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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>综合菜单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  14. </head>
  15. <body class="gray-bg">
  16. <div class="wrapper wrapper-content animated fadeInRight">
  17. <div class="daoHang clearfix">
  18. <div class="dhLeft">
  19. <sapn>
  20. <i class="syIcon"></i>位置:
  21. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  22. <a href="javaScript:;">综合查询</a>&gt;
  23. <a href="" class="nowPosition">综合菜单</a>
  24. </sapn>
  25. </div>
  26. <div class="dhRight">
  27. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  28. </div>
  29. </div>
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div style="padding: 10px" class="tj_content clearFix">
  32. <div>
  33. <span>【搜索信息】</span>
  34. <div class="box_content">
  35. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  36. <tr>
  37. <th>工单标题:</th>
  38. <td>
  39. <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="form-control" />
  40. </td>
  41. <th>来电内容:</th>
  42. <td>
  43. <input type="text" placeholder="输入来电内容" id="workOrderContent"
  44. class="form-control" />
  45. </td>
  46. <th>录入时间:</th>
  47. <td colspan="3">
  48. <input id="starttime" class="photo x-color laydate-icon" type="text"
  49. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  50. class="photo x-color laydate-icon" type="text" autocomplete="off"
  51. style="height: 35px;" />
  52. </td>
  53. </tr>
  54. <tr>
  55. <th>办理结果:</th>
  56. <td>
  57. <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
  58. class="form-control" />
  59. </td>
  60. <th></th>
  61. <td></td>
  62. <th></th>
  63. <td>
  64. <botton class="btns Seach">搜索</botton>
  65. </td>
  66. </tr>
  67. <!-- <tr>
  68. <th>工单来源:</th>
  69. <td>
  70. <select class="form-control" id="source"></select>
  71. </td>
  72. <th>来电号码:</th>
  73. <td>
  74. <input type="text" id="tel" class="form-control" placeholder="请输入来电号码" />
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>事项编号:</th>
  79. <td>
  80. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  81. </td>
  82. <th><span class="nameJustified">来电人:</span></th>
  83. <td>
  84. <input type="text" id="name" class="form-control" autocomplete="off" />
  85. </td>
  86. <th>办理时间:</th>
  87. <td colspan="3">
  88. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  89. autocomplete="off" style="height: 35px;" />-<input id="dealstrendtime"
  90. class="photo x-color laydate-icon" type="text" autocomplete="off"
  91. style="height: 35px;" />
  92. </td>
  93. </tr>
  94. <tr>
  95. <th>受话坐席:</th>
  96. <td>
  97. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  98. data-live-search="true">
  99. <option value="">请选择坐席</option>
  100. </select>
  101. </td>
  102. <th>反映区域:</th>
  103. <td>
  104. <select class="form-control Min-width" id="sourceAreas"></select>
  105. </td>
  106. </tr>
  107. <tr>
  108. <th><span class="nameJustified">审核员:</span></th>
  109. <td>
  110. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  111. multiple data-live-search="true">
  112. <option value="">
  113. 请选择调度员
  114. </option>
  115. </select>
  116. </td>
  117. <th>处理类型:</th>
  118. <td>
  119. <select class="form-control Min-width" id="dealtype">
  120. <option value="">请选择</option>
  121. <option value="0">网络转派</option>
  122. <option value="1">当即办理</option>
  123. </select>
  124. </td>
  125. </tr>
  126. <tr>
  127. <th>工单状态:</th>
  128. <td>
  129. <select name="" id="state" class="form-control">
  130. <option selected="selected" value="">
  131. 请选择
  132. </option>
  133. <option value="0">新工单</option>
  134. <option value="1">待交办</option>
  135. <option value="2">待查收</option>
  136. <option value="3">
  137. 退回审核中
  138. </option>
  139. <option value="4">办理中</option>
  140. <option value="5">
  141. 延时审核中
  142. </option>
  143. <option value="6">已办理</option>
  144. <option value="11">
  145. 重办待交办
  146. </option>
  147. <option value="13">重办驳回</option>
  148. <option value="8">重办中</option>
  149. <option value="9">已结案</option>
  150. </select>
  151. </td>
  152. <th>来电类型:</th>
  153. <td>
  154. <select class="form-control Min-width" id="type"></select>
  155. <botton class="btns Seach">搜索</botton>
  156. </td>
  157. </tr>
  158. <tr>
  159. <th>承办单位:</th>
  160. <td style="position: relative">
  161. <div class="inpBox">
  162. <input type="text" class="inps" />
  163. <i class="Cleans fa fa-close"></i>
  164. <i class="xl xl_one"></i>
  165. <div class="addTree xlAdd">
  166. <ul id="addTreeDemo" class="ztree"></ul>
  167. </div>
  168. </div>
  169. <div class="selDpart1">
  170. <ul id="sponsor"></ul>
  171. </div>
  172. </td>
  173. <th>反映类别:</th>
  174. <td class="reflectCategory-wrapper">
  175. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  176. <i class="CleansReactionCategory fa fa-close"></i>
  177. <input type="hidden" id="keyid" />
  178. <div class="reflectCategoryList-wrapper">
  179. <ul id="reflectCategoryList">
  180. </ul>
  181. </div>
  182. </td>
  183. <th>是否公开:</th>
  184. <td>
  185. <select id="isopen" class="form-control Min-width" name="select">
  186. <option value="">
  187. 请选择是否公开
  188. </option>
  189. <option value="0">
  190. 未公开
  191. </option>
  192. <option value="1">
  193. 已公开
  194. </option>
  195. </select>
  196. <botton class="btns exportFile">导出</botton>
  197. </td>
  198. </tr>
  199. <tr>
  200. <th>三方通话:</th>
  201. <td>
  202. <select id="threeWayCall" class="form-control" name="select">
  203. <option value="">
  204. 请选择是否三方通话
  205. </option>
  206. <option value="1">
  207. </option>
  208. <option value="0">
  209. </option>
  210. </select>
  211. </td>
  212. <th>分管领导:</th>
  213. <td>
  214. <select id="leaderCharge" class="form-control" name="select">
  215. <option value="">
  216. 请选择
  217. </option>
  218. <option value="省长">
  219. 省长
  220. </option>
  221. <option value="市长">
  222. 市长
  223. </option>
  224. </select>
  225. </td>
  226. <th>查询类型:</th>
  227. <td>
  228. <select id="islike" class="form-control Min-width" name="select">
  229. <option value="1">
  230. 模糊查询
  231. </option>
  232. <option value="0">
  233. 精确查询
  234. </option>
  235. </select>
  236. </td>
  237. </tr> -->
  238. </table>
  239. </div>
  240. </div>
  241. <div>
  242. <div style="width: 100%; padding: 10px">
  243. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  244. data-pagination="true">
  245. <thead>
  246. <tr>
  247. <th data-formatter="serialNumber" data-align="center">
  248. 序号
  249. </th>
  250. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  251. 工单单号
  252. </th>
  253. <th data-field="F_ComTitle" data-align="center">
  254. 诉求标题
  255. </th>
  256. <th data-field="F_ComContent" data-align="center">
  257. 来电内容
  258. </th>
  259. <th data-field="F_Result" data-align="center">
  260. 办理结果
  261. </th>
  262. <!-- <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  263. 操作
  264. </th> -->
  265. </tr>
  266. </thead>
  267. <tbody class="list"></tbody>
  268. </table>
  269. </div>
  270. </div>
  271. </div>
  272. </div>
  273. <!--下载框-->
  274. <div class="t-shade lyxz">
  275. <div class="shade_k">
  276. <div class="shade_title">
  277. <span>录音播放与下载<srong class="cknum"></srong></span>
  278. <span class="setwin gbly"><a>x</a></span>
  279. </div>
  280. <div class="shade_content">
  281. <div class="Ly_box audiojs"></div>
  282. </div>
  283. </div>
  284. </div>
  285. <input type="hidden" id="PID" />
  286. <input type="hidden" id="Dpment" />
  287. </div>
  288. <script src="../js/layui/layui.js"></script>
  289. <script src="../js/bootstrap-select.js"></script>
  290. <script src="../css/laydate/laydate.js"></script>
  291. <script src="../My97DatePicker/WdatePicker.js"></script>
  292. <script src="../js/zTree/jquery.ztree.core.js"></script>
  293. <script src="../js/search/screen.js"></script>
  294. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  295. <script>
  296. $(document).ready(function () {
  297. var wid = helper.request.queryString("wid");
  298. if (wid) {
  299. $("#tel").val(wid);
  300. load();
  301. }
  302. laydate.skin('blue');
  303. laydate({
  304. elem: '#starttime',
  305. event: 'focus',
  306. istime: true,
  307. format: 'YYYY-MM-DD hh:mm:ss'
  308. });
  309. laydate({
  310. elem: '#endtime',
  311. event: 'focus',
  312. istime: true,
  313. format: 'YYYY-MM-DD hh:mm:ss'
  314. });
  315. // laydate({
  316. // elem: '#dealstarttime',
  317. // event: 'focus',
  318. // istime: true,
  319. // format: 'YYYY-MM-DD hh:mm:ss'
  320. // });
  321. // laydate({
  322. // elem: '#dealstrendtime',
  323. // event: 'focus',
  324. // istime: true,
  325. // format: 'YYYY-MM-DD hh:mm:ss'
  326. // });
  327. getTimeRange();
  328. load();
  329. });
  330. //关闭录音弹出
  331. $(".gbly").click(function () {
  332. $(".lyxz").removeClass("cx");
  333. $("audio")[0].pause();
  334. });
  335. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  336. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  337. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  338. });
  339. // 获取半年时间
  340. function getTimeRange() {
  341. var date = new Date();
  342. var year = date.getFullYear();
  343. var month = date.getMonth() + 1;
  344. month = month < 10 ? ("0" + month) : month;
  345. var day = date.getDate();
  346. day = day < 10 ? ("0" + day) : day;
  347. var currentTime = year + "-" + month + "-" + day + " 23:59:59";
  348. var halfYearDate = date.getTime() - (365/2 * 24 * 3600 * 1000);
  349. var pastDate = new Date(halfYearDate);
  350. var pastYear = pastDate.getFullYear();
  351. var pastMonth = pastDate.getMonth();
  352. pastMonth = pastMonth < 10 ? ("0" + pastMonth) : pastMonth;
  353. var pastDay = pastDate.getDate();
  354. pastDay = pastDay < 10 ? ( "0" + pastDay) : pastDay;
  355. var pastTime = pastYear + "-" + pastMonth + "-" + pastDay + " 00:00:00";
  356. $("#starttime").val(pastTime);
  357. $("#endtime").val(currentTime);
  358. }
  359. //获取查询信息
  360. function load() {
  361. //坐席
  362. var usercodeID = "";
  363. var usercode_ = $("#ZX").val(); //坐席
  364. if (usercode_ != null) {
  365. $(usercode_).each(function (i, n) {
  366. var obj1 = "";
  367. obj1 = n + ",";
  368. usercodeID += obj1;
  369. });
  370. } else {
  371. usercodeID = "";
  372. }
  373. // 调度员
  374. var ddusercodeID = "";
  375. var ddusercode_ = $("#yardman").val(); //坐席
  376. if (ddusercode_ != null) {
  377. $(ddusercode_).each(function (i, n) {
  378. var obj2 = "";
  379. obj2 = n + ",";
  380. ddusercodeID += obj2;
  381. });
  382. } else {
  383. ddusercodeID = "";
  384. }
  385. //三方通话
  386. var threeWayCall;
  387. if ($("#dealtype").val() === "2") {
  388. threeWayCall = 1
  389. } else {
  390. threeWayCall = 0
  391. }
  392. //先销毁表格
  393. $("#orderlist").bootstrapTable("destroy");
  394. //初始化表格,动态从服务器加载数据
  395. $("#orderlist").bootstrapTable({
  396. method: "get", //使用get请求到服务器获取数据
  397. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  398. contentType: "application/x-www-form-urlencoded",
  399. striped: true, //表格显示条纹
  400. pagination: true, //启动分页
  401. pageSize: 10, //每页显示的记录数
  402. pageNumber: 1, //当前第几页
  403. pageList: [10, 20, 50, 100], //记录数可选列表
  404. search: false, //是否启用查询
  405. showColumns: false, //显示下拉框勾选要显示的列
  406. showRefresh: false, //显示刷新按钮
  407. sidePagination: "server", //表示服务端请求
  408. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  409. //设置为limit可以获取limit, offset, search, sort, order
  410. queryParamsType: "undefined",
  411. queryParams: function queryParams(params) {
  412. //设置查询参数
  413. //alert(params.pageNumber)
  414. var param = {
  415. page: params.pageNumber,
  416. pagesize: params.pageSize,
  417. // workid: $("#wids").val().replace(/\s+/g, ""),
  418. state: $("#state").val(), //=工单状态
  419. type: $("#type").val(), //=工单类型
  420. //bigtype: $("#bigtype").val(), //=大类别
  421. //smalltype: $("#smalltype").val(), //=小类别
  422. key: $("#key").val(), //=关键字
  423. // tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
  424. // name: $("#name").val().replace(/\s+/g, ""), //=客户名称
  425. usercode: usercodeID, //=坐席工号
  426. ddusercode: ddusercodeID,
  427. keyid: $("#keyid").val(), //=关键词id
  428. source: $("#source").val(), //=来源&
  429. starttime: $("#starttime").val(), //=开始时间
  430. endtime: $("#endtime").val(), //=结束时间
  431. deptid: $("#PID").val(),
  432. type: $("#type").val(),
  433. dealtype: $("#dealtype").val(),
  434. business: threeWayCall,
  435. sourcearea: $("#sourceAreas").val(), // 区域
  436. // ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  437. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  438. // Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  439. // dealstarttime: $("#dealstarttime").val(), //办理开始时间
  440. // dealstrendtime: $("#dealstrendtime").val(), //办理结束时间
  441. isopen: $("#isopen").val(),
  442. business: $("#threeWayCall").val(), // 三方通话
  443. splituser: $("#leaderCharge").val(), // 分管领导
  444. islike: $("#islike").val(), // 查询类型
  445. comprehensive: 1,
  446. token: $.cookie("token"),
  447. };
  448. return param;
  449. },
  450. onLoadSuccess: function (data) {
  451. //加载成功时执行
  452. // layer.msg("加载成功");
  453. //console.log(data);
  454. },
  455. onLoadError: function () {
  456. //加载失败时执行
  457. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  458. },
  459. });
  460. }
  461. //状态
  462. function States(val, row) {
  463. var html = "";
  464. switch (val + "") {
  465. case "0":
  466. html = "新工单";
  467. if (row.F_IsReturn == 1) {
  468. html = "新工单(回退)";
  469. }
  470. break;
  471. case "1":
  472. html = "待交办";
  473. break;
  474. case "2":
  475. html = '<span style="color:#FF0000;">待查收</span>';
  476. break;
  477. case "3":
  478. html = "退回审核中";
  479. break;
  480. case "4":
  481. html = "办理中";
  482. break;
  483. case "5":
  484. html = "延时审核";
  485. break;
  486. case "6":
  487. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  488. html = "已办未果"
  489. } else {
  490. html = "已办理";
  491. }
  492. break;
  493. case "7":
  494. html = "已回访";
  495. break;
  496. case "8":
  497. html = "重办中";
  498. break;
  499. case "9":
  500. html = "已结案";
  501. break;
  502. case "10":
  503. html = "待审核";
  504. break;
  505. case "11":
  506. html = "重办待交办";
  507. break;
  508. // case '12':
  509. // html = '待审核';
  510. // break;
  511. case "13":
  512. html = "重办驳回";
  513. break;
  514. }
  515. return html;
  516. }
  517. //音频
  518. function setCode(val) {
  519. if (val) {
  520. return (
  521. '<div class="imgs" style="cursor: pointer;">' +
  522. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  523. val +
  524. '" />' +
  525. "</div>"
  526. );
  527. } else {
  528. return "";
  529. }
  530. }
  531. //编号
  532. function serialNumber(val, row, index) {
  533. return index + 1;
  534. }
  535. function GetCont(val) {
  536. if (val) {
  537. var str = "<div ";
  538. if (val.length > 10) {
  539. str = str + ' title="' + val + '" ';
  540. val = val.substr(0, 10) + "...";
  541. }
  542. return str + ">" + val + "</div>";
  543. } else {
  544. return "";
  545. }
  546. }
  547. //操作
  548. function Dispose(val, row) {
  549. var Rows = row.Buttons;
  550. var html = "";
  551. for (var i = 0; i < Rows.length; i++) {
  552. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  553. if (html1) {
  554. html1 = html1.replace("data", val);
  555. html1 = html1.replace("isProtect", row.F_IsProtect);
  556. html1 = html1.replace("row", row.F_MainDeptId);
  557. }
  558. html += html1;
  559. }
  560. return html;
  561. }
  562. //查看详情
  563. function ckxq(str) {
  564. layer.open({
  565. type: 2,
  566. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  567. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  568. title: "工单详情",
  569. area: ["100%", "100%"], //宽高
  570. });
  571. }
  572. //时限
  573. function OverTime(val, row) {
  574. if (val == 1) {
  575. return (
  576. '<div class="" style="cursor: pointer;">' +
  577. '<span class="Greens">' +
  578. row.GapTime +
  579. "</span>" +
  580. "</div>"
  581. );
  582. } else if (val == 2) {
  583. return (
  584. '<div class="" style="cursor: pointer;">' +
  585. '<span class="Yellows">' +
  586. row.GapTime +
  587. "</span>" +
  588. "</div>"
  589. );
  590. } else if (val == 3) {
  591. return (
  592. '<div class="" style="cursor: pointer;">' +
  593. '<span class="Reds">' +
  594. row.GapTime +
  595. "</span>" +
  596. "</div>"
  597. );
  598. }
  599. }
  600. //办理时限
  601. function BanTime(val) {
  602. if (val) {
  603. var time = val.substring(0, val.indexOf(" "));
  604. return (
  605. '<div class="" style="cursor: pointer;">' +
  606. "<span>" +
  607. time +
  608. "</span>" +
  609. "</div>"
  610. );
  611. }
  612. }
  613. //派单
  614. function pd(str) {
  615. layer.open({
  616. type: 2,
  617. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  618. title: "办理工单",
  619. area: ["87%", "80%"], //宽高
  620. });
  621. }
  622. //处理审核
  623. function auditdeal(str) {
  624. layer.open({
  625. type: 2,
  626. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  627. title: "处理审核",
  628. area: ["80%", "80%"], //宽高
  629. });
  630. }
  631. //编辑
  632. function bj(str) {
  633. layer.open({
  634. type: 2,
  635. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  636. title: "编辑工单",
  637. area: ["96%", "80%"], //宽高
  638. });
  639. }
  640. //删除
  641. function move(str) {
  642. layer.confirm(
  643. "确定删除工单?", {
  644. btn: ["是", "否"], //按钮
  645. },
  646. function () {
  647. $.post(
  648. huayi.config.callcenter_url +
  649. "WorkOrder/DelWorkOrder", {
  650. ids: str,
  651. token: $.cookie("token"),
  652. },
  653. function (result) {
  654. result = JSON.parse(result);
  655. if (result.state.toLowerCase() == "success") {
  656. debugger;
  657. layer.msg("删除成功");
  658. $("#orderlist").bootstrapTable("refresh");
  659. }
  660. }
  661. );
  662. }
  663. );
  664. }
  665. //提交
  666. function tj(str) {
  667. layer.confirm(
  668. "确定要提交工单么?", {
  669. btn: ["确定", "取消"], //按钮
  670. },
  671. function () {
  672. //请求后台数据
  673. /*发送请求*/
  674. $.post(
  675. huayi.config.callcenter_url +
  676. "WorkOrder/SubmitWorkOrder", {
  677. ids: str,
  678. token: $.cookie("token"),
  679. },
  680. function (result) {
  681. result = JSON.parse(result);
  682. if (result.state.toLowerCase() == "success") {
  683. layer.msg("提交成功");
  684. $("#orderlist").bootstrapTable("refresh");
  685. //load();
  686. }
  687. }
  688. );
  689. }
  690. );
  691. }
  692. //交办
  693. function jb(str) {
  694. layer.open({
  695. type: 2,
  696. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  697. title: "工单交办",
  698. area: ["87%", "80%"], //宽高
  699. });
  700. }
  701. //领导批示
  702. function lader(str) {
  703. layer.open({
  704. type: 2,
  705. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  706. title: "领导批示",
  707. area: ["60%", "80%"], //宽高
  708. });
  709. }
  710. //市长批示
  711. function city(str) {
  712. layer.open({
  713. type: 2,
  714. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  715. title: "市长批示",
  716. area: ["60%", "80%"], //宽高
  717. });
  718. }
  719. //办理
  720. function bl(str, isProtect) {
  721. layer.open({
  722. type: 2,
  723. content: "../CommonHtml/banli.html?wid=" +
  724. str +
  725. "&isProtect=" +
  726. isProtect, //iframe的url,no代表不显示滚动条
  727. title: "办理工单",
  728. area: ["60%", "80%"], //宽高
  729. });
  730. }
  731. //督办
  732. function Supervision(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/Supervision_.html?wid=" +
  736. str +
  737. "&type=1", //iframe的url,no代表不显示滚动条
  738. title: "督办",
  739. area: ["60%", "80%"], //宽高
  740. });
  741. }
  742. //督查
  743. function Supervision_(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/Supervision_.html?wid=" +
  747. str +
  748. "&type=2", //iframe的url,no代表不显示滚动条
  749. title: "监察",
  750. area: ["60%", "80%"], //宽高
  751. });
  752. }
  753. //审核
  754. function audit(str) {
  755. layer.open({
  756. type: 2,
  757. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  758. title: "审核",
  759. area: ["60%", "80%"], //宽高
  760. });
  761. }
  762. //转督办
  763. function zdb(str, row) {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/superTrunl.html?wid=" +
  767. str +
  768. "&depId=" +
  769. row, //iframe的url,no代表不显示滚动条
  770. title: "督办工单",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. //不督办
  775. function ndb(str) {
  776. layer.confirm(
  777. "确定督办吗?", {
  778. btn: ["是", "否"], //按钮
  779. },
  780. function () {
  781. $.post(
  782. huayi.config.callcenter_url +
  783. "WorkOrder/RemindWorkOrder", {
  784. workorderid: str,
  785. type: 1,
  786. state: 2,
  787. token: $.cookie("token"),
  788. },
  789. function (result) {
  790. result = JSON.parse(result);
  791. if (result.state.toLowerCase() == "success") {
  792. layer.msg("操作成功");
  793. //load();
  794. $("#orderlist").bootstrapTable("refresh");
  795. }
  796. }
  797. );
  798. }
  799. );
  800. }
  801. //强制结案
  802. function StrongLawsuit(str) {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  806. title: "强制结案",
  807. area: ["60%", "80%"], //宽高
  808. });
  809. }
  810. //回退BackDtail
  811. function BackDtail(str) {
  812. layer.open({
  813. type: 2,
  814. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  815. title: "工单督办",
  816. area: ["60%", "80%"], //宽高
  817. });
  818. }
  819. //查收
  820. function cs(str) {
  821. layer.confirm(
  822. "确定要查收?", {
  823. btn: ["是", "否"], //按钮
  824. },
  825. function () {
  826. $.post(
  827. huayi.config.callcenter_url +
  828. "WorkOrder/ReceiveWorkOrder", {
  829. workorderid: str,
  830. token: $.cookie("token"),
  831. },
  832. function (result) {
  833. result = JSON.parse(result);
  834. if (result.state.toLowerCase() == "success") {
  835. layer.msg("查收成功");
  836. //load();
  837. $("#orderlist").bootstrapTable("refresh");
  838. }
  839. }
  840. );
  841. }
  842. );
  843. }
  844. //收回
  845. function sh(str) {
  846. layer.confirm(
  847. "确定要回收?", {
  848. btn: ["是", "否"], //按钮
  849. },
  850. function () {
  851. $.post(
  852. huayi.config.callcenter_url +
  853. "WorkOrder/TakeBackWorkOrder", {
  854. workorderid: str,
  855. token: $.cookie("token"),
  856. },
  857. function (result) {
  858. result = JSON.parse(result);
  859. if (result.state.toLowerCase() == "success") {
  860. layer.msg("回收");
  861. //load();
  862. $("#orderlist").bootstrapTable("refresh");
  863. }
  864. }
  865. );
  866. }
  867. );
  868. }
  869. //强制回收
  870. function recycles() {
  871. layer.confirm("确定要强制退回吗?", {
  872. btn: ["是", "否"], //按钮
  873. });
  874. }
  875. //审核退回申请
  876. function shth(str) {
  877. layer.open({
  878. type: 2,
  879. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  880. title: "审核退回申请",
  881. area: ["60%", "80%"], //宽高
  882. });
  883. }
  884. //申请延时
  885. function ys(str) {
  886. layer.open({
  887. type: 2,
  888. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  889. title: "申请延时",
  890. area: ["60%", "80%"], //宽高
  891. });
  892. }
  893. //审核申请延时
  894. function shys(str) {
  895. layer.open({
  896. type: 2,
  897. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  898. title: "审核延时申请",
  899. area: ["60%", "80%"], //宽高
  900. });
  901. }
  902. //审核
  903. function hf(str) {
  904. layer.open({
  905. type: 2,
  906. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  907. title: "工单审核",
  908. area: ["60%", "80%"], //宽高
  909. });
  910. }
  911. //重办工单
  912. function cb(str) {
  913. layer.open({
  914. type: 2,
  915. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  916. title: "重办工单",
  917. area: ["60%", "80%"], //宽高
  918. });
  919. }
  920. //提交重办
  921. function bhcb(str) {
  922. //回退BackDtail
  923. layer.open({
  924. type: 2,
  925. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  926. title: "驳回重办",
  927. area: ["60%", "80%"], //宽高
  928. });
  929. }
  930. //提交重办
  931. function tjcb(str) {
  932. layer.open({
  933. type: 2,
  934. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  935. title: "提交重办",
  936. area: ["50%", "40%"], //宽高
  937. });
  938. // layer.confirm('确认提交重办吗?', {
  939. // btn: ['是', '否'] //按钮
  940. // }, function () {
  941. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  942. // ids: str,
  943. // "token": $.cookie("token")
  944. // }, function(result) {
  945. // result = JSON.parse(result);
  946. // if(result.state.toLowerCase() == "success") {
  947. // layer.msg("操作成功");
  948. // //load();
  949. // $("#orderlist").bootstrapTable('refresh');
  950. // }
  951. // })
  952. // });
  953. }
  954. //结案
  955. function Lawsuit(str) {
  956. layer.open({
  957. type: 2,
  958. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  959. title: "诉求单结案",
  960. area: ["60%", "80%"], //宽高
  961. });
  962. }
  963. //退回
  964. function returnRedo(str) {
  965. layer.open({
  966. type: 2,
  967. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  968. title: "退回",
  969. area: ["50%", "40%"], //宽高
  970. });
  971. }
  972. //退回
  973. function returnAuditor(str) {
  974. layer.open({
  975. type: 2,
  976. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  977. title: "退回",
  978. area: ["50%", "40%"], //宽高
  979. });
  980. }
  981. //修改
  982. function editProcessingResult(str) {
  983. layer.open({
  984. type: 2,
  985. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  986. title: "修改",
  987. area: ["50%", "50%"], //宽高
  988. });
  989. }
  990. //上传文件
  991. function upload() {
  992. if (document.getElementById("upFile").files.length > 0) {
  993. var formData = new FormData();
  994. formData.append(
  995. "upFile",
  996. document.getElementById("upFile").files[0]
  997. );
  998. formData.append("token", $.cookie("token"));
  999. $.ajax({
  1000. url: huayi.config.callcenter_url +
  1001. "/WorkOrder/UploadFile",
  1002. type: "POST",
  1003. data: formData,
  1004. /**
  1005. *必须false才会自动加上正确的Content-Type
  1006. */
  1007. contentType: false,
  1008. /**
  1009. * 必须false才会避开jQuery对 formdata 的默认处理
  1010. * XMLHttpRequest会对 formdata 进行正确的处理
  1011. */
  1012. processData: false,
  1013. success: function (result) {
  1014. document.getElementById(
  1015. "upFile"
  1016. ).outerHTML = document.getElementById(
  1017. "upFile"
  1018. ).outerHTML;
  1019. $("#upFile").change(function () {
  1020. upload();
  1021. });
  1022. var r = $.parseJSON(result);
  1023. if (r.state.toLowerCase() == "success") {
  1024. $(".fjnr").text(r.data);
  1025. $("#scfj").show();
  1026. }
  1027. },
  1028. });
  1029. } else {
  1030. layer.confirm("请上传文件!", {
  1031. btn: ["确定"],
  1032. });
  1033. }
  1034. }
  1035. //来源
  1036. function LY(obj) {
  1037. obj.empty();
  1038. obj.append(
  1039. '<option selected="selected" value="">请选择</option>'
  1040. );
  1041. $.getJSON(
  1042. huayi.config.callcenter_url +
  1043. "Dictionary/GetDicValueListById", {
  1044. token: $.cookie("token"),
  1045. id: 1,
  1046. },
  1047. function (data) {
  1048. if (data.state.toLowerCase() == "success") {
  1049. var content = data.data;
  1050. $(content).each(function (i, n) {
  1051. $(
  1052. "<option value='" +
  1053. n.F_ValueId +
  1054. "'>" +
  1055. n.F_Value +
  1056. "</option>"
  1057. ).appendTo(obj);
  1058. });
  1059. }
  1060. }
  1061. );
  1062. }
  1063. //类别
  1064. function LB(obj) {
  1065. obj.empty();
  1066. obj.append(
  1067. '<option selected="selected" value="">请选择</option>'
  1068. );
  1069. $.getJSON(
  1070. huayi.config.callcenter_url +
  1071. "Dictionary/GetDicValueListById", {
  1072. token: $.cookie("token"),
  1073. id: 2,
  1074. },
  1075. function (data) {
  1076. if (data.state.toLowerCase() == "success") {
  1077. var content = data.data;
  1078. $(content).each(function (i, n) {
  1079. $(
  1080. "<option value='" +
  1081. n.F_ValueId +
  1082. "'>" +
  1083. n.F_Value +
  1084. "</option>"
  1085. ).appendTo(obj);
  1086. });
  1087. }
  1088. }
  1089. );
  1090. }
  1091. // 主题
  1092. function ZT(obj) {
  1093. obj.empty();
  1094. obj.append(
  1095. '<option selected="selected" value="">请选择</option>'
  1096. );
  1097. $.getJSON(
  1098. huayi.config.callcenter_url +
  1099. "Dictionary/GetDicValueListById", {
  1100. token: $.cookie("token"),
  1101. id: 3,
  1102. },
  1103. function (data) {
  1104. if (data.state.toLowerCase() == "success") {
  1105. var content = data.data;
  1106. $(content).each(function (i, n) {
  1107. $(
  1108. "<option value='" +
  1109. n.F_ValueId +
  1110. "'>" +
  1111. n.F_Value +
  1112. "</option>"
  1113. ).appendTo(obj);
  1114. });
  1115. }
  1116. }
  1117. );
  1118. }
  1119. function tree() {
  1120. $.get(
  1121. huayi.config.callcenter_url + "Department/GetDeptList", {
  1122. token: $.cookie("token"),
  1123. // "pid": pid
  1124. },
  1125. function (result) {
  1126. result = $.parseJSON(result);
  1127. $.fn.zTree.init(
  1128. $("#addTreeDemo"),
  1129. setting1,
  1130. result.data
  1131. ); //实例化树形图
  1132. }
  1133. );
  1134. }
  1135. var setting1 = {
  1136. data: {
  1137. key: {
  1138. name: "F_DeptName",
  1139. },
  1140. simpleData: {
  1141. enable: true,
  1142. idKey: "F_DeptId",
  1143. pIdKey: "F_PartentId",
  1144. rootPId: 0,
  1145. },
  1146. },
  1147. callback: {
  1148. onClick: zTreeOnClick,
  1149. },
  1150. };
  1151. function zTreeOnClick(event, treeId, treeNode) {
  1152. if (treeNode.level >= 1) {
  1153. $(".inps").val(treeNode.F_DeptName);
  1154. $("#PID").val(treeNode.F_DeptId);
  1155. $("#Dpment").val(treeNode.F_DeptId);
  1156. $(".Cleans").show();
  1157. }
  1158. }
  1159. function Close() {
  1160. $(".lyxz").removeClass("cx");
  1161. if ($("audio").length > 0) {
  1162. $("audio")[0].pause();
  1163. }
  1164. }
  1165. //导出
  1166. $(".exportFile").click(function () {
  1167. dcexcel(this);
  1168. });
  1169. // 导出
  1170. function dcexcel(obj) {
  1171. //坐席
  1172. var usercodeID = "";
  1173. var usercode_ = $("#ZX").val(); //坐席
  1174. if (usercode_ != null) {
  1175. $(usercode_).each(function (i, n) {
  1176. var obj1 = "";
  1177. obj1 = n + ",";
  1178. usercodeID += obj1;
  1179. });
  1180. } else {
  1181. usercodeID = "";
  1182. }
  1183. // var sponsorID = "";
  1184. // var sponsor = $("#sponsor").text(); //坐席
  1185. // if(sponsor != null) {
  1186. // sponsorID = $("#sponsor").attr();
  1187. // } else {
  1188. // sponsorID = ""
  1189. // }
  1190. //调度员
  1191. var ddusercodeID = "";
  1192. var ddusercode_ = $("#yardman").val(); //坐席
  1193. if (ddusercode_ != null) {
  1194. $(ddusercode_).each(function (i, n) {
  1195. var obj2 = "";
  1196. obj2 = n + ",";
  1197. ddusercodeID += obj2;
  1198. });
  1199. } else {
  1200. ddusercodeID = "";
  1201. }
  1202. var startTime;
  1203. var endTime;
  1204. if ($("#starttime").val()) {
  1205. startTime = $("#starttime").val();
  1206. endTime = $("#endtime").val();
  1207. } else {
  1208. startTime = "";
  1209. endTime = "";
  1210. }
  1211. var ComTitle = $("#workOrderTitle").val().replace(/\s+/g, ""); // 工单标题
  1212. var ComContent = $("#workOrderContent").val().replace(/\s+/g, ""); // 工单内容
  1213. var Result = $("#workOrderProcessingResult").val().replace(/\s+/g, ""); // 办理结果
  1214. var dealstarttime = $("#dealstarttime").val(); //办理开始时间
  1215. var dealstrendtime = $("#dealstrendtime").val(); //办理结束时间
  1216. var isopen = $("#isopen").val(); // 是否公开
  1217. var url =
  1218. huayi.config.callcenter_url +
  1219. "WorkOrder/GetList?token=" +
  1220. $.cookie("token") +
  1221. "&isdc=1";
  1222. url +=
  1223. "&starttime=" +
  1224. startTime +
  1225. "&endtime=" +
  1226. endTime +
  1227. "&workid=" +
  1228. $("#wids").val() +
  1229. "&state=" +
  1230. $("#state").val() +
  1231. "&type=" +
  1232. $("#type").val() +
  1233. "&key=" +
  1234. $("#key").val() +
  1235. "&tel=" +
  1236. $("#tel").val() +
  1237. "&name=" +
  1238. $("#name").val() +
  1239. "&keyid=" +
  1240. $("#keyid").val() +
  1241. "&source=" +
  1242. $("#source").val() +
  1243. "&usercode=" +
  1244. usercodeID +
  1245. "&ddusercode=" +
  1246. ddusercodeID +
  1247. "&deptid=" +
  1248. $("#Dpment").val() +
  1249. "&type=" +
  1250. $("#type").val() +
  1251. "&dealtype=" +
  1252. $("#dealtype").val() +
  1253. "&sourcearea=" +
  1254. $("#sourceAreas").val() +
  1255. "&ComTitle=" +
  1256. ComTitle +
  1257. "&ComContent=" +
  1258. ComContent +
  1259. "&Result=" +
  1260. Result +
  1261. "&dealstarttime=" +
  1262. dealstarttime +
  1263. "&dealstrendtime=" +
  1264. dealstrendtime +
  1265. "&isopen=" +
  1266. isopen +
  1267. "&isdc=1" +
  1268. "&comprehensive=1";
  1269. window.location.href = url;
  1270. }
  1271. </script>
  1272. </body>
  1273. </html>