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WorkDSZB.html 45KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #fff;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #fff;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #fff;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, 0.3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #ffffff;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #ffffff;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">待审转办</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px" class="tj_content clearFix">
  255. <div style="padding: 10px" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select"></select>
  278. </td>
  279. </tr>
  280. <tr>
  281. <!-- <th>工单状态:</th>
  282. <td>
  283. <select name="" id="state" class="select">
  284. <option value="">请选择</option>
  285. <option value="1">待交办</option>
  286. <option value="2">待收回</option>
  287. <option value="3">
  288. 退回审核中
  289. </option>
  290. <option value="5">
  291. 延时审核中
  292. </option>
  293. <option value="7">已回访</option>
  294. </select>
  295. </td> -->
  296. <th>工单来源:</th>
  297. <td>
  298. <select class="select_" id="source"></select>
  299. </td>
  300. <!-- <th>主题词:</th>
  301. <td>
  302. <select id="keyid" name="" class="select"></select>
  303. </td> -->
  304. <th>类型:</th>
  305. <td>
  306. <select class="select_" id="type"></select>
  307. </td>
  308. </tr>
  309. <tr>
  310. <th>来电号码:</th>
  311. <td>
  312. <input type="text" id="tel" class="Min-width" />
  313. </td>
  314. <th>来电人:</th>
  315. <td>
  316. <input type="text" id="name" class="Min-width" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>坐席:</th>
  321. <td>
  322. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  323. data-live-search="true">
  324. <option value="">请选择坐席</option>
  325. </select>
  326. </td>
  327. <th>审核员:</th>
  328. <td>
  329. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  330. multiple data-live-search="true">
  331. <option value="">
  332. 请选择调度员
  333. </option>
  334. </select>
  335. </td>
  336. <th>承办单位:</th>
  337. <td style="position: relative">
  338. <div class="inpBox">
  339. <input type="text" class="inps" onkeyup="darptSearch()" />
  340. <i class="Cleans fa fa-close"></i>
  341. <i class="xl xl_one"></i>
  342. <div class="addTree xlAdd">
  343. <ul id="addTreeDemo" class="ztree"></ul>
  344. </div>
  345. </div>
  346. <div class="selDpart1">
  347. <ul id="sponsor"></ul>
  348. </div>
  349. </td>
  350. <th></th>
  351. <td style="text-align: center">
  352. <botton class="btns Seach">搜索</botton>
  353. <botton class="btns exportFile">导出</botton></td>
  354. </td>
  355. </tr>
  356. </table>
  357. <a href="" class="btn-success"></a>
  358. <a href="" class="btn-warning"></a>
  359. </div>
  360. </div>
  361. <div>
  362. <div style="width: 100%; padding: 10px">
  363. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  364. data-pagination="true">
  365. <thead>
  366. <tr>
  367. <th data-checkbox="true"></th>
  368. <th data-align="center" data-formatter="setCode">序号</th>
  369. <th data-field="F_WorkOrderId" data-align="center">
  370. 工单单号
  371. </th>
  372. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  373. 诉求标题
  374. </th>
  375. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  376. 来电内容
  377. </th>
  378. <th data-field="DeptName" data-align="center">
  379. 承办单位
  380. </th>
  381. <th data-field="OtherDeptName" data-align="center">
  382. 协办单位
  383. </th>
  384. <th data-field="UserName" data-align="center">
  385. 受理人
  386. </th>
  387. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  388. 办理状态
  389. </th>
  390. <!--<th
  391. data-field="FilePath"
  392. data-formatter="setCode"
  393. data-align="center"
  394. >
  395. 录音
  396. </th>-->
  397. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  398. 时限
  399. </th>
  400. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  401. 办理时限
  402. </th>
  403. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  404. 操作
  405. </th>
  406. </tr>
  407. </thead>
  408. <tbody class="list"></tbody>
  409. </table>
  410. </div>
  411. </div>
  412. </div>
  413. </div>
  414. <!--下载框-->
  415. <div class="t-shade lyxz">
  416. <div class="shade_k">
  417. <div class="shade_title">
  418. <span>录音播放与下载<srong class="cknum"></srong></span>
  419. <span class="setwin gbly"><a>x</a></span>
  420. </div>
  421. <div class="shade_content">
  422. <div class="Ly_box audiojs"></div>
  423. </div>
  424. </div>
  425. </div>
  426. <input type="hidden" id="PID" />
  427. <input type="hidden" id="Dpment" />
  428. </div>
  429. <script src="../js/bootstrap-select.js"></script>
  430. <script src="../css/laydate/laydate.js"></script>
  431. <script src="../My97DatePicker/WdatePicker.js"></script>
  432. <script src="../js/zTree/jquery.ztree.core.js"></script>
  433. <script src="../js/search/screen.js"></script>
  434. <script>
  435. var wid = helper.request.queryString("states");
  436. if (wid) {
  437. $("#state").val(wid);
  438. }
  439. $(document).ready(function () {
  440. load();
  441. laydate.skin("blue");
  442. laydate({
  443. elem: "#starttime",
  444. event: "focus",
  445. });
  446. laydate({
  447. elem: "#endtime",
  448. event: "focus",
  449. });
  450. });
  451. //关闭录音弹出
  452. $(".gbly").click(function () {
  453. $(".lyxz").removeClass("cx");
  454. $("audio")[0].pause();
  455. });
  456. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  457. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  458. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  459. });
  460. //获取查询信息
  461. function load() {
  462. //坐席
  463. var usercodeID = "";
  464. var usercode_ = $("#ZX").val(); //坐席
  465. if (usercode_ != null) {
  466. $(usercode_).each(function (i, n) {
  467. var obj1 = "";
  468. obj1 = n + ",";
  469. usercodeID += obj1;
  470. });
  471. } else {
  472. usercodeID = "";
  473. }
  474. // 调度员
  475. var ddusercodeID = "";
  476. var ddusercode_ = $("#yardman").val(); //坐席
  477. if (ddusercode_ != null) {
  478. $(ddusercode_).each(function (i, n) {
  479. var obj2 = "";
  480. obj2 = n + ",";
  481. ddusercodeID += obj2;
  482. });
  483. } else {
  484. ddusercodeID = "";
  485. }
  486. //先销毁表格
  487. $("#orderlist").bootstrapTable("destroy");
  488. //初始化表格,动态从服务器加载数据
  489. $("#orderlist").bootstrapTable({
  490. method: "get", //使用get请求到服务器获取数据
  491. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  492. contentType: "application/x-www-form-urlencoded",
  493. striped: true, //表格显示条纹
  494. pagination: true, //启动分页
  495. pageSize: 10, //每页显示的记录数
  496. pageNumber: 1, //当前第几页
  497. pageList: [10, 20, 50, 100], //记录数可选列表
  498. search: false, //是否启用查询
  499. showColumns: false, //显示下拉框勾选要显示的列
  500. showRefresh: false, //显示刷新按钮
  501. sidePagination: "server", //表示服务端请求
  502. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  503. //设置为limit可以获取limit, offset, search, sort, order
  504. queryParamsType: "undefined",
  505. queryParams: function queryParams(params) {
  506. //设置查询参数
  507. var param = {
  508. page: params.pageNumber,
  509. pagesize: params.pageSize,
  510. workid: $("#wids").val(),
  511. state: $("#state").val(), //=工单状态
  512. type: $("#type").val(), //=工单类型
  513. bigtype: $("#bigtype").val(), //=大类别
  514. smalltype: $("#smalltype").val(), //=小类别
  515. key: $("#key").val(), //=关键字
  516. tel: $("#tel").val(), //=客户电话
  517. name: $("#name").val(), //=客户名称
  518. // usercode: "",
  519. usercode: usercodeID, //=坐席工号
  520. ddusercode: ddusercodeID,
  521. keyid: $("#keyid").val(), //=关键词id
  522. source: $("#source").val(), //=来源&
  523. starttime: $("#starttime").val(), //=开始时间
  524. endtime: $("#endtime").val(), //=结束时间
  525. deptid: $("#PID").val(),
  526. type: $("#type").val(),
  527. tab: 0, //待处理
  528. sourcearea: $("#sourceAreas").val(), //区域
  529. token: $.cookie("token"),
  530. };
  531. return param;
  532. },
  533. onLoadSuccess: function (data) {
  534. //加载成功时执行
  535. // layer.msg("加载成功");
  536. //console.log(data);
  537. },
  538. onLoadError: function () {
  539. //加载失败时执行
  540. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  541. },
  542. });
  543. }
  544. //状态
  545. function States(val, row) {
  546. var html = "";
  547. switch (val + "") {
  548. case "0":
  549. html = "新工单";
  550. if (row.F_IsReturn == 1) {
  551. html = "新工单(回退)";
  552. }
  553. break;
  554. case "1":
  555. html = "待交办";
  556. break;
  557. case "2":
  558. html = '<span style="color:#FF0000;">待查收</span>';
  559. break;
  560. break;
  561. case "3":
  562. html = "退回审核中";
  563. break;
  564. case "4":
  565. html = "办理中";
  566. break;
  567. case "5":
  568. html = "延时审核";
  569. break;
  570. case "6":
  571. html = "已办理";
  572. break;
  573. case "7":
  574. html = "已回访";
  575. break;
  576. case "8":
  577. html = "重办中";
  578. break;
  579. case "9":
  580. html = "已结案";
  581. break;
  582. case "11":
  583. html = "重办待交办";
  584. break;
  585. }
  586. return html;
  587. }
  588. //时限
  589. function OverTime(val, row) {
  590. if (val == 1) {
  591. return (
  592. '<div class="" style="cursor: pointer;">' +
  593. '<span class="Greens">' +
  594. row.GapTime +
  595. "</span>" +
  596. "</div>"
  597. );
  598. } else if (val == 2) {
  599. return (
  600. '<div class="" style="cursor: pointer;">' +
  601. '<span class="Yellows">' +
  602. row.GapTime +
  603. "</span>" +
  604. "</div>"
  605. );
  606. } else if (val == 3) {
  607. return (
  608. '<div class="" style="cursor: pointer;">' +
  609. '<span class="Reds">' +
  610. row.GapTime +
  611. "</span>" +
  612. "</div>"
  613. );
  614. }
  615. }
  616. //办理时限
  617. function BanTime(val) {
  618. if (val) {
  619. var time = val.substring(0, val.indexOf(" "));
  620. return (
  621. '<div class="" style="cursor: pointer;">' +
  622. "<span>" +
  623. time +
  624. "</span>" +
  625. "</div>"
  626. );
  627. }
  628. }
  629. //音频
  630. function setCode(val) {
  631. if (val) {
  632. return (
  633. '<div class="imgs" style="cursor: pointer;">' +
  634. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  635. val +
  636. '" />' +
  637. "</div>"
  638. );
  639. } else {
  640. return "";
  641. }
  642. }
  643. // 序号
  644. function setCode(val, row, index) {
  645. return index + 1;
  646. }
  647. function GetCont(val) {
  648. if (val) {
  649. var str = "<div ";
  650. if (val.length > 10) {
  651. str = str + ' title="' + val + '" ';
  652. val = val.substr(0, 10) + "...";
  653. }
  654. return str + ">" + val + "</div>";
  655. } else {
  656. return "";
  657. }
  658. }
  659. //操作
  660. function Dispose(val, row) {
  661. var Rows = row.Buttons;
  662. // alert(row.F_WorkOrderId);
  663. var WorkOrderId = row.F_WorkOrderId;
  664. var html = '';
  665. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  666. for (var i = 0; i < Rows.length; i++) {
  667. if (Rows[i].key != 21) {
  668. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  669. if (html1) {
  670. html1 = html1.replace("data", val);
  671. }
  672. html += html1;
  673. }
  674. }
  675. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  676. return html;
  677. }
  678. //转派
  679. function redeploy(WorkOrderId) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  683. title: "转派",
  684. area: ["85%", "80%"], //宽高
  685. });
  686. }
  687. //查看详情
  688. function ckxq(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: "工单详情",
  693. area: ["100%", "100%"], //宽高
  694. });
  695. }
  696. //编辑
  697. function bj(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/AddAppealDCL.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. title: "编辑工单",
  702. area: ["95%", "95%"], //宽高
  703. });
  704. }
  705. //删除
  706. function move(str) {
  707. layer.confirm(
  708. "确定删除工单?", {
  709. btn: ["是", "否"], //按钮
  710. },
  711. function () {
  712. $.post(
  713. huayi.config.callcenter_url +
  714. "WorkOrder/DelWorkOrder", {
  715. ids: str,
  716. token: $.cookie("token"),
  717. },
  718. function (result) {
  719. result = JSON.parse(result);
  720. if (result.state.toLowerCase() == "success") {
  721. layer.msg("删除成功");
  722. load();
  723. }
  724. }
  725. );
  726. }
  727. );
  728. }
  729. ////删除
  730. function withdraw(str) {
  731. layer.confirm(
  732. "确定撤回?", {
  733. btn: ["是", "否"], //按钮
  734. },
  735. function () {
  736. $.post(
  737. huayi.config.callcenter_url +
  738. "WorkOrder/WithdrawDWorkOrder", {
  739. workorderid: str,
  740. token: $.cookie("token"),
  741. },
  742. function (result) {
  743. result = JSON.parse(result);
  744. if (result.state.toLowerCase() == "success") {
  745. layer.msg("撤回成功");
  746. load();
  747. }
  748. }
  749. );
  750. }
  751. );
  752. }
  753. //提交
  754. function tj(str) {
  755. layer.confirm(
  756. "确定要提交工单么?", {
  757. btn: ["确定", "取消"], //按钮
  758. },
  759. function () {
  760. //请求后台数据
  761. /*发送请求*/
  762. $.post(
  763. huayi.config.callcenter_url +
  764. "WorkOrder/SubmitWorkOrder", {
  765. ids: str,
  766. token: $.cookie("token"),
  767. },
  768. function (result) {
  769. result = JSON.parse(result);
  770. if (result.state.toLowerCase() == "success") {
  771. layer.msg("提交成功");
  772. load();
  773. }
  774. }
  775. );
  776. }
  777. );
  778. }
  779. //交办
  780. function jb(str) {
  781. layer.open({
  782. type: 2,
  783. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  784. title: "工单交办",
  785. area: ["87%", "80%"], //宽高
  786. });
  787. }
  788. //领导批示
  789. function lader(str) {
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  793. title: "领导批示",
  794. area: ["60%", "80%"], //宽高
  795. });
  796. }
  797. //市长批示
  798. function city(str) {
  799. layer.open({
  800. type: 2,
  801. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  802. title: "领导批示",
  803. area: ["60%", "80%"], //宽高
  804. });
  805. }
  806. //办理
  807. function bl(str) {
  808. layer.open({
  809. type: 2,
  810. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  811. title: "办理工单",
  812. area: ["60%", "80%"], //宽高
  813. });
  814. }
  815. //督办
  816. function Supervision(str) {
  817. layer.open({
  818. type: 2,
  819. content: "../CommonHtml/Supervision_.html?wid=" +
  820. str +
  821. "&type=1", //iframe的url,no代表不显示滚动条
  822. title: "督办",
  823. area: ["60%", "80%"], //宽高
  824. });
  825. }
  826. //督查
  827. function Supervision_(str) {
  828. layer.open({
  829. type: 2,
  830. content: "../CommonHtml/Supervision_.html?wid=" +
  831. str +
  832. "&type=2", //iframe的url,no代表不显示滚动条
  833. title: "监察",
  834. area: ["60%", "80%"], //宽高
  835. });
  836. }
  837. //强制结案
  838. function StrongLawsuit(str) {
  839. layer.open({
  840. type: 2,
  841. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  842. title: "强制结案",
  843. area: ["60%", "80%"], //宽高
  844. });
  845. }
  846. //回退BackDtail
  847. function BackDtail(str) {
  848. layer.open({
  849. type: 2,
  850. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  851. title: "工单回退",
  852. area: ["60%", "80%"], //宽高
  853. });
  854. }
  855. //查收
  856. function cs(str) {
  857. layer.confirm(
  858. "确定要查收?", {
  859. btn: ["是", "否"], //按钮
  860. },
  861. function () {
  862. $.post(
  863. huayi.config.callcenter_url +
  864. "WorkOrder/ReceiveWorkOrder", {
  865. workorderid: str,
  866. token: $.cookie("token"),
  867. },
  868. function (result) {
  869. result = JSON.parse(result);
  870. if (result.state.toLowerCase() == "success") {
  871. layer.msg("查收成功");
  872. load();
  873. }
  874. }
  875. );
  876. }
  877. );
  878. }
  879. //收回
  880. function sh(str) {
  881. layer.confirm(
  882. "确定要回收?", {
  883. btn: ["是", "否"], //按钮
  884. },
  885. function () {
  886. $.post(
  887. huayi.config.callcenter_url +
  888. "WorkOrder/TakeBackWorkOrder", {
  889. workorderid: str,
  890. token: $.cookie("token"),
  891. },
  892. function (result) {
  893. result = JSON.parse(result);
  894. if (result.state.toLowerCase() == "success") {
  895. layer.msg("回收");
  896. load();
  897. }
  898. }
  899. );
  900. }
  901. );
  902. }
  903. //强制回收
  904. function recycles() {
  905. layer.confirm("确定要强制退回吗?", {
  906. btn: ["是", "否"], //按钮
  907. });
  908. }
  909. //退回申请
  910. function th(str) {
  911. layer.open({
  912. type: 2,
  913. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  914. title: "申请退回工单",
  915. area: ["60%", "80%"], //宽高
  916. });
  917. }
  918. //审核退回申请
  919. function shth(str) {
  920. layer.open({
  921. type: 2,
  922. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  923. title: "审核退回申请",
  924. area: ["60%", "80%"], //宽高
  925. });
  926. }
  927. //办理
  928. // function th(str) {
  929. // layer.open({
  930. // type: 2,
  931. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  932. // title: '办理工单',
  933. // area: ['35%', '30%'], //宽高
  934. // });
  935. // }
  936. //申请延时
  937. function ys(str) {
  938. layer.open({
  939. type: 2,
  940. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  941. title: "申请延时",
  942. area: ["60%", "80%"], //宽高
  943. });
  944. }
  945. //审核申请延时
  946. function shys(str) {
  947. layer.open({
  948. type: 2,
  949. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  950. title: "审核延时申请",
  951. area: ["60%", "80%"], //宽高
  952. });
  953. }
  954. //诉求回访
  955. function hf(str) {
  956. layer.open({
  957. type: 2,
  958. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  959. title: "工单回访",
  960. area: ["60%", "80%"], //宽高
  961. });
  962. }
  963. //重办工单
  964. function cb(str) {
  965. layer.open({
  966. type: 2,
  967. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  968. title: "重办工单",
  969. area: ["90%", "90%"], //宽高
  970. });
  971. }
  972. //结案
  973. function Lawsuit(str) {
  974. layer.open({
  975. type: 2,
  976. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  977. title: "诉求单结案",
  978. area: ["60%", "80%"], //宽高
  979. });
  980. }
  981. //驳回重办
  982. function bhcb(str) {
  983. //回退BackDtail
  984. layer.open({
  985. type: 2,
  986. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  987. title: "驳回重办",
  988. area: ["60%", "80%"], //宽高
  989. });
  990. }
  991. $(".Appeal").click(function () {
  992. layer.open({
  993. type: 2,
  994. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  995. title: "新增诉求",
  996. area: ["85%", "80%"], //宽高
  997. });
  998. });
  999. //上传文件
  1000. function upload() {
  1001. if (document.getElementById("upFile").files.length > 0) {
  1002. var formData = new FormData();
  1003. formData.append(
  1004. "upFile",
  1005. document.getElementById("upFile").files[0]
  1006. );
  1007. formData.append("token", $.cookie("token"));
  1008. $.ajax({
  1009. url: huayi.config.callcenter_url +
  1010. "/WorkOrder/UploadFile",
  1011. type: "POST",
  1012. data: formData,
  1013. /**
  1014. *必须false才会自动加上正确的Content-Type
  1015. */
  1016. contentType: false,
  1017. /**
  1018. * 必须false才会避开jQuery对 formdata 的默认处理
  1019. * XMLHttpRequest会对 formdata 进行正确的处理
  1020. */
  1021. processData: false,
  1022. success: function (result) {
  1023. document.getElementById(
  1024. "upFile"
  1025. ).outerHTML = document.getElementById(
  1026. "upFile"
  1027. ).outerHTML;
  1028. $("#upFile").change(function () {
  1029. upload();
  1030. });
  1031. var r = $.parseJSON(result);
  1032. if (r.state.toLowerCase() == "success") {
  1033. $(".fjnr").text(r.data);
  1034. $("#scfj").show();
  1035. }
  1036. },
  1037. });
  1038. } else {
  1039. layer.confirm("请上传文件!", {
  1040. btn: ["确定"],
  1041. });
  1042. }
  1043. }
  1044. //来源
  1045. function LY(obj) {
  1046. obj.empty();
  1047. obj.append(
  1048. '<option selected="selected" value="">请选择</option>'
  1049. );
  1050. $.getJSON(
  1051. huayi.config.callcenter_url +
  1052. "Dictionary/GetDicValueListById", {
  1053. token: $.cookie("token"),
  1054. id: 1,
  1055. },
  1056. function (data) {
  1057. if (data.state.toLowerCase() == "success") {
  1058. var content = data.data;
  1059. $(content).each(function (i, n) {
  1060. $(
  1061. "<option value='" +
  1062. n.F_ValueId +
  1063. "'>" +
  1064. n.F_Value +
  1065. "</option>"
  1066. ).appendTo(obj);
  1067. });
  1068. }
  1069. }
  1070. );
  1071. }
  1072. //类别
  1073. function LB(obj) {
  1074. obj.empty();
  1075. obj.append(
  1076. '<option selected="selected" value="">请选择</option>'
  1077. );
  1078. $.getJSON(
  1079. huayi.config.callcenter_url +
  1080. "Dictionary/GetDicValueListById", {
  1081. token: $.cookie("token"),
  1082. id: 2,
  1083. },
  1084. function (data) {
  1085. if (data.state.toLowerCase() == "success") {
  1086. var content = data.data;
  1087. $(content).each(function (i, n) {
  1088. $(
  1089. "<option value='" +
  1090. n.F_ValueId +
  1091. "'>" +
  1092. n.F_Value +
  1093. "</option>"
  1094. ).appendTo(obj);
  1095. });
  1096. }
  1097. }
  1098. );
  1099. }
  1100. // 主题
  1101. function ZT(obj) {
  1102. obj.empty();
  1103. obj.append(
  1104. '<option selected="selected" value="">请选择</option>'
  1105. );
  1106. $.getJSON(
  1107. huayi.config.callcenter_url +
  1108. "Dictionary/GetDicValueListById", {
  1109. token: $.cookie("token"),
  1110. id: 3,
  1111. },
  1112. function (data) {
  1113. if (data.state.toLowerCase() == "success") {
  1114. var content = data.data;
  1115. $(content).each(function (i, n) {
  1116. $(
  1117. "<option value='" +
  1118. n.F_ValueId +
  1119. "'>" +
  1120. n.F_Value +
  1121. "</option>"
  1122. ).appendTo(obj);
  1123. });
  1124. }
  1125. }
  1126. );
  1127. }
  1128. function tree() {
  1129. $.get(
  1130. huayi.config.callcenter_url + "Department/GetDeptList", {
  1131. token: $.cookie("token"),
  1132. // "pid": pid
  1133. },
  1134. function (result) {
  1135. result = $.parseJSON(result);
  1136. $.fn.zTree.init(
  1137. $("#addTreeDemo"),
  1138. setting1,
  1139. result.data
  1140. ); //实例化树形图
  1141. }
  1142. );
  1143. }
  1144. var setting1 = {
  1145. data: {
  1146. key: {
  1147. name: "F_DeptName",
  1148. },
  1149. simpleData: {
  1150. enable: true,
  1151. idKey: "F_DeptId",
  1152. pIdKey: "F_PartentId",
  1153. rootPId: 0,
  1154. },
  1155. },
  1156. callback: {
  1157. onClick: zTreeOnClick,
  1158. },
  1159. };
  1160. function zTreeOnClick(event, treeId, treeNode) {
  1161. if (treeNode.level >= 1) {
  1162. $(".inps").val(treeNode.F_DeptName);
  1163. $("#PID").val(treeNode.F_DeptId);
  1164. $("#Dpment").val(treeNode.F_DeptName);
  1165. $(".Cleans").show();
  1166. }
  1167. }
  1168. $(".exportFile").click(function () {
  1169. var usercode_ = $("#ZX").val(); //坐席
  1170. if (usercode_ != null) {
  1171. $(usercode_).each(function (i, n) {
  1172. var obj1 = "";
  1173. obj1 = n + ",";
  1174. usercodeID += obj1;
  1175. });
  1176. } else {
  1177. usercodeID = "";
  1178. }
  1179. // 调度员
  1180. var ddusercodeID = "";
  1181. var ddusercode_ = $("#yardman").val(); //坐席
  1182. if (ddusercode_ != null) {
  1183. $(ddusercode_).each(function (i, n) {
  1184. var obj2 = "";
  1185. obj2 = n + ",";
  1186. ddusercodeID += obj2;
  1187. });
  1188. } else {
  1189. ddusercodeID = "";
  1190. }
  1191. var workid = $("#wids").val()
  1192. var key = $("#key").val() //=关键字
  1193. var tel = $("#tel").val() //=客户电话
  1194. var name = $("#name").val() //=客户名称
  1195. var usercode = usercodeID //=坐席工号
  1196. var ddusercode = ddusercodeID
  1197. var source = $("#source").val() //=来源&
  1198. var starttime = $("#starttime").val() //=开始时间
  1199. var endtime = $("#endtime").val() //=结束时间
  1200. var deptid = $("#PID").val()
  1201. var type = $("#type").val() //=工单类型
  1202. var bigtype = $("#bigtype").val()
  1203. var smalltype = $("#smalltype").val() //=小类别
  1204. var sourcearea = $("#sourceAreas").val() //区域
  1205. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1206. var tab = 0;
  1207. var keyid = $("#keyid").val() //=关键词id
  1208. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1209. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1210. "&tel=" +
  1211. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1212. source +
  1213. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1214. sourcearea +
  1215. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1216. window.location.href = url;
  1217. })
  1218. </script>
  1219. </body>
  1220. </html>