Keine Beschreibung

LeaderYZB.html 40KB

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950515253545556575859606162636465666768697071727374757677787980818283848586878889909192939495969798991001011021031041051061071081091101111121131141151161171181191201211221231241251261271281291301311321331341351361371381391401411421431441451461471481491501511521531541551561571581591601611621631641651661671681691701711721731741751761771781791801811821831841851861871881891901911921931941951961971981992002012022032042052062072082092102112122132142152162172182192202212222232242252262272282292302312322332342352362372382392402412422432442452462472482492502512522532542552562572582592602612622632642652662672682692702712722732742752762772782792802812822832842852862872882892902912922932942952962972982993003013023033043053063073083093103113123133143153163173183193203213223233243253263273283293303313323333343353363373383393403413423433443453463473483493503513523533543553563573583593603613623633643653663673683693703713723733743753763773783793803813823833843853863873883893903913923933943953963973983994004014024034044054064074084094104114124134144154164174184194204214224234244254264274284294304314324334344354364374384394404414424434444454464474484494504514524534544554564574584594604614624634644654664674684694704714724734744754764774784794804814824834844854864874884894904914924934944954964974984995005015025035045055065075085095105115125135145155165175185195205215225235245255265275285295305315325335345355365375385395405415425435445455465475485495505515525535545555565575585595605615625635645655665675685695705715725735745755765775785795805815825835845855865875885895905915925935945955965975985996006016026036046056066076086096106116126136146156166176186196206216226236246256266276286296306316326336346356366376386396406416426436446456466476486496506516526536546556566576586596606616626636646656666676686696706716726736746756766776786796806816826836846856866876886896906916926936946956966976986997007017027037047057067077087097107117127137147157167177187197207217227237247257267277287297307317327337347357367377387397407417427437447457467477487497507517527537547557567577587597607617627637647657667677687697707717727737747757767777787797807817827837847857867877887897907917927937947957967977987998008018028038048058068078088098108118128138148158168178188198208218228238248258268278288298308318328338348358368378388398408418428438448458468478488498508518528538548558568578588598608618628638648658668678688698708718728738748758768778788798808818828838848858868878888898908918928938948958968978988999009019029039049059069079089099109119129139149159169179189199209219229239249259269279289299309319329339349359369379389399409419429439449459469479489499509519529539549559569579589599609619629639649659669679689699709719729739749759769779789799809819829839849859869879889899909919929939949959969979989991000100110021003100410051006100710081009101010111012101310141015101610171018101910201021102210231024102510261027102810291030103110321033103410351036103710381039104010411042104310441045104610471048104910501051105210531054105510561057105810591060106110621063106410651066106710681069107010711072107310741075107610771078107910801081108210831084108510861087108810891090109110921093109410951096109710981099110011011102110311041105110611071108
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已退回重办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已退回重办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select">
  278. </select>
  279. </td>
  280. </tr>
  281. <tr>
  282. <!-- <th>工单状态:</th>
  283. <td>
  284. <select name="" id="state" class="select">
  285. <option selected="selected" value="">请选择</option>
  286. <option value="0">新工单</option>
  287. <option value="1">待交办</option>
  288. <option value="2">待查收</option>
  289. <option value="3">退回审核中</option>
  290. <option value="4">办理中</option>
  291. <option value="5">延时审核中</option>
  292. <option value="6">已办理</option>
  293. <option value="7">已回访</option>
  294. <option value="8">重办中</option>
  295. <option value="9">已结案</option>
  296. </select>
  297. </td> -->
  298. <th>工单来源:</th>
  299. <td>
  300. <select class="select_" id="source">
  301. </select>
  302. </td>
  303. <!-- <th>主题词:</th>
  304. <td>
  305. <select id="keyid" name="" class="select"></select>
  306. </td> -->
  307. <th>类型:</th>
  308. <td>
  309. <select class="select_" id="type">
  310. </select>
  311. </td>
  312. </tr>
  313. <tr>
  314. <th>来电号码:</th>
  315. <td>
  316. <input type="text" id="tel" class="Min-width" />
  317. </td>
  318. <th>来电人:</th>
  319. <td>
  320. <input type="text" id="name" class="Min-width" />
  321. </td>
  322. </tr>
  323. <tr>
  324. <th>坐席:</th>
  325. <td>
  326. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  327. data-live-search="true">
  328. <option value="">请选择坐席</option>
  329. </select>
  330. </td>
  331. <th>审核员:</th>
  332. <td>
  333. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  334. multiple data-live-search="true">
  335. <option value="">请选择调度员</option>
  336. </select>
  337. </td>
  338. <th>承办单位:</th>
  339. <td style="position: relative;">
  340. <div class="inpBox">
  341. <input type="text" class="inps" onkeyup="darptSearch()" />
  342. <i class="Cleans fa fa-close"></i>
  343. <i class="xl xl_one"></i>
  344. <div class="addTree xlAdd">
  345. <ul id="addTreeDemo" class="ztree"></ul>
  346. </div>
  347. </div>
  348. <div class="selDpart1">
  349. <ul id="sponsor">
  350. </ul>
  351. </div>
  352. </td>
  353. <th></th>
  354. <td style="text-align: center;">
  355. <botton class="btns Seach">搜索</botton>
  356. <botton class="btns exportFile">导出</botton>
  357. </td>
  358. </tr>
  359. </table>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%;padding: 10px;">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <!-- <th data-checkbox="true"></th> -->
  369. <th data-formatter="serialNumber" data-align="center">
  370. 序号
  371. </th>
  372. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  373. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  374. <th data-field="DeptName" data-align="center">承办单位</th>
  375. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  376. <th data-field="UserName" data-align="center">受理人</th>
  377. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  378. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  379. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  380. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  381. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  382. </tr>
  383. </thead>
  384. <tbody class="list"></tbody>
  385. </table>
  386. </div>
  387. </div>
  388. </div>
  389. </div>
  390. <!--下载框-->
  391. <div class="t-shade lyxz">
  392. <div class="shade_k">
  393. <div class="shade_title">
  394. <span>录音播放与下载<srong class="cknum"></srong></span>
  395. <span class="setwin gbly"><a>x</a></span>
  396. </div>
  397. <div class="shade_content">
  398. <div class="Ly_box audiojs">
  399. </div>
  400. </div>
  401. </div>
  402. </div>
  403. <input type="hidden" id="PID" />
  404. <input type="hidden" id="Dpment" />
  405. </div>
  406. <script src="../js/bootstrap-select.js"></script>
  407. <script src="../css/laydate/laydate.js"></script>
  408. <script src="../My97DatePicker/WdatePicker.js"></script>
  409. <script src="../js/zTree/jquery.ztree.core.js"></script>
  410. <script src="../js/search/screen.js"></script>
  411. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  412. <script>
  413. $(document).ready(function () {
  414. load();
  415. laydate.skin('blue');
  416. laydate({
  417. elem: '#starttime',
  418. event: 'focus'
  419. });
  420. laydate({
  421. elem: '#endtime',
  422. event: 'focus'
  423. });
  424. });
  425. //关闭录音弹出
  426. $(".gbly").click(function () {
  427. $(".lyxz").removeClass("cx");
  428. $('audio')[0].pause();
  429. });
  430. //时限
  431. function OverTime(val, row) {
  432. if (val == 1) {
  433. return '<div class="" style="cursor: pointer;">' +
  434. '<span class="Greens">' + row.GapTime + '</span>' +
  435. '</div>';
  436. } else if (val == 2) {
  437. return '<div class="" style="cursor: pointer;">' +
  438. '<span class="Yellows">' + row.GapTime + '</span>' +
  439. '</div>';
  440. } else if (val == 3) {
  441. return '<div class="" style="cursor: pointer;">' +
  442. '<span class="Reds">' + row.GapTime + '</span>' +
  443. '</div>';
  444. }
  445. }
  446. //办理时限
  447. function BanTime(val) {
  448. if (val) {
  449. var time = val.substring(0, val.indexOf(' '));
  450. return '<div class="" style="cursor: pointer;">' +
  451. '<span>' + time + '</span>' +
  452. '</div>';
  453. }
  454. }
  455. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  456. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  457. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  458. });
  459. //获取查询信息
  460. function load() {
  461. //坐席
  462. var usercodeID = "";
  463. var usercode_ = $("#ZX").val(); //坐席
  464. if (usercode_ != null) {
  465. $(usercode_).each(function (i, n) {
  466. var obj1 = '';
  467. obj1 = n + ",";
  468. usercodeID += obj1;
  469. })
  470. } else {
  471. usercodeID = ""
  472. }
  473. // 调度员
  474. var ddusercodeID = "";
  475. var ddusercode_ = $("#yardman").val(); //坐席
  476. if (ddusercode_ != null) {
  477. $(ddusercode_).each(function (i, n) {
  478. var obj2 = '';
  479. obj2 = n + ",";
  480. ddusercodeID += obj2;
  481. })
  482. } else {
  483. ddusercodeID = ""
  484. }
  485. //先销毁表格
  486. $('#orderlist').bootstrapTable('destroy');
  487. //初始化表格,动态从服务器加载数据
  488. $("#orderlist").bootstrapTable({
  489. method: "get", //使用get请求到服务器获取数据
  490. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  491. contentType: "application/x-www-form-urlencoded",
  492. striped: true, //表格显示条纹
  493. pagination: true, //启动分页
  494. pageSize: 10, //每页显示的记录数
  495. pageNumber: 1, //当前第几页
  496. pageList: [10, 20, 50, 100], //记录数可选列表
  497. search: false, //是否启用查询
  498. showColumns: false, //显示下拉框勾选要显示的列
  499. showRefresh: false, //显示刷新按钮
  500. sidePagination: "server", //表示服务端请求
  501. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  502. //设置为limit可以获取limit, offset, search, sort, order
  503. queryParamsType: "undefined",
  504. queryParams: function queryParams(params) { //设置查询参数
  505. var param = {
  506. page: params.pageNumber,
  507. pagesize: params.pageSize,
  508. workid: $("#wids").val(),
  509. state: $("#state").val(), //=工单状态
  510. type: $("#type").val(), //=工单类型
  511. bigtype: $("#bigtype").val(), //=大类别
  512. smalltype: $("#smalltype").val(), //=小类别
  513. key: $("#key").val(), //=关键字
  514. tel: $("#tel").val(), //=客户电话
  515. name: $("#name").val(), //=客户名称
  516. usercode: usercodeID, //=坐席工号
  517. ddusercode: ddusercodeID,
  518. keyid: $("#keyid").val(), //=关键词id
  519. source: $("#source").val(), //=来源&
  520. starttime: $("#starttime").val(), //=开始时间
  521. endtime: $("#endtime").val(), //=结束时间
  522. deptid: $("#PID").val(),
  523. type: $("#type").val(),
  524. tab: 4, //待处理
  525. sourcearea: $('#sourceAreas').val(), //区域
  526. jianhang: 0,
  527. phoneType: 2, // 12345来电
  528. token: $.cookie("token")
  529. };
  530. return param;
  531. },
  532. onLoadSuccess: function (data) { //加载成功时执行
  533. // layer.msg("加载成功");
  534. //console.log(data);
  535. },
  536. onLoadError: function () { //加载失败时执行
  537. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  538. }
  539. });
  540. }
  541. //状态
  542. function States(val, row) {
  543. var html = '';
  544. switch (val + '') {
  545. case '0':
  546. html = '新工单';
  547. if (row.F_IsReturn == 1) {
  548. html = '新工单(回退)';
  549. }
  550. break;
  551. case '1':
  552. html = '待交办';
  553. break;
  554. case '2':
  555. html = '待查收';
  556. break;
  557. case '3':
  558. html = '退回审核中';
  559. break;
  560. case '4':
  561. html = '办理中';
  562. break;
  563. case '5':
  564. html = '延时审核';
  565. break;
  566. case '6':
  567. html = '已办理';
  568. break;
  569. case '7':
  570. html = '已回访';
  571. break;
  572. case '8':
  573. html = '重办中';
  574. break;
  575. case '9':
  576. html = '已结案';
  577. break;
  578. case '10':
  579. html = '待审核';
  580. break;
  581. case '11':
  582. html = '重办待交办';
  583. break;
  584. // case '12':
  585. // html = '待审核';
  586. // break;
  587. case '13':
  588. html = '重办驳回';
  589. break;
  590. }
  591. return html;
  592. }
  593. //音频
  594. function setCode(val) {
  595. if (val) {
  596. return '<div class="imgs" style="cursor: pointer;">' +
  597. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  598. '</div>';
  599. } else {
  600. return '';
  601. }
  602. }
  603. //编号
  604. function serialNumber(val, row, index) {
  605. return index + 1;
  606. }
  607. function GetCont(val) {
  608. if (val) {
  609. var str = '<div '
  610. if (val.length > 10) {
  611. str = str + ' title="' + val + '" ';
  612. val = val.substr(0, 10) + "...";
  613. }
  614. return str + '>' + val + '</div>';
  615. } else {
  616. return '';
  617. }
  618. }
  619. //操作
  620. function Dispose(val, row) {
  621. var Rows = row.Buttons;
  622. var html = '';
  623. for (var i = 0; i < Rows.length; i++) {
  624. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  625. if (html1) {
  626. html1 = html1.replace("data", val);
  627. }
  628. html += html1;
  629. }
  630. return html;
  631. }
  632. //查看详情
  633. function ckxq(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '工单详情',
  638. area: ['100%', '100%'], //宽高
  639. });
  640. }
  641. //编辑
  642. function bj(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '编辑工单',
  647. area: ['96%', '85%'], //宽高
  648. });
  649. }
  650. //删除
  651. function move(str) {
  652. layer.confirm('确定删除工单?', {
  653. btn: ['是', '否'] //按钮
  654. }, function () {
  655. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  656. ids: str,
  657. token: $.cookie("token")
  658. }, function (result) {
  659. result = JSON.parse(result);
  660. if (result.state.toLowerCase() == "success") {
  661. layer.msg("删除成功");
  662. load();
  663. }
  664. })
  665. });
  666. }
  667. //提交
  668. function tj(str) {
  669. layer.confirm('确定要提交工单么?', {
  670. btn: ['确定', '取消'] //按钮
  671. }, function () {
  672. //请求后台数据
  673. /*发送请求*/
  674. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  675. ids: str,
  676. token: $.cookie("token")
  677. }, function (result) {
  678. result = JSON.parse(result);
  679. if (result.state.toLowerCase() == "success") {
  680. layer.msg("提交成功");
  681. load();
  682. }
  683. })
  684. });
  685. }
  686. //交办
  687. function jb(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '工单交办',
  692. area: ['87%', '80%'], //宽高
  693. });
  694. }
  695. //领导批示
  696. function lader(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '领导批示',
  701. area: ['60%', '80%'], //宽高
  702. });
  703. }
  704. //市长批示
  705. function city(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: '领导批示',
  710. area: ['60%', '80%'], //宽高
  711. });
  712. }
  713. //办理
  714. function bl(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: '办理工单',
  719. area: ['60%', '80%'], //宽高
  720. });
  721. }
  722. //督办
  723. function Supervision(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  727. title: '督办',
  728. area: ['60%', '80%'], //宽高
  729. });
  730. }
  731. //督查
  732. function Supervision_(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  736. title: '监察',
  737. area: ['60%', '80%'], //宽高
  738. });
  739. }
  740. //强制结案
  741. function StrongLawsuit(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: '强制结案',
  746. area: ['60%', '80%'], //宽高
  747. });
  748. }
  749. //回退BackDtail
  750. function BackDtail(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  754. title: '工单回退',
  755. area: ['60%', '80%'], //宽高
  756. });
  757. }
  758. //查收
  759. function cs(str) {
  760. layer.confirm('确定要查收?', {
  761. btn: ['是', '否'] //按钮
  762. }, function () {
  763. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  764. workorderid: str,
  765. token: $.cookie("token")
  766. }, function (result) {
  767. result = JSON.parse(result);
  768. if (result.state.toLowerCase() == "success") {
  769. layer.msg("查收成功");
  770. load();
  771. }
  772. })
  773. });
  774. }
  775. //收回
  776. function sh(str) {
  777. layer.confirm('确定要回收?', {
  778. btn: ['是', '否'] //按钮
  779. }, function () {
  780. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  781. workorderid: str,
  782. token: $.cookie("token")
  783. }, function (result) {
  784. result = JSON.parse(result);
  785. if (result.state.toLowerCase() == "success") {
  786. layer.msg("回收");
  787. load();
  788. }
  789. })
  790. });
  791. }
  792. //强制回收
  793. function recycles() {
  794. layer.confirm('确定要强制退回吗?', {
  795. btn: ['是', '否'] //按钮
  796. });
  797. }
  798. //退回申请
  799. function th(str) {
  800. layer.open({
  801. type: 2,
  802. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  803. title: '申请退回工单',
  804. area: ['60%', '80%'], //宽高
  805. });
  806. }
  807. //审核退回申请
  808. function shth(str) {
  809. layer.open({
  810. type: 2,
  811. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  812. title: '审核退回申请',
  813. area: ['60%', '80%'], //宽高
  814. });
  815. }
  816. //办理
  817. // function th(str) {
  818. // layer.open({
  819. // type: 2,
  820. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. // title: '办理工单',
  822. // area: ['35%', '30%'], //宽高
  823. // });
  824. // }
  825. //申请延时
  826. function ys(str) {
  827. layer.open({
  828. type: 2,
  829. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. title: '申请延时',
  831. area: ['60%', '80%'], //宽高
  832. });
  833. }
  834. //审核申请延时
  835. function shys(str) {
  836. layer.open({
  837. type: 2,
  838. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  839. title: '审核延时申请',
  840. area: ['60%', '80%'], //宽高
  841. });
  842. }
  843. //诉求回访
  844. function hf(str) {
  845. layer.open({
  846. type: 2,
  847. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  848. title: '工单回访',
  849. area: ['60%', '80%'], //宽高
  850. });
  851. }
  852. //重办工单
  853. function cb(str) {
  854. layer.open({
  855. type: 2,
  856. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  857. title: '重办工单',
  858. area: ['60%', '80%'], //宽高
  859. });
  860. }
  861. //结案
  862. function Lawsuit(str) {
  863. layer.open({
  864. type: 2,
  865. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  866. title: '诉求单结案',
  867. area: ['60%', '80%'], //宽高
  868. });
  869. }
  870. $('.Appeal').click(function () {
  871. layer.open({
  872. type: 2,
  873. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  874. title: '新增诉求',
  875. area: ['85%', '80%'], //宽高
  876. });
  877. })
  878. //上传文件
  879. function upload() {
  880. if (document.getElementById("upFile").files.length > 0) {
  881. var formData = new FormData();
  882. formData.append("upFile", document.getElementById("upFile").files[0]);
  883. formData.append("token", $.cookie("token"));
  884. $.ajax({
  885. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  886. type: "POST",
  887. data: formData,
  888. /**
  889. *必须false才会自动加上正确的Content-Type
  890. */
  891. contentType: false,
  892. /**
  893. * 必须false才会避开jQuery对 formdata 的默认处理
  894. * XMLHttpRequest会对 formdata 进行正确的处理
  895. */
  896. processData: false,
  897. success: function (result) {
  898. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  899. .outerHTML;
  900. $("#upFile").change(function () {
  901. upload();
  902. });
  903. var r = $.parseJSON(result);
  904. if (r.state.toLowerCase() == "success") {
  905. $(".fjnr").text(r.data);
  906. $("#scfj").show();
  907. }
  908. }
  909. });
  910. } else {
  911. layer.confirm('请上传文件!', {
  912. btn: ['确定']
  913. });
  914. }
  915. }
  916. //来源
  917. function LY(obj) {
  918. obj.empty();
  919. obj.append('<option selected="selected" value="">请选择</option>');
  920. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  921. "token": $.cookie("token"),
  922. id: 1
  923. }, function (data) {
  924. if (data.state.toLowerCase() == "success") {
  925. var content = data.data;
  926. $(content).each(function (i, n) {
  927. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  928. obj);
  929. })
  930. }
  931. })
  932. }
  933. //类别
  934. function LB(obj) {
  935. obj.empty();
  936. obj.append('<option selected="selected" value="">请选择</option>');
  937. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  938. "token": $.cookie("token"),
  939. id: 2
  940. }, function (data) {
  941. if (data.state.toLowerCase() == "success") {
  942. var content = data.data;
  943. $(content).each(function (i, n) {
  944. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  945. obj);
  946. })
  947. }
  948. })
  949. }
  950. // 主题
  951. function ZT(obj) {
  952. obj.empty();
  953. obj.append('<option selected="selected" value="">请选择</option>');
  954. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  955. "token": $.cookie("token"),
  956. id: 3
  957. }, function (data) {
  958. if (data.state.toLowerCase() == "success") {
  959. var content = data.data;
  960. $(content).each(function (i, n) {
  961. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  962. obj);
  963. })
  964. }
  965. })
  966. }
  967. function tree() {
  968. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  969. "token": $.cookie("token"),
  970. // "pid": pid
  971. }, function (result) {
  972. result = $.parseJSON(result);
  973. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  974. });
  975. }
  976. var setting1 = {
  977. data: {
  978. key: {
  979. name: "F_DeptName"
  980. },
  981. simpleData: {
  982. enable: true,
  983. idKey: "F_DeptId",
  984. pIdKey: "F_PartentId",
  985. rootPId: 0
  986. }
  987. },
  988. callback: {
  989. onClick: zTreeOnClick
  990. }
  991. };
  992. function zTreeOnClick(event, treeId, treeNode) {
  993. if (treeNode.level >= 1) {
  994. $('.inps').val(treeNode.F_DeptName);
  995. $("#PID").val(treeNode.F_DeptId);
  996. $("#Dpment").val(treeNode.F_DeptName);
  997. $(".Cleans").show();
  998. }
  999. };
  1000. $(".exportFile").click(function () {
  1001. var usercode_ = $("#ZX").val(); //坐席
  1002. if (usercode_ != null) {
  1003. $(usercode_).each(function (i, n) {
  1004. var obj1 = "";
  1005. obj1 = n + ",";
  1006. usercodeID += obj1;
  1007. });
  1008. } else {
  1009. usercodeID = "";
  1010. }
  1011. // 调度员
  1012. var ddusercodeID = "";
  1013. var ddusercode_ = $("#yardman").val(); //坐席
  1014. if (ddusercode_ != null) {
  1015. $(ddusercode_).each(function (i, n) {
  1016. var obj2 = "";
  1017. obj2 = n + ",";
  1018. ddusercodeID += obj2;
  1019. });
  1020. } else {
  1021. ddusercodeID = "";
  1022. }
  1023. var workid = $("#wids").val()
  1024. var key = $("#key").val() //=关键字
  1025. var tel = $("#tel").val() //=客户电话
  1026. var name = $("#name").val() //=客户名称
  1027. var usercode = usercodeID //=坐席工号
  1028. var ddusercode = ddusercodeID
  1029. var source = $("#source").val() //=来源&
  1030. var starttime = $("#starttime").val() //=开始时间
  1031. var endtime = $("#endtime").val() //=结束时间
  1032. var deptid = $("#PID").val()
  1033. var type = $("#type").val() //=工单类型
  1034. var bigtype = $("#bigtype").val()
  1035. var smalltype = $("#smalltype").val() //=小类别
  1036. var sourcearea = $("#sourceAreas").val() //区域
  1037. var state = $("#state").val() //=工单状态
  1038. var tab = 4;
  1039. var keyid = $("#keyid").val() //=关键词id
  1040. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1041. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1042. "&tel=" +
  1043. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1044. source +
  1045. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1046. sourcearea +
  1047. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1048. window.location.href = url;
  1049. })
  1050. </script>
  1051. </body>
  1052. </html>