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WorkTHBJJ.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>退回被拒绝</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">退回被拒绝</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. if (wid) {
  185. $("#state").val(wid);
  186. }
  187. $(document).ready(function () {
  188. load();
  189. laydate.skin("blue");
  190. laydate({
  191. elem: "#starttime",
  192. event: "focus",
  193. istime: true,
  194. format: 'YYYY-MM-DD hh:mm:ss'
  195. });
  196. laydate({
  197. elem: "#endtime",
  198. event: "focus",
  199. istime: true,
  200. format: 'YYYY-MM-DD hh:mm:ss'
  201. });
  202. });
  203. //关闭录音弹出
  204. $(".gbly").click(function () {
  205. $(".lyxz").removeClass("cx");
  206. $("audio")[0].pause();
  207. });
  208. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  209. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  210. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  211. });
  212. //获取查询信息
  213. function load() {
  214. //坐席
  215. var usercodeID = "";
  216. var usercode_ = $("#ZX").val(); //坐席
  217. if (usercode_ != null) {
  218. $(usercode_).each(function (i, n) {
  219. var obj1 = "";
  220. obj1 = n + ",";
  221. usercodeID += obj1;
  222. });
  223. } else {
  224. usercodeID = "";
  225. }
  226. // 调度员
  227. var ddusercodeID = "";
  228. var ddusercode_ = $("#yardman").val(); //坐席
  229. if (ddusercode_ != null) {
  230. $(ddusercode_).each(function (i, n) {
  231. var obj2 = "";
  232. obj2 = n + ",";
  233. ddusercodeID += obj2;
  234. });
  235. } else {
  236. ddusercodeID = "";
  237. }
  238. //先销毁表格
  239. $("#orderlist").bootstrapTable("destroy");
  240. //初始化表格,动态从服务器加载数据
  241. $("#orderlist").bootstrapTable({
  242. method: "get", //使用get请求到服务器获取数据
  243. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  244. contentType: "application/x-www-form-urlencoded",
  245. striped: true, //表格显示条纹
  246. pagination: true, //启动分页
  247. pageSize: 10, //每页显示的记录数
  248. pageNumber: 1, //当前第几页
  249. pageList: [10, 20, 50, 100], //记录数可选列表
  250. search: false, //是否启用查询
  251. showColumns: false, //显示下拉框勾选要显示的列
  252. showRefresh: false, //显示刷新按钮
  253. sidePagination: "server", //表示服务端请求
  254. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  255. //设置为limit可以获取limit, offset, search, sort, order
  256. queryParamsType: "undefined",
  257. queryParams: function queryParams(params) {
  258. //设置查询参数
  259. var param = {
  260. page: params.pageNumber,
  261. pagesize: params.pageSize,
  262. workid: $("#wids").val(),
  263. state: $("#state").val(), //=工单状态
  264. type: $("#type").val(), //=工单类型
  265. bigtype: $("#bigtype").val(), //=大类别
  266. smalltype: $("#smalltype").val(), //=小类别
  267. key: $("#key").val(), //=关键字
  268. tel: $("#tel").val(), //=客户电话
  269. name: $("#name").val(), //=客户名称
  270. usercode: usercodeID, //=坐席工号
  271. ddusercode: ddusercodeID,
  272. keyid: $("#keyid").val(), //=关键词id
  273. source: $("#source").val(), //=来源&
  274. starttime: $("#starttime").val(), //=开始时间
  275. endtime: $("#endtime").val(), //=结束时间
  276. deptid: $("#PID").val(),
  277. type: $("#type").val(),
  278. tab: 16, //待处理
  279. distribute: 0,
  280. sourcearea: $("#sourceAreas").val(), //区域
  281. token: $.cookie("token"),
  282. };
  283. return param;
  284. },
  285. onLoadSuccess: function (data) {
  286. //加载成功时执行
  287. // layer.msg("加载成功");
  288. //console.log(data);
  289. },
  290. onLoadError: function () {
  291. //加载失败时执行
  292. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  293. },
  294. });
  295. }
  296. //状态
  297. function States(val, row) {
  298. var html = "";
  299. switch (val + "") {
  300. case "0":
  301. html = "新工单";
  302. if (row.F_IsReturn == 1) {
  303. html = "新工单(回退)";
  304. }
  305. break;
  306. case "1":
  307. html = "待审核";
  308. break;
  309. case "2":
  310. html = '<span style="color:#FF0000;">待查收</span>';
  311. break;
  312. case "3":
  313. html = "退回审核中";
  314. break;
  315. case "4":
  316. html = "办理中";
  317. break;
  318. case "5":
  319. html = "延时审核";
  320. break;
  321. case "6":
  322. html = "待审核";
  323. break;
  324. case "7":
  325. html = "已回访";
  326. break;
  327. case "8":
  328. html = "重办中";
  329. break;
  330. case "9":
  331. html = "已结案";
  332. break;
  333. case "10":
  334. html = "待审核";
  335. break;
  336. case "11":
  337. html = "重办待交办";
  338. break;
  339. case "12":
  340. html = "待审核";
  341. break;
  342. case "13":
  343. html = "待督办";
  344. break;
  345. }
  346. return html;
  347. }
  348. //时限
  349. function OverTime(val, row) {
  350. if (val == 1) {
  351. return (
  352. '<div class="" style="cursor: pointer;">' +
  353. '<span class="Greens">' +
  354. row.GapTime +
  355. "</span>" +
  356. "</div>"
  357. );
  358. } else if (val == 2) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Yellows">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 3) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Reds">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. }
  375. }
  376. //办理时限
  377. function BanTime(val) {
  378. if (val) {
  379. var time = val.substring(0, val.indexOf(" "));
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. "<span>" +
  383. time +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //音频
  390. function setCode(val) {
  391. if (val) {
  392. return (
  393. '<div class="imgs" style="cursor: pointer;">' +
  394. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  395. val +
  396. '" />' +
  397. "</div>"
  398. );
  399. } else {
  400. return "";
  401. }
  402. }
  403. //编号
  404. function serialNumber(val, row, index) {
  405. return index + 1;
  406. }
  407. function GetCont(val) {
  408. if (val) {
  409. var str = "<div ";
  410. if (val.length > 10) {
  411. str = str + ' title="' + val + '" ';
  412. val = val.substr(0, 10) + "...";
  413. }
  414. return str + ">" + val + "</div>";
  415. } else {
  416. return "";
  417. }
  418. }
  419. //操作
  420. function Dispose(val, row) {
  421. var Rows = row.Buttons;
  422. var html = "";
  423. for (var i = 0; i < Rows.length; i++) {
  424. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  425. if (html1) {
  426. html1 = html1.replace("data", val);
  427. html1 = html1.replace("isProtect", row.F_IsProtect);
  428. html1 = html1.replace("row", row.F_MainDeptId);
  429. }
  430. html += html1;
  431. }
  432. return html;
  433. }
  434. //查看详情
  435. function ckxq(str) {
  436. layer.open({
  437. type: 2,
  438. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  439. title: "工单详情",
  440. area: ["100%", "100%"], //宽高
  441. });
  442. }
  443. //编辑
  444. function bj(str) {
  445. layer.open({
  446. type: 2,
  447. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  448. title: "审核工单",
  449. area: ["96%", "80%"], //宽高
  450. });
  451. }
  452. //删除
  453. function move(str) {
  454. layer.confirm(
  455. "确定删除工单?", {
  456. btn: ["是", "否"], //按钮
  457. },
  458. function () {
  459. $.post(
  460. huayi.config.callcenter_url +
  461. "WorkOrder/DelWorkOrder", {
  462. ids: str,
  463. token: $.cookie("token"),
  464. },
  465. function (result) {
  466. result = JSON.parse(result);
  467. if (result.state.toLowerCase() == "success") {
  468. layer.msg("删除成功");
  469. load();
  470. }
  471. }
  472. );
  473. }
  474. );
  475. }
  476. //提交
  477. function tj(str) {
  478. layer.confirm(
  479. "确定要提交工单么?", {
  480. btn: ["确定", "取消"], //按钮
  481. },
  482. function () {
  483. //请求后台数据
  484. /*发送请求*/
  485. $.post(
  486. huayi.config.callcenter_url +
  487. "WorkOrder/SubmitWorkOrder", {
  488. ids: str,
  489. token: $.cookie("token"),
  490. },
  491. function (result) {
  492. result = JSON.parse(result);
  493. if (result.state.toLowerCase() == "success") {
  494. layer.msg("提交成功");
  495. load();
  496. }
  497. }
  498. );
  499. }
  500. );
  501. }
  502. //交办
  503. function jb(str) {
  504. layer.open({
  505. type: 2,
  506. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  507. title: "工单交办",
  508. area: ["87%", "80%"], //宽高
  509. });
  510. }
  511. //领导批示
  512. function lader(str) {
  513. layer.open({
  514. type: 2,
  515. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  516. title: "领导批示",
  517. area: ["60%", "80%"], //宽高
  518. });
  519. }
  520. //市长批示
  521. function city(str) {
  522. layer.open({
  523. type: 2,
  524. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  525. title: "领导批示",
  526. area: ["60%", "80%"], //宽高
  527. });
  528. }
  529. //办理
  530. function bl(str, isProtect) {
  531. layer.open({
  532. type: 2,
  533. content: "../CommonHtml/banli.html?wid=" +
  534. str +
  535. "&isProtect=" +
  536. isProtect, //iframe的url,no代表不显示滚动条
  537. title: "办理工单",
  538. area: ["60%", "80%"], //宽高
  539. });
  540. }
  541. //派单
  542. function pd(str) {
  543. layer.open({
  544. type: 2,
  545. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  546. title: "派单",
  547. area: ["87%", "80%"], //宽高
  548. });
  549. }
  550. //督办
  551. function Supervision(str) {
  552. layer.open({
  553. type: 2,
  554. content: "../CommonHtml/Supervision_.html?wid=" +
  555. str +
  556. "&type=1", //iframe的url,no代表不显示滚动条
  557. title: "督办",
  558. area: ["60%", "80%"], //宽高
  559. });
  560. }
  561. //督查
  562. function Supervision_(str) {
  563. layer.open({
  564. type: 2,
  565. content: "../CommonHtml/Supervision_.html?wid=" +
  566. str +
  567. "&type=2", //iframe的url,no代表不显示滚动条
  568. title: "监察",
  569. area: ["60%", "80%"], //宽高
  570. });
  571. }
  572. //强制结案
  573. function StrongLawsuit(str) {
  574. layer.open({
  575. type: 2,
  576. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  577. title: "强制结案",
  578. area: ["60%", "80%"], //宽高
  579. });
  580. }
  581. //回退BackDtail
  582. function BackDtail(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "工单回退",
  587. area: ["60%", "80%"], //宽高
  588. });
  589. }
  590. //查收
  591. function cs(str) {
  592. $.post(
  593. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  594. workorderid: str,
  595. token: $.cookie("token"),
  596. },
  597. function (result) {
  598. result = JSON.parse(result);
  599. if (result.state.toLowerCase() == "success") {
  600. layer.msg("查收成功");
  601. load();
  602. }
  603. }
  604. );
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  608. title: "工单详情",
  609. area: ["100%", "100%"], //宽高
  610. });
  611. // layer.confirm(
  612. // "确定要查收?",
  613. // {
  614. // btn: ["是", "否"], //按钮
  615. // },
  616. // function () {}
  617. // );
  618. }
  619. //收回
  620. function sh(str) {
  621. layer.confirm(
  622. "确定要回收?", {
  623. btn: ["是", "否"], //按钮
  624. },
  625. function () {
  626. $.post(
  627. huayi.config.callcenter_url +
  628. "WorkOrder/TakeBackWorkOrder", {
  629. workorderid: str,
  630. token: $.cookie("token"),
  631. },
  632. function (result) {
  633. result = JSON.parse(result);
  634. if (result.state.toLowerCase() == "success") {
  635. layer.msg("回收");
  636. load();
  637. }
  638. }
  639. );
  640. }
  641. );
  642. }
  643. //撤回
  644. function withdraw(str) {
  645. layer.confirm(
  646. "确定要撤回吗?", {
  647. btn: ["是", "否"], //按钮
  648. },
  649. function () {
  650. $.post(
  651. huayi.config.callcenter_url +
  652. "WorkOrder/WithdrawWorkOrder", {
  653. workorderid: str,
  654. token: $.cookie("token"),
  655. },
  656. function (result) {
  657. result = JSON.parse(result);
  658. if (result.state.toLowerCase() == "success") {
  659. layer.msg("撤回成功");
  660. load();
  661. }
  662. }
  663. );
  664. }
  665. );
  666. }
  667. //退回申请
  668. function th(str) {
  669. layer.open({
  670. type: 2,
  671. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  672. title: "申请退回工单",
  673. area: ["60%", "80%"], //宽高
  674. });
  675. }
  676. //审核退回申请
  677. function shth(str) {
  678. layer.open({
  679. type: 2,
  680. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: "审核退回申请",
  682. area: ["60%", "80%"], //宽高
  683. });
  684. }
  685. //办理
  686. // function th(str) {
  687. // layer.open({
  688. // type: 2,
  689. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  690. // title: '办理工单',
  691. // area: ['35%', '30%'], //宽高
  692. // });
  693. // }
  694. //处理审核
  695. function auditdeal(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: "处理审核",
  700. area: ["80%", "80%"], //宽高
  701. });
  702. }
  703. //转督办
  704. function zdb(str) {
  705. layer.confirm(
  706. "确定督办吗?", {
  707. btn: ["是", "否"], //按钮
  708. },
  709. function () {
  710. $.post(
  711. huayi.config.callcenter_url +
  712. "WorkOrder/RemindWorkOrder", {
  713. workorderid: str,
  714. type: 1,
  715. state: 0,
  716. token: $.cookie("token"),
  717. },
  718. function (result) {
  719. result = JSON.parse(result);
  720. if (result.state.toLowerCase() == "success") {
  721. layer.msg("操作成功");
  722. load();
  723. }
  724. }
  725. );
  726. }
  727. );
  728. }
  729. //申请延时
  730. function ys(str) {
  731. layer.open({
  732. type: 2,
  733. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. title: "申请延时",
  735. area: ["60%", "80%"], //宽高
  736. });
  737. }
  738. //审核申请延时
  739. function shys(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "审核延时申请",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //诉求回访
  748. function hf(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "工单回访",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //重办工单
  757. function cb(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "重办工单",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //结案
  766. function Lawsuit(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "诉求单结案",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. //拒绝
  775. function Refuse(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/refuse.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "拒绝",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //退回
  784. function returnRedo(str) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  788. title: "退回",
  789. area: ["60%", "80%"], //宽高
  790. });
  791. }
  792. $(".Appeal").click(function () {
  793. layer.open({
  794. type: 2,
  795. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  796. title: "新增诉求",
  797. area: ["85%", "80%"], //宽高
  798. });
  799. });
  800. //上传文件
  801. function upload() {
  802. if (document.getElementById("upFile").files.length > 0) {
  803. var formData = new FormData();
  804. formData.append(
  805. "upFile",
  806. document.getElementById("upFile").files[0]
  807. );
  808. formData.append("token", $.cookie("token"));
  809. $.ajax({
  810. url: huayi.config.callcenter_url +
  811. "/WorkOrder/UploadFile",
  812. type: "POST",
  813. data: formData,
  814. /**
  815. *必须false才会自动加上正确的Content-Type
  816. */
  817. contentType: false,
  818. /**
  819. * 必须false才会避开jQuery对 formdata 的默认处理
  820. * XMLHttpRequest会对 formdata 进行正确的处理
  821. */
  822. processData: false,
  823. success: function (result) {
  824. document.getElementById(
  825. "upFile"
  826. ).outerHTML = document.getElementById(
  827. "upFile"
  828. ).outerHTML;
  829. $("#upFile").change(function () {
  830. upload();
  831. });
  832. var r = $.parseJSON(result);
  833. if (r.state.toLowerCase() == "success") {
  834. $(".fjnr").text(r.data);
  835. $("#scfj").show();
  836. }
  837. },
  838. });
  839. } else {
  840. layer.confirm("请上传文件!", {
  841. btn: ["确定"],
  842. });
  843. }
  844. }
  845. //来源
  846. function LY(obj) {
  847. obj.empty();
  848. obj.append(
  849. '<option selected="selected" value="">请选择</option>'
  850. );
  851. $.getJSON(
  852. huayi.config.callcenter_url +
  853. "Dictionary/GetDicValueListById", {
  854. token: $.cookie("token"),
  855. id: 1,
  856. },
  857. function (data) {
  858. if (data.state.toLowerCase() == "success") {
  859. var content = data.data;
  860. $(content).each(function (i, n) {
  861. $(
  862. "<option value='" +
  863. n.F_ValueId +
  864. "'>" +
  865. n.F_Value +
  866. "</option>"
  867. ).appendTo(obj);
  868. });
  869. }
  870. }
  871. );
  872. }
  873. //类别
  874. function LB(obj) {
  875. obj.empty();
  876. obj.append(
  877. '<option selected="selected" value="">请选择</option>'
  878. );
  879. $.getJSON(
  880. huayi.config.callcenter_url +
  881. "Dictionary/GetDicValueListById", {
  882. token: $.cookie("token"),
  883. id: 2,
  884. },
  885. function (data) {
  886. if (data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function (i, n) {
  889. $(
  890. "<option value='" +
  891. n.F_ValueId +
  892. "'>" +
  893. n.F_Value +
  894. "</option>"
  895. ).appendTo(obj);
  896. });
  897. }
  898. }
  899. );
  900. }
  901. // 主题
  902. function ZT(obj) {
  903. obj.empty();
  904. obj.append(
  905. '<option selected="selected" value="">请选择</option>'
  906. );
  907. $.getJSON(
  908. huayi.config.callcenter_url +
  909. "Dictionary/GetDicValueListById", {
  910. token: $.cookie("token"),
  911. id: 3,
  912. },
  913. function (data) {
  914. if (data.state.toLowerCase() == "success") {
  915. var content = data.data;
  916. $(content).each(function (i, n) {
  917. $(
  918. "<option value='" +
  919. n.F_ValueId +
  920. "'>" +
  921. n.F_Value +
  922. "</option>"
  923. ).appendTo(obj);
  924. });
  925. }
  926. }
  927. );
  928. }
  929. function tree() {
  930. $.get(
  931. huayi.config.callcenter_url + "Department/GetDeptList", {
  932. token: $.cookie("token"),
  933. // "pid": pid
  934. },
  935. function (result) {
  936. result = $.parseJSON(result);
  937. $.fn.zTree.init(
  938. $("#addTreeDemo"),
  939. setting1,
  940. result.data
  941. ); //实例化树形图
  942. }
  943. );
  944. }
  945. var setting1 = {
  946. data: {
  947. key: {
  948. name: "F_DeptName",
  949. },
  950. simpleData: {
  951. enable: true,
  952. idKey: "F_DeptId",
  953. pIdKey: "F_PartentId",
  954. rootPId: 0,
  955. },
  956. },
  957. callback: {
  958. onClick: zTreeOnClick,
  959. },
  960. };
  961. function zTreeOnClick(event, treeId, treeNode) {
  962. $(".inps").val(treeNode.F_DeptName);
  963. $("#PID").val(treeNode.F_DeptId);
  964. $("#Dpment").val(treeNode.F_DeptName);
  965. $(".Cleans").show();
  966. }
  967. $(".exportFile").click(function () {
  968. var usercode_ = $("#ZX").val(); //坐席
  969. if (usercode_ != null) {
  970. $(usercode_).each(function (i, n) {
  971. var obj1 = "";
  972. obj1 = n + ",";
  973. usercodeID += obj1;
  974. });
  975. } else {
  976. usercodeID = "";
  977. }
  978. // 调度员
  979. var ddusercodeID = "";
  980. var ddusercode_ = $("#yardman").val(); //坐席
  981. if (ddusercode_ != null) {
  982. $(ddusercode_).each(function (i, n) {
  983. var obj2 = "";
  984. obj2 = n + ",";
  985. ddusercodeID += obj2;
  986. });
  987. } else {
  988. ddusercodeID = "";
  989. }
  990. // var isproresult = 2 // 已办未果
  991. var key = $("#key").val() //=关键字
  992. var tel = $("#tel").val() //=客户电话
  993. var name = $("#name").val() //=客户名称
  994. var usercode = usercodeID //=坐席工号
  995. var ddusercode = ddusercodeID
  996. var source = $("#source").val() //=来源&
  997. var starttime = $("#starttime").val() //=开始时间
  998. var endtime = $("#endtime").val() //=结束时间
  999. var deptid = $("#PID").val()
  1000. var type = $("#type").val() //=工单类型
  1001. var dealtype = $("#dealtype").val()
  1002. var sourcearea = $("#sourceAreas").val() //区域
  1003. var workid = $("#wids").val()
  1004. var state = "" //=工单状态
  1005. var tab = 16
  1006. var keyid = $("#keyid").val() //=关键词id
  1007. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1008. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1009. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1010. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1011. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1012. window.location.href = url;
  1013. })
  1014. </script>
  1015. </body>
  1016. </html>