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LeaderDCLOtherPhone.html 46KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton>
  354. </td>
  355. </td>
  356. </tr>
  357. </table>
  358. <a href="" class="btn-success"></a>
  359. <a href="" class="btn-warning"></a>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%; padding: 10px">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <!-- <th data-checkbox="true"></th> -->
  369. <th data-formatter="serialNumber" data-align="center">
  370. 序号
  371. </th>
  372. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  373. 工单单号
  374. </th>
  375. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  376. 诉求标题
  377. </th>
  378. <th data-field="DeptName" data-align="center">
  379. 承办单位
  380. </th>
  381. <!-- <th data-field="OtherDeptName" data-align="center">
  382. 协办单位
  383. </th> -->
  384. <th data-field="UserName" data-align="center">
  385. 受理人
  386. </th>
  387. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  388. 办理状态
  389. </th>
  390. <!--<th
  391. data-field="FilePath"
  392. data-formatter="setCode"
  393. data-align="center"
  394. >
  395. 录音
  396. </th>-->
  397. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  398. 时限
  399. </th>
  400. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  401. 办理时限
  402. </th>
  403. <th data-field="F_ComContent" data-align="center">
  404. 诉求内容
  405. </th>
  406. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  407. 操作
  408. </th>
  409. </tr>
  410. </thead>
  411. <tbody class="list"></tbody>
  412. </table>
  413. </div>
  414. </div>
  415. </div>
  416. </div>
  417. <!--下载框-->
  418. <div class="t-shade lyxz">
  419. <div class="shade_k">
  420. <div class="shade_title">
  421. <span>录音播放与下载<srong class="cknum"></srong></span>
  422. <span class="setwin gbly"><a>x</a></span>
  423. </div>
  424. <div class="shade_content">
  425. <div class="Ly_box audiojs"></div>
  426. </div>
  427. </div>
  428. </div>
  429. <input type="hidden" id="PID" />
  430. <input type="hidden" id="Dpment" />
  431. </div>
  432. <script src="../js/bootstrap-select.js"></script>
  433. <script src="../css/laydate/laydate.js"></script>
  434. <script src="../My97DatePicker/WdatePicker.js"></script>
  435. <script src="../js/zTree/jquery.ztree.core.js"></script>
  436. <script src="../js/search/screen.js"></script>
  437. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  438. <script>
  439. var wid = helper.request.queryString("states");
  440. if (wid) {
  441. $("#state").val(wid);
  442. }
  443. $(document).ready(function () {
  444. load();
  445. laydate.skin("blue");
  446. laydate({
  447. elem: "#starttime",
  448. event: "focus",
  449. });
  450. laydate({
  451. elem: "#endtime",
  452. event: "focus",
  453. });
  454. });
  455. //关闭录音弹出
  456. $(".gbly").click(function () {
  457. $(".lyxz").removeClass("cx");
  458. $("audio")[0].pause();
  459. });
  460. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  461. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  462. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  463. });
  464. //获取查询信息
  465. function load() {
  466. //坐席
  467. var usercodeID = "";
  468. var usercode_ = $("#ZX").val(); //坐席
  469. if (usercode_ != null) {
  470. $(usercode_).each(function (i, n) {
  471. var obj1 = "";
  472. obj1 = n + ",";
  473. usercodeID += obj1;
  474. });
  475. } else {
  476. usercodeID = "";
  477. }
  478. // 调度员
  479. var ddusercodeID = "";
  480. var ddusercode_ = $("#yardman").val(); //坐席
  481. if (ddusercode_ != null) {
  482. $(ddusercode_).each(function (i, n) {
  483. var obj2 = "";
  484. obj2 = n + ",";
  485. ddusercodeID += obj2;
  486. });
  487. } else {
  488. ddusercodeID = "";
  489. }
  490. //先销毁表格
  491. $("#orderlist").bootstrapTable("destroy");
  492. //初始化表格,动态从服务器加载数据
  493. $("#orderlist").bootstrapTable({
  494. method: "get", //使用get请求到服务器获取数据
  495. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  496. contentType: "application/x-www-form-urlencoded",
  497. striped: true, //表格显示条纹
  498. pagination: true, //启动分页
  499. pageSize: 10, //每页显示的记录数
  500. pageNumber: 1, //当前第几页
  501. pageList: [10, 20, 50, 100], //记录数可选列表
  502. search: false, //是否启用查询
  503. showColumns: false, //显示下拉框勾选要显示的列
  504. showRefresh: false, //显示刷新按钮
  505. sidePagination: "server", //表示服务端请求
  506. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  507. //设置为limit可以获取limit, offset, search, sort, order
  508. queryParamsType: "undefined",
  509. queryParams: function queryParams(params) {
  510. //设置查询参数
  511. var param = {
  512. page: params.pageNumber,
  513. pagesize: params.pageSize,
  514. workid: $("#wids").val(),
  515. state: $("#state").val(), //=工单状态
  516. type: $("#type").val(), //=工单类型
  517. bigtype: $("#bigtype").val(), //=大类别
  518. smalltype: $("#smalltype").val(), //=小类别
  519. key: $("#key").val(), //=关键字
  520. tel: $("#tel").val(), //=客户电话
  521. name: $("#name").val(), //=客户名称
  522. usercode: usercodeID, //=坐席工号
  523. ddusercode: ddusercodeID,
  524. keyid: $("#keyid").val(), //=关键词id
  525. source: $("#source").val(), //=来源&
  526. starttime: $("#starttime").val(), //=开始时间
  527. endtime: $("#endtime").val(), //=结束时间
  528. deptid: $("#PID").val(),
  529. type: $("#type").val(),
  530. tab: 0, //待处理
  531. sourcearea: $("#sourceAreas").val(), //区域
  532. jianhang: 0, // 多媒体
  533. phoneType: 1, //其他电话来电
  534. token: $.cookie("token"),
  535. };
  536. return param;
  537. },
  538. onLoadSuccess: function (data) {
  539. //加载成功时执行
  540. // layer.msg("加载成功");
  541. //console.log(data);
  542. },
  543. onLoadError: function () {
  544. //加载失败时执行
  545. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  546. },
  547. });
  548. }
  549. //状态
  550. function States(val, row) {
  551. var html = "";
  552. switch (val + "") {
  553. case "0":
  554. html = "新工单";
  555. if (row.F_IsReturn == 1) {
  556. html = "新工单(回退)";
  557. }
  558. break;
  559. case "1":
  560. html = "待交办";
  561. break;
  562. case "2":
  563. html = '<span style="color:#FF0000;">待查收</span>';
  564. break;
  565. break;
  566. case "3":
  567. html = "退回审核中";
  568. break;
  569. case "4":
  570. html = "办理中";
  571. break;
  572. case "5":
  573. html = "延时审核";
  574. break;
  575. case "6":
  576. html = "已办理";
  577. break;
  578. case "7":
  579. html = "已回访";
  580. break;
  581. case "8":
  582. html = "重办中";
  583. break;
  584. case "9":
  585. html = "已结案";
  586. break;
  587. case "11":
  588. html = "重办待交办";
  589. break;
  590. }
  591. return html;
  592. }
  593. //时限
  594. function OverTime(val, row) {
  595. if (val == 1) {
  596. return (
  597. '<div class="" style="cursor: pointer;">' +
  598. '<span class="Greens">' +
  599. row.GapTime +
  600. "</span>" +
  601. "</div>"
  602. );
  603. } else if (val == 2) {
  604. return (
  605. '<div class="" style="cursor: pointer;">' +
  606. '<span class="Yellows">' +
  607. row.GapTime +
  608. "</span>" +
  609. "</div>"
  610. );
  611. } else if (val == 3) {
  612. return (
  613. '<div class="" style="cursor: pointer;">' +
  614. '<span class="Reds">' +
  615. row.GapTime +
  616. "</span>" +
  617. "</div>"
  618. );
  619. }
  620. }
  621. //办理时限
  622. function BanTime(val) {
  623. if (val) {
  624. var time = val.substring(0, val.indexOf(" "));
  625. return (
  626. '<div class="" style="cursor: pointer;">' +
  627. "<span>" +
  628. time +
  629. "</span>" +
  630. "</div>"
  631. );
  632. }
  633. }
  634. //音频
  635. function setCode(val) {
  636. if (val) {
  637. return (
  638. '<div class="imgs" style="cursor: pointer;">' +
  639. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  640. val +
  641. '" />' +
  642. "</div>"
  643. );
  644. } else {
  645. return "";
  646. }
  647. }
  648. function GetCont(val) {
  649. if (val) {
  650. var str = "<div ";
  651. if (val.length > 10) {
  652. str = str + ' title="' + val + '" ';
  653. val = val.substr(0, 10) + "...";
  654. }
  655. return str + ">" + val + "</div>";
  656. } else {
  657. return "";
  658. }
  659. }
  660. //编号
  661. function serialNumber(val, row, index) {
  662. return index + 1;
  663. }
  664. //操作
  665. function Dispose(val, row) {
  666. var Rows = row.Buttons;
  667. // alert(row.F_WorkOrderId);
  668. var WorkOrderId = row.F_WorkOrderId;
  669. var html = '';
  670. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  671. for (var i = 0; i < Rows.length; i++) {
  672. if (Rows[i].key != 21) {
  673. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  674. if (html1) {
  675. html1 = html1.replace("data", val);
  676. }
  677. html += html1;
  678. }
  679. }
  680. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  681. return html;
  682. }
  683. //转派
  684. function redeploy(WorkOrderId) {
  685. layer.open({
  686. type: 2,
  687. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  688. title: "转派",
  689. area: ["85%", "80%"], //宽高
  690. });
  691. }
  692. //查看详情
  693. function ckxq(str) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  697. title: "工单详情",
  698. area: ["100%", "100%"], //宽高
  699. });
  700. }
  701. //编辑
  702. function bj(str) {
  703. layer.open({
  704. type: 2,
  705. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  706. title: "编辑工单",
  707. area: ["95%", "95%"], //宽高
  708. });
  709. }
  710. //删除
  711. function move(str) {
  712. layer.confirm(
  713. "确定删除工单?", {
  714. btn: ["是", "否"], //按钮
  715. },
  716. function () {
  717. $.post(
  718. huayi.config.callcenter_url +
  719. "WorkOrder/DelWorkOrder", {
  720. ids: str,
  721. token: $.cookie("token"),
  722. },
  723. function (result) {
  724. result = JSON.parse(result);
  725. if (result.state.toLowerCase() == "success") {
  726. layer.msg("删除成功");
  727. load();
  728. }
  729. }
  730. );
  731. }
  732. );
  733. }
  734. ////删除
  735. function withdraw(str) {
  736. layer.confirm(
  737. "确定撤回?", {
  738. btn: ["是", "否"], //按钮
  739. },
  740. function () {
  741. $.post(
  742. huayi.config.callcenter_url +
  743. "WorkOrder/WithdrawDWorkOrder", {
  744. workorderid: str,
  745. token: $.cookie("token"),
  746. },
  747. function (result) {
  748. result = JSON.parse(result);
  749. if (result.state.toLowerCase() == "success") {
  750. layer.msg("撤回成功");
  751. load();
  752. }
  753. }
  754. );
  755. }
  756. );
  757. }
  758. //提交
  759. function tj(str) {
  760. layer.confirm(
  761. "确定要提交工单么?", {
  762. btn: ["确定", "取消"], //按钮
  763. },
  764. function () {
  765. //请求后台数据
  766. /*发送请求*/
  767. $.post(
  768. huayi.config.callcenter_url +
  769. "WorkOrder/SubmitWorkOrder", {
  770. ids: str,
  771. token: $.cookie("token"),
  772. },
  773. function (result) {
  774. result = JSON.parse(result);
  775. if (result.state.toLowerCase() == "success") {
  776. layer.msg("提交成功");
  777. load();
  778. }
  779. }
  780. );
  781. }
  782. );
  783. }
  784. //交办
  785. function jb(str) {
  786. layer.open({
  787. type: 2,
  788. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  789. title: "工单交办",
  790. area: ["87%", "80%"], //宽高
  791. });
  792. }
  793. //领导批示
  794. function lader(str) {
  795. layer.open({
  796. type: 2,
  797. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  798. title: "领导批示",
  799. area: ["60%", "80%"], //宽高
  800. });
  801. }
  802. //市长批示
  803. function city(str) {
  804. layer.open({
  805. type: 2,
  806. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  807. title: "领导批示",
  808. area: ["60%", "80%"], //宽高
  809. });
  810. }
  811. //办理
  812. function bl(str) {
  813. layer.open({
  814. type: 2,
  815. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  816. title: "办理工单",
  817. area: ["60%", "80%"], //宽高
  818. });
  819. }
  820. //督办
  821. function Supervision(str) {
  822. layer.open({
  823. type: 2,
  824. content: "../CommonHtml/Supervision_.html?wid=" +
  825. str +
  826. "&type=1", //iframe的url,no代表不显示滚动条
  827. title: "督办",
  828. area: ["60%", "80%"], //宽高
  829. });
  830. }
  831. //督查
  832. function Supervision_(str) {
  833. layer.open({
  834. type: 2,
  835. content: "../CommonHtml/Supervision_.html?wid=" +
  836. str +
  837. "&type=2", //iframe的url,no代表不显示滚动条
  838. title: "监察",
  839. area: ["60%", "80%"], //宽高
  840. });
  841. }
  842. //强制结案
  843. function StrongLawsuit(str) {
  844. layer.open({
  845. type: 2,
  846. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  847. title: "强制结案",
  848. area: ["60%", "80%"], //宽高
  849. });
  850. }
  851. //回退BackDtail
  852. function BackDtail(str) {
  853. layer.open({
  854. type: 2,
  855. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  856. title: "工单回退",
  857. area: ["60%", "80%"], //宽高
  858. });
  859. }
  860. //查收
  861. function cs(str) {
  862. layer.confirm(
  863. "确定要查收?", {
  864. btn: ["是", "否"], //按钮
  865. },
  866. function () {
  867. $.post(
  868. huayi.config.callcenter_url +
  869. "WorkOrder/ReceiveWorkOrder", {
  870. workorderid: str,
  871. token: $.cookie("token"),
  872. },
  873. function (result) {
  874. result = JSON.parse(result);
  875. if (result.state.toLowerCase() == "success") {
  876. layer.msg("查收成功");
  877. load();
  878. }
  879. }
  880. );
  881. }
  882. );
  883. }
  884. //收回
  885. function sh(str) {
  886. layer.confirm(
  887. "确定要回收?", {
  888. btn: ["是", "否"], //按钮
  889. },
  890. function () {
  891. $.post(
  892. huayi.config.callcenter_url +
  893. "WorkOrder/TakeBackWorkOrder", {
  894. workorderid: str,
  895. token: $.cookie("token"),
  896. },
  897. function (result) {
  898. result = JSON.parse(result);
  899. if (result.state.toLowerCase() == "success") {
  900. layer.msg("回收");
  901. load();
  902. }
  903. }
  904. );
  905. }
  906. );
  907. }
  908. //强制回收
  909. function recycles() {
  910. layer.confirm("确定要强制退回吗?", {
  911. btn: ["是", "否"], //按钮
  912. });
  913. }
  914. //退回申请
  915. function th(str) {
  916. layer.open({
  917. type: 2,
  918. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  919. title: "申请退回工单",
  920. area: ["60%", "80%"], //宽高
  921. });
  922. }
  923. //审核退回申请
  924. function shth(str) {
  925. layer.open({
  926. type: 2,
  927. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  928. title: "审核退回申请",
  929. area: ["60%", "80%"], //宽高
  930. });
  931. }
  932. //办理
  933. // function th(str) {
  934. // layer.open({
  935. // type: 2,
  936. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  937. // title: '办理工单',
  938. // area: ['35%', '30%'], //宽高
  939. // });
  940. // }
  941. //申请延时
  942. function ys(str) {
  943. layer.open({
  944. type: 2,
  945. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  946. title: "申请延时",
  947. area: ["60%", "80%"], //宽高
  948. });
  949. }
  950. //审核申请延时
  951. function shys(str) {
  952. layer.open({
  953. type: 2,
  954. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  955. title: "审核延时申请",
  956. area: ["60%", "80%"], //宽高
  957. });
  958. }
  959. //诉求回访
  960. function hf(str) {
  961. layer.open({
  962. type: 2,
  963. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  964. title: "工单回访",
  965. area: ["60%", "80%"], //宽高
  966. });
  967. }
  968. //重办工单
  969. function cb(str) {
  970. layer.open({
  971. type: 2,
  972. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  973. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  974. title: "重办工单",
  975. area: ["90%", "90%"], //宽高
  976. });
  977. }
  978. //结案
  979. function Lawsuit(str) {
  980. layer.open({
  981. type: 2,
  982. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  983. title: "诉求单结案",
  984. area: ["60%", "80%"], //宽高
  985. });
  986. }
  987. //驳回重办
  988. function bhcb(str) {
  989. //回退BackDtail
  990. layer.open({
  991. type: 2,
  992. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  993. title: "驳回重办",
  994. area: ["60%", "80%"], //宽高
  995. });
  996. }
  997. $(".Appeal").click(function () {
  998. layer.open({
  999. type: 2,
  1000. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  1001. title: "新增诉求",
  1002. area: ["85%", "80%"], //宽高
  1003. });
  1004. });
  1005. //上传文件
  1006. function upload() {
  1007. if (document.getElementById("upFile").files.length > 0) {
  1008. var formData = new FormData();
  1009. formData.append(
  1010. "upFile",
  1011. document.getElementById("upFile").files[0]
  1012. );
  1013. formData.append("token", $.cookie("token"));
  1014. $.ajax({
  1015. url: huayi.config.callcenter_url +
  1016. "/WorkOrder/UploadFile",
  1017. type: "POST",
  1018. data: formData,
  1019. /**
  1020. *必须false才会自动加上正确的Content-Type
  1021. */
  1022. contentType: false,
  1023. /**
  1024. * 必须false才会避开jQuery对 formdata 的默认处理
  1025. * XMLHttpRequest会对 formdata 进行正确的处理
  1026. */
  1027. processData: false,
  1028. success: function (result) {
  1029. document.getElementById(
  1030. "upFile"
  1031. ).outerHTML = document.getElementById(
  1032. "upFile"
  1033. ).outerHTML;
  1034. $("#upFile").change(function () {
  1035. upload();
  1036. });
  1037. var r = $.parseJSON(result);
  1038. if (r.state.toLowerCase() == "success") {
  1039. $(".fjnr").text(r.data);
  1040. $("#scfj").show();
  1041. }
  1042. },
  1043. });
  1044. } else {
  1045. layer.confirm("请上传文件!", {
  1046. btn: ["确定"],
  1047. });
  1048. }
  1049. }
  1050. //来源
  1051. function LY(obj) {
  1052. obj.empty();
  1053. obj.append(
  1054. '<option selected="selected" value="">请选择</option>'
  1055. );
  1056. $.getJSON(
  1057. huayi.config.callcenter_url +
  1058. "Dictionary/GetDicValueListById", {
  1059. token: $.cookie("token"),
  1060. id: 1,
  1061. },
  1062. function (data) {
  1063. if (data.state.toLowerCase() == "success") {
  1064. var content = data.data;
  1065. $(content).each(function (i, n) {
  1066. $(
  1067. "<option value='" +
  1068. n.F_ValueId +
  1069. "'>" +
  1070. n.F_Value +
  1071. "</option>"
  1072. ).appendTo(obj);
  1073. });
  1074. }
  1075. }
  1076. );
  1077. }
  1078. //类别
  1079. function LB(obj) {
  1080. obj.empty();
  1081. obj.append(
  1082. '<option selected="selected" value="">请选择</option>'
  1083. );
  1084. $.getJSON(
  1085. huayi.config.callcenter_url +
  1086. "Dictionary/GetDicValueListById", {
  1087. token: $.cookie("token"),
  1088. id: 2,
  1089. },
  1090. function (data) {
  1091. if (data.state.toLowerCase() == "success") {
  1092. var content = data.data;
  1093. $(content).each(function (i, n) {
  1094. $(
  1095. "<option value='" +
  1096. n.F_ValueId +
  1097. "'>" +
  1098. n.F_Value +
  1099. "</option>"
  1100. ).appendTo(obj);
  1101. });
  1102. }
  1103. }
  1104. );
  1105. }
  1106. // 主题
  1107. function ZT(obj) {
  1108. obj.empty();
  1109. obj.append(
  1110. '<option selected="selected" value="">请选择</option>'
  1111. );
  1112. $.getJSON(
  1113. huayi.config.callcenter_url +
  1114. "Dictionary/GetDicValueListById", {
  1115. token: $.cookie("token"),
  1116. id: 3,
  1117. },
  1118. function (data) {
  1119. if (data.state.toLowerCase() == "success") {
  1120. var content = data.data;
  1121. $(content).each(function (i, n) {
  1122. $(
  1123. "<option value='" +
  1124. n.F_ValueId +
  1125. "'>" +
  1126. n.F_Value +
  1127. "</option>"
  1128. ).appendTo(obj);
  1129. });
  1130. }
  1131. }
  1132. );
  1133. }
  1134. function tree() {
  1135. $.get(
  1136. huayi.config.callcenter_url + "Department/GetDeptList", {
  1137. token: $.cookie("token"),
  1138. // "pid": pid
  1139. },
  1140. function (result) {
  1141. result = $.parseJSON(result);
  1142. $.fn.zTree.init(
  1143. $("#addTreeDemo"),
  1144. setting1,
  1145. result.data
  1146. ); //实例化树形图
  1147. }
  1148. );
  1149. }
  1150. var setting1 = {
  1151. data: {
  1152. key: {
  1153. name: "F_DeptName",
  1154. },
  1155. simpleData: {
  1156. enable: true,
  1157. idKey: "F_DeptId",
  1158. pIdKey: "F_PartentId",
  1159. rootPId: 0,
  1160. },
  1161. },
  1162. callback: {
  1163. onClick: zTreeOnClick,
  1164. },
  1165. };
  1166. function zTreeOnClick(event, treeId, treeNode) {
  1167. if (treeNode.level >= 1) {
  1168. $(".inps").val(treeNode.F_DeptName);
  1169. $("#PID").val(treeNode.F_DeptId);
  1170. $("#Dpment").val(treeNode.F_DeptName);
  1171. $(".Cleans").show();
  1172. }
  1173. }
  1174. $(".exportFile").click(function () {
  1175. var usercode_ = $("#ZX").val(); //坐席
  1176. if (usercode_ != null) {
  1177. $(usercode_).each(function (i, n) {
  1178. var obj1 = "";
  1179. obj1 = n + ",";
  1180. usercodeID += obj1;
  1181. });
  1182. } else {
  1183. usercodeID = "";
  1184. }
  1185. // 调度员
  1186. var ddusercodeID = "";
  1187. var ddusercode_ = $("#yardman").val(); //坐席
  1188. if (ddusercode_ != null) {
  1189. $(ddusercode_).each(function (i, n) {
  1190. var obj2 = "";
  1191. obj2 = n + ",";
  1192. ddusercodeID += obj2;
  1193. });
  1194. } else {
  1195. ddusercodeID = "";
  1196. }
  1197. var workid = $("#wids").val()
  1198. var key = $("#key").val() //=关键字
  1199. var tel = $("#tel").val() //=客户电话
  1200. var name = $("#name").val() //=客户名称
  1201. var usercode = usercodeID //=坐席工号
  1202. var ddusercode = ddusercodeID
  1203. var source = $("#source").val() //=来源&
  1204. var starttime = $("#starttime").val() //=开始时间
  1205. var endtime = $("#endtime").val() //=结束时间
  1206. var deptid = $("#PID").val()
  1207. var type = $("#type").val() //=工单类型
  1208. var bigtype = $("#bigtype").val()
  1209. var smalltype = $("#smalltype").val() //=小类别
  1210. var sourcearea = $("#sourceAreas").val() //区域
  1211. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1212. var tab = 0;
  1213. var keyid = $("#keyid").val() //=关键词id
  1214. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1215. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1216. "&tel=" +
  1217. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1218. source +
  1219. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1220. sourcearea +
  1221. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1222. "&isdc=1";
  1223. window.location.href = url;
  1224. })
  1225. </script>
  1226. </body>
  1227. </html>