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index.js 95KB

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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. //getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. obj.freeType = "tanPing";
  97. Send();
  98. });
  99. //顶部小头像
  100. var little_pic = $(".head-pic .hp-box img").attr("src");
  101. $(".maxOpen li .photo img").attr("src", little_pic);
  102. //点击左侧菜单来电弹屏显示
  103. $(".tantan").click(function() {
  104. $(".maxOpen").trigger("click");
  105. $(".head-pic .lahei .la-before").show();
  106. $(".head-pic .lahei .la-after").hide();
  107. });
  108. //点击挂断
  109. $(".head-pic .td-call .take").click(function() {
  110. //obj.Type = "DropCall";
  111. obj.Type = "TurnIvr";
  112. obj.AgentID = $.cookie("zx_user");
  113. obj.AgentExten = $.cookie("extno");
  114. obj.IvrName = "MYD";
  115. obj.IvrPos = "1";
  116. Send();
  117. });
  118. //点击拉黑事件
  119. $(".head-pic .lahei .la-before").click(function() {
  120. if(!$(".hidTel").val()) {
  121. layer.confirm("来电号码为空!", {
  122. btn: ["确定"],
  123. });
  124. return;
  125. }
  126. $("#time-word").val("");
  127. $(".ldtp-con .hei-list").show();
  128. });
  129. //拉黑输入框事件
  130. $(".hei-list .bacha").click(function() {
  131. $(".ldtp-con .hei-list").hide();
  132. $("#time-word").val("");
  133. });
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $("#bc").click(function() {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if(n) {
  139. if(!reg.test(n)) {
  140. layer.confirm("请输入整数时间!", {
  141. btn: ["确定"],
  142. });
  143. return;
  144. }
  145. } else {
  146. if(val == "4") {
  147. n = 0;
  148. } else {
  149. layer.confirm("请输入整数时间!", {
  150. btn: ["确定"],
  151. });
  152. return;
  153. }
  154. }
  155. $.post(
  156. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  157. tel: $(".hidTel").val(),
  158. num: n,
  159. type: val,
  160. token: $.cookie("token"),
  161. },
  162. function(result) {
  163. result = $.parseJSON(result);
  164. if(result.state.toLowerCase() == "success") {
  165. layer.msg("拉入黑名单成功");
  166. $(".la-time .lhtime").text(getNowFormatDate());
  167. $(".la-shichang .blackTime").html(result.data);
  168. $(".ldtp-con .hei-list").hide();
  169. $(".head-pic .lahei .la-before").hide();
  170. $(".head-pic .lahei .la-after").show();
  171. $(".head-pic .lahei .retur").show();
  172. }
  173. }
  174. );
  175. });
  176. $(".la-after").click(function() {
  177. if(!$(".hidTel").val()) {
  178. layer.confirm("来电号码为空!", {
  179. btn: ["确定"],
  180. });
  181. return;
  182. }
  183. $("#time-word").val("");
  184. $(".ldtp-con .hei-list").show();
  185. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  186. $(".ldtp-con .hei-list").addClass("bounceIn");
  187. });
  188. $(".head-pic .lahei .retur").click(function() {
  189. $.getJSON(
  190. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  191. tel: $(".hidTel").val(),
  192. token: $.cookie("token"),
  193. },
  194. function(result) {
  195. if(result.state.toLowerCase() == "success") {
  196. layer.msg("取消黑名单成功");
  197. $(".head-pic .lahei .retur").hide();
  198. $(".head-pic .lahei .la-after").hide();
  199. $(".head-pic .lahei .la-before").show();
  200. }
  201. }
  202. );
  203. });
  204. if(
  205. /mobile/i.test(navigator.userAgent) ||
  206. /android/i.test(navigator.userAgent)
  207. ) {
  208. $(".title-box").hide();
  209. }
  210. obj.AgentExten = $.cookie("extno");
  211. if(obj.AgentExten == undefined) {
  212. $(".Gnumbox").hide();
  213. }
  214. $(".Gnum").text(obj.AgentExten);
  215. $.getJSON(
  216. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  217. token: $.cookie("token"),
  218. },
  219. function(result) {
  220. if(result.state.toLowerCase() == "success") {
  221. $.cookie("code", result.data.role.F_RoleCode);
  222. $.cookie("userCode", result.data.user.F_UserCode);
  223. $.cookie("userNameLogin", result.data.user.F_UserName);
  224. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  225. $.cookie('userMobile', result.data.user.F_Mobile);
  226. //$.cookie("seartGroupID", "1");
  227. $("#RoleCode").val(result.data.user.F_RoleCode);
  228. $("#GroupCode").val(result.data.user.F_GroupCode);
  229. $(".username").text(result.data.user.F_UserName);
  230. $(".chat_username").text(result.data.user.F_UserCode);
  231. $(".user_code").text(result.data.user.F_UserCode);
  232. $(".group").text(result.data.user.F_SeartGroup);
  233. //if (result.data.role) {
  234. // $(".rolename").text(result.data.role.F_RoleName);
  235. //}
  236. $(".deptname").text(result.data.user.depname);
  237. $(".yhtx").attr(
  238. "src",
  239. huayi.config.callcenter_url.substr(
  240. 0,
  241. huayi.config.callcenter_url.length - 1
  242. ) + result.data.user.F_See
  243. );
  244. obj.AgentID = result.data.user.F_UserCode;
  245. //obj.AgentExten = result.data.user.F_WorkNumber;
  246. $(".mgh").val(result.data.user.F_UserCode);
  247. $(".mn").val(result.data.user.F_UserName);
  248. $(".settingCompany").val(result.data.user.F_Company);
  249. $(".settingDepartment").val(result.data.user.F_Department);
  250. $(".settingPost").val(result.data.user.F_Post);
  251. $(".settingMobile").val(result.data.user.F_Mobile);
  252. $(".settingTelephone").val(result.data.user.F_Telephone);
  253. if(result.data.user.F_SeatFlag) {
  254. Connect();
  255. if($.cookie("code") == "spdbzy") {
  256. //layer.open({
  257. //type: 2,
  258. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  259. //title: "视频通话窗口",
  260. //shade: 0,
  261. //offset: "rb",
  262. //area: ["22%", "65%"], //宽高
  263. //});
  264. }else{
  265. // connectVoice(1); //创建连接
  266. }
  267. if($.cookie("code") != "spdbzy") {
  268. connectVoice(1); //创建连接
  269. }
  270. //CreateWebSockets();
  271. //$(".open_chat").show();
  272. //heartbeat = setInterval(function() {
  273. // Heart()
  274. //}, 60000);
  275. $("#top-search").show();
  276. $(".phoneBZ").show();
  277. $(".zts").show();
  278. obj.AgentGroup = $.cookie("seartGroupID");
  279. if($("#RoleCode").val() == "DBHWY") {
  280. // obj.AgentGroup = "1";
  281. $(".db_show").show();
  282. $(".hw_show").hide();
  283. } else if($("#RoleCode").val() == "ZJZY") {
  284. // obj.AgentGroup = "2";
  285. $(".db_show").show();
  286. $(".hw_show").hide();
  287. } else {
  288. // obj.AgentGroup = "364";
  289. $(".db_show").hide();
  290. $(".hw_show").show();
  291. }
  292. }
  293. if($("#RoleCode").val() != "EJWLDW") {
  294. $(".dclgd").eq(0).show();
  295. $(".cqgd").eq(0).show();
  296. //rightUp();
  297. //setInterval(rightUp, 60000);
  298. }
  299. if(result.data.role.F_RoleId == "6") {
  300. CreateWebSockets();
  301. $(".open_chat").show();
  302. }
  303. // if (result.data.role.F_IsEject == 1) {
  304. // $.getJSON(
  305. // huayi.config.callcenter_url +
  306. // "Index/GetNoDealOrderCounts",
  307. // {
  308. // token: $.cookie("token"),
  309. // },
  310. // function (result) {
  311. // if (result.data.lists.length != 0) {
  312. // // 弹框函数调用
  313. // login_DK();
  314. // }
  315. // }
  316. // );
  317. // }
  318. var roleCode = result.data.role.F_RoleCode
  319. // 反映类别
  320. getReactionCategory(roleCode);
  321. // 多媒体信息
  322. multimediaPrompt(roleCode);
  323. // 供暖专员不能添加工单
  324. if(roleCode === "GNZY") {
  325. $(".orderForm").hide();
  326. }
  327. }
  328. }
  329. );
  330. getWhetherEditInformation();
  331. $.ajaxSettings.async = false;
  332. $.getJSON(
  333. huayi.config.callcenter_url + "Index/GetMenu", {
  334. token: $.cookie("token"),
  335. },
  336. function(result) {
  337. $.ajaxSettings.async = true;
  338. if(result.state.toLowerCase() == "success") {
  339. $(result.data).each(function(i, n) {
  340. var html =
  341. '<li><a href="#" dataid=' +
  342. n.F_FunctionId +
  343. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  344. '><i class="fa iconfont">' +
  345. n.F_ImgUrl +
  346. '</i><span class="nav-label">' +
  347. n.F_FunctionName +
  348. '</span><span class="fa arrow"></span></a>';
  349. html += '<ul class="nav nav-second-level">';
  350. $(n.item).each(function(j, m) {
  351. if(m.item.length > 0) {
  352. html +=
  353. '<li><a class="" dataid=' +
  354. m.F_FunctionId +
  355. ' href="#">' +
  356. m.F_FunctionName +
  357. '<span class="' +
  358. m.F_FunctionCode +
  359. '"></span><span class="fa arrow"></span></a>'
  360. html += '<ul class="nav nav-third-level">';
  361. $(m.item).each(function(k, l) {
  362. html +=
  363. '<li><a class="J_menuItem" dataid=' +
  364. l.F_FunctionId +
  365. ' href="' +
  366. l.F_OptUrl +
  367. '">' +
  368. l.F_FunctionName +
  369. "</a>" +
  370. '<span class="label label-warning pull-right lblcount ' +
  371. l.F_FunctionCode +
  372. '"></span>' +
  373. "</li>";
  374. });
  375. html += "</li></ul>"
  376. } else {
  377. html +=
  378. '<li><a class="J_menuItem" dataid=' +
  379. m.F_FunctionId +
  380. ' href="' +
  381. m.F_OptUrl +
  382. '">' +
  383. m.F_FunctionName +
  384. "</a>" +
  385. '<span class="label label-warning pull-right lblcount ' +
  386. m.F_FunctionCode +
  387. '"></span>' +
  388. "</li>";
  389. }
  390. });
  391. html += "</ul></li>";
  392. $(html).appendTo($("#side-menu"));
  393. });
  394. $(".J_menuItem").click(function() {
  395. if($(this).text() == "来电弹屏") {
  396. $(".maxOpen").trigger("click");
  397. $(".head-pic .lahei .la-before").show();
  398. $(".head-pic .lahei .la-after").hide();
  399. }
  400. });
  401. }
  402. }
  403. );
  404. document.onclick = function(e) {
  405. $(".keyTransferDiv").hide();
  406. };
  407. $(".hw_through").click(function(e) {
  408. $(".keyTransferDiv").toggle();
  409. e = e || event;
  410. stopFunc(e);
  411. });
  412. function stopFunc(e) {
  413. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  414. }
  415. // 一键转接
  416. function throungh() {
  417. var guid = uuid();
  418. obj.Type = "Transfer";
  419. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  420. obj.Header = "8";
  421. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  422. obj.TaskPhoneID = ""; //回访的电话ID
  423. obj.TaskID = guid; //回访记录编号
  424. Send();
  425. $.ajax({
  426. type: "get",
  427. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  428. async: true,
  429. dataType: "json",
  430. data: {
  431. token: $.cookie("token"),
  432. callid: $(".hidCallID").val(),
  433. transfercall: $(".hw_through").attr("index")
  434. },
  435. success: function(result) {
  436. if(result.state.toLowerCase() == "success") {
  437. debugger
  438. }
  439. },
  440. });
  441. }
  442. // 获取转接数据
  443. function getkeyTransferData() {
  444. $(".keyTransferDiv dl").empty();
  445. $.ajax({
  446. type: "get",
  447. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  448. dataType: "json",
  449. async: false,
  450. data: {
  451. token: $.cookie("token"),
  452. id: 2988,
  453. },
  454. success: function(data) {
  455. if(data.state.toLowerCase() == "success") {
  456. var content = data.data;
  457. $(content).each(function(i, n) {
  458. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  459. });
  460. }
  461. },
  462. });
  463. }
  464. // 转接绑定事件
  465. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  466. $(".hw_through").attr("index", $(this).attr("data-number"))
  467. throungh()
  468. })
  469. //话务相关
  470. $("#top-search li").click(function() {
  471. if($(this).find("i").hasClass("active")) {
  472. if(obj.AgentID) {
  473. var fun = $(this).attr("datafun");
  474. obj.Type = fun;
  475. obj.AgentGroup = $.cookie("seartGroupID");
  476. switch(fun) {
  477. case "Login":
  478. // obj.AgentGroup = "364";
  479. obj.AgentGroup = $.cookie("seartGroupID");
  480. obj.AgentType = "0";
  481. Send();
  482. break; //签入
  483. case "SayFree":
  484. obj.freeType = "shoudong";
  485. Send();
  486. break; //签入
  487. case "callOutLogin":
  488. obj.AgentGroup = "9999";
  489. obj.AgentType = "0";
  490. obj.Type = "Login";
  491. Send();
  492. break; //外呼签入
  493. case "MakeCall":
  494. $(".hidCallID").val("");
  495. $("#hidwhtype").val(fun);
  496. whtp();
  497. //obj.DestinationNumber = "1012";
  498. break; //外呼
  499. case "Meeting":
  500. $("#hidwhtype").val(fun);
  501. whtp();
  502. //obj.DestinationNumber = "1012";
  503. break; //多方通话
  504. case "Transfer":
  505. $("#hidwhtype").val(fun);
  506. whtp();
  507. //obj.DestinationNumber = "1012";
  508. break; //转移
  509. case "Consult": //协商呼叫
  510. $("#hidwhtype").val(fun);
  511. whtp();
  512. break;
  513. case "ConfirmTransfer": //确认转移
  514. obj.EndParmer = "1";
  515. Send();
  516. break;
  517. case "CancelTransfer": //取消转移
  518. // $("#hidwhtype").val(ConfirmTransfer);
  519. obj.Type = "ConfirmTransfer";
  520. obj.EndParmer = "3";
  521. Send();
  522. break;
  523. case "TurnIvr": //转IVR
  524. obj.IvrName = "TurnIvr";
  525. obj.IvrPos = "1";
  526. Send();
  527. break;
  528. case "MeetingTakeBack": //多方通话回签
  529. obj.Type = "MeetingTakeBack";
  530. Send();
  531. break;
  532. case "satisfactionEvaluation": //多方通话回签
  533. satisfactionEvaluationFun();
  534. break;
  535. case "keyTransfer": // 一键转接
  536. break;
  537. default:
  538. Send();
  539. break;
  540. }
  541. }
  542. }
  543. });
  544. //知识库查询
  545. $(".searIcon").click(function() {
  546. loadZSK();
  547. });
  548. //历史记录查询
  549. $(".searchbtn").click(function() {
  550. loadOld();
  551. });
  552. //新增记录
  553. $(".addjl").click(function() {
  554. $(".addgd").show();
  555. $(".tbold").hide();
  556. });
  557. //关闭外呼弹屏
  558. $(".closes").click(function() {
  559. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  560. $(".WH").addClass("hidens");
  561. });
  562. //外呼呼出
  563. $(".CallOut").click(function(event) {
  564. event.stopPropagation();
  565. if($("#Result").val()) {
  566. $.ajax({
  567. type: "get",
  568. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  569. async: true,
  570. dataType: "json",
  571. data: {
  572. token: $.cookie("token"),
  573. phone: $("#Result").val(),
  574. },
  575. success: function(result) {
  576. if(result.state.toLowerCase() == "success") {
  577. var guid = uuid();
  578. obj.Type = $("#hidwhtype").val();
  579. obj.DestinationNumber = result.data.phone;
  580. obj.Header = result.data.fix;
  581. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  582. obj.TaskPhoneID = ""; //回访的电话ID
  583. obj.TaskID = guid; //回访记录编号
  584. obj.Callee = $("#Result").val(); //被叫号码
  585. obj.Caller = $.cookie("extno"); //操作人分机号
  586. Send();
  587. $("#Result").val("");
  588. $(".WH").addClass("hidens");
  589. }
  590. },
  591. });
  592. }
  593. });
  594. //外呼弹屏数字键盘样式
  595. $(".Num_ul div")
  596. .mousedown(function() {
  597. $(this).addClass("actives");
  598. $(".img").removeClass("hidens");
  599. })
  600. .mouseup(function() {
  601. $(this).removeClass("actives");
  602. });
  603. //外呼弹屏数字键盘号码输入
  604. $(".Num_ul li div").click(function() {
  605. var rt = $("#Result").val() + "";
  606. if(rt.length < 18) {
  607. rt = rt + $(this).find("a").text();
  608. $("#Result").val(rt);
  609. }
  610. });
  611. //外呼弹屏数字键盘号码截取
  612. $(".img").click(function() {
  613. var Result = $("#Result").val() + "";
  614. Result = Result.substr(0, Result.length - 1);
  615. $("#Result").val(Result);
  616. if(Result.length == 0) {
  617. $(".img").addClass("hidens");
  618. }
  619. });
  620. //外呼电话列表
  621. $(".bg_title li").click(function() {
  622. $(this).addClass("lactive").siblings().removeClass("lactive");
  623. loadWH();
  624. });
  625. $(".ty").click(function() {
  626. loadWH();
  627. });
  628. //创建投诉工单
  629. $(".addt_").click(function() {
  630. Statess = 0;
  631. Adds();
  632. });
  633. //创建投诉工单
  634. $(".addts").click(function() {
  635. Statess = 1;
  636. Adds();
  637. });
  638. $(".mapBJ").click(function() {
  639. $(".mapPos").hide();
  640. $(".mapBJ").hide();
  641. });
  642. $(".reposit").click(function() {
  643. // layer.open({
  644. // type: 2,
  645. // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
  646. // title: "知识库",
  647. // maxmin:true,
  648. // area: ["78%", "90%"], //宽高
  649. // });
  650. window.open('./CommonHtml/LDTPZSK.html');
  651. // $(".repoConte").toggle();
  652. });
  653. //上传附件
  654. $("#scwj").click(function() {
  655. $("#upFile").trigger("click");
  656. })
  657. $("#upFile").change(function() {
  658. upload();
  659. })
  660. //加载知识库
  661. loadZSK();
  662. //加载左侧导航菜单
  663. //loadMenu();
  664. // 综合菜单
  665. $(".comprehensive").click(function() {
  666. $(".comprehensiveContent").toggle();
  667. });
  668. // 获取坐席
  669. getSeatData($("#comprehensiveContentSerrchSeat"))
  670. // 综合查询
  671. loadComprehensiveList()
  672. // 搜索
  673. $(".comprehensiveContentSerrchBtn").click(function() {
  674. loadComprehensiveList();
  675. })
  676. //客户资料
  677. $(".khzl tbody>tr>td input").attr("readonly", true);
  678. $(".save").hide();
  679. $(".cancel").hide();
  680. $(".edit").click(function() {
  681. $(".save").show();
  682. $(".cancel").show();
  683. $(".edit").hide();
  684. $(".khzl tbody>tr>td input").attr("readonly", false);
  685. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  686. });
  687. $(".cancel").click(function() {
  688. $(".khzl tbody>tr>td input").attr("readonly", true);
  689. $(".khzl tbody>tr>td input").css("border", "0");
  690. $(".save").hide();
  691. $(".cancel").hide();
  692. $(".edit").show();
  693. });
  694. //保存客户
  695. $(".save").click(function() {
  696. var khid = $("#khid").val();
  697. var khmc = $(".khmc").val();
  698. var tsdh = $(".tsdh").val();
  699. var lxr = $(".lxr").val();
  700. var lxdh = $(".lxdh").val();
  701. var postcode = $(".postcode").val();
  702. var email = $(".email").val();
  703. // if (!khmc) {
  704. // layer.confirm('请输入客户名称!', {
  705. // btn: ['确定']
  706. // });
  707. // return;
  708. // }
  709. $.post(
  710. huayi.config.callcenter_url + "Customer/AddCustomer", {
  711. cid: khid,
  712. name: khmc,
  713. lxr: lxr,
  714. mobile: tsdh,
  715. telphone: lxdh,
  716. postcode: postcode,
  717. email: email,
  718. token: $.cookie("token"),
  719. },
  720. function(result) {
  721. result = $.parseJSON(result);
  722. if(result.state.toLowerCase() == "success") {
  723. $("#khid").val(result.data);
  724. $(".khmc").val(khmc);
  725. $(".tkhmc").text(khmc);
  726. $(".lxdh").val(lxdh);
  727. $(".tsdh").val(tsdh);
  728. $(".ttsdh").text(tsdh);
  729. $(".lxr").val(lxr);
  730. $(".postcode").val(postcode);
  731. $(".email").val(email);
  732. layer.msg("保存成功");
  733. $(".khzl tbody>tr>td input").attr("readonly", true);
  734. $(".khzl tbody>tr>td input").css("border", "0");
  735. $(".save").hide();
  736. $(".cancel").hide();
  737. $(".edit").show();
  738. }
  739. }
  740. );
  741. });
  742. //关闭录音弹出
  743. $(".setwin").click(function() {
  744. $(".t-shade").removeClass("cx");
  745. $("audio")[0].pause();
  746. });
  747. //修改密码开始
  748. $(".shezhi").click(function() {
  749. $(".shezison").toggle()
  750. });
  751. $(".permsgdetail").click(function(){
  752. $(".sel").text('个人资料')
  753. $(".shezison").toggle()
  754. $(".personal").show();
  755. $(".passeditbox").hide();
  756. $(".notpassedit").show();
  757. $(".grbj").trigger('click')
  758. })
  759. $(".perpassedit").click(function(){
  760. $(".sel").text('修改密码')
  761. $(".shezison").toggle()
  762. $(".personal").show();
  763. $(".notpassedit").hide();
  764. $(".passeditbox").show();
  765. $(".grbj").trigger('click')
  766. })
  767. //tab切换
  768. $(".perTab li").click(function() {
  769. $(this).addClass("sel").siblings().removeClass("sel");
  770. var index = $(this).index();
  771. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  772. });
  773. //编辑个人资料
  774. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  775. $(".grbj").click(function() {
  776. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  777. $(".grzl tbody>tr>td input.zhidu").css(
  778. "border-bottom",
  779. "1px solid #b3b3b3"
  780. );
  781. });
  782. //取消编辑
  783. $(".grqx").click(function() {
  784. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  785. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  786. });
  787. //关闭按钮
  788. $(".ptr").click(function() {
  789. $(".personal").hide();
  790. });
  791. //修改密码
  792. $(".grbtn").click(function() {
  793. var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
  794. var gh = $(".mgh").val();
  795. var xm = $(".mn").val();
  796. var ymm = $(".spwd").val();
  797. var xmm = $(".npwd").val();
  798. var qmm = $(".epwd").val();
  799. var jiamixmm = "";
  800. var jiamiymm = ""
  801. if(xmm){
  802. jiamixmm = $.md5(xmm)
  803. }
  804. if(ymm){
  805. jiamiymm = $.md5(ymm)
  806. }
  807. if(xmm !== qmm) {
  808. $(".wrong").show();
  809. return;
  810. }
  811. if(xmm == qmm){
  812. $(".wrong").hide();
  813. }
  814. if($(".sel").text() == '修改密码'){
  815. if(ymm == "") {
  816. layer.msg("原密码不允许为空!");
  817. return;
  818. }
  819. if(xmm == "") {
  820. layer.msg("新密码不允许为空!");
  821. return;
  822. }
  823. if(!reg.test(xmm)){
  824. layer.msg("密码至少10个字符必须包含字母大小写和数字!");
  825. return
  826. }
  827. }
  828. $(".wrong").hide();
  829. $(".grzl tbody>tr>td input").attr("readonly", true);
  830. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  831. var paramsUserAccount = {}
  832. if($(".sel").text()==="修改密码"){
  833. paramsUserAccount = {
  834. pwd:jiamixmm,
  835. phone: $(".settingMobile").val(),
  836. usercode:gh,
  837. code: $(".settingCode").val(),
  838. token: $.cookie("token"),
  839. }
  840. handleEidtPass("UserAccount/EditPassword",paramsUserAccount)
  841. } else if($(".sel").text()==="个人资料"){
  842. // $(".grbtn").text()==="修改密码"
  843. paramsUserAccount = {
  844. token: $.cookie("token"),
  845. usercode: gh,
  846. name: $(".mn").val(),
  847. company: $(".settingCompany").val(),
  848. department: $(".settingDepartment").val(),
  849. post: $(".settingPost").val(),
  850. mobile: $(".settingMobile").val(),
  851. phone: $(".settingTelephone").val(),
  852. code: $(".settingCode").val(),
  853. }
  854. handleEidtPass("UserAccount/UpdatePwd",paramsUserAccount)
  855. }
  856. });
  857. function handleEidtPass(apiUrl,params){
  858. debugger
  859. $.ajax({
  860. type: "post",
  861. url: huayi.config.callcenter_url + apiUrl,
  862. async: true,
  863. dataType: "json",
  864. data: params,
  865. success: function(result) {
  866. if(result.state.toLowerCase() == "success") {
  867. layer.msg("修改成功!");
  868. window.location.href = "login.html";
  869. } else {
  870. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  871. $(".grzl tbody>tr>td input.zhidu").css(
  872. "border-bottom",
  873. "1px solid #b3b3b3"
  874. );
  875. }
  876. },
  877. });
  878. }
  879. //获取验证码
  880. function getVerificationCode() {
  881. if($(".settingMobile").val() == "") {
  882. layer.msg("请输入手机号码!");
  883. return;
  884. }
  885. $.ajax({
  886. type: "post",
  887. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  888. async: true,
  889. dataType: "json",
  890. data: {
  891. token: $.cookie("token"),
  892. mobile: $(".settingMobile").val(),
  893. },
  894. success: function(result) {
  895. if(result.state.toLowerCase() == "success") {
  896. layer.msg("获取成功!");
  897. $(".btnVerificationCode").attr("disabled", true);
  898. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  899. $(".verificationCodeTips").show();
  900. setTimeout(function() {
  901. $(".btnVerificationCode").attr("disabled", false);
  902. $(".verificationCodeTips").hide();
  903. }, 60000);
  904. }
  905. },
  906. });
  907. }
  908. $(".btnVerificationCode").click(function() {
  909. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  910. $(".grzl tbody>tr>td input.zhidu").css(
  911. "border-bottom",
  912. "1px solid #b3b3b3"
  913. );
  914. getVerificationCode();
  915. });
  916. //是否需要编辑用户信息
  917. function getWhetherEditInformation() {
  918. $.ajax({
  919. type: "post",
  920. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  921. async: true,
  922. dataType: "json",
  923. data: {
  924. token: $.cookie("token")
  925. },
  926. success: function(result) {
  927. if(result.state.toLowerCase() == "success") {
  928. } else {
  929. $(".personal").show();
  930. $(".sel").text('修改密码');
  931. $(".ptr").hide();
  932. $(".notpassedit").hide();
  933. $(".passeditbox").show();
  934. $(".grbj").trigger('click');
  935. // $(".personal").show();
  936. // $(".ptr").hide();
  937. // $(".personalMask").show();
  938. // $(".grbj").trigger('click')
  939. }
  940. },
  941. error: function(result) {},
  942. });
  943. }
  944. //图片裁剪
  945. var o = $(".image-crop > img");
  946. $(o).cropper({
  947. aspectRatio: 1 / 1,
  948. resizable: false,
  949. dragCrop: false,
  950. preview: ".img-preview",
  951. done: function() {},
  952. });
  953. var r = $("#inputImage");
  954. if(window.FileReader) {
  955. r.change(function() {
  956. var e,
  957. i = new FileReader(),
  958. t = this.files;
  959. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  960. i.readAsDataURL(e);
  961. i.onload = function() {
  962. r.val("");
  963. o.cropper("reset", !0).cropper("replace", this.result);
  964. };
  965. } else {
  966. layer.msg("请选择图片文件");
  967. }
  968. });
  969. $("#setDrag").click(function() {
  970. o.cropper("setDragMode", "crop");
  971. // var img = o.cropper("getDataURL");
  972. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  973. $.post(
  974. huayi.config.callcenter_url + "Index/UploadTX64", {
  975. dataurl: encodeURIComponent(img),
  976. token: $.cookie("token"),
  977. },
  978. function(result) {
  979. result = $.parseJSON(result);
  980. if(result.state.toLowerCase() == "success") {
  981. $(".yhtx").attr(
  982. "src",
  983. huayi.config.callcenter_url.substr(
  984. 0,
  985. huayi.config.callcenter_url.length - 1
  986. ) + result.data
  987. );
  988. layer.msg("上传成功");
  989. $(".personal").hide();
  990. }
  991. }
  992. );
  993. });
  994. $("#zoomIn").click(function() {
  995. o.cropper("zoom", 0.1);
  996. });
  997. $("#zoomOut").click(function() {
  998. o.cropper("zoom", -0.1);
  999. });
  1000. $("#rotateLeft").click(function() {
  1001. o.cropper("rotate", 45);
  1002. });
  1003. $("#rotateRight").click(function() {
  1004. o.cropper("rotate", -45);
  1005. });
  1006. } else {
  1007. r.addClass("hide");
  1008. }
  1009. $("#zxTable tbody").on("click", "tr", function() {
  1010. $(this).addClass("tr_bg");
  1011. $(this).siblings().removeClass("tr_bg");
  1012. $("#Result").val($(this).attr("fjh"));
  1013. });
  1014. //工单
  1015. //当即办理
  1016. //$(".Nows").change(function () {
  1017. // $(".Nows_box").toggle();
  1018. //});
  1019. $('input:radio[name="banli"]').change(function() {
  1020. if($(this).val() == "1") {
  1021. $(".Nows_box").show();
  1022. } else {
  1023. $(".Nows_box").hide();
  1024. }
  1025. });
  1026. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  1027. // helper.getDropList.getLocations($("#sourcearea"));
  1028. QY($("#sourcearea"));
  1029. // 获取乡镇,默认文峰区
  1030. getTownshipVillage($("#township"), 4965);
  1031. LB($("#type"));
  1032. ZT($("#keys"));
  1033. //加载来电类型 默认是 已受理并发送id
  1034. GetDicValueList();
  1035. $(".right-tab li").click(function() {
  1036. messages($(this).index());
  1037. });
  1038. //全部已读
  1039. $(".readed").click(function() {
  1040. $.ajax({
  1041. type: "get",
  1042. url: huayi.config.callcenter_url + "Index/CloseChat",
  1043. async: true,
  1044. dataType: "json",
  1045. data: {
  1046. token: $.cookie("token"),
  1047. id: 0,
  1048. },
  1049. success: function(data) {
  1050. if(data.total > 0) {
  1051. messages();
  1052. } else {
  1053. layer.msg("设置失败!");
  1054. }
  1055. },
  1056. });
  1057. });
  1058. //主动发消息
  1059. $(".sele_send").click(function() {
  1060. layer.open({
  1061. type: 2,
  1062. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  1063. title: "发送消息",
  1064. area: ["50%", "60%"], //宽高
  1065. });
  1066. });
  1067. var ru, rd, msgs;
  1068. $(".mid").val(0);
  1069. var mid = $(".mid").val();
  1070. $(".tuBiao").click(function() {
  1071. if($(".drm").css("display") == "block") {
  1072. $(".drm").css("display", "none");
  1073. } else {
  1074. $(".drm").css("display", "block");
  1075. }
  1076. });
  1077. $("#small-chat").click(function() {
  1078. if($(".small-chat-box").hasClass("active")) {
  1079. rightDown();
  1080. rd = setInterval(rightDown, 60000);
  1081. } else {
  1082. clearInterval(rd);
  1083. }
  1084. });
  1085. //即时通讯 消息总数
  1086. message_total();
  1087. //setInterval(message_total, 5000);
  1088. function message_total() {
  1089. helper.init.isload = 0;
  1090. $.ajax({
  1091. type: "get",
  1092. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1093. async: true,
  1094. dataType: "json",
  1095. data: {
  1096. token: $.cookie("token"),
  1097. top: 50,
  1098. },
  1099. success: function(data) {
  1100. helper.init.isload = 1;
  1101. if(data.total <= 0) {
  1102. $(".chat_count").hide();
  1103. $(".chat").removeClass("come_mess");
  1104. } else {
  1105. $(".chat_count").show();
  1106. $(".chat_count").html(data.total);
  1107. $(".chat").addClass("come_mess");
  1108. }
  1109. },
  1110. });
  1111. }
  1112. $(".chat").click(function() {
  1113. $("#right-sidebar").toggleClass("sidebar-open");
  1114. if($("#right-sidebar").hasClass("sidebar-open")) {
  1115. messages();
  1116. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1117. } else {
  1118. clearInterval(msgs);
  1119. }
  1120. });
  1121. $("#reflectCategory").bind("input propertychange", function() {
  1122. $(".layui-dropdown").hide();
  1123. if($("#reflectCategory").val() == "") {
  1124. $(".reflectCategoryList-wrapper").hide();
  1125. return;
  1126. }
  1127. var debounceGetSearchReactionCategory = debounce(
  1128. getSearchReactionCategory,
  1129. 500
  1130. );
  1131. $(".reflectCategoryList-wrapper").show();
  1132. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1133. });
  1134. $("#reflectCategoryList").on("click", "li", function() {
  1135. $(".reflectCategoryList-wrapper").hide();
  1136. $("#reflectCategory").val($(this).attr("indexName"));
  1137. $("#PID").val($(this).attr("index"));
  1138. });
  1139. // 获取工单数量
  1140. workcount();
  1141. });
  1142. function Adds() {
  1143. var callid = $(".hidCallID").val();
  1144. var value = $(' input[name="banli"]:checked ').val();
  1145. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1146. var threeWayCall;
  1147. if($("#threeWayCall").is(":checked")) {
  1148. threeWayCall = 1;
  1149. } else {
  1150. threeWayCall = 0;
  1151. }
  1152. if(!$("#cusphone").val()) {
  1153. layer.msg("请输入来电号码");
  1154. return;
  1155. } else if(!$("#title").val()) {
  1156. layer.msg("请输入标题");
  1157. return;
  1158. } else if(!$("#content").val()) {
  1159. layer.msg("请输入内容");
  1160. return;
  1161. } else if(!$("#PID").val()) {
  1162. layer.msg("请选择反映类别");
  1163. return;
  1164. } else if(value == 1 && !$("#result").val()) {
  1165. layer.msg("请输入直办内容");
  1166. return;
  1167. } else if(!$("#sourcearea").val()) {
  1168. layer.msg("请输入事发区域");
  1169. return;
  1170. }
  1171. $.ajax({
  1172. type: "post",
  1173. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1174. dataType: "json",
  1175. async: true,
  1176. beforeSend: function() {
  1177. //触发ajax请求开始时执行
  1178. $(".addt_").attr("disabled", true);
  1179. $(".addts").attr("disabled", true);
  1180. $(".addt_").text("提交中...");
  1181. $(".addts").text("提交中...");
  1182. $(".addt_").css('background',"#cccccc");
  1183. $(".addts").css('background',"#cccccc");
  1184. },
  1185. data: {
  1186. bigtype: $("#phonetype2").val(),
  1187. cusname: $("#cusname").val(), //=来电人姓名
  1188. cussex: $("#cussex").val(),
  1189. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1190. conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
  1191. email: $("#email").val(),
  1192. zipcode: $("#zipcode").val(),
  1193. title: $("#title").val(),
  1194. ispd:ispd,
  1195. content: $("#content").val(),
  1196. callid: callid,
  1197. sourcearea: $("#sourcearea").val(), //=事发地域id
  1198. township: $("#township").val(), // 乡镇
  1199. village: $("#village").val(), // 村
  1200. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1201. source: $("#sourceSelect").val(), //=来源
  1202. phonetype: $("#phonetype").val(), // 电话类别
  1203. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1204. result: $("#result").val(),
  1205. longitude: $(".store_Lng").val(),
  1206. latitude: $(".store_Lat").val(),
  1207. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1208. type: $("#type").val(), //=类型
  1209. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1210. level: $("#level").val(), //=(1普通2紧急)
  1211. visittype: $("#visittype").val(), // 回访方式
  1212. isbusiness: $("#isbusiness").val(),
  1213. issubmit: Statess, //=(0保存1保存并提交)
  1214. business: threeWayCall,
  1215. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1216. token: $.cookie("token"),
  1217. },
  1218. success: function(data) {
  1219. if(data.state.toLowerCase() == "success") {
  1220. $(".addt_").attr("disabled", false);
  1221. $(".addts").attr("disabled", false);
  1222. $(".addt_").text("保存");
  1223. $(".addts").text("保存并提交");
  1224. $(".addt_").css('background',"#00a1cb");
  1225. $(".addts").css('background',"#00a1cb");
  1226. layer.msg("操作成功");
  1227. $("#phonetype1").hide()
  1228. $("#phonetype2").hide()
  1229. $("#phonetype1").val('')
  1230. $("#phonetype2").val('')
  1231. $("#phonetype").val('12345')
  1232. Clean();
  1233. } else {
  1234. $(".addt_").attr("disabled", false);
  1235. $(".addts").attr("disabled", false);
  1236. $(".addt_").text("保存");
  1237. $(".addts").text("保存并提交");
  1238. $(".addt_").css('background',"#00a1cb");
  1239. $(".addts").css('background',"#00a1cb");
  1240. }
  1241. },
  1242. });
  1243. }
  1244. //上传文件
  1245. function upload() {
  1246. var Files = document.getElementById("upFile").files;
  1247. console.log(Files);
  1248. if(Files.length > 0) {
  1249. var formData = new FormData();
  1250. for(var i = 0; i < Files.length; i++) {
  1251. formData.append('file' + i, Files[i]);
  1252. }
  1253. formData.append("token", $.cookie("token"));
  1254. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1255. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1256. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1257. typeName == 'xls' || typeName == 'xlsx') {
  1258. $.ajax({
  1259. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1260. type: "POST",
  1261. data: formData,
  1262. /**
  1263. *必须false才会自动加上正确的Content-Type
  1264. */
  1265. contentType: false,
  1266. /**
  1267. * 必须false才会避开jQuery对 formdata 的默认处理
  1268. * XMLHttpRequest会对 formdata 进行正确的处理
  1269. */
  1270. processData: false,
  1271. success: function(result) {
  1272. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1273. .outerHTML;
  1274. $("#upFile").change(function() {
  1275. upload();
  1276. });
  1277. var r = $.parseJSON(result);
  1278. if(r.state.toLowerCase() == "success") {
  1279. var a = r.data;
  1280. $(a).each(function(i, n) {
  1281. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1282. '">' + n.F_FileName.substring(19) +
  1283. '<i class="fa fa-remove del_file"></i></span>'
  1284. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1285. function(event) {
  1286. event.stopPropagation();
  1287. $(this).parent().remove();
  1288. file_num()
  1289. })
  1290. })
  1291. file_num();
  1292. }
  1293. }
  1294. });
  1295. } else {
  1296. layer.msg("格式不正确");
  1297. }
  1298. } else {
  1299. layer.confirm('请上传文件!', {
  1300. btn: ['确定']
  1301. });
  1302. }
  1303. }
  1304. //上传文件隐藏域值
  1305. function file_num() {
  1306. var str = '';
  1307. var Str;
  1308. $('.fileBox .files').each(function(j, m) {
  1309. var aa = $(m).attr("fiel-num")
  1310. console.log(aa);
  1311. str += aa + ",";
  1312. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1313. })
  1314. $("#file").val(Str);
  1315. }
  1316. //清空
  1317. function Clean() {
  1318. //左侧
  1319. //debugger;
  1320. $(".ldname").val(""); //来电人
  1321. $("#khid").val("");
  1322. $(".tsdh").val(""); //来电号码
  1323. $(".ldlocation").text("未知"); //归属地
  1324. $(".lxr").val(""); //联系人
  1325. $(".lxdh").val(""); //联系电话
  1326. $(".postcode").val(""); //邮编
  1327. $(".email").val(""); //email
  1328. $(".ldtime").val(""); //录入时间
  1329. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1330. $(".Nows_box").hide();
  1331. //右侧
  1332. $("#cusname").val(""); //=来电人姓名
  1333. $("#cussex").val("");
  1334. $("#cusphone").val(""); //=来电人电话
  1335. $("#contactphone").val(""); //=来电人电话
  1336. $("#email").val("");
  1337. $("#zipcode").val("");
  1338. $("#conphone").val("");
  1339. $("#title").val("");
  1340. $("#content").val("");
  1341. $("#sourceaddress").val(""); //=事发详细地址
  1342. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1343. $("#type option:first").prop("selected", "selected");
  1344. $("#level option:first").prop("selected", "selected");
  1345. $("#visittype option:first").prop("selected", "selected");
  1346. $("#isbusiness option:first").prop("selected", "selected");
  1347. console.log($("#isbusiness").val())
  1348. $("#keys option:first").prop("selected", "selected");
  1349. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1350. $("#sourcearea option:first").prop("selected", "selected");
  1351. $("#township").val(""); // 乡镇
  1352. $("#village").val(""); // 村
  1353. $("#result").val("");
  1354. $(".inps").val("");
  1355. $("#PID").val("");
  1356. $("#reflectCategory").val("");
  1357. $("#Dpment").val("");
  1358. $(".Cleans").hide();
  1359. $("#file").val('');
  1360. $(".fileBox").html('')
  1361. }
  1362. function clearworkorder() {
  1363. $("#xxlb").val("");
  1364. $("#xxlb").trigger("change");
  1365. $("#FArea").val("");
  1366. $("#FArea").trigger("change");
  1367. $("#sfdz").val("");
  1368. $("#tskh").val("");
  1369. $("#tsdh").val("");
  1370. $("#email").val("");
  1371. $("#postcode").val("");
  1372. $("#lxr").val("");
  1373. $("#lxdh").val("");
  1374. $("#content").val("");
  1375. $("#result").val("");
  1376. $("#JArea").val("");
  1377. $("#JArea").trigger("change");
  1378. $("#remark").val("");
  1379. $("#khid").val("");
  1380. $(".khmc").val("");
  1381. $(".tsdh").val("");
  1382. $(".lxr").val("");
  1383. $(".lxdh").val("");
  1384. $(".postcode").val("");
  1385. $(".email").val("");
  1386. }
  1387. //获取历史记录
  1388. function loadOld() {
  1389. //判断号码是不是带0
  1390. var cometel = $(".hidTel").val();
  1391. console.log(cometel,'cometelcometel')
  1392. if(cometel.length == 12){
  1393. cometel = cometel.slice(1)
  1394. }
  1395. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1396. // $(".complain").hide();
  1397. // $(".complain")
  1398. // .eq(type * 1)
  1399. // .show();
  1400. // if (type == "2") {
  1401. //先销毁表格
  1402. $("#orderlist").bootstrapTable("destroy");
  1403. //初始化表格,动态从服务器加载数据
  1404. $("#orderlist").bootstrapTable({
  1405. method: "get", //使用get请求到服务器获取数据
  1406. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1407. contentType: "application/x-www-form-urlencoded",
  1408. striped: true, //表格显示条纹
  1409. pagination: true, //启动分页
  1410. pageSize: 5, //每页显示的记录数
  1411. pageNumber: 1, //当前第几页
  1412. pageList: [5, 10], //记录数可选列表
  1413. search: false, //是否启用查询
  1414. showColumns: false, //显示下拉框勾选要显示的列
  1415. showRefresh: false, //显示刷新按钮
  1416. sidePagination: "server", //表示服务端请求
  1417. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1418. //设置为limit可以获取limit, offset, search, sort, order
  1419. queryParamsType: "undefined",
  1420. queryParams: function queryParams(params) {
  1421. //设置查询参数
  1422. var param = {
  1423. page: params.pageNumber,
  1424. pagesize: params.pageSize,
  1425. islike: 0,
  1426. tel: $(".hidTel").val(),
  1427. starttime: $("#con_startTime").val(),
  1428. endtime: $("#con_endTime").val(),
  1429. token: $.cookie("token"),
  1430. };
  1431. return param;
  1432. },
  1433. onLoadSuccess: function() {
  1434. //加载成功时执行
  1435. //layer.msg("加载成功");
  1436. },
  1437. onLoadError: function() {
  1438. //加载失败时执行
  1439. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1440. },
  1441. });
  1442. // } else if (type == "1") {
  1443. //先销毁表格
  1444. $("#oldlist").bootstrapTable("destroy");
  1445. //初始化表格,动态从服务器加载数据
  1446. $("#oldlist").bootstrapTable({
  1447. method: "get", //使用get请求到服务器获取数据
  1448. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1449. contentType: "application/x-www-form-urlencoded",
  1450. striped: true, //表格显示条纹
  1451. pagination: true, //启动分页
  1452. pageSize: 5, //每页显示的记录数
  1453. pageNumber: 1, //当前第几页
  1454. pageList: [5, 10], //记录数可选列表
  1455. search: false, //是否启用查询
  1456. showColumns: false, //显示下拉框勾选要显示的列
  1457. showRefresh: false, //显示刷新按钮
  1458. sidePagination: "server", //表示服务端请求
  1459. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1460. //设置为limit可以获取limit, offset, search, sort, order
  1461. queryParamsType: "undefined",
  1462. queryParams: function queryParams(params) {
  1463. //设置查询参数
  1464. var param = {
  1465. page: params.pageNumber,
  1466. pagesize: params.pageSize,
  1467. tel: $(".hidTel").val(),
  1468. starttime: $("#old_startTime").val(),
  1469. endtime: $("#old_endTime").val(),
  1470. token: $.cookie("token"),
  1471. };
  1472. return param;
  1473. },
  1474. onLoadSuccess: function() {
  1475. //加载成功时执行
  1476. //layer.msg("加载成功");
  1477. },
  1478. onLoadError: function() {
  1479. //加载失败时执行
  1480. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1481. },
  1482. });
  1483. // }
  1484. }
  1485. //格式化工单号
  1486. function formatWorkOrderNum(val, row) {
  1487. if(val) {
  1488. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1489. }
  1490. }
  1491. //编号
  1492. function Code(val, row, index) {
  1493. return index + 1;
  1494. }
  1495. function GetCallState(val) {
  1496. if(val == "1") {
  1497. return "已接通";
  1498. } else {
  1499. return "未接通";
  1500. }
  1501. }
  1502. //音频
  1503. function setCode(val) {
  1504. if(val) {
  1505. return(
  1506. '<div class="imgs" style="cursor: pointer;">' +
  1507. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1508. val +
  1509. '" />' +
  1510. "</div>"
  1511. );
  1512. } else {
  1513. return "";
  1514. }
  1515. }
  1516. function recording(ele) {
  1517. var path = $(ele).attr("item");
  1518. layer.open({
  1519. type: 2,
  1520. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1521. title: '录音',
  1522. area: ['30%', '20%'], //宽高
  1523. maxmin: true,
  1524. shade: 0
  1525. });
  1526. }
  1527. function GetLink(val) {
  1528. if(val) {
  1529. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1530. } else {
  1531. return "";
  1532. }
  1533. }
  1534. function GetLinkAll(val){
  1535. if(val) {
  1536. var arr = val.split(",")
  1537. var str = ""
  1538. arr.forEach(function(v, i) {
  1539. str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
  1540. })
  1541. str += str.slice(0, -1);
  1542. return str;
  1543. }else{
  1544. return "";
  1545. }
  1546. }
  1547. function formatterResult(val) {
  1548. if(val) {
  1549. // + ' title="' + val + '" ';
  1550. var strResult = val;
  1551. if(strResult.length > 20) {
  1552. strResult = strResult.substring(0, 20) + "...";
  1553. }
  1554. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1555. return strResult;
  1556. }
  1557. }
  1558. //查看详情
  1559. function ckxq(str) {
  1560. layer.open({
  1561. type: 2,
  1562. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1563. title: "工单详情",
  1564. area: ["80%", "80%"], //宽高
  1565. });
  1566. }
  1567. //截取字符串
  1568. function GetCont(val) {
  1569. if(val) {
  1570. var str = "<div ";
  1571. if(val.length > 20) {
  1572. str = str + ' title="' + val + '" ';
  1573. val = val.substr(0, 20) + "...";
  1574. }
  1575. return str + ">" + val + "</div>";
  1576. } else {
  1577. return "";
  1578. }
  1579. }
  1580. //加载字典
  1581. function loadDic(obj, pid) {
  1582. obj.empty();
  1583. obj.append('<option selected="selected" value="">请选择</option>');
  1584. if(!pid) {
  1585. pid = -1;
  1586. }
  1587. $.getJSON(
  1588. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1589. token: $.cookie("token"),
  1590. pid: pid,
  1591. },
  1592. function(data) {
  1593. if(data.state.toLowerCase() == "success") {
  1594. var content = data.data;
  1595. $(content).each(function(i, n) {
  1596. $(
  1597. "<option value='" +
  1598. n.F_ValueId +
  1599. "'>" +
  1600. n.F_Value +
  1601. "</option>"
  1602. ).appendTo(obj);
  1603. });
  1604. }
  1605. }
  1606. );
  1607. }
  1608. //获取知识库
  1609. function loadZSK(type = "1") {
  1610. var table = $("#tableList" + type);
  1611. $(".tableWarpper" + type)
  1612. .show()
  1613. .siblings()
  1614. .hide();
  1615. table.bootstrapTable("destroy");
  1616. if(type === "1") {
  1617. //初始化表格,动态从服务器加载数据
  1618. table.bootstrapTable({
  1619. method: "get", //使用get请求到服务器获取数据
  1620. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1621. contentType: "application/x-www-form-urlencoded",
  1622. striped: true, //表格显示条纹
  1623. pagination: true, //启动分页
  1624. pageSize: 10, //每页显示的记录数
  1625. pageNumber: 1, //当前第几页
  1626. pageList: [10, 20, 50, 100], //记录数可选列表
  1627. search: false, //是否启用查询
  1628. showColumns: false, //显示下拉框勾选要显示的列
  1629. showRefresh: false, //显示刷新按钮
  1630. sidePagination: "server", //表示服务端请求
  1631. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1632. //设置为limit可以获取limit, offset, search, sort, order
  1633. queryParamsType: "undefined",
  1634. queryParams: function queryParams(params) {
  1635. //设置查询参数
  1636. var param = {
  1637. page: params.pageNumber,
  1638. pagesize: params.pageSize,
  1639. token: $.cookie("token"),
  1640. keyvalue: "",
  1641. stime: "",
  1642. etime: "",
  1643. };
  1644. return param;
  1645. },
  1646. onLoadSuccess: function() {
  1647. //加载成功时执行
  1648. //layer.msg("加载成功");
  1649. },
  1650. onLoadError: function() {
  1651. //加载失败时执行
  1652. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1653. },
  1654. });
  1655. } else if(type === "2") {
  1656. //初始化表格,动态从服务器加载数据
  1657. table.bootstrapTable({
  1658. method: "get", //使用get请求到服务器获取数据
  1659. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1660. contentType: "application/x-www-form-urlencoded",
  1661. striped: true, //表格显示条纹
  1662. pagination: true, //启动分页
  1663. pageSize: 10, //每页显示的记录数
  1664. pageNumber: 1, //当前第几页
  1665. pageList: [10, 20, 50, 100], //记录数可选列表
  1666. search: false, //是否启用查询
  1667. showColumns: false, //显示下拉框勾选要显示的列
  1668. showRefresh: false, //显示刷新按钮
  1669. sidePagination: "server", //表示服务端请求
  1670. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1671. //设置为limit可以获取limit, offset, search, sort, order
  1672. queryParamsType: "undefined",
  1673. queryParams: function queryParams(params) {
  1674. //设置查询参数
  1675. var param = {
  1676. page: params.pageNumber,
  1677. pagesize: params.pageSize,
  1678. token: $.cookie("token"),
  1679. keyvalue: "",
  1680. key: "",
  1681. stime: "",
  1682. etime: "",
  1683. };
  1684. return param;
  1685. },
  1686. onLoadSuccess: function() {
  1687. //加载成功时执行
  1688. //layer.msg("加载成功");
  1689. },
  1690. onLoadError: function() {
  1691. //加载失败时执行
  1692. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1693. },
  1694. });
  1695. } else if(type === "3") {
  1696. //初始化表格,动态从服务器加载数据
  1697. table.bootstrapTable({
  1698. method: "get", //使用get请求到服务器获取数据
  1699. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1700. contentType: "application/x-www-form-urlencoded",
  1701. striped: true, //表格显示条纹
  1702. pagination: true, //启动分页
  1703. pageSize: 10, //每页显示的记录数
  1704. pageNumber: 1, //当前第几页
  1705. pageList: [10, 20, 50, 100], //记录数可选列表
  1706. search: false, //是否启用查询
  1707. showColumns: false, //显示下拉框勾选要显示的列
  1708. showRefresh: false, //显示刷新按钮
  1709. sidePagination: "server", //表示服务端请求
  1710. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1711. //设置为limit可以获取limit, offset, search, sort, order
  1712. queryParamsType: "undefined",
  1713. queryParams: function queryParams(params) {
  1714. //设置查询参数
  1715. var param = {
  1716. page: params.pageNumber,
  1717. pagesize: params.pageSize,
  1718. token: $.cookie("token"),
  1719. keyvalue: "",
  1720. key: "",
  1721. stime: "",
  1722. etime: "",
  1723. };
  1724. return param;
  1725. },
  1726. onLoadSuccess: function() {
  1727. //加载成功时执行
  1728. //layer.msg("加载成功");
  1729. },
  1730. onLoadError: function() {
  1731. //加载失败时执行
  1732. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1733. },
  1734. });
  1735. } else if(type === "4") {
  1736. //初始化表格,动态从服务器加载数据
  1737. table.bootstrapTable({
  1738. method: "get", //使用get请求到服务器获取数据
  1739. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1740. contentType: "application/x-www-form-urlencoded",
  1741. striped: true, //表格显示条纹
  1742. pagination: true, //启动分页
  1743. pageSize: 10, //每页显示的记录数
  1744. pageNumber: 1, //当前第几页
  1745. pageList: [10, 20, 50, 100], //记录数可选列表
  1746. search: false, //是否启用查询
  1747. showColumns: false, //显示下拉框勾选要显示的列
  1748. showRefresh: false, //显示刷新按钮
  1749. sidePagination: "server", //表示服务端请求
  1750. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1751. //设置为limit可以获取limit, offset, search, sort, order
  1752. queryParamsType: "undefined",
  1753. queryParams: function queryParams(params) {
  1754. //设置查询参数
  1755. var param = {
  1756. page: params.pageNumber,
  1757. pagesize: params.pageSize,
  1758. token: $.cookie("token"),
  1759. keyvalue: "",
  1760. key: "",
  1761. stime: "",
  1762. etime: "",
  1763. };
  1764. return param;
  1765. },
  1766. onLoadSuccess: function() {
  1767. //加载成功时执行
  1768. //layer.msg("加载成功");
  1769. },
  1770. onLoadError: function() {
  1771. //加载失败时执行
  1772. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1773. },
  1774. });
  1775. } else if(type === "5") {
  1776. //初始化表格,动态从服务器加载数据
  1777. table.bootstrapTable({
  1778. method: "get", //使用get请求到服务器获取数据
  1779. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1780. contentType: "application/x-www-form-urlencoded",
  1781. striped: true, //表格显示条纹
  1782. pagination: true, //启动分页
  1783. pageSize: 10, //每页显示的记录数
  1784. pageNumber: 1, //当前第几页
  1785. pageList: [10, 20, 50, 100], //记录数可选列表
  1786. search: false, //是否启用查询
  1787. showColumns: false, //显示下拉框勾选要显示的列
  1788. showRefresh: false, //显示刷新按钮
  1789. sidePagination: "server", //表示服务端请求
  1790. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1791. //设置为limit可以获取limit, offset, search, sort, order
  1792. queryParamsType: "undefined",
  1793. queryParams: function queryParams(params) {
  1794. //设置查询参数
  1795. var param = {
  1796. page: params.pageNumber,
  1797. pagesize: params.pageSize,
  1798. token: $.cookie("token"),
  1799. keyvalue: "",
  1800. key: "",
  1801. stime: "",
  1802. etime: "",
  1803. };
  1804. return param;
  1805. },
  1806. onLoadSuccess: function() {
  1807. //加载成功时执行
  1808. //layer.msg("加载成功");
  1809. },
  1810. onLoadError: function() {
  1811. //加载失败时执行
  1812. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1813. },
  1814. });
  1815. } else if(type === "6") {
  1816. //初始化表格,动态从服务器加载数据
  1817. table.bootstrapTable({
  1818. method: "get", //使用get请求到服务器获取数据
  1819. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1820. contentType: "application/x-www-form-urlencoded",
  1821. striped: true, //表格显示条纹
  1822. pagination: true, //启动分页
  1823. pageSize: 10, //每页显示的记录数
  1824. pageNumber: 1, //当前第几页
  1825. pageList: [10, 20, 50, 100], //记录数可选列表
  1826. search: false, //是否启用查询
  1827. showColumns: false, //显示下拉框勾选要显示的列
  1828. showRefresh: false, //显示刷新按钮
  1829. sidePagination: "server", //表示服务端请求
  1830. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1831. //设置为limit可以获取limit, offset, search, sort, order
  1832. queryParamsType: "undefined",
  1833. queryParams: function queryParams(params) {
  1834. //设置查询参数
  1835. var param = {
  1836. page: params.pageNumber,
  1837. pagesize: params.pageSize,
  1838. token: $.cookie("token"),
  1839. keyvalue: "",
  1840. key: "",
  1841. stime: "",
  1842. etime: "",
  1843. };
  1844. return param;
  1845. },
  1846. onLoadSuccess: function() {
  1847. //加载成功时执行
  1848. //layer.msg("加载成功");
  1849. },
  1850. onLoadError: function() {
  1851. //加载失败时执行
  1852. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1853. },
  1854. });
  1855. } else if(type === "7") {
  1856. //初始化表格,动态从服务器加载数据
  1857. table.bootstrapTable({
  1858. method: "get", //使用get请求到服务器获取数据
  1859. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1860. contentType: "application/x-www-form-urlencoded",
  1861. striped: true, //表格显示条纹
  1862. pagination: true, //启动分页
  1863. pageSize: 10, //每页显示的记录数
  1864. pageNumber: 1, //当前第几页
  1865. pageList: [10, 20, 50, 100], //记录数可选列表
  1866. search: false, //是否启用查询
  1867. showColumns: false, //显示下拉框勾选要显示的列
  1868. showRefresh: false, //显示刷新按钮
  1869. sidePagination: "server", //表示服务端请求
  1870. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1871. //设置为limit可以获取limit, offset, search, sort, order
  1872. queryParamsType: "undefined",
  1873. queryParams: function queryParams(params) {
  1874. //设置查询参数
  1875. var param = {
  1876. page: params.pageNumber,
  1877. pagesize: params.pageSize,
  1878. token: $.cookie("token"),
  1879. type:1,
  1880. key:$('.rightSearchKey').val(),
  1881. };
  1882. return param;
  1883. },
  1884. onLoadSuccess: function() {
  1885. //加载成功时执行
  1886. //layer.msg("加载成功");
  1887. },
  1888. onLoadError: function() {
  1889. //加载失败时执行
  1890. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1891. },
  1892. });
  1893. } else if(type === "8") {
  1894. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1895. }
  1896. }
  1897. $('#rightSearch').click(function(){
  1898. loadZSK("7");
  1899. })
  1900. $(".ldcrb-top ul li").click(function() {
  1901. $(this).addClass("activity").siblings().removeClass("activity");
  1902. var type = $(this).attr("data-type");
  1903. loadZSK(type);
  1904. });
  1905. // 序号
  1906. function serialNumber(val, row, index) {
  1907. return index + 1;
  1908. }
  1909. // 操作
  1910. function operation1(val, row) {
  1911. return(
  1912. '<div class="tool_downs">' +
  1913. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1914. row.F_Id +
  1915. '" onclick="detailBtn1(\'' +
  1916. row.F_Id +
  1917. '\')" title="详情">详情</a>' +
  1918. "</div>"
  1919. );
  1920. }
  1921. // 操作
  1922. function operation2(val, row) {
  1923. return(
  1924. '<div class="tool_downs">' +
  1925. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1926. row.F_Id +
  1927. '" onclick="detailBtn2(\'' +
  1928. row.F_Id +
  1929. '\')" title="详情">详情</a>' +
  1930. "</div>"
  1931. );
  1932. }
  1933. // 操作
  1934. function operation3(val, row) {
  1935. return(
  1936. '<div class="tool_downs">' +
  1937. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1938. row.F_Id +
  1939. '" onclick="detailBtn3(\'' +
  1940. row.F_Id +
  1941. '\')" title="详情">详情</a>' +
  1942. "</div>"
  1943. );
  1944. }
  1945. // 操作
  1946. function operation4(val, row) {
  1947. return(
  1948. '<div class="tool_downs">' +
  1949. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1950. row.F_Id +
  1951. '" onclick="detailBtn4(\'' +
  1952. row.F_Id +
  1953. '\')" title="详情">详情</a>' +
  1954. "</div>"
  1955. );
  1956. }
  1957. // 操作
  1958. function operation5(val, row) {
  1959. return(
  1960. '<div class="tool_downs">' +
  1961. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1962. row.F_Id +
  1963. '" onclick="detailBtn5(\'' +
  1964. row.F_Id +
  1965. '\')" title="详情">详情</a>' +
  1966. "</div>"
  1967. );
  1968. }
  1969. // 操作
  1970. function operation6(val, row) {
  1971. return(
  1972. '<div class="tool_downs">' +
  1973. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1974. row.F_Id +
  1975. '" onclick="detailBtn6(\'' +
  1976. row.F_Id +
  1977. '\')" title="详情">详情</a>' +
  1978. "</div>"
  1979. );
  1980. }
  1981. // 操作
  1982. function operation7(val, row) {
  1983. return(
  1984. '<div class="tool_downs">' +
  1985. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1986. row.F_Id +
  1987. '" onclick="detailBtn7(\'' +
  1988. row.F_Id +
  1989. '\')" title="详情">详情</a>' +
  1990. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1991. row.F_Id +
  1992. '" onclick="noSolve(\'' +
  1993. row.F_Id +
  1994. '\')" title="未解决">未解决</a>' +
  1995. "</div>"
  1996. );
  1997. }
  1998. // 详情
  1999. function detailBtn1(id) {
  2000. layer.open({
  2001. type: 2,
  2002. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  2003. title: "政策专家库",
  2004. area: ["80%", "80%"], //宽高
  2005. });
  2006. }
  2007. // 详情
  2008. function detailBtn2(id) {
  2009. layer.open({
  2010. type: 2,
  2011. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  2012. title: "办事指南",
  2013. area: ["80%", "80%"], //宽高
  2014. });
  2015. }
  2016. // 详情
  2017. function detailBtn3(id) {
  2018. layer.open({
  2019. type: 2,
  2020. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  2021. title: "热点问题",
  2022. area: ["80%", "80%"], //宽高
  2023. });
  2024. }
  2025. // 详情
  2026. function detailBtn4(id) {
  2027. layer.open({
  2028. type: 2,
  2029. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  2030. title: "政策法规",
  2031. area: ["80%", "80%"], //宽高
  2032. });
  2033. }
  2034. // 详情
  2035. function detailBtn5(id) {
  2036. layer.open({
  2037. type: 2,
  2038. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  2039. title: "名词解释",
  2040. area: ["80%", "80%"], //宽高
  2041. });
  2042. }
  2043. // 详情
  2044. function detailBtn6(id) {
  2045. layer.open({
  2046. type: 2,
  2047. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  2048. title: "部门职能",
  2049. area: ["80%", "80%"], //宽高
  2050. });
  2051. }
  2052. // 详情
  2053. function detailBtn7(id) {
  2054. layer.open({
  2055. type: 2,
  2056. title: '查看知识库详情',
  2057. area: ['70%', '60%'],
  2058. maxmin:true,
  2059. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  2060. });
  2061. }
  2062. // 获取坐席
  2063. function getSeatData(obj) {
  2064. obj.empty();
  2065. $.getJSON(
  2066. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  2067. token: $.cookie("token"),
  2068. },
  2069. function(data) {
  2070. if(data.state.toLowerCase() == "success") {
  2071. var content = data.data;
  2072. $(content).each(function(i, n) {
  2073. $(
  2074. "<option value='" +
  2075. n.F_UserCode +
  2076. "'>" +
  2077. n.F_UserName +
  2078. "</option>"
  2079. ).appendTo(obj);
  2080. });
  2081. obj.selectpicker({
  2082. noneSelectedText: "请选择", //默认显示内容
  2083. });
  2084. obj.selectpicker("refresh");
  2085. }
  2086. }
  2087. );
  2088. }
  2089. // 综合查询
  2090. function loadComprehensiveList() {
  2091. //先销毁表格
  2092. $("#comprehensiveContentList").bootstrapTable("destroy");
  2093. //初始化表格,动态从服务器加载数据
  2094. $("#comprehensiveContentList").bootstrapTable({
  2095. method: "get", //使用get请求到服务器获取数据
  2096. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  2097. contentType: "application/x-www-form-urlencoded",
  2098. striped: true, //表格显示条纹
  2099. pagination: true, //启动分页
  2100. pageSize: 10, //每页显示的记录数
  2101. pageNumber: 1, //当前第几页
  2102. pageList: [10, 20, 50, 100], //记录数可选列表
  2103. search: false, //是否启用查询
  2104. showColumns: false, //显示下拉框勾选要显示的列
  2105. showRefresh: false, //显示刷新按钮
  2106. sidePagination: "server", //表示服务端请求
  2107. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2108. //设置为limit可以获取limit, offset, search, sort, order
  2109. queryParamsType: "undefined",
  2110. queryParams: function queryParams(params) {
  2111. //设置查询参数
  2112. var param = {
  2113. page: params.pageNumber,
  2114. pagesize: params.pageSize,
  2115. workid: $("#wids").val().replace(/\s+/g, ""),
  2116. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2117. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2118. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2119. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2120. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2121. // starttime: $("#starttime").val(), //=开始时间
  2122. // endtime: $("#endtime").val(), //=结束时间
  2123. comprehensive: 1,
  2124. token: $.cookie("token"),
  2125. };
  2126. return param;
  2127. },
  2128. onLoadSuccess: function(data) {
  2129. //加载成功时执行
  2130. // layer.msg("加载成功");
  2131. },
  2132. onLoadError: function() {
  2133. //加载失败时执行
  2134. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2135. },
  2136. });
  2137. }
  2138. function conversionBootstrapSelectData(obj) {
  2139. var returnData = "";
  2140. var selectedData = obj.val();
  2141. if(selectedData != null) {
  2142. for(var i = 0; i < selectedData.length; i++) {
  2143. returnData += selectedData[i] + ","
  2144. }
  2145. returnData = returnData.slice(0, -1);
  2146. } else {
  2147. returnData = ""
  2148. }
  2149. return returnData;
  2150. }
  2151. //解决
  2152. function resolve(id) {
  2153. var laye = layer.confirm(
  2154. "确定解决?", {
  2155. btn: ["确定", "取消"], //可以无限个按钮
  2156. },
  2157. function() {
  2158. //按钮【按钮一】的回调
  2159. $.ajax({
  2160. type: "post",
  2161. url: huayi.config.callcenter_url + "Repository/OptRep",
  2162. async: true,
  2163. dataType: "json",
  2164. data: {
  2165. token: $.cookie("token"),
  2166. repid: id,
  2167. type: 1,
  2168. },
  2169. success: function(data) {
  2170. if(data.state.toLowerCase() == "success") {
  2171. layer.msg("提交成功!");
  2172. layer.close(laye);
  2173. }
  2174. },
  2175. });
  2176. },
  2177. function(index) {
  2178. //按钮【按钮二】的回调
  2179. layer.close(laye);
  2180. }
  2181. );
  2182. }
  2183. //未解决
  2184. function noSolve(id) {
  2185. var laye = layer.open({
  2186. type: 1,
  2187. shade: false,
  2188. area: ["430px", "260px"],
  2189. title: "请输入未解决原因", //不显示标题
  2190. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2191. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2192. "</div>",
  2193. cancel: function() {
  2194. layer.close();
  2195. },
  2196. btn: ["确定", "取消"], //按钮
  2197. yes: function() {
  2198. console.log($("#resultNoSolve").val())
  2199. if(!$("#resultNoSolve").val()) {
  2200. layer.msg("请填写未解决原因!");
  2201. return false;
  2202. } else {
  2203. $.ajax({
  2204. type: "post",
  2205. url: huayi.config.callcenter_url + "Repository/OptRep",
  2206. async: true,
  2207. dataType: "json",
  2208. data: {
  2209. token: $.cookie("token"),
  2210. repid: id,
  2211. reason: $("#resultNoSolve").val(),
  2212. type: 2,
  2213. },
  2214. success: function(data) {
  2215. if(data.state.toLowerCase() == "success") {
  2216. layer.msg("提交成功!");
  2217. layer.close(laye);
  2218. loadZSK("7");
  2219. }
  2220. },
  2221. });
  2222. }
  2223. },
  2224. });
  2225. }
  2226. //外呼弹屏
  2227. function whtp() {
  2228. $("#Result").val("");
  2229. if($(".WH").hasClass("fadeOutUp")) {
  2230. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2231. }
  2232. $(".WH").removeClass("hidens");
  2233. $(".first").removeClass("first");
  2234. $(".WH").addClass("first");
  2235. loadWH();
  2236. }
  2237. //加载外呼电话列表
  2238. function loadWH() {
  2239. $(".phonediv").hide();
  2240. var n = $(".bg_title .lactive").attr("itemid");
  2241. switch(n) {
  2242. case "0":
  2243. var obj0 = $(".phonediv").eq(0);
  2244. obj0.show();
  2245. //先销毁表格
  2246. var table = obj0.find(".phonelist");
  2247. table.bootstrapTable("destroy");
  2248. //初始化表格,动态从服务器加载数据
  2249. table.bootstrapTable({
  2250. method: "get", //使用get请求到服务器获取数据
  2251. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2252. contentType: "application/x-www-form-urlencoded",
  2253. striped: true, //表格显示条纹
  2254. pagination: true, //启动分页
  2255. pageSize: 10, //每页显示的记录数
  2256. pageNumber: 1, //当前第几页
  2257. pageList: [10, 20, 50, 100], //记录数可选列表
  2258. search: false, //是否启用查询
  2259. showColumns: false, //显示下拉框勾选要显示的列
  2260. showRefresh: false, //显示刷新按钮
  2261. sidePagination: "server", //表示服务端请求
  2262. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2263. //设置为limit可以获取limit, offset, search, sort, order
  2264. queryParamsType: "undefined",
  2265. queryParams: function queryParams(params) {
  2266. //设置查询参数
  2267. var param = {
  2268. page: params.pageNumber,
  2269. pagesize: params.pageSize,
  2270. tel: $("#lastphone").val(),
  2271. token: $.cookie("token"),
  2272. };
  2273. return param;
  2274. },
  2275. onLoadSuccess: function() {
  2276. //加载成功时执行
  2277. //layer.msg("加载成功");
  2278. },
  2279. onLoadError: function() {
  2280. //加载失败时执行
  2281. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2282. },
  2283. });
  2284. break;
  2285. case "1":
  2286. var obj1 = $(".phonediv").eq(1);
  2287. obj1.show();
  2288. var table = obj1.find(".phonelist");
  2289. table.bootstrapTable("destroy");
  2290. //初始化表格,动态从服务器加载数据
  2291. table.bootstrapTable({
  2292. method: "get", //使用get请求到服务器获取数据
  2293. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2294. contentType: "application/x-www-form-urlencoded",
  2295. striped: true, //表格显示条纹
  2296. pagination: true, //启动分页
  2297. pageSize: 10, //每页显示的记录数
  2298. pageNumber: 1, //当前第几页
  2299. pageList: [10, 20, 50, 100], //记录数可选列表
  2300. search: false, //是否启用查询
  2301. showColumns: false, //显示下拉框勾选要显示的列
  2302. showRefresh: false, //显示刷新按钮
  2303. sidePagination: "server", //表示服务端请求
  2304. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2305. //设置为limit可以获取limit, offset, search, sort, order
  2306. queryParamsType: "undefined",
  2307. queryParams: function queryParams(params) {
  2308. //设置查询参数
  2309. var param = {
  2310. page: params.pageNumber,
  2311. pagesize: params.pageSize,
  2312. tel: $("#gsphone").val(),
  2313. name: $("#gsname").val(),
  2314. token: $.cookie("token"),
  2315. };
  2316. return param;
  2317. },
  2318. onLoadSuccess: function() {
  2319. //加载成功时执行
  2320. //layer.msg("加载成功");
  2321. },
  2322. onLoadError: function() {
  2323. //加载失败时执行
  2324. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2325. },
  2326. });
  2327. break;
  2328. case "2":
  2329. var obj2 = $(".phonediv").eq(2);
  2330. obj2.show();
  2331. var table = obj2.find(".phonelist");
  2332. table.bootstrapTable("destroy");
  2333. //初始化表格,动态从服务器加载数据
  2334. table.bootstrapTable({
  2335. method: "get", //使用get请求到服务器获取数据
  2336. url: huayi.config.callcenter_url +
  2337. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2338. contentType: "application/x-www-form-urlencoded",
  2339. striped: true, //表格显示条纹
  2340. pagination: true, //启动分页
  2341. pageSize: 10, //每页显示的记录数
  2342. pageNumber: 1, //当前第几页
  2343. pageList: [10, 20, 50, 100], //记录数可选列表
  2344. search: false, //是否启用查询
  2345. showColumns: false, //显示下拉框勾选要显示的列
  2346. showRefresh: false, //显示刷新按钮
  2347. sidePagination: "server", //表示服务端请求
  2348. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2349. //设置为limit可以获取limit, offset, search, sort, order
  2350. queryParamsType: "undefined",
  2351. queryParams: function queryParams(params) {
  2352. //设置查询参数
  2353. var param = {
  2354. page: params.pageNumber,
  2355. pagesize: params.pageSize,
  2356. tel: $("#khphone").val(),
  2357. name: $("#khname").val(),
  2358. token: $.cookie("token"),
  2359. };
  2360. return param;
  2361. },
  2362. onLoadSuccess: function() {
  2363. //加载成功时执行
  2364. //layer.msg("加载成功");
  2365. },
  2366. onLoadError: function() {
  2367. //加载失败时执行
  2368. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2369. },
  2370. });
  2371. break;
  2372. case "3":
  2373. $(".phonediv").eq(3).show();
  2374. $("#zxTable tbody").html("");
  2375. if(obj.AgentID) {
  2376. obj.Type = "GetAgentList";
  2377. Send();
  2378. }
  2379. break;
  2380. }
  2381. }
  2382. function view(val) {
  2383. var str = "";
  2384. if(val) {
  2385. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2386. }
  2387. return str;
  2388. }
  2389. function call(val) {
  2390. $("#Result").val(val);
  2391. $(".img").removeClass("hidens");
  2392. }
  2393. function ftime(val) {
  2394. if(val) {
  2395. return helper.DateFormat.getFormatTime(val);
  2396. } else {
  2397. return "";
  2398. }
  2399. }
  2400. function logout() {
  2401. $.ajax({
  2402. url: huayi.config.callcenter_url + "Login/Logout",
  2403. data: {
  2404. token: $.cookie("token"),
  2405. },
  2406. dataType: "json",
  2407. success: function(res) {
  2408. if(res.state) {
  2409. $.cookie("token", "");
  2410. window.localStorage.removeItem("token");
  2411. window.localStorage.removeItem("extno");
  2412. window.localStorage.removeItem("zx_user");
  2413. window.localStorage.removeItem("socket_state");
  2414. location.href = "./login.html";
  2415. }
  2416. },
  2417. });
  2418. }
  2419. //跳转
  2420. function Jumps() {
  2421. $("iframe:visible")[0].src = "widgets.html";
  2422. }
  2423. ////子页面返回主页
  2424. //function home_index() {
  2425. // top.$("iframe:visible")[0].src = "widgets.html";
  2426. //}
  2427. // 获取乡镇
  2428. $("#sourcearea").change(function() {
  2429. getTownshipVillage($("#township"), $("#sourcearea").val());
  2430. });
  2431. // 获取村
  2432. $("#township").change(function() {
  2433. getTownshipVillage($("#village"), $("#township").val());
  2434. });
  2435. //区域
  2436. function QY(obj) {
  2437. obj.empty();
  2438. obj.append('<option selected="selected" value="">请选择</option>');
  2439. $.getJSON(
  2440. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2441. token: $.cookie("token"),
  2442. },
  2443. function(data) {
  2444. if(data.state.toLowerCase() == "success") {
  2445. var content = data.data;
  2446. $(content).each(function(i, n) {
  2447. if(n.F_AreaName !== "市区") {
  2448. if(n.F_AreaName === "文峰区") {
  2449. $(
  2450. "<option value='" +
  2451. n.F_AreaId +
  2452. "' selected='selected'>" +
  2453. n.F_AreaName +
  2454. "</option>"
  2455. ).appendTo(obj);
  2456. } else {
  2457. $(
  2458. "<option value='" +
  2459. n.F_AreaId +
  2460. "'>" +
  2461. n.F_AreaName +
  2462. "</option>"
  2463. ).appendTo(obj);
  2464. }
  2465. }
  2466. });
  2467. }
  2468. }
  2469. );
  2470. }
  2471. //获取乡镇,村
  2472. function getTownshipVillage(obj, parentid) {
  2473. obj.empty();
  2474. obj.append('<option selected="selected" value="">请选择</option>');
  2475. $.getJSON(
  2476. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2477. token: $.cookie("token"),
  2478. parentid: parentid,
  2479. },
  2480. function(data) {
  2481. if(data.state.toLowerCase() == "success") {
  2482. var content = data.data;
  2483. $(content).each(function(i, n) {
  2484. $(
  2485. "<option value='" +
  2486. n.F_AreaId +
  2487. "'>" +
  2488. n.F_AreaName +
  2489. "</option>"
  2490. ).appendTo(obj);
  2491. });
  2492. }
  2493. }
  2494. );
  2495. }
  2496. //来源
  2497. function LY(obj) {
  2498. obj.empty();
  2499. $.getJSON(
  2500. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2501. token: $.cookie("token"),
  2502. id: 1,
  2503. },
  2504. function(data) {
  2505. if(data.state.toLowerCase() == "success") {
  2506. var content = data.data;
  2507. $(content).each(function(i, n) {
  2508. $(
  2509. "<option value='" +
  2510. n.F_ValueId +
  2511. "'>" +
  2512. n.F_Value +
  2513. "</option>"
  2514. ).appendTo(obj);
  2515. });
  2516. }
  2517. }
  2518. );
  2519. }
  2520. //类别
  2521. function LB(obj) {
  2522. obj.empty();
  2523. $.getJSON(
  2524. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2525. token: $.cookie("token"),
  2526. id: 2,
  2527. },
  2528. function(data) {
  2529. if(data.state.toLowerCase() == "success") {
  2530. var content = data.data;
  2531. $(content).each(function(i, n) {
  2532. $(
  2533. "<option value='" +
  2534. n.F_ValueId +
  2535. "'>" +
  2536. n.F_Value +
  2537. "</option>"
  2538. ).appendTo(obj);
  2539. });
  2540. }
  2541. }
  2542. );
  2543. }
  2544. //主题
  2545. function ZT(obj) {
  2546. obj.empty();
  2547. $.getJSON(
  2548. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2549. token: $.cookie("token"),
  2550. id: 3,
  2551. },
  2552. function(data) {
  2553. if(data.state.toLowerCase() == "success") {
  2554. var content = data.data;
  2555. $(content).each(function(i, n) {
  2556. $(
  2557. "<option value='" +
  2558. n.F_ValueId +
  2559. "'>" +
  2560. n.F_Value +
  2561. "</option>"
  2562. ).appendTo(obj);
  2563. });
  2564. }
  2565. }
  2566. );
  2567. }
  2568. //电话类别
  2569. function getPhoneType(obj) {
  2570. obj.empty();
  2571. $.ajax({
  2572. type: "get",
  2573. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2574. dataType: "json",
  2575. async: true,
  2576. data: {
  2577. token: $.cookie("token"),
  2578. id: 2498,
  2579. },
  2580. success: function(data) {
  2581. if(data.state.toLowerCase() == "success") {
  2582. var content = data.data;
  2583. $(content).each(function(i, n) {
  2584. $(
  2585. "<option value='" +
  2586. n.F_Value +
  2587. "'>" +
  2588. n.F_Remark +
  2589. "</option>"
  2590. ).appendTo(obj);
  2591. });
  2592. }
  2593. },
  2594. });
  2595. }
  2596. //获取来电类型
  2597. function GetDicValueList() {
  2598. $("#dicValueList ul").html("");
  2599. $.getJSON(
  2600. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2601. id: 45,
  2602. token: $.cookie("token"),
  2603. },
  2604. function(result) {
  2605. if(result.state.toLowerCase() == "success") {
  2606. for(var i = 0; i < result.data.length; i++) {
  2607. $("#dicValueList ul").append(
  2608. '<li><label data-valDic="' +
  2609. result.data[i].F_ValueId +
  2610. '" id="unit' +
  2611. i +
  2612. '">' +
  2613. result.data[i].F_Value +
  2614. "</label></li>"
  2615. );
  2616. }
  2617. }
  2618. }
  2619. );
  2620. }
  2621. //点击来电类型
  2622. var dicTypeid = 46; //默认是 已受理
  2623. $(document).on("click", "#dicValueList li label", function() {
  2624. if($.cookie("code")==="spdbzy"){
  2625. return
  2626. }
  2627. if(!$(this).hasClass("checkedDept")) {
  2628. var $that = $(this);
  2629. if($(".hidCallID").val()) {
  2630. dicTypeid = 46; //默认是 已受理
  2631. dicTypeid =
  2632. $(this).attr("data-valDic") != 46 ?
  2633. $(this).attr("data-valDic") :
  2634. 46;
  2635. $.post(
  2636. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2637. callid: $(".hidCallID").val(),
  2638. // callid: 59054,
  2639. typeid: dicTypeid,
  2640. token: $.cookie("token"),
  2641. },
  2642. function(result) {
  2643. //debugger;
  2644. var results = JSON.parse(result);
  2645. if(results.state.toLowerCase() == "success") {
  2646. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2647. $that
  2648. .addClass("checkedDept")
  2649. .parent()
  2650. .siblings()
  2651. .children()
  2652. .removeClass("checkedDept");
  2653. if(dicTypeid != 46) {
  2654. // $("#dicForms").hide();
  2655. layer.msg("来电类型保存成功!");
  2656. if(dicTypeid == 50) {
  2657. loadOld();
  2658. }
  2659. } else {
  2660. $("#dicForms").show();
  2661. }
  2662. }
  2663. }
  2664. );
  2665. } else {
  2666. //console.info('传递来电类型失败');
  2667. }
  2668. } else {
  2669. //$(this).removeClass('checkedDept');
  2670. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2671. }
  2672. });
  2673. // 历史工单状态
  2674. function historyOrderStates(val, row) {
  2675. var html = "";
  2676. switch(val + "") {
  2677. case "0":
  2678. html = "新工单";
  2679. if(row.F_IsReturn == 1) {
  2680. html = "新工单(回退)";
  2681. }
  2682. break;
  2683. case "1":
  2684. html = "待交办";
  2685. break;
  2686. case "2":
  2687. html = '<span style="color:#FF0000;">待查收</span>';
  2688. break;
  2689. case "3":
  2690. html = "退回审核中";
  2691. break;
  2692. case "4":
  2693. html = "办理中";
  2694. break;
  2695. case "5":
  2696. html = "延时审核";
  2697. break;
  2698. case "6":
  2699. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2700. html = "已办未果";
  2701. } else {
  2702. html = "已办理";
  2703. }
  2704. break;
  2705. case "7":
  2706. html = "已回访";
  2707. break;
  2708. case "8":
  2709. if(row.F_Identification === 0) {
  2710. html = "重置转发";
  2711. } else if(row.F_Identification === 1) {
  2712. html = "退回重办";
  2713. } else {
  2714. html = "重办中";
  2715. }
  2716. break;
  2717. case "9":
  2718. html = "已结案";
  2719. break;
  2720. case "10":
  2721. html = "待审核";
  2722. break;
  2723. case "11":
  2724. html = "重办待交办";
  2725. break;
  2726. case "13":
  2727. html = "重办驳回";
  2728. break;
  2729. }
  2730. return html;
  2731. }
  2732. // 历史工单操作
  2733. function historyOrderOperation(val, row) {
  2734. var roleCode = $.cookie("code");
  2735. if(roleCode === "GNZY") {
  2736. return(
  2737. '<a class="xg" onclick="tj(\'' +
  2738. row.F_WorkOrderId +
  2739. '\')" title="提交">提交</a>&nbsp;' +
  2740. '<a class="xg" onclick="workOrderEdit(\'' +
  2741. row.F_WorkOrderId +
  2742. '\')" title="编辑">编辑</a>'
  2743. );
  2744. } else {
  2745. return "-";
  2746. }
  2747. }
  2748. //提交
  2749. function tj(str) {
  2750. layer.confirm(
  2751. "确定要提交工单么?", {
  2752. btn: ["确定", "取消"], //按钮
  2753. },
  2754. function() {
  2755. //请求后台数据
  2756. /*发送请求*/
  2757. $.post(
  2758. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2759. ids: str,
  2760. token: $.cookie("token"),
  2761. },
  2762. function(result) {
  2763. result = JSON.parse(result);
  2764. if(result.state.toLowerCase() == "success") {
  2765. layer.msg("提交成功");
  2766. $("#orderlist").bootstrapTable("refresh");
  2767. //load();
  2768. }
  2769. }
  2770. );
  2771. }
  2772. );
  2773. }
  2774. // 编辑
  2775. function workOrderEdit(str) {
  2776. layer.open({
  2777. type: 2,
  2778. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2779. title: "编辑",
  2780. area: ["80%", "80%"], //宽高
  2781. });
  2782. }
  2783. function reminder(str, depId) {
  2784. layer.open({
  2785. type: 2,
  2786. content: "./CommonHtml/reminder.html?wid=" +
  2787. str +
  2788. "&depId=" +
  2789. depId +
  2790. "&callid=" +
  2791. $(".hidCallID").val() +
  2792. "", //iframe的url,no代表不显示滚动条
  2793. title: "催单内容",
  2794. area: ["40%", "40%"], //宽高
  2795. });
  2796. }
  2797. //跳转超期共单列表
  2798. $(".surIcon").click(function() {
  2799. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2800. });
  2801. //右上角消息列表
  2802. function rightUp() {
  2803. helper.init.isload = 0;
  2804. $(".drm").html("");
  2805. $.ajax({
  2806. type: "get",
  2807. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2808. async: true,
  2809. dataType: "json",
  2810. data: {
  2811. token: $.cookie("token"),
  2812. top: 5,
  2813. //mid:$('.mid').val()
  2814. },
  2815. success: function(data) {
  2816. helper.init.isload = 1;
  2817. $(".mid").val(data.maxid);
  2818. // helper.cookies.set("mid", data.maxid, 7);
  2819. $(".xx_count").html(data.total);
  2820. $(".sur_count").html(data.timeoutcount);
  2821. $("#cqorder").val(data.timeoutcount);
  2822. if(data.rows) {
  2823. $.each(data.rows, function(i, n) {
  2824. if(i < 10) {
  2825. $(
  2826. "<li>" +
  2827. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2828. n.F_WorkOrderId +
  2829. ')">' +
  2830. '<div class="tipCon">' +
  2831. n.F_ComContent +
  2832. "</div>" +
  2833. '<div class="order_time clearfix">' +
  2834. '<span class="work_order">订单号:' +
  2835. n.F_WorkOrderId +
  2836. "</span>" +
  2837. '<span class="ort">' +
  2838. n.F_CreateTime +
  2839. "</span>" +
  2840. "</div>" +
  2841. '</a></li><li class="divider"></li>'
  2842. ).appendTo(".drm");
  2843. }
  2844. });
  2845. }
  2846. $(
  2847. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2848. '<div class="order_time clearfix">' +
  2849. '<span class="work_order">查看更多</span>' +
  2850. '<span class="ort"> ' +
  2851. ">>" +
  2852. "</span>" +
  2853. "</div>" +
  2854. "</a></li>"
  2855. ).appendTo(".drm");
  2856. },
  2857. });
  2858. }
  2859. function goDC() {
  2860. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2861. }
  2862. //右下角消息弹框
  2863. function rightDown() {
  2864. helper.init.isload = 0;
  2865. var tota = 0;
  2866. $.ajax({
  2867. type: "get",
  2868. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2869. async: true,
  2870. dataType: "json",
  2871. data: {
  2872. token: $.cookie("token"),
  2873. },
  2874. success: function(data) {
  2875. helper.init.isload = 1;
  2876. $(".rightDown_list").html("");
  2877. var con = data.data;
  2878. if(con.length > 0) {
  2879. con.push({
  2880. state: 15,
  2881. con: $("#cqorder").val()
  2882. });
  2883. }
  2884. $(con).each(function(i, n) {
  2885. var sts = "";
  2886. switch(n.state) {
  2887. case 0:
  2888. sts = "待处理";
  2889. break;
  2890. case 1:
  2891. sts = "待交办";
  2892. break;
  2893. case 2:
  2894. sts = "待查收";
  2895. break;
  2896. case 3:
  2897. sts = "退回审核中";
  2898. break;
  2899. case 4:
  2900. sts = "办理中(主办)";
  2901. break;
  2902. case 5:
  2903. sts = "延时审核中";
  2904. break;
  2905. case 6:
  2906. sts = "待回访";
  2907. break;
  2908. case 7:
  2909. sts = "已回访";
  2910. break;
  2911. case 8:
  2912. sts = "重办中";
  2913. break;
  2914. case 9:
  2915. sts = "已结案";
  2916. break;
  2917. case 10:
  2918. sts = "办理中(协办)";
  2919. break;
  2920. case 11:
  2921. sts = "待处理";
  2922. break;
  2923. case 12:
  2924. sts = "待审核";
  2925. break;
  2926. case 13:
  2927. sts = "待督办";
  2928. break;
  2929. case 15:
  2930. sts = "超期工单";
  2931. break;
  2932. case 16:
  2933. sts = "重办驳回";
  2934. break;
  2935. default:
  2936. sts = "其他";
  2937. break;
  2938. }
  2939. $(
  2940. '<li onclick="turnTo(this)">' +
  2941. '<a href="javaScript:;" data-index="' +
  2942. n.state +
  2943. '">' +
  2944. "<div>" +
  2945. sts +
  2946. '<span class="pull-right text-muted small">' +
  2947. n.con +
  2948. "条</span>" +
  2949. "</div>" +
  2950. "</a>" +
  2951. "</li>"
  2952. ).appendTo(".rightDown_list");
  2953. tota = tota + parseInt(n.con);
  2954. });
  2955. $(".messageTotal").html(tota);
  2956. },
  2957. });
  2958. }
  2959. function turnTo(a) {
  2960. var state = $(a).children("a").attr("data-index");
  2961. switch(state) {
  2962. case "0":
  2963. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2964. break;
  2965. case "1":
  2966. $("iframe:visible")[0].src =
  2967. "Business/LeaderDCL.html?states=" + state;
  2968. break; //代交办
  2969. case "2":
  2970. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2971. break; //待查收
  2972. case "3":
  2973. $("iframe:visible")[0].src =
  2974. "Business/LeaderDCL.html?states=" + state;
  2975. break; //退回审核中
  2976. case "4":
  2977. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2978. break; //办理中(主办)
  2979. case "5":
  2980. $("iframe:visible")[0].src =
  2981. "Business/LeaderDCL.html?states=" + state;
  2982. break; //延时审核中
  2983. case "6":
  2984. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2985. break;
  2986. case "7":
  2987. $("iframe:visible")[0].src =
  2988. "Business/LeaderDCL.html?states=" + state;
  2989. break; //已回访
  2990. case "8":
  2991. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2992. break; //重办中
  2993. case "10":
  2994. $("iframe:visible")[0].src =
  2995. "Business/WorkDCCO.html?states=" + state;
  2996. break; //办理中协办
  2997. case "11":
  2998. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  2999. break; //办理中协办
  3000. case "12":
  3001. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  3002. break; //待审核
  3003. case "13":
  3004. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  3005. break; //待督办
  3006. case "15":
  3007. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  3008. break; //超期工单
  3009. case "16":
  3010. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  3011. break; //重办驳回工单
  3012. default:
  3013. sts = "其他";
  3014. break;
  3015. }
  3016. }
  3017. ///拖拽效果
  3018. //拖动事件
  3019. var box = document.getElementById("box");
  3020. //鼠标按下的函数
  3021. box.onmousedown = function(ev) {
  3022. var oEvent = ev || event;
  3023. //求出鼠标和box的位置差值
  3024. var x = oEvent.clientX - box.offsetLeft;
  3025. var y = oEvent.clientY - box.offsetTop;
  3026. //鼠标移动的函数
  3027. //把事件加在document上,解决因为鼠标移动太快时,
  3028. //鼠标超过box后就没有了拖拽的效果的问题
  3029. document.onmousemove = function(ev) {
  3030. var oEvent = ev || event;
  3031. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  3032. var l = oEvent.clientX - x;
  3033. var t = oEvent.clientY - y;
  3034. if(l < 0) {
  3035. l = 0;
  3036. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  3037. l = document.documentElement.clientWidth - box.offsetWidth;
  3038. }
  3039. if(t < 0) {
  3040. t = 0;
  3041. } else if(
  3042. t >
  3043. document.documentElement.clientHeight - box.offsetHeight
  3044. ) {
  3045. t = document.documentElement.clientHeight - box.offsetHeight;
  3046. }
  3047. box.style.left = l + "px";
  3048. box.style.top = t + "px";
  3049. };
  3050. //鼠标抬起的函数
  3051. document.onmouseup = function() {
  3052. document.onmousemove = null;
  3053. document.onmouseup = null;
  3054. };
  3055. //火狐浏览器在拖拽空div时会出现bug
  3056. //return false阻止默认事件,解决火狐的bug
  3057. // return false;
  3058. };
  3059. function messages(type) {
  3060. if(!type) {
  3061. type = $(".right-tab li.active").index();
  3062. }
  3063. var html = $("#tab-" + (type + 1)).find(".chat_box");
  3064. html.html("");
  3065. helper.init.isload = 0;
  3066. $.ajax({
  3067. type: "get",
  3068. url: huayi.config.callcenter_url + "Index/GetChatLists",
  3069. async: true,
  3070. dataType: "json",
  3071. data: {
  3072. token: $.cookie("token"),
  3073. isread: type,
  3074. top: 50,
  3075. fromid: 0,
  3076. },
  3077. success: function(data) {
  3078. helper.init.isload = 1;
  3079. $("#tab-1").find(".message_count").html(data.total);
  3080. if(type == 0) {
  3081. if(data.total == 0) {
  3082. $(".readed").hide();
  3083. } else {
  3084. $(".readed").show();
  3085. }
  3086. $(".close_chat").show();
  3087. }
  3088. $(data.rows).each(function(i, n) {
  3089. var str = "";
  3090. str =
  3091. '<div class="sidebar-message">' +
  3092. '<a href="#">' +
  3093. '<div class="pull-left text-center">' +
  3094. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  3095. '<div class="m-t-xs">' +
  3096. n.F_UserName +
  3097. "</div>" +
  3098. "</div>" +
  3099. '<div class="media-body">' +
  3100. '<div class="chat_content">' +
  3101. GetCont(n.Content) +
  3102. "</div>" +
  3103. '<small class="text-muted">' +
  3104. n.CreateDate +
  3105. "</small>" +
  3106. '<span class="reply" data-FromUserId="' +
  3107. n.FromUserId +
  3108. '" data-ToUserId="' +
  3109. n.ToUserId +
  3110. '" data-roleId="' +
  3111. n.F_RoleId +
  3112. '" onclick="resply(this)">回复</span>';
  3113. if(n.IsRead != 1) {
  3114. str +=
  3115. '<span class="reply close_chat" data-index="' +
  3116. n.Id +
  3117. '" onclick="closed(this)">关闭</span>';
  3118. }
  3119. "</div>" + "</a>" + "</div>";
  3120. html.append(str);
  3121. });
  3122. },
  3123. });
  3124. }
  3125. function closed(a) {
  3126. var id = $(a).attr("data-index");
  3127. $.ajax({
  3128. type: "post",
  3129. url: huayi.config.callcenter_url + "Index/CloseChat",
  3130. async: true,
  3131. dataType: "json",
  3132. data: {
  3133. token: $.cookie("token"),
  3134. id: id,
  3135. },
  3136. success: function(data) {
  3137. if(data.total > 0) {
  3138. messages();
  3139. } else {
  3140. layer.msg("关闭消息失败!");
  3141. }
  3142. },
  3143. });
  3144. }
  3145. function resply(a) {
  3146. var userId = $(a).attr("data-FromUserId");
  3147. var toId = $(a).attr("data-ToUserId");
  3148. var roleId = $(a).attr("data-roleId");
  3149. layer.open({
  3150. type: 2,
  3151. content: "replyChat.html?userId=" +
  3152. userId +
  3153. "&roleId=" +
  3154. roleId +
  3155. "&toId=" +
  3156. toId, //iframe的url,no代表不显示滚动条
  3157. title: "回复消息",
  3158. area: ["50%", "60%"], //宽高
  3159. });
  3160. }
  3161. //登陆弹窗函数
  3162. function login_DK() {
  3163. layer.open({
  3164. type: 2,
  3165. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3166. title: "提示",
  3167. area: ["25%", "55%"], //宽高
  3168. });
  3169. }
  3170. // 顶部消息
  3171. function showTopMsgs() {
  3172. $("#top_notices_lists").toggle();
  3173. }
  3174. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3175. function getTopMsgs() {
  3176. helper.init.isload = 0;
  3177. $.getJSON(
  3178. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3179. token: $.cookie("token"),
  3180. smstype: 1,
  3181. },
  3182. function(result) {
  3183. if(result.state.toLowerCase() === "success") {
  3184. helper.init.isload = 1;
  3185. $("#top_notices_lists").empty();
  3186. result = result.data;
  3187. var str = "";
  3188. if(result && result.length) {
  3189. if(isFirstShowTopMsg) {
  3190. $("#top_notices_lists").hide();
  3191. isFirstShowTopMsg = false;
  3192. }
  3193. $("#top_notices_num").text(result.length);
  3194. if(result.length > 99) {
  3195. $("#top_notices_num").text(result.length);
  3196. }
  3197. for(var i = 0; i < result.length; i++) {
  3198. str +=
  3199. '<li class="top_notices_item">' +
  3200. '<span title="' +
  3201. result[i].SMS_Content +
  3202. '" class="top_notices_con">' +
  3203. result[i].SMS_Content +
  3204. "</span>" +
  3205. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3206. result[i].SMS_Id +
  3207. ', event)">未读</button>' +
  3208. "</li>" +
  3209. '<li class="divider"></li>';
  3210. }
  3211. } else {
  3212. str =
  3213. '<li class="top_notices_item">' +
  3214. '<span class="top_notices_con">暂无消息!</span>' +
  3215. "</li>";
  3216. $("#top_notices_num").text(0);
  3217. }
  3218. $("#top_notices_lists").append(str);
  3219. $("#top_notices_lists").find(".divider:last").remove();
  3220. }
  3221. }
  3222. );
  3223. }
  3224. // 标记消息状态
  3225. function signRead(signid, e) {
  3226. e.stopPropagation();
  3227. layer.confirm(
  3228. "确认已读后该条消息将不再提示,请慎重", {
  3229. icon: 7,
  3230. btn: ["确认", "取消"], //按钮
  3231. },
  3232. function(index) {
  3233. $.ajax({
  3234. type: "get",
  3235. url: huayi.config.callcenter_url +
  3236. "InternalMessages/UpdateState",
  3237. dataType: "json",
  3238. async: true,
  3239. data: {
  3240. ids: signid,
  3241. state: 1, //状态,0未读 1已读
  3242. token: $.cookie("token"),
  3243. },
  3244. success: function(data) {
  3245. if(data.state.toLowerCase() === "success") {
  3246. // 更新顶部消息内容和数量
  3247. getTopMsgs();
  3248. $("#top_notices_lists").hide();
  3249. layer.close(index);
  3250. }
  3251. },
  3252. });
  3253. }
  3254. );
  3255. }
  3256. function getnew() {
  3257. helper.init.isload = 0;
  3258. $.getJSON(
  3259. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3260. token: $.cookie("token"),
  3261. smstype: 2,
  3262. },
  3263. function(result) {
  3264. helper.init.isload = 1;
  3265. if(result.state.toLowerCase() === "success") {
  3266. result = result.data;
  3267. var str = "";
  3268. $("#top_notices_lists1").empty();
  3269. if(result && result.length) {
  3270. $(".tan_ping").css("display", "block");
  3271. for(var i = 0; i < result.length; i++) {
  3272. var contant1 = result[i].SMS_Content.split("|")[0];
  3273. if(contant1.length > 68) {
  3274. contant2 = contant1.substr(0, 68) + "...";
  3275. } else {
  3276. contant2 = contant1;
  3277. }
  3278. var contant3 = result[i].SMS_Content.split("|")[1];
  3279. str +=
  3280. '<li class="top_notices_item top_notices_item1">' +
  3281. '<span title="有坐席向您索要关于“' +
  3282. contant1 +
  3283. "”的内容,截止至" +
  3284. contant3 +
  3285. ',请尽快处理" data_id="' +
  3286. result[i].SMS_Id +
  3287. '" class="top_notices_con1">有坐席向您索要关于“' +
  3288. contant2 +
  3289. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3290. contant3 +
  3291. "</i>,请尽快处理</span>" +
  3292. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3293. "</li>" +
  3294. '<li class="divider"></li>';
  3295. }
  3296. } else {
  3297. str =
  3298. '<li class="top_notices_item">' +
  3299. '<span class="top_notices_con">暂无消息!</span>' +
  3300. "</li>";
  3301. }
  3302. $("#top_notices_lists1").append(str);
  3303. }
  3304. }
  3305. );
  3306. }
  3307. $("#know").on("click", function() {
  3308. var data_id = $(".top_notices_con1").attr("data_id");
  3309. Read(data_id, event);
  3310. $(".tan_ping").css("display", "none");
  3311. getnew();
  3312. });
  3313. //跳转索要列表
  3314. $("#chuli").on("click", function() {
  3315. var data_id = $(".top_notices_con1").attr("data_id");
  3316. Read(data_id, event);
  3317. $(".tan_ping").css("display", "none");
  3318. getnew();
  3319. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3320. });
  3321. function Read(signid, e) {
  3322. e.stopPropagation();
  3323. $.ajax({
  3324. type: "get",
  3325. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3326. dataType: "json",
  3327. async: true,
  3328. data: {
  3329. ids: signid,
  3330. state: 1, //状态,0未读 1已读
  3331. token: $.cookie("token"),
  3332. },
  3333. success: function(data) {
  3334. if(data.state.toLowerCase() === "success") {
  3335. // 更新顶部消息内容和数量
  3336. getTopMsgs();
  3337. $("#top_notices_lists").hide();
  3338. // layer.close(index);
  3339. }
  3340. },
  3341. });
  3342. }
  3343. // 获取工单数量
  3344. function workcount() {
  3345. $.getJSON(
  3346. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3347. token: $.cookie("token"),
  3348. },
  3349. function(result) {
  3350. if(result.state.toLowerCase() == "success") {
  3351. var data = result.data.DWCount[0];
  3352. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3353. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3354. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3355. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3356. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3357. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3358. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3359. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3360. $(".superviseCommission").text(data.DB); // 督办工单
  3361. $(".yssh").text(data.JWYS); // 延时审核
  3362. $(".workDelayedAuditAuditor").text(data.XJYS)
  3363. $(".sptyssh").text(data.sptJWYS)
  3364. $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
  3365. $(".WorkYSSHMedia").text(data.dmtJWYS)
  3366. $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
  3367. }
  3368. }
  3369. );
  3370. }
  3371. function domainPrompt() {
  3372. var content =
  3373. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3374. if(window.location.host === "125.45.12.146:9999") {
  3375. layer.open({
  3376. type: 1,
  3377. title: "提示",
  3378. content: content, //这里content是一个普通的String
  3379. area: ["50%", "50%"],
  3380. });
  3381. }
  3382. }
  3383. $("#hangUpEvaluation").click(function() {
  3384. satisfactionEvaluationFun();
  3385. });
  3386. function satisfactionEvaluationFun() {
  3387. obj.Type = "TurnIvr";
  3388. obj.AgentID = $.cookie("zx_user");
  3389. obj.AgentExten = $.cookie("extno");
  3390. obj.IvrName = "MYD";
  3391. obj.IvrPos = "1";
  3392. Send();
  3393. }
  3394. // 多媒体提示信息
  3395. function multimediaPrompt(roleCode) {
  3396. if(roleCode === "MTDD") {
  3397. $.ajax({
  3398. type: "get",
  3399. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3400. dataType: "json",
  3401. async: true,
  3402. data: {
  3403. token: $.cookie("token"),
  3404. },
  3405. success: function(data) {
  3406. if(data.state.toLowerCase() === "success") {
  3407. var data = data.data
  3408. var content =
  3409. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3410. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3411. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3412. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3413. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3414. '</ul></p></div>';
  3415. layer.open({
  3416. type: 1,
  3417. title: "提示",
  3418. content: content, //这里content是一个普通的String
  3419. area: ["25%", "30%"],
  3420. });
  3421. }
  3422. },
  3423. });
  3424. }
  3425. }
  3426. function getReactionCategory(roleCode, pid = 38) {
  3427. // var roleCode = $.cookie("code");
  3428. // 供暖专员只获取供暖问题
  3429. if(roleCode === "GNZY") {
  3430. pid = 2460;
  3431. } else {
  3432. pid = 38;
  3433. }
  3434. $.get(
  3435. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3436. token: $.cookie("token"),
  3437. pid: pid,
  3438. },
  3439. function(result) {
  3440. result = $.parseJSON(result);
  3441. var content = JSON.parse(result.data);
  3442. layui.use("dropdown", function() {
  3443. var dropdown = layui.dropdown;
  3444. dropdown.render({
  3445. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3446. data: content,
  3447. id: "reflectCategory",
  3448. //菜单被点击的事件
  3449. click: function(obj) {
  3450. $("#reflectCategory").val(obj.title);
  3451. $("#PID").val(obj.id);
  3452. },
  3453. });
  3454. });
  3455. }
  3456. );
  3457. }
  3458. function getSearchReactionCategory(key) {
  3459. $("#reflectCategoryList").empty();
  3460. $.get(
  3461. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3462. token: $.cookie("token"),
  3463. key: key,
  3464. },
  3465. function(result) {
  3466. result = $.parseJSON(result);
  3467. if(result.state.toLowerCase() === "success") {
  3468. var content = result.data;
  3469. if(content.length > 0) {
  3470. content.forEach(function(e, i) {
  3471. $(
  3472. "<li index='" +
  3473. e.id +
  3474. "' indexName='" +
  3475. e.name +
  3476. "'>" +
  3477. e.names +
  3478. "</li>"
  3479. ).appendTo("#reflectCategoryList");
  3480. });
  3481. } else {
  3482. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3483. "#reflectCategoryList"
  3484. );
  3485. }
  3486. }
  3487. }
  3488. );
  3489. }
  3490. function debounce(fun, delay) {
  3491. return function(args) {
  3492. var that = this;
  3493. var _args = args;
  3494. clearTimeout(fun.id);
  3495. fun.id = setTimeout(function() {
  3496. fun.call(that, _args);
  3497. }, delay);
  3498. };
  3499. }
  3500. // 监听浏览器关闭
  3501. window.onunload = function(e) {
  3502. logout();
  3503. return;
  3504. };
  3505. //获取知识库消息
  3506. //setInterval(getnew, 180000);