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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>待审核转办</a>
  130. </li>
  131. <li>
  132. <a>审核未通过</a>
  133. </li>
  134. <!-- <li>
  135. <a>审核员待审核</a>
  136. </li> -->
  137. </ul>
  138. <div style="width: 100%; padding: 10px">
  139. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  140. data-pagination="true">
  141. <thead>
  142. <tr>
  143. <th data-checkbox="true"></th>
  144. <th data-align="center" data-formatter="setCode">序号</th>
  145. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  146. 工单单号
  147. </th>
  148. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  149. 诉求标题
  150. </th>
  151. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  152. 来电内容
  153. </th>
  154. <th data-field="DeptName" data-align="center">
  155. 承办单位
  156. </th>
  157. <!-- <th data-field="OtherDeptName" data-align="center">
  158. 协办单位
  159. </th> -->
  160. <th data-field="UserName" data-align="center">
  161. 受理人
  162. </th>
  163. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  164. 办理状态
  165. </th>
  166. <!--<th
  167. data-field="FilePath"
  168. data-formatter="setCode"
  169. data-align="center"
  170. >
  171. 录音
  172. </th>-->
  173. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  174. 时限
  175. </th>
  176. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  177. 办理时限
  178. </th>
  179. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  180. 操作
  181. </th>
  182. </tr>
  183. </thead>
  184. <tbody class="list"></tbody>
  185. </table>
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <!--下载框-->
  191. <div class="t-shade lyxz">
  192. <div class="shade_k">
  193. <div class="shade_title">
  194. <span>录音播放与下载<srong class="cknum"></srong></span>
  195. <span class="setwin gbly"><a>x</a></span>
  196. </div>
  197. <div class="shade_content">
  198. <div class="Ly_box audiojs"></div>
  199. </div>
  200. </div>
  201. </div>
  202. <input type="hidden" id="PID" />
  203. <input type="hidden" id="Dpment" />
  204. </div>
  205. <script src="../js/layui/layui.js"></script>
  206. <script src="../js/bootstrap-select.js"></script>
  207. <script src="../css/laydate/laydate.js"></script>
  208. <script src="../My97DatePicker/WdatePicker.js"></script>
  209. <script src="../js/zTree/jquery.ztree.core.js"></script>
  210. <script src="../js/search/screen.js"></script>
  211. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  212. <script>
  213. var wid = helper.request.queryString("states");
  214. var isshMultimedia = 0; // 0待审转办1审核未通过2审核员待审核
  215. if (wid) {
  216. $("#state").val(wid);
  217. }
  218. $(document).ready(function () {
  219. load();
  220. laydate.skin("blue");
  221. laydate({
  222. elem: "#starttime",
  223. event: "focus",
  224. istime: true,
  225. format: 'YYYY-MM-DD hh:mm:ss'
  226. });
  227. laydate({
  228. elem: "#endtime",
  229. event: "focus",
  230. istime: true,
  231. format: 'YYYY-MM-DD hh:mm:ss'
  232. });
  233. $('.ul_tab li').click(function () {
  234. $(this).addClass("active").siblings().removeClass("active");
  235. var index = $(this).index();
  236. if (index === 0) {
  237. isshMultimedia = 0;
  238. } else if (index === 1) {
  239. isshMultimedia = 1;
  240. // } else if (index === 2) {
  241. // isshMultimedia = 2;
  242. }
  243. load();
  244. })
  245. });
  246. //关闭录音弹出
  247. $(".gbly").click(function () {
  248. $(".lyxz").removeClass("cx");
  249. $("audio")[0].pause();
  250. });
  251. //获取查询信息
  252. function load() {
  253. //坐席
  254. var usercodeID = "";
  255. var usercode_ = $("#ZX").val(); //坐席
  256. if (usercode_ != null) {
  257. $(usercode_).each(function (i, n) {
  258. var obj1 = "";
  259. obj1 = n + ",";
  260. usercodeID += obj1;
  261. });
  262. } else {
  263. usercodeID = "";
  264. }
  265. // 调度员
  266. var ddusercodeID = "";
  267. var ddusercode_ = $("#yardman").val(); //坐席
  268. if (ddusercode_ != null) {
  269. $(ddusercode_).each(function (i, n) {
  270. var obj2 = "";
  271. obj2 = n + ",";
  272. ddusercodeID += obj2;
  273. });
  274. } else {
  275. ddusercodeID = "";
  276. }
  277. //先销毁表格
  278. $("#orderlist").bootstrapTable("destroy");
  279. //初始化表格,动态从服务器加载数据
  280. $("#orderlist").bootstrapTable({
  281. method: "get", //使用get请求到服务器获取数据
  282. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  283. contentType: "application/x-www-form-urlencoded",
  284. striped: true, //表格显示条纹
  285. pagination: true, //启动分页
  286. pageSize: 10, //每页显示的记录数
  287. pageNumber: 1, //当前第几页
  288. pageList: [10, 20, 50, 100], //记录数可选列表
  289. search: false, //是否启用查询
  290. showColumns: false, //显示下拉框勾选要显示的列
  291. showRefresh: false, //显示刷新按钮
  292. sidePagination: "server", //表示服务端请求
  293. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  294. //设置为limit可以获取limit, offset, search, sort, order
  295. queryParamsType: "undefined",
  296. queryParams: function queryParams(params) {
  297. //设置查询参数
  298. var param = {
  299. page: params.pageNumber,
  300. pagesize: params.pageSize,
  301. workid: $("#wids").val(),
  302. state: $("#state").val(), //=工单状态
  303. type: $("#type").val(), //=工单类型
  304. bigtype: $("#bigtype").val(), //=大类别
  305. smalltype: $("#smalltype").val(), //=小类别
  306. key: $("#key").val(), //=关键字
  307. tel: $("#tel").val(), //=客户电话
  308. name: $("#name").val(), //=客户名称
  309. // usercode: "",
  310. usercode: usercodeID, //=坐席工号
  311. ddusercode: ddusercodeID,
  312. keyid: $("#keyid").val(), //=关键词id
  313. source: $("#source").val(), //=来源&
  314. starttime: $("#starttime").val(), //=开始时间
  315. endtime: $("#endtime").val(), //=结束时间
  316. deptid: $("#PID").val(),
  317. type: $("#type").val(),
  318. tab: 0, //待处理
  319. sourcearea: $("#sourceAreas").val(), //区域
  320. issh: isshMultimedia, // 0待审转办1审核未通过2审核员待审核
  321. jianhang: 1, // 多媒体
  322. token: $.cookie("token"),
  323. };
  324. return param;
  325. },
  326. onLoadSuccess: function (data) {
  327. //加载成功时执行
  328. // layer.msg("加载成功");
  329. //console.log(data);
  330. },
  331. onLoadError: function () {
  332. //加载失败时执行
  333. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  334. },
  335. });
  336. }
  337. //状态
  338. function States(val, row) {
  339. var html = "";
  340. switch (val + "") {
  341. case "0":
  342. html = "新工单";
  343. if (row.F_IsReturn == 1) {
  344. html = "新工单(回退)";
  345. }
  346. break;
  347. case "1":
  348. html = "待交办";
  349. break;
  350. case "2":
  351. html = '<span style="color:#FF0000;">待查收</span>';
  352. break;
  353. break;
  354. case "3":
  355. html = "退回审核中";
  356. break;
  357. case "4":
  358. html = "办理中";
  359. break;
  360. case "5":
  361. html = "延时审核";
  362. break;
  363. case "6":
  364. html = "已办理";
  365. break;
  366. case "7":
  367. html = "已回访";
  368. break;
  369. case "8":
  370. html = "重办中";
  371. break;
  372. case "9":
  373. html = "已结案";
  374. break;
  375. case "11":
  376. html = "重办待交办";
  377. break;
  378. }
  379. return html;
  380. }
  381. //时限
  382. function OverTime(val, row) {
  383. if (val == 1) {
  384. return (
  385. '<div class="" style="cursor: pointer;">' +
  386. '<span class="Greens">' +
  387. row.GapTime +
  388. "</span>" +
  389. "</div>"
  390. );
  391. } else if (val == 2) {
  392. return (
  393. '<div class="" style="cursor: pointer;">' +
  394. '<span class="Yellows">' +
  395. row.GapTime +
  396. "</span>" +
  397. "</div>"
  398. );
  399. } else if (val == 3) {
  400. return (
  401. '<div class="" style="cursor: pointer;">' +
  402. '<span class="Reds">' +
  403. row.GapTime +
  404. "</span>" +
  405. "</div>"
  406. );
  407. }
  408. }
  409. //办理时限
  410. function BanTime(val) {
  411. if (val) {
  412. var time = val.substring(0, val.indexOf(" "));
  413. return (
  414. '<div class="" style="cursor: pointer;">' +
  415. "<span>" +
  416. time +
  417. "</span>" +
  418. "</div>"
  419. );
  420. }
  421. }
  422. //音频
  423. function setCode(val) {
  424. if (val) {
  425. return (
  426. '<div class="imgs" style="cursor: pointer;">' +
  427. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  428. val +
  429. '" />' +
  430. "</div>"
  431. );
  432. } else {
  433. return "";
  434. }
  435. }
  436. // 序号
  437. function setCode(val, row, index) {
  438. return index + 1;
  439. }
  440. function GetCont(val) {
  441. if (val) {
  442. var str = "<div ";
  443. if (val.length > 10) {
  444. str = str + ' title="' + val + '" ';
  445. val = val.substr(0, 10) + "...";
  446. }
  447. return str + ">" + val + "</div>";
  448. } else {
  449. return "";
  450. }
  451. }
  452. //操作
  453. function Dispose(val, row) {
  454. var Rows = row.Buttons;
  455. // alert(row.F_WorkOrderId);
  456. var WorkOrderId = row.F_WorkOrderId;
  457. var html = '';
  458. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  459. for (var i = 0; i < Rows.length; i++) {
  460. if (Rows[i].key != 21) {
  461. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  462. if (html1) {
  463. html1 = html1.replace("data", val);
  464. }
  465. html += html1;
  466. }
  467. }
  468. html += '<a class="xg" onclick="workCheck()">工单查重&nbsp</a>';
  469. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  470. return html;
  471. }
  472. function workCheck(){
  473. layer.open({
  474. type: 2,
  475. content: "../CommonHtml/workCheck.html", //iframe的url,no代表不显示滚动条
  476. title: "工单查重",
  477. area: ["85%", "60%"], //宽高
  478. });
  479. }
  480. //转派
  481. function redeploy(WorkOrderId) {
  482. layer.open({
  483. type: 2,
  484. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  485. title: "转派",
  486. area: ["85%", "80%"], //宽高
  487. });
  488. }
  489. //编辑
  490. function bj(str,row) {
  491. layer.open({
  492. type: 2,
  493. content: "../CommonHtml/AddAppeal.html?wid=" + str+ "&workType=jb", //iframe的url,no代表不显示滚动条
  494. title: "编辑工单",
  495. area: ["95%", "95%"], //宽高
  496. });
  497. }
  498. //删除
  499. function move(str) {
  500. layer.confirm(
  501. "确定删除工单?", {
  502. btn: ["是", "否"], //按钮
  503. },
  504. function () {
  505. $.post(
  506. huayi.config.callcenter_url +
  507. "WorkOrder/DelWorkOrder", {
  508. ids: str,
  509. token: $.cookie("token"),
  510. },
  511. function (result) {
  512. result = JSON.parse(result);
  513. if (result.state.toLowerCase() == "success") {
  514. layer.msg("删除成功");
  515. load();
  516. }
  517. }
  518. );
  519. }
  520. );
  521. }
  522. ////删除
  523. function withdraw(str) {
  524. layer.confirm(
  525. "确定撤回?", {
  526. btn: ["是", "否"], //按钮
  527. },
  528. function () {
  529. $.post(
  530. huayi.config.callcenter_url +
  531. "WorkOrder/WithdrawDWorkOrder", {
  532. workorderid: str,
  533. token: $.cookie("token"),
  534. },
  535. function (result) {
  536. result = JSON.parse(result);
  537. if (result.state.toLowerCase() == "success") {
  538. layer.msg("撤回成功");
  539. load();
  540. }
  541. }
  542. );
  543. }
  544. );
  545. }
  546. //提交
  547. function tj(str) {
  548. layer.confirm(
  549. "确定要提交工单么?", {
  550. btn: ["确定", "取消"], //按钮
  551. },
  552. function () {
  553. //请求后台数据
  554. /*发送请求*/
  555. $.post(
  556. huayi.config.callcenter_url +
  557. "WorkOrder/SubmitWorkOrder", {
  558. ids: str,
  559. token: $.cookie("token"),
  560. },
  561. function (result) {
  562. result = JSON.parse(result);
  563. if (result.state.toLowerCase() == "success") {
  564. layer.msg("提交成功");
  565. load();
  566. }
  567. }
  568. );
  569. }
  570. );
  571. }
  572. //交办
  573. function jb(str) {
  574. layer.open({
  575. type: 2,
  576. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  577. title: "工单交办",
  578. area: ["87%", "80%"], //宽高
  579. });
  580. }
  581. //领导批示
  582. function lader(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "领导批示",
  587. area: ["60%", "80%"], //宽高
  588. });
  589. }
  590. //市长批示
  591. function city(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  595. title: "领导批示",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //办理
  600. function bl(str) {
  601. layer.open({
  602. type: 2,
  603. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  604. title: "办理工单",
  605. area: ["60%", "80%"], //宽高
  606. });
  607. }
  608. //督办
  609. function Supervision(str) {
  610. layer.open({
  611. type: 2,
  612. content: "../CommonHtml/Supervision_.html?wid=" +
  613. str +
  614. "&type=1", //iframe的url,no代表不显示滚动条
  615. title: "督办",
  616. area: ["60%", "80%"], //宽高
  617. });
  618. }
  619. //督查
  620. function Supervision_(str) {
  621. layer.open({
  622. type: 2,
  623. content: "../CommonHtml/Supervision_.html?wid=" +
  624. str +
  625. "&type=2", //iframe的url,no代表不显示滚动条
  626. title: "监察",
  627. area: ["60%", "80%"], //宽高
  628. });
  629. }
  630. //强制结案
  631. function StrongLawsuit(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: "强制结案",
  636. area: ["60%", "80%"], //宽高
  637. });
  638. }
  639. //回退BackDtail
  640. function BackDtail(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  644. title: "工单回退",
  645. area: ["60%", "80%"], //宽高
  646. });
  647. }
  648. //查收
  649. function cs(str) {
  650. layer.confirm(
  651. "确定要查收?", {
  652. btn: ["是", "否"], //按钮
  653. },
  654. function () {
  655. $.post(
  656. huayi.config.callcenter_url +
  657. "WorkOrder/ReceiveWorkOrder", {
  658. workorderid: str,
  659. token: $.cookie("token"),
  660. },
  661. function (result) {
  662. result = JSON.parse(result);
  663. if (result.state.toLowerCase() == "success") {
  664. layer.msg("查收成功");
  665. load();
  666. }
  667. }
  668. );
  669. }
  670. );
  671. }
  672. //收回
  673. function sh(str) {
  674. layer.confirm(
  675. "确定要回收?", {
  676. btn: ["是", "否"], //按钮
  677. },
  678. function () {
  679. $.post(
  680. huayi.config.callcenter_url +
  681. "WorkOrder/TakeBackWorkOrder", {
  682. workorderid: str,
  683. token: $.cookie("token"),
  684. },
  685. function (result) {
  686. result = JSON.parse(result);
  687. if (result.state.toLowerCase() == "success") {
  688. layer.msg("回收");
  689. load();
  690. }
  691. }
  692. );
  693. }
  694. );
  695. }
  696. //强制回收
  697. function recycles() {
  698. layer.confirm("确定要强制退回吗?", {
  699. btn: ["是", "否"], //按钮
  700. });
  701. }
  702. //退回申请
  703. function th(str) {
  704. layer.open({
  705. type: 2,
  706. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  707. title: "申请退回工单",
  708. area: ["60%", "80%"], //宽高
  709. });
  710. }
  711. //审核退回申请
  712. function shth(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  716. title: "审核退回申请",
  717. area: ["60%", "80%"], //宽高
  718. });
  719. }
  720. //办理
  721. // function th(str) {
  722. // layer.open({
  723. // type: 2,
  724. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  725. // title: '办理工单',
  726. // area: ['35%', '30%'], //宽高
  727. // });
  728. // }
  729. //申请延时
  730. function ys(str) {
  731. layer.open({
  732. type: 2,
  733. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. title: "申请延时",
  735. area: ["60%", "80%"], //宽高
  736. });
  737. }
  738. //审核申请延时
  739. function shys(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "审核延时申请",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //诉求回访
  748. function hf(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "工单回访",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //重办工单
  757. function cb(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb" + "&isshMultimedia=" + isshMultimedia, //iframe的url,no代表不显示滚动条
  761. title: "重办工单",
  762. area: ["90%", "90%"], //宽高
  763. });
  764. }
  765. //结案
  766. function Lawsuit(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "诉求单结案",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. //转督办
  775. function zdb(str, row) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/superTrunl.html?wid=" + str,
  779. title: "督办工单",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //驳回重办
  784. function bhcb(str) {
  785. //回退BackDtail
  786. layer.open({
  787. type: 2,
  788. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  789. title: "驳回重办",
  790. area: ["60%", "80%"], //宽高
  791. });
  792. }
  793. //审核通过
  794. function auditMultimediaThrough(str) {
  795. layer.confirm(
  796. "确定通过吗?", {
  797. btn: ["是", "否"], //按钮
  798. },
  799. function () {
  800. $.post(
  801. huayi.config.callcenter_url +
  802. "WorkOrder/AuditDispatch", {
  803. workorderid: str,
  804. nexttype: 0, // 0通过,1不通过
  805. token: $.cookie("token"),
  806. },
  807. function (result) {
  808. result = JSON.parse(result);
  809. if (result.state.toLowerCase() == "success") {
  810. layer.msg("操作成功");
  811. load();
  812. }
  813. }
  814. );
  815. }
  816. );
  817. }
  818. // 审核不通过
  819. function auditMultimediaNotThrough(str) {
  820. layer.open({
  821. type: 2,
  822. content: "../CommonHtml/auditMultimedia.html?wid=" + str + "&nexttype=1", //iframe的url,no代表不显示滚动条
  823. title: "审核",
  824. area: ["50%", "50%"], //宽高
  825. });
  826. }
  827. $(".Appeal").click(function () {
  828. layer.open({
  829. type: 2,
  830. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  831. title: "新增诉求",
  832. area: ["85%", "80%"], //宽高
  833. });
  834. });
  835. //上传文件
  836. function upload() {
  837. if (document.getElementById("upFile").files.length > 0) {
  838. var formData = new FormData();
  839. formData.append(
  840. "upFile",
  841. document.getElementById("upFile").files[0]
  842. );
  843. formData.append("token", $.cookie("token"));
  844. $.ajax({
  845. url: huayi.config.callcenter_url +
  846. "/WorkOrder/UploadFile",
  847. type: "POST",
  848. data: formData,
  849. /**
  850. *必须false才会自动加上正确的Content-Type
  851. */
  852. contentType: false,
  853. /**
  854. * 必须false才会避开jQuery对 formdata 的默认处理
  855. * XMLHttpRequest会对 formdata 进行正确的处理
  856. */
  857. processData: false,
  858. success: function (result) {
  859. document.getElementById(
  860. "upFile"
  861. ).outerHTML = document.getElementById(
  862. "upFile"
  863. ).outerHTML;
  864. $("#upFile").change(function () {
  865. upload();
  866. });
  867. var r = $.parseJSON(result);
  868. if (r.state.toLowerCase() == "success") {
  869. $(".fjnr").text(r.data);
  870. $("#scfj").show();
  871. }
  872. },
  873. });
  874. } else {
  875. layer.confirm("请上传文件!", {
  876. btn: ["确定"],
  877. });
  878. }
  879. }
  880. //来源
  881. function LY(obj) {
  882. obj.empty();
  883. obj.append(
  884. '<option selected="selected" value="">请选择</option>'
  885. );
  886. $.getJSON(
  887. huayi.config.callcenter_url +
  888. "Dictionary/GetDicValueListById", {
  889. token: $.cookie("token"),
  890. id: 1,
  891. },
  892. function (data) {
  893. if (data.state.toLowerCase() == "success") {
  894. var content = data.data;
  895. $(content).each(function (i, n) {
  896. $(
  897. "<option value='" +
  898. n.F_ValueId +
  899. "'>" +
  900. n.F_Value +
  901. "</option>"
  902. ).appendTo(obj);
  903. });
  904. }
  905. }
  906. );
  907. }
  908. //类别
  909. function LB(obj) {
  910. obj.empty();
  911. obj.append(
  912. '<option selected="selected" value="">请选择</option>'
  913. );
  914. $.getJSON(
  915. huayi.config.callcenter_url +
  916. "Dictionary/GetDicValueListById", {
  917. token: $.cookie("token"),
  918. id: 2,
  919. },
  920. function (data) {
  921. if (data.state.toLowerCase() == "success") {
  922. var content = data.data;
  923. $(content).each(function (i, n) {
  924. $(
  925. "<option value='" +
  926. n.F_ValueId +
  927. "'>" +
  928. n.F_Value +
  929. "</option>"
  930. ).appendTo(obj);
  931. });
  932. }
  933. }
  934. );
  935. }
  936. // 主题
  937. function ZT(obj) {
  938. obj.empty();
  939. obj.append(
  940. '<option selected="selected" value="">请选择</option>'
  941. );
  942. $.getJSON(
  943. huayi.config.callcenter_url +
  944. "Dictionary/GetDicValueListById", {
  945. token: $.cookie("token"),
  946. id: 3,
  947. },
  948. function (data) {
  949. if (data.state.toLowerCase() == "success") {
  950. var content = data.data;
  951. $(content).each(function (i, n) {
  952. $(
  953. "<option value='" +
  954. n.F_ValueId +
  955. "'>" +
  956. n.F_Value +
  957. "</option>"
  958. ).appendTo(obj);
  959. });
  960. }
  961. }
  962. );
  963. }
  964. function tree() {
  965. $.get(
  966. huayi.config.callcenter_url + "Department/GetDeptList", {
  967. token: $.cookie("token"),
  968. // "pid": pid
  969. },
  970. function (result) {
  971. result = $.parseJSON(result);
  972. $.fn.zTree.init(
  973. $("#addTreeDemo"),
  974. setting1,
  975. result.data
  976. ); //实例化树形图
  977. }
  978. );
  979. }
  980. var setting1 = {
  981. data: {
  982. key: {
  983. name: "F_DeptName",
  984. },
  985. simpleData: {
  986. enable: true,
  987. idKey: "F_DeptId",
  988. pIdKey: "F_PartentId",
  989. rootPId: 0,
  990. },
  991. },
  992. callback: {
  993. onClick: zTreeOnClick,
  994. },
  995. };
  996. function zTreeOnClick(event, treeId, treeNode) {
  997. // if (treeNode.level >= 1) {
  998. $(".inps").val(treeNode.F_DeptName);
  999. $("#PID").val(treeNode.F_DeptId);
  1000. $("#Dpment").val(treeNode.F_DeptName);
  1001. $(".Cleans").show();
  1002. // }
  1003. }
  1004. $(".exportFile").click(function () {
  1005. var usercode_ = $("#ZX").val(); //坐席
  1006. if (usercode_ != null) {
  1007. $(usercode_).each(function (i, n) {
  1008. var obj1 = "";
  1009. obj1 = n + ",";
  1010. usercodeID += obj1;
  1011. });
  1012. } else {
  1013. usercodeID = "";
  1014. }
  1015. // 调度员
  1016. var ddusercodeID = "";
  1017. var ddusercode_ = $("#yardman").val(); //坐席
  1018. if (ddusercode_ != null) {
  1019. $(ddusercode_).each(function (i, n) {
  1020. var obj2 = "";
  1021. obj2 = n + ",";
  1022. ddusercodeID += obj2;
  1023. });
  1024. } else {
  1025. ddusercodeID = "";
  1026. }
  1027. var workid = $("#wids").val()
  1028. var key = $("#key").val() //=关键字
  1029. var tel = $("#tel").val() //=客户电话
  1030. var name = $("#name").val() //=客户名称
  1031. var usercode = usercodeID //=坐席工号
  1032. var ddusercode = ddusercodeID
  1033. var source = $("#source").val() //=来源&
  1034. var starttime = $("#starttime").val() //=开始时间
  1035. var endtime = $("#endtime").val() //=结束时间
  1036. var deptid = $("#PID").val()
  1037. var type = $("#type").val() //=工单类型
  1038. var bigtype = $("#bigtype").val()
  1039. var smalltype = $("#smalltype").val() //=小类别
  1040. var sourcearea = $("#sourceAreas").val() //区域
  1041. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1042. var tab = 0;
  1043. var keyid = $("#keyid").val() //=关键词id
  1044. var issh = isshMultimedia // 0待审转办1审核未通过2审核员待审核
  1045. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1046. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1047. "&tel=" +
  1048. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1049. source +
  1050. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1051. sourcearea +
  1052. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&issh=" + issh + "&jianhang=1" +
  1053. "&isdc=1";
  1054. window.location.href = url;
  1055. })
  1056. </script>
  1057. </body>
  1058. </html>