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WorkDSZBMedia.html 43KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>待审核转办</a>
  130. </li>
  131. <li>
  132. <a>审核未通过</a>
  133. </li>
  134. <!-- <li>
  135. <a>审核员待审核</a>
  136. </li> -->
  137. </ul>
  138. <div style="width: 100%; padding: 10px">
  139. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  140. data-pagination="true">
  141. <thead>
  142. <tr>
  143. <th data-checkbox="true"></th>
  144. <th data-align="center" data-formatter="setCode">序号</th>
  145. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  146. 工单单号
  147. </th>
  148. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  149. 诉求标题
  150. </th>
  151. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  152. 来电内容
  153. </th>
  154. <th data-field="DeptName" data-align="center">
  155. 承办单位
  156. </th>
  157. <!-- <th data-field="OtherDeptName" data-align="center">
  158. 协办单位
  159. </th> -->
  160. <th data-field="UserName" data-align="center">
  161. 受理人
  162. </th>
  163. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  164. 办理状态
  165. </th>
  166. <!--<th
  167. data-field="FilePath"
  168. data-formatter="setCode"
  169. data-align="center"
  170. >
  171. 录音
  172. </th>-->
  173. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  174. 时限
  175. </th>
  176. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  177. 办理时限
  178. </th>
  179. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  180. 操作
  181. </th>
  182. </tr>
  183. </thead>
  184. <tbody class="list"></tbody>
  185. </table>
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <!--下载框-->
  191. <div class="t-shade lyxz">
  192. <div class="shade_k">
  193. <div class="shade_title">
  194. <span>录音播放与下载<srong class="cknum"></srong></span>
  195. <span class="setwin gbly"><a>x</a></span>
  196. </div>
  197. <div class="shade_content">
  198. <div class="Ly_box audiojs"></div>
  199. </div>
  200. </div>
  201. </div>
  202. <input type="hidden" id="PID" />
  203. <input type="hidden" id="Dpment" />
  204. </div>
  205. <script src="../js/layui/layui.js"></script>
  206. <script src="../js/bootstrap-select.js"></script>
  207. <script src="../css/laydate/laydate.js"></script>
  208. <script src="../My97DatePicker/WdatePicker.js"></script>
  209. <script src="../js/zTree/jquery.ztree.core.js"></script>
  210. <script src="../js/search/screen.js"></script>
  211. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  212. <script>
  213. var wid = helper.request.queryString("states");
  214. var isshMultimedia = 0; // 0待审转办1审核未通过2审核员待审核
  215. if (wid) {
  216. $("#state").val(wid);
  217. }
  218. $(document).ready(function () {
  219. load();
  220. laydate.skin("blue");
  221. laydate({
  222. elem: "#starttime",
  223. event: "focus",
  224. istime: true,
  225. format: 'YYYY-MM-DD hh:mm:ss'
  226. });
  227. laydate({
  228. elem: "#endtime",
  229. event: "focus",
  230. istime: true,
  231. format: 'YYYY-MM-DD hh:mm:ss'
  232. });
  233. $('.ul_tab li').click(function () {
  234. $(this).addClass("active").siblings().removeClass("active");
  235. var index = $(this).index();
  236. if (index === 0) {
  237. isshMultimedia = 0;
  238. } else if (index === 1) {
  239. isshMultimedia = 1;
  240. // } else if (index === 2) {
  241. // isshMultimedia = 2;
  242. }
  243. load();
  244. })
  245. });
  246. //关闭录音弹出
  247. $(".gbly").click(function () {
  248. $(".lyxz").removeClass("cx");
  249. $("audio")[0].pause();
  250. });
  251. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  252. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  253. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  254. });
  255. //获取查询信息
  256. function load() {
  257. //坐席
  258. var usercodeID = "";
  259. var usercode_ = $("#ZX").val(); //坐席
  260. if (usercode_ != null) {
  261. $(usercode_).each(function (i, n) {
  262. var obj1 = "";
  263. obj1 = n + ",";
  264. usercodeID += obj1;
  265. });
  266. } else {
  267. usercodeID = "";
  268. }
  269. // 调度员
  270. var ddusercodeID = "";
  271. var ddusercode_ = $("#yardman").val(); //坐席
  272. if (ddusercode_ != null) {
  273. $(ddusercode_).each(function (i, n) {
  274. var obj2 = "";
  275. obj2 = n + ",";
  276. ddusercodeID += obj2;
  277. });
  278. } else {
  279. ddusercodeID = "";
  280. }
  281. //先销毁表格
  282. $("#orderlist").bootstrapTable("destroy");
  283. //初始化表格,动态从服务器加载数据
  284. $("#orderlist").bootstrapTable({
  285. method: "get", //使用get请求到服务器获取数据
  286. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  287. contentType: "application/x-www-form-urlencoded",
  288. striped: true, //表格显示条纹
  289. pagination: true, //启动分页
  290. pageSize: 10, //每页显示的记录数
  291. pageNumber: 1, //当前第几页
  292. pageList: [10, 20, 50, 100], //记录数可选列表
  293. search: false, //是否启用查询
  294. showColumns: false, //显示下拉框勾选要显示的列
  295. showRefresh: false, //显示刷新按钮
  296. sidePagination: "server", //表示服务端请求
  297. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  298. //设置为limit可以获取limit, offset, search, sort, order
  299. queryParamsType: "undefined",
  300. queryParams: function queryParams(params) {
  301. //设置查询参数
  302. var param = {
  303. page: params.pageNumber,
  304. pagesize: params.pageSize,
  305. workid: $("#wids").val(),
  306. state: $("#state").val(), //=工单状态
  307. type: $("#type").val(), //=工单类型
  308. bigtype: $("#bigtype").val(), //=大类别
  309. smalltype: $("#smalltype").val(), //=小类别
  310. key: $("#key").val(), //=关键字
  311. tel: $("#tel").val(), //=客户电话
  312. name: $("#name").val(), //=客户名称
  313. // usercode: "",
  314. usercode: usercodeID, //=坐席工号
  315. ddusercode: ddusercodeID,
  316. keyid: $("#keyid").val(), //=关键词id
  317. source: $("#source").val(), //=来源&
  318. starttime: $("#starttime").val(), //=开始时间
  319. endtime: $("#endtime").val(), //=结束时间
  320. deptid: $("#PID").val(),
  321. type: $("#type").val(),
  322. tab: 0, //待处理
  323. sourcearea: $("#sourceAreas").val(), //区域
  324. issh: isshMultimedia, // 0待审转办1审核未通过2审核员待审核
  325. jianhang: 1, // 多媒体
  326. token: $.cookie("token"),
  327. };
  328. return param;
  329. },
  330. onLoadSuccess: function (data) {
  331. //加载成功时执行
  332. // layer.msg("加载成功");
  333. //console.log(data);
  334. },
  335. onLoadError: function () {
  336. //加载失败时执行
  337. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  338. },
  339. });
  340. }
  341. //状态
  342. function States(val, row) {
  343. var html = "";
  344. switch (val + "") {
  345. case "0":
  346. html = "新工单";
  347. if (row.F_IsReturn == 1) {
  348. html = "新工单(回退)";
  349. }
  350. break;
  351. case "1":
  352. html = "待交办";
  353. break;
  354. case "2":
  355. html = '<span style="color:#FF0000;">待查收</span>';
  356. break;
  357. break;
  358. case "3":
  359. html = "退回审核中";
  360. break;
  361. case "4":
  362. html = "办理中";
  363. break;
  364. case "5":
  365. html = "延时审核";
  366. break;
  367. case "6":
  368. html = "已办理";
  369. break;
  370. case "7":
  371. html = "已回访";
  372. break;
  373. case "8":
  374. html = "重办中";
  375. break;
  376. case "9":
  377. html = "已结案";
  378. break;
  379. case "11":
  380. html = "重办待交办";
  381. break;
  382. }
  383. return html;
  384. }
  385. //时限
  386. function OverTime(val, row) {
  387. if (val == 1) {
  388. return (
  389. '<div class="" style="cursor: pointer;">' +
  390. '<span class="Greens">' +
  391. row.GapTime +
  392. "</span>" +
  393. "</div>"
  394. );
  395. } else if (val == 2) {
  396. return (
  397. '<div class="" style="cursor: pointer;">' +
  398. '<span class="Yellows">' +
  399. row.GapTime +
  400. "</span>" +
  401. "</div>"
  402. );
  403. } else if (val == 3) {
  404. return (
  405. '<div class="" style="cursor: pointer;">' +
  406. '<span class="Reds">' +
  407. row.GapTime +
  408. "</span>" +
  409. "</div>"
  410. );
  411. }
  412. }
  413. //办理时限
  414. function BanTime(val) {
  415. if (val) {
  416. var time = val.substring(0, val.indexOf(" "));
  417. return (
  418. '<div class="" style="cursor: pointer;">' +
  419. "<span>" +
  420. time +
  421. "</span>" +
  422. "</div>"
  423. );
  424. }
  425. }
  426. //音频
  427. function setCode(val) {
  428. if (val) {
  429. return (
  430. '<div class="imgs" style="cursor: pointer;">' +
  431. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  432. val +
  433. '" />' +
  434. "</div>"
  435. );
  436. } else {
  437. return "";
  438. }
  439. }
  440. // 序号
  441. function setCode(val, row, index) {
  442. return index + 1;
  443. }
  444. function GetCont(val) {
  445. if (val) {
  446. var str = "<div ";
  447. if (val.length > 10) {
  448. str = str + ' title="' + val + '" ';
  449. val = val.substr(0, 10) + "...";
  450. }
  451. return str + ">" + val + "</div>";
  452. } else {
  453. return "";
  454. }
  455. }
  456. //操作
  457. function Dispose(val, row) {
  458. var Rows = row.Buttons;
  459. // alert(row.F_WorkOrderId);
  460. var WorkOrderId = row.F_WorkOrderId;
  461. var html = '';
  462. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  463. for (var i = 0; i < Rows.length; i++) {
  464. if (Rows[i].key != 21) {
  465. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  466. if (html1) {
  467. html1 = html1.replace("data", val);
  468. }
  469. html += html1;
  470. }
  471. }
  472. html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  473. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  474. return html;
  475. }
  476. function workCheck(){
  477. layer.open({
  478. type: 2,
  479. content: "../CommonHtml/workCheck.html", //iframe的url,no代表不显示滚动条
  480. title: "工单查重",
  481. area: ["85%", "60%"], //宽高
  482. });
  483. }
  484. //转派
  485. function redeploy(WorkOrderId) {
  486. layer.open({
  487. type: 2,
  488. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  489. title: "转派",
  490. area: ["85%", "80%"], //宽高
  491. });
  492. }
  493. //编辑
  494. function bj(str,row) {
  495. layer.open({
  496. type: 2,
  497. content: "../CommonHtml/AddAppeal.html?wid=" + str+ "&workType=jb", //iframe的url,no代表不显示滚动条
  498. title: "编辑工单",
  499. area: ["95%", "95%"], //宽高
  500. });
  501. }
  502. //删除
  503. function move(str) {
  504. layer.confirm(
  505. "确定删除工单?", {
  506. btn: ["是", "否"], //按钮
  507. },
  508. function () {
  509. $.post(
  510. huayi.config.callcenter_url +
  511. "WorkOrder/DelWorkOrder", {
  512. ids: str,
  513. token: $.cookie("token"),
  514. },
  515. function (result) {
  516. result = JSON.parse(result);
  517. if (result.state.toLowerCase() == "success") {
  518. layer.msg("删除成功");
  519. load();
  520. }
  521. }
  522. );
  523. }
  524. );
  525. }
  526. ////删除
  527. function withdraw(str) {
  528. layer.confirm(
  529. "确定撤回?", {
  530. btn: ["是", "否"], //按钮
  531. },
  532. function () {
  533. $.post(
  534. huayi.config.callcenter_url +
  535. "WorkOrder/WithdrawDWorkOrder", {
  536. workorderid: str,
  537. token: $.cookie("token"),
  538. },
  539. function (result) {
  540. result = JSON.parse(result);
  541. if (result.state.toLowerCase() == "success") {
  542. layer.msg("撤回成功");
  543. load();
  544. }
  545. }
  546. );
  547. }
  548. );
  549. }
  550. //提交
  551. function tj(str) {
  552. layer.confirm(
  553. "确定要提交工单么?", {
  554. btn: ["确定", "取消"], //按钮
  555. },
  556. function () {
  557. //请求后台数据
  558. /*发送请求*/
  559. $.post(
  560. huayi.config.callcenter_url +
  561. "WorkOrder/SubmitWorkOrder", {
  562. ids: str,
  563. token: $.cookie("token"),
  564. },
  565. function (result) {
  566. result = JSON.parse(result);
  567. if (result.state.toLowerCase() == "success") {
  568. layer.msg("提交成功");
  569. load();
  570. }
  571. }
  572. );
  573. }
  574. );
  575. }
  576. //交办
  577. function jb(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  581. title: "工单交办",
  582. area: ["87%", "80%"], //宽高
  583. });
  584. }
  585. //领导批示
  586. function lader(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: "领导批示",
  591. area: ["60%", "80%"], //宽高
  592. });
  593. }
  594. //市长批示
  595. function city(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: "领导批示",
  600. area: ["60%", "80%"], //宽高
  601. });
  602. }
  603. //办理
  604. function bl(str) {
  605. layer.open({
  606. type: 2,
  607. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. title: "办理工单",
  609. area: ["60%", "80%"], //宽高
  610. });
  611. }
  612. //督办
  613. function Supervision(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/Supervision_.html?wid=" +
  617. str +
  618. "&type=1", //iframe的url,no代表不显示滚动条
  619. title: "督办",
  620. area: ["60%", "80%"], //宽高
  621. });
  622. }
  623. //督查
  624. function Supervision_(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/Supervision_.html?wid=" +
  628. str +
  629. "&type=2", //iframe的url,no代表不显示滚动条
  630. title: "监察",
  631. area: ["60%", "80%"], //宽高
  632. });
  633. }
  634. //强制结案
  635. function StrongLawsuit(str) {
  636. layer.open({
  637. type: 2,
  638. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  639. title: "强制结案",
  640. area: ["60%", "80%"], //宽高
  641. });
  642. }
  643. //回退BackDtail
  644. function BackDtail(str) {
  645. layer.open({
  646. type: 2,
  647. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  648. title: "工单回退",
  649. area: ["60%", "80%"], //宽高
  650. });
  651. }
  652. //查收
  653. function cs(str) {
  654. layer.confirm(
  655. "确定要查收?", {
  656. btn: ["是", "否"], //按钮
  657. },
  658. function () {
  659. $.post(
  660. huayi.config.callcenter_url +
  661. "WorkOrder/ReceiveWorkOrder", {
  662. workorderid: str,
  663. token: $.cookie("token"),
  664. },
  665. function (result) {
  666. result = JSON.parse(result);
  667. if (result.state.toLowerCase() == "success") {
  668. layer.msg("查收成功");
  669. load();
  670. }
  671. }
  672. );
  673. }
  674. );
  675. }
  676. //收回
  677. function sh(str) {
  678. layer.confirm(
  679. "确定要回收?", {
  680. btn: ["是", "否"], //按钮
  681. },
  682. function () {
  683. $.post(
  684. huayi.config.callcenter_url +
  685. "WorkOrder/TakeBackWorkOrder", {
  686. workorderid: str,
  687. token: $.cookie("token"),
  688. },
  689. function (result) {
  690. result = JSON.parse(result);
  691. if (result.state.toLowerCase() == "success") {
  692. layer.msg("回收");
  693. load();
  694. }
  695. }
  696. );
  697. }
  698. );
  699. }
  700. //强制回收
  701. function recycles() {
  702. layer.confirm("确定要强制退回吗?", {
  703. btn: ["是", "否"], //按钮
  704. });
  705. }
  706. //退回申请
  707. function th(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "申请退回工单",
  712. area: ["60%", "80%"], //宽高
  713. });
  714. }
  715. //审核退回申请
  716. function shth(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: "审核退回申请",
  721. area: ["60%", "80%"], //宽高
  722. });
  723. }
  724. //办理
  725. // function th(str) {
  726. // layer.open({
  727. // type: 2,
  728. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. // title: '办理工单',
  730. // area: ['35%', '30%'], //宽高
  731. // });
  732. // }
  733. //申请延时
  734. function ys(str) {
  735. layer.open({
  736. type: 2,
  737. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  738. title: "申请延时",
  739. area: ["60%", "80%"], //宽高
  740. });
  741. }
  742. //审核申请延时
  743. function shys(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "审核延时申请",
  748. area: ["60%", "80%"], //宽高
  749. });
  750. }
  751. //诉求回访
  752. function hf(str) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "工单回访",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. //重办工单
  761. function cb(str) {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb" + "&isshMultimedia=" + isshMultimedia, //iframe的url,no代表不显示滚动条
  765. title: "重办工单",
  766. area: ["90%", "90%"], //宽高
  767. });
  768. }
  769. //结案
  770. function Lawsuit(str) {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  774. title: "诉求单结案",
  775. area: ["60%", "80%"], //宽高
  776. });
  777. }
  778. //转督办
  779. function zdb(str, row) {
  780. layer.open({
  781. type: 2,
  782. content: "../CommonHtml/superTrunl.html?wid=" + str,
  783. title: "督办工单",
  784. area: ["60%", "80%"], //宽高
  785. });
  786. }
  787. //驳回重办
  788. function bhcb(str) {
  789. //回退BackDtail
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  793. title: "驳回重办",
  794. area: ["60%", "80%"], //宽高
  795. });
  796. }
  797. //审核通过
  798. function auditMultimediaThrough(str) {
  799. layer.confirm(
  800. "确定通过吗?", {
  801. btn: ["是", "否"], //按钮
  802. },
  803. function () {
  804. $.post(
  805. huayi.config.callcenter_url +
  806. "WorkOrder/AuditDispatch", {
  807. workorderid: str,
  808. nexttype: 0, // 0通过,1不通过
  809. token: $.cookie("token"),
  810. },
  811. function (result) {
  812. result = JSON.parse(result);
  813. if (result.state.toLowerCase() == "success") {
  814. layer.msg("操作成功");
  815. load();
  816. }
  817. }
  818. );
  819. }
  820. );
  821. }
  822. // 审核不通过
  823. function auditMultimediaNotThrough(str) {
  824. layer.open({
  825. type: 2,
  826. content: "../CommonHtml/auditMultimedia.html?wid=" + str + "&nexttype=1", //iframe的url,no代表不显示滚动条
  827. title: "审核",
  828. area: ["50%", "50%"], //宽高
  829. });
  830. }
  831. $(".Appeal").click(function () {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  835. title: "新增诉求",
  836. area: ["85%", "80%"], //宽高
  837. });
  838. });
  839. //上传文件
  840. function upload() {
  841. if (document.getElementById("upFile").files.length > 0) {
  842. var formData = new FormData();
  843. formData.append(
  844. "upFile",
  845. document.getElementById("upFile").files[0]
  846. );
  847. formData.append("token", $.cookie("token"));
  848. $.ajax({
  849. url: huayi.config.callcenter_url +
  850. "/WorkOrder/UploadFile",
  851. type: "POST",
  852. data: formData,
  853. /**
  854. *必须false才会自动加上正确的Content-Type
  855. */
  856. contentType: false,
  857. /**
  858. * 必须false才会避开jQuery对 formdata 的默认处理
  859. * XMLHttpRequest会对 formdata 进行正确的处理
  860. */
  861. processData: false,
  862. success: function (result) {
  863. document.getElementById(
  864. "upFile"
  865. ).outerHTML = document.getElementById(
  866. "upFile"
  867. ).outerHTML;
  868. $("#upFile").change(function () {
  869. upload();
  870. });
  871. var r = $.parseJSON(result);
  872. if (r.state.toLowerCase() == "success") {
  873. $(".fjnr").text(r.data);
  874. $("#scfj").show();
  875. }
  876. },
  877. });
  878. } else {
  879. layer.confirm("请上传文件!", {
  880. btn: ["确定"],
  881. });
  882. }
  883. }
  884. //来源
  885. function LY(obj) {
  886. obj.empty();
  887. obj.append(
  888. '<option selected="selected" value="">请选择</option>'
  889. );
  890. $.getJSON(
  891. huayi.config.callcenter_url +
  892. "Dictionary/GetDicValueListById", {
  893. token: $.cookie("token"),
  894. id: 1,
  895. },
  896. function (data) {
  897. if (data.state.toLowerCase() == "success") {
  898. var content = data.data;
  899. $(content).each(function (i, n) {
  900. $(
  901. "<option value='" +
  902. n.F_ValueId +
  903. "'>" +
  904. n.F_Value +
  905. "</option>"
  906. ).appendTo(obj);
  907. });
  908. }
  909. }
  910. );
  911. }
  912. //类别
  913. function LB(obj) {
  914. obj.empty();
  915. obj.append(
  916. '<option selected="selected" value="">请选择</option>'
  917. );
  918. $.getJSON(
  919. huayi.config.callcenter_url +
  920. "Dictionary/GetDicValueListById", {
  921. token: $.cookie("token"),
  922. id: 2,
  923. },
  924. function (data) {
  925. if (data.state.toLowerCase() == "success") {
  926. var content = data.data;
  927. $(content).each(function (i, n) {
  928. $(
  929. "<option value='" +
  930. n.F_ValueId +
  931. "'>" +
  932. n.F_Value +
  933. "</option>"
  934. ).appendTo(obj);
  935. });
  936. }
  937. }
  938. );
  939. }
  940. // 主题
  941. function ZT(obj) {
  942. obj.empty();
  943. obj.append(
  944. '<option selected="selected" value="">请选择</option>'
  945. );
  946. $.getJSON(
  947. huayi.config.callcenter_url +
  948. "Dictionary/GetDicValueListById", {
  949. token: $.cookie("token"),
  950. id: 3,
  951. },
  952. function (data) {
  953. if (data.state.toLowerCase() == "success") {
  954. var content = data.data;
  955. $(content).each(function (i, n) {
  956. $(
  957. "<option value='" +
  958. n.F_ValueId +
  959. "'>" +
  960. n.F_Value +
  961. "</option>"
  962. ).appendTo(obj);
  963. });
  964. }
  965. }
  966. );
  967. }
  968. function tree() {
  969. $.get(
  970. huayi.config.callcenter_url + "Department/GetDeptList", {
  971. token: $.cookie("token"),
  972. // "pid": pid
  973. },
  974. function (result) {
  975. result = $.parseJSON(result);
  976. $.fn.zTree.init(
  977. $("#addTreeDemo"),
  978. setting1,
  979. result.data
  980. ); //实例化树形图
  981. }
  982. );
  983. }
  984. var setting1 = {
  985. data: {
  986. key: {
  987. name: "F_DeptName",
  988. },
  989. simpleData: {
  990. enable: true,
  991. idKey: "F_DeptId",
  992. pIdKey: "F_PartentId",
  993. rootPId: 0,
  994. },
  995. },
  996. callback: {
  997. onClick: zTreeOnClick,
  998. },
  999. };
  1000. function zTreeOnClick(event, treeId, treeNode) {
  1001. if (treeNode.level >= 1) {
  1002. $(".inps").val(treeNode.F_DeptName);
  1003. $("#PID").val(treeNode.F_DeptId);
  1004. $("#Dpment").val(treeNode.F_DeptName);
  1005. $(".Cleans").show();
  1006. }
  1007. }
  1008. $(".exportFile").click(function () {
  1009. var usercode_ = $("#ZX").val(); //坐席
  1010. if (usercode_ != null) {
  1011. $(usercode_).each(function (i, n) {
  1012. var obj1 = "";
  1013. obj1 = n + ",";
  1014. usercodeID += obj1;
  1015. });
  1016. } else {
  1017. usercodeID = "";
  1018. }
  1019. // 调度员
  1020. var ddusercodeID = "";
  1021. var ddusercode_ = $("#yardman").val(); //坐席
  1022. if (ddusercode_ != null) {
  1023. $(ddusercode_).each(function (i, n) {
  1024. var obj2 = "";
  1025. obj2 = n + ",";
  1026. ddusercodeID += obj2;
  1027. });
  1028. } else {
  1029. ddusercodeID = "";
  1030. }
  1031. var workid = $("#wids").val()
  1032. var key = $("#key").val() //=关键字
  1033. var tel = $("#tel").val() //=客户电话
  1034. var name = $("#name").val() //=客户名称
  1035. var usercode = usercodeID //=坐席工号
  1036. var ddusercode = ddusercodeID
  1037. var source = $("#source").val() //=来源&
  1038. var starttime = $("#starttime").val() //=开始时间
  1039. var endtime = $("#endtime").val() //=结束时间
  1040. var deptid = $("#PID").val()
  1041. var type = $("#type").val() //=工单类型
  1042. var bigtype = $("#bigtype").val()
  1043. var smalltype = $("#smalltype").val() //=小类别
  1044. var sourcearea = $("#sourceAreas").val() //区域
  1045. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1046. var tab = 0;
  1047. var keyid = $("#keyid").val() //=关键词id
  1048. var issh = isshMultimedia // 0待审转办1审核未通过2审核员待审核
  1049. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1050. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1051. "&tel=" +
  1052. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1053. source +
  1054. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1055. sourcearea +
  1056. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&issh=" + issh + "&jianhang=1" +
  1057. "&isdc=1";
  1058. window.location.href = url;
  1059. })
  1060. </script>
  1061. </body>
  1062. </html>