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WorkDSZBOtherPhone.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <th data-checkbox="true"></th>
  133. <th data-align="center" data-formatter="setCode">序号</th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  135. 工单单号
  136. </th>
  137. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  138. 诉求标题
  139. </th>
  140. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  141. 来电内容
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  169. 操作
  170. </th>
  171. </tr>
  172. </thead>
  173. <tbody class="list"></tbody>
  174. </table>
  175. </div>
  176. </div>
  177. </div>
  178. </div>
  179. <!--下载框-->
  180. <div class="t-shade lyxz">
  181. <div class="shade_k">
  182. <div class="shade_title">
  183. <span>录音播放与下载<srong class="cknum"></srong></span>
  184. <span class="setwin gbly"><a>x</a></span>
  185. </div>
  186. <div class="shade_content">
  187. <div class="Ly_box audiojs"></div>
  188. </div>
  189. </div>
  190. </div>
  191. <input type="hidden" id="PID" />
  192. <input type="hidden" id="Dpment" />
  193. </div>
  194. <script src="../js/layui/layui.js"></script>
  195. <script src="../js/bootstrap-select.js"></script>
  196. <script src="../css/laydate/laydate.js"></script>
  197. <script src="../My97DatePicker/WdatePicker.js"></script>
  198. <script src="../js/zTree/jquery.ztree.core.js"></script>
  199. <script src="../js/search/screen.js"></script>
  200. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  201. <script>
  202. var wid = helper.request.queryString("states");
  203. if (wid) {
  204. $("#state").val(wid);
  205. }
  206. $(document).ready(function () {
  207. load();
  208. laydate.skin("blue");
  209. laydate({
  210. elem: "#starttime",
  211. event: "focus",
  212. istime: true,
  213. format: 'YYYY-MM-DD hh:mm:ss'
  214. });
  215. laydate({
  216. elem: "#endtime",
  217. event: "focus",
  218. istime: true,
  219. format: 'YYYY-MM-DD hh:mm:ss'
  220. });
  221. });
  222. //关闭录音弹出
  223. $(".gbly").click(function () {
  224. $(".lyxz").removeClass("cx");
  225. $("audio")[0].pause();
  226. });
  227. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  228. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  229. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  230. });
  231. //获取查询信息
  232. function load() {
  233. //坐席
  234. var usercodeID = "";
  235. var usercode_ = $("#ZX").val(); //坐席
  236. if (usercode_ != null) {
  237. $(usercode_).each(function (i, n) {
  238. var obj1 = "";
  239. obj1 = n + ",";
  240. usercodeID += obj1;
  241. });
  242. } else {
  243. usercodeID = "";
  244. }
  245. // 调度员
  246. var ddusercodeID = "";
  247. var ddusercode_ = $("#yardman").val(); //坐席
  248. if (ddusercode_ != null) {
  249. $(ddusercode_).each(function (i, n) {
  250. var obj2 = "";
  251. obj2 = n + ",";
  252. ddusercodeID += obj2;
  253. });
  254. } else {
  255. ddusercodeID = "";
  256. }
  257. //先销毁表格
  258. $("#orderlist").bootstrapTable("destroy");
  259. //初始化表格,动态从服务器加载数据
  260. $("#orderlist").bootstrapTable({
  261. method: "get", //使用get请求到服务器获取数据
  262. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  263. contentType: "application/x-www-form-urlencoded",
  264. striped: true, //表格显示条纹
  265. pagination: true, //启动分页
  266. pageSize: 10, //每页显示的记录数
  267. pageNumber: 1, //当前第几页
  268. pageList: [10, 20, 50, 100], //记录数可选列表
  269. search: false, //是否启用查询
  270. showColumns: false, //显示下拉框勾选要显示的列
  271. showRefresh: false, //显示刷新按钮
  272. sidePagination: "server", //表示服务端请求
  273. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  274. //设置为limit可以获取limit, offset, search, sort, order
  275. queryParamsType: "undefined",
  276. queryParams: function queryParams(params) {
  277. //设置查询参数
  278. var param = {
  279. page: params.pageNumber,
  280. pagesize: params.pageSize,
  281. workid: $("#wids").val(),
  282. state: $("#state").val(), //=工单状态
  283. type: $("#type").val(), //=工单类型
  284. bigtype: $("#bigtype").val(), //=大类别
  285. smalltype: $("#smalltype").val(), //=小类别
  286. key: $("#key").val(), //=关键字
  287. tel: $("#tel").val(), //=客户电话
  288. name: $("#name").val(), //=客户名称
  289. // usercode: "",
  290. usercode: usercodeID, //=坐席工号
  291. ddusercode: ddusercodeID,
  292. keyid: $("#keyid").val(), //=关键词id
  293. source: $("#source").val(), //=来源&
  294. starttime: $("#starttime").val(), //=开始时间
  295. endtime: $("#endtime").val(), //=结束时间
  296. deptid: $("#PID").val(),
  297. type: $("#type").val(),
  298. tab: 0, //待处理
  299. sourcearea: $("#sourceAreas").val(), //区域
  300. jianhang: 0, // 多媒体
  301. phoneType: 1, //其他电话来电
  302. token: $.cookie("token"),
  303. };
  304. return param;
  305. },
  306. onLoadSuccess: function (data) {
  307. //加载成功时执行
  308. // layer.msg("加载成功");
  309. //console.log(data);
  310. },
  311. onLoadError: function () {
  312. //加载失败时执行
  313. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  314. },
  315. });
  316. }
  317. //状态
  318. function States(val, row) {
  319. var html = "";
  320. switch (val + "") {
  321. case "0":
  322. html = "新工单";
  323. if (row.F_IsReturn == 1) {
  324. html = "新工单(回退)";
  325. }
  326. break;
  327. case "1":
  328. html = "待交办";
  329. break;
  330. case "2":
  331. html = '<span style="color:#FF0000;">待查收</span>';
  332. break;
  333. break;
  334. case "3":
  335. html = "退回审核中";
  336. break;
  337. case "4":
  338. html = "办理中";
  339. break;
  340. case "5":
  341. html = "延时审核";
  342. break;
  343. case "6":
  344. html = "已办理";
  345. break;
  346. case "7":
  347. html = "已回访";
  348. break;
  349. case "8":
  350. html = "重办中";
  351. break;
  352. case "9":
  353. html = "已结案";
  354. break;
  355. case "11":
  356. html = "重办待交办";
  357. break;
  358. }
  359. return html;
  360. }
  361. //时限
  362. function OverTime(val, row) {
  363. if (val == 1) {
  364. return (
  365. '<div class="" style="cursor: pointer;">' +
  366. '<span class="Greens">' +
  367. row.GapTime +
  368. "</span>" +
  369. "</div>"
  370. );
  371. } else if (val == 2) {
  372. return (
  373. '<div class="" style="cursor: pointer;">' +
  374. '<span class="Yellows">' +
  375. row.GapTime +
  376. "</span>" +
  377. "</div>"
  378. );
  379. } else if (val == 3) {
  380. return (
  381. '<div class="" style="cursor: pointer;">' +
  382. '<span class="Reds">' +
  383. row.GapTime +
  384. "</span>" +
  385. "</div>"
  386. );
  387. }
  388. }
  389. //办理时限
  390. function BanTime(val) {
  391. if (val) {
  392. var time = val.substring(0, val.indexOf(" "));
  393. return (
  394. '<div class="" style="cursor: pointer;">' +
  395. "<span>" +
  396. time +
  397. "</span>" +
  398. "</div>"
  399. );
  400. }
  401. }
  402. //音频
  403. function setCode(val) {
  404. if (val) {
  405. return (
  406. '<div class="imgs" style="cursor: pointer;">' +
  407. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  408. val +
  409. '" />' +
  410. "</div>"
  411. );
  412. } else {
  413. return "";
  414. }
  415. }
  416. // 序号
  417. function setCode(val, row, index) {
  418. return index + 1;
  419. }
  420. function GetCont(val) {
  421. if (val) {
  422. var str = "<div ";
  423. if (val.length > 10) {
  424. str = str + ' title="' + val + '" ';
  425. val = val.substr(0, 10) + "...";
  426. }
  427. return str + ">" + val + "</div>";
  428. } else {
  429. return "";
  430. }
  431. }
  432. //操作
  433. function Dispose(val, row) {
  434. var Rows = row.Buttons;
  435. // alert(row.F_WorkOrderId);
  436. var WorkOrderId = row.F_WorkOrderId;
  437. var html = '';
  438. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  439. for (var i = 0; i < Rows.length; i++) {
  440. if (Rows[i].key != 21) {
  441. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  442. if (html1) {
  443. html1 = html1.replace("data", val);
  444. }
  445. html += html1;
  446. }
  447. }
  448. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  449. return html;
  450. }
  451. //转派
  452. function redeploy(WorkOrderId) {
  453. layer.open({
  454. type: 2,
  455. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  456. title: "转派",
  457. area: ["85%", "80%"], //宽高
  458. });
  459. }
  460. //查看详情
  461. function ckxq(str) {
  462. layer.open({
  463. type: 2,
  464. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  465. title: "工单详情",
  466. area: ["100%", "100%"], //宽高
  467. });
  468. }
  469. //编辑
  470. function bj(str) {
  471. layer.open({
  472. type: 2,
  473. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  474. title: "编辑工单",
  475. area: ["95%", "95%"], //宽高
  476. });
  477. }
  478. //删除
  479. function move(str) {
  480. layer.confirm(
  481. "确定删除工单?", {
  482. btn: ["是", "否"], //按钮
  483. },
  484. function () {
  485. $.post(
  486. huayi.config.callcenter_url +
  487. "WorkOrder/DelWorkOrder", {
  488. ids: str,
  489. token: $.cookie("token"),
  490. },
  491. function (result) {
  492. result = JSON.parse(result);
  493. if (result.state.toLowerCase() == "success") {
  494. layer.msg("删除成功");
  495. load();
  496. }
  497. }
  498. );
  499. }
  500. );
  501. }
  502. ////删除
  503. function withdraw(str) {
  504. layer.confirm(
  505. "确定撤回?", {
  506. btn: ["是", "否"], //按钮
  507. },
  508. function () {
  509. $.post(
  510. huayi.config.callcenter_url +
  511. "WorkOrder/WithdrawDWorkOrder", {
  512. workorderid: str,
  513. token: $.cookie("token"),
  514. },
  515. function (result) {
  516. result = JSON.parse(result);
  517. if (result.state.toLowerCase() == "success") {
  518. layer.msg("撤回成功");
  519. load();
  520. }
  521. }
  522. );
  523. }
  524. );
  525. }
  526. //提交
  527. function tj(str) {
  528. layer.confirm(
  529. "确定要提交工单么?", {
  530. btn: ["确定", "取消"], //按钮
  531. },
  532. function () {
  533. //请求后台数据
  534. /*发送请求*/
  535. $.post(
  536. huayi.config.callcenter_url +
  537. "WorkOrder/SubmitWorkOrder", {
  538. ids: str,
  539. token: $.cookie("token"),
  540. },
  541. function (result) {
  542. result = JSON.parse(result);
  543. if (result.state.toLowerCase() == "success") {
  544. layer.msg("提交成功");
  545. load();
  546. }
  547. }
  548. );
  549. }
  550. );
  551. }
  552. //交办
  553. function jb(str) {
  554. layer.open({
  555. type: 2,
  556. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  557. title: "工单交办",
  558. area: ["87%", "80%"], //宽高
  559. });
  560. }
  561. //领导批示
  562. function lader(str) {
  563. layer.open({
  564. type: 2,
  565. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  566. title: "领导批示",
  567. area: ["60%", "80%"], //宽高
  568. });
  569. }
  570. //市长批示
  571. function city(str) {
  572. layer.open({
  573. type: 2,
  574. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  575. title: "领导批示",
  576. area: ["60%", "80%"], //宽高
  577. });
  578. }
  579. //办理
  580. function bl(str) {
  581. layer.open({
  582. type: 2,
  583. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  584. title: "办理工单",
  585. area: ["60%", "80%"], //宽高
  586. });
  587. }
  588. //督办
  589. function Supervision(str) {
  590. layer.open({
  591. type: 2,
  592. content: "../CommonHtml/Supervision_.html?wid=" +
  593. str +
  594. "&type=1", //iframe的url,no代表不显示滚动条
  595. title: "督办",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //督查
  600. function Supervision_(str) {
  601. layer.open({
  602. type: 2,
  603. content: "../CommonHtml/Supervision_.html?wid=" +
  604. str +
  605. "&type=2", //iframe的url,no代表不显示滚动条
  606. title: "监察",
  607. area: ["60%", "80%"], //宽高
  608. });
  609. }
  610. //强制结案
  611. function StrongLawsuit(str) {
  612. layer.open({
  613. type: 2,
  614. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  615. title: "强制结案",
  616. area: ["60%", "80%"], //宽高
  617. });
  618. }
  619. //回退BackDtail
  620. function BackDtail(str) {
  621. layer.open({
  622. type: 2,
  623. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  624. title: "工单回退",
  625. area: ["60%", "80%"], //宽高
  626. });
  627. }
  628. //查收
  629. function cs(str) {
  630. layer.confirm(
  631. "确定要查收?", {
  632. btn: ["是", "否"], //按钮
  633. },
  634. function () {
  635. $.post(
  636. huayi.config.callcenter_url +
  637. "WorkOrder/ReceiveWorkOrder", {
  638. workorderid: str,
  639. token: $.cookie("token"),
  640. },
  641. function (result) {
  642. result = JSON.parse(result);
  643. if (result.state.toLowerCase() == "success") {
  644. layer.msg("查收成功");
  645. load();
  646. }
  647. }
  648. );
  649. }
  650. );
  651. }
  652. //收回
  653. function sh(str) {
  654. layer.confirm(
  655. "确定要回收?", {
  656. btn: ["是", "否"], //按钮
  657. },
  658. function () {
  659. $.post(
  660. huayi.config.callcenter_url +
  661. "WorkOrder/TakeBackWorkOrder", {
  662. workorderid: str,
  663. token: $.cookie("token"),
  664. },
  665. function (result) {
  666. result = JSON.parse(result);
  667. if (result.state.toLowerCase() == "success") {
  668. layer.msg("回收");
  669. load();
  670. }
  671. }
  672. );
  673. }
  674. );
  675. }
  676. //强制回收
  677. function recycles() {
  678. layer.confirm("确定要强制退回吗?", {
  679. btn: ["是", "否"], //按钮
  680. });
  681. }
  682. //退回申请
  683. function th(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: "申请退回工单",
  688. area: ["60%", "80%"], //宽高
  689. });
  690. }
  691. //审核退回申请
  692. function shth(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: "审核退回申请",
  697. area: ["60%", "80%"], //宽高
  698. });
  699. }
  700. //办理
  701. // function th(str) {
  702. // layer.open({
  703. // type: 2,
  704. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. // title: '办理工单',
  706. // area: ['35%', '30%'], //宽高
  707. // });
  708. // }
  709. //申请延时
  710. function ys(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: "申请延时",
  715. area: ["60%", "80%"], //宽高
  716. });
  717. }
  718. //审核申请延时
  719. function shys(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: "审核延时申请",
  724. area: ["60%", "80%"], //宽高
  725. });
  726. }
  727. //诉求回访
  728. function hf(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: "工单回访",
  733. area: ["60%", "80%"], //宽高
  734. });
  735. }
  736. //重办工单
  737. function cb(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  741. title: "重办工单",
  742. area: ["90%", "90%"], //宽高
  743. });
  744. }
  745. //结案
  746. function Lawsuit(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  750. title: "诉求单结案",
  751. area: ["60%", "80%"], //宽高
  752. });
  753. }
  754. //转督办
  755. function zdb(str, row) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/superTrunl.html?wid=" + str,
  759. title: "督办工单",
  760. area: ["60%", "80%"], //宽高
  761. });
  762. }
  763. //驳回重办
  764. function bhcb(str) {
  765. //回退BackDtail
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "驳回重办",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. $(".Appeal").click(function () {
  774. layer.open({
  775. type: 2,
  776. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  777. title: "新增诉求",
  778. area: ["85%", "80%"], //宽高
  779. });
  780. });
  781. //上传文件
  782. function upload() {
  783. if (document.getElementById("upFile").files.length > 0) {
  784. var formData = new FormData();
  785. formData.append(
  786. "upFile",
  787. document.getElementById("upFile").files[0]
  788. );
  789. formData.append("token", $.cookie("token"));
  790. $.ajax({
  791. url: huayi.config.callcenter_url +
  792. "/WorkOrder/UploadFile",
  793. type: "POST",
  794. data: formData,
  795. /**
  796. *必须false才会自动加上正确的Content-Type
  797. */
  798. contentType: false,
  799. /**
  800. * 必须false才会避开jQuery对 formdata 的默认处理
  801. * XMLHttpRequest会对 formdata 进行正确的处理
  802. */
  803. processData: false,
  804. success: function (result) {
  805. document.getElementById(
  806. "upFile"
  807. ).outerHTML = document.getElementById(
  808. "upFile"
  809. ).outerHTML;
  810. $("#upFile").change(function () {
  811. upload();
  812. });
  813. var r = $.parseJSON(result);
  814. if (r.state.toLowerCase() == "success") {
  815. $(".fjnr").text(r.data);
  816. $("#scfj").show();
  817. }
  818. },
  819. });
  820. } else {
  821. layer.confirm("请上传文件!", {
  822. btn: ["确定"],
  823. });
  824. }
  825. }
  826. //来源
  827. function LY(obj) {
  828. obj.empty();
  829. obj.append(
  830. '<option selected="selected" value="">请选择</option>'
  831. );
  832. $.getJSON(
  833. huayi.config.callcenter_url +
  834. "Dictionary/GetDicValueListById", {
  835. token: $.cookie("token"),
  836. id: 1,
  837. },
  838. function (data) {
  839. if (data.state.toLowerCase() == "success") {
  840. var content = data.data;
  841. $(content).each(function (i, n) {
  842. $(
  843. "<option value='" +
  844. n.F_ValueId +
  845. "'>" +
  846. n.F_Value +
  847. "</option>"
  848. ).appendTo(obj);
  849. });
  850. }
  851. }
  852. );
  853. }
  854. //类别
  855. function LB(obj) {
  856. obj.empty();
  857. obj.append(
  858. '<option selected="selected" value="">请选择</option>'
  859. );
  860. $.getJSON(
  861. huayi.config.callcenter_url +
  862. "Dictionary/GetDicValueListById", {
  863. token: $.cookie("token"),
  864. id: 2,
  865. },
  866. function (data) {
  867. if (data.state.toLowerCase() == "success") {
  868. var content = data.data;
  869. $(content).each(function (i, n) {
  870. $(
  871. "<option value='" +
  872. n.F_ValueId +
  873. "'>" +
  874. n.F_Value +
  875. "</option>"
  876. ).appendTo(obj);
  877. });
  878. }
  879. }
  880. );
  881. }
  882. // 主题
  883. function ZT(obj) {
  884. obj.empty();
  885. obj.append(
  886. '<option selected="selected" value="">请选择</option>'
  887. );
  888. $.getJSON(
  889. huayi.config.callcenter_url +
  890. "Dictionary/GetDicValueListById", {
  891. token: $.cookie("token"),
  892. id: 3,
  893. },
  894. function (data) {
  895. if (data.state.toLowerCase() == "success") {
  896. var content = data.data;
  897. $(content).each(function (i, n) {
  898. $(
  899. "<option value='" +
  900. n.F_ValueId +
  901. "'>" +
  902. n.F_Value +
  903. "</option>"
  904. ).appendTo(obj);
  905. });
  906. }
  907. }
  908. );
  909. }
  910. function tree() {
  911. $.get(
  912. huayi.config.callcenter_url + "Department/GetDeptList", {
  913. token: $.cookie("token"),
  914. // "pid": pid
  915. },
  916. function (result) {
  917. result = $.parseJSON(result);
  918. $.fn.zTree.init(
  919. $("#addTreeDemo"),
  920. setting1,
  921. result.data
  922. ); //实例化树形图
  923. }
  924. );
  925. }
  926. var setting1 = {
  927. data: {
  928. key: {
  929. name: "F_DeptName",
  930. },
  931. simpleData: {
  932. enable: true,
  933. idKey: "F_DeptId",
  934. pIdKey: "F_PartentId",
  935. rootPId: 0,
  936. },
  937. },
  938. callback: {
  939. onClick: zTreeOnClick,
  940. },
  941. };
  942. function zTreeOnClick(event, treeId, treeNode) {
  943. if (treeNode.level >= 1) {
  944. $(".inps").val(treeNode.F_DeptName);
  945. $("#PID").val(treeNode.F_DeptId);
  946. $("#Dpment").val(treeNode.F_DeptName);
  947. $(".Cleans").show();
  948. }
  949. }
  950. $(".exportFile").click(function () {
  951. var usercode_ = $("#ZX").val(); //坐席
  952. if (usercode_ != null) {
  953. $(usercode_).each(function (i, n) {
  954. var obj1 = "";
  955. obj1 = n + ",";
  956. usercodeID += obj1;
  957. });
  958. } else {
  959. usercodeID = "";
  960. }
  961. // 调度员
  962. var ddusercodeID = "";
  963. var ddusercode_ = $("#yardman").val(); //坐席
  964. if (ddusercode_ != null) {
  965. $(ddusercode_).each(function (i, n) {
  966. var obj2 = "";
  967. obj2 = n + ",";
  968. ddusercodeID += obj2;
  969. });
  970. } else {
  971. ddusercodeID = "";
  972. }
  973. var workid = $("#wids").val()
  974. var key = $("#key").val() //=关键字
  975. var tel = $("#tel").val() //=客户电话
  976. var name = $("#name").val() //=客户名称
  977. var usercode = usercodeID //=坐席工号
  978. var ddusercode = ddusercodeID
  979. var source = $("#source").val() //=来源&
  980. var starttime = $("#starttime").val() //=开始时间
  981. var endtime = $("#endtime").val() //=结束时间
  982. var deptid = $("#PID").val()
  983. var type = $("#type").val() //=工单类型
  984. var bigtype = $("#bigtype").val()
  985. var smalltype = $("#smalltype").val() //=小类别
  986. var sourcearea = $("#sourceAreas").val() //区域
  987. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  988. var tab = 0;
  989. var keyid = $("#keyid").val() //=关键词id
  990. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  991. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  992. "&tel=" +
  993. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  994. source +
  995. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  996. sourcearea +
  997. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=0" +
  998. "&isdc=1";
  999. window.location.href = url;
  1000. })
  1001. </script>
  1002. </body>
  1003. </html>