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WorkDSZBMarketing.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <!-- <ul class="nav nav-tabs ul_tab" role="tablist">
  129. <li class="active">
  130. <a>未审核</a>
  131. </li>
  132. <li>
  133. <a>已审核</a>
  134. </li>
  135. </ul> -->
  136. <div style="width: 100%; padding: 10px">
  137. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  138. data-pagination="true">
  139. <thead>
  140. <tr>
  141. <th data-checkbox="true"></th>
  142. <th data-align="center" data-formatter="setCode">序号</th>
  143. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  144. 工单单号
  145. </th>
  146. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  147. 诉求标题
  148. </th>
  149. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  150. 来电内容
  151. </th>
  152. <th data-field="DeptName" data-align="center">
  153. 承办单位
  154. </th>
  155. <!-- <th data-field="OtherDeptName" data-align="center">
  156. 协办单位
  157. </th> -->
  158. <th data-field="UserName" data-align="center">
  159. 受理人
  160. </th>
  161. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  162. 办理状态
  163. </th>
  164. <!--<th
  165. data-field="FilePath"
  166. data-formatter="setCode"
  167. data-align="center"
  168. >
  169. 录音
  170. </th>-->
  171. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  172. 时限
  173. </th>
  174. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  175. 办理时限
  176. </th>
  177. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  178. 操作
  179. </th>
  180. </tr>
  181. </thead>
  182. <tbody class="list"></tbody>
  183. </table>
  184. </div>
  185. </div>
  186. </div>
  187. </div>
  188. <!--下载框-->
  189. <div class="t-shade lyxz">
  190. <div class="shade_k">
  191. <div class="shade_title">
  192. <span>录音播放与下载<srong class="cknum"></srong></span>
  193. <span class="setwin gbly"><a>x</a></span>
  194. </div>
  195. <div class="shade_content">
  196. <div class="Ly_box audiojs"></div>
  197. </div>
  198. </div>
  199. </div>
  200. <input type="hidden" id="PID" />
  201. <input type="hidden" id="Dpment" />
  202. </div>
  203. <script src="../js/layui/layui.js"></script>
  204. <script src="../js/bootstrap-select.js"></script>
  205. <script src="../css/laydate/laydate.js"></script>
  206. <script src="../My97DatePicker/WdatePicker.js"></script>
  207. <script src="../js/zTree/jquery.ztree.core.js"></script>
  208. <script src="../js/search/screen.js"></script>
  209. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  210. <script>
  211. var wid = helper.request.queryString("states");
  212. var roleCode = $.cookie("code");
  213. var IsExamine = ""; // 0待审转办未审核、1待审转办已审核
  214. if (wid) {
  215. $("#state").val(wid);
  216. }
  217. $(document).ready(function () {
  218. laydate.skin("blue");
  219. laydate({
  220. elem: "#starttime",
  221. event: "focus",
  222. });
  223. laydate({
  224. elem: "#endtime",
  225. event: "focus",
  226. });
  227. if (roleCode === "ZXLD") {
  228. IsExamine = 0;
  229. } else if (roleCode === "YSZY") {
  230. IsExamine = 1
  231. } else {
  232. IsExamine = ""
  233. }
  234. //tab页切换
  235. // $('.ul_tab li').click(function () {
  236. // $(this).addClass("active").siblings().removeClass("active");
  237. // var index = $(this).index();
  238. // if (index === 0) {
  239. // IsExamine = 0;
  240. // } else if (index === 1) {
  241. // IsExamine = 1;
  242. // }
  243. // load();
  244. // })
  245. load();
  246. });
  247. //关闭录音弹出
  248. $(".gbly").click(function () {
  249. $(".lyxz").removeClass("cx");
  250. $("audio")[0].pause();
  251. });
  252. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  253. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  254. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  255. });
  256. //获取查询信息
  257. function load() {
  258. //坐席
  259. var usercodeID = "";
  260. var usercode_ = $("#ZX").val(); //坐席
  261. if (usercode_ != null) {
  262. $(usercode_).each(function (i, n) {
  263. var obj1 = "";
  264. obj1 = n + ",";
  265. usercodeID += obj1;
  266. });
  267. } else {
  268. usercodeID = "";
  269. }
  270. // 调度员
  271. var ddusercodeID = "";
  272. var ddusercode_ = $("#yardman").val(); //坐席
  273. if (ddusercode_ != null) {
  274. $(ddusercode_).each(function (i, n) {
  275. var obj2 = "";
  276. obj2 = n + ",";
  277. ddusercodeID += obj2;
  278. });
  279. } else {
  280. ddusercodeID = "";
  281. }
  282. //先销毁表格
  283. $("#orderlist").bootstrapTable("destroy");
  284. //初始化表格,动态从服务器加载数据
  285. $("#orderlist").bootstrapTable({
  286. method: "get", //使用get请求到服务器获取数据
  287. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  288. contentType: "application/x-www-form-urlencoded",
  289. striped: true, //表格显示条纹
  290. pagination: true, //启动分页
  291. pageSize: 10, //每页显示的记录数
  292. pageNumber: 1, //当前第几页
  293. pageList: [10, 20, 50, 100], //记录数可选列表
  294. search: false, //是否启用查询
  295. showColumns: false, //显示下拉框勾选要显示的列
  296. showRefresh: false, //显示刷新按钮
  297. sidePagination: "server", //表示服务端请求
  298. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  299. //设置为limit可以获取limit, offset, search, sort, order
  300. queryParamsType: "undefined",
  301. queryParams: function queryParams(params) {
  302. //设置查询参数
  303. var param = {
  304. page: params.pageNumber,
  305. pagesize: params.pageSize,
  306. workid: $("#wids").val(),
  307. state: $("#state").val(), //=工单状态
  308. type: $("#type").val(), //=工单类型
  309. bigtype: $("#bigtype").val(), //=大类别
  310. smalltype: $("#smalltype").val(), //=小类别
  311. key: $("#key").val(), //=关键字
  312. tel: $("#tel").val(), //=客户电话
  313. name: $("#name").val(), //=客户名称
  314. // usercode: "",
  315. usercode: usercodeID, //=坐席工号
  316. ddusercode: ddusercodeID,
  317. keyid: $("#keyid").val(), //=关键词id
  318. source: $("#source").val(), //=来源&
  319. starttime: $("#starttime").val(), //=开始时间
  320. endtime: $("#endtime").val(), //=结束时间
  321. deptid: $("#PID").val(),
  322. type: $("#type").val(),
  323. tab: 0, //待处理
  324. sourcearea: $("#sourceAreas").val(), //区域
  325. jianhang: 3, // 多媒体
  326. IsExamine: IsExamine, // (0未审核、1已审核)
  327. token: $.cookie("token"),
  328. };
  329. return param;
  330. },
  331. onLoadSuccess: function (data) {
  332. //加载成功时执行
  333. // layer.msg("加载成功");
  334. //console.log(data);
  335. },
  336. onLoadError: function () {
  337. //加载失败时执行
  338. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  339. },
  340. });
  341. }
  342. //状态
  343. function States(val, row) {
  344. var html = "";
  345. switch (val + "") {
  346. case "0":
  347. html = "新工单";
  348. if (row.F_IsReturn == 1) {
  349. html = "新工单(回退)";
  350. }
  351. break;
  352. case "1":
  353. html = "待交办";
  354. break;
  355. case "2":
  356. html = '<span style="color:#FF0000;">待查收</span>';
  357. break;
  358. break;
  359. case "3":
  360. html = "退回审核中";
  361. break;
  362. case "4":
  363. html = "办理中";
  364. break;
  365. case "5":
  366. html = "延时审核";
  367. break;
  368. case "6":
  369. html = "已办理";
  370. break;
  371. case "7":
  372. html = "已回访";
  373. break;
  374. case "8":
  375. html = "重办中";
  376. break;
  377. case "9":
  378. html = "已结案";
  379. break;
  380. case "11":
  381. html = "重办待交办";
  382. break;
  383. }
  384. return html;
  385. }
  386. //时限
  387. function OverTime(val, row) {
  388. if (val == 1) {
  389. return (
  390. '<div class="" style="cursor: pointer;">' +
  391. '<span class="Greens">' +
  392. row.GapTime +
  393. "</span>" +
  394. "</div>"
  395. );
  396. } else if (val == 2) {
  397. return (
  398. '<div class="" style="cursor: pointer;">' +
  399. '<span class="Yellows">' +
  400. row.GapTime +
  401. "</span>" +
  402. "</div>"
  403. );
  404. } else if (val == 3) {
  405. return (
  406. '<div class="" style="cursor: pointer;">' +
  407. '<span class="Reds">' +
  408. row.GapTime +
  409. "</span>" +
  410. "</div>"
  411. );
  412. }
  413. }
  414. //办理时限
  415. function BanTime(val) {
  416. if (val) {
  417. var time = val.substring(0, val.indexOf(" "));
  418. return (
  419. '<div class="" style="cursor: pointer;">' +
  420. "<span>" +
  421. time +
  422. "</span>" +
  423. "</div>"
  424. );
  425. }
  426. }
  427. //音频
  428. function setCode(val) {
  429. if (val) {
  430. return (
  431. '<div class="imgs" style="cursor: pointer;">' +
  432. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  433. val +
  434. '" />' +
  435. "</div>"
  436. );
  437. } else {
  438. return "";
  439. }
  440. }
  441. // 序号
  442. function setCode(val, row, index) {
  443. return index + 1;
  444. }
  445. function GetCont(val) {
  446. if (val) {
  447. var str = "<div ";
  448. if (val.length > 10) {
  449. str = str + ' title="' + val + '" ';
  450. val = val.substr(0, 10) + "...";
  451. }
  452. return str + ">" + val + "</div>";
  453. } else {
  454. return "";
  455. }
  456. }
  457. //操作
  458. function Dispose(val, row) {
  459. var Rows = row.Buttons;
  460. // alert(row.F_WorkOrderId);
  461. var WorkOrderId = row.F_WorkOrderId;
  462. var html = '';
  463. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  464. for (var i = 0; i < Rows.length; i++) {
  465. if (Rows[i].key != 21) {
  466. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  467. if (html1) {
  468. html1 = html1.replace("data", val);
  469. }
  470. html += html1;
  471. }
  472. }
  473. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  474. return html;
  475. }
  476. //转派
  477. function redeploy(WorkOrderId) {
  478. layer.open({
  479. type: 2,
  480. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  481. title: "转派",
  482. area: ["85%", "80%"], //宽高
  483. });
  484. }
  485. //查看详情
  486. function ckxq(str) {
  487. layer.open({
  488. type: 2,
  489. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  490. title: "工单详情",
  491. area: ["100%", "100%"], //宽高
  492. });
  493. }
  494. //编辑
  495. function bj(str) {
  496. layer.open({
  497. type: 2,
  498. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb" + "&IsExamine=" +
  499. IsExamine, //iframe的url,no代表不显示滚动条
  500. title: "编辑工单",
  501. area: ["95%", "95%"], //宽高
  502. });
  503. }
  504. //删除
  505. function move(str) {
  506. layer.confirm(
  507. "确定删除工单?", {
  508. btn: ["是", "否"], //按钮
  509. },
  510. function () {
  511. $.post(
  512. huayi.config.callcenter_url +
  513. "WorkOrder/DelWorkOrder", {
  514. ids: str,
  515. token: $.cookie("token"),
  516. },
  517. function (result) {
  518. result = JSON.parse(result);
  519. if (result.state.toLowerCase() == "success") {
  520. layer.msg("删除成功");
  521. load();
  522. }
  523. }
  524. );
  525. }
  526. );
  527. }
  528. ////删除
  529. function withdraw(str) {
  530. layer.confirm(
  531. "确定撤回?", {
  532. btn: ["是", "否"], //按钮
  533. },
  534. function () {
  535. $.post(
  536. huayi.config.callcenter_url +
  537. "WorkOrder/WithdrawDWorkOrder", {
  538. workorderid: str,
  539. token: $.cookie("token"),
  540. },
  541. function (result) {
  542. result = JSON.parse(result);
  543. if (result.state.toLowerCase() == "success") {
  544. layer.msg("撤回成功");
  545. load();
  546. }
  547. }
  548. );
  549. }
  550. );
  551. }
  552. //提交
  553. function tj(str) {
  554. layer.confirm(
  555. "确定要提交工单么?", {
  556. btn: ["确定", "取消"], //按钮
  557. },
  558. function () {
  559. //请求后台数据
  560. /*发送请求*/
  561. $.post(
  562. huayi.config.callcenter_url +
  563. "WorkOrder/SubmitWorkOrder", {
  564. ids: str,
  565. token: $.cookie("token"),
  566. },
  567. function (result) {
  568. result = JSON.parse(result);
  569. if (result.state.toLowerCase() == "success") {
  570. layer.msg("提交成功");
  571. load();
  572. }
  573. }
  574. );
  575. }
  576. );
  577. }
  578. //交办
  579. function jb(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: "工单交办",
  584. area: ["87%", "80%"], //宽高
  585. });
  586. }
  587. //领导批示
  588. function lader(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  592. title: "领导批示",
  593. area: ["60%", "80%"], //宽高
  594. });
  595. }
  596. //市长批示
  597. function city(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  601. title: "领导批示",
  602. area: ["60%", "80%"], //宽高
  603. });
  604. }
  605. //办理
  606. function bl(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: "办理工单",
  611. area: ["60%", "80%"], //宽高
  612. });
  613. }
  614. //督办
  615. function Supervision(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/Supervision_.html?wid=" +
  619. str +
  620. "&type=1", //iframe的url,no代表不显示滚动条
  621. title: "督办",
  622. area: ["60%", "80%"], //宽高
  623. });
  624. }
  625. //督查
  626. function Supervision_(str) {
  627. layer.open({
  628. type: 2,
  629. content: "../CommonHtml/Supervision_.html?wid=" +
  630. str +
  631. "&type=2", //iframe的url,no代表不显示滚动条
  632. title: "监察",
  633. area: ["60%", "80%"], //宽高
  634. });
  635. }
  636. //强制结案
  637. function StrongLawsuit(str) {
  638. layer.open({
  639. type: 2,
  640. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  641. title: "强制结案",
  642. area: ["60%", "80%"], //宽高
  643. });
  644. }
  645. //回退BackDtail
  646. function BackDtail(str) {
  647. layer.open({
  648. type: 2,
  649. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  650. title: "工单回退",
  651. area: ["60%", "80%"], //宽高
  652. });
  653. }
  654. //查收
  655. function cs(str) {
  656. layer.confirm(
  657. "确定要查收?", {
  658. btn: ["是", "否"], //按钮
  659. },
  660. function () {
  661. $.post(
  662. huayi.config.callcenter_url +
  663. "WorkOrder/ReceiveWorkOrder", {
  664. workorderid: str,
  665. token: $.cookie("token"),
  666. },
  667. function (result) {
  668. result = JSON.parse(result);
  669. if (result.state.toLowerCase() == "success") {
  670. layer.msg("查收成功");
  671. load();
  672. }
  673. }
  674. );
  675. }
  676. );
  677. }
  678. //收回
  679. function sh(str) {
  680. layer.confirm(
  681. "确定要回收?", {
  682. btn: ["是", "否"], //按钮
  683. },
  684. function () {
  685. $.post(
  686. huayi.config.callcenter_url +
  687. "WorkOrder/TakeBackWorkOrder", {
  688. workorderid: str,
  689. token: $.cookie("token"),
  690. },
  691. function (result) {
  692. result = JSON.parse(result);
  693. if (result.state.toLowerCase() == "success") {
  694. layer.msg("回收");
  695. load();
  696. }
  697. }
  698. );
  699. }
  700. );
  701. }
  702. //强制回收
  703. function recycles() {
  704. layer.confirm("确定要强制退回吗?", {
  705. btn: ["是", "否"], //按钮
  706. });
  707. }
  708. //退回申请
  709. function th(str) {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. title: "申请退回工单",
  714. area: ["60%", "80%"], //宽高
  715. });
  716. }
  717. //审核退回申请
  718. function shth(str) {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. title: "审核退回申请",
  723. area: ["60%", "80%"], //宽高
  724. });
  725. }
  726. //办理
  727. // function th(str) {
  728. // layer.open({
  729. // type: 2,
  730. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. // title: '办理工单',
  732. // area: ['35%', '30%'], //宽高
  733. // });
  734. // }
  735. //申请延时
  736. function ys(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: "申请延时",
  741. area: ["60%", "80%"], //宽高
  742. });
  743. }
  744. //审核申请延时
  745. function shys(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: "审核延时申请",
  750. area: ["60%", "80%"], //宽高
  751. });
  752. }
  753. //诉求回访
  754. function hf(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: "工单回访",
  759. area: ["60%", "80%"], //宽高
  760. });
  761. }
  762. //重办工单
  763. function cb(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  767. title: "重办工单",
  768. area: ["95%", "95%"], //宽高
  769. });
  770. }
  771. //结案
  772. function Lawsuit(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: "诉求单结案",
  777. area: ["60%", "80%"], //宽高
  778. });
  779. }
  780. //转督办
  781. function zdb(str, row) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/superTrunl.html?wid=" + str,
  785. title: "督办工单",
  786. area: ["60%", "80%"], //宽高
  787. });
  788. }
  789. //驳回重办
  790. function bhcb(str) {
  791. //回退BackDtail
  792. layer.open({
  793. type: 2,
  794. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  795. title: "驳回重办",
  796. area: ["60%", "80%"], //宽高
  797. });
  798. }
  799. $(".Appeal").click(function () {
  800. layer.open({
  801. type: 2,
  802. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  803. title: "新增诉求",
  804. area: ["85%", "80%"], //宽高
  805. });
  806. });
  807. //上传文件
  808. function upload() {
  809. if (document.getElementById("upFile").files.length > 0) {
  810. var formData = new FormData();
  811. formData.append(
  812. "upFile",
  813. document.getElementById("upFile").files[0]
  814. );
  815. formData.append("token", $.cookie("token"));
  816. $.ajax({
  817. url: huayi.config.callcenter_url +
  818. "/WorkOrder/UploadFile",
  819. type: "POST",
  820. data: formData,
  821. /**
  822. *必须false才会自动加上正确的Content-Type
  823. */
  824. contentType: false,
  825. /**
  826. * 必须false才会避开jQuery对 formdata 的默认处理
  827. * XMLHttpRequest会对 formdata 进行正确的处理
  828. */
  829. processData: false,
  830. success: function (result) {
  831. document.getElementById(
  832. "upFile"
  833. ).outerHTML = document.getElementById(
  834. "upFile"
  835. ).outerHTML;
  836. $("#upFile").change(function () {
  837. upload();
  838. });
  839. var r = $.parseJSON(result);
  840. if (r.state.toLowerCase() == "success") {
  841. $(".fjnr").text(r.data);
  842. $("#scfj").show();
  843. }
  844. },
  845. });
  846. } else {
  847. layer.confirm("请上传文件!", {
  848. btn: ["确定"],
  849. });
  850. }
  851. }
  852. //来源
  853. function LY(obj) {
  854. obj.empty();
  855. obj.append(
  856. '<option selected="selected" value="">请选择</option>'
  857. );
  858. $.getJSON(
  859. huayi.config.callcenter_url +
  860. "Dictionary/GetDicValueListById", {
  861. token: $.cookie("token"),
  862. id: 1,
  863. },
  864. function (data) {
  865. if (data.state.toLowerCase() == "success") {
  866. var content = data.data;
  867. $(content).each(function (i, n) {
  868. $(
  869. "<option value='" +
  870. n.F_ValueId +
  871. "'>" +
  872. n.F_Value +
  873. "</option>"
  874. ).appendTo(obj);
  875. });
  876. }
  877. }
  878. );
  879. }
  880. //类别
  881. function LB(obj) {
  882. obj.empty();
  883. obj.append(
  884. '<option selected="selected" value="">请选择</option>'
  885. );
  886. $.getJSON(
  887. huayi.config.callcenter_url +
  888. "Dictionary/GetDicValueListById", {
  889. token: $.cookie("token"),
  890. id: 2,
  891. },
  892. function (data) {
  893. if (data.state.toLowerCase() == "success") {
  894. var content = data.data;
  895. $(content).each(function (i, n) {
  896. $(
  897. "<option value='" +
  898. n.F_ValueId +
  899. "'>" +
  900. n.F_Value +
  901. "</option>"
  902. ).appendTo(obj);
  903. });
  904. }
  905. }
  906. );
  907. }
  908. // 主题
  909. function ZT(obj) {
  910. obj.empty();
  911. obj.append(
  912. '<option selected="selected" value="">请选择</option>'
  913. );
  914. $.getJSON(
  915. huayi.config.callcenter_url +
  916. "Dictionary/GetDicValueListById", {
  917. token: $.cookie("token"),
  918. id: 3,
  919. },
  920. function (data) {
  921. if (data.state.toLowerCase() == "success") {
  922. var content = data.data;
  923. $(content).each(function (i, n) {
  924. $(
  925. "<option value='" +
  926. n.F_ValueId +
  927. "'>" +
  928. n.F_Value +
  929. "</option>"
  930. ).appendTo(obj);
  931. });
  932. }
  933. }
  934. );
  935. }
  936. function tree() {
  937. $.get(
  938. huayi.config.callcenter_url + "Department/GetDeptList", {
  939. token: $.cookie("token"),
  940. // "pid": pid
  941. },
  942. function (result) {
  943. result = $.parseJSON(result);
  944. $.fn.zTree.init(
  945. $("#addTreeDemo"),
  946. setting1,
  947. result.data
  948. ); //实例化树形图
  949. }
  950. );
  951. }
  952. var setting1 = {
  953. data: {
  954. key: {
  955. name: "F_DeptName",
  956. },
  957. simpleData: {
  958. enable: true,
  959. idKey: "F_DeptId",
  960. pIdKey: "F_PartentId",
  961. rootPId: 0,
  962. },
  963. },
  964. callback: {
  965. onClick: zTreeOnClick,
  966. },
  967. };
  968. function zTreeOnClick(event, treeId, treeNode) {
  969. if (treeNode.level >= 1) {
  970. $(".inps").val(treeNode.F_DeptName);
  971. $("#PID").val(treeNode.F_DeptId);
  972. $("#Dpment").val(treeNode.F_DeptName);
  973. $(".Cleans").show();
  974. }
  975. }
  976. $(".exportFile").click(function () {
  977. var usercode_ = $("#ZX").val(); //坐席
  978. if (usercode_ != null) {
  979. $(usercode_).each(function (i, n) {
  980. var obj1 = "";
  981. obj1 = n + ",";
  982. usercodeID += obj1;
  983. });
  984. } else {
  985. usercodeID = "";
  986. }
  987. // 调度员
  988. var ddusercodeID = "";
  989. var ddusercode_ = $("#yardman").val(); //坐席
  990. if (ddusercode_ != null) {
  991. $(ddusercode_).each(function (i, n) {
  992. var obj2 = "";
  993. obj2 = n + ",";
  994. ddusercodeID += obj2;
  995. });
  996. } else {
  997. ddusercodeID = "";
  998. }
  999. var workid = $("#wids").val()
  1000. var key = $("#key").val() //=关键字
  1001. var tel = $("#tel").val() //=客户电话
  1002. var name = $("#name").val() //=客户名称
  1003. var usercode = usercodeID //=坐席工号
  1004. var ddusercode = ddusercodeID
  1005. var source = $("#source").val() //=来源&
  1006. var starttime = $("#starttime").val() //=开始时间
  1007. var endtime = $("#endtime").val() //=结束时间
  1008. var deptid = $("#PID").val()
  1009. var type = $("#type").val() //=工单类型
  1010. var bigtype = $("#bigtype").val()
  1011. var smalltype = $("#smalltype").val() //=小类别
  1012. var sourcearea = $("#sourceAreas").val() //区域
  1013. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1014. var tab = 0;
  1015. var keyid = $("#keyid").val() //=关键词id
  1016. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1017. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1018. "&tel=" +
  1019. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1020. source +
  1021. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1022. sourcearea +
  1023. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1024. "&isdc=1";
  1025. window.location.href = url;
  1026. })
  1027. </script>
  1028. </body>
  1029. </html>