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ReturnReviewedTransferred.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>退回待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1{
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor{
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li{
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover{
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">退回待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  272. </td>
  273. <th>区域:</th>
  274. <td>
  275. <select name="" id="sourceAreas" class="select"></select>
  276. </td>
  277. </tr>
  278. <tr>
  279. <!-- <th>工单状态:</th>
  280. <td>
  281. <select name="" id="state" class="select">
  282. <option value="">请选择</option>
  283. <option value="10">待审核</option>
  284. </select>
  285. </td> -->
  286. <th>工单来源:</th>
  287. <td>
  288. <select class="select_" id="source"></select>
  289. </td>
  290. <!-- <th>主题词:</th>
  291. <td>
  292. <select id="keyid" name="" class="select"></select>
  293. </td> -->
  294. <th>来电号码:</th>
  295. <td>
  296. <input type="text" id="tel" class="Min-width" />
  297. </td>
  298. </tr>
  299. <tr>
  300. <th>来电人:</th>
  301. <td>
  302. <input type="text" id="name" class="Min-width" />
  303. </td>
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. <th></th>
  309. </tr>
  310. <tr>
  311. <th>坐席:</th>
  312. <td>
  313. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  314. <option value="">请选择坐席</option>
  315. </select>
  316. </td>
  317. <th>审核员:</th>
  318. <td>
  319. <select id="yardman" name="select" class="selectpicker show-tick form-control" multiple data-live-search="true">
  320. <option value="">请选择调度员</option>
  321. </select>
  322. </td>
  323. <th>承办单位:</th>
  324. <td style="position: relative;">
  325. <div class="inpBox">
  326. <input type="text" class="inps" onkeyup="darptSearch()"/>
  327. <i class="Cleans fa fa-close"></i>
  328. <i class="xl xl_one"></i>
  329. <div class="addTree xlAdd">
  330. <ul id="addTreeDemo" class="ztree"></ul>
  331. </div>
  332. </div>
  333. <div class="selDpart1">
  334. <ul id="sponsor">
  335. </ul>
  336. </div>
  337. </td>
  338. <td style="text-align: center;">
  339. <botton class="btns Seach">搜索</botton>
  340. <botton class="btns exportFile">导出</botton>
  341. </td>
  342. </tr>
  343. </table>
  344. <a href="" class="btn-success"></a>
  345. <a href="" class="btn-warning"></a>
  346. </div>
  347. </div>
  348. <div>
  349. <div style="width: 100%;padding: 10px;">
  350. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  351. <thead>
  352. <tr>
  353. <th data-checkbox="true"></th>
  354. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  355. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  356. <th data-field="DeptName" data-align="center">承办单位</th>
  357. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  358. <th data-field="UserName" data-align="center">受理人</th>
  359. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  360. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  361. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  362. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  363. <th data-field="Backreason" data-align="center">退回原因</th>
  364. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  365. </tr>
  366. </thead>
  367. <tbody class="list"></tbody>
  368. </table>
  369. </div>
  370. </div>
  371. </div>
  372. </div>
  373. <!--下载框-->
  374. <div class="t-shade lyxz">
  375. <div class="shade_k">
  376. <div class="shade_title">
  377. <span>录音播放与下载<srong class="cknum"></srong></span>
  378. <span class="setwin gbly"><a>x</a></span>
  379. </div>
  380. <div class="shade_content">
  381. <div class="Ly_box audiojs">
  382. </div>
  383. </div>
  384. </div>
  385. </div>
  386. <input type="hidden" id="PID" />
  387. <input type="hidden" id="Dpment" />
  388. </div>
  389. <script src="../js/bootstrap-select.js"></script>
  390. <script src="../css/laydate/laydate.js"></script>
  391. <script src="../My97DatePicker/WdatePicker.js"></script>
  392. <script src="../js/zTree/jquery.ztree.core.js"></script>
  393. <script src="../js/search/screen.js"></script>
  394. <script>
  395. var wid = helper.request.queryString("states");
  396. if (wid) {
  397. $("#state").val(wid);
  398. }
  399. $(document).ready(function () {
  400. load();
  401. laydate.skin('blue');
  402. laydate({
  403. elem: '#starttime',
  404. event: 'focus'
  405. });
  406. laydate({
  407. elem: '#endtime',
  408. event: 'focus'
  409. });
  410. });
  411. //关闭录音弹出
  412. $(".gbly").click(function () {
  413. $(".lyxz").removeClass("cx");
  414. $('audio')[0].pause();
  415. });
  416. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  417. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  418. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  419. });
  420. //获取查询信息
  421. function load() {
  422. //坐席
  423. var usercodeID="";
  424. var usercode_=$("#ZX").val(); //坐席
  425. if (usercode_!=null) {
  426. $(usercode_).each(function (i, n) {
  427. var obj1='';
  428. obj1= n+",";
  429. usercodeID +=obj1;
  430. })
  431. }else{
  432. usercodeID=""
  433. }
  434. // 调度员
  435. var ddusercodeID="";
  436. var ddusercode_=$("#yardman").val(); //坐席
  437. if (ddusercode_!=null) {
  438. $(ddusercode_).each(function (i, n) {
  439. var obj2='';
  440. obj2= n+",";
  441. ddusercodeID +=obj2;
  442. })
  443. }else{
  444. ddusercodeID=""
  445. }
  446. //先销毁表格
  447. $('#orderlist').bootstrapTable('destroy');
  448. //初始化表格,动态从服务器加载数据
  449. $("#orderlist").bootstrapTable({
  450. method: "get", //使用get请求到服务器获取数据
  451. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  452. contentType: "application/x-www-form-urlencoded",
  453. striped: true, //表格显示条纹
  454. pagination: true, //启动分页
  455. pageSize: 10, //每页显示的记录数
  456. pageNumber: 1, //当前第几页
  457. pageList: [10, 20, 50, 100], //记录数可选列表
  458. search: false, //是否启用查询
  459. showColumns: false, //显示下拉框勾选要显示的列
  460. showRefresh: false, //显示刷新按钮
  461. sidePagination: "server", //表示服务端请求
  462. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  463. //设置为limit可以获取limit, offset, search, sort, order
  464. queryParamsType: "undefined",
  465. queryParams: function queryParams(params) { //设置查询参数
  466. var param = {
  467. page: params.pageNumber,
  468. pagesize: params.pageSize,
  469. workid: $("#wids").val(),
  470. state: 10, //=工单状态
  471. type: $("#type").val(), //=工单类型
  472. bigtype: $("#bigtype").val(), //=大类别
  473. smalltype: $("#smalltype").val(), //=小类别
  474. key: $("#key").val(), //=关键字
  475. tel: $("#tel").val(), //=客户电话
  476. name: $("#name").val(), //=客户名称
  477. usercode: usercodeID, //=坐席工号
  478. ddusercode: ddusercodeID,
  479. keyid: $("#keyid").val(), //=关键词id
  480. source: $("#source").val(), //=来源&
  481. starttime: $("#starttime").val(), //=开始时间
  482. endtime: $("#endtime").val(), //=结束时间
  483. deptid: $("#PID").val(),
  484. type: $("#type").val(),
  485. tab: 10, // 退回待审转办
  486. sourcearea: $('#sourceAreas').val(),//区域
  487. token: $.cookie("token")
  488. };
  489. return param;
  490. },
  491. onLoadSuccess: function (data) { //加载成功时执行
  492. // layer.msg("加载成功");
  493. //console.log(data);
  494. },
  495. onLoadError: function () { //加载失败时执行
  496. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  497. }
  498. });
  499. }
  500. //状态
  501. function States(val, row) {
  502. var html = '';
  503. switch (val + '') {
  504. case '0':
  505. html = '新工单';
  506. if (row.F_IsReturn == 1) {
  507. html = '新工单(回退)';
  508. }
  509. break;
  510. case '1':
  511. html = '待交办';
  512. break;
  513. case '2':
  514. html = '待查收';
  515. break;
  516. case '3':
  517. html = '退回审核中';
  518. break;
  519. case '4':
  520. html = '办理中';
  521. break;
  522. case '5':
  523. html = '延时审核';
  524. break;
  525. case '6':
  526. html = '已办理';
  527. break;
  528. case '7':
  529. html = '已回访';
  530. break;
  531. case '8':
  532. html = '重办中';
  533. break;
  534. case '9':
  535. html = '已结案';
  536. break;
  537. case '10':
  538. html = '待审核';
  539. break;
  540. }
  541. return html;
  542. }
  543. //时限
  544. function OverTime(val, row) {
  545. if (val == 1) {
  546. return '<div class="" style="cursor: pointer;">' +
  547. '<span class="Greens">' + row.GapTime + '</span>' +
  548. '</div>';
  549. } else if (val == 2) {
  550. return '<div class="" style="cursor: pointer;">' +
  551. '<span class="Yellows">' + row.GapTime + '</span>' +
  552. '</div>';
  553. } else if (val == 3) {
  554. return '<div class="" style="cursor: pointer;">' +
  555. '<span class="Reds">' + row.GapTime + '</span>' +
  556. '</div>';
  557. }
  558. }
  559. //办理时限
  560. function BanTime(val) {
  561. if (val) {
  562. var time = val.substring(0, val.indexOf(' '));
  563. return '<div class="" style="cursor: pointer;">' +
  564. '<span>' + time + '</span>' +
  565. '</div>';
  566. }
  567. }
  568. //音频
  569. function setCode(val) {
  570. if (val) {
  571. return '<div class="imgs" style="cursor: pointer;">' +
  572. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  573. '</div>';
  574. } else {
  575. return '';
  576. }
  577. }
  578. function GetCont(val) {
  579. if (val) {
  580. var str = '<div '
  581. if (val.length > 10) {
  582. str = str + ' title="' + val + '" ';
  583. val = val.substr(0, 10) + "...";
  584. }
  585. return str + '>' + val + '</div>';
  586. } else {
  587. return '';
  588. }
  589. }
  590. //操作
  591. function Dispose(val, row) {
  592. var Rows = row.Buttons;
  593. // alert(row.F_WorkOrderId);
  594. var WorkOrderId = row.F_WorkOrderId;
  595. var html = '';
  596. if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  597. for (var i = 0; i < Rows.length; i++) {
  598. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  599. if (html1) {
  600. html1 = html1.replace("data", val);
  601. }
  602. html += html1;
  603. }
  604. return html;
  605. }
  606. //转派
  607. function redeploy(WorkOrderId) {
  608. layer.open({
  609. type: 2,
  610. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  611. title: '转派',
  612. area: ['85%', '80%'], //宽高
  613. });
  614. }
  615. //查看详情
  616. function ckxq(str) {
  617. layer.open({
  618. type: 2,
  619. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  620. title: '工单详情',
  621. area: ['100%', '100%'], //宽高
  622. });
  623. }
  624. //编辑
  625. function bj(str) {
  626. layer.open({
  627. type: 2,
  628. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  629. title: '编辑工单',
  630. area: ['96%', '85%'], //宽高
  631. });
  632. }
  633. //删除
  634. function move(str) {
  635. layer.confirm('确定删除工单?', {
  636. btn: ['是', '否'] //按钮
  637. }, function () {
  638. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  639. ids: str,
  640. token: $.cookie("token")
  641. }, function (result) {
  642. result = JSON.parse(result);
  643. if (result.state.toLowerCase() == "success") {
  644. layer.msg("删除成功");
  645. load();
  646. }
  647. })
  648. });
  649. }
  650. //提交
  651. function tj(str) {
  652. layer.confirm('确定要提交工单么?', {
  653. btn: ['确定', '取消'] //按钮
  654. }, function () {
  655. //请求后台数据
  656. /*发送请求*/
  657. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  658. ids: str,
  659. token: $.cookie("token")
  660. }, function (result) {
  661. result = JSON.parse(result);
  662. if (result.state.toLowerCase() == "success") {
  663. layer.msg("提交成功");
  664. load();
  665. }
  666. })
  667. });
  668. }
  669. //交办
  670. function jb(str) {
  671. layer.open({
  672. type: 2,
  673. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  674. title: '工单交办',
  675. area: ['87%', '80%'], //宽高
  676. });
  677. }
  678. //领导批示
  679. function lader(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  683. title: '领导批示',
  684. area: ['60%', '80%'], //宽高
  685. });
  686. }
  687. //市长批示
  688. function city(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: '领导批示',
  693. area: ['60%', '80%'], //宽高
  694. });
  695. }
  696. //办理
  697. function bl(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. title: '办理工单',
  702. area: ['60%', '80%'], //宽高
  703. });
  704. }
  705. //督办
  706. function Supervision(str) {
  707. layer.open({
  708. type: 2,
  709. state:1,
  710. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1'+ '&state=1', //iframe的url,no代表不显示滚动条
  711. title: '督办',
  712. area: ['60%', '80%'], //宽高
  713. });
  714. }
  715. //不督办
  716. function ndb(str) {
  717. layer.open({
  718. type: 2,
  719. state:2,
  720. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1'+ '&state=2', //iframe的url,no代表不显示滚动条
  721. title: '不督办',
  722. area: ['60%', '80%'], //宽高
  723. });
  724. }
  725. //督查
  726. function Supervision_(str) {
  727. layer.open({
  728. type: 2,
  729. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  730. title: '监察',
  731. area: ['60%', '80%'], //宽高
  732. });
  733. }
  734. //强制结案
  735. function StrongLawsuit(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  739. title: '强制结案',
  740. area: ['60%', '80%'], //宽高
  741. });
  742. }
  743. //回退BackDtail
  744. function BackDtail(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: '工单回退',
  749. area: ['60%', '80%'], //宽高
  750. });
  751. }
  752. //查收
  753. function cs(str) {
  754. layer.confirm('确定要查收?', {
  755. btn: ['是', '否'] //按钮
  756. }, function () {
  757. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  758. workorderid: str,
  759. token: $.cookie("token")
  760. }, function (result) {
  761. result = JSON.parse(result);
  762. if (result.state.toLowerCase() == "success") {
  763. layer.msg("查收成功");
  764. load();
  765. }
  766. })
  767. });
  768. }
  769. //收回
  770. function sh(str) {
  771. layer.confirm('确定要回收?', {
  772. btn: ['是', '否'] //按钮
  773. }, function () {
  774. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  775. workorderid: str,
  776. token: $.cookie("token")
  777. }, function (result) {
  778. result = JSON.parse(result);
  779. if (result.state.toLowerCase() == "success") {
  780. layer.msg("回收");
  781. load();
  782. }
  783. })
  784. });
  785. }
  786. //强制回收
  787. function recycles() {
  788. layer.confirm('确定要强制退回吗?', {
  789. btn: ['是', '否'] //按钮
  790. });
  791. }
  792. //退回申请
  793. function th(str) {
  794. layer.open({
  795. type: 2,
  796. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  797. title: '申请退回工单',
  798. area: ['60%', '80%'], //宽高
  799. });
  800. }
  801. //审核退回申请
  802. function shth(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  806. title: '审核退回申请',
  807. area: ['60%', '80%'], //宽高
  808. });
  809. }
  810. //办理
  811. // function th(str) {
  812. // layer.open({
  813. // type: 2,
  814. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  815. // title: '办理工单',
  816. // area: ['35%', '30%'], //宽高
  817. // });
  818. // }
  819. //申请延时
  820. function ys(str) {
  821. layer.open({
  822. type: 2,
  823. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  824. title: '申请延时',
  825. area: ['60%', '80%'], //宽高
  826. });
  827. }
  828. //审核申请延时
  829. function shys(str) {
  830. layer.open({
  831. type: 2,
  832. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  833. title: '审核延时申请',
  834. area: ['60%', '80%'], //宽高
  835. });
  836. }
  837. //诉求回访
  838. function hf(str) {
  839. layer.open({
  840. type: 2,
  841. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  842. title: '工单回访',
  843. area: ['60%', '80%'], //宽高
  844. });
  845. }
  846. //重办工单
  847. function cb(str) {
  848. layer.open({
  849. type: 2,
  850. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  851. title: '重办工单',
  852. area: ['60%', '80%'], //宽高
  853. });
  854. }
  855. //审核
  856. function audit(str) {
  857. layer.open({
  858. type: 2,
  859. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  860. title: '审核',
  861. area: ['60%', '80%'], //宽高
  862. });
  863. }
  864. //结案
  865. function Lawsuit(str) {
  866. layer.open({
  867. type: 2,
  868. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  869. title: '诉求单结案',
  870. area: ['60%', '80%'], //宽高
  871. });
  872. }
  873. $('.Appeal').click(function () {
  874. layer.open({
  875. type: 2,
  876. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  877. title: '新增诉求',
  878. area: ['85%', '80%'], //宽高
  879. });
  880. })
  881. //上传文件
  882. function upload() {
  883. if (document.getElementById("upFile").files.length > 0) {
  884. var formData = new FormData();
  885. formData.append("upFile", document.getElementById("upFile").files[0]);
  886. formData.append("token", $.cookie("token"));
  887. $.ajax({
  888. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  889. type: "POST",
  890. data: formData,
  891. /**
  892. *必须false才会自动加上正确的Content-Type
  893. */
  894. contentType: false,
  895. /**
  896. * 必须false才会避开jQuery对 formdata 的默认处理
  897. * XMLHttpRequest会对 formdata 进行正确的处理
  898. */
  899. processData: false,
  900. success: function (result) {
  901. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  902. $("#upFile").change(function () {
  903. upload();
  904. });
  905. var r = $.parseJSON(result);
  906. if (r.state.toLowerCase() == "success") {
  907. $(".fjnr").text(r.data);
  908. $("#scfj").show();
  909. }
  910. }
  911. });
  912. } else {
  913. layer.confirm('请上传文件!', {
  914. btn: ['确定']
  915. });
  916. }
  917. }
  918. //来源
  919. function LY(obj) {
  920. obj.empty();
  921. obj.append('<option selected="selected" value="">请选择</option>');
  922. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  923. "token": $.cookie("token"),
  924. id: 1
  925. }, function (data) {
  926. if (data.state.toLowerCase() == "success") {
  927. var content = data.data;
  928. $(content).each(function (i, n) {
  929. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  930. })
  931. }
  932. })
  933. }
  934. //类别
  935. function LB(obj) {
  936. obj.empty();
  937. obj.append('<option selected="selected" value="">请选择</option>');
  938. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  939. "token": $.cookie("token"),
  940. id: 2
  941. }, function (data) {
  942. if (data.state.toLowerCase() == "success") {
  943. var content = data.data;
  944. $(content).each(function (i, n) {
  945. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  946. })
  947. }
  948. })
  949. }
  950. // 主题
  951. function ZT(obj) {
  952. obj.empty();
  953. obj.append('<option selected="selected" value="">请选择</option>');
  954. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  955. "token": $.cookie("token"),
  956. id: 3
  957. }, function (data) {
  958. if (data.state.toLowerCase() == "success") {
  959. var content = data.data;
  960. $(content).each(function (i, n) {
  961. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  962. })
  963. }
  964. })
  965. }
  966. function tree() {
  967. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  968. "token": $.cookie("token"),
  969. // "pid": pid
  970. }, function (result) {
  971. result = $.parseJSON(result);
  972. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  973. });
  974. }
  975. var setting1 = {
  976. data: {
  977. key: {
  978. name: "F_DeptName"
  979. },
  980. simpleData: {
  981. enable: true,
  982. idKey: "F_DeptId",
  983. pIdKey: "F_PartentId",
  984. rootPId: 0
  985. }
  986. },
  987. callback: {
  988. onClick: zTreeOnClick
  989. }
  990. };
  991. function zTreeOnClick(event, treeId, treeNode) {
  992. if (treeNode.level >= 1) {
  993. $('.inps').val(treeNode.F_DeptName);
  994. $("#PID").val(treeNode.F_DeptId);
  995. $("#Dpment").val(treeNode.F_DeptName);
  996. $(".Cleans").show();
  997. }
  998. };
  999. $(".exportFile").click(function () {
  1000. var usercode_ = $("#ZX").val(); //坐席
  1001. if (usercode_ != null) {
  1002. $(usercode_).each(function (i, n) {
  1003. var obj1 = "";
  1004. obj1 = n + ",";
  1005. usercodeID += obj1;
  1006. });
  1007. } else {
  1008. usercodeID = "";
  1009. }
  1010. // 调度员
  1011. var ddusercodeID = "";
  1012. var ddusercode_ = $("#yardman").val(); //坐席
  1013. if (ddusercode_ != null) {
  1014. $(ddusercode_).each(function (i, n) {
  1015. var obj2 = "";
  1016. obj2 = n + ",";
  1017. ddusercodeID += obj2;
  1018. });
  1019. } else {
  1020. ddusercodeID = "";
  1021. }
  1022. var workid = $("#wids").val()
  1023. var key = $("#key").val() //=关键字
  1024. var tel = $("#tel").val() //=客户电话
  1025. var name = $("#name").val() //=客户名称
  1026. var usercode = usercodeID //=坐席工号
  1027. var ddusercode = ddusercodeID
  1028. var source = $("#source").val() //=来源&
  1029. var starttime = $("#starttime").val() //=开始时间
  1030. var endtime = $("#endtime").val() //=结束时间
  1031. var deptid = $("#PID").val()
  1032. var type = $("#type").val() //=工单类型
  1033. var bigtype = $("#bigtype").val()
  1034. var smalltype = $("#smalltype").val() //=小类别
  1035. var sourcearea = $("#sourceAreas").val() //区域
  1036. var state = $("#state").val() //=工单状态
  1037. var tab = 10; // 退回待审转办
  1038. var keyid = $("#keyid").val() //=关键词id
  1039. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1040. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1041. "&tel=" +
  1042. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1043. source +
  1044. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1045. sourcearea +
  1046. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1047. window.location.href = url;
  1048. })
  1049. </script>
  1050. </body>
  1051. </html>