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WorkDSZBMedia.html 45KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton>
  354. </td>
  355. </td>
  356. </tr>
  357. </table>
  358. <a href="" class="btn-success"></a>
  359. <a href="" class="btn-warning"></a>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%; padding: 10px">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <th data-checkbox="true"></th>
  369. <th data-align="center" data-formatter="setCode">序号</th>
  370. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  371. 工单单号
  372. </th>
  373. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  374. 诉求标题
  375. </th>
  376. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  377. 来电内容
  378. </th>
  379. <th data-field="DeptName" data-align="center">
  380. 承办单位
  381. </th>
  382. <!-- <th data-field="OtherDeptName" data-align="center">
  383. 协办单位
  384. </th> -->
  385. <th data-field="UserName" data-align="center">
  386. 受理人
  387. </th>
  388. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  389. 办理状态
  390. </th>
  391. <!--<th
  392. data-field="FilePath"
  393. data-formatter="setCode"
  394. data-align="center"
  395. >
  396. 录音
  397. </th>-->
  398. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  399. 时限
  400. </th>
  401. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  402. 办理时限
  403. </th>
  404. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  405. 操作
  406. </th>
  407. </tr>
  408. </thead>
  409. <tbody class="list"></tbody>
  410. </table>
  411. </div>
  412. </div>
  413. </div>
  414. </div>
  415. <!--下载框-->
  416. <div class="t-shade lyxz">
  417. <div class="shade_k">
  418. <div class="shade_title">
  419. <span>录音播放与下载<srong class="cknum"></srong></span>
  420. <span class="setwin gbly"><a>x</a></span>
  421. </div>
  422. <div class="shade_content">
  423. <div class="Ly_box audiojs"></div>
  424. </div>
  425. </div>
  426. </div>
  427. <input type="hidden" id="PID" />
  428. <input type="hidden" id="Dpment" />
  429. </div>
  430. <script src="../js/bootstrap-select.js"></script>
  431. <script src="../css/laydate/laydate.js"></script>
  432. <script src="../My97DatePicker/WdatePicker.js"></script>
  433. <script src="../js/zTree/jquery.ztree.core.js"></script>
  434. <script src="../js/search/screen.js"></script>
  435. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  436. <script>
  437. var wid = helper.request.queryString("states");
  438. if (wid) {
  439. $("#state").val(wid);
  440. }
  441. $(document).ready(function () {
  442. load();
  443. laydate.skin("blue");
  444. laydate({
  445. elem: "#starttime",
  446. event: "focus",
  447. });
  448. laydate({
  449. elem: "#endtime",
  450. event: "focus",
  451. });
  452. });
  453. //关闭录音弹出
  454. $(".gbly").click(function () {
  455. $(".lyxz").removeClass("cx");
  456. $("audio")[0].pause();
  457. });
  458. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  459. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  460. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  461. });
  462. //获取查询信息
  463. function load() {
  464. //坐席
  465. var usercodeID = "";
  466. var usercode_ = $("#ZX").val(); //坐席
  467. if (usercode_ != null) {
  468. $(usercode_).each(function (i, n) {
  469. var obj1 = "";
  470. obj1 = n + ",";
  471. usercodeID += obj1;
  472. });
  473. } else {
  474. usercodeID = "";
  475. }
  476. // 调度员
  477. var ddusercodeID = "";
  478. var ddusercode_ = $("#yardman").val(); //坐席
  479. if (ddusercode_ != null) {
  480. $(ddusercode_).each(function (i, n) {
  481. var obj2 = "";
  482. obj2 = n + ",";
  483. ddusercodeID += obj2;
  484. });
  485. } else {
  486. ddusercodeID = "";
  487. }
  488. //先销毁表格
  489. $("#orderlist").bootstrapTable("destroy");
  490. //初始化表格,动态从服务器加载数据
  491. $("#orderlist").bootstrapTable({
  492. method: "get", //使用get请求到服务器获取数据
  493. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  494. contentType: "application/x-www-form-urlencoded",
  495. striped: true, //表格显示条纹
  496. pagination: true, //启动分页
  497. pageSize: 10, //每页显示的记录数
  498. pageNumber: 1, //当前第几页
  499. pageList: [10, 20, 50, 100], //记录数可选列表
  500. search: false, //是否启用查询
  501. showColumns: false, //显示下拉框勾选要显示的列
  502. showRefresh: false, //显示刷新按钮
  503. sidePagination: "server", //表示服务端请求
  504. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  505. //设置为limit可以获取limit, offset, search, sort, order
  506. queryParamsType: "undefined",
  507. queryParams: function queryParams(params) {
  508. //设置查询参数
  509. var param = {
  510. page: params.pageNumber,
  511. pagesize: params.pageSize,
  512. workid: $("#wids").val(),
  513. state: $("#state").val(), //=工单状态
  514. type: $("#type").val(), //=工单类型
  515. bigtype: $("#bigtype").val(), //=大类别
  516. smalltype: $("#smalltype").val(), //=小类别
  517. key: $("#key").val(), //=关键字
  518. tel: $("#tel").val(), //=客户电话
  519. name: $("#name").val(), //=客户名称
  520. // usercode: "",
  521. usercode: usercodeID, //=坐席工号
  522. ddusercode: ddusercodeID,
  523. keyid: $("#keyid").val(), //=关键词id
  524. source: $("#source").val(), //=来源&
  525. starttime: $("#starttime").val(), //=开始时间
  526. endtime: $("#endtime").val(), //=结束时间
  527. deptid: $("#PID").val(),
  528. type: $("#type").val(),
  529. tab: 0, //待处理
  530. sourcearea: $("#sourceAreas").val(), //区域
  531. jianhang: 1, // 多媒体
  532. token: $.cookie("token"),
  533. };
  534. return param;
  535. },
  536. onLoadSuccess: function (data) {
  537. //加载成功时执行
  538. // layer.msg("加载成功");
  539. //console.log(data);
  540. },
  541. onLoadError: function () {
  542. //加载失败时执行
  543. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  544. },
  545. });
  546. }
  547. //状态
  548. function States(val, row) {
  549. var html = "";
  550. switch (val + "") {
  551. case "0":
  552. html = "新工单";
  553. if (row.F_IsReturn == 1) {
  554. html = "新工单(回退)";
  555. }
  556. break;
  557. case "1":
  558. html = "待交办";
  559. break;
  560. case "2":
  561. html = '<span style="color:#FF0000;">待查收</span>';
  562. break;
  563. break;
  564. case "3":
  565. html = "退回审核中";
  566. break;
  567. case "4":
  568. html = "办理中";
  569. break;
  570. case "5":
  571. html = "延时审核";
  572. break;
  573. case "6":
  574. html = "已办理";
  575. break;
  576. case "7":
  577. html = "已回访";
  578. break;
  579. case "8":
  580. html = "重办中";
  581. break;
  582. case "9":
  583. html = "已结案";
  584. break;
  585. case "11":
  586. html = "重办待交办";
  587. break;
  588. }
  589. return html;
  590. }
  591. //时限
  592. function OverTime(val, row) {
  593. if (val == 1) {
  594. return (
  595. '<div class="" style="cursor: pointer;">' +
  596. '<span class="Greens">' +
  597. row.GapTime +
  598. "</span>" +
  599. "</div>"
  600. );
  601. } else if (val == 2) {
  602. return (
  603. '<div class="" style="cursor: pointer;">' +
  604. '<span class="Yellows">' +
  605. row.GapTime +
  606. "</span>" +
  607. "</div>"
  608. );
  609. } else if (val == 3) {
  610. return (
  611. '<div class="" style="cursor: pointer;">' +
  612. '<span class="Reds">' +
  613. row.GapTime +
  614. "</span>" +
  615. "</div>"
  616. );
  617. }
  618. }
  619. //办理时限
  620. function BanTime(val) {
  621. if (val) {
  622. var time = val.substring(0, val.indexOf(" "));
  623. return (
  624. '<div class="" style="cursor: pointer;">' +
  625. "<span>" +
  626. time +
  627. "</span>" +
  628. "</div>"
  629. );
  630. }
  631. }
  632. //音频
  633. function setCode(val) {
  634. if (val) {
  635. return (
  636. '<div class="imgs" style="cursor: pointer;">' +
  637. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  638. val +
  639. '" />' +
  640. "</div>"
  641. );
  642. } else {
  643. return "";
  644. }
  645. }
  646. // 序号
  647. function setCode(val, row, index) {
  648. return index + 1;
  649. }
  650. function GetCont(val) {
  651. if (val) {
  652. var str = "<div ";
  653. if (val.length > 10) {
  654. str = str + ' title="' + val + '" ';
  655. val = val.substr(0, 10) + "...";
  656. }
  657. return str + ">" + val + "</div>";
  658. } else {
  659. return "";
  660. }
  661. }
  662. //操作
  663. function Dispose(val, row) {
  664. var Rows = row.Buttons;
  665. // alert(row.F_WorkOrderId);
  666. var WorkOrderId = row.F_WorkOrderId;
  667. var html = '';
  668. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  669. for (var i = 0; i < Rows.length; i++) {
  670. if (Rows[i].key != 21) {
  671. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  672. if (html1) {
  673. html1 = html1.replace("data", val);
  674. }
  675. html += html1;
  676. }
  677. }
  678. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  679. return html;
  680. }
  681. //转派
  682. function redeploy(WorkOrderId) {
  683. layer.open({
  684. type: 2,
  685. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  686. title: "转派",
  687. area: ["85%", "80%"], //宽高
  688. });
  689. }
  690. //编辑
  691. function bj(str) {
  692. layer.open({
  693. type: 2,
  694. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  695. title: "编辑工单",
  696. area: ["95%", "95%"], //宽高
  697. });
  698. }
  699. //删除
  700. function move(str) {
  701. layer.confirm(
  702. "确定删除工单?", {
  703. btn: ["是", "否"], //按钮
  704. },
  705. function () {
  706. $.post(
  707. huayi.config.callcenter_url +
  708. "WorkOrder/DelWorkOrder", {
  709. ids: str,
  710. token: $.cookie("token"),
  711. },
  712. function (result) {
  713. result = JSON.parse(result);
  714. if (result.state.toLowerCase() == "success") {
  715. layer.msg("删除成功");
  716. load();
  717. }
  718. }
  719. );
  720. }
  721. );
  722. }
  723. ////删除
  724. function withdraw(str) {
  725. layer.confirm(
  726. "确定撤回?", {
  727. btn: ["是", "否"], //按钮
  728. },
  729. function () {
  730. $.post(
  731. huayi.config.callcenter_url +
  732. "WorkOrder/WithdrawDWorkOrder", {
  733. workorderid: str,
  734. token: $.cookie("token"),
  735. },
  736. function (result) {
  737. result = JSON.parse(result);
  738. if (result.state.toLowerCase() == "success") {
  739. layer.msg("撤回成功");
  740. load();
  741. }
  742. }
  743. );
  744. }
  745. );
  746. }
  747. //提交
  748. function tj(str) {
  749. layer.confirm(
  750. "确定要提交工单么?", {
  751. btn: ["确定", "取消"], //按钮
  752. },
  753. function () {
  754. //请求后台数据
  755. /*发送请求*/
  756. $.post(
  757. huayi.config.callcenter_url +
  758. "WorkOrder/SubmitWorkOrder", {
  759. ids: str,
  760. token: $.cookie("token"),
  761. },
  762. function (result) {
  763. result = JSON.parse(result);
  764. if (result.state.toLowerCase() == "success") {
  765. layer.msg("提交成功");
  766. load();
  767. }
  768. }
  769. );
  770. }
  771. );
  772. }
  773. //交办
  774. function jb(str) {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  778. title: "工单交办",
  779. area: ["87%", "80%"], //宽高
  780. });
  781. }
  782. //领导批示
  783. function lader(str) {
  784. layer.open({
  785. type: 2,
  786. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  787. title: "领导批示",
  788. area: ["60%", "80%"], //宽高
  789. });
  790. }
  791. //市长批示
  792. function city(str) {
  793. layer.open({
  794. type: 2,
  795. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  796. title: "领导批示",
  797. area: ["60%", "80%"], //宽高
  798. });
  799. }
  800. //办理
  801. function bl(str) {
  802. layer.open({
  803. type: 2,
  804. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  805. title: "办理工单",
  806. area: ["60%", "80%"], //宽高
  807. });
  808. }
  809. //督办
  810. function Supervision(str) {
  811. layer.open({
  812. type: 2,
  813. content: "../CommonHtml/Supervision_.html?wid=" +
  814. str +
  815. "&type=1", //iframe的url,no代表不显示滚动条
  816. title: "督办",
  817. area: ["60%", "80%"], //宽高
  818. });
  819. }
  820. //督查
  821. function Supervision_(str) {
  822. layer.open({
  823. type: 2,
  824. content: "../CommonHtml/Supervision_.html?wid=" +
  825. str +
  826. "&type=2", //iframe的url,no代表不显示滚动条
  827. title: "监察",
  828. area: ["60%", "80%"], //宽高
  829. });
  830. }
  831. //强制结案
  832. function StrongLawsuit(str) {
  833. layer.open({
  834. type: 2,
  835. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  836. title: "强制结案",
  837. area: ["60%", "80%"], //宽高
  838. });
  839. }
  840. //回退BackDtail
  841. function BackDtail(str) {
  842. layer.open({
  843. type: 2,
  844. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  845. title: "工单回退",
  846. area: ["60%", "80%"], //宽高
  847. });
  848. }
  849. //查收
  850. function cs(str) {
  851. layer.confirm(
  852. "确定要查收?", {
  853. btn: ["是", "否"], //按钮
  854. },
  855. function () {
  856. $.post(
  857. huayi.config.callcenter_url +
  858. "WorkOrder/ReceiveWorkOrder", {
  859. workorderid: str,
  860. token: $.cookie("token"),
  861. },
  862. function (result) {
  863. result = JSON.parse(result);
  864. if (result.state.toLowerCase() == "success") {
  865. layer.msg("查收成功");
  866. load();
  867. }
  868. }
  869. );
  870. }
  871. );
  872. }
  873. //收回
  874. function sh(str) {
  875. layer.confirm(
  876. "确定要回收?", {
  877. btn: ["是", "否"], //按钮
  878. },
  879. function () {
  880. $.post(
  881. huayi.config.callcenter_url +
  882. "WorkOrder/TakeBackWorkOrder", {
  883. workorderid: str,
  884. token: $.cookie("token"),
  885. },
  886. function (result) {
  887. result = JSON.parse(result);
  888. if (result.state.toLowerCase() == "success") {
  889. layer.msg("回收");
  890. load();
  891. }
  892. }
  893. );
  894. }
  895. );
  896. }
  897. //强制回收
  898. function recycles() {
  899. layer.confirm("确定要强制退回吗?", {
  900. btn: ["是", "否"], //按钮
  901. });
  902. }
  903. //退回申请
  904. function th(str) {
  905. layer.open({
  906. type: 2,
  907. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  908. title: "申请退回工单",
  909. area: ["60%", "80%"], //宽高
  910. });
  911. }
  912. //审核退回申请
  913. function shth(str) {
  914. layer.open({
  915. type: 2,
  916. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  917. title: "审核退回申请",
  918. area: ["60%", "80%"], //宽高
  919. });
  920. }
  921. //办理
  922. // function th(str) {
  923. // layer.open({
  924. // type: 2,
  925. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  926. // title: '办理工单',
  927. // area: ['35%', '30%'], //宽高
  928. // });
  929. // }
  930. //申请延时
  931. function ys(str) {
  932. layer.open({
  933. type: 2,
  934. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  935. title: "申请延时",
  936. area: ["60%", "80%"], //宽高
  937. });
  938. }
  939. //审核申请延时
  940. function shys(str) {
  941. layer.open({
  942. type: 2,
  943. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  944. title: "审核延时申请",
  945. area: ["60%", "80%"], //宽高
  946. });
  947. }
  948. //诉求回访
  949. function hf(str) {
  950. layer.open({
  951. type: 2,
  952. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  953. title: "工单回访",
  954. area: ["60%", "80%"], //宽高
  955. });
  956. }
  957. //重办工单
  958. function cb(str) {
  959. layer.open({
  960. type: 2,
  961. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  962. title: "重办工单",
  963. area: ["90%", "90%"], //宽高
  964. });
  965. }
  966. //结案
  967. function Lawsuit(str) {
  968. layer.open({
  969. type: 2,
  970. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  971. title: "诉求单结案",
  972. area: ["60%", "80%"], //宽高
  973. });
  974. }
  975. //驳回重办
  976. function bhcb(str) {
  977. //回退BackDtail
  978. layer.open({
  979. type: 2,
  980. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  981. title: "驳回重办",
  982. area: ["60%", "80%"], //宽高
  983. });
  984. }
  985. $(".Appeal").click(function () {
  986. layer.open({
  987. type: 2,
  988. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  989. title: "新增诉求",
  990. area: ["85%", "80%"], //宽高
  991. });
  992. });
  993. //上传文件
  994. function upload() {
  995. if (document.getElementById("upFile").files.length > 0) {
  996. var formData = new FormData();
  997. formData.append(
  998. "upFile",
  999. document.getElementById("upFile").files[0]
  1000. );
  1001. formData.append("token", $.cookie("token"));
  1002. $.ajax({
  1003. url: huayi.config.callcenter_url +
  1004. "/WorkOrder/UploadFile",
  1005. type: "POST",
  1006. data: formData,
  1007. /**
  1008. *必须false才会自动加上正确的Content-Type
  1009. */
  1010. contentType: false,
  1011. /**
  1012. * 必须false才会避开jQuery对 formdata 的默认处理
  1013. * XMLHttpRequest会对 formdata 进行正确的处理
  1014. */
  1015. processData: false,
  1016. success: function (result) {
  1017. document.getElementById(
  1018. "upFile"
  1019. ).outerHTML = document.getElementById(
  1020. "upFile"
  1021. ).outerHTML;
  1022. $("#upFile").change(function () {
  1023. upload();
  1024. });
  1025. var r = $.parseJSON(result);
  1026. if (r.state.toLowerCase() == "success") {
  1027. $(".fjnr").text(r.data);
  1028. $("#scfj").show();
  1029. }
  1030. },
  1031. });
  1032. } else {
  1033. layer.confirm("请上传文件!", {
  1034. btn: ["确定"],
  1035. });
  1036. }
  1037. }
  1038. //来源
  1039. function LY(obj) {
  1040. obj.empty();
  1041. obj.append(
  1042. '<option selected="selected" value="">请选择</option>'
  1043. );
  1044. $.getJSON(
  1045. huayi.config.callcenter_url +
  1046. "Dictionary/GetDicValueListById", {
  1047. token: $.cookie("token"),
  1048. id: 1,
  1049. },
  1050. function (data) {
  1051. if (data.state.toLowerCase() == "success") {
  1052. var content = data.data;
  1053. $(content).each(function (i, n) {
  1054. $(
  1055. "<option value='" +
  1056. n.F_ValueId +
  1057. "'>" +
  1058. n.F_Value +
  1059. "</option>"
  1060. ).appendTo(obj);
  1061. });
  1062. }
  1063. }
  1064. );
  1065. }
  1066. //类别
  1067. function LB(obj) {
  1068. obj.empty();
  1069. obj.append(
  1070. '<option selected="selected" value="">请选择</option>'
  1071. );
  1072. $.getJSON(
  1073. huayi.config.callcenter_url +
  1074. "Dictionary/GetDicValueListById", {
  1075. token: $.cookie("token"),
  1076. id: 2,
  1077. },
  1078. function (data) {
  1079. if (data.state.toLowerCase() == "success") {
  1080. var content = data.data;
  1081. $(content).each(function (i, n) {
  1082. $(
  1083. "<option value='" +
  1084. n.F_ValueId +
  1085. "'>" +
  1086. n.F_Value +
  1087. "</option>"
  1088. ).appendTo(obj);
  1089. });
  1090. }
  1091. }
  1092. );
  1093. }
  1094. // 主题
  1095. function ZT(obj) {
  1096. obj.empty();
  1097. obj.append(
  1098. '<option selected="selected" value="">请选择</option>'
  1099. );
  1100. $.getJSON(
  1101. huayi.config.callcenter_url +
  1102. "Dictionary/GetDicValueListById", {
  1103. token: $.cookie("token"),
  1104. id: 3,
  1105. },
  1106. function (data) {
  1107. if (data.state.toLowerCase() == "success") {
  1108. var content = data.data;
  1109. $(content).each(function (i, n) {
  1110. $(
  1111. "<option value='" +
  1112. n.F_ValueId +
  1113. "'>" +
  1114. n.F_Value +
  1115. "</option>"
  1116. ).appendTo(obj);
  1117. });
  1118. }
  1119. }
  1120. );
  1121. }
  1122. function tree() {
  1123. $.get(
  1124. huayi.config.callcenter_url + "Department/GetDeptList", {
  1125. token: $.cookie("token"),
  1126. // "pid": pid
  1127. },
  1128. function (result) {
  1129. result = $.parseJSON(result);
  1130. $.fn.zTree.init(
  1131. $("#addTreeDemo"),
  1132. setting1,
  1133. result.data
  1134. ); //实例化树形图
  1135. }
  1136. );
  1137. }
  1138. var setting1 = {
  1139. data: {
  1140. key: {
  1141. name: "F_DeptName",
  1142. },
  1143. simpleData: {
  1144. enable: true,
  1145. idKey: "F_DeptId",
  1146. pIdKey: "F_PartentId",
  1147. rootPId: 0,
  1148. },
  1149. },
  1150. callback: {
  1151. onClick: zTreeOnClick,
  1152. },
  1153. };
  1154. function zTreeOnClick(event, treeId, treeNode) {
  1155. if (treeNode.level >= 1) {
  1156. $(".inps").val(treeNode.F_DeptName);
  1157. $("#PID").val(treeNode.F_DeptId);
  1158. $("#Dpment").val(treeNode.F_DeptName);
  1159. $(".Cleans").show();
  1160. }
  1161. }
  1162. $(".exportFile").click(function () {
  1163. var usercode_ = $("#ZX").val(); //坐席
  1164. if (usercode_ != null) {
  1165. $(usercode_).each(function (i, n) {
  1166. var obj1 = "";
  1167. obj1 = n + ",";
  1168. usercodeID += obj1;
  1169. });
  1170. } else {
  1171. usercodeID = "";
  1172. }
  1173. // 调度员
  1174. var ddusercodeID = "";
  1175. var ddusercode_ = $("#yardman").val(); //坐席
  1176. if (ddusercode_ != null) {
  1177. $(ddusercode_).each(function (i, n) {
  1178. var obj2 = "";
  1179. obj2 = n + ",";
  1180. ddusercodeID += obj2;
  1181. });
  1182. } else {
  1183. ddusercodeID = "";
  1184. }
  1185. var workid = $("#wids").val()
  1186. var key = $("#key").val() //=关键字
  1187. var tel = $("#tel").val() //=客户电话
  1188. var name = $("#name").val() //=客户名称
  1189. var usercode = usercodeID //=坐席工号
  1190. var ddusercode = ddusercodeID
  1191. var source = $("#source").val() //=来源&
  1192. var starttime = $("#starttime").val() //=开始时间
  1193. var endtime = $("#endtime").val() //=结束时间
  1194. var deptid = $("#PID").val()
  1195. var type = $("#type").val() //=工单类型
  1196. var bigtype = $("#bigtype").val()
  1197. var smalltype = $("#smalltype").val() //=小类别
  1198. var sourcearea = $("#sourceAreas").val() //区域
  1199. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1200. var tab = 0;
  1201. var keyid = $("#keyid").val() //=关键词id
  1202. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1203. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1204. "&tel=" +
  1205. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1206. source +
  1207. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1208. sourcearea +
  1209. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" + "&isdc=1";
  1210. window.location.href = url;
  1211. })
  1212. </script>
  1213. </body>
  1214. </html>