReturn == 1) {
  314. html = "新工单(回退)";
  315. }
  316. break;
  317. case "1":
  318. html = "待交办";
  319. break;
  320. case "2":
  321. html = '<span style="color:#FF0000;">待查收</span>';
  322. break;
  323. break;
  324. case "3":
  325. html = "退回审核中";
  326. break;
  327. case "4":
  328. html = "办理中";
  329. break;
  330. case "5":
  331. html = "延时审核";
  332. break;
  333. case "6":
  334. html = "已办理";
  335. break;
  336. case "7":
  337. html = "已回访";
  338. break;
  339. case "8":
  340. html = "重办中";
  341. break;
  342. case "9":
  343. html = "已结案";
  344. break;
  345. case "11":
  346. html = "重办待交办";
  347. break;
  348. }
  349. return html;
  350. }
  351. //时限
  352. function OverTime(val, row) {
  353. if (val == 1) {
  354. return (
  355. '<div class="" style="cursor: pointer;">' +
  356. '<span class="Greens">' +
  357. row.GapTime +
  358. "</span>" +
  359. "</div>"
  360. );
  361. } else if (val == 2) {
  362. return (
  363. '<div class="" style="cursor: pointer;">' +
  364. '<span class="Yellows">' +
  365. row.GapTime +
  366. "</span>" +
  367. "</div>"
  368. );
  369. } else if (val == 3) {
  370. return (
  371. '<div class="" style="cursor: pointer;">' +
  372. '<span class="Reds">' +
  373. row.GapTime +
  374. "</span>" +
  375. "</div>"
  376. );
  377. }
  378. }
  379. //办理时限
  380. function BanTime(val) {
  381. if (val) {
  382. var time = val.substring(0, val.indexOf(" "));
  383. return (
  384. '<div class="" style="cursor: pointer;">' +
  385. "<span>" +
  386. time +
  387. "</span>" +
  388. "</div>"
  389. );
  390. }
  391. }
  392. //音频
  393. function setCode(val) {
  394. if (val) {
  395. return (
  396. '<div class="imgs" style="cursor: pointer;">' +
  397. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  398. val +
  399. '" />' +
  400. "</div>"
  401. );
  402. } else {
  403. return "";
  404. }
  405. }
  406. // 序号
  407. function serialNumber(val, row, index) {
  408. return index + 1;
  409. }
  410. function GetCont(val) {
  411. if (val) {
  412. var str = "<div ";
  413. if (val.length > 10) {
  414. str = str + ' title="' + val + '" ';
  415. val = val.substr(0, 10) + "...";
  416. }
  417. return str + ">" + val + "</div>";
  418. } else {
  419. return "";
  420. }
  421. }
  422. //操作
  423. function Dispose(val, row) {
  424. var Rows = row.Buttons;
  425. // alert(row.F_WorkOrderId);
  426. var WorkOrderId = row.F_WorkOrderId;
  427. var html = '';
  428. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  429. for (var i = 0; i < Rows.length; i++) {
  430. if (Rows[i].key != 21) {
  431. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  432. if (html1) {
  433. html1 = html1.replace("data", val);
  434. }
  435. html += html1;
  436. }
  437. }
  438. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  439. return html;
  440. }
  441. //转派
  442. function redeploy(WorkOrderId) {
  443. layer.open({
  444. type: 2,
  445. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  446. title: "转派",
  447. area: ["85%", "80%"], //宽高
  448. });
  449. }
  450. //查看详情
  451. function ckxq(str) {
  452. layer.open({
  453. type: 2,
  454. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  455. title: "工单详情",
  456. area: ["100%", "100%"], //宽高
  457. });
  458. }
  459. //编辑
  460. function bj(str) {
  461. layer.open({
  462. type: 2,
  463. content: "../CommonHtml/AddAppeal.html?wid=" + str +"&workType=jb", //iframe的url,no代表不显示滚动条
  464. title: "编辑工单",
  465. area: ["95%", "95%"], //宽高
  466. });
  467. }
  468. //删除
  469. function move(str) {
  470. layer.confirm(
  471. "确定删除工单?", {
  472. btn: ["是", "否"], //按钮
  473. },
  474. function () {
  475. $.post(
  476. huayi.config.callcenter_url +
  477. "WorkOrder/DelWorkOrder", {
  478. ids: str,
  479. token: $.cookie("token"),
  480. },
  481. function (result) {
  482. result = JSON.parse(result);
  483. if (result.state.toLowerCase() == "success") {
  484. layer.msg("删除成功");
  485. load();
  486. }
  487. }
  488. );
  489. }
  490. );
  491. }
  492. ////删除
  493. function withdraw(str) {
  494. layer.confirm(
  495. "确定撤回?", {
  496. btn: ["是", "否"], //按钮
  497. },
  498. function () {
  499. $.post(
  500. huayi.config.callcenter_url +
  501. "WorkOrder/WithdrawDWorkOrder", {
  502. workorderid: str,
  503. token: $.cookie("token"),
  504. },
  505. function (result) {
  506. result = JSON.parse(result);
  507. if (result.state.toLowerCase() == "success") {
  508. layer.msg("撤回成功");
  509. load();
  510. }
  511. }
  512. );
  513. }
  514. );
  515. }
  516. //提交
  517. function tj(str) {
  518. layer.confirm(
  519. "确定要提交工单么?", {
  520. btn: ["确定", "取消"], //按钮
  521. },
  522. function () {
  523. //请求后台数据
  524. /*发送请求*/
  525. $.post(
  526. huayi.config.callcenter_url +
  527. "WorkOrder/SubmitWorkOrder", {
  528. ids: str,
  529. token: $.cookie("token"),
  530. },
  531. function (result) {
  532. result = JSON.parse(result);
  533. if (result.state.toLowerCase() == "success") {
  534. layer.msg("提交成功");
  535. load();
  536. }
  537. }
  538. );
  539. }
  540. );
  541. }
  542. //交办
  543. function jb(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: "工单交办",
  548. area: ["87%", "80%"], //宽高
  549. });
  550. }
  551. //领导批示
  552. function lader(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  556. title: "领导批示",
  557. area: ["60%", "80%"], //宽高
  558. });
  559. }
  560. //市长批示
  561. function city(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  565. title: "领导批示",
  566. area: ["60%", "80%"], //宽高
  567. });
  568. }
  569. //办理
  570. function bl(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: "办理工单",
  575. area: ["60%", "80%"], //宽高
  576. });
  577. }
  578. //督办
  579. function Supervision(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/Supervision_.html?wid=" +
  583. str +
  584. "&type=1", //iframe的url,no代表不显示滚动条
  585. title: "督办",
  586. area: ["60%", "80%"], //宽高
  587. });
  588. }
  589. //督查
  590. function Supervision_(str) {
  591. layer.open({
  592. type: 2,
  593. content: "../CommonHtml/Supervision_.html?wid=" +
  594. str +
  595. "&type=2", //iframe的url,no代表不显示滚动条
  596. title: "监察",
  597. area: ["60%", "80%"], //宽高
  598. });
  599. }
  600. //强制结案
  601. function StrongLawsuit(str) {
  602. layer.open({
  603. type: 2,
  604. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  605. title: "强制结案",
  606. area: ["60%", "80%"], //宽高
  607. });
  608. }
  609. //回退BackDtail
  610. function BackDtail(str) {
  611. layer.open({
  612. type: 2,
  613. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  614. title: "工单回退",
  615. area: ["60%", "80%"], //宽高
  616. });
  617. }
  618. //查收
  619. function cs(str) {
  620. layer.confirm(
  621. "确定要查收?", {
  622. btn: ["是", "否"], //按钮
  623. },
  624. function () {
  625. $.post(
  626. huayi.config.callcenter_url +
  627. "WorkOrder/ReceiveWorkOrder", {
  628. workorderid: str,
  629. token: $.cookie("token"),
  630. },
  631. function (result) {
  632. result = JSON.parse(result);
  633. if (result.state.toLowerCase() == "success") {
  634. layer.msg("查收成功");
  635. load();
  636. }
  637. }
  638. );
  639. }
  640. );
  641. }
  642. //收回
  643. function sh(str) {
  644. layer.confirm(
  645. "确定要回收?", {
  646. btn: ["是", "否"], //按钮
  647. },
  648. function () {
  649. $.post(
  650. huayi.config.callcenter_url +
  651. "WorkOrder/TakeBackWorkOrder", {
  652. workorderid: str,
  653. token: $.cookie("token"),
  654. },
  655. function (result) {
  656. result = JSON.parse(result);
  657. if (result.state.toLowerCase() == "success") {
  658. layer.msg("回收");
  659. load();
  660. }
  661. }
  662. );
  663. }
  664. );
  665. }
  666. //强制回收
  667. function recycles() {
  668. layer.confirm("确定要强制退回吗?", {
  669. btn: ["是", "否"], //按钮
  670. });
  671. }
  672. //退回申请
  673. function th(str) {
  674. layer.open({
  675. type: 2,
  676. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  677. title: "申请退回工单",
  678. area: ["60%", "80%"], //宽高
  679. });
  680. }
  681. //审核退回申请
  682. function shth(str) {
  683. layer.open({
  684. type: 2,
  685. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  686. title: "审核退回申请",
  687. area: ["60%", "80%"], //宽高
  688. });
  689. }
  690. //办理
  691. // function th(str) {
  692. // layer.open({
  693. // type: 2,
  694. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  695. // title: '办理工单',
  696. // area: ['35%', '30%'], //宽高
  697. // });
  698. // }
  699. //申请延时
  700. function ys(str) {
  701. layer.open({
  702. type: 2,
  703. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  704. title: "申请延时",
  705. area: ["60%", "80%"], //宽高
  706. });
  707. }
  708. //审核申请延时
  709. function shys(str) {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. title: "审核延时申请",
  714. area: ["60%", "80%"], //宽高
  715. });
  716. }
  717. //诉求回访
  718. function hf(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: "工单回访",
  723. area: ["60%", "80%"], //宽高
  724. });
  725. }
  726. //重办工单
  727. function cb(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/AddAppeal.html?wid=" + str +
  731. "&workType=cb", //iframe的url,no代表不显示滚动条
  732. title: "重办工单",
  733. area: ["95%", "95%"], //宽高
  734. });
  735. }
  736. //结案
  737. function Lawsuit(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  741. title: "诉求单结案",
  742. area: ["60%", "80%"], //宽高
  743. });
  744. }
  745. //驳回重办
  746. function bhcb(str) {
  747. //回退BackDtail
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "驳回重办",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //转督办
  756. function zdb(str, row) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/superTrunl.html?wid=" + str,
  760. title: "督办工单",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. $(".Appeal").click(function () {
  765. layer.open({
  766. type: 2,
  767. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  768. title: "新增诉求",
  769. area: ["85%", "80%"], //宽高
  770. });
  771. });
  772. //上传文件
  773. function upload() {
  774. if (document.getElementById("upFile").files.length > 0) {
  775. var formData = new FormData();
  776. formData.append(
  777. "upFile",
  778. document.getElementById("upFile").files[0]
  779. );
  780. formData.append("token", $.cookie("token"));
  781. $.ajax({
  782. url: huayi.config.callcenter_url +
  783. "/WorkOrder/UploadFile",
  784. type: "POST",
  785. data: formData,
  786. /**
  787. *必须false才会自动加上正确的Content-Type
  788. */
  789. contentType: false,
  790. /**
  791. * 必须false才会避开jQuery对 formdata 的默认处理
  792. * XMLHttpRequest会对 formdata 进行正确的处理
  793. */
  794. processData: false,
  795. success: function (result) {
  796. document.getElementById(
  797. "upFile"
  798. ).outerHTML = document.getElementById(
  799. "upFile"
  800. ).outerHTML;
  801. $("#upFile").change(function () {
  802. upload();
  803. });
  804. var r = $.parseJSON(result);
  805. if (r.state.toLowerCase() == "success") {
  806. $(".fjnr").text(r.data);
  807. $("#scfj").show();
  808. }
  809. },
  810. });
  811. } else {
  812. layer.confirm("请上传文件!", {
  813. btn: ["确定"],
  814. });
  815. }
  816. }
  817. //来源
  818. function LY(obj) {
  819. obj.empty();
  820. obj.append(
  821. '<option selected="selected" value="">请选择</option>'
  822. );
  823. $.getJSON(
  824. huayi.config.callcenter_url +
  825. "Dictionary/GetDicValueListById", {
  826. token: $.cookie("token"),
  827. id: 1,
  828. },
  829. function (data) {
  830. if (data.state.toLowerCase() == "success") {
  831. var content = data.data;
  832. $(content).each(function (i, n) {
  833. $(
  834. "<option value='" +
  835. n.F_ValueId +
  836. "'>" +
  837. n.F_Value +
  838. "</option>"
  839. ).appendTo(obj);
  840. });
  841. }
  842. }
  843. );
  844. }
  845. //类别
  846. function LB(obj) {
  847. obj.empty();
  848. obj.append(
  849. '<option selected="selected" value="">请选择</option>'
  850. );
  851. $.getJSON(
  852. huayi.config.callcenter_url +
  853. "Dictionary/GetDicValueListById", {
  854. token: $.cookie("token"),
  855. id: 2,
  856. },
  857. function (data) {
  858. if (data.state.toLowerCase() == "success") {
  859. var content = data.data;
  860. $(content).each(function (i, n) {
  861. $(
  862. "<option value='" +
  863. n.F_ValueId +
  864. "'>" +
  865. n.F_Value +
  866. "</option>"
  867. ).appendTo(obj);
  868. });
  869. }
  870. }
  871. );
  872. }
  873. // 主题
  874. function ZT(obj) {
  875. obj.empty();
  876. obj.append(
  877. '<option selected="selected" value="">请选择</option>'
  878. );
  879. $.getJSON(
  880. huayi.config.callcenter_url +
  881. "Dictionary/GetDicValueListById", {
  882. token: $.cookie("token"),
  883. id: 3,
  884. },
  885. function (data) {
  886. if (data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function (i, n) {
  889. $(
  890. "<option value='" +
  891. n.F_ValueId +
  892. "'>" +
  893. n.F_Value +
  894. "</option>"
  895. ).appendTo(obj);
  896. });
  897. }
  898. }
  899. );
  900. }
  901. function tree() {
  902. $.get(
  903. huayi.config.callcenter_url + "Department/GetDeptList", {
  904. token: $.cookie("token"),
  905. // "pid": pid
  906. },
  907. function (result) {
  908. result = $.parseJSON(result);
  909. $.fn.zTree.init(
  910. $("#addTreeDemo"),
  911. setting1,
  912. result.data
  913. ); //实例化树形图
  914. }
  915. );
  916. }
  917. var setting1 = {
  918. data: {
  919. key: {
  920. name: "F_DeptName",
  921. },
  922. simpleData: {
  923. enable: true,
  924. idKey: "F_DeptId",
  925. pIdKey: "F_PartentId",
  926. rootPId: 0,
  927. },
  928. },
  929. callback: {
  930. onClick: zTreeOnClick,
  931. },
  932. };
  933. function zTreeOnClick(event, treeId, treeNode) {
  934. if (treeNode.level >= 1) {
  935. $(".inps").val(treeNode.F_DeptName);
  936. $("#PID").val(treeNode.F_DeptId);
  937. $("#Dpment").val(treeNode.F_DeptName);
  938. $(".Cleans").show();
  939. }
  940. }
  941. $(".exportFile").click(function () {
  942. var usercode_ = $("#ZX").val(); //坐席
  943. if (usercode_ != null) {
  944. $(usercode_).each(function (i, n) {
  945. var obj1 = "";
  946. obj1 = n + ",";
  947. usercodeID += obj1;
  948. });
  949. } else {
  950. usercodeID = "";
  951. }
  952. // 调度员
  953. var ddusercodeID = "";
  954. var ddusercode_ = $("#yardman").val(); //坐席
  955. if (ddusercode_ != null) {
  956. $(ddusercode_).each(function (i, n) {
  957. var obj2 = "";
  958. obj2 = n + ",";
  959. ddusercodeID += obj2;
  960. });
  961. } else {
  962. ddusercodeID = "";
  963. }
  964. var workid = $("#wids").val()
  965. var key = $("#key").val() //=关键字
  966. var tel = $("#tel").val() //=客户电话
  967. var name = $("#name").val() //=客户名称
  968. var usercode = usercodeID //=坐席工号
  969. var ddusercode = ddusercodeID
  970. var source = $("#source").val() //=来源&
  971. var starttime = $("#starttime").val() //=开始时间
  972. var endtime = $("#endtime").val() //=结束时间
  973. var deptid = $("#PID").val()
  974. var type = $("#type").val() //=工单类型
  975. var bigtype = $("#bigtype").val()
  976. var smalltype = $("#smalltype").val() //=小类别
  977. var sourcearea = $("#sourceAreas").val() //区域
  978. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  979. var tab = 0;
  980. var keyid = $("#keyid").val() //=关键词id
  981. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  982. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  983. key +
  984. "&tel=" +
  985. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  986. source +
  987. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  988. sourcearea +
  989. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  990. window.location.href = url;
  991. })
  992. </script>
  993. </body>
  994. </html>