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WorkXJDWTH.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>下级单位退回</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">下级单位退回</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. if (wid) {
  185. $("#state").val(wid);
  186. }
  187. $(document).ready(function () {
  188. load();
  189. laydate.skin("blue");
  190. laydate({
  191. elem: "#starttime",
  192. event: "focus",
  193. istime: true,
  194. format: 'YYYY-MM-DD hh:mm:ss'
  195. });
  196. laydate({
  197. elem: "#endtime",
  198. event: "focus",
  199. istime: true,
  200. format: 'YYYY-MM-DD hh:mm:ss'
  201. });
  202. });
  203. //关闭录音弹出
  204. $(".gbly").click(function () {
  205. $(".lyxz").removeClass("cx");
  206. $("audio")[0].pause();
  207. });
  208. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  209. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  210. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  211. });
  212. //获取查询信息
  213. function load() {
  214. //坐席
  215. var usercodeID = "";
  216. var usercode_ = $("#ZX").val(); //坐席
  217. if (usercode_ != null) {
  218. $(usercode_).each(function (i, n) {
  219. var obj1 = "";
  220. obj1 = n + ",";
  221. usercodeID += obj1;
  222. });
  223. } else {
  224. usercodeID = "";
  225. }
  226. // 调度员
  227. var ddusercodeID = "";
  228. var ddusercode_ = $("#yardman").val(); //坐席
  229. if (ddusercode_ != null) {
  230. $(ddusercode_).each(function (i, n) {
  231. var obj2 = "";
  232. obj2 = n + ",";
  233. ddusercodeID += obj2;
  234. });
  235. } else {
  236. ddusercodeID = "";
  237. }
  238. //先销毁表格
  239. $("#orderlist").bootstrapTable("destroy");
  240. //初始化表格,动态从服务器加载数据
  241. $("#orderlist").bootstrapTable({
  242. method: "get", //使用get请求到服务器获取数据
  243. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  244. contentType: "application/x-www-form-urlencoded",
  245. striped: true, //表格显示条纹
  246. pagination: true, //启动分页
  247. pageSize: 10, //每页显示的记录数
  248. pageNumber: 1, //当前第几页
  249. pageList: [10, 20, 50, 100], //记录数可选列表
  250. search: false, //是否启用查询
  251. showColumns: false, //显示下拉框勾选要显示的列
  252. showRefresh: false, //显示刷新按钮
  253. sidePagination: "server", //表示服务端请求
  254. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  255. //设置为limit可以获取limit, offset, search, sort, order
  256. queryParamsType: "undefined",
  257. queryParams: function queryParams(params) {
  258. //设置查询参数
  259. var param = {
  260. page: params.pageNumber,
  261. pagesize: params.pageSize,
  262. workid: $("#wids").val(),
  263. state: $("#state").val(), //=工单状态
  264. type: $("#type").val(), //=工单类型
  265. bigtype: $("#bigtype").val(), //=大类别
  266. smalltype: $("#smalltype").val(), //=小类别
  267. key: $("#key").val(), //=关键字
  268. tel: $("#tel").val(), //=客户电话
  269. name: $("#name").val(), //=客户名称
  270. usercode: usercodeID, //=坐席工号
  271. ddusercode: ddusercodeID,
  272. keyid: $("#keyid").val(), //=关键词id
  273. source: $("#source").val(), //=来源&
  274. starttime: $("#starttime").val(), //=开始时间
  275. endtime: $("#endtime").val(), //=结束时间
  276. deptid: $("#PID").val(),
  277. type: $("#type").val(),
  278. tab: 13, //待处理
  279. distribute: 0,
  280. sourcearea: $("#sourceAreas").val(), //区域
  281. token: $.cookie("token"),
  282. };
  283. return param;
  284. },
  285. onLoadSuccess: function (data) {
  286. //加载成功时执行
  287. // layer.msg("加载成功");
  288. //console.log(data);
  289. },
  290. onLoadError: function () {
  291. //加载失败时执行
  292. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  293. },
  294. });
  295. }
  296. //状态
  297. function States(val, row) {
  298. var html = "";
  299. switch (val + "") {
  300. case "0":
  301. html = "新工单";
  302. if (row.F_IsReturn == 1) {
  303. html = "新工单(回退)";
  304. }
  305. break;
  306. case "1":
  307. html = "待审核";
  308. break;
  309. case "2":
  310. html = '<span style="color:#FF0000;">待查收</span>';
  311. break;
  312. case "3":
  313. html = "退回审核中";
  314. break;
  315. case "4":
  316. html = "办理中";
  317. break;
  318. case "5":
  319. html = "延时审核";
  320. break;
  321. case "6":
  322. html = "待审核";
  323. break;
  324. case "7":
  325. html = "已回访";
  326. break;
  327. case "8":
  328. html = "重办中";
  329. break;
  330. case "9":
  331. html = "已结案";
  332. break;
  333. case "10":
  334. html = "待审核";
  335. break;
  336. case "11":
  337. html = "重办待交办";
  338. break;
  339. case "12":
  340. html = "待审核";
  341. break;
  342. case "13":
  343. html = "待督办";
  344. break;
  345. }
  346. return html;
  347. }
  348. //时限
  349. function OverTime(val, row) {
  350. if (val == 1) {
  351. return (
  352. '<div class="" style="cursor: pointer;">' +
  353. '<span class="Greens">' +
  354. row.GapTime +
  355. "</span>" +
  356. "</div>"
  357. );
  358. } else if (val == 2) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Yellows">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 3) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Reds">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. }
  375. }
  376. //办理时限
  377. function BanTime(val) {
  378. if (val) {
  379. var time = val.substring(0, val.indexOf(" "));
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. "<span>" +
  383. time +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //音频
  390. function setCode(val) {
  391. if (val) {
  392. return (
  393. '<div class="imgs" style="cursor: pointer;">' +
  394. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  395. val +
  396. '" />' +
  397. "</div>"
  398. );
  399. } else {
  400. return "";
  401. }
  402. }
  403. //编号
  404. function serialNumber(val, row, index) {
  405. return index + 1;
  406. }
  407. function GetCont(val) {
  408. if (val) {
  409. var str = "<div ";
  410. if (val.length > 10) {
  411. str = str + ' title="' + val + '" ';
  412. val = val.substr(0, 10) + "...";
  413. }
  414. return str + ">" + val + "</div>";
  415. } else {
  416. return "";
  417. }
  418. }
  419. //操作
  420. function Dispose(val, row) {
  421. var Rows = row.Buttons;
  422. var html = "";
  423. for (var i = 0; i < Rows.length; i++) {
  424. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  425. if (html1) {
  426. html1 = html1.replace("data", val);
  427. html1 = html1.replace("isProtect", row.F_IsProtect);
  428. html1 = html1.replace("row", row.F_MainDeptId);
  429. }
  430. html += html1;
  431. }
  432. return html;
  433. }
  434. //查看详情
  435. function ckxq(str) {
  436. layer.open({
  437. type: 2,
  438. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  439. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  440. title: "工单详情",
  441. area: ["100%", "100%"], //宽高
  442. });
  443. }
  444. //编辑
  445. function bj(str) {
  446. layer.open({
  447. type: 2,
  448. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  449. title: "审核工单",
  450. area: ["96%", "80%"], //宽高
  451. });
  452. }
  453. //删除
  454. function move(str) {
  455. layer.confirm(
  456. "确定删除工单?", {
  457. btn: ["是", "否"], //按钮
  458. },
  459. function () {
  460. $.post(
  461. huayi.config.callcenter_url +
  462. "WorkOrder/DelWorkOrder", {
  463. ids: str,
  464. token: $.cookie("token"),
  465. },
  466. function (result) {
  467. result = JSON.parse(result);
  468. if (result.state.toLowerCase() == "success") {
  469. layer.msg("删除成功");
  470. load();
  471. }
  472. }
  473. );
  474. }
  475. );
  476. }
  477. //提交
  478. function tj(str) {
  479. layer.confirm(
  480. "确定要提交工单么?", {
  481. btn: ["确定", "取消"], //按钮
  482. },
  483. function () {
  484. //请求后台数据
  485. /*发送请求*/
  486. $.post(
  487. huayi.config.callcenter_url +
  488. "WorkOrder/SubmitWorkOrder", {
  489. ids: str,
  490. token: $.cookie("token"),
  491. },
  492. function (result) {
  493. result = JSON.parse(result);
  494. if (result.state.toLowerCase() == "success") {
  495. layer.msg("提交成功");
  496. load();
  497. }
  498. }
  499. );
  500. }
  501. );
  502. }
  503. //交办
  504. function jb(str) {
  505. layer.open({
  506. type: 2,
  507. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  508. title: "工单交办",
  509. area: ["87%", "80%"], //宽高
  510. });
  511. }
  512. //领导批示
  513. function lader(str) {
  514. layer.open({
  515. type: 2,
  516. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  517. title: "领导批示",
  518. area: ["60%", "80%"], //宽高
  519. });
  520. }
  521. //市长批示
  522. function city(str) {
  523. layer.open({
  524. type: 2,
  525. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  526. title: "领导批示",
  527. area: ["60%", "80%"], //宽高
  528. });
  529. }
  530. //办理
  531. function bl(str, isProtect) {
  532. layer.open({
  533. type: 2,
  534. content: "../CommonHtml/banli.html?wid=" +
  535. str +
  536. "&isProtect=" +
  537. isProtect, //iframe的url,no代表不显示滚动条
  538. title: "办理工单",
  539. area: ["60%", "80%"], //宽高
  540. });
  541. }
  542. //派单
  543. function pd(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: "派单",
  548. area: ["87%", "80%"], //宽高
  549. });
  550. }
  551. //督办
  552. function Supervision(str) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/Supervision_.html?wid=" +
  556. str +
  557. "&type=1", //iframe的url,no代表不显示滚动条
  558. title: "督办",
  559. area: ["60%", "80%"], //宽高
  560. });
  561. }
  562. //督查
  563. function Supervision_(str) {
  564. layer.open({
  565. type: 2,
  566. content: "../CommonHtml/Supervision_.html?wid=" +
  567. str +
  568. "&type=2", //iframe的url,no代表不显示滚动条
  569. title: "监察",
  570. area: ["60%", "80%"], //宽高
  571. });
  572. }
  573. //强制结案
  574. function StrongLawsuit(str) {
  575. layer.open({
  576. type: 2,
  577. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  578. title: "强制结案",
  579. area: ["60%", "80%"], //宽高
  580. });
  581. }
  582. //回退BackDtail
  583. function BackDtail(str) {
  584. layer.open({
  585. type: 2,
  586. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  587. title: "工单回退",
  588. area: ["60%", "80%"], //宽高
  589. });
  590. }
  591. //查收
  592. function cs(str) {
  593. $.post(
  594. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  595. workorderid: str,
  596. token: $.cookie("token"),
  597. },
  598. function (result) {
  599. result = JSON.parse(result);
  600. if (result.state.toLowerCase() == "success") {
  601. layer.msg("查收成功");
  602. load();
  603. }
  604. }
  605. );
  606. layer.open({
  607. type: 2,
  608. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  609. title: "工单详情",
  610. area: ["100%", "100%"], //宽高
  611. });
  612. // layer.confirm(
  613. // "确定要查收?",
  614. // {
  615. // btn: ["是", "否"], //按钮
  616. // },
  617. // function () {}
  618. // );
  619. }
  620. //收回
  621. function sh(str) {
  622. layer.confirm(
  623. "确定要回收?", {
  624. btn: ["是", "否"], //按钮
  625. },
  626. function () {
  627. $.post(
  628. huayi.config.callcenter_url +
  629. "WorkOrder/TakeBackWorkOrder", {
  630. workorderid: str,
  631. token: $.cookie("token"),
  632. },
  633. function (result) {
  634. result = JSON.parse(result);
  635. if (result.state.toLowerCase() == "success") {
  636. layer.msg("回收");
  637. load();
  638. }
  639. }
  640. );
  641. }
  642. );
  643. }
  644. //撤回
  645. function withdraw(str) {
  646. layer.confirm(
  647. "确定要撤回吗?", {
  648. btn: ["是", "否"], //按钮
  649. },
  650. function () {
  651. $.post(
  652. huayi.config.callcenter_url +
  653. "WorkOrder/WithdrawWorkOrder", {
  654. workorderid: str,
  655. token: $.cookie("token"),
  656. },
  657. function (result) {
  658. result = JSON.parse(result);
  659. if (result.state.toLowerCase() == "success") {
  660. layer.msg("撤回成功");
  661. load();
  662. }
  663. }
  664. );
  665. }
  666. );
  667. }
  668. //退回申请
  669. function th(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: "申请退回工单",
  674. area: ["60%", "80%"], //宽高
  675. });
  676. }
  677. //审核退回申请
  678. function shth(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: "审核退回申请",
  683. area: ["60%", "80%"], //宽高
  684. });
  685. }
  686. //办理
  687. // function th(str) {
  688. // layer.open({
  689. // type: 2,
  690. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. // title: '办理工单',
  692. // area: ['35%', '30%'], //宽高
  693. // });
  694. // }
  695. //处理审核
  696. function auditdeal(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: "处理审核",
  701. area: ["80%", "80%"], //宽高
  702. });
  703. }
  704. //转督办
  705. function zdb(str) {
  706. layer.confirm(
  707. "确定督办吗?", {
  708. btn: ["是", "否"], //按钮
  709. },
  710. function () {
  711. $.post(
  712. huayi.config.callcenter_url +
  713. "WorkOrder/RemindWorkOrder", {
  714. workorderid: str,
  715. type: 1,
  716. state: 0,
  717. token: $.cookie("token"),
  718. },
  719. function (result) {
  720. result = JSON.parse(result);
  721. if (result.state.toLowerCase() == "success") {
  722. layer.msg("操作成功");
  723. load();
  724. }
  725. }
  726. );
  727. }
  728. );
  729. }
  730. //申请延时
  731. function ys(str) {
  732. layer.open({
  733. type: 2,
  734. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  735. title: "申请延时",
  736. area: ["60%", "80%"], //宽高
  737. });
  738. }
  739. //审核申请延时
  740. function shys(str) {
  741. layer.open({
  742. type: 2,
  743. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  744. title: "审核延时申请",
  745. area: ["60%", "80%"], //宽高
  746. });
  747. }
  748. //诉求回访
  749. function hf(str) {
  750. layer.open({
  751. type: 2,
  752. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  753. title: "工单回访",
  754. area: ["60%", "80%"], //宽高
  755. });
  756. }
  757. //重办工单
  758. function cb(str) {
  759. layer.open({
  760. type: 2,
  761. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  762. title: "重办工单",
  763. area: ["60%", "80%"], //宽高
  764. });
  765. }
  766. //结案
  767. function Lawsuit(str) {
  768. layer.open({
  769. type: 2,
  770. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  771. title: "诉求单结案",
  772. area: ["60%", "80%"], //宽高
  773. });
  774. }
  775. //拒绝
  776. function Refuse(str) {
  777. layer.open({
  778. type: 2,
  779. content: "../CommonHtml/refuse.html?wid=" + str, //iframe的url,no代表不显示滚动条
  780. title: "拒绝",
  781. area: ["60%", "80%"], //宽高
  782. });
  783. }
  784. $(".Appeal").click(function () {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  788. title: "新增诉求",
  789. area: ["85%", "80%"], //宽高
  790. });
  791. });
  792. //上传文件
  793. function upload() {
  794. if (document.getElementById("upFile").files.length > 0) {
  795. var formData = new FormData();
  796. formData.append(
  797. "upFile",
  798. document.getElementById("upFile").files[0]
  799. );
  800. formData.append("token", $.cookie("token"));
  801. $.ajax({
  802. url: huayi.config.callcenter_url +
  803. "/WorkOrder/UploadFile",
  804. type: "POST",
  805. data: formData,
  806. /**
  807. *必须false才会自动加上正确的Content-Type
  808. */
  809. contentType: false,
  810. /**
  811. * 必须false才会避开jQuery对 formdata 的默认处理
  812. * XMLHttpRequest会对 formdata 进行正确的处理
  813. */
  814. processData: false,
  815. success: function (result) {
  816. document.getElementById(
  817. "upFile"
  818. ).outerHTML = document.getElementById(
  819. "upFile"
  820. ).outerHTML;
  821. $("#upFile").change(function () {
  822. upload();
  823. });
  824. var r = $.parseJSON(result);
  825. if (r.state.toLowerCase() == "success") {
  826. $(".fjnr").text(r.data);
  827. $("#scfj").show();
  828. }
  829. },
  830. });
  831. } else {
  832. layer.confirm("请上传文件!", {
  833. btn: ["确定"],
  834. });
  835. }
  836. }
  837. //来源
  838. function LY(obj) {
  839. obj.empty();
  840. obj.append(
  841. '<option selected="selected" value="">请选择</option>'
  842. );
  843. $.getJSON(
  844. huayi.config.callcenter_url +
  845. "Dictionary/GetDicValueListById", {
  846. token: $.cookie("token"),
  847. id: 1,
  848. },
  849. function (data) {
  850. if (data.state.toLowerCase() == "success") {
  851. var content = data.data;
  852. $(content).each(function (i, n) {
  853. $(
  854. "<option value='" +
  855. n.F_ValueId +
  856. "'>" +
  857. n.F_Value +
  858. "</option>"
  859. ).appendTo(obj);
  860. });
  861. }
  862. }
  863. );
  864. }
  865. //类别
  866. function LB(obj) {
  867. obj.empty();
  868. obj.append(
  869. '<option selected="selected" value="">请选择</option>'
  870. );
  871. $.getJSON(
  872. huayi.config.callcenter_url +
  873. "Dictionary/GetDicValueListById", {
  874. token: $.cookie("token"),
  875. id: 2,
  876. },
  877. function (data) {
  878. if (data.state.toLowerCase() == "success") {
  879. var content = data.data;
  880. $(content).each(function (i, n) {
  881. $(
  882. "<option value='" +
  883. n.F_ValueId +
  884. "'>" +
  885. n.F_Value +
  886. "</option>"
  887. ).appendTo(obj);
  888. });
  889. }
  890. }
  891. );
  892. }
  893. // 主题
  894. function ZT(obj) {
  895. obj.empty();
  896. obj.append(
  897. '<option selected="selected" value="">请选择</option>'
  898. );
  899. $.getJSON(
  900. huayi.config.callcenter_url +
  901. "Dictionary/GetDicValueListById", {
  902. token: $.cookie("token"),
  903. id: 3,
  904. },
  905. function (data) {
  906. if (data.state.toLowerCase() == "success") {
  907. var content = data.data;
  908. $(content).each(function (i, n) {
  909. $(
  910. "<option value='" +
  911. n.F_ValueId +
  912. "'>" +
  913. n.F_Value +
  914. "</option>"
  915. ).appendTo(obj);
  916. });
  917. }
  918. }
  919. );
  920. }
  921. function tree() {
  922. $.get(
  923. huayi.config.callcenter_url + "Department/GetDeptList", {
  924. token: $.cookie("token"),
  925. // "pid": pid
  926. },
  927. function (result) {
  928. result = $.parseJSON(result);
  929. $.fn.zTree.init(
  930. $("#addTreeDemo"),
  931. setting1,
  932. result.data
  933. ); //实例化树形图
  934. }
  935. );
  936. }
  937. var setting1 = {
  938. data: {
  939. key: {
  940. name: "F_DeptName",
  941. },
  942. simpleData: {
  943. enable: true,
  944. idKey: "F_DeptId",
  945. pIdKey: "F_PartentId",
  946. rootPId: 0,
  947. },
  948. },
  949. callback: {
  950. onClick: zTreeOnClick,
  951. },
  952. };
  953. function zTreeOnClick(event, treeId, treeNode) {
  954. $(".inps").val(treeNode.F_DeptName);
  955. $("#PID").val(treeNode.F_DeptId);
  956. $("#Dpment").val(treeNode.F_DeptName);
  957. $(".Cleans").show();
  958. }
  959. $(".exportFile").click(function () {
  960. var usercode_ = $("#ZX").val(); //坐席
  961. if (usercode_ != null) {
  962. $(usercode_).each(function (i, n) {
  963. var obj1 = "";
  964. obj1 = n + ",";
  965. usercodeID += obj1;
  966. });
  967. } else {
  968. usercodeID = "";
  969. }
  970. // 调度员
  971. var ddusercodeID = "";
  972. var ddusercode_ = $("#yardman").val(); //坐席
  973. if (ddusercode_ != null) {
  974. $(ddusercode_).each(function (i, n) {
  975. var obj2 = "";
  976. obj2 = n + ",";
  977. ddusercodeID += obj2;
  978. });
  979. } else {
  980. ddusercodeID = "";
  981. }
  982. // var isproresult = 2 // 已办未果
  983. var key = $("#key").val() //=关键字
  984. var tel = $("#tel").val() //=客户电话
  985. var name = $("#name").val() //=客户名称
  986. var usercode = usercodeID //=坐席工号
  987. var ddusercode = ddusercodeID
  988. var source = $("#source").val() //=来源&
  989. var starttime = $("#starttime").val() //=开始时间
  990. var endtime = $("#endtime").val() //=结束时间
  991. var deptid = $("#PID").val()
  992. var type = $("#type").val() //=工单类型
  993. var dealtype = $("#dealtype").val()
  994. var sourcearea = $("#sourceAreas").val() //区域
  995. var workid = $("#wids").val()
  996. var state = "" //=工单状态
  997. var tab = 13
  998. var keyid = $("#keyid").val() //=关键词id
  999. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1000. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1001. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1002. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1003. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1004. window.location.href = url;
  1005. })
  1006. </script>
  1007. </body>
  1008. </html>