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LeaderDCLOtherPhone.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <!-- <th data-checkbox="true"></th> -->
  134. <th data-formatter="serialNumber" data-align="center">
  135. 序号
  136. </th>
  137. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  138. 工单单号
  139. </th>
  140. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  141. 诉求标题
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_ComContent" data-align="center">
  169. 诉求内容
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. });
  220. });
  221. //关闭录音弹出
  222. $(".gbly").click(function () {
  223. $(".lyxz").removeClass("cx");
  224. $("audio")[0].pause();
  225. });
  226. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  227. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  228. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  229. });
  230. //获取查询信息
  231. function load() {
  232. //坐席
  233. var usercodeID = "";
  234. var usercode_ = $("#ZX").val(); //坐席
  235. if (usercode_ != null) {
  236. $(usercode_).each(function (i, n) {
  237. var obj1 = "";
  238. obj1 = n + ",";
  239. usercodeID += obj1;
  240. });
  241. } else {
  242. usercodeID = "";
  243. }
  244. // 调度员
  245. var ddusercodeID = "";
  246. var ddusercode_ = $("#yardman").val(); //坐席
  247. if (ddusercode_ != null) {
  248. $(ddusercode_).each(function (i, n) {
  249. var obj2 = "";
  250. obj2 = n + ",";
  251. ddusercodeID += obj2;
  252. });
  253. } else {
  254. ddusercodeID = "";
  255. }
  256. //先销毁表格
  257. $("#orderlist").bootstrapTable("destroy");
  258. //初始化表格,动态从服务器加载数据
  259. $("#orderlist").bootstrapTable({
  260. method: "get", //使用get请求到服务器获取数据
  261. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  262. contentType: "application/x-www-form-urlencoded",
  263. striped: true, //表格显示条纹
  264. pagination: true, //启动分页
  265. pageSize: 10, //每页显示的记录数
  266. pageNumber: 1, //当前第几页
  267. pageList: [10, 20, 50, 100], //记录数可选列表
  268. search: false, //是否启用查询
  269. showColumns: false, //显示下拉框勾选要显示的列
  270. showRefresh: false, //显示刷新按钮
  271. sidePagination: "server", //表示服务端请求
  272. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  273. //设置为limit可以获取limit, offset, search, sort, order
  274. queryParamsType: "undefined",
  275. queryParams: function queryParams(params) {
  276. //设置查询参数
  277. var param = {
  278. page: params.pageNumber,
  279. pagesize: params.pageSize,
  280. workid: $("#wids").val(),
  281. state: $("#state").val(), //=工单状态
  282. type: $("#type").val(), //=工单类型
  283. bigtype: $("#bigtype").val(), //=大类别
  284. smalltype: $("#smalltype").val(), //=小类别
  285. key: $("#key").val(), //=关键字
  286. tel: $("#tel").val(), //=客户电话
  287. name: $("#name").val(), //=客户名称
  288. usercode: usercodeID, //=坐席工号
  289. ddusercode: ddusercodeID,
  290. keyid: $("#keyid").val(), //=关键词id
  291. source: $("#source").val(), //=来源&
  292. starttime: $("#starttime").val(), //=开始时间
  293. endtime: $("#endtime").val(), //=结束时间
  294. deptid: $("#PID").val(),
  295. type: $("#type").val(),
  296. tab: 0, //待处理
  297. sourcearea: $("#sourceAreas").val(), //区域
  298. jianhang: 0, // 多媒体
  299. phoneType: 1, //其他电话来电
  300. token: $.cookie("token"),
  301. };
  302. return param;
  303. },
  304. onLoadSuccess: function (data) {
  305. //加载成功时执行
  306. // layer.msg("加载成功");
  307. //console.log(data);
  308. },
  309. onLoadError: function () {
  310. //加载失败时执行
  311. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  312. },
  313. });
  314. }
  315. //状态
  316. function States(val, row) {
  317. var html = "";
  318. switch (val + "") {
  319. case "0":
  320. html = "新工单";
  321. if (row.F_IsReturn == 1) {
  322. html = "新工单(回退)";
  323. }
  324. break;
  325. case "1":
  326. html = "待交办";
  327. break;
  328. case "2":
  329. html = '<span style="color:#FF0000;">待查收</span>';
  330. break;
  331. break;
  332. case "3":
  333. html = "退回审核中";
  334. break;
  335. case "4":
  336. html = "办理中";
  337. break;
  338. case "5":
  339. html = "延时审核";
  340. break;
  341. case "6":
  342. html = "已办理";
  343. break;
  344. case "7":
  345. html = "已回访";
  346. break;
  347. case "8":
  348. html = "重办中";
  349. break;
  350. case "9":
  351. html = "已结案";
  352. break;
  353. case "11":
  354. html = "重办待交办";
  355. break;
  356. }
  357. return html;
  358. }
  359. //时限
  360. function OverTime(val, row) {
  361. if (val == 1) {
  362. return (
  363. '<div class="" style="cursor: pointer;">' +
  364. '<span class="Greens">' +
  365. row.GapTime +
  366. "</span>" +
  367. "</div>"
  368. );
  369. } else if (val == 2) {
  370. return (
  371. '<div class="" style="cursor: pointer;">' +
  372. '<span class="Yellows">' +
  373. row.GapTime +
  374. "</span>" +
  375. "</div>"
  376. );
  377. } else if (val == 3) {
  378. return (
  379. '<div class="" style="cursor: pointer;">' +
  380. '<span class="Reds">' +
  381. row.GapTime +
  382. "</span>" +
  383. "</div>"
  384. );
  385. }
  386. }
  387. //办理时限
  388. function BanTime(val) {
  389. if (val) {
  390. var time = val.substring(0, val.indexOf(" "));
  391. return (
  392. '<div class="" style="cursor: pointer;">' +
  393. "<span>" +
  394. time +
  395. "</span>" +
  396. "</div>"
  397. );
  398. }
  399. }
  400. //音频
  401. function setCode(val) {
  402. if (val) {
  403. return (
  404. '<div class="imgs" style="cursor: pointer;">' +
  405. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  406. val +
  407. '" />' +
  408. "</div>"
  409. );
  410. } else {
  411. return "";
  412. }
  413. }
  414. function GetCont(val) {
  415. if (val) {
  416. var str = "<div ";
  417. if (val.length > 10) {
  418. str = str + ' title="' + val + '" ';
  419. val = val.substr(0, 10) + "...";
  420. }
  421. return str + ">" + val + "</div>";
  422. } else {
  423. return "";
  424. }
  425. }
  426. //编号
  427. function serialNumber(val, row, index) {
  428. return index + 1;
  429. }
  430. //操作
  431. function Dispose(val, row) {
  432. var Rows = row.Buttons;
  433. // alert(row.F_WorkOrderId);
  434. var WorkOrderId = row.F_WorkOrderId;
  435. var html = '';
  436. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  437. for (var i = 0; i < Rows.length; i++) {
  438. if (Rows[i].key != 21) {
  439. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  440. if (html1) {
  441. html1 = html1.replace("data", val);
  442. }
  443. html += html1;
  444. }
  445. }
  446. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  447. return html;
  448. }
  449. //转派
  450. function redeploy(WorkOrderId) {
  451. layer.open({
  452. type: 2,
  453. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  454. title: "转派",
  455. area: ["85%", "80%"], //宽高
  456. });
  457. }
  458. //查看详情
  459. function ckxq(str) {
  460. layer.open({
  461. type: 2,
  462. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  463. title: "工单详情",
  464. area: ["100%", "100%"], //宽高
  465. });
  466. }
  467. //编辑
  468. function bj(str) {
  469. layer.open({
  470. type: 2,
  471. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  472. title: "编辑工单",
  473. area: ["95%", "95%"], //宽高
  474. });
  475. }
  476. //删除
  477. function move(str) {
  478. layer.confirm(
  479. "确定删除工单?", {
  480. btn: ["是", "否"], //按钮
  481. },
  482. function () {
  483. $.post(
  484. huayi.config.callcenter_url +
  485. "WorkOrder/DelWorkOrder", {
  486. ids: str,
  487. token: $.cookie("token"),
  488. },
  489. function (result) {
  490. result = JSON.parse(result);
  491. if (result.state.toLowerCase() == "success") {
  492. layer.msg("删除成功");
  493. load();
  494. }
  495. }
  496. );
  497. }
  498. );
  499. }
  500. ////删除
  501. function withdraw(str) {
  502. layer.confirm(
  503. "确定撤回?", {
  504. btn: ["是", "否"], //按钮
  505. },
  506. function () {
  507. $.post(
  508. huayi.config.callcenter_url +
  509. "WorkOrder/WithdrawDWorkOrder", {
  510. workorderid: str,
  511. token: $.cookie("token"),
  512. },
  513. function (result) {
  514. result = JSON.parse(result);
  515. if (result.state.toLowerCase() == "success") {
  516. layer.msg("撤回成功");
  517. load();
  518. }
  519. }
  520. );
  521. }
  522. );
  523. }
  524. //提交
  525. function tj(str) {
  526. layer.confirm(
  527. "确定要提交工单么?", {
  528. btn: ["确定", "取消"], //按钮
  529. },
  530. function () {
  531. //请求后台数据
  532. /*发送请求*/
  533. $.post(
  534. huayi.config.callcenter_url +
  535. "WorkOrder/SubmitWorkOrder", {
  536. ids: str,
  537. token: $.cookie("token"),
  538. },
  539. function (result) {
  540. result = JSON.parse(result);
  541. if (result.state.toLowerCase() == "success") {
  542. layer.msg("提交成功");
  543. load();
  544. }
  545. }
  546. );
  547. }
  548. );
  549. }
  550. //交办
  551. function jb(str) {
  552. layer.open({
  553. type: 2,
  554. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  555. title: "工单交办",
  556. area: ["87%", "80%"], //宽高
  557. });
  558. }
  559. //领导批示
  560. function lader(str) {
  561. layer.open({
  562. type: 2,
  563. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  564. title: "领导批示",
  565. area: ["60%", "80%"], //宽高
  566. });
  567. }
  568. //市长批示
  569. function city(str) {
  570. layer.open({
  571. type: 2,
  572. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  573. title: "领导批示",
  574. area: ["60%", "80%"], //宽高
  575. });
  576. }
  577. //办理
  578. function bl(str) {
  579. layer.open({
  580. type: 2,
  581. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  582. title: "办理工单",
  583. area: ["60%", "80%"], //宽高
  584. });
  585. }
  586. //督办
  587. function Supervision(str) {
  588. layer.open({
  589. type: 2,
  590. content: "../CommonHtml/Supervision_.html?wid=" +
  591. str +
  592. "&type=1", //iframe的url,no代表不显示滚动条
  593. title: "督办",
  594. area: ["60%", "80%"], //宽高
  595. });
  596. }
  597. //督查
  598. function Supervision_(str) {
  599. layer.open({
  600. type: 2,
  601. content: "../CommonHtml/Supervision_.html?wid=" +
  602. str +
  603. "&type=2", //iframe的url,no代表不显示滚动条
  604. title: "监察",
  605. area: ["60%", "80%"], //宽高
  606. });
  607. }
  608. //强制结案
  609. function StrongLawsuit(str) {
  610. layer.open({
  611. type: 2,
  612. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  613. title: "强制结案",
  614. area: ["60%", "80%"], //宽高
  615. });
  616. }
  617. //回退BackDtail
  618. function BackDtail(str) {
  619. layer.open({
  620. type: 2,
  621. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  622. title: "工单回退",
  623. area: ["60%", "80%"], //宽高
  624. });
  625. }
  626. //查收
  627. function cs(str) {
  628. layer.confirm(
  629. "确定要查收?", {
  630. btn: ["是", "否"], //按钮
  631. },
  632. function () {
  633. $.post(
  634. huayi.config.callcenter_url +
  635. "WorkOrder/ReceiveWorkOrder", {
  636. workorderid: str,
  637. token: $.cookie("token"),
  638. },
  639. function (result) {
  640. result = JSON.parse(result);
  641. if (result.state.toLowerCase() == "success") {
  642. layer.msg("查收成功");
  643. load();
  644. }
  645. }
  646. );
  647. }
  648. );
  649. }
  650. //收回
  651. function sh(str) {
  652. layer.confirm(
  653. "确定要回收?", {
  654. btn: ["是", "否"], //按钮
  655. },
  656. function () {
  657. $.post(
  658. huayi.config.callcenter_url +
  659. "WorkOrder/TakeBackWorkOrder", {
  660. workorderid: str,
  661. token: $.cookie("token"),
  662. },
  663. function (result) {
  664. result = JSON.parse(result);
  665. if (result.state.toLowerCase() == "success") {
  666. layer.msg("回收");
  667. load();
  668. }
  669. }
  670. );
  671. }
  672. );
  673. }
  674. //强制回收
  675. function recycles() {
  676. layer.confirm("确定要强制退回吗?", {
  677. btn: ["是", "否"], //按钮
  678. });
  679. }
  680. //退回申请
  681. function th(str) {
  682. layer.open({
  683. type: 2,
  684. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  685. title: "申请退回工单",
  686. area: ["60%", "80%"], //宽高
  687. });
  688. }
  689. //审核退回申请
  690. function shth(str) {
  691. layer.open({
  692. type: 2,
  693. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  694. title: "审核退回申请",
  695. area: ["60%", "80%"], //宽高
  696. });
  697. }
  698. //办理
  699. // function th(str) {
  700. // layer.open({
  701. // type: 2,
  702. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  703. // title: '办理工单',
  704. // area: ['35%', '30%'], //宽高
  705. // });
  706. // }
  707. //申请延时
  708. function ys(str) {
  709. layer.open({
  710. type: 2,
  711. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  712. title: "申请延时",
  713. area: ["60%", "80%"], //宽高
  714. });
  715. }
  716. //审核申请延时
  717. function shys(str) {
  718. layer.open({
  719. type: 2,
  720. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  721. title: "审核延时申请",
  722. area: ["60%", "80%"], //宽高
  723. });
  724. }
  725. //诉求回访
  726. function hf(str) {
  727. layer.open({
  728. type: 2,
  729. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  730. title: "工单回访",
  731. area: ["60%", "80%"], //宽高
  732. });
  733. }
  734. //重办工单
  735. function cb(str) {
  736. layer.open({
  737. type: 2,
  738. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  739. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  740. title: "重办工单",
  741. area: ["90%", "90%"], //宽高
  742. });
  743. }
  744. //结案
  745. function Lawsuit(str) {
  746. layer.open({
  747. type: 2,
  748. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  749. title: "诉求单结案",
  750. area: ["60%", "80%"], //宽高
  751. });
  752. }
  753. //驳回重办
  754. function bhcb(str) {
  755. //回退BackDtail
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  759. title: "驳回重办",
  760. area: ["60%", "80%"], //宽高
  761. });
  762. }
  763. $(".Appeal").click(function () {
  764. layer.open({
  765. type: 2,
  766. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  767. title: "新增诉求",
  768. area: ["85%", "80%"], //宽高
  769. });
  770. });
  771. //上传文件
  772. function upload() {
  773. if (document.getElementById("upFile").files.length > 0) {
  774. var formData = new FormData();
  775. formData.append(
  776. "upFile",
  777. document.getElementById("upFile").files[0]
  778. );
  779. formData.append("token", $.cookie("token"));
  780. $.ajax({
  781. url: huayi.config.callcenter_url +
  782. "/WorkOrder/UploadFile",
  783. type: "POST",
  784. data: formData,
  785. /**
  786. *必须false才会自动加上正确的Content-Type
  787. */
  788. contentType: false,
  789. /**
  790. * 必须false才会避开jQuery对 formdata 的默认处理
  791. * XMLHttpRequest会对 formdata 进行正确的处理
  792. */
  793. processData: false,
  794. success: function (result) {
  795. document.getElementById(
  796. "upFile"
  797. ).outerHTML = document.getElementById(
  798. "upFile"
  799. ).outerHTML;
  800. $("#upFile").change(function () {
  801. upload();
  802. });
  803. var r = $.parseJSON(result);
  804. if (r.state.toLowerCase() == "success") {
  805. $(".fjnr").text(r.data);
  806. $("#scfj").show();
  807. }
  808. },
  809. });
  810. } else {
  811. layer.confirm("请上传文件!", {
  812. btn: ["确定"],
  813. });
  814. }
  815. }
  816. //来源
  817. function LY(obj) {
  818. obj.empty();
  819. obj.append(
  820. '<option selected="selected" value="">请选择</option>'
  821. );
  822. $.getJSON(
  823. huayi.config.callcenter_url +
  824. "Dictionary/GetDicValueListById", {
  825. token: $.cookie("token"),
  826. id: 1,
  827. },
  828. function (data) {
  829. if (data.state.toLowerCase() == "success") {
  830. var content = data.data;
  831. $(content).each(function (i, n) {
  832. $(
  833. "<option value='" +
  834. n.F_ValueId +
  835. "'>" +
  836. n.F_Value +
  837. "</option>"
  838. ).appendTo(obj);
  839. });
  840. }
  841. }
  842. );
  843. }
  844. //类别
  845. function LB(obj) {
  846. obj.empty();
  847. obj.append(
  848. '<option selected="selected" value="">请选择</option>'
  849. );
  850. $.getJSON(
  851. huayi.config.callcenter_url +
  852. "Dictionary/GetDicValueListById", {
  853. token: $.cookie("token"),
  854. id: 2,
  855. },
  856. function (data) {
  857. if (data.state.toLowerCase() == "success") {
  858. var content = data.data;
  859. $(content).each(function (i, n) {
  860. $(
  861. "<option value='" +
  862. n.F_ValueId +
  863. "'>" +
  864. n.F_Value +
  865. "</option>"
  866. ).appendTo(obj);
  867. });
  868. }
  869. }
  870. );
  871. }
  872. // 主题
  873. function ZT(obj) {
  874. obj.empty();
  875. obj.append(
  876. '<option selected="selected" value="">请选择</option>'
  877. );
  878. $.getJSON(
  879. huayi.config.callcenter_url +
  880. "Dictionary/GetDicValueListById", {
  881. token: $.cookie("token"),
  882. id: 3,
  883. },
  884. function (data) {
  885. if (data.state.toLowerCase() == "success") {
  886. var content = data.data;
  887. $(content).each(function (i, n) {
  888. $(
  889. "<option value='" +
  890. n.F_ValueId +
  891. "'>" +
  892. n.F_Value +
  893. "</option>"
  894. ).appendTo(obj);
  895. });
  896. }
  897. }
  898. );
  899. }
  900. function tree() {
  901. $.get(
  902. huayi.config.callcenter_url + "Department/GetDeptList", {
  903. token: $.cookie("token"),
  904. // "pid": pid
  905. },
  906. function (result) {
  907. result = $.parseJSON(result);
  908. $.fn.zTree.init(
  909. $("#addTreeDemo"),
  910. setting1,
  911. result.data
  912. ); //实例化树形图
  913. }
  914. );
  915. }
  916. var setting1 = {
  917. data: {
  918. key: {
  919. name: "F_DeptName",
  920. },
  921. simpleData: {
  922. enable: true,
  923. idKey: "F_DeptId",
  924. pIdKey: "F_PartentId",
  925. rootPId: 0,
  926. },
  927. },
  928. callback: {
  929. onClick: zTreeOnClick,
  930. },
  931. };
  932. function zTreeOnClick(event, treeId, treeNode) {
  933. if (treeNode.level >= 1) {
  934. $(".inps").val(treeNode.F_DeptName);
  935. $("#PID").val(treeNode.F_DeptId);
  936. $("#Dpment").val(treeNode.F_DeptName);
  937. $(".Cleans").show();
  938. }
  939. }
  940. $(".exportFile").click(function () {
  941. var usercode_ = $("#ZX").val(); //坐席
  942. if (usercode_ != null) {
  943. $(usercode_).each(function (i, n) {
  944. var obj1 = "";
  945. obj1 = n + ",";
  946. usercodeID += obj1;
  947. });
  948. } else {
  949. usercodeID = "";
  950. }
  951. // 调度员
  952. var ddusercodeID = "";
  953. var ddusercode_ = $("#yardman").val(); //坐席
  954. if (ddusercode_ != null) {
  955. $(ddusercode_).each(function (i, n) {
  956. var obj2 = "";
  957. obj2 = n + ",";
  958. ddusercodeID += obj2;
  959. });
  960. } else {
  961. ddusercodeID = "";
  962. }
  963. var workid = $("#wids").val()
  964. var key = $("#key").val() //=关键字
  965. var tel = $("#tel").val() //=客户电话
  966. var name = $("#name").val() //=客户名称
  967. var usercode = usercodeID //=坐席工号
  968. var ddusercode = ddusercodeID
  969. var source = $("#source").val() //=来源&
  970. var starttime = $("#starttime").val() //=开始时间
  971. var endtime = $("#endtime").val() //=结束时间
  972. var deptid = $("#PID").val()
  973. var type = $("#type").val() //=工单类型
  974. var bigtype = $("#bigtype").val()
  975. var smalltype = $("#smalltype").val() //=小类别
  976. var sourcearea = $("#sourceAreas").val() //区域
  977. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  978. var tab = 0;
  979. var keyid = $("#keyid").val() //=关键词id
  980. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  981. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  982. "&tel=" +
  983. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  984. source +
  985. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  986. sourcearea +
  987. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  988. "&isdc=1";
  989. window.location.href = url;
  990. })
  991. </script>
  992. </body>
  993. </html>