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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8" />
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link rel="stylesheet" href="../css/init.css" />
- <link rel="stylesheet" href="./css/search.css" />
- <title>工单列表</title>
-
- </head>
- <body>
- <div class="wrapper wrapper-content animated fadeInRight">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn>
- <i class="syIcon"></i>位置:
- <a href="javaScript:;" id="ReIndex">首页</a>>
- <a href="javaScript:;">话务管理</a>>
- <a href="" class="nowPosition">未回拨记录</a>
- </sapn>
- </div>
- <div class="dhRight">
- <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
- </div>
- </div>
- <div class="th-box">
- <div class="box_content">
- <table id="sqzx" style="width: 100%" border="0">
- <tbody>
- <tr>
- <th>电话号码:</th>
- <td><input id="tel" class="form-control" type="text" /></td>
- <th>电话类别:</th>
- <td>
- <select class="form-control" id="phoneType">
- <option value="">请选择</option>
- </select>
- </td>
- <td colspan="3">
- <a class="sc_btn Ss">搜索</a>
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- </div>
- <div style="width: 100%;padding: 10px;">
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="" data-align="center" data-formatter="Code">编号</th>
- <th data-field="CallNumber" data-align="center" data-formatter="formatterCallNum">电话号码</th>
- <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
- <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
- <th data-field="UserCode" data-align="center">坐席工号</th>
- <th data-field="UserName1" data-align="center">坐席姓名</th>
- <th data-field="BeginTime" data-align="center">开始时间</th>
- <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
- <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
- <th data-field="EndTime" data-align="center">结束时间</th>
- <th data-field="CallNumber" data-align="center" data-formatter="operationFormatter">操作</th>
- </tr>
- </thead>
- <tbody class="list"></tbody>
- </table>
- </div>
- </div>
- <script src="../js/guid.js"></script>
- <script src="../js/sm2/sm2.js"></script>
- <script src="../js/sm2/decrypt.js"></script>
- <script>
- var callId = helper.request.queryString("callId");
- $(document).ready(function () {
- load();
- // 电话类别
- getPhoneType($("#phoneType"));
- });
- //搜索
- $(".Ss").click(function () {
- load();
- });
- //获取查询信息
- function load() {
- //先销毁表格
- $('#orderlist').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#orderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Callrecords/GetCallBackList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- phone:$("#tel").val(),
- phoneType:$("#phoneType").val(),
- token: $.cookie("token")
- };
- return param;
- },
- responseHandler: function (res) {
- return {
- "total": res.total,
- "rows": res.rows,
- }
- },
- onLoadSuccess: function (data) { //加载成功时执行
- },
- onLoadError: function () { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- //音频
- function setCode(val) {
- if (val) {
- return '<div class="imgs">' +
- '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
- '</div>';
- } else {
- return '';
- }
- }
- //编号
- function Code(val, row, index) {
- return index + 1;
- }
- // 电话号码
- function formatterCallNum(val, row) {
- var phoneNumber
- var callNumber = decryptFn(row.CallNumberShow)
- if (callNumber.length === 12) {
- callNumber = callNumber.slice(1)
- } else if (callNumber.length === 13) {
- callNumber = callNumber.slice(2)
- } else {
- callNumber = callNumber
- }
- if (callNumber) {
- return '<a class="operation" onclick="backDial(\'' + callNumber + '\',\'' + row.CallId +'\')" title="">'+
- '<img src="../img/phones.png" style="display:inline-block"></img>'+val+'</a>'
- }
- }
- function states(val, row) {
- if (val == 0) {
- if (row.CallType == 0 && !row.UserCode) {
- return '<div class="imgs">主动放弃</div>';
- } else {
- return '<div class="imgs">未接通</div>';
- }
- } else if (val == 1) {
- return '<div class="imgs">已接通</div>';
- } else if (val == 2) {
- return '<div class="imgs">接通未达</div>';
- }
- }
- // 操作
- function operationFormatter(val) {
- // CallType ===0呼入 row.CallState ===0 未接通
- if (val) {
- return '<a class="operation" onclick="updateCallback(\'' + val + '\')" title="">无需回拨</a>'
- }
- }
- function updateCallback(phone){
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Callrecords/UpdateCallbackid",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- phone:phone,
- type:1
- },
- success: function (result) {
- if (result.state.toLowerCase() == "success") {
- load();
- }
- },
- });
- }
- // 外呼
- function backDial(phoneNumber, callId) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- phone: phoneNumber,
- },
- success: function (result) {
- if (result.state.toLowerCase() == "success") {
- top.callbackState = true
- var guid = uuid();
- top.obj.Type = "MakeCall";
- top.obj.DestinationNumber = result.data.phone;
- top.obj.Header = result.data.fix;
- top.obj.TaskType = "2"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
- top.obj.TaskPhoneID = callId; //回访的电话ID
- top.obj.TaskID = guid; //回访记录编号
- top.obj.Callee = phoneNumber; //被叫号码
- top.obj.Caller = $.cookie("extno"); //操作人分机号
- top.Send();
- }
- },
- });
- }
- //电话类别
- function getPhoneType(obj) {
- obj.empty();
- $("<option value=''>请选择</option>").appendTo(obj);
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
- dataType: "json",
- async: true,
- data: {
- "token": $.cookie("token"),
- id: 2498,
- },
- success: function (data) {
- if (data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function (i, n) {
- $("<option value='" + n.F_Value + "'>" + n.F_Remark + "</option>")
- .appendTo(obj);
- })
- }
- }
- });
- }
- </script>
- </body>
- </html>
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