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WorkDSZBOtherPhone.html 46KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton>
  354. </td>
  355. </td>
  356. </tr>
  357. </table>
  358. <a href="" class="btn-success"></a>
  359. <a href="" class="btn-warning"></a>
  360. </div>
  361. </div>
  362. <div>
  363. <div style="width: 100%; padding: 10px">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <th data-checkbox="true"></th>
  369. <th data-align="center" data-formatter="setCode">序号</th>
  370. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  371. 工单单号
  372. </th>
  373. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  374. 诉求标题
  375. </th>
  376. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  377. 来电内容
  378. </th>
  379. <th data-field="DeptName" data-align="center">
  380. 承办单位
  381. </th>
  382. <!-- <th data-field="OtherDeptName" data-align="center">
  383. 协办单位
  384. </th> -->
  385. <th data-field="UserName" data-align="center">
  386. 受理人
  387. </th>
  388. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  389. 办理状态
  390. </th>
  391. <!--<th
  392. data-field="FilePath"
  393. data-formatter="setCode"
  394. data-align="center"
  395. >
  396. 录音
  397. </th>-->
  398. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  399. 时限
  400. </th>
  401. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  402. 办理时限
  403. </th>
  404. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  405. 操作
  406. </th>
  407. </tr>
  408. </thead>
  409. <tbody class="list"></tbody>
  410. </table>
  411. </div>
  412. </div>
  413. </div>
  414. </div>
  415. <!--下载框-->
  416. <div class="t-shade lyxz">
  417. <div class="shade_k">
  418. <div class="shade_title">
  419. <span>录音播放与下载<srong class="cknum"></srong></span>
  420. <span class="setwin gbly"><a>x</a></span>
  421. </div>
  422. <div class="shade_content">
  423. <div class="Ly_box audiojs"></div>
  424. </div>
  425. </div>
  426. </div>
  427. <input type="hidden" id="PID" />
  428. <input type="hidden" id="Dpment" />
  429. </div>
  430. <script src="../js/bootstrap-select.js"></script>
  431. <script src="../css/laydate/laydate.js"></script>
  432. <script src="../My97DatePicker/WdatePicker.js"></script>
  433. <script src="../js/zTree/jquery.ztree.core.js"></script>
  434. <script src="../js/search/screen.js"></script>
  435. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  436. <script>
  437. var wid = helper.request.queryString("states");
  438. if (wid) {
  439. $("#state").val(wid);
  440. }
  441. $(document).ready(function () {
  442. load();
  443. laydate.skin("blue");
  444. laydate({
  445. elem: "#starttime",
  446. event: "focus",
  447. });
  448. laydate({
  449. elem: "#endtime",
  450. event: "focus",
  451. });
  452. });
  453. //关闭录音弹出
  454. $(".gbly").click(function () {
  455. $(".lyxz").removeClass("cx");
  456. $("audio")[0].pause();
  457. });
  458. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  459. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  460. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  461. });
  462. //获取查询信息
  463. function load() {
  464. //坐席
  465. var usercodeID = "";
  466. var usercode_ = $("#ZX").val(); //坐席
  467. if (usercode_ != null) {
  468. $(usercode_).each(function (i, n) {
  469. var obj1 = "";
  470. obj1 = n + ",";
  471. usercodeID += obj1;
  472. });
  473. } else {
  474. usercodeID = "";
  475. }
  476. // 调度员
  477. var ddusercodeID = "";
  478. var ddusercode_ = $("#yardman").val(); //坐席
  479. if (ddusercode_ != null) {
  480. $(ddusercode_).each(function (i, n) {
  481. var obj2 = "";
  482. obj2 = n + ",";
  483. ddusercodeID += obj2;
  484. });
  485. } else {
  486. ddusercodeID = "";
  487. }
  488. //先销毁表格
  489. $("#orderlist").bootstrapTable("destroy");
  490. //初始化表格,动态从服务器加载数据
  491. $("#orderlist").bootstrapTable({
  492. method: "get", //使用get请求到服务器获取数据
  493. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  494. contentType: "application/x-www-form-urlencoded",
  495. striped: true, //表格显示条纹
  496. pagination: true, //启动分页
  497. pageSize: 10, //每页显示的记录数
  498. pageNumber: 1, //当前第几页
  499. pageList: [10, 20, 50, 100], //记录数可选列表
  500. search: false, //是否启用查询
  501. showColumns: false, //显示下拉框勾选要显示的列
  502. showRefresh: false, //显示刷新按钮
  503. sidePagination: "server", //表示服务端请求
  504. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  505. //设置为limit可以获取limit, offset, search, sort, order
  506. queryParamsType: "undefined",
  507. queryParams: function queryParams(params) {
  508. //设置查询参数
  509. var param = {
  510. page: params.pageNumber,
  511. pagesize: params.pageSize,
  512. workid: $("#wids").val(),
  513. state: $("#state").val(), //=工单状态
  514. type: $("#type").val(), //=工单类型
  515. bigtype: $("#bigtype").val(), //=大类别
  516. smalltype: $("#smalltype").val(), //=小类别
  517. key: $("#key").val(), //=关键字
  518. tel: $("#tel").val(), //=客户电话
  519. name: $("#name").val(), //=客户名称
  520. // usercode: "",
  521. usercode: usercodeID, //=坐席工号
  522. ddusercode: ddusercodeID,
  523. keyid: $("#keyid").val(), //=关键词id
  524. source: $("#source").val(), //=来源&
  525. starttime: $("#starttime").val(), //=开始时间
  526. endtime: $("#endtime").val(), //=结束时间
  527. deptid: $("#PID").val(),
  528. type: $("#type").val(),
  529. tab: 0, //待处理
  530. sourcearea: $("#sourceAreas").val(), //区域
  531. jianhang: 0, // 多媒体
  532. phoneType: 1, //其他电话来电
  533. token: $.cookie("token"),
  534. };
  535. return param;
  536. },
  537. onLoadSuccess: function (data) {
  538. //加载成功时执行
  539. // layer.msg("加载成功");
  540. //console.log(data);
  541. },
  542. onLoadError: function () {
  543. //加载失败时执行
  544. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  545. },
  546. });
  547. }
  548. //状态
  549. function States(val, row) {
  550. var html = "";
  551. switch (val + "") {
  552. case "0":
  553. html = "新工单";
  554. if (row.F_IsReturn == 1) {
  555. html = "新工单(回退)";
  556. }
  557. break;
  558. case "1":
  559. html = "待交办";
  560. break;
  561. case "2":
  562. html = '<span style="color:#FF0000;">待查收</span>';
  563. break;
  564. break;
  565. case "3":
  566. html = "退回审核中";
  567. break;
  568. case "4":
  569. html = "办理中";
  570. break;
  571. case "5":
  572. html = "延时审核";
  573. break;
  574. case "6":
  575. html = "已办理";
  576. break;
  577. case "7":
  578. html = "已回访";
  579. break;
  580. case "8":
  581. html = "重办中";
  582. break;
  583. case "9":
  584. html = "已结案";
  585. break;
  586. case "11":
  587. html = "重办待交办";
  588. break;
  589. }
  590. return html;
  591. }
  592. //时限
  593. function OverTime(val, row) {
  594. if (val == 1) {
  595. return (
  596. '<div class="" style="cursor: pointer;">' +
  597. '<span class="Greens">' +
  598. row.GapTime +
  599. "</span>" +
  600. "</div>"
  601. );
  602. } else if (val == 2) {
  603. return (
  604. '<div class="" style="cursor: pointer;">' +
  605. '<span class="Yellows">' +
  606. row.GapTime +
  607. "</span>" +
  608. "</div>"
  609. );
  610. } else if (val == 3) {
  611. return (
  612. '<div class="" style="cursor: pointer;">' +
  613. '<span class="Reds">' +
  614. row.GapTime +
  615. "</span>" +
  616. "</div>"
  617. );
  618. }
  619. }
  620. //办理时限
  621. function BanTime(val) {
  622. if (val) {
  623. var time = val.substring(0, val.indexOf(" "));
  624. return (
  625. '<div class="" style="cursor: pointer;">' +
  626. "<span>" +
  627. time +
  628. "</span>" +
  629. "</div>"
  630. );
  631. }
  632. }
  633. //音频
  634. function setCode(val) {
  635. if (val) {
  636. return (
  637. '<div class="imgs" style="cursor: pointer;">' +
  638. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  639. val +
  640. '" />' +
  641. "</div>"
  642. );
  643. } else {
  644. return "";
  645. }
  646. }
  647. // 序号
  648. function setCode(val, row, index) {
  649. return index + 1;
  650. }
  651. function GetCont(val) {
  652. if (val) {
  653. var str = "<div ";
  654. if (val.length > 10) {
  655. str = str + ' title="' + val + '" ';
  656. val = val.substr(0, 10) + "...";
  657. }
  658. return str + ">" + val + "</div>";
  659. } else {
  660. return "";
  661. }
  662. }
  663. //操作
  664. function Dispose(val, row) {
  665. var Rows = row.Buttons;
  666. // alert(row.F_WorkOrderId);
  667. var WorkOrderId = row.F_WorkOrderId;
  668. var html = '';
  669. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  670. for (var i = 0; i < Rows.length; i++) {
  671. if (Rows[i].key != 21) {
  672. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  673. if (html1) {
  674. html1 = html1.replace("data", val);
  675. }
  676. html += html1;
  677. }
  678. }
  679. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  680. return html;
  681. }
  682. //转派
  683. function redeploy(WorkOrderId) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  687. title: "转派",
  688. area: ["85%", "80%"], //宽高
  689. });
  690. }
  691. //查看详情
  692. function ckxq(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: "工单详情",
  697. area: ["100%", "100%"], //宽高
  698. });
  699. }
  700. //编辑
  701. function bj(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  705. title: "编辑工单",
  706. area: ["95%", "95%"], //宽高
  707. });
  708. }
  709. //删除
  710. function move(str) {
  711. layer.confirm(
  712. "确定删除工单?", {
  713. btn: ["是", "否"], //按钮
  714. },
  715. function () {
  716. $.post(
  717. huayi.config.callcenter_url +
  718. "WorkOrder/DelWorkOrder", {
  719. ids: str,
  720. token: $.cookie("token"),
  721. },
  722. function (result) {
  723. result = JSON.parse(result);
  724. if (result.state.toLowerCase() == "success") {
  725. layer.msg("删除成功");
  726. load();
  727. }
  728. }
  729. );
  730. }
  731. );
  732. }
  733. ////删除
  734. function withdraw(str) {
  735. layer.confirm(
  736. "确定撤回?", {
  737. btn: ["是", "否"], //按钮
  738. },
  739. function () {
  740. $.post(
  741. huayi.config.callcenter_url +
  742. "WorkOrder/WithdrawDWorkOrder", {
  743. workorderid: str,
  744. token: $.cookie("token"),
  745. },
  746. function (result) {
  747. result = JSON.parse(result);
  748. if (result.state.toLowerCase() == "success") {
  749. layer.msg("撤回成功");
  750. load();
  751. }
  752. }
  753. );
  754. }
  755. );
  756. }
  757. //提交
  758. function tj(str) {
  759. layer.confirm(
  760. "确定要提交工单么?", {
  761. btn: ["确定", "取消"], //按钮
  762. },
  763. function () {
  764. //请求后台数据
  765. /*发送请求*/
  766. $.post(
  767. huayi.config.callcenter_url +
  768. "WorkOrder/SubmitWorkOrder", {
  769. ids: str,
  770. token: $.cookie("token"),
  771. },
  772. function (result) {
  773. result = JSON.parse(result);
  774. if (result.state.toLowerCase() == "success") {
  775. layer.msg("提交成功");
  776. load();
  777. }
  778. }
  779. );
  780. }
  781. );
  782. }
  783. //交办
  784. function jb(str) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  788. title: "工单交办",
  789. area: ["87%", "80%"], //宽高
  790. });
  791. }
  792. //领导批示
  793. function lader(str) {
  794. layer.open({
  795. type: 2,
  796. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  797. title: "领导批示",
  798. area: ["60%", "80%"], //宽高
  799. });
  800. }
  801. //市长批示
  802. function city(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  806. title: "领导批示",
  807. area: ["60%", "80%"], //宽高
  808. });
  809. }
  810. //办理
  811. function bl(str) {
  812. layer.open({
  813. type: 2,
  814. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  815. title: "办理工单",
  816. area: ["60%", "80%"], //宽高
  817. });
  818. }
  819. //督办
  820. function Supervision(str) {
  821. layer.open({
  822. type: 2,
  823. content: "../CommonHtml/Supervision_.html?wid=" +
  824. str +
  825. "&type=1", //iframe的url,no代表不显示滚动条
  826. title: "督办",
  827. area: ["60%", "80%"], //宽高
  828. });
  829. }
  830. //督查
  831. function Supervision_(str) {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/Supervision_.html?wid=" +
  835. str +
  836. "&type=2", //iframe的url,no代表不显示滚动条
  837. title: "监察",
  838. area: ["60%", "80%"], //宽高
  839. });
  840. }
  841. //强制结案
  842. function StrongLawsuit(str) {
  843. layer.open({
  844. type: 2,
  845. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  846. title: "强制结案",
  847. area: ["60%", "80%"], //宽高
  848. });
  849. }
  850. //回退BackDtail
  851. function BackDtail(str) {
  852. layer.open({
  853. type: 2,
  854. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  855. title: "工单回退",
  856. area: ["60%", "80%"], //宽高
  857. });
  858. }
  859. //查收
  860. function cs(str) {
  861. layer.confirm(
  862. "确定要查收?", {
  863. btn: ["是", "否"], //按钮
  864. },
  865. function () {
  866. $.post(
  867. huayi.config.callcenter_url +
  868. "WorkOrder/ReceiveWorkOrder", {
  869. workorderid: str,
  870. token: $.cookie("token"),
  871. },
  872. function (result) {
  873. result = JSON.parse(result);
  874. if (result.state.toLowerCase() == "success") {
  875. layer.msg("查收成功");
  876. load();
  877. }
  878. }
  879. );
  880. }
  881. );
  882. }
  883. //收回
  884. function sh(str) {
  885. layer.confirm(
  886. "确定要回收?", {
  887. btn: ["是", "否"], //按钮
  888. },
  889. function () {
  890. $.post(
  891. huayi.config.callcenter_url +
  892. "WorkOrder/TakeBackWorkOrder", {
  893. workorderid: str,
  894. token: $.cookie("token"),
  895. },
  896. function (result) {
  897. result = JSON.parse(result);
  898. if (result.state.toLowerCase() == "success") {
  899. layer.msg("回收");
  900. load();
  901. }
  902. }
  903. );
  904. }
  905. );
  906. }
  907. //强制回收
  908. function recycles() {
  909. layer.confirm("确定要强制退回吗?", {
  910. btn: ["是", "否"], //按钮
  911. });
  912. }
  913. //退回申请
  914. function th(str) {
  915. layer.open({
  916. type: 2,
  917. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  918. title: "申请退回工单",
  919. area: ["60%", "80%"], //宽高
  920. });
  921. }
  922. //审核退回申请
  923. function shth(str) {
  924. layer.open({
  925. type: 2,
  926. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  927. title: "审核退回申请",
  928. area: ["60%", "80%"], //宽高
  929. });
  930. }
  931. //办理
  932. // function th(str) {
  933. // layer.open({
  934. // type: 2,
  935. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  936. // title: '办理工单',
  937. // area: ['35%', '30%'], //宽高
  938. // });
  939. // }
  940. //申请延时
  941. function ys(str) {
  942. layer.open({
  943. type: 2,
  944. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  945. title: "申请延时",
  946. area: ["60%", "80%"], //宽高
  947. });
  948. }
  949. //审核申请延时
  950. function shys(str) {
  951. layer.open({
  952. type: 2,
  953. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  954. title: "审核延时申请",
  955. area: ["60%", "80%"], //宽高
  956. });
  957. }
  958. //诉求回访
  959. function hf(str) {
  960. layer.open({
  961. type: 2,
  962. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  963. title: "工单回访",
  964. area: ["60%", "80%"], //宽高
  965. });
  966. }
  967. //重办工单
  968. function cb(str) {
  969. layer.open({
  970. type: 2,
  971. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  972. title: "重办工单",
  973. area: ["90%", "90%"], //宽高
  974. });
  975. }
  976. //结案
  977. function Lawsuit(str) {
  978. layer.open({
  979. type: 2,
  980. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  981. title: "诉求单结案",
  982. area: ["60%", "80%"], //宽高
  983. });
  984. }
  985. //驳回重办
  986. function bhcb(str) {
  987. //回退BackDtail
  988. layer.open({
  989. type: 2,
  990. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  991. title: "驳回重办",
  992. area: ["60%", "80%"], //宽高
  993. });
  994. }
  995. $(".Appeal").click(function () {
  996. layer.open({
  997. type: 2,
  998. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  999. title: "新增诉求",
  1000. area: ["85%", "80%"], //宽高
  1001. });
  1002. });
  1003. //上传文件
  1004. function upload() {
  1005. if (document.getElementById("upFile").files.length > 0) {
  1006. var formData = new FormData();
  1007. formData.append(
  1008. "upFile",
  1009. document.getElementById("upFile").files[0]
  1010. );
  1011. formData.append("token", $.cookie("token"));
  1012. $.ajax({
  1013. url: huayi.config.callcenter_url +
  1014. "/WorkOrder/UploadFile",
  1015. type: "POST",
  1016. data: formData,
  1017. /**
  1018. *必须false才会自动加上正确的Content-Type
  1019. */
  1020. contentType: false,
  1021. /**
  1022. * 必须false才会避开jQuery对 formdata 的默认处理
  1023. * XMLHttpRequest会对 formdata 进行正确的处理
  1024. */
  1025. processData: false,
  1026. success: function (result) {
  1027. document.getElementById(
  1028. "upFile"
  1029. ).outerHTML = document.getElementById(
  1030. "upFile"
  1031. ).outerHTML;
  1032. $("#upFile").change(function () {
  1033. upload();
  1034. });
  1035. var r = $.parseJSON(result);
  1036. if (r.state.toLowerCase() == "success") {
  1037. $(".fjnr").text(r.data);
  1038. $("#scfj").show();
  1039. }
  1040. },
  1041. });
  1042. } else {
  1043. layer.confirm("请上传文件!", {
  1044. btn: ["确定"],
  1045. });
  1046. }
  1047. }
  1048. //来源
  1049. function LY(obj) {
  1050. obj.empty();
  1051. obj.append(
  1052. '<option selected="selected" value="">请选择</option>'
  1053. );
  1054. $.getJSON(
  1055. huayi.config.callcenter_url +
  1056. "Dictionary/GetDicValueListById", {
  1057. token: $.cookie("token"),
  1058. id: 1,
  1059. },
  1060. function (data) {
  1061. if (data.state.toLowerCase() == "success") {
  1062. var content = data.data;
  1063. $(content).each(function (i, n) {
  1064. $(
  1065. "<option value='" +
  1066. n.F_ValueId +
  1067. "'>" +
  1068. n.F_Value +
  1069. "</option>"
  1070. ).appendTo(obj);
  1071. });
  1072. }
  1073. }
  1074. );
  1075. }
  1076. //类别
  1077. function LB(obj) {
  1078. obj.empty();
  1079. obj.append(
  1080. '<option selected="selected" value="">请选择</option>'
  1081. );
  1082. $.getJSON(
  1083. huayi.config.callcenter_url +
  1084. "Dictionary/GetDicValueListById", {
  1085. token: $.cookie("token"),
  1086. id: 2,
  1087. },
  1088. function (data) {
  1089. if (data.state.toLowerCase() == "success") {
  1090. var content = data.data;
  1091. $(content).each(function (i, n) {
  1092. $(
  1093. "<option value='" +
  1094. n.F_ValueId +
  1095. "'>" +
  1096. n.F_Value +
  1097. "</option>"
  1098. ).appendTo(obj);
  1099. });
  1100. }
  1101. }
  1102. );
  1103. }
  1104. // 主题
  1105. function ZT(obj) {
  1106. obj.empty();
  1107. obj.append(
  1108. '<option selected="selected" value="">请选择</option>'
  1109. );
  1110. $.getJSON(
  1111. huayi.config.callcenter_url +
  1112. "Dictionary/GetDicValueListById", {
  1113. token: $.cookie("token"),
  1114. id: 3,
  1115. },
  1116. function (data) {
  1117. if (data.state.toLowerCase() == "success") {
  1118. var content = data.data;
  1119. $(content).each(function (i, n) {
  1120. $(
  1121. "<option value='" +
  1122. n.F_ValueId +
  1123. "'>" +
  1124. n.F_Value +
  1125. "</option>"
  1126. ).appendTo(obj);
  1127. });
  1128. }
  1129. }
  1130. );
  1131. }
  1132. function tree() {
  1133. $.get(
  1134. huayi.config.callcenter_url + "Department/GetDeptList", {
  1135. token: $.cookie("token"),
  1136. // "pid": pid
  1137. },
  1138. function (result) {
  1139. result = $.parseJSON(result);
  1140. $.fn.zTree.init(
  1141. $("#addTreeDemo"),
  1142. setting1,
  1143. result.data
  1144. ); //实例化树形图
  1145. }
  1146. );
  1147. }
  1148. var setting1 = {
  1149. data: {
  1150. key: {
  1151. name: "F_DeptName",
  1152. },
  1153. simpleData: {
  1154. enable: true,
  1155. idKey: "F_DeptId",
  1156. pIdKey: "F_PartentId",
  1157. rootPId: 0,
  1158. },
  1159. },
  1160. callback: {
  1161. onClick: zTreeOnClick,
  1162. },
  1163. };
  1164. function zTreeOnClick(event, treeId, treeNode) {
  1165. if (treeNode.level >= 1) {
  1166. $(".inps").val(treeNode.F_DeptName);
  1167. $("#PID").val(treeNode.F_DeptId);
  1168. $("#Dpment").val(treeNode.F_DeptName);
  1169. $(".Cleans").show();
  1170. }
  1171. }
  1172. $(".exportFile").click(function () {
  1173. var usercode_ = $("#ZX").val(); //坐席
  1174. if (usercode_ != null) {
  1175. $(usercode_).each(function (i, n) {
  1176. var obj1 = "";
  1177. obj1 = n + ",";
  1178. usercodeID += obj1;
  1179. });
  1180. } else {
  1181. usercodeID = "";
  1182. }
  1183. // 调度员
  1184. var ddusercodeID = "";
  1185. var ddusercode_ = $("#yardman").val(); //坐席
  1186. if (ddusercode_ != null) {
  1187. $(ddusercode_).each(function (i, n) {
  1188. var obj2 = "";
  1189. obj2 = n + ",";
  1190. ddusercodeID += obj2;
  1191. });
  1192. } else {
  1193. ddusercodeID = "";
  1194. }
  1195. var workid = $("#wids").val()
  1196. var key = $("#key").val() //=关键字
  1197. var tel = $("#tel").val() //=客户电话
  1198. var name = $("#name").val() //=客户名称
  1199. var usercode = usercodeID //=坐席工号
  1200. var ddusercode = ddusercodeID
  1201. var source = $("#source").val() //=来源&
  1202. var starttime = $("#starttime").val() //=开始时间
  1203. var endtime = $("#endtime").val() //=结束时间
  1204. var deptid = $("#PID").val()
  1205. var type = $("#type").val() //=工单类型
  1206. var bigtype = $("#bigtype").val()
  1207. var smalltype = $("#smalltype").val() //=小类别
  1208. var sourcearea = $("#sourceAreas").val() //区域
  1209. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1210. var tab = 0;
  1211. var keyid = $("#keyid").val() //=关键词id
  1212. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1213. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1214. "&tel=" +
  1215. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1216. source +
  1217. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1218. sourcearea +
  1219. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" + "&isdc=1";
  1220. window.location.href = url;
  1221. })
  1222. </script>
  1223. </body>
  1224. </html>