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WorkDSZBProvincialPlatform.html 39KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <th data-checkbox="true"></th>
  133. <th data-align="center" data-formatter="setCode">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  169. 操作
  170. </th>
  171. </tr>
  172. </thead>
  173. <tbody class="list"></tbody>
  174. </table>
  175. </div>
  176. </div>
  177. </div>
  178. </div>
  179. <!--下载框-->
  180. <div class="t-shade lyxz">
  181. <div class="shade_k">
  182. <div class="shade_title">
  183. <span>录音播放与下载<srong class="cknum"></srong></span>
  184. <span class="setwin gbly"><a>x</a></span>
  185. </div>
  186. <div class="shade_content">
  187. <div class="Ly_box audiojs"></div>
  188. </div>
  189. </div>
  190. </div>
  191. <input type="hidden" id="PID" />
  192. <input type="hidden" id="Dpment" />
  193. </div>
  194. <script src="../js/layui/layui.js"></script>
  195. <script src="../js/bootstrap-select.js"></script>
  196. <script src="../css/laydate/laydate.js"></script>
  197. <script src="../My97DatePicker/WdatePicker.js"></script>
  198. <script src="../js/zTree/jquery.ztree.core.js"></script>
  199. <script src="../js/search/screen.js"></script>
  200. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  201. <script>
  202. var wid = helper.request.queryString("states");
  203. if (wid) {
  204. $("#state").val(wid);
  205. }
  206. $(document).ready(function () {
  207. load();
  208. laydate.skin("blue");
  209. laydate({
  210. elem: "#starttime",
  211. event: "focus",
  212. istime: true,
  213. format: 'YYYY-MM-DD hh:mm:ss'
  214. });
  215. laydate({
  216. elem: "#endtime",
  217. event: "focus",
  218. istime: true,
  219. format: 'YYYY-MM-DD hh:mm:ss'
  220. });
  221. });
  222. //关闭录音弹出
  223. $(".gbly").click(function () {
  224. $(".lyxz").removeClass("cx");
  225. $("audio")[0].pause();
  226. });
  227. //获取查询信息
  228. function load() {
  229. //坐席
  230. var usercodeID = "";
  231. var usercode_ = $("#ZX").val(); //坐席
  232. if (usercode_ != null) {
  233. $(usercode_).each(function (i, n) {
  234. var obj1 = "";
  235. obj1 = n + ",";
  236. usercodeID += obj1;
  237. });
  238. } else {
  239. usercodeID = "";
  240. }
  241. // 调度员
  242. var ddusercodeID = "";
  243. var ddusercode_ = $("#yardman").val(); //坐席
  244. if (ddusercode_ != null) {
  245. $(ddusercode_).each(function (i, n) {
  246. var obj2 = "";
  247. obj2 = n + ",";
  248. ddusercodeID += obj2;
  249. });
  250. } else {
  251. ddusercodeID = "";
  252. }
  253. //先销毁表格
  254. $("#orderlist").bootstrapTable("destroy");
  255. //初始化表格,动态从服务器加载数据
  256. $("#orderlist").bootstrapTable({
  257. method: "get", //使用get请求到服务器获取数据
  258. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  259. contentType: "application/x-www-form-urlencoded",
  260. striped: true, //表格显示条纹
  261. pagination: true, //启动分页
  262. pageSize: 10, //每页显示的记录数
  263. pageNumber: 1, //当前第几页
  264. pageList: [10, 20, 50, 100], //记录数可选列表
  265. search: false, //是否启用查询
  266. showColumns: false, //显示下拉框勾选要显示的列
  267. showRefresh: false, //显示刷新按钮
  268. sidePagination: "server", //表示服务端请求
  269. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  270. //设置为limit可以获取limit, offset, search, sort, order
  271. queryParamsType: "undefined",
  272. queryParams: function queryParams(params) {
  273. //设置查询参数
  274. var param = {
  275. page: params.pageNumber,
  276. pagesize: params.pageSize,
  277. workid: $("#wids").val(),
  278. state: $("#state").val(), //=工单状态
  279. type: $("#type").val(), //=工单类型
  280. bigtype: $("#bigtype").val(), //=大类别
  281. smalltype: $("#smalltype").val(), //=小类别
  282. key: $("#key").val(), //=关键字
  283. tel: $("#tel").val(), //=客户电话
  284. name: $("#name").val(), //=客户名称
  285. // usercode: "",
  286. usercode: usercodeID, //=坐席工号
  287. ddusercode: ddusercodeID,
  288. keyid: $("#keyid").val(), //=关键词id
  289. source: $("#source").val(), //=来源&
  290. starttime: $("#starttime").val(), //=开始时间
  291. endtime: $("#endtime").val(), //=结束时间
  292. deptid: $("#PID").val(),
  293. type: $("#type").val(),
  294. tab: 0, //待处理
  295. sourcearea: $("#sourceAreas").val(), //区域
  296. jianhang: 4, // 多媒体
  297. token: $.cookie("token"),
  298. };
  299. return param;
  300. },
  301. onLoadSuccess: function (data) {
  302. //加载成功时执行
  303. // layer.msg("加载成功");
  304. //console.log(data);
  305. },
  306. onLoadError: function () {
  307. //加载失败时执行
  308. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  309. },
  310. });
  311. }
  312. //状态
  313. function States(val, row) {
  314. var html = "";
  315. switch (val + "") {
  316. case "0":
  317. html = "新工单";
  318. if (row.F_IsReturn == 1) {
  319. html = "新工单(回退)";
  320. }
  321. break;
  322. case "1":
  323. html = "待交办";
  324. break;
  325. case "2":
  326. html = '<span style="color:#FF0000;">待查收</span>';
  327. break;
  328. break;
  329. case "3":
  330. html = "退回审核中";
  331. break;
  332. case "4":
  333. html = "办理中";
  334. break;
  335. case "5":
  336. html = "延时审核";
  337. break;
  338. case "6":
  339. html = "已办理";
  340. break;
  341. case "7":
  342. html = "已回访";
  343. break;
  344. case "8":
  345. html = "重办中";
  346. break;
  347. case "9":
  348. html = "已结案";
  349. break;
  350. case "11":
  351. html = "重办待交办";
  352. break;
  353. }
  354. return html;
  355. }
  356. //时限
  357. function OverTime(val, row) {
  358. if (val == 1) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Greens">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 2) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Yellows">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. } else if (val == 3) {
  375. return (
  376. '<div class="" style="cursor: pointer;">' +
  377. '<span class="Reds">' +
  378. row.GapTime +
  379. "</span>" +
  380. "</div>"
  381. );
  382. }
  383. }
  384. //办理时限
  385. function BanTime(val) {
  386. if (val) {
  387. var time = val.substring(0, val.indexOf(" "));
  388. return (
  389. '<div class="" style="cursor: pointer;">' +
  390. "<span>" +
  391. time +
  392. "</span>" +
  393. "</div>"
  394. );
  395. }
  396. }
  397. //音频
  398. function setCode(val) {
  399. if (val) {
  400. return (
  401. '<div class="imgs" style="cursor: pointer;">' +
  402. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  403. val +
  404. '" />' +
  405. "</div>"
  406. );
  407. } else {
  408. return "";
  409. }
  410. }
  411. // 序号
  412. function setCode(val, row, index) {
  413. return index + 1;
  414. }
  415. function GetCont(val) {
  416. if (val) {
  417. var str = "<div ";
  418. if (val.length > 10) {
  419. str = str + ' title="' + val + '" ';
  420. val = val.substr(0, 10) + "...";
  421. }
  422. return str + ">" + val + "</div>";
  423. } else {
  424. return "";
  425. }
  426. }
  427. //操作
  428. function Dispose(val, row) {
  429. var Rows = row.Buttons;
  430. // alert(row.F_WorkOrderId);
  431. var WorkOrderId = row.F_WorkOrderId;
  432. var html = '';
  433. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  434. for (var i = 0; i < Rows.length; i++) {
  435. if (Rows[i].key != 21) {
  436. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  437. if (html1) {
  438. html1 = html1.replace("data", val);
  439. }
  440. html += html1;
  441. }
  442. }
  443. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  444. return html;
  445. }
  446. //转派
  447. function redeploy(WorkOrderId) {
  448. layer.open({
  449. type: 2,
  450. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  451. title: "转派",
  452. area: ["85%", "80%"], //宽高
  453. });
  454. }
  455. //编辑
  456. function bj(str) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  460. title: "编辑工单",
  461. area: ["95%", "95%"], //宽高
  462. });
  463. }
  464. //删除
  465. function move(str) {
  466. layer.confirm(
  467. "确定删除工单?", {
  468. btn: ["是", "否"], //按钮
  469. },
  470. function () {
  471. $.post(
  472. huayi.config.callcenter_url +
  473. "WorkOrder/DelWorkOrder", {
  474. ids: str,
  475. token: $.cookie("token"),
  476. },
  477. function (result) {
  478. result = JSON.parse(result);
  479. if (result.state.toLowerCase() == "success") {
  480. layer.msg("删除成功");
  481. load();
  482. }
  483. }
  484. );
  485. }
  486. );
  487. }
  488. ////删除
  489. function withdraw(str) {
  490. layer.confirm(
  491. "确定撤回?", {
  492. btn: ["是", "否"], //按钮
  493. },
  494. function () {
  495. $.post(
  496. huayi.config.callcenter_url +
  497. "WorkOrder/WithdrawDWorkOrder", {
  498. workorderid: str,
  499. token: $.cookie("token"),
  500. },
  501. function (result) {
  502. result = JSON.parse(result);
  503. if (result.state.toLowerCase() == "success") {
  504. layer.msg("撤回成功");
  505. load();
  506. }
  507. }
  508. );
  509. }
  510. );
  511. }
  512. //提交
  513. function tj(str) {
  514. layer.confirm(
  515. "确定要提交工单么?", {
  516. btn: ["确定", "取消"], //按钮
  517. },
  518. function () {
  519. //请求后台数据
  520. /*发送请求*/
  521. $.post(
  522. huayi.config.callcenter_url +
  523. "Affairs/SubmitWorkOrder", {
  524. ids: str,
  525. token: $.cookie("token"),
  526. },
  527. function (result) {
  528. result = JSON.parse(result);
  529. if (result.state.toLowerCase() == "success") {
  530. layer.msg("提交成功");
  531. load();
  532. }
  533. }
  534. );
  535. }
  536. );
  537. }
  538. //交办
  539. function jb(str) {
  540. layer.open({
  541. type: 2,
  542. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  543. title: "工单交办",
  544. area: ["87%", "80%"], //宽高
  545. });
  546. }
  547. //领导批示
  548. function lader(str) {
  549. layer.open({
  550. type: 2,
  551. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  552. title: "领导批示",
  553. area: ["60%", "80%"], //宽高
  554. });
  555. }
  556. //市长批示
  557. function city(str) {
  558. layer.open({
  559. type: 2,
  560. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  561. title: "领导批示",
  562. area: ["60%", "80%"], //宽高
  563. });
  564. }
  565. //办理
  566. function bl(str) {
  567. layer.open({
  568. type: 2,
  569. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  570. title: "办理工单",
  571. area: ["60%", "80%"], //宽高
  572. });
  573. }
  574. //督办
  575. function Supervision(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/Supervision_.html?wid=" +
  579. str +
  580. "&type=1", //iframe的url,no代表不显示滚动条
  581. title: "督办",
  582. area: ["60%", "80%"], //宽高
  583. });
  584. }
  585. //督查
  586. function Supervision_(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/Supervision_.html?wid=" +
  590. str +
  591. "&type=2", //iframe的url,no代表不显示滚动条
  592. title: "监察",
  593. area: ["60%", "80%"], //宽高
  594. });
  595. }
  596. //强制结案
  597. function StrongLawsuit(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  601. title: "强制结案",
  602. area: ["60%", "80%"], //宽高
  603. });
  604. }
  605. //回退BackDtail
  606. function BackDtail(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: "工单回退",
  611. area: ["60%", "80%"], //宽高
  612. });
  613. }
  614. //查收
  615. function cs(str) {
  616. layer.confirm(
  617. "确定要查收?", {
  618. btn: ["是", "否"], //按钮
  619. },
  620. function () {
  621. $.post(
  622. huayi.config.callcenter_url +
  623. "WorkOrder/ReceiveWorkOrder", {
  624. workorderid: str,
  625. token: $.cookie("token"),
  626. },
  627. function (result) {
  628. result = JSON.parse(result);
  629. if (result.state.toLowerCase() == "success") {
  630. layer.msg("查收成功");
  631. load();
  632. }
  633. }
  634. );
  635. }
  636. );
  637. }
  638. //收回
  639. function sh(str) {
  640. layer.confirm(
  641. "确定要回收?", {
  642. btn: ["是", "否"], //按钮
  643. },
  644. function () {
  645. $.post(
  646. huayi.config.callcenter_url +
  647. "WorkOrder/TakeBackWorkOrder", {
  648. workorderid: str,
  649. token: $.cookie("token"),
  650. },
  651. function (result) {
  652. result = JSON.parse(result);
  653. if (result.state.toLowerCase() == "success") {
  654. layer.msg("回收");
  655. load();
  656. }
  657. }
  658. );
  659. }
  660. );
  661. }
  662. //强制回收
  663. function recycles() {
  664. layer.confirm("确定要强制退回吗?", {
  665. btn: ["是", "否"], //按钮
  666. });
  667. }
  668. //退回申请
  669. function th(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: "申请退回工单",
  674. area: ["60%", "80%"], //宽高
  675. });
  676. }
  677. //审核退回申请
  678. function shth(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: "审核退回申请",
  683. area: ["60%", "80%"], //宽高
  684. });
  685. }
  686. //办理
  687. // function th(str) {
  688. // layer.open({
  689. // type: 2,
  690. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. // title: '办理工单',
  692. // area: ['35%', '30%'], //宽高
  693. // });
  694. // }
  695. //申请延时
  696. function ys(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: "申请延时",
  701. area: ["60%", "80%"], //宽高
  702. });
  703. }
  704. //审核申请延时
  705. function shys(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: "审核延时申请",
  710. area: ["60%", "80%"], //宽高
  711. });
  712. }
  713. //诉求回访
  714. function hf(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: "工单回访",
  719. area: ["60%", "80%"], //宽高
  720. });
  721. }
  722. //重办工单
  723. function cb(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  727. title: "重办工单",
  728. area: ["90%", "90%"], //宽高
  729. });
  730. }
  731. //结案
  732. function Lawsuit(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: "诉求单结案",
  737. area: ["60%", "80%"], //宽高
  738. });
  739. }
  740. //转督办
  741. function zdb(str, row) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/superTrunl.html?wid=" + str,
  745. title: "督办工单",
  746. area: ["60%", "80%"], //宽高
  747. });
  748. }
  749. //驳回重办
  750. function bhcb(str) {
  751. //回退BackDtail
  752. layer.open({
  753. type: 2,
  754. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  755. title: "驳回重办",
  756. area: ["60%", "80%"], //宽高
  757. });
  758. }
  759. $(".Appeal").click(function () {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  763. title: "新增诉求",
  764. area: ["85%", "80%"], //宽高
  765. });
  766. });
  767. //上传文件
  768. function upload() {
  769. if (document.getElementById("upFile").files.length > 0) {
  770. var formData = new FormData();
  771. formData.append(
  772. "upFile",
  773. document.getElementById("upFile").files[0]
  774. );
  775. formData.append("token", $.cookie("token"));
  776. $.ajax({
  777. url: huayi.config.callcenter_url +
  778. "/WorkOrder/UploadFile",
  779. type: "POST",
  780. data: formData,
  781. /**
  782. *必须false才会自动加上正确的Content-Type
  783. */
  784. contentType: false,
  785. /**
  786. * 必须false才会避开jQuery对 formdata 的默认处理
  787. * XMLHttpRequest会对 formdata 进行正确的处理
  788. */
  789. processData: false,
  790. success: function (result) {
  791. document.getElementById(
  792. "upFile"
  793. ).outerHTML = document.getElementById(
  794. "upFile"
  795. ).outerHTML;
  796. $("#upFile").change(function () {
  797. upload();
  798. });
  799. var r = $.parseJSON(result);
  800. if (r.state.toLowerCase() == "success") {
  801. $(".fjnr").text(r.data);
  802. $("#scfj").show();
  803. }
  804. },
  805. });
  806. } else {
  807. layer.confirm("请上传文件!", {
  808. btn: ["确定"],
  809. });
  810. }
  811. }
  812. //来源
  813. function LY(obj) {
  814. obj.empty();
  815. obj.append(
  816. '<option selected="selected" value="">请选择</option>'
  817. );
  818. $.getJSON(
  819. huayi.config.callcenter_url +
  820. "Dictionary/GetDicValueListById", {
  821. token: $.cookie("token"),
  822. id: 1,
  823. },
  824. function (data) {
  825. if (data.state.toLowerCase() == "success") {
  826. var content = data.data;
  827. $(content).each(function (i, n) {
  828. $(
  829. "<option value='" +
  830. n.F_ValueId +
  831. "'>" +
  832. n.F_Value +
  833. "</option>"
  834. ).appendTo(obj);
  835. });
  836. }
  837. }
  838. );
  839. }
  840. //类别
  841. function LB(obj) {
  842. obj.empty();
  843. obj.append(
  844. '<option selected="selected" value="">请选择</option>'
  845. );
  846. $.getJSON(
  847. huayi.config.callcenter_url +
  848. "Dictionary/GetDicValueListById", {
  849. token: $.cookie("token"),
  850. id: 2,
  851. },
  852. function (data) {
  853. if (data.state.toLowerCase() == "success") {
  854. var content = data.data;
  855. $(content).each(function (i, n) {
  856. $(
  857. "<option value='" +
  858. n.F_ValueId +
  859. "'>" +
  860. n.F_Value +
  861. "</option>"
  862. ).appendTo(obj);
  863. });
  864. }
  865. }
  866. );
  867. }
  868. // 主题
  869. function ZT(obj) {
  870. obj.empty();
  871. obj.append(
  872. '<option selected="selected" value="">请选择</option>'
  873. );
  874. $.getJSON(
  875. huayi.config.callcenter_url +
  876. "Dictionary/GetDicValueListById", {
  877. token: $.cookie("token"),
  878. id: 3,
  879. },
  880. function (data) {
  881. if (data.state.toLowerCase() == "success") {
  882. var content = data.data;
  883. $(content).each(function (i, n) {
  884. $(
  885. "<option value='" +
  886. n.F_ValueId +
  887. "'>" +
  888. n.F_Value +
  889. "</option>"
  890. ).appendTo(obj);
  891. });
  892. }
  893. }
  894. );
  895. }
  896. function tree() {
  897. $.get(
  898. huayi.config.callcenter_url + "Department/GetDeptList", {
  899. token: $.cookie("token"),
  900. // "pid": pid
  901. },
  902. function (result) {
  903. result = $.parseJSON(result);
  904. $.fn.zTree.init(
  905. $("#addTreeDemo"),
  906. setting1,
  907. result.data
  908. ); //实例化树形图
  909. }
  910. );
  911. }
  912. var setting1 = {
  913. data: {
  914. key: {
  915. name: "F_DeptName",
  916. },
  917. simpleData: {
  918. enable: true,
  919. idKey: "F_DeptId",
  920. pIdKey: "F_PartentId",
  921. rootPId: 0,
  922. },
  923. },
  924. callback: {
  925. onClick: zTreeOnClick,
  926. },
  927. };
  928. function zTreeOnClick(event, treeId, treeNode) {
  929. // if (treeNode.level >= 1) {
  930. $(".inps").val(treeNode.F_DeptName);
  931. $("#PID").val(treeNode.F_DeptId);
  932. $("#Dpment").val(treeNode.F_DeptName);
  933. $(".Cleans").show();
  934. // }
  935. }
  936. $(".exportFile").click(function () {
  937. var usercode_ = $("#ZX").val(); //坐席
  938. if (usercode_ != null) {
  939. $(usercode_).each(function (i, n) {
  940. var obj1 = "";
  941. obj1 = n + ",";
  942. usercodeID += obj1;
  943. });
  944. } else {
  945. usercodeID = "";
  946. }
  947. // 调度员
  948. var ddusercodeID = "";
  949. var ddusercode_ = $("#yardman").val(); //坐席
  950. if (ddusercode_ != null) {
  951. $(ddusercode_).each(function (i, n) {
  952. var obj2 = "";
  953. obj2 = n + ",";
  954. ddusercodeID += obj2;
  955. });
  956. } else {
  957. ddusercodeID = "";
  958. }
  959. var workid = $("#wids").val()
  960. var key = $("#key").val() //=关键字
  961. var tel = $("#tel").val() //=客户电话
  962. var name = $("#name").val() //=客户名称
  963. var usercode = usercodeID //=坐席工号
  964. var ddusercode = ddusercodeID
  965. var source = $("#source").val() //=来源&
  966. var starttime = $("#starttime").val() //=开始时间
  967. var endtime = $("#endtime").val() //=结束时间
  968. var deptid = $("#PID").val()
  969. var type = $("#type").val() //=工单类型
  970. var bigtype = $("#bigtype").val()
  971. var smalltype = $("#smalltype").val() //=小类别
  972. var sourcearea = $("#sourceAreas").val() //区域
  973. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  974. var tab = 0;
  975. var keyid = $("#keyid").val() //=关键词id
  976. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  977. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  978. "&tel=" +
  979. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  980. source +
  981. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  982. sourcearea +
  983. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=4" +
  984. "&isdc=1";
  985. window.location.href = url;
  986. })
  987. </script>
  988. </body>
  989. </html>