Geen omschrijving

WorkZZBL.html 40KB

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838485868788899091929394959697989910010110210310410510610710810911011111211311411511611711811912012112212312412512612712812913013113213313413513613713813914014114214314414514614714814915015115215315415515615715815916016116216316416516616716816917017117217317417517617717817918018118218318418518618718818919019119219319419519619719819920020120220320420520620720820921021121221321421521621721821922022122222322422522622722822923023123223323423523623723823924024124224324424524624724824925025125225325425525625725825926026126226326426526626726826927027127227327427527627727827928028128228328428528628728828929029129229329429529629729829930030130230330430530630730830931031131231331431531631731831932032132232332432532632732832933033133233333433533633733833934034134234334434534634734834935035135235335435535635735835936036136236336436536636736836937037137237337437537637737837938038138238338438538638738838939039139239339439539639739839940040140240340440540640740840941041141241341441541641741841942042142242342442542642742842943043143243343443543643743843944044144244344444544644744844945045145245345445545645745845946046146246346446546646746846947047147247347447547647747847948048148248348448548648748848949049149249349449549649749849950050150250350450550650750850951051151251351451551651751851952052152252352452552652752852953053153253353453553653753853954054154254354454554654754854955055155255355455555655755855956056156256356456556656756856957057157257357457557657757857958058158258358458558658758858959059159259359459559659759859960060160260360460560660760860961061161261361461561661761861962062162262362462562662762862963063163263363463563663763863964064164264364464564664764864965065165265365465565665765865966066166266366466566666766866967067167267367467567667767867968068168268368468568668768868969069169269369469569669769869970070170270370470570670770870971071171271371471571671771871972072172272372472572672772872973073173273373473573673773873974074174274374474574674774874975075175275375475575675775875976076176276376476576676776876977077177277377477577677777877978078178278378478578678778878979079179279379479579679779879980080180280380480580680780880981081181281381481581681781881982082182282382482582682782882983083183283383483583683783883984084184284384484584684784884985085185285385485585685785885986086186286386486586686786886987087187287387487587687787887988088188288388488588688788888989089189289389489589689789889990090190290390490590690790890991091191291391491591691791891992092192292392492592692792892993093193293393493593693793893994094194294394494594694794894995095195295395495595695795895996096196296396496596696796896997097197297397497597697797897998098198298398498598698798898999099199299399499599699799899910001001100210031004100510061007100810091010101110121013101410151016101710181019102010211022102310241025102610271028102910301031103210331034103510361037103810391040
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">正在办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. if (wid) {
  188. $("#state").val(wid);
  189. }
  190. $(document).ready(function () {
  191. load();
  192. laydate.skin("blue");
  193. laydate({
  194. elem: "#starttime",
  195. event: "focus",
  196. });
  197. laydate({
  198. elem: "#endtime",
  199. event: "focus",
  200. });
  201. });
  202. //关闭录音弹出
  203. $(".gbly").click(function () {
  204. $(".lyxz").removeClass("cx");
  205. $("audio")[0].pause();
  206. });
  207. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  208. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  209. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  210. });
  211. //获取查询信息
  212. function load() {
  213. //坐席
  214. var usercodeID = "";
  215. var usercode_ = $("#ZX").val(); //坐席
  216. if (usercode_ != null) {
  217. $(usercode_).each(function (i, n) {
  218. var obj1 = "";
  219. obj1 = n + ",";
  220. usercodeID += obj1;
  221. });
  222. } else {
  223. usercodeID = "";
  224. }
  225. // 调度员
  226. var ddusercodeID = "";
  227. var ddusercode_ = $("#yardman").val(); //坐席
  228. if (ddusercode_ != null) {
  229. $(ddusercode_).each(function (i, n) {
  230. var obj2 = "";
  231. obj2 = n + ",";
  232. ddusercodeID += obj2;
  233. });
  234. } else {
  235. ddusercodeID = "";
  236. }
  237. //先销毁表格
  238. $("#orderlist").bootstrapTable("destroy");
  239. //初始化表格,动态从服务器加载数据
  240. $("#orderlist").bootstrapTable({
  241. method: "get", //使用get请求到服务器获取数据
  242. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  243. contentType: "application/x-www-form-urlencoded",
  244. striped: true, //表格显示条纹
  245. pagination: true, //启动分页
  246. pageSize: 10, //每页显示的记录数
  247. pageNumber: 1, //当前第几页
  248. pageList: [10, 20, 50, 100], //记录数可选列表
  249. search: false, //是否启用查询
  250. showColumns: false, //显示下拉框勾选要显示的列
  251. showRefresh: false, //显示刷新按钮
  252. sidePagination: "server", //表示服务端请求
  253. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  254. //设置为limit可以获取limit, offset, search, sort, order
  255. queryParamsType: "undefined",
  256. queryParams: function queryParams(params) {
  257. //设置查询参数
  258. var param = {
  259. page: params.pageNumber,
  260. pagesize: params.pageSize,
  261. workid: $("#wids").val(),
  262. state: $("#state").val(), //=工单状态
  263. type: $("#type").val(), //=工单类型
  264. bigtype: $("#bigtype").val(), //=大类别
  265. smalltype: $("#smalltype").val(), //=小类别
  266. key: $("#key").val(), //=关键字
  267. tel: $("#tel").val(), //=客户电话
  268. name: $("#name").val(), //=客户名称
  269. usercode: usercodeID, //=坐席工号
  270. ddusercode: ddusercodeID,
  271. keyid: $("#keyid").val(), //=关键词id
  272. source: $("#source").val(), //=来源&
  273. starttime: $("#starttime").val(), //=开始时间
  274. endtime: $("#endtime").val(), //=结束时间
  275. deptid: $("#PID").val(),
  276. type: $("#type").val(),
  277. tab: 14, //待处理
  278. distribute: 0,
  279. sourcearea: $("#sourceAreas").val(), //区域
  280. token: $.cookie("token"),
  281. };
  282. return param;
  283. },
  284. onLoadSuccess: function (data) {
  285. //加载成功时执行
  286. //layer.msg("加载成功");
  287. //console.log(data);
  288. var roleCode = $.cookie("code")
  289. if (roleCode == "GLY" || roleCode == "WLDW") {
  290. $(".sendMsg").show()
  291. } else {
  292. $(".sendMsg").hide()
  293. }
  294. },
  295. onLoadError: function () {
  296. //加载失败时执行
  297. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  298. },
  299. });
  300. }
  301. //状态
  302. function States(val, row) {
  303. var html = "";
  304. switch (val + "") {
  305. case "0":
  306. html = "新工单";
  307. if (row.F_IsReturn == 1) {
  308. html = "新工单(回退)";
  309. }
  310. break;
  311. case "1":
  312. html = "待审核";
  313. break;
  314. case "2":
  315. html = '<span style="color:#FF0000;">待查收</span>';
  316. break;
  317. case "3":
  318. html = "退回审核中";
  319. break;
  320. case "4":
  321. html = "办理中";
  322. break;
  323. case "5":
  324. html = "延时审核";
  325. break;
  326. case "6":
  327. html = "待审核";
  328. break;
  329. case "7":
  330. html = "已回访";
  331. break;
  332. case "8":
  333. html = "重办中";
  334. break;
  335. case "9":
  336. html = "已结案";
  337. break;
  338. case "10":
  339. html = "待审核";
  340. break;
  341. case "11":
  342. html = "重办待交办";
  343. break;
  344. case "12":
  345. html = "待审核";
  346. break;
  347. case "13":
  348. html = "待督办";
  349. break;
  350. }
  351. return html;
  352. }
  353. //时限
  354. function OverTime(val, row) {
  355. if (val == 1) {
  356. return (
  357. '<div class="" style="cursor: pointer;">' +
  358. '<span class="Greens">' +
  359. row.GapTime +
  360. "</span>" +
  361. "</div>"
  362. );
  363. } else if (val == 2) {
  364. return (
  365. '<div class="" style="cursor: pointer;">' +
  366. '<span class="Yellows">' +
  367. row.GapTime +
  368. "</span>" +
  369. "</div>"
  370. );
  371. } else if (val == 3) {
  372. return (
  373. '<div class="" style="cursor: pointer;">' +
  374. '<span class="Reds">' +
  375. row.GapTime +
  376. "</span>" +
  377. "</div>"
  378. );
  379. }
  380. }
  381. //办理时限
  382. function BanTime(val) {
  383. if (val) {
  384. var time = val.substring(0, val.indexOf(" "));
  385. return (
  386. '<div class="" style="cursor: pointer;">' +
  387. "<span>" +
  388. time +
  389. "</span>" +
  390. "</div>"
  391. );
  392. }
  393. }
  394. //音频
  395. function setCode(val) {
  396. if (val) {
  397. return (
  398. '<div class="imgs" style="cursor: pointer;">' +
  399. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  400. val +
  401. '" />' +
  402. "</div>"
  403. );
  404. } else {
  405. return "";
  406. }
  407. }
  408. //编号
  409. function serialNumber(val, row, index) {
  410. return index + 1;
  411. }
  412. function GetCont(val) {
  413. if (val) {
  414. var str = "<div ";
  415. if (val.length > 10) {
  416. str = str + ' title="' + val + '" ';
  417. val = val.substr(0, 10) + "...";
  418. }
  419. return str + ">" + val + "</div>";
  420. } else {
  421. return "";
  422. }
  423. }
  424. //操作
  425. function Dispose(val, row) {
  426. var Rows = row.Buttons;
  427. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  428. for (var i = 0; i < Rows.length; i++) {
  429. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  430. if (html1) {
  431. html1 = html1.replace("data", val);
  432. html1 = html1.replace("isProtect", row.F_IsProtect);
  433. html1 = html1.replace("row", row.F_MainDeptId);
  434. }
  435. html += html1;
  436. }
  437. return html;
  438. }
  439. //催办
  440. function sendMsg(wid) {
  441. layer.confirm('确定催办吗', {
  442. btn: ['确定', '取消']
  443. }, function () {
  444. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  445. workorderid: wid,
  446. token: $.cookie("token")
  447. }, function (result) {
  448. result = JSON.parse(result);
  449. if (result.state.toLowerCase() == 'success') {
  450. layer.msg('催办成功')
  451. }
  452. })
  453. })
  454. }
  455. //查看详情
  456. function ckxq(str) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  460. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  461. title: "工单详情",
  462. area: ["100%", "100%"], //宽高
  463. });
  464. }
  465. //编辑
  466. function bj(str) {
  467. layer.open({
  468. type: 2,
  469. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  470. title: "审核工单",
  471. area: ["96%", "80%"], //宽高
  472. });
  473. }
  474. //删除
  475. function move(str) {
  476. layer.confirm(
  477. "确定删除工单?", {
  478. btn: ["是", "否"], //按钮
  479. },
  480. function () {
  481. $.post(
  482. huayi.config.callcenter_url +
  483. "WorkOrder/DelWorkOrder", {
  484. ids: str,
  485. token: $.cookie("token"),
  486. },
  487. function (result) {
  488. result = JSON.parse(result);
  489. if (result.state.toLowerCase() == "success") {
  490. layer.msg("删除成功");
  491. load();
  492. }
  493. }
  494. );
  495. }
  496. );
  497. }
  498. //提交
  499. function tj(str) {
  500. layer.confirm(
  501. "确定要提交工单么?", {
  502. btn: ["确定", "取消"], //按钮
  503. },
  504. function () {
  505. //请求后台数据
  506. /*发送请求*/
  507. $.post(
  508. huayi.config.callcenter_url +
  509. "WorkOrder/SubmitWorkOrder", {
  510. ids: str,
  511. token: $.cookie("token"),
  512. },
  513. function (result) {
  514. result = JSON.parse(result);
  515. if (result.state.toLowerCase() == "success") {
  516. layer.msg("提交成功");
  517. load();
  518. }
  519. }
  520. );
  521. }
  522. );
  523. }
  524. //交办
  525. function jb(str) {
  526. layer.open({
  527. type: 2,
  528. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  529. title: "工单交办",
  530. area: ["87%", "80%"], //宽高
  531. });
  532. }
  533. //领导批示
  534. function lader(str) {
  535. layer.open({
  536. type: 2,
  537. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  538. title: "领导批示",
  539. area: ["60%", "80%"], //宽高
  540. });
  541. }
  542. //市长批示
  543. function city(str) {
  544. layer.open({
  545. type: 2,
  546. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  547. title: "领导批示",
  548. area: ["60%", "80%"], //宽高
  549. });
  550. }
  551. //办理
  552. function bl(str, isProtect) {
  553. layer.open({
  554. type: 2,
  555. content: "../CommonHtml/banli.html?wid=" +
  556. str +
  557. "&isProtect=" +
  558. isProtect, //iframe的url,no代表不显示滚动条
  559. title: "办理工单",
  560. area: ["60%", "80%"], //宽高
  561. });
  562. }
  563. //派单
  564. function pd(str) {
  565. layer.open({
  566. type: 2,
  567. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  568. title: "派单",
  569. area: ["87%", "80%"], //宽高
  570. });
  571. }
  572. //督办
  573. function Supervision(str) {
  574. layer.open({
  575. type: 2,
  576. content: "../CommonHtml/Supervision_.html?wid=" +
  577. str +
  578. "&type=1", //iframe的url,no代表不显示滚动条
  579. title: "督办",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //督查
  584. function Supervision_(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/Supervision_.html?wid=" +
  588. str +
  589. "&type=2", //iframe的url,no代表不显示滚动条
  590. title: "监察",
  591. area: ["60%", "80%"], //宽高
  592. });
  593. }
  594. //强制结案
  595. function StrongLawsuit(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: "强制结案",
  600. area: ["60%", "80%"], //宽高
  601. });
  602. }
  603. //回退BackDtail
  604. function BackDtail(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. title: "工单回退",
  609. area: ["60%", "80%"], //宽高
  610. });
  611. }
  612. //查收
  613. function cs(str) {
  614. $.post(
  615. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  616. workorderid: str,
  617. token: $.cookie("token"),
  618. },
  619. function (result) {
  620. result = JSON.parse(result);
  621. if (result.state.toLowerCase() == "success") {
  622. layer.msg("查收成功");
  623. load();
  624. }
  625. }
  626. );
  627. layer.open({
  628. type: 2,
  629. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  630. title: "工单详情",
  631. area: ["100%", "100%"], //宽高
  632. });
  633. // layer.confirm(
  634. // "确定要查收?",
  635. // {
  636. // btn: ["是", "否"], //按钮
  637. // },
  638. // function () {}
  639. // );
  640. }
  641. //收回
  642. function sh(str) {
  643. layer.confirm(
  644. "确定要回收?", {
  645. btn: ["是", "否"], //按钮
  646. },
  647. function () {
  648. $.post(
  649. huayi.config.callcenter_url +
  650. "WorkOrder/TakeBackWorkOrder", {
  651. workorderid: str,
  652. token: $.cookie("token"),
  653. },
  654. function (result) {
  655. result = JSON.parse(result);
  656. if (result.state.toLowerCase() == "success") {
  657. layer.msg("回收");
  658. load();
  659. }
  660. }
  661. );
  662. }
  663. );
  664. }
  665. //撤回
  666. function withdraw(str) {
  667. layer.confirm(
  668. "确定要撤回吗?", {
  669. btn: ["是", "否"], //按钮
  670. },
  671. function () {
  672. $.post(
  673. huayi.config.callcenter_url +
  674. "WorkOrder/WithdrawWorkOrder", {
  675. workorderid: str,
  676. token: $.cookie("token"),
  677. },
  678. function (result) {
  679. result = JSON.parse(result);
  680. if (result.state.toLowerCase() == "success") {
  681. layer.msg("撤回成功");
  682. load();
  683. }
  684. }
  685. );
  686. }
  687. );
  688. }
  689. //退回申请
  690. function th(str) {
  691. layer.open({
  692. type: 2,
  693. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  694. title: "申请退回工单",
  695. area: ["60%", "80%"], //宽高
  696. });
  697. }
  698. //审核退回申请
  699. function shth(str) {
  700. layer.open({
  701. type: 2,
  702. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  703. title: "审核退回申请",
  704. area: ["60%", "80%"], //宽高
  705. });
  706. }
  707. //办理
  708. // function th(str) {
  709. // layer.open({
  710. // type: 2,
  711. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  712. // title: '办理工单',
  713. // area: ['35%', '30%'], //宽高
  714. // });
  715. // }
  716. //处理审核
  717. function auditdeal(str) {
  718. layer.open({
  719. type: 2,
  720. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  721. title: "处理审核",
  722. area: ["80%", "80%"], //宽高
  723. });
  724. }
  725. //转督办
  726. function zdb(str) {
  727. layer.confirm(
  728. "确定督办吗?", {
  729. btn: ["是", "否"], //按钮
  730. },
  731. function () {
  732. $.post(
  733. huayi.config.callcenter_url +
  734. "WorkOrder/RemindWorkOrder", {
  735. workorderid: str,
  736. type: 1,
  737. state: 0,
  738. token: $.cookie("token"),
  739. },
  740. function (result) {
  741. result = JSON.parse(result);
  742. if (result.state.toLowerCase() == "success") {
  743. layer.msg("操作成功");
  744. load();
  745. }
  746. }
  747. );
  748. }
  749. );
  750. }
  751. //申请延时
  752. function ys(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "申请延时",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. //审核申请延时
  761. function shys(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: "审核延时申请",
  766. area: ["60%", "80%"], //宽高
  767. });
  768. }
  769. //诉求回访
  770. function hf(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: "工单回访",
  775. area: ["60%", "80%"], //宽高
  776. });
  777. }
  778. //重办工单
  779. function cb(str) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. title: "重办工单",
  784. area: ["60%", "80%"], //宽高
  785. });
  786. }
  787. //结案
  788. function Lawsuit(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: "诉求单结案",
  793. area: ["60%", "80%"], //宽高
  794. });
  795. }
  796. $(".Appeal").click(function () {
  797. layer.open({
  798. type: 2,
  799. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  800. title: "新增诉求",
  801. area: ["85%", "80%"], //宽高
  802. });
  803. });
  804. //上传文件
  805. function upload() {
  806. if (document.getElementById("upFile").files.length > 0) {
  807. var formData = new FormData();
  808. formData.append(
  809. "upFile",
  810. document.getElementById("upFile").files[0]
  811. );
  812. formData.append("token", $.cookie("token"));
  813. $.ajax({
  814. url: huayi.config.callcenter_url +
  815. "/WorkOrder/UploadFile",
  816. type: "POST",
  817. data: formData,
  818. /**
  819. *必须false才会自动加上正确的Content-Type
  820. */
  821. contentType: false,
  822. /**
  823. * 必须false才会避开jQuery对 formdata 的默认处理
  824. * XMLHttpRequest会对 formdata 进行正确的处理
  825. */
  826. processData: false,
  827. success: function (result) {
  828. document.getElementById(
  829. "upFile"
  830. ).outerHTML = document.getElementById(
  831. "upFile"
  832. ).outerHTML;
  833. $("#upFile").change(function () {
  834. upload();
  835. });
  836. var r = $.parseJSON(result);
  837. if (r.state.toLowerCase() == "success") {
  838. $(".fjnr").text(r.data);
  839. $("#scfj").show();
  840. }
  841. },
  842. });
  843. } else {
  844. layer.confirm("请上传文件!", {
  845. btn: ["确定"],
  846. });
  847. }
  848. }
  849. //来源
  850. function LY(obj) {
  851. obj.empty();
  852. obj.append(
  853. '<option selected="selected" value="">请选择</option>'
  854. );
  855. $.getJSON(
  856. huayi.config.callcenter_url +
  857. "Dictionary/GetDicValueListById", {
  858. token: $.cookie("token"),
  859. id: 1,
  860. },
  861. function (data) {
  862. if (data.state.toLowerCase() == "success") {
  863. var content = data.data;
  864. $(content).each(function (i, n) {
  865. $(
  866. "<option value='" +
  867. n.F_ValueId +
  868. "'>" +
  869. n.F_Value +
  870. "</option>"
  871. ).appendTo(obj);
  872. });
  873. }
  874. }
  875. );
  876. }
  877. //类别
  878. function LB(obj) {
  879. obj.empty();
  880. obj.append(
  881. '<option selected="selected" value="">请选择</option>'
  882. );
  883. $.getJSON(
  884. huayi.config.callcenter_url +
  885. "Dictionary/GetDicValueListById", {
  886. token: $.cookie("token"),
  887. id: 2,
  888. },
  889. function (data) {
  890. if (data.state.toLowerCase() == "success") {
  891. var content = data.data;
  892. $(content).each(function (i, n) {
  893. $(
  894. "<option value='" +
  895. n.F_ValueId +
  896. "'>" +
  897. n.F_Value +
  898. "</option>"
  899. ).appendTo(obj);
  900. });
  901. }
  902. }
  903. );
  904. }
  905. // 主题
  906. function ZT(obj) {
  907. obj.empty();
  908. obj.append(
  909. '<option selected="selected" value="">请选择</option>'
  910. );
  911. $.getJSON(
  912. huayi.config.callcenter_url +
  913. "Dictionary/GetDicValueListById", {
  914. token: $.cookie("token"),
  915. id: 3,
  916. },
  917. function (data) {
  918. if (data.state.toLowerCase() == "success") {
  919. var content = data.data;
  920. $(content).each(function (i, n) {
  921. $(
  922. "<option value='" +
  923. n.F_ValueId +
  924. "'>" +
  925. n.F_Value +
  926. "</option>"
  927. ).appendTo(obj);
  928. });
  929. }
  930. }
  931. );
  932. }
  933. function tree() {
  934. $.get(
  935. huayi.config.callcenter_url + "Department/GetDeptList", {
  936. token: $.cookie("token"),
  937. // "pid": pid
  938. },
  939. function (result) {
  940. result = $.parseJSON(result);
  941. $.fn.zTree.init(
  942. $("#addTreeDemo"),
  943. setting1,
  944. result.data
  945. ); //实例化树形图
  946. }
  947. );
  948. }
  949. var setting1 = {
  950. data: {
  951. key: {
  952. name: "F_DeptName",
  953. },
  954. simpleData: {
  955. enable: true,
  956. idKey: "F_DeptId",
  957. pIdKey: "F_PartentId",
  958. rootPId: 0,
  959. },
  960. },
  961. callback: {
  962. onClick: zTreeOnClick,
  963. },
  964. };
  965. function zTreeOnClick(event, treeId, treeNode) {
  966. if (treeNode.level >= 1) {
  967. $(".inps").val(treeNode.F_DeptName);
  968. $("#PID").val(treeNode.F_DeptId);
  969. $("#Dpment").val(treeNode.F_DeptName);
  970. $(".Cleans").show();
  971. }
  972. }
  973. $(".exportFile").click(function () {
  974. var usercode_ = $("#ZX").val(); //坐席
  975. if (usercode_ != null) {
  976. $(usercode_).each(function (i, n) {
  977. var obj1 = "";
  978. obj1 = n + ",";
  979. usercodeID += obj1;
  980. });
  981. } else {
  982. usercodeID = "";
  983. }
  984. // 调度员
  985. var ddusercodeID = "";
  986. var ddusercode_ = $("#yardman").val(); //坐席
  987. if (ddusercode_ != null) {
  988. $(ddusercode_).each(function (i, n) {
  989. var obj2 = "";
  990. obj2 = n + ",";
  991. ddusercodeID += obj2;
  992. });
  993. } else {
  994. ddusercodeID = "";
  995. }
  996. // var isproresult = 2 // 已办未果
  997. var key = $("#key").val() //=关键字
  998. var tel = $("#tel").val() //=客户电话
  999. var name = $("#name").val() //=客户名称
  1000. var usercode = usercodeID //=坐席工号
  1001. var ddusercode = ddusercodeID
  1002. var source = $("#source").val() //=来源&
  1003. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1004. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1005. var deptid = $("#PID").val()
  1006. var type = $("#type").val() //=工单类型
  1007. var dealtype = $("#dealtype").val()
  1008. var sourcearea = $("#sourceAreas").val() //区域
  1009. var workid = $("#wids").val()
  1010. var state = "" //=工单状态
  1011. var tab = 14
  1012. var keyid = $("#keyid").val() //=关键词id
  1013. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1014. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1015. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1016. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1017. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1018. window.location.href = url;
  1019. })
  1020. </script>
  1021. </body>
  1022. </html>