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WorkDSZBMarketing.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <!-- <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>未审核</a>
  130. </li>
  131. <li>
  132. <a>已审核</a>
  133. </li>
  134. </ul> -->
  135. <div style="width: 100%; padding: 10px">
  136. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  137. data-pagination="true">
  138. <thead>
  139. <tr>
  140. <th data-checkbox="true"></th>
  141. <th data-align="center" data-formatter="setCode">序号</th>
  142. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  143. 工单单号
  144. </th>
  145. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  146. 诉求标题
  147. </th>
  148. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  149. 来电内容
  150. </th>
  151. <th data-field="DeptName" data-align="center">
  152. 承办单位
  153. </th>
  154. <!-- <th data-field="OtherDeptName" data-align="center">
  155. 协办单位
  156. </th> -->
  157. <th data-field="UserName" data-align="center">
  158. 受理人
  159. </th>
  160. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  161. 办理状态
  162. </th>
  163. <!--<th
  164. data-field="FilePath"
  165. data-formatter="setCode"
  166. data-align="center"
  167. >
  168. 录音
  169. </th>-->
  170. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  171. 时限
  172. </th>
  173. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  174. 办理时限
  175. </th>
  176. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  177. 操作
  178. </th>
  179. </tr>
  180. </thead>
  181. <tbody class="list"></tbody>
  182. </table>
  183. </div>
  184. </div>
  185. </div>
  186. </div>
  187. <!--下载框-->
  188. <div class="t-shade lyxz">
  189. <div class="shade_k">
  190. <div class="shade_title">
  191. <span>录音播放与下载<srong class="cknum"></srong></span>
  192. <span class="setwin gbly"><a>x</a></span>
  193. </div>
  194. <div class="shade_content">
  195. <div class="Ly_box audiojs"></div>
  196. </div>
  197. </div>
  198. </div>
  199. <input type="hidden" id="PID" />
  200. <input type="hidden" id="Dpment" />
  201. </div>
  202. <script src="../js/layui/layui.js"></script>
  203. <script src="../js/bootstrap-select.js"></script>
  204. <script src="../css/laydate/laydate.js"></script>
  205. <script src="../My97DatePicker/WdatePicker.js"></script>
  206. <script src="../js/zTree/jquery.ztree.core.js"></script>
  207. <script src="../js/search/screen.js"></script>
  208. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  209. <script>
  210. var wid = helper.request.queryString("states");
  211. var roleCode = $.cookie("code");
  212. var IsExamine = ""; // 0待审转办未审核、1待审转办已审核
  213. if (wid) {
  214. $("#state").val(wid);
  215. }
  216. $(document).ready(function () {
  217. laydate.skin("blue");
  218. laydate({
  219. elem: "#starttime",
  220. event: "focus",
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. laydate({
  225. elem: "#endtime",
  226. event: "focus",
  227. istime: true,
  228. format: 'YYYY-MM-DD hh:mm:ss'
  229. });
  230. // ZXLD:审核员
  231. // YSZY:局营商办
  232. if (roleCode === "ZXLD") {
  233. IsExamine = 0;
  234. } else if (roleCode === "YSZY") {
  235. IsExamine = 1
  236. } else {
  237. IsExamine = ""
  238. }
  239. load();
  240. });
  241. //关闭录音弹出
  242. $(".gbly").click(function () {
  243. $(".lyxz").removeClass("cx");
  244. $("audio")[0].pause();
  245. });
  246. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  247. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  248. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  249. });
  250. //获取查询信息
  251. function load() {
  252. //坐席
  253. var usercodeID = "";
  254. var usercode_ = $("#ZX").val(); //坐席
  255. if (usercode_ != null) {
  256. $(usercode_).each(function (i, n) {
  257. var obj1 = "";
  258. obj1 = n + ",";
  259. usercodeID += obj1;
  260. });
  261. } else {
  262. usercodeID = "";
  263. }
  264. // 调度员
  265. var ddusercodeID = "";
  266. var ddusercode_ = $("#yardman").val(); //坐席
  267. if (ddusercode_ != null) {
  268. $(ddusercode_).each(function (i, n) {
  269. var obj2 = "";
  270. obj2 = n + ",";
  271. ddusercodeID += obj2;
  272. });
  273. } else {
  274. ddusercodeID = "";
  275. }
  276. //先销毁表格
  277. $("#orderlist").bootstrapTable("destroy");
  278. //初始化表格,动态从服务器加载数据
  279. $("#orderlist").bootstrapTable({
  280. method: "get", //使用get请求到服务器获取数据
  281. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  282. contentType: "application/x-www-form-urlencoded",
  283. striped: true, //表格显示条纹
  284. pagination: true, //启动分页
  285. pageSize: 10, //每页显示的记录数
  286. pageNumber: 1, //当前第几页
  287. pageList: [10, 20, 50, 100], //记录数可选列表
  288. search: false, //是否启用查询
  289. showColumns: false, //显示下拉框勾选要显示的列
  290. showRefresh: false, //显示刷新按钮
  291. sidePagination: "server", //表示服务端请求
  292. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  293. //设置为limit可以获取limit, offset, search, sort, order
  294. queryParamsType: "undefined",
  295. queryParams: function queryParams(params) {
  296. //设置查询参数
  297. var param = {
  298. page: params.pageNumber,
  299. pagesize: params.pageSize,
  300. workid: $("#wids").val(),
  301. state: $("#state").val(), //=工单状态
  302. type: $("#type").val(), //=工单类型
  303. bigtype: $("#bigtype").val(), //=大类别
  304. smalltype: $("#smalltype").val(), //=小类别
  305. key: $("#key").val(), //=关键字
  306. tel: $("#tel").val(), //=客户电话
  307. name: $("#name").val(), //=客户名称
  308. // usercode: "",
  309. usercode: usercodeID, //=坐席工号
  310. ddusercode: ddusercodeID,
  311. keyid: $("#keyid").val(), //=关键词id
  312. source: $("#source").val(), //=来源&
  313. starttime: $("#starttime").val(), //=开始时间
  314. endtime: $("#endtime").val(), //=结束时间
  315. deptid: $("#PID").val(),
  316. type: $("#type").val(),
  317. tab: 0, //待处理
  318. sourcearea: $("#sourceAreas").val(), //区域
  319. jianhang: 3, // 多媒体
  320. IsExamine: IsExamine, // (0未审核、1已审核)
  321. token: $.cookie("token"),
  322. };
  323. return param;
  324. },
  325. onLoadSuccess: function (data) {
  326. //加载成功时执行
  327. // layer.msg("加载成功");
  328. //console.log(data);
  329. },
  330. onLoadError: function () {
  331. //加载失败时执行
  332. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  333. },
  334. });
  335. }
  336. //状态
  337. function States(val, row) {
  338. var html = "";
  339. switch (val + "") {
  340. case "0":
  341. html = "新工单";
  342. if (row.F_IsReturn == 1) {
  343. html = "新工单(回退)";
  344. }
  345. break;
  346. case "1":
  347. html = "待交办";
  348. break;
  349. case "2":
  350. html = '<span style="color:#FF0000;">待查收</span>';
  351. break;
  352. case "3":
  353. html = "退回审核中";
  354. break;
  355. case "4":
  356. html = "办理中";
  357. break;
  358. case "5":
  359. html = "延时审核";
  360. break;
  361. case "6":
  362. html = "已办理";
  363. break;
  364. case "7":
  365. html = "已回访";
  366. break;
  367. case "8":
  368. html = "重办中";
  369. break;
  370. case "9":
  371. html = "已结案";
  372. break;
  373. case "11":
  374. html = "重办待交办";
  375. break;
  376. }
  377. return html;
  378. }
  379. //时限
  380. function OverTime(val, row) {
  381. if (val == 1) {
  382. return (
  383. '<div class="" style="cursor: pointer;">' +
  384. '<span class="Greens">' +
  385. row.GapTime +
  386. "</span>" +
  387. "</div>"
  388. );
  389. } else if (val == 2) {
  390. return (
  391. '<div class="" style="cursor: pointer;">' +
  392. '<span class="Yellows">' +
  393. row.GapTime +
  394. "</span>" +
  395. "</div>"
  396. );
  397. } else if (val == 3) {
  398. return (
  399. '<div class="" style="cursor: pointer;">' +
  400. '<span class="Reds">' +
  401. row.GapTime +
  402. "</span>" +
  403. "</div>"
  404. );
  405. }
  406. }
  407. //办理时限
  408. function BanTime(val) {
  409. if (val) {
  410. var time = val.substring(0, val.indexOf(" "));
  411. return (
  412. '<div class="" style="cursor: pointer;">' +
  413. "<span>" +
  414. time +
  415. "</span>" +
  416. "</div>"
  417. );
  418. }
  419. }
  420. //音频
  421. function setCode(val) {
  422. if (val) {
  423. return (
  424. '<div class="imgs" style="cursor: pointer;">' +
  425. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  426. val +
  427. '" />' +
  428. "</div>"
  429. );
  430. } else {
  431. return "";
  432. }
  433. }
  434. // 序号
  435. function setCode(val, row, index) {
  436. return index + 1;
  437. }
  438. function GetCont(val) {
  439. if (val) {
  440. var str = "<div ";
  441. if (val.length > 10) {
  442. str = str + ' title="' + val + '" ';
  443. val = val.substr(0, 10) + "...";
  444. }
  445. return str + ">" + val + "</div>";
  446. } else {
  447. return "";
  448. }
  449. }
  450. //操作
  451. function Dispose(val, row) {
  452. var Rows = row.Buttons;
  453. var WorkOrderId = row.F_WorkOrderId;
  454. var html = '';
  455. for (var i = 0; i < Rows.length; i++) {
  456. if (Rows[i].key != 21) {
  457. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  458. if (html1) {
  459. html1 = html1.replace("data", val);
  460. }
  461. html += html1;
  462. }
  463. }
  464. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  465. return html;
  466. }
  467. //转派
  468. function redeploy(WorkOrderId) {
  469. layer.open({
  470. type: 2,
  471. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  472. title: "转派",
  473. area: ["85%", "80%"], //宽高
  474. });
  475. }
  476. //查看详情
  477. function ckxq(str) {
  478. layer.open({
  479. type: 2,
  480. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  481. title: "工单详情",
  482. area: ["100%", "100%"], //宽高
  483. });
  484. }
  485. //编辑
  486. function bj(str) {
  487. layer.open({
  488. type: 2,
  489. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb" + "&IsExamine=" +
  490. IsExamine, //iframe的url,no代表不显示滚动条
  491. title: "编辑工单",
  492. area: ["95%", "95%"], //宽高
  493. });
  494. }
  495. //删除
  496. function move(str) {
  497. layer.confirm(
  498. "确定删除工单?", {
  499. btn: ["是", "否"], //按钮
  500. },
  501. function () {
  502. $.post(
  503. huayi.config.callcenter_url +
  504. "WorkOrder/DelWorkOrder", {
  505. ids: str,
  506. token: $.cookie("token"),
  507. },
  508. function (result) {
  509. result = JSON.parse(result);
  510. if (result.state.toLowerCase() == "success") {
  511. layer.msg("删除成功");
  512. load();
  513. }
  514. }
  515. );
  516. }
  517. );
  518. }
  519. ////删除
  520. function withdraw(str) {
  521. layer.confirm(
  522. "确定撤回?", {
  523. btn: ["是", "否"], //按钮
  524. },
  525. function () {
  526. $.post(
  527. huayi.config.callcenter_url +
  528. "WorkOrder/WithdrawDWorkOrder", {
  529. workorderid: str,
  530. token: $.cookie("token"),
  531. },
  532. function (result) {
  533. result = JSON.parse(result);
  534. if (result.state.toLowerCase() == "success") {
  535. layer.msg("撤回成功");
  536. load();
  537. }
  538. }
  539. );
  540. }
  541. );
  542. }
  543. //提交
  544. function tj(str) {
  545. layer.confirm(
  546. "确定要提交工单么?", {
  547. btn: ["确定", "取消"], //按钮
  548. },
  549. function () {
  550. //请求后台数据
  551. /*发送请求*/
  552. $.post(
  553. huayi.config.callcenter_url +
  554. "WorkOrder/SubmitWorkOrder", {
  555. ids: str,
  556. token: $.cookie("token"),
  557. },
  558. function (result) {
  559. result = JSON.parse(result);
  560. if (result.state.toLowerCase() == "success") {
  561. layer.msg("提交成功");
  562. load();
  563. }
  564. }
  565. );
  566. }
  567. );
  568. }
  569. //交办
  570. function jb(str) {
  571. layer.open({
  572. type: 2,
  573. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  574. title: "工单交办",
  575. area: ["87%", "80%"], //宽高
  576. });
  577. }
  578. //领导批示
  579. function lader(str) {
  580. layer.open({
  581. type: 2,
  582. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  583. title: "领导批示",
  584. area: ["60%", "80%"], //宽高
  585. });
  586. }
  587. //市长批示
  588. function city(str) {
  589. layer.open({
  590. type: 2,
  591. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  592. title: "领导批示",
  593. area: ["60%", "80%"], //宽高
  594. });
  595. }
  596. //办理
  597. function bl(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  601. title: "办理工单",
  602. area: ["60%", "80%"], //宽高
  603. });
  604. }
  605. //督办
  606. function Supervision(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/Supervision_.html?wid=" +
  610. str +
  611. "&type=1", //iframe的url,no代表不显示滚动条
  612. title: "督办",
  613. area: ["60%", "80%"], //宽高
  614. });
  615. }
  616. //督查
  617. function Supervision_(str) {
  618. layer.open({
  619. type: 2,
  620. content: "../CommonHtml/Supervision_.html?wid=" +
  621. str +
  622. "&type=2", //iframe的url,no代表不显示滚动条
  623. title: "监察",
  624. area: ["60%", "80%"], //宽高
  625. });
  626. }
  627. //强制结案
  628. function StrongLawsuit(str) {
  629. layer.open({
  630. type: 2,
  631. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  632. title: "强制结案",
  633. area: ["60%", "80%"], //宽高
  634. });
  635. }
  636. //回退BackDtail
  637. function BackDtail(str) {
  638. layer.open({
  639. type: 2,
  640. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  641. title: "工单回退",
  642. area: ["60%", "80%"], //宽高
  643. });
  644. }
  645. //查收
  646. function cs(str) {
  647. layer.confirm(
  648. "确定要查收?", {
  649. btn: ["是", "否"], //按钮
  650. },
  651. function () {
  652. $.post(
  653. huayi.config.callcenter_url +
  654. "WorkOrder/ReceiveWorkOrder", {
  655. workorderid: str,
  656. token: $.cookie("token"),
  657. },
  658. function (result) {
  659. result = JSON.parse(result);
  660. if (result.state.toLowerCase() == "success") {
  661. layer.msg("查收成功");
  662. load();
  663. }
  664. }
  665. );
  666. }
  667. );
  668. }
  669. //收回
  670. function sh(str) {
  671. layer.confirm(
  672. "确定要回收?", {
  673. btn: ["是", "否"], //按钮
  674. },
  675. function () {
  676. $.post(
  677. huayi.config.callcenter_url +
  678. "WorkOrder/TakeBackWorkOrder", {
  679. workorderid: str,
  680. token: $.cookie("token"),
  681. },
  682. function (result) {
  683. result = JSON.parse(result);
  684. if (result.state.toLowerCase() == "success") {
  685. layer.msg("回收");
  686. load();
  687. }
  688. }
  689. );
  690. }
  691. );
  692. }
  693. //强制回收
  694. function recycles() {
  695. layer.confirm("确定要强制退回吗?", {
  696. btn: ["是", "否"], //按钮
  697. });
  698. }
  699. //退回申请
  700. function th(str) {
  701. layer.open({
  702. type: 2,
  703. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  704. title: "申请退回工单",
  705. area: ["60%", "80%"], //宽高
  706. });
  707. }
  708. //审核退回申请
  709. function shth(str) {
  710. layer.open({
  711. type: 2,
  712. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  713. title: "审核退回申请",
  714. area: ["60%", "80%"], //宽高
  715. });
  716. }
  717. //办理
  718. // function th(str) {
  719. // layer.open({
  720. // type: 2,
  721. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  722. // title: '办理工单',
  723. // area: ['35%', '30%'], //宽高
  724. // });
  725. // }
  726. //申请延时
  727. function ys(str) {
  728. layer.open({
  729. type: 2,
  730. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  731. title: "申请延时",
  732. area: ["60%", "80%"], //宽高
  733. });
  734. }
  735. //审核申请延时
  736. function shys(str) {
  737. layer.open({
  738. type: 2,
  739. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: "审核延时申请",
  741. area: ["60%", "80%"], //宽高
  742. });
  743. }
  744. //诉求回访
  745. function hf(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: "工单回访",
  750. area: ["60%", "80%"], //宽高
  751. });
  752. }
  753. //重办工单
  754. function cb(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  758. title: "重办工单",
  759. area: ["95%", "95%"], //宽高
  760. });
  761. }
  762. //结案
  763. function Lawsuit(str) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  767. title: "诉求单结案",
  768. area: ["60%", "80%"], //宽高
  769. });
  770. }
  771. //转督办
  772. function zdb(str, row) {
  773. layer.open({
  774. type: 2,
  775. content: "../CommonHtml/superTrunl.html?wid=" + str,
  776. title: "督办工单",
  777. area: ["60%", "80%"], //宽高
  778. });
  779. }
  780. //驳回重办
  781. function bhcb(str) {
  782. //回退BackDtail
  783. layer.open({
  784. type: 2,
  785. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  786. title: "驳回重办",
  787. area: ["60%", "80%"], //宽高
  788. });
  789. }
  790. $(".Appeal").click(function () {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  794. title: "新增诉求",
  795. area: ["85%", "80%"], //宽高
  796. });
  797. });
  798. //上传文件
  799. function upload() {
  800. if (document.getElementById("upFile").files.length > 0) {
  801. var formData = new FormData();
  802. formData.append(
  803. "upFile",
  804. document.getElementById("upFile").files[0]
  805. );
  806. formData.append("token", $.cookie("token"));
  807. $.ajax({
  808. url: huayi.config.callcenter_url +
  809. "/WorkOrder/UploadFile",
  810. type: "POST",
  811. data: formData,
  812. /**
  813. *必须false才会自动加上正确的Content-Type
  814. */
  815. contentType: false,
  816. /**
  817. * 必须false才会避开jQuery对 formdata 的默认处理
  818. * XMLHttpRequest会对 formdata 进行正确的处理
  819. */
  820. processData: false,
  821. success: function (result) {
  822. document.getElementById(
  823. "upFile"
  824. ).outerHTML = document.getElementById(
  825. "upFile"
  826. ).outerHTML;
  827. $("#upFile").change(function () {
  828. upload();
  829. });
  830. var r = $.parseJSON(result);
  831. if (r.state.toLowerCase() == "success") {
  832. $(".fjnr").text(r.data);
  833. $("#scfj").show();
  834. }
  835. },
  836. });
  837. } else {
  838. layer.confirm("请上传文件!", {
  839. btn: ["确定"],
  840. });
  841. }
  842. }
  843. //来源
  844. function LY(obj) {
  845. obj.empty();
  846. obj.append(
  847. '<option selected="selected" value="">请选择</option>'
  848. );
  849. $.getJSON(
  850. huayi.config.callcenter_url +
  851. "Dictionary/GetDicValueListById", {
  852. token: $.cookie("token"),
  853. id: 1,
  854. },
  855. function (data) {
  856. if (data.state.toLowerCase() == "success") {
  857. var content = data.data;
  858. $(content).each(function (i, n) {
  859. $(
  860. "<option value='" +
  861. n.F_ValueId +
  862. "'>" +
  863. n.F_Value +
  864. "</option>"
  865. ).appendTo(obj);
  866. });
  867. }
  868. }
  869. );
  870. }
  871. //类别
  872. function LB(obj) {
  873. obj.empty();
  874. obj.append(
  875. '<option selected="selected" value="">请选择</option>'
  876. );
  877. $.getJSON(
  878. huayi.config.callcenter_url +
  879. "Dictionary/GetDicValueListById", {
  880. token: $.cookie("token"),
  881. id: 2,
  882. },
  883. function (data) {
  884. if (data.state.toLowerCase() == "success") {
  885. var content = data.data;
  886. $(content).each(function (i, n) {
  887. $(
  888. "<option value='" +
  889. n.F_ValueId +
  890. "'>" +
  891. n.F_Value +
  892. "</option>"
  893. ).appendTo(obj);
  894. });
  895. }
  896. }
  897. );
  898. }
  899. // 主题
  900. function ZT(obj) {
  901. obj.empty();
  902. obj.append(
  903. '<option selected="selected" value="">请选择</option>'
  904. );
  905. $.getJSON(
  906. huayi.config.callcenter_url +
  907. "Dictionary/GetDicValueListById", {
  908. token: $.cookie("token"),
  909. id: 3,
  910. },
  911. function (data) {
  912. if (data.state.toLowerCase() == "success") {
  913. var content = data.data;
  914. $(content).each(function (i, n) {
  915. $(
  916. "<option value='" +
  917. n.F_ValueId +
  918. "'>" +
  919. n.F_Value +
  920. "</option>"
  921. ).appendTo(obj);
  922. });
  923. }
  924. }
  925. );
  926. }
  927. function tree() {
  928. $.get(
  929. huayi.config.callcenter_url + "Department/GetDeptList", {
  930. token: $.cookie("token"),
  931. // "pid": pid
  932. },
  933. function (result) {
  934. result = $.parseJSON(result);
  935. $.fn.zTree.init(
  936. $("#addTreeDemo"),
  937. setting1,
  938. result.data
  939. ); //实例化树形图
  940. }
  941. );
  942. }
  943. var setting1 = {
  944. data: {
  945. key: {
  946. name: "F_DeptName",
  947. },
  948. simpleData: {
  949. enable: true,
  950. idKey: "F_DeptId",
  951. pIdKey: "F_PartentId",
  952. rootPId: 0,
  953. },
  954. },
  955. callback: {
  956. onClick: zTreeOnClick,
  957. },
  958. };
  959. function zTreeOnClick(event, treeId, treeNode) {
  960. if (treeNode.level >= 1) {
  961. $(".inps").val(treeNode.F_DeptName);
  962. $("#PID").val(treeNode.F_DeptId);
  963. $("#Dpment").val(treeNode.F_DeptName);
  964. $(".Cleans").show();
  965. }
  966. }
  967. $(".exportFile").click(function () {
  968. var usercode_ = $("#ZX").val(); //坐席
  969. if (usercode_ != null) {
  970. $(usercode_).each(function (i, n) {
  971. var obj1 = "";
  972. obj1 = n + ",";
  973. usercodeID += obj1;
  974. });
  975. } else {
  976. usercodeID = "";
  977. }
  978. // 调度员
  979. var ddusercodeID = "";
  980. var ddusercode_ = $("#yardman").val(); //坐席
  981. if (ddusercode_ != null) {
  982. $(ddusercode_).each(function (i, n) {
  983. var obj2 = "";
  984. obj2 = n + ",";
  985. ddusercodeID += obj2;
  986. });
  987. } else {
  988. ddusercodeID = "";
  989. }
  990. var workid = $("#wids").val()
  991. var key = $("#key").val() //=关键字
  992. var tel = $("#tel").val() //=客户电话
  993. var name = $("#name").val() //=客户名称
  994. var usercode = usercodeID //=坐席工号
  995. var ddusercode = ddusercodeID
  996. var source = $("#source").val() //=来源&
  997. var starttime = $("#starttime").val() //=开始时间
  998. var endtime = $("#endtime").val() //=结束时间
  999. var deptid = $("#PID").val()
  1000. var type = $("#type").val() //=工单类型
  1001. var bigtype = $("#bigtype").val()
  1002. var smalltype = $("#smalltype").val() //=小类别
  1003. var sourcearea = $("#sourceAreas").val() //区域
  1004. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1005. var tab = 0;
  1006. var keyid = $("#keyid").val() //=关键词id
  1007. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1008. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1009. "&tel=" +
  1010. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1011. source +
  1012. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1013. sourcearea +
  1014. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1015. "&isdc=1";
  1016. window.location.href = url;
  1017. })
  1018. </script>
  1019. </body>
  1020. </html>