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expiredWorkOrdersOtherPhone.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>超期工单列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. background: rgba(0, 0, 0, 0.48);
  82. z-index: 10004;
  83. display: none;
  84. }
  85. .lyxz .shade_k {
  86. z-index: 10005;
  87. width: 40%;
  88. left: 30%;
  89. position: absolute;
  90. background-color: rgb(255, 255, 255);
  91. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  92. margin: 20% auto;
  93. border-radius: 5px;
  94. }
  95. .shade_title {
  96. padding: 0 80px 0 20px;
  97. height: 42px;
  98. line-height: 42px;
  99. border-bottom: 1px solid #eee;
  100. font-size: 16px;
  101. color: #FFFFFF;
  102. overflow: hidden;
  103. background-color: #00a1cb;
  104. border-radius: 2px 2px 0 0;
  105. position: relative;
  106. border-top-left-radius: 5px;
  107. border-top-right-radius: 5px;
  108. }
  109. .cx {
  110. display: block;
  111. }
  112. .setwin {
  113. position: absolute;
  114. right: 15px;
  115. top: 5px;
  116. font-size: 0;
  117. line-height: initial;
  118. }
  119. .setwin a {
  120. position: relative;
  121. width: 16px;
  122. height: 16px;
  123. font-size: 20px;
  124. color: #fff;
  125. }
  126. .xg i {
  127. font-size: 16px;
  128. }
  129. .hidens {
  130. display: none;
  131. }
  132. .Min-width {
  133. width: 150px;
  134. }
  135. .hidens {
  136. display: none;
  137. }
  138. .inpBox {
  139. border: 1px solid #cccccc;
  140. height: 31px;
  141. width: 220px;
  142. display: inline-block;
  143. position: relative;
  144. vertical-align: middle;
  145. position: absolute;
  146. left: 0px;
  147. top: 0px;
  148. z-index: 111;
  149. }
  150. .selDpart1 {
  151. position: absolute;
  152. left: 0px;
  153. top: 30px;
  154. z-index: 11111;
  155. width: 220px;
  156. line-height: 30px;
  157. background: #FFFFFF;
  158. display: none;
  159. }
  160. #sponsor {
  161. width: 218px;
  162. border: 1px solid #00a1cb;
  163. margin: 0;
  164. padding: 0;
  165. list-style: none;
  166. max-height: 212px;
  167. overflow-x: hidden;
  168. overflow-y: scroll;
  169. }
  170. #sponsor li {
  171. margin: 0;
  172. padding-left: 10px;
  173. width: 220px;
  174. height: 30px;
  175. line-height: 30px;
  176. list-style: none;
  177. }
  178. #sponsor li:hover {
  179. background: #00a1cb;
  180. }
  181. .addTree {
  182. background: #fff;
  183. position: absolute;
  184. width: 100%;
  185. border: 1px solid darkgrey;
  186. right: 0;
  187. top: 26px;
  188. display: none;
  189. z-index: 222;
  190. }
  191. .xl {
  192. display: inline-block;
  193. background: url(../../img/dropDown.png) no-repeat;
  194. height: 100%;
  195. background-position: center center;
  196. width: 20px;
  197. position: absolute;
  198. right: 0;
  199. top: 0px;
  200. /* background-color: #f7bc8b; */
  201. cursor: pointer;
  202. }
  203. .ztree li span {
  204. border: none;
  205. padding: 0;
  206. }
  207. .inps {
  208. width: 217px;
  209. height: 24px;
  210. outline: none;
  211. border: 0;
  212. border-image-width: 0;
  213. padding: 0;
  214. padding-left: 3px;
  215. }
  216. .xl {
  217. display: inline-block;
  218. background: url(../img/dropDown.png) no-repeat;
  219. height: 100%;
  220. background-position: center center;
  221. width: 20px;
  222. position: absolute;
  223. right: 0;
  224. top: 0px;
  225. /* background-color: #f7bc8b; */
  226. cursor: pointer;
  227. }
  228. .Cleans {
  229. display: inline-block;
  230. width: 20px;
  231. position: absolute;
  232. right: 21px;
  233. top: 5px;
  234. display: none;
  235. }
  236. </style>
  237. </head>
  238. <body class="gray-bg">
  239. <div class="wrapper wrapper-content animated fadeInRight">
  240. <div class="daoHang clearfix">
  241. <div class="dhLeft">
  242. <sapn>
  243. <i class="syIcon"></i>位置:
  244. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  245. <a href="javaScript:;">工单处理</a>&gt;
  246. <a href="" class="nowPosition">超期未果</a>
  247. </sapn>
  248. </div>
  249. <div class="dhRight">
  250. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  251. </div>
  252. </div>
  253. <div style="padding: 10px;" class="tj_content clearFix">
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div>
  256. <span>【搜索信息】</span>
  257. <div class="box_content">
  258. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  259. <tr>
  260. <!--<th>关键字:</th>
  261. <td>
  262. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  263. </td>-->
  264. <th>事项编号:</th>
  265. <td>
  266. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  267. </td>
  268. <th>时间:</th>
  269. <td>
  270. <input type="text" id="starttime" class="laydate-icon Min-width"
  271. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  272. class="laydate-icon Min-width" style="height: 32px;" />
  273. </td>
  274. <th>承办单位:</th>
  275. <td style="position: relative;">
  276. <div class="inpBox">
  277. <input type="text" class="inps" onkeyup="darptSearch()" />
  278. <i class="Cleans fa fa-close"></i>
  279. <i class="xl xl_one"></i>
  280. <div class="addTree xlAdd">
  281. <ul id="addTreeDemo" class="ztree"></ul>
  282. </div>
  283. </div>
  284. <div class="selDpart1">
  285. <ul id="sponsor">
  286. </ul>
  287. </div>
  288. </td>
  289. </tr>
  290. <tr>
  291. <!-- <th>工单状态:</th>
  292. <td>
  293. <select name="" id="state" class="select">
  294. <option selected="selected" value="">请选择</option>
  295. <option value="2">待查收</option>
  296. <option value="4">办理中</option>
  297. <option value="8">重办中</option>
  298. <option value="9">已结案</option>
  299. </select>
  300. </td> -->
  301. <th>工单来源:</th>
  302. <td>
  303. <select class="select_" id="source">
  304. </select>
  305. </td>
  306. <!-- <th>主题词:</th>
  307. <td>
  308. <select id="keyid" name="" class="select"></select>
  309. </td> -->
  310. </tr>
  311. <tr>
  312. <!--
  313. <th>来电号码:</th>
  314. <td>
  315. <input type="text" id="tel" class="Min-width" />
  316. </td>
  317. <th>来电人:</th>
  318. <td>
  319. <input type="text" id="name" class="Min-width"/>
  320. </td>-->
  321. <th>坐席:</th>
  322. <td>
  323. <select id="ZX" name="" class="select"></select>
  324. </td>
  325. <th>类型:</th>
  326. <td>
  327. <select class="select_" id="type">
  328. </select>
  329. </td>
  330. <th>区域:</th>
  331. <td>
  332. <select class="select_" id="sourceAreas">
  333. </select>
  334. </td>
  335. <th></th>
  336. <td style="text-align: center;">
  337. <botton class="btns Seach">搜索</botton>
  338. <botton class="btns exportFile">导出</botton>
  339. </td>
  340. </tr>
  341. </table>
  342. </div>
  343. </div>
  344. <div>
  345. <div style="width: 100%;padding: 10px;">
  346. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  347. data-pagination="true">
  348. <thead>
  349. <tr>
  350. <!--<th data-checkbox="true"></th>-->
  351. <th data-formatter="serialNumber" data-align="center">
  352. 序号
  353. </th>
  354. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  355. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  356. <th data-field="DeptName" data-align="center">承办单位</th>
  357. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  358. <!-- <th data-field="UserName" data-align="center">受理人</th> -->
  359. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  360. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  361. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  362. <!--<th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>-->
  363. <th data-formatter="Dispose" data-align="center">操作</th>
  364. </tr>
  365. </thead>
  366. <tbody class="list"></tbody>
  367. </table>
  368. </div>
  369. </div>
  370. </div>
  371. </div>
  372. <!--下载框-->
  373. <div class="t-shade lyxz">
  374. <div class="shade_k">
  375. <div class="shade_title">
  376. <span>录音播放与下载<srong class="cknum"></srong></span>
  377. <span class="setwin gbly"><a>x</a></span>
  378. </div>
  379. <div class="shade_content">
  380. <div class="Ly_box audiojs">
  381. </div>
  382. </div>
  383. </div>
  384. </div>
  385. <input type="hidden" id="PID" />
  386. <input type="hidden" id="Dpment" />
  387. </div>
  388. <script src="../css/laydate/laydate.js"></script>
  389. <script src="../My97DatePicker/WdatePicker.js"></script>
  390. <script src="../js/zTree/jquery.ztree.core.js"></script>
  391. <script src="../js/search/screen.js"></script>
  392. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  393. <script>
  394. var roleCode = $.cookie("code")
  395. $(document).ready(function () {
  396. load();
  397. // helper.getDropList.getOrderAreas($('#sourceAreas'));
  398. laydate.skin('blue');
  399. laydate({
  400. elem: '#starttime',
  401. event: 'focus'
  402. });
  403. laydate({
  404. elem: '#endtime',
  405. event: 'focus'
  406. });
  407. });
  408. //关闭录音弹出
  409. $(".gbly").click(function () {
  410. $(".lyxz").removeClass("cx");
  411. $('audio')[0].pause();
  412. });
  413. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  414. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  415. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  416. });
  417. //获取查询信息
  418. function load() {
  419. //先销毁表格
  420. $('#orderlist').bootstrapTable('destroy');
  421. //初始化表格,动态从服务器加载数据
  422. $("#orderlist").bootstrapTable({
  423. method: "get", //使用get请求到服务器获取数据
  424. url: huayi.config.callcenter_url + "WorkOrder/GetTimeOutList", //获取数据的Servlet地址
  425. contentType: "application/x-www-form-urlencoded",
  426. striped: true, //表格显示条纹
  427. pagination: true, //启动分页
  428. pageSize: 10, //每页显示的记录数
  429. pageNumber: 1, //当前第几页
  430. pageList: [10, 20, 50, 100], //记录数可选列表
  431. search: false, //是否启用查询
  432. showColumns: false, //显示下拉框勾选要显示的列
  433. showRefresh: false, //显示刷新按钮
  434. sidePagination: "server", //表示服务端请求
  435. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  436. //设置为limit可以获取limit, offset, search, sort, order
  437. queryParamsType: "undefined",
  438. queryParams: function queryParams(params) { //设置查询参数
  439. var param = {
  440. page: params.pageNumber,
  441. pagesize: params.pageSize,
  442. workid: $("#wids").val(),
  443. state: $("#state").val(), //=工单状态
  444. type: $("#type").val(), //=工单类型
  445. bigtype: $("#bigtype").val(), //=大类别
  446. smalltype: $("#smalltype").val(), //=小类别
  447. // key: $("#key").val(), //=关键字
  448. // tel: $("#tel").val(), //=客户电话
  449. // name: $("#name").val(), //=客户名称
  450. usercode: $("#ZX").val(), //=坐席工号
  451. keyid: $("#keyid").val(), //=关键词id
  452. source: $("#source").val(), //=来源&
  453. starttime: $("#starttime").val(), //=开始时间
  454. endtime: $("#endtime").val(), //=结束时间
  455. deptid: $("#PID").val(),
  456. type: $("#type").val(),
  457. tab: 1, //待处理
  458. sourcearea: $('#sourceAreas').val(), //区域
  459. jianhang: 0, // 多媒体
  460. phoneType: 1, //其他电话来电
  461. token: $.cookie("token")
  462. };
  463. return param;
  464. },
  465. onLoadSuccess: function (data) { //加载成功时执行
  466. // layer.msg("加载成功");
  467. //console.log(data);
  468. },
  469. onLoadError: function () { //加载失败时执行
  470. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  471. }
  472. });
  473. }
  474. //状态
  475. function States(val, row) {
  476. var html = '';
  477. switch (val + '') {
  478. case '0':
  479. html = '新工单';
  480. if (row.F_IsReturn == 1) {
  481. html = '新工单(回退)';
  482. }
  483. break;
  484. case '1':
  485. html = '待交办';
  486. break;
  487. case '2':
  488. html = '待查收';
  489. break;
  490. case '3':
  491. html = '退回审核中';
  492. break;
  493. case '4':
  494. html = '办理中';
  495. break;
  496. case '5':
  497. html = '延时审核';
  498. break;
  499. case '6':
  500. html = '已办理';
  501. break;
  502. case '7':
  503. html = '已回访';
  504. break;
  505. case '8':
  506. html = '重办中';
  507. break;
  508. case '9':
  509. html = '已结案';
  510. break;
  511. }
  512. return html;
  513. }
  514. //时限
  515. function OverTime(val, row) {
  516. if (val == 1) {
  517. return '<div class="" style="cursor: pointer;">' +
  518. '<span class="Greens">' + row.GapTime + '</span>' +
  519. '</div>';
  520. } else if (val == 2) {
  521. return '<div class="" style="cursor: pointer;">' +
  522. '<span class="Yellows">' + row.GapTime + '</span>' +
  523. '</div>';
  524. } else if (val == 3) {
  525. return '<div class="" style="cursor: pointer;">' +
  526. '<span class="Reds">' + row.GapTime + '</span>' +
  527. '</div>';
  528. }
  529. }
  530. //办理时限
  531. function BanTime(val) {
  532. if (val) {
  533. var time = val.substring(0, val.indexOf(' '));
  534. return '<div class="" style="cursor: pointer;">' +
  535. '<span>' + time + '</span>' +
  536. '</div>';
  537. }
  538. }
  539. //音频
  540. function setCode(val) {
  541. if (val) {
  542. return '<div class="imgs" style="cursor: pointer;">' +
  543. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  544. '</div>';
  545. } else {
  546. return '';
  547. }
  548. }
  549. //编号
  550. function serialNumber(val, row, index) {
  551. return index + 1;
  552. }
  553. function GetCont(val) {
  554. if (val) {
  555. var str = '<div '
  556. if (val.length > 10) {
  557. str = str + ' title="' + val + '" ';
  558. val = val.substr(0, 10) + "...";
  559. }
  560. return str + '>' + val + '</div>';
  561. } else {
  562. return '';
  563. }
  564. }
  565. //操作
  566. function Dispose(val, row) {
  567. var Rows = row.Buttons;
  568. var html;
  569. if (roleCode === "EJWLDW") {
  570. html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>';
  571. } else {
  572. html = '<a class="xg" onclick="ckxq(\'' + row.F_WorkOrderId + '\')" title="查看">查看</a>' +
  573. '<a class="xg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\',\'' + row.F_MainDeptId +
  574. '\')" title="催办">催办</a>';
  575. }
  576. return html;
  577. }
  578. //催办
  579. function sendMsg(wid, depId) {
  580. layer.confirm('确定催办吗', {
  581. btn: ['确定', '取消']
  582. }, function () {
  583. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  584. workorderid: wid,
  585. token: $.cookie("token")
  586. }, function (result) {
  587. result = JSON.parse(result);
  588. if (result.state.toLowerCase() == 'success') {
  589. layer.msg('催办成功')
  590. }
  591. })
  592. })
  593. }
  594. //查看详情
  595. function ckxq(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '工单详情',
  600. area: ['100%', '100%'], //宽高
  601. });
  602. }
  603. //编辑
  604. function bj(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. title: '编辑工单',
  609. area: ['96%', '85%'], //宽高
  610. });
  611. }
  612. //删除
  613. function move(str) {
  614. layer.confirm('确定删除工单?', {
  615. btn: ['是', '否'] //按钮
  616. }, function () {
  617. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  618. ids: str,
  619. token: $.cookie("token")
  620. }, function (result) {
  621. result = JSON.parse(result);
  622. if (result.state.toLowerCase() == "success") {
  623. layer.msg("删除成功");
  624. load();
  625. }
  626. })
  627. });
  628. }
  629. //提交
  630. function tj(str) {
  631. layer.confirm('确定要提交工单么?', {
  632. btn: ['确定', '取消'] //按钮
  633. }, function () {
  634. //请求后台数据
  635. /*发送请求*/
  636. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  637. ids: str,
  638. token: $.cookie("token")
  639. }, function (result) {
  640. result = JSON.parse(result);
  641. if (result.state.toLowerCase() == "success") {
  642. layer.msg("提交成功");
  643. load();
  644. }
  645. })
  646. });
  647. }
  648. //交办
  649. function jb(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: '工单交办',
  654. area: ['87%', '80%'], //宽高
  655. });
  656. }
  657. //领导批示
  658. function lader(str) {
  659. layer.open({
  660. type: 2,
  661. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  662. title: '领导批示',
  663. area: ['60%', '80%'], //宽高
  664. });
  665. }
  666. //市长批示
  667. function city(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: '领导批示',
  672. area: ['60%', '80%'], //宽高
  673. });
  674. }
  675. //办理
  676. function bl(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. title: '办理工单',
  681. area: ['60%', '80%'], //宽高
  682. });
  683. }
  684. //督办
  685. function Supervision(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  689. title: '督办',
  690. area: ['60%', '80%'], //宽高
  691. });
  692. }
  693. //督查
  694. function Supervision_(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  698. title: '监察',
  699. area: ['60%', '80%'], //宽高
  700. });
  701. }
  702. //强制结案
  703. function StrongLawsuit(str) {
  704. layer.open({
  705. type: 2,
  706. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  707. title: '强制结案',
  708. area: ['60%', '80%'], //宽高
  709. });
  710. }
  711. //回退BackDtail
  712. function BackDtail(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  716. title: '工单回退',
  717. area: ['60%', '80%'], //宽高
  718. });
  719. }
  720. //查收
  721. function cs(str) {
  722. layer.confirm('确定要查收?', {
  723. btn: ['是', '否'] //按钮
  724. }, function () {
  725. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  726. workorderid: str,
  727. token: $.cookie("token")
  728. }, function (result) {
  729. result = JSON.parse(result);
  730. if (result.state.toLowerCase() == "success") {
  731. layer.msg("查收成功");
  732. load();
  733. }
  734. })
  735. });
  736. }
  737. //收回
  738. function sh(str) {
  739. layer.confirm('确定要回收?', {
  740. btn: ['是', '否'] //按钮
  741. }, function () {
  742. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  743. workorderid: str,
  744. token: $.cookie("token")
  745. }, function (result) {
  746. result = JSON.parse(result);
  747. if (result.state.toLowerCase() == "success") {
  748. layer.msg("回收");
  749. load();
  750. }
  751. })
  752. });
  753. }
  754. //强制回收
  755. function recycles() {
  756. layer.confirm('确定要强制退回吗?', {
  757. btn: ['是', '否'] //按钮
  758. });
  759. }
  760. //退回申请
  761. function th(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  765. title: '申请退回工单',
  766. area: ['60%', '80%'], //宽高
  767. });
  768. }
  769. //审核退回申请
  770. function shth(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: '审核退回申请',
  775. area: ['60%', '80%'], //宽高
  776. });
  777. }
  778. //办理
  779. // function th(str) {
  780. // layer.open({
  781. // type: 2,
  782. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  783. // title: '办理工单',
  784. // area: ['35%', '30%'], //宽高
  785. // });
  786. // }
  787. //申请延时
  788. function ys(str) {
  789. layer.open({
  790. type: 2,
  791. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  792. title: '申请延时',
  793. area: ['60%', '80%'], //宽高
  794. });
  795. }
  796. //审核申请延时
  797. function shys(str) {
  798. layer.open({
  799. type: 2,
  800. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  801. title: '审核延时申请',
  802. area: ['60%', '80%'], //宽高
  803. });
  804. }
  805. //诉求回访
  806. function hf(str) {
  807. layer.open({
  808. type: 2,
  809. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  810. title: '工单回访',
  811. area: ['60%', '80%'], //宽高
  812. });
  813. }
  814. //重办工单
  815. function cb(str) {
  816. layer.open({
  817. type: 2,
  818. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  819. title: '重办工单',
  820. area: ['60%', '80%'], //宽高
  821. });
  822. }
  823. //结案
  824. function Lawsuit(str) {
  825. layer.open({
  826. type: 2,
  827. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  828. title: '诉求单结案',
  829. area: ['60%', '80%'], //宽高
  830. });
  831. }
  832. $('.Appeal').click(function () {
  833. layer.open({
  834. type: 2,
  835. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  836. title: '新增诉求',
  837. area: ['85%', '80%'], //宽高
  838. });
  839. })
  840. //上传文件
  841. function upload() {
  842. if (document.getElementById("upFile").files.length > 0) {
  843. var formData = new FormData();
  844. formData.append("upFile", document.getElementById("upFile").files[0]);
  845. formData.append("token", $.cookie("token"));
  846. $.ajax({
  847. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  848. type: "POST",
  849. data: formData,
  850. /**
  851. *必须false才会自动加上正确的Content-Type
  852. */
  853. contentType: false,
  854. /**
  855. * 必须false才会避开jQuery对 formdata 的默认处理
  856. * XMLHttpRequest会对 formdata 进行正确的处理
  857. */
  858. processData: false,
  859. success: function (result) {
  860. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  861. .outerHTML;
  862. $("#upFile").change(function () {
  863. upload();
  864. });
  865. var r = $.parseJSON(result);
  866. if (r.state.toLowerCase() == "success") {
  867. $(".fjnr").text(r.data);
  868. $("#scfj").show();
  869. }
  870. }
  871. });
  872. } else {
  873. layer.confirm('请上传文件!', {
  874. btn: ['确定']
  875. });
  876. }
  877. }
  878. //来源
  879. function LY(obj) {
  880. obj.empty();
  881. obj.append('<option selected="selected" value="">请选择</option>');
  882. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  883. "token": $.cookie("token"),
  884. id: 1
  885. }, function (data) {
  886. if (data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function (i, n) {
  889. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  890. obj);
  891. })
  892. }
  893. })
  894. }
  895. //类别
  896. function LB(obj) {
  897. obj.empty();
  898. obj.append('<option selected="selected" value="">请选择</option>');
  899. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  900. "token": $.cookie("token"),
  901. id: 2
  902. }, function (data) {
  903. if (data.state.toLowerCase() == "success") {
  904. var content = data.data;
  905. $(content).each(function (i, n) {
  906. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  907. obj);
  908. })
  909. }
  910. })
  911. }
  912. // 主题
  913. function ZT(obj) {
  914. obj.empty();
  915. obj.append('<option selected="selected" value="">请选择</option>');
  916. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  917. "token": $.cookie("token"),
  918. id: 3
  919. }, function (data) {
  920. if (data.state.toLowerCase() == "success") {
  921. var content = data.data;
  922. $(content).each(function (i, n) {
  923. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  924. obj);
  925. })
  926. }
  927. })
  928. }
  929. ///坐席
  930. function ZX(obj) {
  931. obj.empty();
  932. obj.append('<option selected="selected" value="">请选择</option>');
  933. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  934. "token": $.cookie("token"),
  935. }, function (data) {
  936. if (data.state.toLowerCase() == "success") {
  937. var content = data.data;
  938. $(content).each(function (i, n) {
  939. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>")
  940. .appendTo(obj);
  941. })
  942. }
  943. })
  944. }
  945. function tree() {
  946. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  947. "token": $.cookie("token"),
  948. // "pid": pid
  949. }, function (result) {
  950. result = $.parseJSON(result);
  951. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  952. });
  953. }
  954. var setting1 = {
  955. data: {
  956. key: {
  957. name: "F_DeptName"
  958. },
  959. simpleData: {
  960. enable: true,
  961. idKey: "F_DeptId",
  962. pIdKey: "F_PartentId",
  963. rootPId: 0
  964. }
  965. },
  966. callback: {
  967. onClick: zTreeOnClick
  968. }
  969. };
  970. function zTreeOnClick(event, treeId, treeNode) {
  971. if (treeNode.level >= 1) {
  972. $('.inps').val(treeNode.F_DeptName);
  973. $("#PID").val(treeNode.F_DeptId);
  974. $("#Dpment").val(treeNode.F_DeptId);
  975. $(".Cleans").show();
  976. }
  977. };
  978. $(".exportFile").click(function () {
  979. var workid = $("#wids").val()
  980. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  981. var type = $("#type").val() //=工单类型
  982. var bigtype = $("#bigtype").val() == undefined ? "" : $("#bigtype").val() //=大类别
  983. var smalltype = $("#smalltype").val() == undefined ? "" : $("#smalltype").val() //=小类别
  984. var usercode = $("#ZX").val() //=坐席工号
  985. var keyid = $("#keyid").val() //=关键词id
  986. var source = $("#source").val() //=来源&
  987. var starttime = $("#starttime").val() //=开始时间
  988. var endtime = $("#endtime").val() //=结束时间
  989. var deptid = $("#PID").val()
  990. var tab = 1 //待处理
  991. var sourcearea = $('#sourceAreas').val() //区域
  992. var url = huayi.config.callcenter_url + "WorkOrder/GetTimeOutList?token=" + $.cookie("token");
  993. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&bigtype=" + bigtype +
  994. "&smalltype=" + smalltype + "&usercode=" + usercode + "&keyid=" + keyid + "&source=" + source +
  995. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&tab=" + tab +
  996. "&sourcearea=" + sourcearea + "&jianhang=1" + "&isdc=1";
  997. window.location.href = url;
  998. })
  999. </script>
  1000. </body>
  1001. </html>