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WorkDSZB.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <!-- <th data-checkbox="true"></th> -->
  133. <th data-align="center" data-formatter="serialNumber">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  169. 操作
  170. </th>
  171. </tr>
  172. </thead>
  173. <tbody class="list"></tbody>
  174. </table>
  175. </div>
  176. </div>
  177. </div>
  178. </div>
  179. <!--下载框-->
  180. <div class="t-shade lyxz">
  181. <div class="shade_k">
  182. <div class="shade_title">
  183. <span>录音播放与下载<srong class="cknum"></srong></span>
  184. <span class="setwin gbly"><a>x</a></span>
  185. </div>
  186. <div class="shade_content">
  187. <div class="Ly_box audiojs"></div>
  188. </div>
  189. </div>
  190. </div>
  191. <input type="hidden" id="PID" />
  192. <input type="hidden" id="Dpment" />
  193. </div>
  194. <script src="../js/layui/layui.js"></script>
  195. <script src="../js/bootstrap-select.js"></script>
  196. <script src="../css/laydate/laydate.js"></script>
  197. <script src="../My97DatePicker/WdatePicker.js"></script>
  198. <script src="../js/zTree/jquery.ztree.core.js"></script>
  199. <script src="../js/search/screen.js"></script>
  200. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  201. <script>
  202. var wid = helper.request.queryString("states");
  203. if (wid) {
  204. $("#state").val(wid);
  205. }
  206. $(document).ready(function () {
  207. load();
  208. laydate.skin("blue");
  209. laydate({
  210. elem: "#starttime",
  211. event: "focus",
  212. });
  213. laydate({
  214. elem: "#endtime",
  215. event: "focus",
  216. });
  217. });
  218. //关闭录音弹出
  219. $(".gbly").click(function () {
  220. $(".lyxz").removeClass("cx");
  221. $("audio")[0].pause();
  222. });
  223. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  224. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  225. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  226. });
  227. //获取查询信息
  228. function load() {
  229. //坐席
  230. var usercodeID = "";
  231. var usercode_ = $("#ZX").val(); //坐席
  232. if (usercode_ != null) {
  233. $(usercode_).each(function (i, n) {
  234. var obj1 = "";
  235. obj1 = n + ",";
  236. usercodeID += obj1;
  237. });
  238. } else {
  239. usercodeID = "";
  240. }
  241. // 调度员
  242. var ddusercodeID = "";
  243. var ddusercode_ = $("#yardman").val(); //坐席
  244. if (ddusercode_ != null) {
  245. $(ddusercode_).each(function (i, n) {
  246. var obj2 = "";
  247. obj2 = n + ",";
  248. ddusercodeID += obj2;
  249. });
  250. } else {
  251. ddusercodeID = "";
  252. }
  253. //先销毁表格
  254. $("#orderlist").bootstrapTable("destroy");
  255. //初始化表格,动态从服务器加载数据
  256. $("#orderlist").bootstrapTable({
  257. method: "get", //使用get请求到服务器获取数据
  258. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  259. contentType: "application/x-www-form-urlencoded",
  260. striped: true, //表格显示条纹
  261. pagination: true, //启动分页
  262. pageSize: 10, //每页显示的记录数
  263. pageNumber: 1, //当前第几页
  264. pageList: [10, 20, 50, 100], //记录数可选列表
  265. search: false, //是否启用查询
  266. showColumns: false, //显示下拉框勾选要显示的列
  267. showRefresh: false, //显示刷新按钮
  268. sidePagination: "server", //表示服务端请求
  269. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  270. //设置为limit可以获取limit, offset, search, sort, order
  271. queryParamsType: "undefined",
  272. queryParams: function queryParams(params) {
  273. //设置查询参数
  274. var param = {
  275. page: params.pageNumber,
  276. pagesize: params.pageSize,
  277. workid: $("#wids").val(),
  278. state: $("#state").val(), //=工单状态
  279. type: $("#type").val(), //=工单类型
  280. bigtype: $("#bigtype").val(), //=大类别
  281. smalltype: $("#smalltype").val(), //=小类别
  282. key: $("#key").val(), //=关键字
  283. tel: $("#tel").val(), //=客户电话
  284. name: $("#name").val(), //=客户名称
  285. // usercode: "",
  286. usercode: usercodeID, //=坐席工号
  287. ddusercode: ddusercodeID,
  288. keyid: $("#keyid").val(), //=关键词id
  289. source: $("#source").val(), //=来源&
  290. starttime: $("#starttime").val(), //=开始时间
  291. endtime: $("#endtime").val(), //=结束时间
  292. deptid: $("#PID").val(),
  293. type: $("#type").val(),
  294. tab: 0, //待处理
  295. sourcearea: $("#sourceAreas").val(), //区域
  296. jianhang: 0,
  297. phoneType: 2, // 12345来电
  298. token: $.cookie("token"),
  299. };
  300. return param;
  301. },
  302. onLoadSuccess: function (data) {
  303. //加载成功时执行
  304. // layer.msg("加载成功");
  305. //console.log(data);
  306. },
  307. onLoadError: function () {
  308. //加载失败时执行
  309. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  310. },
  311. });
  312. }
  313. //状态
  314. function States(val, row) {
  315. var html = "";
  316. switch (val + "") {
  317. case "0":
  318. html = "新工单";
  319. if (row.F_IsReturn == 1) {
  320. html = "新工单(回退)";
  321. }
  322. break;
  323. case "1":
  324. html = "待交办";
  325. break;
  326. case "2":
  327. html = '<span style="color:#FF0000;">待查收</span>';
  328. break;
  329. break;
  330. case "3":
  331. html = "退回审核中";
  332. break;
  333. case "4":
  334. html = "办理中";
  335. break;
  336. case "5":
  337. html = "延时审核";
  338. break;
  339. case "6":
  340. html = "已办理";
  341. break;
  342. case "7":
  343. html = "已回访";
  344. break;
  345. case "8":
  346. html = "重办中";
  347. break;
  348. case "9":
  349. html = "已结案";
  350. break;
  351. case "11":
  352. html = "重办待交办";
  353. break;
  354. }
  355. return html;
  356. }
  357. //时限
  358. function OverTime(val, row) {
  359. if (val == 1) {
  360. return (
  361. '<div class="" style="cursor: pointer;">' +
  362. '<span class="Greens">' +
  363. row.GapTime +
  364. "</span>" +
  365. "</div>"
  366. );
  367. } else if (val == 2) {
  368. return (
  369. '<div class="" style="cursor: pointer;">' +
  370. '<span class="Yellows">' +
  371. row.GapTime +
  372. "</span>" +
  373. "</div>"
  374. );
  375. } else if (val == 3) {
  376. return (
  377. '<div class="" style="cursor: pointer;">' +
  378. '<span class="Reds">' +
  379. row.GapTime +
  380. "</span>" +
  381. "</div>"
  382. );
  383. }
  384. }
  385. //办理时限
  386. function BanTime(val) {
  387. if (val) {
  388. var time = val.substring(0, val.indexOf(" "));
  389. return (
  390. '<div class="" style="cursor: pointer;">' +
  391. "<span>" +
  392. time +
  393. "</span>" +
  394. "</div>"
  395. );
  396. }
  397. }
  398. //音频
  399. function setCode(val) {
  400. if (val) {
  401. return (
  402. '<div class="imgs" style="cursor: pointer;">' +
  403. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  404. val +
  405. '" />' +
  406. "</div>"
  407. );
  408. } else {
  409. return "";
  410. }
  411. }
  412. // 序号
  413. function serialNumber(val, row, index) {
  414. return index + 1;
  415. }
  416. function GetCont(val) {
  417. if (val) {
  418. var str = "<div ";
  419. if (val.length > 10) {
  420. str = str + ' title="' + val + '" ';
  421. val = val.substr(0, 10) + "...";
  422. }
  423. return str + ">" + val + "</div>";
  424. } else {
  425. return "";
  426. }
  427. }
  428. //操作
  429. function Dispose(val, row) {
  430. var Rows = row.Buttons;
  431. // alert(row.F_WorkOrderId);
  432. var WorkOrderId = row.F_WorkOrderId;
  433. var html = '';
  434. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  435. for (var i = 0; i < Rows.length; i++) {
  436. if (Rows[i].key != 21) {
  437. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  438. if (html1) {
  439. html1 = html1.replace("data", val);
  440. }
  441. html += html1;
  442. }
  443. }
  444. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  445. return html;
  446. }
  447. //转派
  448. function redeploy(WorkOrderId) {
  449. layer.open({
  450. type: 2,
  451. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  452. title: "转派",
  453. area: ["85%", "80%"], //宽高
  454. });
  455. }
  456. //查看详情
  457. function ckxq(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  461. title: "工单详情",
  462. area: ["100%", "100%"], //宽高
  463. });
  464. }
  465. //编辑
  466. function bj(str) {
  467. layer.open({
  468. type: 2,
  469. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  470. "&workType=jb", //iframe的url,no代表不显示滚动条
  471. title: "编辑工单",
  472. area: ["95%", "95%"], //宽高
  473. });
  474. }
  475. //删除
  476. function move(str) {
  477. layer.confirm(
  478. "确定删除工单?", {
  479. btn: ["是", "否"], //按钮
  480. },
  481. function () {
  482. $.post(
  483. huayi.config.callcenter_url +
  484. "WorkOrder/DelWorkOrder", {
  485. ids: str,
  486. token: $.cookie("token"),
  487. },
  488. function (result) {
  489. result = JSON.parse(result);
  490. if (result.state.toLowerCase() == "success") {
  491. layer.msg("删除成功");
  492. load();
  493. }
  494. }
  495. );
  496. }
  497. );
  498. }
  499. ////删除
  500. function withdraw(str) {
  501. layer.confirm(
  502. "确定撤回?", {
  503. btn: ["是", "否"], //按钮
  504. },
  505. function () {
  506. $.post(
  507. huayi.config.callcenter_url +
  508. "WorkOrder/WithdrawDWorkOrder", {
  509. workorderid: str,
  510. token: $.cookie("token"),
  511. },
  512. function (result) {
  513. result = JSON.parse(result);
  514. if (result.state.toLowerCase() == "success") {
  515. layer.msg("撤回成功");
  516. load();
  517. }
  518. }
  519. );
  520. }
  521. );
  522. }
  523. //提交
  524. function tj(str) {
  525. layer.confirm(
  526. "确定要提交工单么?", {
  527. btn: ["确定", "取消"], //按钮
  528. },
  529. function () {
  530. //请求后台数据
  531. /*发送请求*/
  532. $.post(
  533. huayi.config.callcenter_url +
  534. "WorkOrder/SubmitWorkOrder", {
  535. ids: str,
  536. token: $.cookie("token"),
  537. },
  538. function (result) {
  539. result = JSON.parse(result);
  540. if (result.state.toLowerCase() == "success") {
  541. layer.msg("提交成功");
  542. load();
  543. }
  544. }
  545. );
  546. }
  547. );
  548. }
  549. //交办
  550. function jb(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  554. title: "工单交办",
  555. area: ["87%", "80%"], //宽高
  556. });
  557. }
  558. //领导批示
  559. function lader(str) {
  560. layer.open({
  561. type: 2,
  562. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  563. title: "领导批示",
  564. area: ["60%", "80%"], //宽高
  565. });
  566. }
  567. //市长批示
  568. function city(str) {
  569. layer.open({
  570. type: 2,
  571. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  572. title: "领导批示",
  573. area: ["60%", "80%"], //宽高
  574. });
  575. }
  576. //办理
  577. function bl(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  581. title: "办理工单",
  582. area: ["60%", "80%"], //宽高
  583. });
  584. }
  585. //督办
  586. function Supervision(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/Supervision_.html?wid=" +
  590. str +
  591. "&type=1", //iframe的url,no代表不显示滚动条
  592. title: "督办",
  593. area: ["60%", "80%"], //宽高
  594. });
  595. }
  596. //督查
  597. function Supervision_(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/Supervision_.html?wid=" +
  601. str +
  602. "&type=2", //iframe的url,no代表不显示滚动条
  603. title: "监察",
  604. area: ["60%", "80%"], //宽高
  605. });
  606. }
  607. //强制结案
  608. function StrongLawsuit(str) {
  609. layer.open({
  610. type: 2,
  611. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  612. title: "强制结案",
  613. area: ["60%", "80%"], //宽高
  614. });
  615. }
  616. //回退BackDtail
  617. function BackDtail(str) {
  618. layer.open({
  619. type: 2,
  620. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  621. title: "工单回退",
  622. area: ["60%", "80%"], //宽高
  623. });
  624. }
  625. //查收
  626. function cs(str) {
  627. layer.confirm(
  628. "确定要查收?", {
  629. btn: ["是", "否"], //按钮
  630. },
  631. function () {
  632. $.post(
  633. huayi.config.callcenter_url +
  634. "WorkOrder/ReceiveWorkOrder", {
  635. workorderid: str,
  636. token: $.cookie("token"),
  637. },
  638. function (result) {
  639. result = JSON.parse(result);
  640. if (result.state.toLowerCase() == "success") {
  641. layer.msg("查收成功");
  642. load();
  643. }
  644. }
  645. );
  646. }
  647. );
  648. }
  649. //收回
  650. function sh(str) {
  651. layer.confirm(
  652. "确定要回收?", {
  653. btn: ["是", "否"], //按钮
  654. },
  655. function () {
  656. $.post(
  657. huayi.config.callcenter_url +
  658. "WorkOrder/TakeBackWorkOrder", {
  659. workorderid: str,
  660. token: $.cookie("token"),
  661. },
  662. function (result) {
  663. result = JSON.parse(result);
  664. if (result.state.toLowerCase() == "success") {
  665. layer.msg("回收");
  666. load();
  667. }
  668. }
  669. );
  670. }
  671. );
  672. }
  673. //强制回收
  674. function recycles() {
  675. layer.confirm("确定要强制退回吗?", {
  676. btn: ["是", "否"], //按钮
  677. });
  678. }
  679. //退回申请
  680. function th(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: "申请退回工单",
  685. area: ["60%", "80%"], //宽高
  686. });
  687. }
  688. //审核退回申请
  689. function shth(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: "审核退回申请",
  694. area: ["60%", "80%"], //宽高
  695. });
  696. }
  697. //办理
  698. // function th(str) {
  699. // layer.open({
  700. // type: 2,
  701. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. // title: '办理工单',
  703. // area: ['35%', '30%'], //宽高
  704. // });
  705. // }
  706. //申请延时
  707. function ys(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "申请延时",
  712. area: ["60%", "80%"], //宽高
  713. });
  714. }
  715. //审核申请延时
  716. function shys(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: "审核延时申请",
  721. area: ["60%", "80%"], //宽高
  722. });
  723. }
  724. //诉求回访
  725. function hf(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. title: "工单回访",
  730. area: ["60%", "80%"], //宽高
  731. });
  732. }
  733. //重办工单
  734. function cb(str) {
  735. layer.open({
  736. type: 2,
  737. content: "../CommonHtml/AddAppealDCL.html?wid=" + str +
  738. "&workType=cb", //iframe的url,no代表不显示滚动条
  739. title: "重办工单",
  740. area: ["95%", "95%"], //宽高
  741. });
  742. }
  743. //结案
  744. function Lawsuit(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: "诉求单结案",
  749. area: ["60%", "80%"], //宽高
  750. });
  751. }
  752. //驳回重办
  753. function bhcb(str) {
  754. //回退BackDtail
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: "驳回重办",
  759. area: ["60%", "80%"], //宽高
  760. });
  761. }
  762. //转督办
  763. function zdb(str, row) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/superTrunl.html?wid=" + str,
  767. title: "督办工单",
  768. area: ["60%", "80%"], //宽高
  769. });
  770. }
  771. $(".Appeal").click(function () {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  775. title: "新增诉求",
  776. area: ["85%", "80%"], //宽高
  777. });
  778. });
  779. //上传文件
  780. function upload() {
  781. if (document.getElementById("upFile").files.length > 0) {
  782. var formData = new FormData();
  783. formData.append(
  784. "upFile",
  785. document.getElementById("upFile").files[0]
  786. );
  787. formData.append("token", $.cookie("token"));
  788. $.ajax({
  789. url: huayi.config.callcenter_url +
  790. "/WorkOrder/UploadFile",
  791. type: "POST",
  792. data: formData,
  793. /**
  794. *必须false才会自动加上正确的Content-Type
  795. */
  796. contentType: false,
  797. /**
  798. * 必须false才会避开jQuery对 formdata 的默认处理
  799. * XMLHttpRequest会对 formdata 进行正确的处理
  800. */
  801. processData: false,
  802. success: function (result) {
  803. document.getElementById(
  804. "upFile"
  805. ).outerHTML = document.getElementById(
  806. "upFile"
  807. ).outerHTML;
  808. $("#upFile").change(function () {
  809. upload();
  810. });
  811. var r = $.parseJSON(result);
  812. if (r.state.toLowerCase() == "success") {
  813. $(".fjnr").text(r.data);
  814. $("#scfj").show();
  815. }
  816. },
  817. });
  818. } else {
  819. layer.confirm("请上传文件!", {
  820. btn: ["确定"],
  821. });
  822. }
  823. }
  824. //来源
  825. function LY(obj) {
  826. obj.empty();
  827. obj.append(
  828. '<option selected="selected" value="">请选择</option>'
  829. );
  830. $.getJSON(
  831. huayi.config.callcenter_url +
  832. "Dictionary/GetDicValueListById", {
  833. token: $.cookie("token"),
  834. id: 1,
  835. },
  836. function (data) {
  837. if (data.state.toLowerCase() == "success") {
  838. var content = data.data;
  839. $(content).each(function (i, n) {
  840. $(
  841. "<option value='" +
  842. n.F_ValueId +
  843. "'>" +
  844. n.F_Value +
  845. "</option>"
  846. ).appendTo(obj);
  847. });
  848. }
  849. }
  850. );
  851. }
  852. //类别
  853. function LB(obj) {
  854. obj.empty();
  855. obj.append(
  856. '<option selected="selected" value="">请选择</option>'
  857. );
  858. $.getJSON(
  859. huayi.config.callcenter_url +
  860. "Dictionary/GetDicValueListById", {
  861. token: $.cookie("token"),
  862. id: 2,
  863. },
  864. function (data) {
  865. if (data.state.toLowerCase() == "success") {
  866. var content = data.data;
  867. $(content).each(function (i, n) {
  868. $(
  869. "<option value='" +
  870. n.F_ValueId +
  871. "'>" +
  872. n.F_Value +
  873. "</option>"
  874. ).appendTo(obj);
  875. });
  876. }
  877. }
  878. );
  879. }
  880. // 主题
  881. function ZT(obj) {
  882. obj.empty();
  883. obj.append(
  884. '<option selected="selected" value="">请选择</option>'
  885. );
  886. $.getJSON(
  887. huayi.config.callcenter_url +
  888. "Dictionary/GetDicValueListById", {
  889. token: $.cookie("token"),
  890. id: 3,
  891. },
  892. function (data) {
  893. if (data.state.toLowerCase() == "success") {
  894. var content = data.data;
  895. $(content).each(function (i, n) {
  896. $(
  897. "<option value='" +
  898. n.F_ValueId +
  899. "'>" +
  900. n.F_Value +
  901. "</option>"
  902. ).appendTo(obj);
  903. });
  904. }
  905. }
  906. );
  907. }
  908. function tree() {
  909. $.get(
  910. huayi.config.callcenter_url + "Department/GetDeptList", {
  911. token: $.cookie("token"),
  912. // "pid": pid
  913. },
  914. function (result) {
  915. result = $.parseJSON(result);
  916. $.fn.zTree.init(
  917. $("#addTreeDemo"),
  918. setting1,
  919. result.data
  920. ); //实例化树形图
  921. }
  922. );
  923. }
  924. var setting1 = {
  925. data: {
  926. key: {
  927. name: "F_DeptName",
  928. },
  929. simpleData: {
  930. enable: true,
  931. idKey: "F_DeptId",
  932. pIdKey: "F_PartentId",
  933. rootPId: 0,
  934. },
  935. },
  936. callback: {
  937. onClick: zTreeOnClick,
  938. },
  939. };
  940. function zTreeOnClick(event, treeId, treeNode) {
  941. if (treeNode.level >= 1) {
  942. $(".inps").val(treeNode.F_DeptName);
  943. $("#PID").val(treeNode.F_DeptId);
  944. $("#Dpment").val(treeNode.F_DeptName);
  945. $(".Cleans").show();
  946. }
  947. }
  948. $(".exportFile").click(function () {
  949. var usercode_ = $("#ZX").val(); //坐席
  950. if (usercode_ != null) {
  951. $(usercode_).each(function (i, n) {
  952. var obj1 = "";
  953. obj1 = n + ",";
  954. usercodeID += obj1;
  955. });
  956. } else {
  957. usercodeID = "";
  958. }
  959. // 调度员
  960. var ddusercodeID = "";
  961. var ddusercode_ = $("#yardman").val(); //坐席
  962. if (ddusercode_ != null) {
  963. $(ddusercode_).each(function (i, n) {
  964. var obj2 = "";
  965. obj2 = n + ",";
  966. ddusercodeID += obj2;
  967. });
  968. } else {
  969. ddusercodeID = "";
  970. }
  971. var workid = $("#wids").val()
  972. var key = $("#key").val() //=关键字
  973. var tel = $("#tel").val() //=客户电话
  974. var name = $("#name").val() //=客户名称
  975. var usercode = usercodeID //=坐席工号
  976. var ddusercode = ddusercodeID
  977. var source = $("#source").val() //=来源&
  978. var starttime = $("#starttime").val() //=开始时间
  979. var endtime = $("#endtime").val() //=结束时间
  980. var deptid = $("#PID").val()
  981. var type = $("#type").val() //=工单类型
  982. var bigtype = $("#bigtype").val()
  983. var smalltype = $("#smalltype").val() //=小类别
  984. var sourcearea = $("#sourceAreas").val() //区域
  985. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  986. var tab = 0;
  987. var keyid = $("#keyid").val() //=关键词id
  988. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  989. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" +
  990. key +
  991. "&tel=" +
  992. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  993. source +
  994. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  995. sourcearea +
  996. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  997. window.location.href = url;
  998. })
  999. </script>
  1000. </body>
  1001. </html>