Aucune description

toSupervListOtherPhone.html 42KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已转督办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已转督办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option selected="selected" value="">请选择</option>
  285. <option value="0">新工单</option>
  286. <option value="1">待交办</option>
  287. <option value="10">待审核</option>
  288. <option value="2">待查收</option>
  289. <option value="3">退回审核中</option>
  290. <option value="4">办理中</option>
  291. <option value="5">延时审核中</option>
  292. <option value="6">已办理</option>
  293. <option value="7">已回访</option>
  294. <option value="11">重办待交办</option>
  295. <option value="8">重办中</option>
  296. <option value="9">已结案</option>
  297. </select>
  298. </td> -->
  299. <th>工单来源:</th>
  300. <td>
  301. <select class="select_" id="source"></select>
  302. </td>
  303. <!-- <th>主题词:</th>
  304. <td>
  305. <select id="keyid" name="" class="select"></select>
  306. </td> -->
  307. <th>来电号码:</th>
  308. <td>
  309. <input type="text" id="tel" class="Min-width" />
  310. </td>
  311. </tr>
  312. <tr>
  313. <th>来电人:</th>
  314. <td>
  315. <input type="text" id="name" class="Min-width" />
  316. </td>
  317. <th>类型:</th>
  318. <td>
  319. <select class="select_" id="type"></select>
  320. </td>
  321. <th>督办状态</th>
  322. <td>
  323. <select class="select_" id="superviseType">
  324. <option value="">请选择</option>
  325. <option value="0">待办</option>
  326. <option value="1">办理中</option>
  327. <option value="2">超期未完结</option>
  328. <option value="3">已退回</option>
  329. <option value="4">已完结</option>
  330. </select>
  331. </td>
  332. </tr>
  333. <tr>
  334. <th>坐席:</th>
  335. <td>
  336. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  337. data-live-search="true">
  338. <option value="">请选择坐席</option>
  339. </select>
  340. </td>
  341. <th>审核员:</th>
  342. <td>
  343. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  344. multiple data-live-search="true">
  345. <option value="">请选择调度员</option>
  346. </select>
  347. </td>
  348. <th>承办单位:</th>
  349. <td style="position: relative;">
  350. <div class="inpBox">
  351. <input type="text" class="inps" onkeyup="darptSearch()" />
  352. <i class="Cleans fa fa-close"></i>
  353. <i class="xl xl_one"></i>
  354. <div class="addTree xlAdd">
  355. <ul id="addTreeDemo" class="ztree"></ul>
  356. </div>
  357. </div>
  358. <div class="selDpart1">
  359. <ul id="sponsor">
  360. </ul>
  361. </div>
  362. </td>
  363. <td style="text-align: center;">
  364. <botton class="btns Seach">搜索</botton>
  365. <botton class="btns exportFile">导出</botton>
  366. </td>
  367. </tr>
  368. </table>
  369. <a href="" class="btn-success"></a>
  370. <a href="" class="btn-warning"></a>
  371. </div>
  372. </div>
  373. <div>
  374. <div style="width: 100%;padding: 10px;">
  375. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  376. data-pagination="true">
  377. <thead>
  378. <tr>
  379. <!-- <th data-checkbox="true"></th> -->
  380. <th data-formatter="serialNumber" data-align="center">
  381. 序号
  382. </th>
  383. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  384. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  385. <th data-field="DeptName" data-align="center">承办单位</th>
  386. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  387. <th data-field="UserName" data-align="center">受理人</th>
  388. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  389. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  390. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  391. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  392. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  393. </tr>
  394. </thead>
  395. <tbody class="list"></tbody>
  396. </table>
  397. </div>
  398. </div>
  399. </div>
  400. </div>
  401. <!--下载框-->
  402. <div class="t-shade lyxz">
  403. <div class="shade_k">
  404. <div class="shade_title">
  405. <span>录音播放与下载<srong class="cknum"></srong></span>
  406. <span class="setwin gbly"><a>x</a></span>
  407. </div>
  408. <div class="shade_content">
  409. <div class="Ly_box audiojs">
  410. </div>
  411. </div>
  412. </div>
  413. </div>
  414. <input type="hidden" id="PID" />
  415. <input type="hidden" id="Dpment" />
  416. </div>
  417. <script src="../js/bootstrap-select.js"></script>
  418. <script src="../css/laydate/laydate.js"></script>
  419. <script src="../My97DatePicker/WdatePicker.js"></script>
  420. <script src="../js/zTree/jquery.ztree.core.js"></script>
  421. <script src="../js/search/screen.js"></script>
  422. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  423. <script>
  424. var wid = helper.request.queryString("states");
  425. if (wid) {
  426. $("#state").val(wid);
  427. }
  428. $(document).ready(function () {
  429. load();
  430. laydate.skin('blue');
  431. laydate({
  432. elem: '#starttime',
  433. event: 'focus'
  434. });
  435. laydate({
  436. elem: '#endtime',
  437. event: 'focus'
  438. });
  439. });
  440. //关闭录音弹出
  441. $(".gbly").click(function () {
  442. $(".lyxz").removeClass("cx");
  443. $('audio')[0].pause();
  444. });
  445. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  446. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  447. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  448. });
  449. //获取查询信息
  450. function load() {
  451. //坐席
  452. var usercodeID = "";
  453. var usercode_ = $("#ZX").val(); //坐席
  454. if (usercode_ != null) {
  455. $(usercode_).each(function (i, n) {
  456. var obj1 = '';
  457. obj1 = n + ",";
  458. usercodeID += obj1;
  459. })
  460. } else {
  461. usercodeID = ""
  462. }
  463. // 调度员
  464. var ddusercodeID = "";
  465. var ddusercode_ = $("#yardman").val(); //坐席
  466. if (ddusercode_ != null) {
  467. $(ddusercode_).each(function (i, n) {
  468. var obj2 = '';
  469. obj2 = n + ",";
  470. ddusercodeID += obj2;
  471. })
  472. } else {
  473. ddusercodeID = ""
  474. }
  475. //先销毁表格
  476. $('#orderlist').bootstrapTable('destroy');
  477. //初始化表格,动态从服务器加载数据
  478. $("#orderlist").bootstrapTable({
  479. method: "get", //使用get请求到服务器获取数据
  480. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  481. contentType: "application/x-www-form-urlencoded",
  482. striped: true, //表格显示条纹
  483. pagination: true, //启动分页
  484. pageSize: 10, //每页显示的记录数
  485. pageNumber: 1, //当前第几页
  486. pageList: [10, 20, 50, 100], //记录数可选列表
  487. search: false, //是否启用查询
  488. showColumns: false, //显示下拉框勾选要显示的列
  489. showRefresh: false, //显示刷新按钮
  490. sidePagination: "server", //表示服务端请求
  491. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  492. //设置为limit可以获取limit, offset, search, sort, order
  493. queryParamsType: "undefined",
  494. queryParams: function queryParams(params) { //设置查询参数
  495. var param = {
  496. page: params.pageNumber,
  497. pagesize: params.pageSize,
  498. workid: $("#wids").val(),
  499. state: $("#state").val(), //=工单状态
  500. type: $("#type").val(), //=工单类型
  501. bigtype: $("#bigtype").val(), //=大类别
  502. smalltype: $("#smalltype").val(), //=小类别
  503. key: $("#key").val(), //=关键字
  504. tel: $("#tel").val(), //=客户电话
  505. name: $("#name").val(), //=客户名称
  506. usercode: usercodeID, //=坐席工号
  507. ddusercode: ddusercodeID,
  508. keyid: $("#keyid").val(), //=关键词id
  509. source: $("#source").val(), //=来源&
  510. starttime: $("#starttime").val(), //=开始时间
  511. endtime: $("#endtime").val(), //=结束时间
  512. deptid: $("#PID").val(),
  513. type: $("#type").val(),
  514. tab: $("#superviseType").val(), //待处理
  515. sourcearea: $('#sourceAreas').val(), //区域
  516. jianhang: 0, // 多媒体
  517. phoneType: 1, //其他电话来电
  518. token: $.cookie("token")
  519. };
  520. return param;
  521. },
  522. onLoadSuccess: function (data) { //加载成功时执行
  523. // layer.msg("加载成功");
  524. //console.log(data);
  525. },
  526. onLoadError: function () { //加载失败时执行
  527. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  528. }
  529. });
  530. }
  531. //状态
  532. function States(val, row) {
  533. var html = '';
  534. switch (val + '') {
  535. case '0':
  536. html = '新工单';
  537. if (row.F_IsReturn == 1) {
  538. html = '新工单(回退)';
  539. }
  540. break;
  541. case '1':
  542. html = '待交办';
  543. break;
  544. case '2':
  545. html = '待查收';
  546. break;
  547. case '3':
  548. html = '退回审核中';
  549. break;
  550. case '4':
  551. html = '办理中';
  552. break;
  553. case '5':
  554. html = '延时审核';
  555. break;
  556. case '6':
  557. html = '已办理';
  558. break;
  559. case '7':
  560. html = '已回访';
  561. break;
  562. case '8':
  563. html = '重办中';
  564. break;
  565. case '9':
  566. html = '已结案';
  567. break;
  568. }
  569. return html;
  570. }
  571. //时限
  572. function OverTime(val, row) {
  573. if (val == 1) {
  574. return '<div class="" style="cursor: pointer;">' +
  575. '<span class="Greens">' + row.GapTime + '</span>' +
  576. '</div>';
  577. } else if (val == 2) {
  578. return '<div class="" style="cursor: pointer;">' +
  579. '<span class="Yellows">' + row.GapTime + '</span>' +
  580. '</div>';
  581. } else if (val == 3) {
  582. return '<div class="" style="cursor: pointer;">' +
  583. '<span class="Reds">' + row.GapTime + '</span>' +
  584. '</div>';
  585. }
  586. }
  587. //办理时限
  588. function BanTime(val) {
  589. if (val) {
  590. var time = val.substring(0, val.indexOf(' '));
  591. return '<div class="" style="cursor: pointer;">' +
  592. '<span>' + time + '</span>' +
  593. '</div>';
  594. }
  595. }
  596. //音频
  597. function setCode(val) {
  598. if (val) {
  599. return '<div class="imgs" style="cursor: pointer;">' +
  600. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  601. '</div>';
  602. } else {
  603. return '';
  604. }
  605. }
  606. //编号
  607. function serialNumber(val, row, index) {
  608. return index + 1;
  609. }
  610. function GetCont(val) {
  611. if (val) {
  612. var str = '<div '
  613. if (val.length > 10) {
  614. str = str + ' title="' + val + '" ';
  615. val = val.substr(0, 10) + "...";
  616. }
  617. return str + '>' + val + '</div>';
  618. } else {
  619. return '';
  620. }
  621. }
  622. //操作
  623. function Dispose(val, row) {
  624. var Rows = row.Buttons;
  625. // alert(row.F_WorkOrderId);
  626. var WorkOrderId = row.F_WorkOrderId;
  627. var html = '';
  628. // if (row.F_WorkState == '1') {
  629. // html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>';
  630. // }
  631. for (var i = 0; i < Rows.length; i++) {
  632. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  633. if (html1) {
  634. html1 = html1.replace("data", val);
  635. html1 = html1.replace("row", row.F_MainDeptId);
  636. }
  637. html += html1;
  638. }
  639. return html;
  640. }
  641. //转派
  642. function redeploy(WorkOrderId) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  646. title: '转派',
  647. area: ['85%', '80%'], //宽高
  648. });
  649. }
  650. //查看详情
  651. function ckxq(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  655. title: '工单详情',
  656. area: ['100%', '100%'], //宽高
  657. });
  658. }
  659. //编辑
  660. function bj(str) {
  661. layer.open({
  662. type: 2,
  663. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  664. title: '编辑工单',
  665. area: ['96%', '85%'], //宽高
  666. });
  667. }
  668. //删除
  669. function move(str) {
  670. layer.confirm('确定删除工单?', {
  671. btn: ['是', '否'] //按钮
  672. }, function () {
  673. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  674. ids: str,
  675. token: $.cookie("token")
  676. }, function (result) {
  677. result = JSON.parse(result);
  678. if (result.state.toLowerCase() == "success") {
  679. layer.msg("删除成功");
  680. load();
  681. }
  682. })
  683. });
  684. }
  685. //提交
  686. function tj(str) {
  687. layer.confirm('确定要提交工单么?', {
  688. btn: ['确定', '取消'] //按钮
  689. }, function () {
  690. //请求后台数据
  691. /*发送请求*/
  692. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  693. ids: str,
  694. token: $.cookie("token")
  695. }, function (result) {
  696. result = JSON.parse(result);
  697. if (result.state.toLowerCase() == "success") {
  698. layer.msg("提交成功");
  699. load();
  700. }
  701. })
  702. });
  703. }
  704. //交办
  705. function jb(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: '工单交办',
  710. area: ['87%', '80%'], //宽高
  711. });
  712. }
  713. //领导批示
  714. function lader(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: '领导批示',
  719. area: ['60%', '80%'], //宽高
  720. });
  721. }
  722. //市长批示
  723. function city(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: '领导批示',
  728. area: ['60%', '80%'], //宽高
  729. });
  730. }
  731. //办理
  732. function bl(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: '办理工单',
  737. area: ['60%', '80%'], //宽高
  738. });
  739. }
  740. //督办
  741. function Supervision(str, supervision) {
  742. layer.open({
  743. type: 2,
  744. state: 1,
  745. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  746. supervision, //iframe的url,no代表不显示滚动条
  747. title: '督办',
  748. area: ['60%', '80%'], //宽高
  749. });
  750. }
  751. //不督办
  752. function ndb(str) {
  753. layer.open({
  754. type: 2,
  755. state: 2,
  756. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  757. '&state=2', //iframe的url,no代表不显示滚动条
  758. title: '督办',
  759. area: ['60%', '80%'], //宽高
  760. });
  761. }
  762. //督查
  763. function Supervision_(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  767. title: '监察',
  768. area: ['60%', '80%'], //宽高
  769. });
  770. }
  771. //强制结案
  772. function StrongLawsuit(str) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  776. title: '强制结案',
  777. area: ['60%', '80%'], //宽高
  778. });
  779. }
  780. //回退BackDtail
  781. function BackDtail(str) {
  782. layer.open({
  783. type: 2,
  784. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  785. title: '工单回退',
  786. area: ['60%', '80%'], //宽高
  787. });
  788. }
  789. //查收
  790. function cs(str) {
  791. layer.confirm('确定要查收?', {
  792. btn: ['是', '否'] //按钮
  793. }, function () {
  794. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  795. workorderid: str,
  796. token: $.cookie("token")
  797. }, function (result) {
  798. result = JSON.parse(result);
  799. if (result.state.toLowerCase() == "success") {
  800. layer.msg("查收成功");
  801. load();
  802. }
  803. })
  804. });
  805. }
  806. //收回
  807. function sh(str) {
  808. layer.confirm('确定要回收?', {
  809. btn: ['是', '否'] //按钮
  810. }, function () {
  811. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  812. workorderid: str,
  813. token: $.cookie("token")
  814. }, function (result) {
  815. result = JSON.parse(result);
  816. if (result.state.toLowerCase() == "success") {
  817. layer.msg("回收");
  818. load();
  819. }
  820. })
  821. });
  822. }
  823. //强制回收
  824. function recycles() {
  825. layer.confirm('确定要强制退回吗?', {
  826. btn: ['是', '否'] //按钮
  827. });
  828. }
  829. //退回申请
  830. function th(str) {
  831. layer.open({
  832. type: 2,
  833. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  834. title: '申请退回工单',
  835. area: ['60%', '80%'], //宽高
  836. });
  837. }
  838. //审核退回申请
  839. function shth(str) {
  840. layer.open({
  841. type: 2,
  842. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  843. title: '审核退回申请',
  844. area: ['60%', '80%'], //宽高
  845. });
  846. }
  847. //办理
  848. // function th(str) {
  849. // layer.open({
  850. // type: 2,
  851. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  852. // title: '办理工单',
  853. // area: ['35%', '30%'], //宽高
  854. // });
  855. // }
  856. //申请延时
  857. function ys(str) {
  858. layer.open({
  859. type: 2,
  860. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  861. title: '申请延时',
  862. area: ['60%', '80%'], //宽高
  863. });
  864. }
  865. //审核申请延时
  866. function shys(str) {
  867. layer.open({
  868. type: 2,
  869. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  870. title: '审核延时申请',
  871. area: ['60%', '80%'], //宽高
  872. });
  873. }
  874. //诉求回访
  875. function hf(str) {
  876. layer.open({
  877. type: 2,
  878. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  879. title: '工单回访',
  880. area: ['60%', '80%'], //宽高
  881. });
  882. }
  883. //重办工单
  884. function cb(str) {
  885. layer.open({
  886. type: 2,
  887. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  888. title: '重办工单',
  889. area: ['60%', '80%'], //宽高
  890. });
  891. }
  892. //结案
  893. function Lawsuit(str) {
  894. layer.open({
  895. type: 2,
  896. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  897. title: '诉求单结案',
  898. area: ['60%', '80%'], //宽高
  899. });
  900. }
  901. $('.Appeal').click(function () {
  902. layer.open({
  903. type: 2,
  904. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  905. title: '新增诉求',
  906. area: ['85%', '80%'], //宽高
  907. });
  908. })
  909. //上传文件
  910. function upload() {
  911. if (document.getElementById("upFile").files.length > 0) {
  912. var formData = new FormData();
  913. formData.append("upFile", document.getElementById("upFile").files[0]);
  914. formData.append("token", $.cookie("token"));
  915. $.ajax({
  916. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  917. type: "POST",
  918. data: formData,
  919. /**
  920. *必须false才会自动加上正确的Content-Type
  921. */
  922. contentType: false,
  923. /**
  924. * 必须false才会避开jQuery对 formdata 的默认处理
  925. * XMLHttpRequest会对 formdata 进行正确的处理
  926. */
  927. processData: false,
  928. success: function (result) {
  929. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  930. .outerHTML;
  931. $("#upFile").change(function () {
  932. upload();
  933. });
  934. var r = $.parseJSON(result);
  935. if (r.state.toLowerCase() == "success") {
  936. $(".fjnr").text(r.data);
  937. $("#scfj").show();
  938. }
  939. }
  940. });
  941. } else {
  942. layer.confirm('请上传文件!', {
  943. btn: ['确定']
  944. });
  945. }
  946. }
  947. //来源
  948. function LY(obj) {
  949. obj.empty();
  950. obj.append('<option selected="selected" value="">请选择</option>');
  951. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  952. "token": $.cookie("token"),
  953. id: 1
  954. }, function (data) {
  955. if (data.state.toLowerCase() == "success") {
  956. var content = data.data;
  957. $(content).each(function (i, n) {
  958. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  959. obj);
  960. })
  961. }
  962. })
  963. }
  964. //类别
  965. function LB(obj) {
  966. obj.empty();
  967. obj.append('<option selected="selected" value="">请选择</option>');
  968. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  969. "token": $.cookie("token"),
  970. id: 2
  971. }, function (data) {
  972. if (data.state.toLowerCase() == "success") {
  973. var content = data.data;
  974. $(content).each(function (i, n) {
  975. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  976. obj);
  977. })
  978. }
  979. })
  980. }
  981. // 主题
  982. function ZT(obj) {
  983. obj.empty();
  984. obj.append('<option selected="selected" value="">请选择</option>');
  985. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  986. "token": $.cookie("token"),
  987. id: 3
  988. }, function (data) {
  989. if (data.state.toLowerCase() == "success") {
  990. var content = data.data;
  991. $(content).each(function (i, n) {
  992. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  993. obj);
  994. })
  995. }
  996. })
  997. }
  998. function tree() {
  999. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  1000. "token": $.cookie("token"),
  1001. // "pid": pid
  1002. }, function (result) {
  1003. result = $.parseJSON(result);
  1004. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  1005. });
  1006. }
  1007. var setting1 = {
  1008. data: {
  1009. key: {
  1010. name: "F_DeptName"
  1011. },
  1012. simpleData: {
  1013. enable: true,
  1014. idKey: "F_DeptId",
  1015. pIdKey: "F_PartentId",
  1016. rootPId: 0
  1017. }
  1018. },
  1019. callback: {
  1020. onClick: zTreeOnClick
  1021. }
  1022. };
  1023. function zTreeOnClick(event, treeId, treeNode) {
  1024. if (treeNode.level >= 1) {
  1025. $('.inps').val(treeNode.F_DeptName);
  1026. $("#PID").val(treeNode.F_DeptId);
  1027. $("#Dpment").val(treeNode.F_DeptName);
  1028. $(".Cleans").show();
  1029. }
  1030. };
  1031. $(".exportFile").click(function () {
  1032. var usercode_ = $("#ZX").val(); //坐席
  1033. if (usercode_ != null) {
  1034. $(usercode_).each(function (i, n) {
  1035. var obj1 = "";
  1036. obj1 = n + ",";
  1037. usercodeID += obj1;
  1038. });
  1039. } else {
  1040. usercodeID = "";
  1041. }
  1042. // 调度员
  1043. var ddusercodeID = "";
  1044. var ddusercode_ = $("#yardman").val(); //坐席
  1045. if (ddusercode_ != null) {
  1046. $(ddusercode_).each(function (i, n) {
  1047. var obj2 = "";
  1048. obj2 = n + ",";
  1049. ddusercodeID += obj2;
  1050. });
  1051. } else {
  1052. ddusercodeID = "";
  1053. }
  1054. var workid = $("#wids").val()
  1055. var key = $("#key").val() //=关键字
  1056. var tel = $("#tel").val() //=客户电话
  1057. var name = $("#name").val() //=客户名称
  1058. var usercode = usercodeID //=坐席工号
  1059. var ddusercode = ddusercodeID
  1060. var source = $("#source").val() //=来源&
  1061. var starttime = $("#starttime").val() //=开始时间
  1062. var endtime = $("#endtime").val() //=结束时间
  1063. var deptid = $("#PID").val()
  1064. var type = $("#type").val() //=工单类型
  1065. var bigtype = $("#bigtype").val()
  1066. var smalltype = $("#smalltype").val() //=小类别
  1067. var sourcearea = $("#sourceAreas").val() //区域
  1068. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1069. var tab = $("#superviseType").val();
  1070. var keyid = $("#keyid").val() //=关键词id
  1071. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  1072. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1073. "&tel=" +
  1074. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1075. source +
  1076. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1077. sourcearea +
  1078. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1079. "&isdc=1";
  1080. window.location.href = url;
  1081. })
  1082. </script>
  1083. </body>
  1084. </html>