Nav apraksta

WorkDSZBOtherPhone.html 40KB

12345678910111213141516171819202122232425262728293031323334353637383940414243444546474849505152535455565758596061626364656667686970717273747576777879808182838485868788899091929394959697989910010110210310410510610710810911011111211311411511611711811912012112212312412512612712812913013113213313413513613713813914014114214314414514614714814915015115215315415515615715815916016116216316416516616716816917017117217317417517617717817918018118218318418518618718818919019119219319419519619719819920020120220320420520620720820921021121221321421521621721821922022122222322422522622722822923023123223323423523623723823924024124224324424524624724824925025125225325425525625725825926026126226326426526626726826927027127227327427527627727827928028128228328428528628728828929029129229329429529629729829930030130230330430530630730830931031131231331431531631731831932032132232332432532632732832933033133233333433533633733833934034134234334434534634734834935035135235335435535635735835936036136236336436536636736836937037137237337437537637737837938038138238338438538638738838939039139239339439539639739839940040140240340440540640740840941041141241341441541641741841942042142242342442542642742842943043143243343443543643743843944044144244344444544644744844945045145245345445545645745845946046146246346446546646746846947047147247347447547647747847948048148248348448548648748848949049149249349449549649749849950050150250350450550650750850951051151251351451551651751851952052152252352452552652752852953053153253353453553653753853954054154254354454554654754854955055155255355455555655755855956056156256356456556656756856957057157257357457557657757857958058158258358458558658758858959059159259359459559659759859960060160260360460560660760860961061161261361461561661761861962062162262362462562662762862963063163263363463563663763863964064164264364464564664764864965065165265365465565665765865966066166266366466566666766866967067167267367467567667767867968068168268368468568668768868969069169269369469569669769869970070170270370470570670770870971071171271371471571671771871972072172272372472572672772872973073173273373473573673773873974074174274374474574674774874975075175275375475575675775875976076176276376476576676776876977077177277377477577677777877978078178278378478578678778878979079179279379479579679779879980080180280380480580680780880981081181281381481581681781881982082182282382482582682782882983083183283383483583683783883984084184284384484584684784884985085185285385485585685785885986086186286386486586686786886987087187287387487587687787887988088188288388488588688788888989089189289389489589689789889990090190290390490590690790890991091191291391491591691791891992092192292392492592692792892993093193293393493593693793893994094194294394494594694794894995095195295395495595695795895996096196296396496596696796896997097197297397497597697797897998098198298398498598698798898999099199299399499599699799899910001001100210031004100510061007100810091010101110121013101410151016
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <th data-checkbox="true"></th>
  134. <th data-align="center" data-formatter="setCode">序号</th>
  135. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  136. 工单单号
  137. </th>
  138. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  139. 诉求标题
  140. </th>
  141. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  142. 来电内容
  143. </th>
  144. <th data-field="DeptName" data-align="center">
  145. 承办单位
  146. </th>
  147. <!-- <th data-field="OtherDeptName" data-align="center">
  148. 协办单位
  149. </th> -->
  150. <th data-field="UserName" data-align="center">
  151. 受理人
  152. </th>
  153. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  154. 办理状态
  155. </th>
  156. <!--<th
  157. data-field="FilePath"
  158. data-formatter="setCode"
  159. data-align="center"
  160. >
  161. 录音
  162. </th>-->
  163. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  164. 时限
  165. </th>
  166. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  167. 办理时限
  168. </th>
  169. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  170. 操作
  171. </th>
  172. </tr>
  173. </thead>
  174. <tbody class="list"></tbody>
  175. </table>
  176. </div>
  177. </div>
  178. </div>
  179. </div>
  180. <!--下载框-->
  181. <div class="t-shade lyxz">
  182. <div class="shade_k">
  183. <div class="shade_title">
  184. <span>录音播放与下载<srong class="cknum"></srong></span>
  185. <span class="setwin gbly"><a>x</a></span>
  186. </div>
  187. <div class="shade_content">
  188. <div class="Ly_box audiojs"></div>
  189. </div>
  190. </div>
  191. </div>
  192. <input type="hidden" id="PID" />
  193. <input type="hidden" id="Dpment" />
  194. </div>
  195. <script src="../js/layui/layui.js"></script>
  196. <script src="../js/bootstrap-select.js"></script>
  197. <script src="../css/laydate/laydate.js"></script>
  198. <script src="../My97DatePicker/WdatePicker.js"></script>
  199. <script src="../js/zTree/jquery.ztree.core.js"></script>
  200. <script src="../js/search/screen.js"></script>
  201. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  202. <script>
  203. var wid = helper.request.queryString("states");
  204. if (wid) {
  205. $("#state").val(wid);
  206. }
  207. $(document).ready(function () {
  208. load();
  209. laydate.skin("blue");
  210. laydate({
  211. elem: "#starttime",
  212. event: "focus",
  213. });
  214. laydate({
  215. elem: "#endtime",
  216. event: "focus",
  217. });
  218. });
  219. //关闭录音弹出
  220. $(".gbly").click(function () {
  221. $(".lyxz").removeClass("cx");
  222. $("audio")[0].pause();
  223. });
  224. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  225. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  226. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  227. });
  228. //获取查询信息
  229. function load() {
  230. //坐席
  231. var usercodeID = "";
  232. var usercode_ = $("#ZX").val(); //坐席
  233. if (usercode_ != null) {
  234. $(usercode_).each(function (i, n) {
  235. var obj1 = "";
  236. obj1 = n + ",";
  237. usercodeID += obj1;
  238. });
  239. } else {
  240. usercodeID = "";
  241. }
  242. // 调度员
  243. var ddusercodeID = "";
  244. var ddusercode_ = $("#yardman").val(); //坐席
  245. if (ddusercode_ != null) {
  246. $(ddusercode_).each(function (i, n) {
  247. var obj2 = "";
  248. obj2 = n + ",";
  249. ddusercodeID += obj2;
  250. });
  251. } else {
  252. ddusercodeID = "";
  253. }
  254. //先销毁表格
  255. $("#orderlist").bootstrapTable("destroy");
  256. //初始化表格,动态从服务器加载数据
  257. $("#orderlist").bootstrapTable({
  258. method: "get", //使用get请求到服务器获取数据
  259. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  260. contentType: "application/x-www-form-urlencoded",
  261. striped: true, //表格显示条纹
  262. pagination: true, //启动分页
  263. pageSize: 10, //每页显示的记录数
  264. pageNumber: 1, //当前第几页
  265. pageList: [10, 20, 50, 100], //记录数可选列表
  266. search: false, //是否启用查询
  267. showColumns: false, //显示下拉框勾选要显示的列
  268. showRefresh: false, //显示刷新按钮
  269. sidePagination: "server", //表示服务端请求
  270. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  271. //设置为limit可以获取limit, offset, search, sort, order
  272. queryParamsType: "undefined",
  273. queryParams: function queryParams(params) {
  274. //设置查询参数
  275. var param = {
  276. page: params.pageNumber,
  277. pagesize: params.pageSize,
  278. workid: $("#wids").val(),
  279. state: $("#state").val(), //=工单状态
  280. type: $("#type").val(), //=工单类型
  281. bigtype: $("#bigtype").val(), //=大类别
  282. smalltype: $("#smalltype").val(), //=小类别
  283. key: $("#key").val(), //=关键字
  284. tel: $("#tel").val(), //=客户电话
  285. name: $("#name").val(), //=客户名称
  286. // usercode: "",
  287. usercode: usercodeID, //=坐席工号
  288. ddusercode: ddusercodeID,
  289. keyid: $("#keyid").val(), //=关键词id
  290. source: $("#source").val(), //=来源&
  291. starttime: $("#starttime").val(), //=开始时间
  292. endtime: $("#endtime").val(), //=结束时间
  293. deptid: $("#PID").val(),
  294. type: $("#type").val(),
  295. tab: 0, //待处理
  296. sourcearea: $("#sourceAreas").val(), //区域
  297. jianhang: 0, // 多媒体
  298. phoneType: 1, //其他电话来电
  299. token: $.cookie("token"),
  300. };
  301. return param;
  302. },
  303. onLoadSuccess: function (data) {
  304. //加载成功时执行
  305. // layer.msg("加载成功");
  306. //console.log(data);
  307. },
  308. onLoadError: function () {
  309. //加载失败时执行
  310. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  311. },
  312. });
  313. }
  314. //状态
  315. function States(val, row) {
  316. var html = "";
  317. switch (val + "") {
  318. case "0":
  319. html = "新工单";
  320. if (row.F_IsReturn == 1) {
  321. html = "新工单(回退)";
  322. }
  323. break;
  324. case "1":
  325. html = "待交办";
  326. break;
  327. case "2":
  328. html = '<span style="color:#FF0000;">待查收</span>';
  329. break;
  330. break;
  331. case "3":
  332. html = "退回审核中";
  333. break;
  334. case "4":
  335. html = "办理中";
  336. break;
  337. case "5":
  338. html = "延时审核";
  339. break;
  340. case "6":
  341. html = "已办理";
  342. break;
  343. case "7":
  344. html = "已回访";
  345. break;
  346. case "8":
  347. html = "重办中";
  348. break;
  349. case "9":
  350. html = "已结案";
  351. break;
  352. case "11":
  353. html = "重办待交办";
  354. break;
  355. }
  356. return html;
  357. }
  358. //时限
  359. function OverTime(val, row) {
  360. if (val == 1) {
  361. return (
  362. '<div class="" style="cursor: pointer;">' +
  363. '<span class="Greens">' +
  364. row.GapTime +
  365. "</span>" +
  366. "</div>"
  367. );
  368. } else if (val == 2) {
  369. return (
  370. '<div class="" style="cursor: pointer;">' +
  371. '<span class="Yellows">' +
  372. row.GapTime +
  373. "</span>" +
  374. "</div>"
  375. );
  376. } else if (val == 3) {
  377. return (
  378. '<div class="" style="cursor: pointer;">' +
  379. '<span class="Reds">' +
  380. row.GapTime +
  381. "</span>" +
  382. "</div>"
  383. );
  384. }
  385. }
  386. //办理时限
  387. function BanTime(val) {
  388. if (val) {
  389. var time = val.substring(0, val.indexOf(" "));
  390. return (
  391. '<div class="" style="cursor: pointer;">' +
  392. "<span>" +
  393. time +
  394. "</span>" +
  395. "</div>"
  396. );
  397. }
  398. }
  399. //音频
  400. function setCode(val) {
  401. if (val) {
  402. return (
  403. '<div class="imgs" style="cursor: pointer;">' +
  404. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  405. val +
  406. '" />' +
  407. "</div>"
  408. );
  409. } else {
  410. return "";
  411. }
  412. }
  413. // 序号
  414. function setCode(val, row, index) {
  415. return index + 1;
  416. }
  417. function GetCont(val) {
  418. if (val) {
  419. var str = "<div ";
  420. if (val.length > 10) {
  421. str = str + ' title="' + val + '" ';
  422. val = val.substr(0, 10) + "...";
  423. }
  424. return str + ">" + val + "</div>";
  425. } else {
  426. return "";
  427. }
  428. }
  429. //操作
  430. function Dispose(val, row) {
  431. var Rows = row.Buttons;
  432. // alert(row.F_WorkOrderId);
  433. var WorkOrderId = row.F_WorkOrderId;
  434. var html = '';
  435. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  436. for (var i = 0; i < Rows.length; i++) {
  437. if (Rows[i].key != 21) {
  438. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  439. if (html1) {
  440. html1 = html1.replace("data", val);
  441. }
  442. html += html1;
  443. }
  444. }
  445. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  446. return html;
  447. }
  448. //转派
  449. function redeploy(WorkOrderId) {
  450. layer.open({
  451. type: 2,
  452. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  453. title: "转派",
  454. area: ["85%", "80%"], //宽高
  455. });
  456. }
  457. //查看详情
  458. function ckxq(str) {
  459. layer.open({
  460. type: 2,
  461. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  462. title: "工单详情",
  463. area: ["100%", "100%"], //宽高
  464. });
  465. }
  466. //编辑
  467. function bj(str) {
  468. layer.open({
  469. type: 2,
  470. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  471. title: "编辑工单",
  472. area: ["95%", "95%"], //宽高
  473. });
  474. }
  475. //删除
  476. function move(str) {
  477. layer.confirm(
  478. "确定删除工单?", {
  479. btn: ["是", "否"], //按钮
  480. },
  481. function () {
  482. $.post(
  483. huayi.config.callcenter_url +
  484. "WorkOrder/DelWorkOrder", {
  485. ids: str,
  486. token: $.cookie("token"),
  487. },
  488. function (result) {
  489. result = JSON.parse(result);
  490. if (result.state.toLowerCase() == "success") {
  491. layer.msg("删除成功");
  492. load();
  493. }
  494. }
  495. );
  496. }
  497. );
  498. }
  499. ////删除
  500. function withdraw(str) {
  501. layer.confirm(
  502. "确定撤回?", {
  503. btn: ["是", "否"], //按钮
  504. },
  505. function () {
  506. $.post(
  507. huayi.config.callcenter_url +
  508. "WorkOrder/WithdrawDWorkOrder", {
  509. workorderid: str,
  510. token: $.cookie("token"),
  511. },
  512. function (result) {
  513. result = JSON.parse(result);
  514. if (result.state.toLowerCase() == "success") {
  515. layer.msg("撤回成功");
  516. load();
  517. }
  518. }
  519. );
  520. }
  521. );
  522. }
  523. //提交
  524. function tj(str) {
  525. layer.confirm(
  526. "确定要提交工单么?", {
  527. btn: ["确定", "取消"], //按钮
  528. },
  529. function () {
  530. //请求后台数据
  531. /*发送请求*/
  532. $.post(
  533. huayi.config.callcenter_url +
  534. "WorkOrder/SubmitWorkOrder", {
  535. ids: str,
  536. token: $.cookie("token"),
  537. },
  538. function (result) {
  539. result = JSON.parse(result);
  540. if (result.state.toLowerCase() == "success") {
  541. layer.msg("提交成功");
  542. load();
  543. }
  544. }
  545. );
  546. }
  547. );
  548. }
  549. //交办
  550. function jb(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  554. title: "工单交办",
  555. area: ["87%", "80%"], //宽高
  556. });
  557. }
  558. //领导批示
  559. function lader(str) {
  560. layer.open({
  561. type: 2,
  562. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  563. title: "领导批示",
  564. area: ["60%", "80%"], //宽高
  565. });
  566. }
  567. //市长批示
  568. function city(str) {
  569. layer.open({
  570. type: 2,
  571. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  572. title: "领导批示",
  573. area: ["60%", "80%"], //宽高
  574. });
  575. }
  576. //办理
  577. function bl(str) {
  578. layer.open({
  579. type: 2,
  580. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  581. title: "办理工单",
  582. area: ["60%", "80%"], //宽高
  583. });
  584. }
  585. //督办
  586. function Supervision(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/Supervision_.html?wid=" +
  590. str +
  591. "&type=1", //iframe的url,no代表不显示滚动条
  592. title: "督办",
  593. area: ["60%", "80%"], //宽高
  594. });
  595. }
  596. //督查
  597. function Supervision_(str) {
  598. layer.open({
  599. type: 2,
  600. content: "../CommonHtml/Supervision_.html?wid=" +
  601. str +
  602. "&type=2", //iframe的url,no代表不显示滚动条
  603. title: "监察",
  604. area: ["60%", "80%"], //宽高
  605. });
  606. }
  607. //强制结案
  608. function StrongLawsuit(str) {
  609. layer.open({
  610. type: 2,
  611. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  612. title: "强制结案",
  613. area: ["60%", "80%"], //宽高
  614. });
  615. }
  616. //回退BackDtail
  617. function BackDtail(str) {
  618. layer.open({
  619. type: 2,
  620. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  621. title: "工单回退",
  622. area: ["60%", "80%"], //宽高
  623. });
  624. }
  625. //查收
  626. function cs(str) {
  627. layer.confirm(
  628. "确定要查收?", {
  629. btn: ["是", "否"], //按钮
  630. },
  631. function () {
  632. $.post(
  633. huayi.config.callcenter_url +
  634. "WorkOrder/ReceiveWorkOrder", {
  635. workorderid: str,
  636. token: $.cookie("token"),
  637. },
  638. function (result) {
  639. result = JSON.parse(result);
  640. if (result.state.toLowerCase() == "success") {
  641. layer.msg("查收成功");
  642. load();
  643. }
  644. }
  645. );
  646. }
  647. );
  648. }
  649. //收回
  650. function sh(str) {
  651. layer.confirm(
  652. "确定要回收?", {
  653. btn: ["是", "否"], //按钮
  654. },
  655. function () {
  656. $.post(
  657. huayi.config.callcenter_url +
  658. "WorkOrder/TakeBackWorkOrder", {
  659. workorderid: str,
  660. token: $.cookie("token"),
  661. },
  662. function (result) {
  663. result = JSON.parse(result);
  664. if (result.state.toLowerCase() == "success") {
  665. layer.msg("回收");
  666. load();
  667. }
  668. }
  669. );
  670. }
  671. );
  672. }
  673. //强制回收
  674. function recycles() {
  675. layer.confirm("确定要强制退回吗?", {
  676. btn: ["是", "否"], //按钮
  677. });
  678. }
  679. //退回申请
  680. function th(str) {
  681. layer.open({
  682. type: 2,
  683. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  684. title: "申请退回工单",
  685. area: ["60%", "80%"], //宽高
  686. });
  687. }
  688. //审核退回申请
  689. function shth(str) {
  690. layer.open({
  691. type: 2,
  692. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  693. title: "审核退回申请",
  694. area: ["60%", "80%"], //宽高
  695. });
  696. }
  697. //办理
  698. // function th(str) {
  699. // layer.open({
  700. // type: 2,
  701. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  702. // title: '办理工单',
  703. // area: ['35%', '30%'], //宽高
  704. // });
  705. // }
  706. //申请延时
  707. function ys(str) {
  708. layer.open({
  709. type: 2,
  710. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "申请延时",
  712. area: ["60%", "80%"], //宽高
  713. });
  714. }
  715. //审核申请延时
  716. function shys(str) {
  717. layer.open({
  718. type: 2,
  719. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  720. title: "审核延时申请",
  721. area: ["60%", "80%"], //宽高
  722. });
  723. }
  724. //诉求回访
  725. function hf(str) {
  726. layer.open({
  727. type: 2,
  728. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  729. title: "工单回访",
  730. area: ["60%", "80%"], //宽高
  731. });
  732. }
  733. //重办工单
  734. function cb(str) {
  735. layer.open({
  736. type: 2,
  737. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  738. title: "重办工单",
  739. area: ["90%", "90%"], //宽高
  740. });
  741. }
  742. //结案
  743. function Lawsuit(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "诉求单结案",
  748. area: ["60%", "80%"], //宽高
  749. });
  750. }
  751. //转督办
  752. function zdb(str, row) {
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/superTrunl.html?wid=" + str,
  756. title: "督办工单",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. //驳回重办
  761. function bhcb(str) {
  762. //回退BackDtail
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: "驳回重办",
  767. area: ["60%", "80%"], //宽高
  768. });
  769. }
  770. $(".Appeal").click(function () {
  771. layer.open({
  772. type: 2,
  773. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  774. title: "新增诉求",
  775. area: ["85%", "80%"], //宽高
  776. });
  777. });
  778. //上传文件
  779. function upload() {
  780. if (document.getElementById("upFile").files.length > 0) {
  781. var formData = new FormData();
  782. formData.append(
  783. "upFile",
  784. document.getElementById("upFile").files[0]
  785. );
  786. formData.append("token", $.cookie("token"));
  787. $.ajax({
  788. url: huayi.config.callcenter_url +
  789. "/WorkOrder/UploadFile",
  790. type: "POST",
  791. data: formData,
  792. /**
  793. *必须false才会自动加上正确的Content-Type
  794. */
  795. contentType: false,
  796. /**
  797. * 必须false才会避开jQuery对 formdata 的默认处理
  798. * XMLHttpRequest会对 formdata 进行正确的处理
  799. */
  800. processData: false,
  801. success: function (result) {
  802. document.getElementById(
  803. "upFile"
  804. ).outerHTML = document.getElementById(
  805. "upFile"
  806. ).outerHTML;
  807. $("#upFile").change(function () {
  808. upload();
  809. });
  810. var r = $.parseJSON(result);
  811. if (r.state.toLowerCase() == "success") {
  812. $(".fjnr").text(r.data);
  813. $("#scfj").show();
  814. }
  815. },
  816. });
  817. } else {
  818. layer.confirm("请上传文件!", {
  819. btn: ["确定"],
  820. });
  821. }
  822. }
  823. //来源
  824. function LY(obj) {
  825. obj.empty();
  826. obj.append(
  827. '<option selected="selected" value="">请选择</option>'
  828. );
  829. $.getJSON(
  830. huayi.config.callcenter_url +
  831. "Dictionary/GetDicValueListById", {
  832. token: $.cookie("token"),
  833. id: 1,
  834. },
  835. function (data) {
  836. if (data.state.toLowerCase() == "success") {
  837. var content = data.data;
  838. $(content).each(function (i, n) {
  839. $(
  840. "<option value='" +
  841. n.F_ValueId +
  842. "'>" +
  843. n.F_Value +
  844. "</option>"
  845. ).appendTo(obj);
  846. });
  847. }
  848. }
  849. );
  850. }
  851. //类别
  852. function LB(obj) {
  853. obj.empty();
  854. obj.append(
  855. '<option selected="selected" value="">请选择</option>'
  856. );
  857. $.getJSON(
  858. huayi.config.callcenter_url +
  859. "Dictionary/GetDicValueListById", {
  860. token: $.cookie("token"),
  861. id: 2,
  862. },
  863. function (data) {
  864. if (data.state.toLowerCase() == "success") {
  865. var content = data.data;
  866. $(content).each(function (i, n) {
  867. $(
  868. "<option value='" +
  869. n.F_ValueId +
  870. "'>" +
  871. n.F_Value +
  872. "</option>"
  873. ).appendTo(obj);
  874. });
  875. }
  876. }
  877. );
  878. }
  879. // 主题
  880. function ZT(obj) {
  881. obj.empty();
  882. obj.append(
  883. '<option selected="selected" value="">请选择</option>'
  884. );
  885. $.getJSON(
  886. huayi.config.callcenter_url +
  887. "Dictionary/GetDicValueListById", {
  888. token: $.cookie("token"),
  889. id: 3,
  890. },
  891. function (data) {
  892. if (data.state.toLowerCase() == "success") {
  893. var content = data.data;
  894. $(content).each(function (i, n) {
  895. $(
  896. "<option value='" +
  897. n.F_ValueId +
  898. "'>" +
  899. n.F_Value +
  900. "</option>"
  901. ).appendTo(obj);
  902. });
  903. }
  904. }
  905. );
  906. }
  907. function tree() {
  908. $.get(
  909. huayi.config.callcenter_url + "Department/GetDeptList", {
  910. token: $.cookie("token"),
  911. // "pid": pid
  912. },
  913. function (result) {
  914. result = $.parseJSON(result);
  915. $.fn.zTree.init(
  916. $("#addTreeDemo"),
  917. setting1,
  918. result.data
  919. ); //实例化树形图
  920. }
  921. );
  922. }
  923. var setting1 = {
  924. data: {
  925. key: {
  926. name: "F_DeptName",
  927. },
  928. simpleData: {
  929. enable: true,
  930. idKey: "F_DeptId",
  931. pIdKey: "F_PartentId",
  932. rootPId: 0,
  933. },
  934. },
  935. callback: {
  936. onClick: zTreeOnClick,
  937. },
  938. };
  939. function zTreeOnClick(event, treeId, treeNode) {
  940. if (treeNode.level >= 1) {
  941. $(".inps").val(treeNode.F_DeptName);
  942. $("#PID").val(treeNode.F_DeptId);
  943. $("#Dpment").val(treeNode.F_DeptName);
  944. $(".Cleans").show();
  945. }
  946. }
  947. $(".exportFile").click(function () {
  948. var usercode_ = $("#ZX").val(); //坐席
  949. if (usercode_ != null) {
  950. $(usercode_).each(function (i, n) {
  951. var obj1 = "";
  952. obj1 = n + ",";
  953. usercodeID += obj1;
  954. });
  955. } else {
  956. usercodeID = "";
  957. }
  958. // 调度员
  959. var ddusercodeID = "";
  960. var ddusercode_ = $("#yardman").val(); //坐席
  961. if (ddusercode_ != null) {
  962. $(ddusercode_).each(function (i, n) {
  963. var obj2 = "";
  964. obj2 = n + ",";
  965. ddusercodeID += obj2;
  966. });
  967. } else {
  968. ddusercodeID = "";
  969. }
  970. var workid = $("#wids").val()
  971. var key = $("#key").val() //=关键字
  972. var tel = $("#tel").val() //=客户电话
  973. var name = $("#name").val() //=客户名称
  974. var usercode = usercodeID //=坐席工号
  975. var ddusercode = ddusercodeID
  976. var source = $("#source").val() //=来源&
  977. var starttime = $("#starttime").val() //=开始时间
  978. var endtime = $("#endtime").val() //=结束时间
  979. var deptid = $("#PID").val()
  980. var type = $("#type").val() //=工单类型
  981. var bigtype = $("#bigtype").val()
  982. var smalltype = $("#smalltype").val() //=小类别
  983. var sourcearea = $("#sourceAreas").val() //区域
  984. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  985. var tab = 0;
  986. var keyid = $("#keyid").val() //=关键词id
  987. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  988. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  989. "&tel=" +
  990. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  991. source +
  992. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  993. sourcearea +
  994. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  995. "&isdc=1";
  996. window.location.href = url;
  997. })
  998. </script>
  999. </body>
  1000. </html>