Brak opisu

index.js 93KB

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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. //getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. obj.freeType = "tanPing";
  97. Send();
  98. });
  99. //顶部小头像
  100. var little_pic = $(".head-pic .hp-box img").attr("src");
  101. $(".maxOpen li .photo img").attr("src", little_pic);
  102. //点击左侧菜单来电弹屏显示
  103. $(".tantan").click(function() {
  104. $(".maxOpen").trigger("click");
  105. $(".head-pic .lahei .la-before").show();
  106. $(".head-pic .lahei .la-after").hide();
  107. });
  108. //点击挂断
  109. $(".head-pic .td-call .take").click(function() {
  110. //obj.Type = "DropCall";
  111. obj.Type = "TurnIvr";
  112. obj.AgentID = $.cookie("zx_user");
  113. obj.AgentExten = $.cookie("extno");
  114. obj.IvrName = "MYD";
  115. obj.IvrPos = "1";
  116. Send();
  117. });
  118. //点击拉黑事件
  119. $(".head-pic .lahei .la-before").click(function() {
  120. if(!$(".hidTel").val()) {
  121. layer.confirm("来电号码为空!", {
  122. btn: ["确定"],
  123. });
  124. return;
  125. }
  126. $("#time-word").val("");
  127. $(".ldtp-con .hei-list").show();
  128. });
  129. //拉黑输入框事件
  130. $(".hei-list .bacha").click(function() {
  131. $(".ldtp-con .hei-list").hide();
  132. $("#time-word").val("");
  133. });
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $("#bc").click(function() {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if(n) {
  139. if(!reg.test(n)) {
  140. layer.confirm("请输入整数时间!", {
  141. btn: ["确定"],
  142. });
  143. return;
  144. }
  145. } else {
  146. if(val == "4") {
  147. n = 0;
  148. } else {
  149. layer.confirm("请输入整数时间!", {
  150. btn: ["确定"],
  151. });
  152. return;
  153. }
  154. }
  155. $.post(
  156. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  157. tel: $(".hidTel").val(),
  158. num: n,
  159. type: val,
  160. token: $.cookie("token"),
  161. },
  162. function(result) {
  163. result = $.parseJSON(result);
  164. if(result.state.toLowerCase() == "success") {
  165. layer.msg("拉入黑名单成功");
  166. $(".la-time .lhtime").text(getNowFormatDate());
  167. $(".la-shichang .blackTime").html(result.data);
  168. $(".ldtp-con .hei-list").hide();
  169. $(".head-pic .lahei .la-before").hide();
  170. $(".head-pic .lahei .la-after").show();
  171. $(".head-pic .lahei .retur").show();
  172. }
  173. }
  174. );
  175. });
  176. $(".la-after").click(function() {
  177. if(!$(".hidTel").val()) {
  178. layer.confirm("来电号码为空!", {
  179. btn: ["确定"],
  180. });
  181. return;
  182. }
  183. $("#time-word").val("");
  184. $(".ldtp-con .hei-list").show();
  185. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  186. $(".ldtp-con .hei-list").addClass("bounceIn");
  187. });
  188. $(".head-pic .lahei .retur").click(function() {
  189. $.getJSON(
  190. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  191. tel: $(".hidTel").val(),
  192. token: $.cookie("token"),
  193. },
  194. function(result) {
  195. if(result.state.toLowerCase() == "success") {
  196. layer.msg("取消黑名单成功");
  197. $(".head-pic .lahei .retur").hide();
  198. $(".head-pic .lahei .la-after").hide();
  199. $(".head-pic .lahei .la-before").show();
  200. }
  201. }
  202. );
  203. });
  204. if(
  205. /mobile/i.test(navigator.userAgent) ||
  206. /android/i.test(navigator.userAgent)
  207. ) {
  208. $(".title-box").hide();
  209. }
  210. obj.AgentExten = $.cookie("extno");
  211. if(obj.AgentExten == undefined) {
  212. $(".Gnumbox").hide();
  213. }
  214. $(".Gnum").text(obj.AgentExten);
  215. $.getJSON(
  216. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  217. token: $.cookie("token"),
  218. },
  219. function(result) {
  220. if(result.state.toLowerCase() == "success") {
  221. $.cookie("code", result.data.role.F_RoleCode);
  222. $.cookie("userCode", result.data.user.F_UserCode);
  223. $.cookie("userNameLogin", result.data.user.F_UserName);
  224. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  225. $.cookie('userMobile', result.data.user.F_Mobile);
  226. //$.cookie("seartGroupID", "1");
  227. $("#RoleCode").val(result.data.user.F_RoleCode);
  228. $("#GroupCode").val(result.data.user.F_GroupCode);
  229. $(".username").text(result.data.user.F_UserName);
  230. $(".chat_username").text(result.data.user.F_UserCode);
  231. $(".user_code").text(result.data.user.F_UserCode);
  232. $(".group").text(result.data.user.F_SeartGroup);
  233. //if (result.data.role) {
  234. // $(".rolename").text(result.data.role.F_RoleName);
  235. //}
  236. $(".deptname").text(result.data.user.depname);
  237. $(".yhtx").attr(
  238. "src",
  239. huayi.config.callcenter_url.substr(
  240. 0,
  241. huayi.config.callcenter_url.length - 1
  242. ) + result.data.user.F_See
  243. );
  244. obj.AgentID = result.data.user.F_UserCode;
  245. //obj.AgentExten = result.data.user.F_WorkNumber;
  246. $(".mgh").val(result.data.user.F_UserCode);
  247. $(".mn").val(result.data.user.F_UserName);
  248. $(".settingCompany").val(result.data.user.F_Company);
  249. $(".settingDepartment").val(result.data.user.F_Department);
  250. $(".settingPost").val(result.data.user.F_Post);
  251. $(".settingMobile").val(result.data.user.F_Mobile);
  252. $(".settingTelephone").val(result.data.user.F_Telephone);
  253. if(result.data.user.F_SeatFlag) {
  254. Connect();
  255. if($.cookie("code") == "spdbzy") {
  256. //layer.open({
  257. //type: 2,
  258. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  259. //title: "视频通话窗口",
  260. //shade: 0,
  261. //offset: "rb",
  262. //area: ["22%", "65%"], //宽高
  263. //});
  264. }else{
  265. connectVoice(1); //创建连接
  266. }
  267. //if($.cookie("code") != "spdbzy") {
  268. //connectVoice(1); //创建连接
  269. //}
  270. //CreateWebSockets();
  271. //$(".open_chat").show();
  272. //heartbeat = setInterval(function() {
  273. // Heart()
  274. //}, 60000);
  275. $("#top-search").show();
  276. $(".phoneBZ").show();
  277. $(".zts").show();
  278. obj.AgentGroup = $.cookie("seartGroupID");
  279. if($("#RoleCode").val() == "DBHWY") {
  280. // obj.AgentGroup = "1";
  281. $(".db_show").show();
  282. $(".hw_show").hide();
  283. } else if($("#RoleCode").val() == "ZJZY") {
  284. // obj.AgentGroup = "2";
  285. $(".db_show").show();
  286. $(".hw_show").hide();
  287. } else {
  288. // obj.AgentGroup = "364";
  289. $(".db_show").hide();
  290. $(".hw_show").show();
  291. }
  292. }
  293. if($("#RoleCode").val() != "EJWLDW") {
  294. $(".dclgd").eq(0).show();
  295. $(".cqgd").eq(0).show();
  296. //rightUp();
  297. //setInterval(rightUp, 60000);
  298. }
  299. if(result.data.role.F_RoleId == "6") {
  300. CreateWebSockets();
  301. $(".open_chat").show();
  302. }
  303. // if (result.data.role.F_IsEject == 1) {
  304. // $.getJSON(
  305. // huayi.config.callcenter_url +
  306. // "Index/GetNoDealOrderCounts",
  307. // {
  308. // token: $.cookie("token"),
  309. // },
  310. // function (result) {
  311. // if (result.data.lists.length != 0) {
  312. // // 弹框函数调用
  313. // login_DK();
  314. // }
  315. // }
  316. // );
  317. // }
  318. var roleCode = result.data.role.F_RoleCode
  319. // 反映类别
  320. getReactionCategory(roleCode);
  321. // 多媒体信息
  322. multimediaPrompt(roleCode);
  323. // 供暖专员不能添加工单
  324. if(roleCode === "GNZY") {
  325. $(".orderForm").hide();
  326. }
  327. }
  328. }
  329. );
  330. getWhetherEditInformation();
  331. $.ajaxSettings.async = false;
  332. $.getJSON(
  333. huayi.config.callcenter_url + "Index/GetMenu", {
  334. token: $.cookie("token"),
  335. },
  336. function(result) {
  337. $.ajaxSettings.async = true;
  338. if(result.state.toLowerCase() == "success") {
  339. $(result.data).each(function(i, n) {
  340. var html =
  341. '<li><a href="#" dataid=' +
  342. n.F_FunctionId +
  343. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  344. '><i class="fa iconfont">' +
  345. n.F_ImgUrl +
  346. '</i><span class="nav-label">' +
  347. n.F_FunctionName +
  348. '</span><span class="fa arrow"></span></a>';
  349. html += '<ul class="nav nav-second-level">';
  350. $(n.item).each(function(j, m) {
  351. if(m.item.length > 0) {
  352. html +=
  353. '<li><a class="" dataid=' +
  354. m.F_FunctionId +
  355. ' href="#">' +
  356. m.F_FunctionName +
  357. '<span class="' +
  358. m.F_FunctionCode +
  359. '"></span><span class="fa arrow"></span></a>'
  360. html += '<ul class="nav nav-third-level">';
  361. $(m.item).each(function(k, l) {
  362. html +=
  363. '<li><a class="J_menuItem" dataid=' +
  364. l.F_FunctionId +
  365. ' href="' +
  366. l.F_OptUrl +
  367. '">' +
  368. l.F_FunctionName +
  369. "</a>" +
  370. '<span class="label label-warning pull-right lblcount ' +
  371. l.F_FunctionCode +
  372. '"></span>' +
  373. "</li>";
  374. });
  375. html += "</li></ul>"
  376. } else {
  377. html +=
  378. '<li><a class="J_menuItem" dataid=' +
  379. m.F_FunctionId +
  380. ' href="' +
  381. m.F_OptUrl +
  382. '">' +
  383. m.F_FunctionName +
  384. "</a>" +
  385. '<span class="label label-warning pull-right lblcount ' +
  386. m.F_FunctionCode +
  387. '"></span>' +
  388. "</li>";
  389. }
  390. });
  391. html += "</ul></li>";
  392. $(html).appendTo($("#side-menu"));
  393. });
  394. $(".J_menuItem").click(function() {
  395. if($(this).text() == "来电弹屏") {
  396. $(".maxOpen").trigger("click");
  397. $(".head-pic .lahei .la-before").show();
  398. $(".head-pic .lahei .la-after").hide();
  399. }
  400. });
  401. }
  402. }
  403. );
  404. document.onclick = function(e) {
  405. $(".keyTransferDiv").hide();
  406. };
  407. $(".hw_through").click(function(e) {
  408. $(".keyTransferDiv").toggle();
  409. e = e || event;
  410. stopFunc(e);
  411. });
  412. function stopFunc(e) {
  413. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  414. }
  415. // 一键转接
  416. function throungh() {
  417. var guid = uuid();
  418. obj.Type = "Transfer";
  419. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  420. obj.Header = "8";
  421. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  422. obj.TaskPhoneID = ""; //回访的电话ID
  423. obj.TaskID = guid; //回访记录编号
  424. Send();
  425. $.ajax({
  426. type: "get",
  427. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  428. async: true,
  429. dataType: "json",
  430. data: {
  431. token: $.cookie("token"),
  432. callid: $(".hidCallID").val(),
  433. transfercall: $(".hw_through").attr("index")
  434. },
  435. success: function(result) {
  436. if(result.state.toLowerCase() == "success") {
  437. debugger
  438. }
  439. },
  440. });
  441. }
  442. // 获取转接数据
  443. function getkeyTransferData() {
  444. $(".keyTransferDiv dl").empty();
  445. $.ajax({
  446. type: "get",
  447. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  448. dataType: "json",
  449. async: false,
  450. data: {
  451. token: $.cookie("token"),
  452. id: 2988,
  453. },
  454. success: function(data) {
  455. if(data.state.toLowerCase() == "success") {
  456. var content = data.data;
  457. $(content).each(function(i, n) {
  458. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  459. });
  460. }
  461. },
  462. });
  463. }
  464. // 转接绑定事件
  465. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  466. $(".hw_through").attr("index", $(this).attr("data-number"))
  467. throungh()
  468. })
  469. //话务相关
  470. $("#top-search li").click(function() {
  471. if($(this).find("i").hasClass("active")) {
  472. if(obj.AgentID) {
  473. var fun = $(this).attr("datafun");
  474. obj.Type = fun;
  475. obj.AgentGroup = $.cookie("seartGroupID");
  476. switch(fun) {
  477. case "Login":
  478. // obj.AgentGroup = "364";
  479. obj.AgentGroup = $.cookie("seartGroupID");
  480. obj.AgentType = "0";
  481. Send();
  482. break; //签入
  483. case "SayFree":
  484. obj.freeType = "shoudong";
  485. Send();
  486. break; //签入
  487. case "callOutLogin":
  488. obj.AgentGroup = "9999";
  489. obj.AgentType = "0";
  490. obj.Type = "Login";
  491. Send();
  492. break; //外呼签入
  493. case "MakeCall":
  494. $(".hidCallID").val("");
  495. $("#hidwhtype").val(fun);
  496. whtp();
  497. //obj.DestinationNumber = "1012";
  498. break; //外呼
  499. case "Meeting":
  500. $("#hidwhtype").val(fun);
  501. whtp();
  502. //obj.DestinationNumber = "1012";
  503. break; //多方通话
  504. case "Transfer":
  505. $("#hidwhtype").val(fun);
  506. whtp();
  507. //obj.DestinationNumber = "1012";
  508. break; //转移
  509. case "Consult": //协商呼叫
  510. $("#hidwhtype").val(fun);
  511. whtp();
  512. break;
  513. case "ConfirmTransfer": //确认转移
  514. obj.EndParmer = "1";
  515. Send();
  516. break;
  517. case "CancelTransfer": //取消转移
  518. // $("#hidwhtype").val(ConfirmTransfer);
  519. obj.Type = "ConfirmTransfer";
  520. obj.EndParmer = "3";
  521. Send();
  522. break;
  523. case "TurnIvr": //转IVR
  524. obj.IvrName = "TurnIvr";
  525. obj.IvrPos = "1";
  526. Send();
  527. break;
  528. case "MeetingTakeBack": //多方通话回签
  529. obj.Type = "MeetingTakeBack";
  530. Send();
  531. break;
  532. case "satisfactionEvaluation": //多方通话回签
  533. satisfactionEvaluationFun();
  534. break;
  535. case "keyTransfer": // 一键转接
  536. break;
  537. default:
  538. Send();
  539. break;
  540. }
  541. }
  542. }
  543. });
  544. //知识库查询
  545. $(".searIcon").click(function() {
  546. loadZSK();
  547. });
  548. //历史记录查询
  549. $(".searchbtn").click(function() {
  550. loadOld();
  551. });
  552. //新增记录
  553. $(".addjl").click(function() {
  554. $(".addgd").show();
  555. $(".tbold").hide();
  556. });
  557. //关闭外呼弹屏
  558. $(".closes").click(function() {
  559. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  560. $(".WH").addClass("hidens");
  561. });
  562. //外呼呼出
  563. $(".CallOut").click(function(event) {
  564. event.stopPropagation();
  565. if($("#Result").val()) {
  566. $.ajax({
  567. type: "get",
  568. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  569. async: true,
  570. dataType: "json",
  571. data: {
  572. token: $.cookie("token"),
  573. phone: $("#Result").val(),
  574. },
  575. success: function(result) {
  576. if(result.state.toLowerCase() == "success") {
  577. var guid = uuid();
  578. obj.Type = $("#hidwhtype").val();
  579. obj.DestinationNumber = result.data.phone;
  580. obj.Header = result.data.fix;
  581. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  582. obj.TaskPhoneID = ""; //回访的电话ID
  583. obj.TaskID = guid; //回访记录编号
  584. obj.Callee = $("#Result").val(); //被叫号码
  585. obj.Caller = $.cookie("extno"); //操作人分机号
  586. Send();
  587. $("#Result").val("");
  588. $(".WH").addClass("hidens");
  589. }
  590. },
  591. });
  592. }
  593. });
  594. //外呼弹屏数字键盘样式
  595. $(".Num_ul div")
  596. .mousedown(function() {
  597. $(this).addClass("actives");
  598. $(".img").removeClass("hidens");
  599. })
  600. .mouseup(function() {
  601. $(this).removeClass("actives");
  602. });
  603. //外呼弹屏数字键盘号码输入
  604. $(".Num_ul li div").click(function() {
  605. var rt = $("#Result").val() + "";
  606. if(rt.length < 18) {
  607. rt = rt + $(this).find("a").text();
  608. $("#Result").val(rt);
  609. }
  610. });
  611. //外呼弹屏数字键盘号码截取
  612. $(".img").click(function() {
  613. var Result = $("#Result").val() + "";
  614. Result = Result.substr(0, Result.length - 1);
  615. $("#Result").val(Result);
  616. if(Result.length == 0) {
  617. $(".img").addClass("hidens");
  618. }
  619. });
  620. //外呼电话列表
  621. $(".bg_title li").click(function() {
  622. $(this).addClass("lactive").siblings().removeClass("lactive");
  623. loadWH();
  624. });
  625. $(".ty").click(function() {
  626. loadWH();
  627. });
  628. //创建投诉工单
  629. $(".addt_").click(function() {
  630. Statess = 0;
  631. Adds();
  632. });
  633. //创建投诉工单
  634. $(".addts").click(function() {
  635. Statess = 1;
  636. Adds();
  637. });
  638. $(".mapBJ").click(function() {
  639. $(".mapPos").hide();
  640. $(".mapBJ").hide();
  641. });
  642. $(".reposit").click(function() {
  643. // layer.open({
  644. // type: 2,
  645. // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
  646. // title: "知识库",
  647. // maxmin:true,
  648. // area: ["78%", "90%"], //宽高
  649. // });
  650. window.open('./CommonHtml/LDTPZSK.html');
  651. // $(".repoConte").toggle();
  652. });
  653. //上传附件
  654. $("#scwj").click(function() {
  655. $("#upFile").trigger("click");
  656. })
  657. $("#upFile").change(function() {
  658. upload();
  659. })
  660. //加载知识库
  661. loadZSK();
  662. //加载左侧导航菜单
  663. //loadMenu();
  664. // 综合菜单
  665. $(".comprehensive").click(function() {
  666. $(".comprehensiveContent").toggle();
  667. });
  668. // 获取坐席
  669. getSeatData($("#comprehensiveContentSerrchSeat"))
  670. // 综合查询
  671. loadComprehensiveList()
  672. // 搜索
  673. $(".comprehensiveContentSerrchBtn").click(function() {
  674. loadComprehensiveList();
  675. })
  676. //客户资料
  677. $(".khzl tbody>tr>td input").attr("readonly", true);
  678. $(".save").hide();
  679. $(".cancel").hide();
  680. $(".edit").click(function() {
  681. $(".save").show();
  682. $(".cancel").show();
  683. $(".edit").hide();
  684. $(".khzl tbody>tr>td input").attr("readonly", false);
  685. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  686. });
  687. $(".cancel").click(function() {
  688. $(".khzl tbody>tr>td input").attr("readonly", true);
  689. $(".khzl tbody>tr>td input").css("border", "0");
  690. $(".save").hide();
  691. $(".cancel").hide();
  692. $(".edit").show();
  693. });
  694. //保存客户
  695. $(".save").click(function() {
  696. var khid = $("#khid").val();
  697. var khmc = $(".khmc").val();
  698. var tsdh = $(".tsdh").val();
  699. var lxr = $(".lxr").val();
  700. var lxdh = $(".lxdh").val();
  701. var postcode = $(".postcode").val();
  702. var email = $(".email").val();
  703. // if (!khmc) {
  704. // layer.confirm('请输入客户名称!', {
  705. // btn: ['确定']
  706. // });
  707. // return;
  708. // }
  709. $.post(
  710. huayi.config.callcenter_url + "Customer/AddCustomer", {
  711. cid: khid,
  712. name: khmc,
  713. lxr: lxr,
  714. mobile: tsdh,
  715. telphone: lxdh,
  716. postcode: postcode,
  717. email: email,
  718. token: $.cookie("token"),
  719. },
  720. function(result) {
  721. result = $.parseJSON(result);
  722. if(result.state.toLowerCase() == "success") {
  723. $("#khid").val(result.data);
  724. $(".khmc").val(khmc);
  725. $(".tkhmc").text(khmc);
  726. $(".lxdh").val(lxdh);
  727. $(".tsdh").val(tsdh);
  728. $(".ttsdh").text(tsdh);
  729. $(".lxr").val(lxr);
  730. $(".postcode").val(postcode);
  731. $(".email").val(email);
  732. layer.msg("保存成功");
  733. $(".khzl tbody>tr>td input").attr("readonly", true);
  734. $(".khzl tbody>tr>td input").css("border", "0");
  735. $(".save").hide();
  736. $(".cancel").hide();
  737. $(".edit").show();
  738. }
  739. }
  740. );
  741. });
  742. //关闭录音弹出
  743. $(".setwin").click(function() {
  744. $(".t-shade").removeClass("cx");
  745. $("audio")[0].pause();
  746. });
  747. //修改密码开始
  748. $(".shezhi").click(function() {
  749. $(".shezison").toggle()
  750. });
  751. $(".permsgdetail").click(function(){
  752. $(".sel").text('个人资料')
  753. $(".shezison").toggle()
  754. $(".personal").show();
  755. $(".passeditbox").hide();
  756. $(".notpassedit").show();
  757. $(".grbj").trigger('click')
  758. })
  759. $(".perpassedit").click(function(){
  760. $(".sel").text('修改密码')
  761. $(".shezison").toggle()
  762. $(".personal").show();
  763. $(".notpassedit").hide();
  764. $(".passeditbox").show();
  765. $(".grbj").trigger('click')
  766. })
  767. //tab切换
  768. $(".perTab li").click(function() {
  769. $(this).addClass("sel").siblings().removeClass("sel");
  770. var index = $(this).index();
  771. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  772. });
  773. //编辑个人资料
  774. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  775. $(".grbj").click(function() {
  776. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  777. $(".grzl tbody>tr>td input.zhidu").css(
  778. "border-bottom",
  779. "1px solid #b3b3b3"
  780. );
  781. });
  782. //取消编辑
  783. $(".grqx").click(function() {
  784. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  785. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  786. });
  787. //关闭按钮
  788. $(".ptr").click(function() {
  789. $(".personal").hide();
  790. });
  791. //修改密码
  792. $(".grbtn").click(function() {
  793. var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
  794. var gh = $(".mgh").val();
  795. var xm = $(".mn").val();
  796. var ymm = $(".spwd").val();
  797. var xmm = $(".npwd").val();
  798. var qmm = $(".epwd").val();
  799. var jiamixmm = "";
  800. var jiamiymm = ""
  801. if(xmm){
  802. jiamixmm = $.md5(xmm)
  803. }
  804. if(ymm){
  805. jiamiymm = $.md5(ymm)
  806. }
  807. if(xmm !== qmm) {
  808. $(".wrong").show();
  809. return;
  810. }
  811. if(xmm == qmm){
  812. $(".wrong").hide();
  813. }
  814. if($(".sel").text() == '修改密码'){
  815. if(ymm == "") {
  816. layer.msg("原密码不允许为空!");
  817. return;
  818. }
  819. if(xmm == "") {
  820. layer.msg("新密码不允许为空!");
  821. return;
  822. }
  823. if(!reg.test(xmm)){
  824. layer.msg("密码至少10个字符必须包含字母大小写和数字!");
  825. return
  826. }
  827. }
  828. $(".wrong").hide();
  829. $(".grzl tbody>tr>td input").attr("readonly", true);
  830. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  831. $.ajax({
  832. type: "post",
  833. url: huayi.config.callcenter_url + "UserAccount/UpdatePwd",
  834. async: true,
  835. dataType: "json",
  836. data: {
  837. token: $.cookie("token"),
  838. usercode: gh,
  839. pwd: jiamixmm,
  840. oldpwd: jiamiymm,
  841. name: $(".mn").val(),
  842. company: $(".settingCompany").val(),
  843. department: $(".settingDepartment").val(),
  844. post: $(".settingPost").val(),
  845. mobile: $(".settingMobile").val(),
  846. phone: $(".settingTelephone").val(),
  847. code: $(".settingCode").val(),
  848. },
  849. success: function(result) {
  850. if(result.state.toLowerCase() == "success") {
  851. layer.msg("修改成功!");
  852. window.location.href = "login.html";
  853. } else {
  854. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  855. $(".grzl tbody>tr>td input.zhidu").css(
  856. "border-bottom",
  857. "1px solid #b3b3b3"
  858. );
  859. }
  860. },
  861. });
  862. });
  863. //获取验证码
  864. function getVerificationCode() {
  865. if($(".settingMobile").val() == "") {
  866. layer.msg("请输入手机号码!");
  867. return;
  868. }
  869. $.ajax({
  870. type: "post",
  871. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  872. async: true,
  873. dataType: "json",
  874. data: {
  875. token: $.cookie("token"),
  876. mobile: $(".settingMobile").val(),
  877. },
  878. success: function(result) {
  879. if(result.state.toLowerCase() == "success") {
  880. layer.msg("获取成功!");
  881. $(".btnVerificationCode").attr("disabled", true);
  882. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  883. $(".verificationCodeTips").show();
  884. setTimeout(function() {
  885. $(".btnVerificationCode").attr("disabled", false);
  886. $(".verificationCodeTips").hide();
  887. }, 60000);
  888. }
  889. },
  890. });
  891. }
  892. $(".btnVerificationCode").click(function() {
  893. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  894. $(".grzl tbody>tr>td input.zhidu").css(
  895. "border-bottom",
  896. "1px solid #b3b3b3"
  897. );
  898. getVerificationCode();
  899. });
  900. //是否需要编辑用户信息
  901. function getWhetherEditInformation() {
  902. $.ajax({
  903. type: "post",
  904. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  905. async: true,
  906. dataType: "json",
  907. data: {
  908. token: $.cookie("token")
  909. },
  910. success: function(result) {
  911. if(result.state.toLowerCase() == "success") {
  912. } else {
  913. $(".personal").show();
  914. $(".ptr").hide();
  915. $(".personalMask").show();
  916. }
  917. },
  918. error: function(result) {},
  919. });
  920. }
  921. //图片裁剪
  922. var o = $(".image-crop > img");
  923. $(o).cropper({
  924. aspectRatio: 1 / 1,
  925. resizable: false,
  926. dragCrop: false,
  927. preview: ".img-preview",
  928. done: function() {},
  929. });
  930. var r = $("#inputImage");
  931. if(window.FileReader) {
  932. r.change(function() {
  933. var e,
  934. i = new FileReader(),
  935. t = this.files;
  936. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  937. i.readAsDataURL(e);
  938. i.onload = function() {
  939. r.val("");
  940. o.cropper("reset", !0).cropper("replace", this.result);
  941. };
  942. } else {
  943. layer.msg("请选择图片文件");
  944. }
  945. });
  946. $("#setDrag").click(function() {
  947. o.cropper("setDragMode", "crop");
  948. // var img = o.cropper("getDataURL");
  949. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  950. $.post(
  951. huayi.config.callcenter_url + "Index/UploadTX64", {
  952. dataurl: encodeURIComponent(img),
  953. token: $.cookie("token"),
  954. },
  955. function(result) {
  956. result = $.parseJSON(result);
  957. if(result.state.toLowerCase() == "success") {
  958. $(".yhtx").attr(
  959. "src",
  960. huayi.config.callcenter_url.substr(
  961. 0,
  962. huayi.config.callcenter_url.length - 1
  963. ) + result.data
  964. );
  965. layer.msg("上传成功");
  966. $(".personal").hide();
  967. }
  968. }
  969. );
  970. });
  971. $("#zoomIn").click(function() {
  972. o.cropper("zoom", 0.1);
  973. });
  974. $("#zoomOut").click(function() {
  975. o.cropper("zoom", -0.1);
  976. });
  977. $("#rotateLeft").click(function() {
  978. o.cropper("rotate", 45);
  979. });
  980. $("#rotateRight").click(function() {
  981. o.cropper("rotate", -45);
  982. });
  983. } else {
  984. r.addClass("hide");
  985. }
  986. $("#zxTable tbody").on("click", "tr", function() {
  987. $(this).addClass("tr_bg");
  988. $(this).siblings().removeClass("tr_bg");
  989. $("#Result").val($(this).attr("fjh"));
  990. });
  991. //工单
  992. //当即办理
  993. //$(".Nows").change(function () {
  994. // $(".Nows_box").toggle();
  995. //});
  996. $('input:radio[name="banli"]').change(function() {
  997. if($(this).val() == "1") {
  998. $(".Nows_box").show();
  999. } else {
  1000. $(".Nows_box").hide();
  1001. }
  1002. });
  1003. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  1004. // helper.getDropList.getLocations($("#sourcearea"));
  1005. QY($("#sourcearea"));
  1006. // 获取乡镇,默认文峰区
  1007. getTownshipVillage($("#township"), 4965);
  1008. LB($("#type"));
  1009. ZT($("#keys"));
  1010. //加载来电类型 默认是 已受理并发送id
  1011. GetDicValueList();
  1012. $(".right-tab li").click(function() {
  1013. messages($(this).index());
  1014. });
  1015. //全部已读
  1016. $(".readed").click(function() {
  1017. $.ajax({
  1018. type: "get",
  1019. url: huayi.config.callcenter_url + "Index/CloseChat",
  1020. async: true,
  1021. dataType: "json",
  1022. data: {
  1023. token: $.cookie("token"),
  1024. id: 0,
  1025. },
  1026. success: function(data) {
  1027. if(data.total > 0) {
  1028. messages();
  1029. } else {
  1030. layer.msg("设置失败!");
  1031. }
  1032. },
  1033. });
  1034. });
  1035. //主动发消息
  1036. $(".sele_send").click(function() {
  1037. layer.open({
  1038. type: 2,
  1039. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  1040. title: "发送消息",
  1041. area: ["50%", "60%"], //宽高
  1042. });
  1043. });
  1044. var ru, rd, msgs;
  1045. $(".mid").val(0);
  1046. var mid = $(".mid").val();
  1047. $(".tuBiao").click(function() {
  1048. if($(".drm").css("display") == "block") {
  1049. $(".drm").css("display", "none");
  1050. } else {
  1051. $(".drm").css("display", "block");
  1052. }
  1053. });
  1054. $("#small-chat").click(function() {
  1055. if($(".small-chat-box").hasClass("active")) {
  1056. rightDown();
  1057. rd = setInterval(rightDown, 60000);
  1058. } else {
  1059. clearInterval(rd);
  1060. }
  1061. });
  1062. //即时通讯 消息总数
  1063. message_total();
  1064. //setInterval(message_total, 5000);
  1065. function message_total() {
  1066. helper.init.isload = 0;
  1067. $.ajax({
  1068. type: "get",
  1069. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1070. async: true,
  1071. dataType: "json",
  1072. data: {
  1073. token: $.cookie("token"),
  1074. top: 50,
  1075. },
  1076. success: function(data) {
  1077. helper.init.isload = 1;
  1078. if(data.total <= 0) {
  1079. $(".chat_count").hide();
  1080. $(".chat").removeClass("come_mess");
  1081. } else {
  1082. $(".chat_count").show();
  1083. $(".chat_count").html(data.total);
  1084. $(".chat").addClass("come_mess");
  1085. }
  1086. },
  1087. });
  1088. }
  1089. $(".chat").click(function() {
  1090. $("#right-sidebar").toggleClass("sidebar-open");
  1091. if($("#right-sidebar").hasClass("sidebar-open")) {
  1092. messages();
  1093. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1094. } else {
  1095. clearInterval(msgs);
  1096. }
  1097. });
  1098. $("#reflectCategory").bind("input propertychange", function() {
  1099. $(".layui-dropdown").hide();
  1100. if($("#reflectCategory").val() == "") {
  1101. $(".reflectCategoryList-wrapper").hide();
  1102. return;
  1103. }
  1104. var debounceGetSearchReactionCategory = debounce(
  1105. getSearchReactionCategory,
  1106. 500
  1107. );
  1108. $(".reflectCategoryList-wrapper").show();
  1109. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1110. });
  1111. $("#reflectCategoryList").on("click", "li", function() {
  1112. $(".reflectCategoryList-wrapper").hide();
  1113. $("#reflectCategory").val($(this).attr("indexName"));
  1114. $("#PID").val($(this).attr("index"));
  1115. });
  1116. // 获取工单数量
  1117. workcount();
  1118. });
  1119. function Adds() {
  1120. var callid = $(".hidCallID").val();
  1121. var value = $(' input[name="banli"]:checked ').val();
  1122. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1123. var threeWayCall;
  1124. if($("#threeWayCall").is(":checked")) {
  1125. threeWayCall = 1;
  1126. } else {
  1127. threeWayCall = 0;
  1128. }
  1129. if(!$("#cusphone").val()) {
  1130. layer.msg("请输入来电号码");
  1131. return;
  1132. } else if(!$("#title").val()) {
  1133. layer.msg("请输入标题");
  1134. return;
  1135. } else if(!$("#content").val()) {
  1136. layer.msg("请输入内容");
  1137. return;
  1138. } else if(!$("#PID").val()) {
  1139. layer.msg("请选择反映类别");
  1140. return;
  1141. } else if(value == 1 && !$("#result").val()) {
  1142. layer.msg("请输入直办内容");
  1143. return;
  1144. } else if(!$("#sourcearea").val()) {
  1145. layer.msg("请输入事发区域");
  1146. return;
  1147. }
  1148. $.ajax({
  1149. type: "post",
  1150. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1151. dataType: "json",
  1152. async: true,
  1153. beforeSend: function() {
  1154. //触发ajax请求开始时执行
  1155. $(".addt_").attr("disabled", true);
  1156. $(".addts").attr("disabled", true);
  1157. $(".addt_").text("提交中...");
  1158. $(".addts").text("提交中...");
  1159. },
  1160. data: {
  1161. bigtype: $("#phonetype2").val(),
  1162. cusname: $("#cusname").val(), //=来电人姓名
  1163. cussex: $("#cussex").val(),
  1164. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1165. conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
  1166. email: $("#email").val(),
  1167. zipcode: $("#zipcode").val(),
  1168. title: $("#title").val(),
  1169. ispd:ispd,
  1170. content: $("#content").val(),
  1171. callid: callid,
  1172. sourcearea: $("#sourcearea").val(), //=事发地域id
  1173. township: $("#township").val(), // 乡镇
  1174. village: $("#village").val(), // 村
  1175. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1176. source: $("#sourceSelect").val(), //=来源
  1177. phonetype: $("#phonetype").val(), // 电话类别
  1178. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1179. result: $("#result").val(),
  1180. longitude: $(".store_Lng").val(),
  1181. latitude: $(".store_Lat").val(),
  1182. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1183. type: $("#type").val(), //=类型
  1184. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1185. level: $("#level").val(), //=(1普通2紧急)
  1186. visittype: $("#visittype").val(), // 回访方式
  1187. isbusiness: $("#isbusiness").val(),
  1188. issubmit: Statess, //=(0保存1保存并提交)
  1189. business: threeWayCall,
  1190. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1191. token: $.cookie("token"),
  1192. },
  1193. success: function(data) {
  1194. if(data.state.toLowerCase() == "success") {
  1195. $(".addt_").attr("disabled", false);
  1196. $(".addts").attr("disabled", false);
  1197. $(".addt_").text("保存");
  1198. $(".addts").text("保存并提交");
  1199. layer.msg("操作成功");
  1200. $("#phonetype1").hide()
  1201. $("#phonetype2").hide()
  1202. $("#phonetype1").val('')
  1203. $("#phonetype2").val('')
  1204. $("#phonetype").val('12345')
  1205. Clean();
  1206. } else {
  1207. $(".addt_").attr("disabled", false);
  1208. $(".addts").attr("disabled", false);
  1209. $(".addt_").text("保存");
  1210. $(".addts").text("保存并提交");
  1211. }
  1212. },
  1213. });
  1214. }
  1215. //上传文件
  1216. function upload() {
  1217. var Files = document.getElementById("upFile").files;
  1218. console.log(Files);
  1219. if(Files.length > 0) {
  1220. var formData = new FormData();
  1221. for(var i = 0; i < Files.length; i++) {
  1222. formData.append('file' + i, Files[i]);
  1223. }
  1224. formData.append("token", $.cookie("token"));
  1225. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1226. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1227. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1228. typeName == 'xls' || typeName == 'xlsx') {
  1229. $.ajax({
  1230. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1231. type: "POST",
  1232. data: formData,
  1233. /**
  1234. *必须false才会自动加上正确的Content-Type
  1235. */
  1236. contentType: false,
  1237. /**
  1238. * 必须false才会避开jQuery对 formdata 的默认处理
  1239. * XMLHttpRequest会对 formdata 进行正确的处理
  1240. */
  1241. processData: false,
  1242. success: function(result) {
  1243. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1244. .outerHTML;
  1245. $("#upFile").change(function() {
  1246. upload();
  1247. });
  1248. var r = $.parseJSON(result);
  1249. if(r.state.toLowerCase() == "success") {
  1250. var a = r.data;
  1251. $(a).each(function(i, n) {
  1252. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1253. '">' + n.F_FileName.substring(19) +
  1254. '<i class="fa fa-remove del_file"></i></span>'
  1255. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1256. function(event) {
  1257. event.stopPropagation();
  1258. $(this).parent().remove();
  1259. file_num()
  1260. })
  1261. })
  1262. file_num();
  1263. }
  1264. }
  1265. });
  1266. } else {
  1267. layer.msg("格式不正确");
  1268. }
  1269. } else {
  1270. layer.confirm('请上传文件!', {
  1271. btn: ['确定']
  1272. });
  1273. }
  1274. }
  1275. //上传文件隐藏域值
  1276. function file_num() {
  1277. var str = '';
  1278. var Str;
  1279. $('.fileBox .files').each(function(j, m) {
  1280. var aa = $(m).attr("fiel-num")
  1281. console.log(aa);
  1282. str += aa + ",";
  1283. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1284. })
  1285. $("#file").val(Str);
  1286. }
  1287. //清空
  1288. function Clean() {
  1289. //左侧
  1290. //debugger;
  1291. $(".ldname").val(""); //来电人
  1292. $("#khid").val("");
  1293. $(".tsdh").val(""); //来电号码
  1294. $(".ldlocation").text("未知"); //归属地
  1295. $(".lxr").val(""); //联系人
  1296. $(".lxdh").val(""); //联系电话
  1297. $(".postcode").val(""); //邮编
  1298. $(".email").val(""); //email
  1299. $(".ldtime").val(""); //录入时间
  1300. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1301. $(".Nows_box").hide();
  1302. //右侧
  1303. $("#cusname").val(""); //=来电人姓名
  1304. $("#cussex").val("");
  1305. $("#cusphone").val(""); //=来电人电话
  1306. $("#contactphone").val(""); //=来电人电话
  1307. $("#email").val("");
  1308. $("#zipcode").val("");
  1309. $("#conphone").val("");
  1310. $("#title").val("");
  1311. $("#content").val("");
  1312. $("#sourceaddress").val(""); //=事发详细地址
  1313. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1314. $("#type option:first").prop("selected", "selected");
  1315. $("#level option:first").prop("selected", "selected");
  1316. $("#visittype option:first").prop("selected", "selected");
  1317. $("#isbusiness option:first").prop("selected", "selected");
  1318. console.log($("#isbusiness").val())
  1319. $("#keys option:first").prop("selected", "selected");
  1320. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1321. $("#sourcearea option:first").prop("selected", "selected");
  1322. $("#township").val(""); // 乡镇
  1323. $("#village").val(""); // 村
  1324. $("#result").val("");
  1325. $(".inps").val("");
  1326. $("#PID").val("");
  1327. $("#reflectCategory").val("");
  1328. $("#Dpment").val("");
  1329. $(".Cleans").hide();
  1330. $("#file").val('');
  1331. $(".fileBox").html('')
  1332. }
  1333. function clearworkorder() {
  1334. $("#xxlb").val("");
  1335. $("#xxlb").trigger("change");
  1336. $("#FArea").val("");
  1337. $("#FArea").trigger("change");
  1338. $("#sfdz").val("");
  1339. $("#tskh").val("");
  1340. $("#tsdh").val("");
  1341. $("#email").val("");
  1342. $("#postcode").val("");
  1343. $("#lxr").val("");
  1344. $("#lxdh").val("");
  1345. $("#content").val("");
  1346. $("#result").val("");
  1347. $("#JArea").val("");
  1348. $("#JArea").trigger("change");
  1349. $("#remark").val("");
  1350. $("#khid").val("");
  1351. $(".khmc").val("");
  1352. $(".tsdh").val("");
  1353. $(".lxr").val("");
  1354. $(".lxdh").val("");
  1355. $(".postcode").val("");
  1356. $(".email").val("");
  1357. }
  1358. //获取历史记录
  1359. function loadOld() {
  1360. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1361. // $(".complain").hide();
  1362. // $(".complain")
  1363. // .eq(type * 1)
  1364. // .show();
  1365. // if (type == "2") {
  1366. //先销毁表格
  1367. $("#orderlist").bootstrapTable("destroy");
  1368. //初始化表格,动态从服务器加载数据
  1369. $("#orderlist").bootstrapTable({
  1370. method: "get", //使用get请求到服务器获取数据
  1371. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1372. contentType: "application/x-www-form-urlencoded",
  1373. striped: true, //表格显示条纹
  1374. pagination: true, //启动分页
  1375. pageSize: 5, //每页显示的记录数
  1376. pageNumber: 1, //当前第几页
  1377. pageList: [5, 10], //记录数可选列表
  1378. search: false, //是否启用查询
  1379. showColumns: false, //显示下拉框勾选要显示的列
  1380. showRefresh: false, //显示刷新按钮
  1381. sidePagination: "server", //表示服务端请求
  1382. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1383. //设置为limit可以获取limit, offset, search, sort, order
  1384. queryParamsType: "undefined",
  1385. queryParams: function queryParams(params) {
  1386. //设置查询参数
  1387. var param = {
  1388. page: params.pageNumber,
  1389. pagesize: params.pageSize,
  1390. islike: 0,
  1391. tel: $(".hidTel").val(),
  1392. starttime: $("#con_startTime").val(),
  1393. endtime: $("#con_endTime").val(),
  1394. token: $.cookie("token"),
  1395. };
  1396. return param;
  1397. },
  1398. onLoadSuccess: function() {
  1399. //加载成功时执行
  1400. //layer.msg("加载成功");
  1401. },
  1402. onLoadError: function() {
  1403. //加载失败时执行
  1404. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1405. },
  1406. });
  1407. // } else if (type == "1") {
  1408. //先销毁表格
  1409. $("#oldlist").bootstrapTable("destroy");
  1410. //初始化表格,动态从服务器加载数据
  1411. $("#oldlist").bootstrapTable({
  1412. method: "get", //使用get请求到服务器获取数据
  1413. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1414. contentType: "application/x-www-form-urlencoded",
  1415. striped: true, //表格显示条纹
  1416. pagination: true, //启动分页
  1417. pageSize: 5, //每页显示的记录数
  1418. pageNumber: 1, //当前第几页
  1419. pageList: [5, 10], //记录数可选列表
  1420. search: false, //是否启用查询
  1421. showColumns: false, //显示下拉框勾选要显示的列
  1422. showRefresh: false, //显示刷新按钮
  1423. sidePagination: "server", //表示服务端请求
  1424. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1425. //设置为limit可以获取limit, offset, search, sort, order
  1426. queryParamsType: "undefined",
  1427. queryParams: function queryParams(params) {
  1428. //设置查询参数
  1429. var param = {
  1430. page: params.pageNumber,
  1431. pagesize: params.pageSize,
  1432. tel: $(".hidTel").val(),
  1433. starttime: $("#old_startTime").val(),
  1434. endtime: $("#old_endTime").val(),
  1435. token: $.cookie("token"),
  1436. };
  1437. return param;
  1438. },
  1439. onLoadSuccess: function() {
  1440. //加载成功时执行
  1441. //layer.msg("加载成功");
  1442. },
  1443. onLoadError: function() {
  1444. //加载失败时执行
  1445. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1446. },
  1447. });
  1448. // }
  1449. }
  1450. //格式化工单号
  1451. function formatWorkOrderNum(val, row) {
  1452. if(val) {
  1453. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1454. }
  1455. }
  1456. //编号
  1457. function Code(val, row, index) {
  1458. return index + 1;
  1459. }
  1460. function GetCallState(val) {
  1461. if(val == "1") {
  1462. return "已接通";
  1463. } else {
  1464. return "未接通";
  1465. }
  1466. }
  1467. //音频
  1468. function setCode(val) {
  1469. if(val) {
  1470. return(
  1471. '<div class="imgs" style="cursor: pointer;">' +
  1472. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1473. val +
  1474. '" />' +
  1475. "</div>"
  1476. );
  1477. } else {
  1478. return "";
  1479. }
  1480. }
  1481. function recording(ele) {
  1482. var path = $(ele).attr("item");
  1483. layer.open({
  1484. type: 2,
  1485. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1486. title: '录音',
  1487. area: ['30%', '20%'], //宽高
  1488. maxmin: true,
  1489. shade: 0
  1490. });
  1491. }
  1492. function GetLink(val) {
  1493. if(val) {
  1494. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1495. } else {
  1496. return "";
  1497. }
  1498. }
  1499. function GetLinkAll(val){
  1500. if(val) {
  1501. var arr = val.split(",")
  1502. var str = ""
  1503. arr.forEach(function(v, i) {
  1504. str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
  1505. })
  1506. str += str.slice(0, -1);
  1507. return str;
  1508. }else{
  1509. return "";
  1510. }
  1511. }
  1512. function formatterResult(val) {
  1513. if(val) {
  1514. // + ' title="' + val + '" ';
  1515. var strResult = val;
  1516. if(strResult.length > 20) {
  1517. strResult = strResult.substring(0, 20) + "...";
  1518. }
  1519. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1520. return strResult;
  1521. }
  1522. }
  1523. //查看详情
  1524. function ckxq(str) {
  1525. layer.open({
  1526. type: 2,
  1527. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1528. title: "工单详情",
  1529. area: ["80%", "80%"], //宽高
  1530. });
  1531. }
  1532. //截取字符串
  1533. function GetCont(val) {
  1534. if(val) {
  1535. var str = "<div ";
  1536. if(val.length > 20) {
  1537. str = str + ' title="' + val + '" ';
  1538. val = val.substr(0, 20) + "...";
  1539. }
  1540. return str + ">" + val + "</div>";
  1541. } else {
  1542. return "";
  1543. }
  1544. }
  1545. //加载字典
  1546. function loadDic(obj, pid) {
  1547. obj.empty();
  1548. obj.append('<option selected="selected" value="">请选择</option>');
  1549. if(!pid) {
  1550. pid = -1;
  1551. }
  1552. $.getJSON(
  1553. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1554. token: $.cookie("token"),
  1555. pid: pid,
  1556. },
  1557. function(data) {
  1558. if(data.state.toLowerCase() == "success") {
  1559. var content = data.data;
  1560. $(content).each(function(i, n) {
  1561. $(
  1562. "<option value='" +
  1563. n.F_ValueId +
  1564. "'>" +
  1565. n.F_Value +
  1566. "</option>"
  1567. ).appendTo(obj);
  1568. });
  1569. }
  1570. }
  1571. );
  1572. }
  1573. //获取知识库
  1574. function loadZSK(type = "1") {
  1575. var table = $("#tableList" + type);
  1576. $(".tableWarpper" + type)
  1577. .show()
  1578. .siblings()
  1579. .hide();
  1580. table.bootstrapTable("destroy");
  1581. if(type === "1") {
  1582. //初始化表格,动态从服务器加载数据
  1583. table.bootstrapTable({
  1584. method: "get", //使用get请求到服务器获取数据
  1585. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1586. contentType: "application/x-www-form-urlencoded",
  1587. striped: true, //表格显示条纹
  1588. pagination: true, //启动分页
  1589. pageSize: 10, //每页显示的记录数
  1590. pageNumber: 1, //当前第几页
  1591. pageList: [10, 20, 50, 100], //记录数可选列表
  1592. search: false, //是否启用查询
  1593. showColumns: false, //显示下拉框勾选要显示的列
  1594. showRefresh: false, //显示刷新按钮
  1595. sidePagination: "server", //表示服务端请求
  1596. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1597. //设置为limit可以获取limit, offset, search, sort, order
  1598. queryParamsType: "undefined",
  1599. queryParams: function queryParams(params) {
  1600. //设置查询参数
  1601. var param = {
  1602. page: params.pageNumber,
  1603. pagesize: params.pageSize,
  1604. token: $.cookie("token"),
  1605. keyvalue: "",
  1606. stime: "",
  1607. etime: "",
  1608. };
  1609. return param;
  1610. },
  1611. onLoadSuccess: function() {
  1612. //加载成功时执行
  1613. //layer.msg("加载成功");
  1614. },
  1615. onLoadError: function() {
  1616. //加载失败时执行
  1617. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1618. },
  1619. });
  1620. } else if(type === "2") {
  1621. //初始化表格,动态从服务器加载数据
  1622. table.bootstrapTable({
  1623. method: "get", //使用get请求到服务器获取数据
  1624. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1625. contentType: "application/x-www-form-urlencoded",
  1626. striped: true, //表格显示条纹
  1627. pagination: true, //启动分页
  1628. pageSize: 10, //每页显示的记录数
  1629. pageNumber: 1, //当前第几页
  1630. pageList: [10, 20, 50, 100], //记录数可选列表
  1631. search: false, //是否启用查询
  1632. showColumns: false, //显示下拉框勾选要显示的列
  1633. showRefresh: false, //显示刷新按钮
  1634. sidePagination: "server", //表示服务端请求
  1635. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1636. //设置为limit可以获取limit, offset, search, sort, order
  1637. queryParamsType: "undefined",
  1638. queryParams: function queryParams(params) {
  1639. //设置查询参数
  1640. var param = {
  1641. page: params.pageNumber,
  1642. pagesize: params.pageSize,
  1643. token: $.cookie("token"),
  1644. keyvalue: "",
  1645. key: "",
  1646. stime: "",
  1647. etime: "",
  1648. };
  1649. return param;
  1650. },
  1651. onLoadSuccess: function() {
  1652. //加载成功时执行
  1653. //layer.msg("加载成功");
  1654. },
  1655. onLoadError: function() {
  1656. //加载失败时执行
  1657. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1658. },
  1659. });
  1660. } else if(type === "3") {
  1661. //初始化表格,动态从服务器加载数据
  1662. table.bootstrapTable({
  1663. method: "get", //使用get请求到服务器获取数据
  1664. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1665. contentType: "application/x-www-form-urlencoded",
  1666. striped: true, //表格显示条纹
  1667. pagination: true, //启动分页
  1668. pageSize: 10, //每页显示的记录数
  1669. pageNumber: 1, //当前第几页
  1670. pageList: [10, 20, 50, 100], //记录数可选列表
  1671. search: false, //是否启用查询
  1672. showColumns: false, //显示下拉框勾选要显示的列
  1673. showRefresh: false, //显示刷新按钮
  1674. sidePagination: "server", //表示服务端请求
  1675. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1676. //设置为limit可以获取limit, offset, search, sort, order
  1677. queryParamsType: "undefined",
  1678. queryParams: function queryParams(params) {
  1679. //设置查询参数
  1680. var param = {
  1681. page: params.pageNumber,
  1682. pagesize: params.pageSize,
  1683. token: $.cookie("token"),
  1684. keyvalue: "",
  1685. key: "",
  1686. stime: "",
  1687. etime: "",
  1688. };
  1689. return param;
  1690. },
  1691. onLoadSuccess: function() {
  1692. //加载成功时执行
  1693. //layer.msg("加载成功");
  1694. },
  1695. onLoadError: function() {
  1696. //加载失败时执行
  1697. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1698. },
  1699. });
  1700. } else if(type === "4") {
  1701. //初始化表格,动态从服务器加载数据
  1702. table.bootstrapTable({
  1703. method: "get", //使用get请求到服务器获取数据
  1704. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1705. contentType: "application/x-www-form-urlencoded",
  1706. striped: true, //表格显示条纹
  1707. pagination: true, //启动分页
  1708. pageSize: 10, //每页显示的记录数
  1709. pageNumber: 1, //当前第几页
  1710. pageList: [10, 20, 50, 100], //记录数可选列表
  1711. search: false, //是否启用查询
  1712. showColumns: false, //显示下拉框勾选要显示的列
  1713. showRefresh: false, //显示刷新按钮
  1714. sidePagination: "server", //表示服务端请求
  1715. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1716. //设置为limit可以获取limit, offset, search, sort, order
  1717. queryParamsType: "undefined",
  1718. queryParams: function queryParams(params) {
  1719. //设置查询参数
  1720. var param = {
  1721. page: params.pageNumber,
  1722. pagesize: params.pageSize,
  1723. token: $.cookie("token"),
  1724. keyvalue: "",
  1725. key: "",
  1726. stime: "",
  1727. etime: "",
  1728. };
  1729. return param;
  1730. },
  1731. onLoadSuccess: function() {
  1732. //加载成功时执行
  1733. //layer.msg("加载成功");
  1734. },
  1735. onLoadError: function() {
  1736. //加载失败时执行
  1737. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1738. },
  1739. });
  1740. } else if(type === "5") {
  1741. //初始化表格,动态从服务器加载数据
  1742. table.bootstrapTable({
  1743. method: "get", //使用get请求到服务器获取数据
  1744. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1745. contentType: "application/x-www-form-urlencoded",
  1746. striped: true, //表格显示条纹
  1747. pagination: true, //启动分页
  1748. pageSize: 10, //每页显示的记录数
  1749. pageNumber: 1, //当前第几页
  1750. pageList: [10, 20, 50, 100], //记录数可选列表
  1751. search: false, //是否启用查询
  1752. showColumns: false, //显示下拉框勾选要显示的列
  1753. showRefresh: false, //显示刷新按钮
  1754. sidePagination: "server", //表示服务端请求
  1755. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1756. //设置为limit可以获取limit, offset, search, sort, order
  1757. queryParamsType: "undefined",
  1758. queryParams: function queryParams(params) {
  1759. //设置查询参数
  1760. var param = {
  1761. page: params.pageNumber,
  1762. pagesize: params.pageSize,
  1763. token: $.cookie("token"),
  1764. keyvalue: "",
  1765. key: "",
  1766. stime: "",
  1767. etime: "",
  1768. };
  1769. return param;
  1770. },
  1771. onLoadSuccess: function() {
  1772. //加载成功时执行
  1773. //layer.msg("加载成功");
  1774. },
  1775. onLoadError: function() {
  1776. //加载失败时执行
  1777. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1778. },
  1779. });
  1780. } else if(type === "6") {
  1781. //初始化表格,动态从服务器加载数据
  1782. table.bootstrapTable({
  1783. method: "get", //使用get请求到服务器获取数据
  1784. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1785. contentType: "application/x-www-form-urlencoded",
  1786. striped: true, //表格显示条纹
  1787. pagination: true, //启动分页
  1788. pageSize: 10, //每页显示的记录数
  1789. pageNumber: 1, //当前第几页
  1790. pageList: [10, 20, 50, 100], //记录数可选列表
  1791. search: false, //是否启用查询
  1792. showColumns: false, //显示下拉框勾选要显示的列
  1793. showRefresh: false, //显示刷新按钮
  1794. sidePagination: "server", //表示服务端请求
  1795. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1796. //设置为limit可以获取limit, offset, search, sort, order
  1797. queryParamsType: "undefined",
  1798. queryParams: function queryParams(params) {
  1799. //设置查询参数
  1800. var param = {
  1801. page: params.pageNumber,
  1802. pagesize: params.pageSize,
  1803. token: $.cookie("token"),
  1804. keyvalue: "",
  1805. key: "",
  1806. stime: "",
  1807. etime: "",
  1808. };
  1809. return param;
  1810. },
  1811. onLoadSuccess: function() {
  1812. //加载成功时执行
  1813. //layer.msg("加载成功");
  1814. },
  1815. onLoadError: function() {
  1816. //加载失败时执行
  1817. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1818. },
  1819. });
  1820. } else if(type === "7") {
  1821. //初始化表格,动态从服务器加载数据
  1822. table.bootstrapTable({
  1823. method: "get", //使用get请求到服务器获取数据
  1824. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1825. contentType: "application/x-www-form-urlencoded",
  1826. striped: true, //表格显示条纹
  1827. pagination: true, //启动分页
  1828. pageSize: 10, //每页显示的记录数
  1829. pageNumber: 1, //当前第几页
  1830. pageList: [10, 20, 50, 100], //记录数可选列表
  1831. search: false, //是否启用查询
  1832. showColumns: false, //显示下拉框勾选要显示的列
  1833. showRefresh: false, //显示刷新按钮
  1834. sidePagination: "server", //表示服务端请求
  1835. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1836. //设置为limit可以获取limit, offset, search, sort, order
  1837. queryParamsType: "undefined",
  1838. queryParams: function queryParams(params) {
  1839. //设置查询参数
  1840. var param = {
  1841. page: params.pageNumber,
  1842. pagesize: params.pageSize,
  1843. token: $.cookie("token"),
  1844. type:1,
  1845. key:$('.rightSearchKey').val(),
  1846. };
  1847. return param;
  1848. },
  1849. onLoadSuccess: function() {
  1850. //加载成功时执行
  1851. //layer.msg("加载成功");
  1852. },
  1853. onLoadError: function() {
  1854. //加载失败时执行
  1855. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1856. },
  1857. });
  1858. } else if(type === "8") {
  1859. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1860. }
  1861. }
  1862. $('#rightSearch').click(function(){
  1863. loadZSK("7");
  1864. })
  1865. $(".ldcrb-top ul li").click(function() {
  1866. $(this).addClass("activity").siblings().removeClass("activity");
  1867. var type = $(this).attr("data-type");
  1868. loadZSK(type);
  1869. });
  1870. // 序号
  1871. function serialNumber(val, row, index) {
  1872. return index + 1;
  1873. }
  1874. // 操作
  1875. function operation1(val, row) {
  1876. return(
  1877. '<div class="tool_downs">' +
  1878. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1879. row.F_Id +
  1880. '" onclick="detailBtn1(\'' +
  1881. row.F_Id +
  1882. '\')" title="详情">详情</a>' +
  1883. "</div>"
  1884. );
  1885. }
  1886. // 操作
  1887. function operation2(val, row) {
  1888. return(
  1889. '<div class="tool_downs">' +
  1890. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1891. row.F_Id +
  1892. '" onclick="detailBtn2(\'' +
  1893. row.F_Id +
  1894. '\')" title="详情">详情</a>' +
  1895. "</div>"
  1896. );
  1897. }
  1898. // 操作
  1899. function operation3(val, row) {
  1900. return(
  1901. '<div class="tool_downs">' +
  1902. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1903. row.F_Id +
  1904. '" onclick="detailBtn3(\'' +
  1905. row.F_Id +
  1906. '\')" title="详情">详情</a>' +
  1907. "</div>"
  1908. );
  1909. }
  1910. // 操作
  1911. function operation4(val, row) {
  1912. return(
  1913. '<div class="tool_downs">' +
  1914. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1915. row.F_Id +
  1916. '" onclick="detailBtn4(\'' +
  1917. row.F_Id +
  1918. '\')" title="详情">详情</a>' +
  1919. "</div>"
  1920. );
  1921. }
  1922. // 操作
  1923. function operation5(val, row) {
  1924. return(
  1925. '<div class="tool_downs">' +
  1926. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1927. row.F_Id +
  1928. '" onclick="detailBtn5(\'' +
  1929. row.F_Id +
  1930. '\')" title="详情">详情</a>' +
  1931. "</div>"
  1932. );
  1933. }
  1934. // 操作
  1935. function operation6(val, row) {
  1936. return(
  1937. '<div class="tool_downs">' +
  1938. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1939. row.F_Id +
  1940. '" onclick="detailBtn6(\'' +
  1941. row.F_Id +
  1942. '\')" title="详情">详情</a>' +
  1943. "</div>"
  1944. );
  1945. }
  1946. // 操作
  1947. function operation7(val, row) {
  1948. return(
  1949. '<div class="tool_downs">' +
  1950. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1951. row.F_Id +
  1952. '" onclick="detailBtn7(\'' +
  1953. row.F_Id +
  1954. '\')" title="详情">详情</a>' +
  1955. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1956. row.F_Id +
  1957. '" onclick="noSolve(\'' +
  1958. row.F_Id +
  1959. '\')" title="未解决">未解决</a>' +
  1960. "</div>"
  1961. );
  1962. }
  1963. // 详情
  1964. function detailBtn1(id) {
  1965. layer.open({
  1966. type: 2,
  1967. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  1968. title: "政策专家库",
  1969. area: ["80%", "80%"], //宽高
  1970. });
  1971. }
  1972. // 详情
  1973. function detailBtn2(id) {
  1974. layer.open({
  1975. type: 2,
  1976. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  1977. title: "办事指南",
  1978. area: ["80%", "80%"], //宽高
  1979. });
  1980. }
  1981. // 详情
  1982. function detailBtn3(id) {
  1983. layer.open({
  1984. type: 2,
  1985. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  1986. title: "热点问题",
  1987. area: ["80%", "80%"], //宽高
  1988. });
  1989. }
  1990. // 详情
  1991. function detailBtn4(id) {
  1992. layer.open({
  1993. type: 2,
  1994. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  1995. title: "政策法规",
  1996. area: ["80%", "80%"], //宽高
  1997. });
  1998. }
  1999. // 详情
  2000. function detailBtn5(id) {
  2001. layer.open({
  2002. type: 2,
  2003. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  2004. title: "名词解释",
  2005. area: ["80%", "80%"], //宽高
  2006. });
  2007. }
  2008. // 详情
  2009. function detailBtn6(id) {
  2010. layer.open({
  2011. type: 2,
  2012. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  2013. title: "部门职能",
  2014. area: ["80%", "80%"], //宽高
  2015. });
  2016. }
  2017. // 详情
  2018. function detailBtn7(id) {
  2019. layer.open({
  2020. type: 2,
  2021. title: '查看知识库详情',
  2022. area: ['70%', '60%'],
  2023. maxmin:true,
  2024. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  2025. });
  2026. }
  2027. // 获取坐席
  2028. function getSeatData(obj) {
  2029. obj.empty();
  2030. $.getJSON(
  2031. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  2032. token: $.cookie("token"),
  2033. },
  2034. function(data) {
  2035. if(data.state.toLowerCase() == "success") {
  2036. var content = data.data;
  2037. $(content).each(function(i, n) {
  2038. $(
  2039. "<option value='" +
  2040. n.F_UserCode +
  2041. "'>" +
  2042. n.F_UserName +
  2043. "</option>"
  2044. ).appendTo(obj);
  2045. });
  2046. obj.selectpicker({
  2047. noneSelectedText: "请选择", //默认显示内容
  2048. });
  2049. obj.selectpicker("refresh");
  2050. }
  2051. }
  2052. );
  2053. }
  2054. // 综合查询
  2055. function loadComprehensiveList() {
  2056. //先销毁表格
  2057. $("#comprehensiveContentList").bootstrapTable("destroy");
  2058. //初始化表格,动态从服务器加载数据
  2059. $("#comprehensiveContentList").bootstrapTable({
  2060. method: "get", //使用get请求到服务器获取数据
  2061. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  2062. contentType: "application/x-www-form-urlencoded",
  2063. striped: true, //表格显示条纹
  2064. pagination: true, //启动分页
  2065. pageSize: 10, //每页显示的记录数
  2066. pageNumber: 1, //当前第几页
  2067. pageList: [10, 20, 50, 100], //记录数可选列表
  2068. search: false, //是否启用查询
  2069. showColumns: false, //显示下拉框勾选要显示的列
  2070. showRefresh: false, //显示刷新按钮
  2071. sidePagination: "server", //表示服务端请求
  2072. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2073. //设置为limit可以获取limit, offset, search, sort, order
  2074. queryParamsType: "undefined",
  2075. queryParams: function queryParams(params) {
  2076. //设置查询参数
  2077. var param = {
  2078. page: params.pageNumber,
  2079. pagesize: params.pageSize,
  2080. workid: $("#wids").val().replace(/\s+/g, ""),
  2081. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2082. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2083. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2084. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2085. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2086. // starttime: $("#starttime").val(), //=开始时间
  2087. // endtime: $("#endtime").val(), //=结束时间
  2088. comprehensive: 1,
  2089. token: $.cookie("token"),
  2090. };
  2091. return param;
  2092. },
  2093. onLoadSuccess: function(data) {
  2094. //加载成功时执行
  2095. // layer.msg("加载成功");
  2096. },
  2097. onLoadError: function() {
  2098. //加载失败时执行
  2099. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2100. },
  2101. });
  2102. }
  2103. function conversionBootstrapSelectData(obj) {
  2104. var returnData = "";
  2105. var selectedData = obj.val();
  2106. if(selectedData != null) {
  2107. for(var i = 0; i < selectedData.length; i++) {
  2108. returnData += selectedData[i] + ","
  2109. }
  2110. returnData = returnData.slice(0, -1);
  2111. } else {
  2112. returnData = ""
  2113. }
  2114. return returnData;
  2115. }
  2116. //解决
  2117. function resolve(id) {
  2118. var laye = layer.confirm(
  2119. "确定解决?", {
  2120. btn: ["确定", "取消"], //可以无限个按钮
  2121. },
  2122. function() {
  2123. //按钮【按钮一】的回调
  2124. $.ajax({
  2125. type: "post",
  2126. url: huayi.config.callcenter_url + "Repository/OptRep",
  2127. async: true,
  2128. dataType: "json",
  2129. data: {
  2130. token: $.cookie("token"),
  2131. repid: id,
  2132. type: 1,
  2133. },
  2134. success: function(data) {
  2135. if(data.state.toLowerCase() == "success") {
  2136. layer.msg("提交成功!");
  2137. layer.close(laye);
  2138. }
  2139. },
  2140. });
  2141. },
  2142. function(index) {
  2143. //按钮【按钮二】的回调
  2144. layer.close(laye);
  2145. }
  2146. );
  2147. }
  2148. //未解决
  2149. function noSolve(id) {
  2150. var laye = layer.open({
  2151. type: 1,
  2152. shade: false,
  2153. area: ["430px", "260px"],
  2154. title: "请输入未解决原因", //不显示标题
  2155. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2156. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2157. "</div>",
  2158. cancel: function() {
  2159. layer.close();
  2160. },
  2161. btn: ["确定", "取消"], //按钮
  2162. yes: function() {
  2163. console.log($("#resultNoSolve").val())
  2164. if(!$("#resultNoSolve").val()) {
  2165. layer.msg("请填写未解决原因!");
  2166. return false;
  2167. } else {
  2168. $.ajax({
  2169. type: "post",
  2170. url: huayi.config.callcenter_url + "Repository/OptRep",
  2171. async: true,
  2172. dataType: "json",
  2173. data: {
  2174. token: $.cookie("token"),
  2175. repid: id,
  2176. reason: $("#resultNoSolve").val(),
  2177. type: 2,
  2178. },
  2179. success: function(data) {
  2180. if(data.state.toLowerCase() == "success") {
  2181. layer.msg("提交成功!");
  2182. layer.close(laye);
  2183. loadZSK("7");
  2184. }
  2185. },
  2186. });
  2187. }
  2188. },
  2189. });
  2190. }
  2191. //外呼弹屏
  2192. function whtp() {
  2193. $("#Result").val("");
  2194. if($(".WH").hasClass("fadeOutUp")) {
  2195. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2196. }
  2197. $(".WH").removeClass("hidens");
  2198. $(".first").removeClass("first");
  2199. $(".WH").addClass("first");
  2200. loadWH();
  2201. }
  2202. //加载外呼电话列表
  2203. function loadWH() {
  2204. $(".phonediv").hide();
  2205. var n = $(".bg_title .lactive").attr("itemid");
  2206. switch(n) {
  2207. case "0":
  2208. var obj0 = $(".phonediv").eq(0);
  2209. obj0.show();
  2210. //先销毁表格
  2211. var table = obj0.find(".phonelist");
  2212. table.bootstrapTable("destroy");
  2213. //初始化表格,动态从服务器加载数据
  2214. table.bootstrapTable({
  2215. method: "get", //使用get请求到服务器获取数据
  2216. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2217. contentType: "application/x-www-form-urlencoded",
  2218. striped: true, //表格显示条纹
  2219. pagination: true, //启动分页
  2220. pageSize: 10, //每页显示的记录数
  2221. pageNumber: 1, //当前第几页
  2222. pageList: [10, 20, 50, 100], //记录数可选列表
  2223. search: false, //是否启用查询
  2224. showColumns: false, //显示下拉框勾选要显示的列
  2225. showRefresh: false, //显示刷新按钮
  2226. sidePagination: "server", //表示服务端请求
  2227. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2228. //设置为limit可以获取limit, offset, search, sort, order
  2229. queryParamsType: "undefined",
  2230. queryParams: function queryParams(params) {
  2231. //设置查询参数
  2232. var param = {
  2233. page: params.pageNumber,
  2234. pagesize: params.pageSize,
  2235. tel: $("#lastphone").val(),
  2236. token: $.cookie("token"),
  2237. };
  2238. return param;
  2239. },
  2240. onLoadSuccess: function() {
  2241. //加载成功时执行
  2242. //layer.msg("加载成功");
  2243. },
  2244. onLoadError: function() {
  2245. //加载失败时执行
  2246. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2247. },
  2248. });
  2249. break;
  2250. case "1":
  2251. var obj1 = $(".phonediv").eq(1);
  2252. obj1.show();
  2253. var table = obj1.find(".phonelist");
  2254. table.bootstrapTable("destroy");
  2255. //初始化表格,动态从服务器加载数据
  2256. table.bootstrapTable({
  2257. method: "get", //使用get请求到服务器获取数据
  2258. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2259. contentType: "application/x-www-form-urlencoded",
  2260. striped: true, //表格显示条纹
  2261. pagination: true, //启动分页
  2262. pageSize: 10, //每页显示的记录数
  2263. pageNumber: 1, //当前第几页
  2264. pageList: [10, 20, 50, 100], //记录数可选列表
  2265. search: false, //是否启用查询
  2266. showColumns: false, //显示下拉框勾选要显示的列
  2267. showRefresh: false, //显示刷新按钮
  2268. sidePagination: "server", //表示服务端请求
  2269. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2270. //设置为limit可以获取limit, offset, search, sort, order
  2271. queryParamsType: "undefined",
  2272. queryParams: function queryParams(params) {
  2273. //设置查询参数
  2274. var param = {
  2275. page: params.pageNumber,
  2276. pagesize: params.pageSize,
  2277. tel: $("#gsphone").val(),
  2278. name: $("#gsname").val(),
  2279. token: $.cookie("token"),
  2280. };
  2281. return param;
  2282. },
  2283. onLoadSuccess: function() {
  2284. //加载成功时执行
  2285. //layer.msg("加载成功");
  2286. },
  2287. onLoadError: function() {
  2288. //加载失败时执行
  2289. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2290. },
  2291. });
  2292. break;
  2293. case "2":
  2294. var obj2 = $(".phonediv").eq(2);
  2295. obj2.show();
  2296. var table = obj2.find(".phonelist");
  2297. table.bootstrapTable("destroy");
  2298. //初始化表格,动态从服务器加载数据
  2299. table.bootstrapTable({
  2300. method: "get", //使用get请求到服务器获取数据
  2301. url: huayi.config.callcenter_url +
  2302. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2303. contentType: "application/x-www-form-urlencoded",
  2304. striped: true, //表格显示条纹
  2305. pagination: true, //启动分页
  2306. pageSize: 10, //每页显示的记录数
  2307. pageNumber: 1, //当前第几页
  2308. pageList: [10, 20, 50, 100], //记录数可选列表
  2309. search: false, //是否启用查询
  2310. showColumns: false, //显示下拉框勾选要显示的列
  2311. showRefresh: false, //显示刷新按钮
  2312. sidePagination: "server", //表示服务端请求
  2313. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2314. //设置为limit可以获取limit, offset, search, sort, order
  2315. queryParamsType: "undefined",
  2316. queryParams: function queryParams(params) {
  2317. //设置查询参数
  2318. var param = {
  2319. page: params.pageNumber,
  2320. pagesize: params.pageSize,
  2321. tel: $("#khphone").val(),
  2322. name: $("#khname").val(),
  2323. token: $.cookie("token"),
  2324. };
  2325. return param;
  2326. },
  2327. onLoadSuccess: function() {
  2328. //加载成功时执行
  2329. //layer.msg("加载成功");
  2330. },
  2331. onLoadError: function() {
  2332. //加载失败时执行
  2333. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2334. },
  2335. });
  2336. break;
  2337. case "3":
  2338. $(".phonediv").eq(3).show();
  2339. $("#zxTable tbody").html("");
  2340. if(obj.AgentID) {
  2341. obj.Type = "GetAgentList";
  2342. Send();
  2343. }
  2344. break;
  2345. }
  2346. }
  2347. function view(val) {
  2348. var str = "";
  2349. if(val) {
  2350. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2351. }
  2352. return str;
  2353. }
  2354. function call(val) {
  2355. $("#Result").val(val);
  2356. $(".img").removeClass("hidens");
  2357. }
  2358. function ftime(val) {
  2359. if(val) {
  2360. return helper.DateFormat.getFormatTime(val);
  2361. } else {
  2362. return "";
  2363. }
  2364. }
  2365. function logout() {
  2366. $.ajax({
  2367. url: huayi.config.callcenter_url + "Login/Logout",
  2368. data: {
  2369. token: $.cookie("token"),
  2370. },
  2371. dataType: "json",
  2372. success: function(res) {
  2373. if(res.state) {
  2374. $.cookie("token", "");
  2375. window.localStorage.removeItem("token");
  2376. window.localStorage.removeItem("extno");
  2377. window.localStorage.removeItem("zx_user");
  2378. window.localStorage.removeItem("socket_state");
  2379. location.href = "./login.html";
  2380. }
  2381. },
  2382. });
  2383. }
  2384. //跳转
  2385. function Jumps() {
  2386. $("iframe:visible")[0].src = "widgets.html";
  2387. }
  2388. ////子页面返回主页
  2389. //function home_index() {
  2390. // top.$("iframe:visible")[0].src = "widgets.html";
  2391. //}
  2392. // 获取乡镇
  2393. $("#sourcearea").change(function() {
  2394. getTownshipVillage($("#township"), $("#sourcearea").val());
  2395. });
  2396. // 获取村
  2397. $("#township").change(function() {
  2398. getTownshipVillage($("#village"), $("#township").val());
  2399. });
  2400. //区域
  2401. function QY(obj) {
  2402. obj.empty();
  2403. obj.append('<option selected="selected" value="">请选择</option>');
  2404. $.getJSON(
  2405. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2406. token: $.cookie("token"),
  2407. },
  2408. function(data) {
  2409. if(data.state.toLowerCase() == "success") {
  2410. var content = data.data;
  2411. $(content).each(function(i, n) {
  2412. if(n.F_AreaName !== "市区") {
  2413. if(n.F_AreaName === "文峰区") {
  2414. $(
  2415. "<option value='" +
  2416. n.F_AreaId +
  2417. "' selected='selected'>" +
  2418. n.F_AreaName +
  2419. "</option>"
  2420. ).appendTo(obj);
  2421. } else {
  2422. $(
  2423. "<option value='" +
  2424. n.F_AreaId +
  2425. "'>" +
  2426. n.F_AreaName +
  2427. "</option>"
  2428. ).appendTo(obj);
  2429. }
  2430. }
  2431. });
  2432. }
  2433. }
  2434. );
  2435. }
  2436. //获取乡镇,村
  2437. function getTownshipVillage(obj, parentid) {
  2438. obj.empty();
  2439. obj.append('<option selected="selected" value="">请选择</option>');
  2440. $.getJSON(
  2441. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2442. token: $.cookie("token"),
  2443. parentid: parentid,
  2444. },
  2445. function(data) {
  2446. if(data.state.toLowerCase() == "success") {
  2447. var content = data.data;
  2448. $(content).each(function(i, n) {
  2449. $(
  2450. "<option value='" +
  2451. n.F_AreaId +
  2452. "'>" +
  2453. n.F_AreaName +
  2454. "</option>"
  2455. ).appendTo(obj);
  2456. });
  2457. }
  2458. }
  2459. );
  2460. }
  2461. //来源
  2462. function LY(obj) {
  2463. obj.empty();
  2464. $.getJSON(
  2465. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2466. token: $.cookie("token"),
  2467. id: 1,
  2468. },
  2469. function(data) {
  2470. if(data.state.toLowerCase() == "success") {
  2471. var content = data.data;
  2472. $(content).each(function(i, n) {
  2473. $(
  2474. "<option value='" +
  2475. n.F_ValueId +
  2476. "'>" +
  2477. n.F_Value +
  2478. "</option>"
  2479. ).appendTo(obj);
  2480. });
  2481. }
  2482. }
  2483. );
  2484. }
  2485. //类别
  2486. function LB(obj) {
  2487. obj.empty();
  2488. $.getJSON(
  2489. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2490. token: $.cookie("token"),
  2491. id: 2,
  2492. },
  2493. function(data) {
  2494. if(data.state.toLowerCase() == "success") {
  2495. var content = data.data;
  2496. $(content).each(function(i, n) {
  2497. $(
  2498. "<option value='" +
  2499. n.F_ValueId +
  2500. "'>" +
  2501. n.F_Value +
  2502. "</option>"
  2503. ).appendTo(obj);
  2504. });
  2505. }
  2506. }
  2507. );
  2508. }
  2509. //主题
  2510. function ZT(obj) {
  2511. obj.empty();
  2512. $.getJSON(
  2513. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2514. token: $.cookie("token"),
  2515. id: 3,
  2516. },
  2517. function(data) {
  2518. if(data.state.toLowerCase() == "success") {
  2519. var content = data.data;
  2520. $(content).each(function(i, n) {
  2521. $(
  2522. "<option value='" +
  2523. n.F_ValueId +
  2524. "'>" +
  2525. n.F_Value +
  2526. "</option>"
  2527. ).appendTo(obj);
  2528. });
  2529. }
  2530. }
  2531. );
  2532. }
  2533. //电话类别
  2534. function getPhoneType(obj) {
  2535. obj.empty();
  2536. $.ajax({
  2537. type: "get",
  2538. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2539. dataType: "json",
  2540. async: true,
  2541. data: {
  2542. token: $.cookie("token"),
  2543. id: 2498,
  2544. },
  2545. success: function(data) {
  2546. if(data.state.toLowerCase() == "success") {
  2547. var content = data.data;
  2548. $(content).each(function(i, n) {
  2549. $(
  2550. "<option value='" +
  2551. n.F_Value +
  2552. "'>" +
  2553. n.F_Remark +
  2554. "</option>"
  2555. ).appendTo(obj);
  2556. });
  2557. }
  2558. },
  2559. });
  2560. }
  2561. //获取来电类型
  2562. function GetDicValueList() {
  2563. $("#dicValueList ul").html("");
  2564. $.getJSON(
  2565. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2566. id: 45,
  2567. token: $.cookie("token"),
  2568. },
  2569. function(result) {
  2570. if(result.state.toLowerCase() == "success") {
  2571. for(var i = 0; i < result.data.length; i++) {
  2572. $("#dicValueList ul").append(
  2573. '<li><label data-valDic="' +
  2574. result.data[i].F_ValueId +
  2575. '" id="unit' +
  2576. i +
  2577. '">' +
  2578. result.data[i].F_Value +
  2579. "</label></li>"
  2580. );
  2581. }
  2582. }
  2583. }
  2584. );
  2585. }
  2586. //点击来电类型
  2587. var dicTypeid = 46; //默认是 已受理
  2588. $(document).on("click", "#dicValueList li label", function() {
  2589. if($.cookie("code")==="spdbzy"){
  2590. return
  2591. }
  2592. if(!$(this).hasClass("checkedDept")) {
  2593. var $that = $(this);
  2594. if($(".hidCallID").val()) {
  2595. dicTypeid = 46; //默认是 已受理
  2596. dicTypeid =
  2597. $(this).attr("data-valDic") != 46 ?
  2598. $(this).attr("data-valDic") :
  2599. 46;
  2600. $.post(
  2601. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2602. callid: $(".hidCallID").val(),
  2603. // callid: 59054,
  2604. typeid: dicTypeid,
  2605. token: $.cookie("token"),
  2606. },
  2607. function(result) {
  2608. //debugger;
  2609. var results = JSON.parse(result);
  2610. if(results.state.toLowerCase() == "success") {
  2611. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2612. $that
  2613. .addClass("checkedDept")
  2614. .parent()
  2615. .siblings()
  2616. .children()
  2617. .removeClass("checkedDept");
  2618. if(dicTypeid != 46) {
  2619. // $("#dicForms").hide();
  2620. layer.msg("来电类型保存成功!");
  2621. if(dicTypeid == 50) {
  2622. loadOld();
  2623. }
  2624. } else {
  2625. $("#dicForms").show();
  2626. }
  2627. }
  2628. }
  2629. );
  2630. } else {
  2631. //console.info('传递来电类型失败');
  2632. }
  2633. } else {
  2634. //$(this).removeClass('checkedDept');
  2635. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2636. }
  2637. });
  2638. // 历史工单状态
  2639. function historyOrderStates(val, row) {
  2640. var html = "";
  2641. switch(val + "") {
  2642. case "0":
  2643. html = "新工单";
  2644. if(row.F_IsReturn == 1) {
  2645. html = "新工单(回退)";
  2646. }
  2647. break;
  2648. case "1":
  2649. html = "待交办";
  2650. break;
  2651. case "2":
  2652. html = '<span style="color:#FF0000;">待查收</span>';
  2653. break;
  2654. case "3":
  2655. html = "退回审核中";
  2656. break;
  2657. case "4":
  2658. html = "办理中";
  2659. break;
  2660. case "5":
  2661. html = "延时审核";
  2662. break;
  2663. case "6":
  2664. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2665. html = "已办未果";
  2666. } else {
  2667. html = "已办理";
  2668. }
  2669. break;
  2670. case "7":
  2671. html = "已回访";
  2672. break;
  2673. case "8":
  2674. if(row.F_Identification === 0) {
  2675. html = "重置转发";
  2676. } else if(row.F_Identification === 1) {
  2677. html = "退回重办";
  2678. } else {
  2679. html = "重办中";
  2680. }
  2681. break;
  2682. case "9":
  2683. html = "已结案";
  2684. break;
  2685. case "10":
  2686. html = "待审核";
  2687. break;
  2688. case "11":
  2689. html = "重办待交办";
  2690. break;
  2691. case "13":
  2692. html = "重办驳回";
  2693. break;
  2694. }
  2695. return html;
  2696. }
  2697. // 历史工单操作
  2698. function historyOrderOperation(val, row) {
  2699. var roleCode = $.cookie("code");
  2700. if(roleCode === "GNZY") {
  2701. return(
  2702. '<a class="xg" onclick="tj(\'' +
  2703. row.F_WorkOrderId +
  2704. '\')" title="提交">提交</a>&nbsp;' +
  2705. '<a class="xg" onclick="workOrderEdit(\'' +
  2706. row.F_WorkOrderId +
  2707. '\')" title="编辑">编辑</a>'
  2708. );
  2709. } else {
  2710. return "-";
  2711. }
  2712. }
  2713. //提交
  2714. function tj(str) {
  2715. layer.confirm(
  2716. "确定要提交工单么?", {
  2717. btn: ["确定", "取消"], //按钮
  2718. },
  2719. function() {
  2720. //请求后台数据
  2721. /*发送请求*/
  2722. $.post(
  2723. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2724. ids: str,
  2725. token: $.cookie("token"),
  2726. },
  2727. function(result) {
  2728. result = JSON.parse(result);
  2729. if(result.state.toLowerCase() == "success") {
  2730. layer.msg("提交成功");
  2731. $("#orderlist").bootstrapTable("refresh");
  2732. //load();
  2733. }
  2734. }
  2735. );
  2736. }
  2737. );
  2738. }
  2739. // 编辑
  2740. function workOrderEdit(str) {
  2741. layer.open({
  2742. type: 2,
  2743. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2744. title: "编辑",
  2745. area: ["80%", "80%"], //宽高
  2746. });
  2747. }
  2748. function reminder(str, depId) {
  2749. layer.open({
  2750. type: 2,
  2751. content: "./CommonHtml/reminder.html?wid=" +
  2752. str +
  2753. "&depId=" +
  2754. depId +
  2755. "&callid=" +
  2756. $(".hidCallID").val() +
  2757. "", //iframe的url,no代表不显示滚动条
  2758. title: "催单内容",
  2759. area: ["40%", "40%"], //宽高
  2760. });
  2761. }
  2762. //跳转超期共单列表
  2763. $(".surIcon").click(function() {
  2764. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2765. });
  2766. //右上角消息列表
  2767. function rightUp() {
  2768. helper.init.isload = 0;
  2769. $(".drm").html("");
  2770. $.ajax({
  2771. type: "get",
  2772. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2773. async: true,
  2774. dataType: "json",
  2775. data: {
  2776. token: $.cookie("token"),
  2777. top: 5,
  2778. //mid:$('.mid').val()
  2779. },
  2780. success: function(data) {
  2781. helper.init.isload = 1;
  2782. $(".mid").val(data.maxid);
  2783. // helper.cookies.set("mid", data.maxid, 7);
  2784. $(".xx_count").html(data.total);
  2785. $(".sur_count").html(data.timeoutcount);
  2786. $("#cqorder").val(data.timeoutcount);
  2787. if(data.rows) {
  2788. $.each(data.rows, function(i, n) {
  2789. if(i < 10) {
  2790. $(
  2791. "<li>" +
  2792. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2793. n.F_WorkOrderId +
  2794. ')">' +
  2795. '<div class="tipCon">' +
  2796. n.F_ComContent +
  2797. "</div>" +
  2798. '<div class="order_time clearfix">' +
  2799. '<span class="work_order">订单号:' +
  2800. n.F_WorkOrderId +
  2801. "</span>" +
  2802. '<span class="ort">' +
  2803. n.F_CreateTime +
  2804. "</span>" +
  2805. "</div>" +
  2806. '</a></li><li class="divider"></li>'
  2807. ).appendTo(".drm");
  2808. }
  2809. });
  2810. }
  2811. $(
  2812. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2813. '<div class="order_time clearfix">' +
  2814. '<span class="work_order">查看更多</span>' +
  2815. '<span class="ort"> ' +
  2816. ">>" +
  2817. "</span>" +
  2818. "</div>" +
  2819. "</a></li>"
  2820. ).appendTo(".drm");
  2821. },
  2822. });
  2823. }
  2824. function goDC() {
  2825. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2826. }
  2827. //右下角消息弹框
  2828. function rightDown() {
  2829. helper.init.isload = 0;
  2830. var tota = 0;
  2831. $.ajax({
  2832. type: "get",
  2833. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2834. async: true,
  2835. dataType: "json",
  2836. data: {
  2837. token: $.cookie("token"),
  2838. },
  2839. success: function(data) {
  2840. helper.init.isload = 1;
  2841. $(".rightDown_list").html("");
  2842. var con = data.data;
  2843. if(con.length > 0) {
  2844. con.push({
  2845. state: 15,
  2846. con: $("#cqorder").val()
  2847. });
  2848. }
  2849. $(con).each(function(i, n) {
  2850. var sts = "";
  2851. switch(n.state) {
  2852. case 0:
  2853. sts = "待处理";
  2854. break;
  2855. case 1:
  2856. sts = "待交办";
  2857. break;
  2858. case 2:
  2859. sts = "待查收";
  2860. break;
  2861. case 3:
  2862. sts = "退回审核中";
  2863. break;
  2864. case 4:
  2865. sts = "办理中(主办)";
  2866. break;
  2867. case 5:
  2868. sts = "延时审核中";
  2869. break;
  2870. case 6:
  2871. sts = "待回访";
  2872. break;
  2873. case 7:
  2874. sts = "已回访";
  2875. break;
  2876. case 8:
  2877. sts = "重办中";
  2878. break;
  2879. case 9:
  2880. sts = "已结案";
  2881. break;
  2882. case 10:
  2883. sts = "办理中(协办)";
  2884. break;
  2885. case 11:
  2886. sts = "待处理";
  2887. break;
  2888. case 12:
  2889. sts = "待审核";
  2890. break;
  2891. case 13:
  2892. sts = "待督办";
  2893. break;
  2894. case 15:
  2895. sts = "超期工单";
  2896. break;
  2897. case 16:
  2898. sts = "重办驳回";
  2899. break;
  2900. default:
  2901. sts = "其他";
  2902. break;
  2903. }
  2904. $(
  2905. '<li onclick="turnTo(this)">' +
  2906. '<a href="javaScript:;" data-index="' +
  2907. n.state +
  2908. '">' +
  2909. "<div>" +
  2910. sts +
  2911. '<span class="pull-right text-muted small">' +
  2912. n.con +
  2913. "条</span>" +
  2914. "</div>" +
  2915. "</a>" +
  2916. "</li>"
  2917. ).appendTo(".rightDown_list");
  2918. tota = tota + parseInt(n.con);
  2919. });
  2920. $(".messageTotal").html(tota);
  2921. },
  2922. });
  2923. }
  2924. function turnTo(a) {
  2925. var state = $(a).children("a").attr("data-index");
  2926. switch(state) {
  2927. case "0":
  2928. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2929. break;
  2930. case "1":
  2931. $("iframe:visible")[0].src =
  2932. "Business/LeaderDCL.html?states=" + state;
  2933. break; //代交办
  2934. case "2":
  2935. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2936. break; //待查收
  2937. case "3":
  2938. $("iframe:visible")[0].src =
  2939. "Business/LeaderDCL.html?states=" + state;
  2940. break; //退回审核中
  2941. case "4":
  2942. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2943. break; //办理中(主办)
  2944. case "5":
  2945. $("iframe:visible")[0].src =
  2946. "Business/LeaderDCL.html?states=" + state;
  2947. break; //延时审核中
  2948. case "6":
  2949. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2950. break;
  2951. case "7":
  2952. $("iframe:visible")[0].src =
  2953. "Business/LeaderDCL.html?states=" + state;
  2954. break; //已回访
  2955. case "8":
  2956. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2957. break; //重办中
  2958. case "10":
  2959. $("iframe:visible")[0].src =
  2960. "Business/WorkDCCO.html?states=" + state;
  2961. break; //办理中协办
  2962. case "11":
  2963. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  2964. break; //办理中协办
  2965. case "12":
  2966. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  2967. break; //待审核
  2968. case "13":
  2969. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  2970. break; //待督办
  2971. case "15":
  2972. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  2973. break; //超期工单
  2974. case "16":
  2975. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  2976. break; //重办驳回工单
  2977. default:
  2978. sts = "其他";
  2979. break;
  2980. }
  2981. }
  2982. ///拖拽效果
  2983. //拖动事件
  2984. var box = document.getElementById("box");
  2985. //鼠标按下的函数
  2986. box.onmousedown = function(ev) {
  2987. var oEvent = ev || event;
  2988. //求出鼠标和box的位置差值
  2989. var x = oEvent.clientX - box.offsetLeft;
  2990. var y = oEvent.clientY - box.offsetTop;
  2991. //鼠标移动的函数
  2992. //把事件加在document上,解决因为鼠标移动太快时,
  2993. //鼠标超过box后就没有了拖拽的效果的问题
  2994. document.onmousemove = function(ev) {
  2995. var oEvent = ev || event;
  2996. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  2997. var l = oEvent.clientX - x;
  2998. var t = oEvent.clientY - y;
  2999. if(l < 0) {
  3000. l = 0;
  3001. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  3002. l = document.documentElement.clientWidth - box.offsetWidth;
  3003. }
  3004. if(t < 0) {
  3005. t = 0;
  3006. } else if(
  3007. t >
  3008. document.documentElement.clientHeight - box.offsetHeight
  3009. ) {
  3010. t = document.documentElement.clientHeight - box.offsetHeight;
  3011. }
  3012. box.style.left = l + "px";
  3013. box.style.top = t + "px";
  3014. };
  3015. //鼠标抬起的函数
  3016. document.onmouseup = function() {
  3017. document.onmousemove = null;
  3018. document.onmouseup = null;
  3019. };
  3020. //火狐浏览器在拖拽空div时会出现bug
  3021. //return false阻止默认事件,解决火狐的bug
  3022. // return false;
  3023. };
  3024. function messages(type) {
  3025. if(!type) {
  3026. type = $(".right-tab li.active").index();
  3027. }
  3028. var html = $("#tab-" + (type + 1)).find(".chat_box");
  3029. html.html("");
  3030. helper.init.isload = 0;
  3031. $.ajax({
  3032. type: "get",
  3033. url: huayi.config.callcenter_url + "Index/GetChatLists",
  3034. async: true,
  3035. dataType: "json",
  3036. data: {
  3037. token: $.cookie("token"),
  3038. isread: type,
  3039. top: 50,
  3040. fromid: 0,
  3041. },
  3042. success: function(data) {
  3043. helper.init.isload = 1;
  3044. $("#tab-1").find(".message_count").html(data.total);
  3045. if(type == 0) {
  3046. if(data.total == 0) {
  3047. $(".readed").hide();
  3048. } else {
  3049. $(".readed").show();
  3050. }
  3051. $(".close_chat").show();
  3052. }
  3053. $(data.rows).each(function(i, n) {
  3054. var str = "";
  3055. str =
  3056. '<div class="sidebar-message">' +
  3057. '<a href="#">' +
  3058. '<div class="pull-left text-center">' +
  3059. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  3060. '<div class="m-t-xs">' +
  3061. n.F_UserName +
  3062. "</div>" +
  3063. "</div>" +
  3064. '<div class="media-body">' +
  3065. '<div class="chat_content">' +
  3066. GetCont(n.Content) +
  3067. "</div>" +
  3068. '<small class="text-muted">' +
  3069. n.CreateDate +
  3070. "</small>" +
  3071. '<span class="reply" data-FromUserId="' +
  3072. n.FromUserId +
  3073. '" data-ToUserId="' +
  3074. n.ToUserId +
  3075. '" data-roleId="' +
  3076. n.F_RoleId +
  3077. '" onclick="resply(this)">回复</span>';
  3078. if(n.IsRead != 1) {
  3079. str +=
  3080. '<span class="reply close_chat" data-index="' +
  3081. n.Id +
  3082. '" onclick="closed(this)">关闭</span>';
  3083. }
  3084. "</div>" + "</a>" + "</div>";
  3085. html.append(str);
  3086. });
  3087. },
  3088. });
  3089. }
  3090. function closed(a) {
  3091. var id = $(a).attr("data-index");
  3092. $.ajax({
  3093. type: "post",
  3094. url: huayi.config.callcenter_url + "Index/CloseChat",
  3095. async: true,
  3096. dataType: "json",
  3097. data: {
  3098. token: $.cookie("token"),
  3099. id: id,
  3100. },
  3101. success: function(data) {
  3102. if(data.total > 0) {
  3103. messages();
  3104. } else {
  3105. layer.msg("关闭消息失败!");
  3106. }
  3107. },
  3108. });
  3109. }
  3110. function resply(a) {
  3111. var userId = $(a).attr("data-FromUserId");
  3112. var toId = $(a).attr("data-ToUserId");
  3113. var roleId = $(a).attr("data-roleId");
  3114. layer.open({
  3115. type: 2,
  3116. content: "replyChat.html?userId=" +
  3117. userId +
  3118. "&roleId=" +
  3119. roleId +
  3120. "&toId=" +
  3121. toId, //iframe的url,no代表不显示滚动条
  3122. title: "回复消息",
  3123. area: ["50%", "60%"], //宽高
  3124. });
  3125. }
  3126. //登陆弹窗函数
  3127. function login_DK() {
  3128. layer.open({
  3129. type: 2,
  3130. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3131. title: "提示",
  3132. area: ["25%", "55%"], //宽高
  3133. });
  3134. }
  3135. // 顶部消息
  3136. function showTopMsgs() {
  3137. $("#top_notices_lists").toggle();
  3138. }
  3139. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3140. function getTopMsgs() {
  3141. helper.init.isload = 0;
  3142. $.getJSON(
  3143. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3144. token: $.cookie("token"),
  3145. smstype: 1,
  3146. },
  3147. function(result) {
  3148. if(result.state.toLowerCase() === "success") {
  3149. helper.init.isload = 1;
  3150. $("#top_notices_lists").empty();
  3151. result = result.data;
  3152. var str = "";
  3153. if(result && result.length) {
  3154. if(isFirstShowTopMsg) {
  3155. $("#top_notices_lists").hide();
  3156. isFirstShowTopMsg = false;
  3157. }
  3158. $("#top_notices_num").text(result.length);
  3159. if(result.length > 99) {
  3160. $("#top_notices_num").text(result.length);
  3161. }
  3162. for(var i = 0; i < result.length; i++) {
  3163. str +=
  3164. '<li class="top_notices_item">' +
  3165. '<span title="' +
  3166. result[i].SMS_Content +
  3167. '" class="top_notices_con">' +
  3168. result[i].SMS_Content +
  3169. "</span>" +
  3170. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3171. result[i].SMS_Id +
  3172. ', event)">未读</button>' +
  3173. "</li>" +
  3174. '<li class="divider"></li>';
  3175. }
  3176. } else {
  3177. str =
  3178. '<li class="top_notices_item">' +
  3179. '<span class="top_notices_con">暂无消息!</span>' +
  3180. "</li>";
  3181. $("#top_notices_num").text(0);
  3182. }
  3183. $("#top_notices_lists").append(str);
  3184. $("#top_notices_lists").find(".divider:last").remove();
  3185. }
  3186. }
  3187. );
  3188. }
  3189. // 标记消息状态
  3190. function signRead(signid, e) {
  3191. e.stopPropagation();
  3192. layer.confirm(
  3193. "确认已读后该条消息将不再提示,请慎重", {
  3194. icon: 7,
  3195. btn: ["确认", "取消"], //按钮
  3196. },
  3197. function(index) {
  3198. $.ajax({
  3199. type: "get",
  3200. url: huayi.config.callcenter_url +
  3201. "InternalMessages/UpdateState",
  3202. dataType: "json",
  3203. async: true,
  3204. data: {
  3205. ids: signid,
  3206. state: 1, //状态,0未读 1已读
  3207. token: $.cookie("token"),
  3208. },
  3209. success: function(data) {
  3210. if(data.state.toLowerCase() === "success") {
  3211. // 更新顶部消息内容和数量
  3212. getTopMsgs();
  3213. $("#top_notices_lists").hide();
  3214. layer.close(index);
  3215. }
  3216. },
  3217. });
  3218. }
  3219. );
  3220. }
  3221. function getnew() {
  3222. helper.init.isload = 0;
  3223. $.getJSON(
  3224. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3225. token: $.cookie("token"),
  3226. smstype: 2,
  3227. },
  3228. function(result) {
  3229. helper.init.isload = 1;
  3230. if(result.state.toLowerCase() === "success") {
  3231. result = result.data;
  3232. var str = "";
  3233. $("#top_notices_lists1").empty();
  3234. if(result && result.length) {
  3235. $(".tan_ping").css("display", "block");
  3236. for(var i = 0; i < result.length; i++) {
  3237. var contant1 = result[i].SMS_Content.split("|")[0];
  3238. if(contant1.length > 68) {
  3239. contant2 = contant1.substr(0, 68) + "...";
  3240. } else {
  3241. contant2 = contant1;
  3242. }
  3243. var contant3 = result[i].SMS_Content.split("|")[1];
  3244. str +=
  3245. '<li class="top_notices_item top_notices_item1">' +
  3246. '<span title="有坐席向您索要关于“' +
  3247. contant1 +
  3248. "”的内容,截止至" +
  3249. contant3 +
  3250. ',请尽快处理" data_id="' +
  3251. result[i].SMS_Id +
  3252. '" class="top_notices_con1">有坐席向您索要关于“' +
  3253. contant2 +
  3254. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3255. contant3 +
  3256. "</i>,请尽快处理</span>" +
  3257. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3258. "</li>" +
  3259. '<li class="divider"></li>';
  3260. }
  3261. } else {
  3262. str =
  3263. '<li class="top_notices_item">' +
  3264. '<span class="top_notices_con">暂无消息!</span>' +
  3265. "</li>";
  3266. }
  3267. $("#top_notices_lists1").append(str);
  3268. }
  3269. }
  3270. );
  3271. }
  3272. $("#know").on("click", function() {
  3273. var data_id = $(".top_notices_con1").attr("data_id");
  3274. Read(data_id, event);
  3275. $(".tan_ping").css("display", "none");
  3276. getnew();
  3277. });
  3278. //跳转索要列表
  3279. $("#chuli").on("click", function() {
  3280. var data_id = $(".top_notices_con1").attr("data_id");
  3281. Read(data_id, event);
  3282. $(".tan_ping").css("display", "none");
  3283. getnew();
  3284. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3285. });
  3286. function Read(signid, e) {
  3287. e.stopPropagation();
  3288. $.ajax({
  3289. type: "get",
  3290. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3291. dataType: "json",
  3292. async: true,
  3293. data: {
  3294. ids: signid,
  3295. state: 1, //状态,0未读 1已读
  3296. token: $.cookie("token"),
  3297. },
  3298. success: function(data) {
  3299. if(data.state.toLowerCase() === "success") {
  3300. // 更新顶部消息内容和数量
  3301. getTopMsgs();
  3302. $("#top_notices_lists").hide();
  3303. // layer.close(index);
  3304. }
  3305. },
  3306. });
  3307. }
  3308. // 获取工单数量
  3309. function workcount() {
  3310. $.getJSON(
  3311. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3312. token: $.cookie("token"),
  3313. },
  3314. function(result) {
  3315. if(result.state.toLowerCase() == "success") {
  3316. var data = result.data.DWCount[0];
  3317. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3318. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3319. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3320. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3321. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3322. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3323. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3324. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3325. $(".superviseCommission").text(data.DB); // 督办工单
  3326. $(".yssh").text(data.JWYS); // 延时审核
  3327. $(".workDelayedAuditAuditor").text(data.XJYS)
  3328. $(".sptyssh").text(data.sptJWYS)
  3329. $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
  3330. $(".WorkYSSHMedia").text(data.dmtJWYS)
  3331. $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
  3332. }
  3333. }
  3334. );
  3335. }
  3336. function domainPrompt() {
  3337. var content =
  3338. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3339. if(window.location.host === "125.45.12.146:9999") {
  3340. layer.open({
  3341. type: 1,
  3342. title: "提示",
  3343. content: content, //这里content是一个普通的String
  3344. area: ["50%", "50%"],
  3345. });
  3346. }
  3347. }
  3348. $("#hangUpEvaluation").click(function() {
  3349. satisfactionEvaluationFun();
  3350. });
  3351. function satisfactionEvaluationFun() {
  3352. obj.Type = "TurnIvr";
  3353. obj.AgentID = $.cookie("zx_user");
  3354. obj.AgentExten = $.cookie("extno");
  3355. obj.IvrName = "MYD";
  3356. obj.IvrPos = "1";
  3357. Send();
  3358. }
  3359. // 多媒体提示信息
  3360. function multimediaPrompt(roleCode) {
  3361. if(roleCode === "MTDD") {
  3362. $.ajax({
  3363. type: "get",
  3364. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3365. dataType: "json",
  3366. async: true,
  3367. data: {
  3368. token: $.cookie("token"),
  3369. },
  3370. success: function(data) {
  3371. if(data.state.toLowerCase() === "success") {
  3372. var data = data.data
  3373. var content =
  3374. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3375. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3376. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3377. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3378. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3379. '</ul></p></div>';
  3380. layer.open({
  3381. type: 1,
  3382. title: "提示",
  3383. content: content, //这里content是一个普通的String
  3384. area: ["25%", "30%"],
  3385. });
  3386. }
  3387. },
  3388. });
  3389. }
  3390. }
  3391. function getReactionCategory(roleCode, pid = 38) {
  3392. // var roleCode = $.cookie("code");
  3393. // 供暖专员只获取供暖问题
  3394. if(roleCode === "GNZY") {
  3395. pid = 2460;
  3396. } else {
  3397. pid = 38;
  3398. }
  3399. $.get(
  3400. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3401. token: $.cookie("token"),
  3402. pid: pid,
  3403. },
  3404. function(result) {
  3405. result = $.parseJSON(result);
  3406. var content = JSON.parse(result.data);
  3407. layui.use("dropdown", function() {
  3408. var dropdown = layui.dropdown;
  3409. dropdown.render({
  3410. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3411. data: content,
  3412. id: "reflectCategory",
  3413. //菜单被点击的事件
  3414. click: function(obj) {
  3415. $("#reflectCategory").val(obj.title);
  3416. $("#PID").val(obj.id);
  3417. },
  3418. });
  3419. });
  3420. }
  3421. );
  3422. }
  3423. function getSearchReactionCategory(key) {
  3424. $("#reflectCategoryList").empty();
  3425. $.get(
  3426. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3427. token: $.cookie("token"),
  3428. key: key,
  3429. },
  3430. function(result) {
  3431. result = $.parseJSON(result);
  3432. if(result.state.toLowerCase() === "success") {
  3433. var content = result.data;
  3434. if(content.length > 0) {
  3435. content.forEach(function(e, i) {
  3436. $(
  3437. "<li index='" +
  3438. e.id +
  3439. "' indexName='" +
  3440. e.name +
  3441. "'>" +
  3442. e.names +
  3443. "</li>"
  3444. ).appendTo("#reflectCategoryList");
  3445. });
  3446. } else {
  3447. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3448. "#reflectCategoryList"
  3449. );
  3450. }
  3451. }
  3452. }
  3453. );
  3454. }
  3455. function debounce(fun, delay) {
  3456. return function(args) {
  3457. var that = this;
  3458. var _args = args;
  3459. clearTimeout(fun.id);
  3460. fun.id = setTimeout(function() {
  3461. fun.call(that, _args);
  3462. }, delay);
  3463. };
  3464. }
  3465. // 监听浏览器关闭
  3466. window.onunload = function(e) {
  3467. logout();
  3468. return;
  3469. };
  3470. //获取知识库消息
  3471. //setInterval(getnew, 180000);