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WorkYBLMarketing.html 44KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">已办理</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>事项编号:</th>
  262. <td>
  263. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  264. </td>
  265. <th>来电号码:</th>
  266. <td>
  267. <input type="text" id="tel" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>关键字:</th>
  278. <td>
  279. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  280. </td>
  281. <th>区域:</th>
  282. <td>
  283. <select name="" id="sourceAreas" class="select"></select>
  284. </td>
  285. <th>工单状态:</th>
  286. <td>
  287. <select name="" id="state" class="select">
  288. <option selected="selected" value="">
  289. 请选择
  290. </option>
  291. <option value="0">新工单</option>
  292. <option value="1">待交办</option>
  293. <option value="2">待查收</option>
  294. <option value="3">
  295. 退回审核中
  296. </option>
  297. <option value="4">办理中</option>
  298. <option value="5">
  299. 延时审核中
  300. </option>
  301. <option value="6">已办理</option>
  302. <option value="7">已回访</option>
  303. <option value="8">重办中</option>
  304. <option value="9">已结案</option>
  305. </select>
  306. </td>
  307. <th>工单来源:</th>
  308. <td>
  309. <select class="select_" id="source"></select>
  310. </td>
  311. </tr>
  312. <tr>
  313. <!-- <th>主题词:</th>
  314. <td>
  315. <select id="keyid" name="" class="select"></select>
  316. </td> -->
  317. <th>类型:</th>
  318. <td>
  319. <select class="select_" id="type"></select>
  320. </td>
  321. <th>来电人:</th>
  322. <td>
  323. <input type="text" id="name" class="Min-width" />
  324. </td>
  325. </tr>
  326. <tr>
  327. <th>坐席:</th>
  328. <td>
  329. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  330. data-live-search="true">
  331. <option value="">请选择坐席</option>
  332. </select>
  333. </td>
  334. <th>审核员:</th>
  335. <td>
  336. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  337. multiple data-live-search="true">
  338. <option value="">
  339. 请选择调度员
  340. </option>
  341. </select>
  342. </td>
  343. <th>承办单位:</th>
  344. <td style="position: relative">
  345. <div class="inpBox">
  346. <input type="text" class="inps" onkeyup="darptSearch()" />
  347. <i class="Cleans fa fa-close"></i>
  348. <i class="xl xl_one"></i>
  349. <div class="addTree xlAdd">
  350. <ul id="addTreeDemo" class="ztree"></ul>
  351. </div>
  352. </div>
  353. <div class="selDpart1">
  354. <ul id="sponsor"></ul>
  355. </div>
  356. </td>
  357. <th></th>
  358. <td style="text-align: center">
  359. <botton class="btns Seach">搜索</botton>
  360. <botton class="btns exportFile">导出</botton>
  361. </td>
  362. </tr>
  363. </table>
  364. </div>
  365. </div>
  366. <div>
  367. <div style="width: 100%; padding: 10px">
  368. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  369. data-pagination="true">
  370. <thead>
  371. <tr>
  372. <!-- <th data-checkbox="true"></th> -->
  373. <th data-formatter="serialNumber" data-align="center">
  374. 序号
  375. </th>
  376. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  377. 工单单号
  378. </th>
  379. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  380. 诉求标题
  381. </th>
  382. <th data-field="DeptName" data-align="center">
  383. 承办单位
  384. </th>
  385. <!-- <th data-field="OtherDeptName" data-align="center">
  386. 协办单位
  387. </th> -->
  388. <!-- <th data-field="UserName" data-align="center">
  389. 受理人
  390. </th> -->
  391. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  392. 办理状态
  393. </th>
  394. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  395. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  396. 时限
  397. </th>
  398. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  399. 办理时限
  400. </th>
  401. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  402. 操作
  403. </th>
  404. </tr>
  405. </thead>
  406. <tbody class="list"></tbody>
  407. </table>
  408. </div>
  409. </div>
  410. </div>
  411. </div>
  412. <!--下载框-->
  413. <div class="t-shade lyxz">
  414. <div class="shade_k">
  415. <div class="shade_title">
  416. <span>录音播放与下载<srong class="cknum"></srong></span>
  417. <span class="setwin gbly"><a>x</a></span>
  418. </div>
  419. <div class="shade_content">
  420. <div class="Ly_box audiojs"></div>
  421. </div>
  422. </div>
  423. </div>
  424. <input type="hidden" id="PID" />
  425. <input type="hidden" id="Dpment" />
  426. </div>
  427. <script src="../js/bootstrap-select.js"></script>
  428. <script src="../css/laydate/laydate.js"></script>
  429. <script src="../My97DatePicker/WdatePicker.js"></script>
  430. <script src="../js/zTree/jquery.ztree.core.js"></script>
  431. <script src="../js/search/screen.js"></script>
  432. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  433. <script>
  434. $(document).ready(function () {
  435. load();
  436. laydate.skin("blue");
  437. laydate({
  438. elem: "#starttime",
  439. event: "focus",
  440. });
  441. laydate({
  442. elem: "#endtime",
  443. event: "focus",
  444. });
  445. });
  446. //关闭录音弹出
  447. $(".gbly").click(function () {
  448. $(".lyxz").removeClass("cx");
  449. $("audio")[0].pause();
  450. });
  451. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  452. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  453. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  454. });
  455. //获取查询信息
  456. function load() {
  457. //坐席
  458. var usercodeID = "";
  459. var usercode_ = $("#ZX").val(); //坐席
  460. if (usercode_ != null) {
  461. $(usercode_).each(function (i, n) {
  462. var obj1 = "";
  463. obj1 = n + ",";
  464. usercodeID += obj1;
  465. });
  466. } else {
  467. usercodeID = "";
  468. }
  469. // 调度员
  470. var ddusercodeID = "";
  471. var ddusercode_ = $("#yardman").val(); //坐席
  472. if (ddusercode_ != null) {
  473. $(ddusercode_).each(function (i, n) {
  474. var obj2 = "";
  475. obj2 = n + ",";
  476. ddusercodeID += obj2;
  477. });
  478. } else {
  479. ddusercodeID = "";
  480. }
  481. //先销毁表格
  482. $("#orderlist").bootstrapTable("destroy");
  483. //初始化表格,动态从服务器加载数据
  484. $("#orderlist").bootstrapTable({
  485. method: "get", //使用get请求到服务器获取数据
  486. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  487. contentType: "application/x-www-form-urlencoded",
  488. striped: true, //表格显示条纹
  489. pagination: true, //启动分页
  490. pageSize: 10, //每页显示的记录数
  491. pageNumber: 1, //当前第几页
  492. pageList: [10, 20, 50, 100], //记录数可选列表
  493. search: false, //是否启用查询
  494. showColumns: false, //显示下拉框勾选要显示的列
  495. showRefresh: false, //显示刷新按钮
  496. sidePagination: "server", //表示服务端请求
  497. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  498. //设置为limit可以获取limit, offset, search, sort, order
  499. queryParamsType: "undefined",
  500. queryParams: function queryParams(params) {
  501. //设置查询参数
  502. var param = {
  503. page: params.pageNumber,
  504. pagesize: params.pageSize,
  505. workid: $("#wids").val(),
  506. state: $("#state").val(), //=工单状态
  507. type: $("#type").val(), //=工单类型
  508. bigtype: $("#bigtype").val(), //=大类别
  509. smalltype: $("#smalltype").val(), //=小类别
  510. key: $("#key").val(), //=关键字
  511. tel: $("#tel").val(), //=客户电话
  512. name: $("#name").val(), //=客户名称
  513. usercode: usercodeID, //=坐席工号
  514. ddusercode: ddusercodeID,
  515. keyid: $("#keyid").val(), //=关键词id
  516. source: $("#source").val(), //=来源&
  517. starttime: $("#starttime").val(), //=开始时间
  518. endtime: $("#endtime").val(), //=结束时间
  519. deptid: $("#PID").val(),
  520. type: $("#type").val(),
  521. tab: 4, //待处理
  522. sourcearea: $("#sourceAreas").val(), //区域
  523. jianhang: 3, //营商环境
  524. token: $.cookie("token"),
  525. };
  526. return param;
  527. },
  528. onLoadSuccess: function (data) {
  529. //加载成功时执行
  530. // layer.msg("加载成功");
  531. //console.log(data);
  532. },
  533. onLoadError: function () {
  534. //加载失败时执行
  535. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  536. },
  537. });
  538. }
  539. //状态
  540. function States(val, row) {
  541. var html = "";
  542. switch (val + "") {
  543. case "0":
  544. html = "新工单";
  545. if (row.F_IsReturn == 1) {
  546. html = "新工单(回退)";
  547. }
  548. break;
  549. case "1":
  550. html = "待交办";
  551. break;
  552. case "2":
  553. html = '<span style="color:#FF0000;">待查收</span>';
  554. break;
  555. case "3":
  556. html = "退回审核中";
  557. break;
  558. case "4":
  559. html = "办理中";
  560. break;
  561. case "5":
  562. html = "延时审核";
  563. break;
  564. case "6":
  565. html = "待审核";
  566. break;
  567. case "7":
  568. html = "已回访";
  569. break;
  570. case "8":
  571. html = "重办中";
  572. break;
  573. case "9":
  574. html = "已结案";
  575. break;
  576. case "10":
  577. html = "待审核";
  578. break;
  579. case "11":
  580. html = "重办待交办";
  581. break;
  582. case "12":
  583. html = "待审核";
  584. break;
  585. case "13":
  586. html = "待督办";
  587. break;
  588. }
  589. return html;
  590. }
  591. //时限
  592. function OverTime(val, row) {
  593. if (val == 1) {
  594. return (
  595. '<div class="" style="cursor: pointer;">' +
  596. '<span class="Greens">' +
  597. row.GapTime +
  598. "</span>" +
  599. "</div>"
  600. );
  601. } else if (val == 2) {
  602. return (
  603. '<div class="" style="cursor: pointer;">' +
  604. '<span class="Yellows">' +
  605. row.GapTime +
  606. "</span>" +
  607. "</div>"
  608. );
  609. } else if (val == 3) {
  610. return (
  611. '<div class="" style="cursor: pointer;">' +
  612. '<span class="Reds">' +
  613. row.GapTime +
  614. "</span>" +
  615. "</div>"
  616. );
  617. }
  618. }
  619. //办理时限
  620. function BanTime(val) {
  621. if (val) {
  622. var time = val.substring(0, val.indexOf(" "));
  623. return (
  624. '<div class="" style="cursor: pointer;">' +
  625. "<span>" +
  626. time +
  627. "</span>" +
  628. "</div>"
  629. );
  630. }
  631. }
  632. //音频
  633. function setCode(val) {
  634. if (val) {
  635. return (
  636. '<div class="imgs" style="cursor: pointer;">' +
  637. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  638. val +
  639. '" />' +
  640. "</div>"
  641. );
  642. } else {
  643. return "";
  644. }
  645. }
  646. //编号
  647. function serialNumber(val, row, index) {
  648. return index + 1;
  649. }
  650. function GetCont(val) {
  651. if (val) {
  652. var str = "<div ";
  653. if (val.length > 10) {
  654. str = str + ' title="' + val + '" ';
  655. val = val.substr(0, 10) + "...";
  656. }
  657. return str + ">" + val + "</div>";
  658. } else {
  659. return "";
  660. }
  661. }
  662. //操作
  663. function Dispose(val, row) {
  664. var Rows = row.Buttons;
  665. var html = "";
  666. for (var i = 0; i < Rows.length; i++) {
  667. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  668. if (html1) {
  669. html1 = html1.replace("data", val);
  670. }
  671. html += html1;
  672. }
  673. return html;
  674. }
  675. //查看详情
  676. function ckxq(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. title: "工单详情",
  681. area: ["100%", "100%"], //宽高
  682. });
  683. }
  684. //编辑
  685. function bj(str) {
  686. layer.open({
  687. type: 2,
  688. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. title: "编辑工单",
  690. area: ["96%", "80%"], //宽高
  691. });
  692. }
  693. //删除
  694. function move(str) {
  695. layer.confirm(
  696. "确定删除工单?", {
  697. btn: ["是", "否"], //按钮
  698. },
  699. function () {
  700. $.post(
  701. huayi.config.callcenter_url +
  702. "WorkOrder/DelWorkOrder", {
  703. ids: str,
  704. token: $.cookie("token"),
  705. },
  706. function (result) {
  707. result = JSON.parse(result);
  708. if (result.state.toLowerCase() == "success") {
  709. layer.msg("删除成功");
  710. load();
  711. }
  712. }
  713. );
  714. }
  715. );
  716. }
  717. //提交
  718. function tj(str) {
  719. layer.confirm(
  720. "确定要提交工单么?", {
  721. btn: ["确定", "取消"], //按钮
  722. },
  723. function () {
  724. //请求后台数据
  725. /*发送请求*/
  726. $.post(
  727. huayi.config.callcenter_url +
  728. "WorkOrder/SubmitWorkOrder", {
  729. ids: str,
  730. token: $.cookie("token"),
  731. },
  732. function (result) {
  733. result = JSON.parse(result);
  734. if (result.state.toLowerCase() == "success") {
  735. layer.msg("提交成功");
  736. load();
  737. }
  738. }
  739. );
  740. }
  741. );
  742. }
  743. //交办
  744. function jb(str) {
  745. layer.open({
  746. type: 2,
  747. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  748. title: "工单交办",
  749. area: ["87%", "80%"], //宽高
  750. });
  751. }
  752. //领导批示
  753. function lader(str) {
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: "领导批示",
  758. area: ["60%", "80%"], //宽高
  759. });
  760. }
  761. //市长批示
  762. function city(str) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: "领导批示",
  767. area: ["60%", "80%"], //宽高
  768. });
  769. }
  770. //办理
  771. function bl(str) {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  775. title: "办理工单",
  776. area: ["60%", "80%"], //宽高
  777. });
  778. }
  779. //督办
  780. function Supervision(str) {
  781. layer.open({
  782. type: 2,
  783. content: "../CommonHtml/Supervision_.html?wid=" +
  784. str +
  785. "&type=1", //iframe的url,no代表不显示滚动条
  786. title: "督办",
  787. area: ["60%", "80%"], //宽高
  788. });
  789. }
  790. //督查
  791. function Supervision_(str) {
  792. layer.open({
  793. type: 2,
  794. content: "../CommonHtml/Supervision_.html?wid=" +
  795. str +
  796. "&type=2", //iframe的url,no代表不显示滚动条
  797. title: "监察",
  798. area: ["60%", "80%"], //宽高
  799. });
  800. }
  801. //强制结案
  802. function StrongLawsuit(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  806. title: "强制结案",
  807. area: ["60%", "80%"], //宽高
  808. });
  809. }
  810. //回退BackDtail
  811. function BackDtail(str) {
  812. layer.open({
  813. type: 2,
  814. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  815. title: "工单回退",
  816. area: ["60%", "80%"], //宽高
  817. });
  818. }
  819. //查收
  820. function cs(str) {
  821. layer.confirm(
  822. "确定要查收?", {
  823. btn: ["是", "否"], //按钮
  824. },
  825. function () {
  826. $.post(
  827. huayi.config.callcenter_url +
  828. "WorkOrder/ReceiveWorkOrder", {
  829. workorderid: str,
  830. token: $.cookie("token"),
  831. },
  832. function (result) {
  833. result = JSON.parse(result);
  834. if (result.state.toLowerCase() == "success") {
  835. layer.msg("查收成功");
  836. load();
  837. }
  838. }
  839. );
  840. }
  841. );
  842. }
  843. //收回
  844. function sh(str) {
  845. layer.confirm(
  846. "确定要回收?", {
  847. btn: ["是", "否"], //按钮
  848. },
  849. function () {
  850. $.post(
  851. huayi.config.callcenter_url +
  852. "WorkOrder/TakeBackWorkOrder", {
  853. workorderid: str,
  854. token: $.cookie("token"),
  855. },
  856. function (result) {
  857. result = JSON.parse(result);
  858. if (result.state.toLowerCase() == "success") {
  859. layer.msg("回收");
  860. load();
  861. }
  862. }
  863. );
  864. }
  865. );
  866. }
  867. //强制回收
  868. function recycles() {
  869. layer.confirm("确定要强制退回吗?", {
  870. btn: ["是", "否"], //按钮
  871. });
  872. }
  873. //退回申请
  874. function th(str) {
  875. layer.open({
  876. type: 2,
  877. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  878. title: "申请退回工单",
  879. area: ["60%", "80%"], //宽高
  880. });
  881. }
  882. //审核退回申请
  883. function shth(str) {
  884. layer.open({
  885. type: 2,
  886. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  887. title: "审核退回申请",
  888. area: ["60%", "80%"], //宽高
  889. });
  890. }
  891. //办理
  892. // function th(str) {
  893. // layer.open({
  894. // type: 2,
  895. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  896. // title: '办理工单',
  897. // area: ['35%', '30%'], //宽高
  898. // });
  899. // }
  900. //申请延时
  901. function ys(str) {
  902. layer.open({
  903. type: 2,
  904. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  905. title: "申请延时",
  906. area: ["60%", "80%"], //宽高
  907. });
  908. }
  909. //审核申请延时
  910. function shys(str) {
  911. layer.open({
  912. type: 2,
  913. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  914. title: "审核延时申请",
  915. area: ["60%", "80%"], //宽高
  916. });
  917. }
  918. //诉求回访
  919. function hf(str) {
  920. layer.open({
  921. type: 2,
  922. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  923. title: "工单回访",
  924. area: ["60%", "80%"], //宽高
  925. });
  926. }
  927. //重办工单
  928. function cb(str) {
  929. layer.open({
  930. type: 2,
  931. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  932. title: "重办工单",
  933. area: ["60%", "80%"], //宽高
  934. });
  935. }
  936. //结案
  937. function Lawsuit(str) {
  938. layer.open({
  939. type: 2,
  940. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  941. title: "诉求单结案",
  942. area: ["60%", "80%"], //宽高
  943. });
  944. }
  945. $(".Appeal").click(function () {
  946. layer.open({
  947. type: 2,
  948. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  949. title: "新增诉求",
  950. area: ["85%", "80%"], //宽高
  951. });
  952. });
  953. //上传文件
  954. function upload() {
  955. if (document.getElementById("upFile").files.length > 0) {
  956. var formData = new FormData();
  957. formData.append(
  958. "upFile",
  959. document.getElementById("upFile").files[0]
  960. );
  961. formData.append("token", $.cookie("token"));
  962. $.ajax({
  963. url: huayi.config.callcenter_url +
  964. "/WorkOrder/UploadFile",
  965. type: "POST",
  966. data: formData,
  967. /**
  968. *必须false才会自动加上正确的Content-Type
  969. */
  970. contentType: false,
  971. /**
  972. * 必须false才会避开jQuery对 formdata 的默认处理
  973. * XMLHttpRequest会对 formdata 进行正确的处理
  974. */
  975. processData: false,
  976. success: function (result) {
  977. document.getElementById(
  978. "upFile"
  979. ).outerHTML = document.getElementById(
  980. "upFile"
  981. ).outerHTML;
  982. $("#upFile").change(function () {
  983. upload();
  984. });
  985. var r = $.parseJSON(result);
  986. if (r.state.toLowerCase() == "success") {
  987. $(".fjnr").text(r.data);
  988. $("#scfj").show();
  989. }
  990. },
  991. });
  992. } else {
  993. layer.confirm("请上传文件!", {
  994. btn: ["确定"],
  995. });
  996. }
  997. }
  998. //来源
  999. function LY(obj) {
  1000. obj.empty();
  1001. obj.append(
  1002. '<option selected="selected" value="">请选择</option>'
  1003. );
  1004. $.getJSON(
  1005. huayi.config.callcenter_url +
  1006. "Dictionary/GetDicValueListById", {
  1007. token: $.cookie("token"),
  1008. id: 1,
  1009. },
  1010. function (data) {
  1011. if (data.state.toLowerCase() == "success") {
  1012. var content = data.data;
  1013. $(content).each(function (i, n) {
  1014. $(
  1015. "<option value='" +
  1016. n.F_ValueId +
  1017. "'>" +
  1018. n.F_Value +
  1019. "</option>"
  1020. ).appendTo(obj);
  1021. });
  1022. }
  1023. }
  1024. );
  1025. }
  1026. //类别
  1027. function LB(obj) {
  1028. obj.empty();
  1029. obj.append(
  1030. '<option selected="selected" value="">请选择</option>'
  1031. );
  1032. $.getJSON(
  1033. huayi.config.callcenter_url +
  1034. "Dictionary/GetDicValueListById", {
  1035. token: $.cookie("token"),
  1036. id: 2,
  1037. },
  1038. function (data) {
  1039. if (data.state.toLowerCase() == "success") {
  1040. var content = data.data;
  1041. $(content).each(function (i, n) {
  1042. $(
  1043. "<option value='" +
  1044. n.F_ValueId +
  1045. "'>" +
  1046. n.F_Value +
  1047. "</option>"
  1048. ).appendTo(obj);
  1049. });
  1050. }
  1051. }
  1052. );
  1053. }
  1054. // 主题
  1055. function ZT(obj) {
  1056. obj.empty();
  1057. obj.append(
  1058. '<option selected="selected" value="">请选择</option>'
  1059. );
  1060. $.getJSON(
  1061. huayi.config.callcenter_url +
  1062. "Dictionary/GetDicValueListById", {
  1063. token: $.cookie("token"),
  1064. id: 3,
  1065. },
  1066. function (data) {
  1067. if (data.state.toLowerCase() == "success") {
  1068. var content = data.data;
  1069. $(content).each(function (i, n) {
  1070. $(
  1071. "<option value='" +
  1072. n.F_ValueId +
  1073. "'>" +
  1074. n.F_Value +
  1075. "</option>"
  1076. ).appendTo(obj);
  1077. });
  1078. }
  1079. }
  1080. );
  1081. }
  1082. function tree() {
  1083. $.get(
  1084. huayi.config.callcenter_url + "Department/GetDeptList", {
  1085. token: $.cookie("token"),
  1086. // "pid": pid
  1087. },
  1088. function (result) {
  1089. result = $.parseJSON(result);
  1090. $.fn.zTree.init(
  1091. $("#addTreeDemo"),
  1092. setting1,
  1093. result.data
  1094. ); //实例化树形图
  1095. }
  1096. );
  1097. }
  1098. var setting1 = {
  1099. data: {
  1100. key: {
  1101. name: "F_DeptName",
  1102. },
  1103. simpleData: {
  1104. enable: true,
  1105. idKey: "F_DeptId",
  1106. pIdKey: "F_PartentId",
  1107. rootPId: 0,
  1108. },
  1109. },
  1110. callback: {
  1111. onClick: zTreeOnClick,
  1112. },
  1113. };
  1114. function zTreeOnClick(event, treeId, treeNode) {
  1115. if (treeNode.level >= 1) {
  1116. $(".inps").val(treeNode.F_DeptName);
  1117. $("#PID").val(treeNode.F_DeptId);
  1118. $("#Dpment").val(treeNode.F_DeptName);
  1119. $(".Cleans").show();
  1120. }
  1121. }
  1122. $(".exportFile").click(function () {
  1123. var usercode_ = $("#ZX").val(); //坐席
  1124. if (usercode_ != null) {
  1125. $(usercode_).each(function (i, n) {
  1126. var obj1 = "";
  1127. obj1 = n + ",";
  1128. usercodeID += obj1;
  1129. });
  1130. } else {
  1131. usercodeID = "";
  1132. }
  1133. // 调度员
  1134. var ddusercodeID = "";
  1135. var ddusercode_ = $("#yardman").val(); //坐席
  1136. if (ddusercode_ != null) {
  1137. $(ddusercode_).each(function (i, n) {
  1138. var obj2 = "";
  1139. obj2 = n + ",";
  1140. ddusercodeID += obj2;
  1141. });
  1142. } else {
  1143. ddusercodeID = "";
  1144. }
  1145. // var isproresult = 2 // 已办未果
  1146. var key = $("#key").val() //=关键字
  1147. var tel = $("#tel").val() //=客户电话
  1148. var name = $("#name").val() //=客户名称
  1149. var usercode = usercodeID //=坐席工号
  1150. var ddusercode = ddusercodeID
  1151. var source = $("#source").val() //=来源&
  1152. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  1153. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1154. var deptid = $("#PID").val()
  1155. var type = $("#type").val() //=工单类型
  1156. var dealtype = $("#dealtype").val()
  1157. var sourcearea = $("#sourceAreas").val() //区域
  1158. var workid = $("#wids").val()
  1159. var state = "" //=工单状态
  1160. var tab = 4
  1161. var keyid = $("#keyid").val() //=关键词id
  1162. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1163. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1164. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1165. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1166. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1167. window.location.href = url;
  1168. })
  1169. </script>
  1170. </body>
  1171. </html>