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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已结案列表</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 32px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 7px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 30px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">已办结</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>结案时间:</th>
  270. <td>
  271. <input type="text" id="wjstarttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="wjendtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. </tr>
  276. <tr>
  277. <th>区域:</th>
  278. <td>
  279. <select name="" id="sourceAreas" class="select">
  280. </select>
  281. </td>
  282. <th>工单来源:</th>
  283. <td>
  284. <select class="select_" id="source"></select>
  285. </td>
  286. <th>类型:</th>
  287. <td>
  288. <select class="select_" id="type"></select>
  289. </td>
  290. </tr>
  291. <tr>
  292. <th>来电号码:</th>
  293. <td>
  294. <input type="text" id="tel" class="Min-width" />
  295. </td>
  296. <th>来电人:</th>
  297. <td>
  298. <input type="text" id="name" class="Min-width" />
  299. </td>
  300. <th>坐席:</th>
  301. <td>
  302. <div style="width: 260px;">
  303. <select id="ZX" name="select" class="selectpicker show-tick form-control"
  304. multiple data-live-search="true">
  305. <option value="">请选择坐席</option>
  306. </select>
  307. </div>
  308. </td>
  309. </tr>
  310. <tr>
  311. <th>审核员:</th>
  312. <td>
  313. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  314. multiple data-live-search="true">
  315. <option value="">请选择调度员</option>
  316. </select>
  317. </td>
  318. <th>承办单位:</th>
  319. <td style="position: relative;">
  320. <div class="inpBox">
  321. <input type="text" class="inps" onkeyup="darptSearch()" />
  322. <i class="Cleans fa fa-close"></i>
  323. <i class="xl xl_one"></i>
  324. <div class="addTree xlAdd">
  325. <ul id="addTreeDemo" class="ztree"></ul>
  326. </div>
  327. </div>
  328. <div class="selDpart1">
  329. <ul id="sponsor">
  330. </ul>
  331. </div>
  332. </td>
  333. <th>当即办结:</th>
  334. <td>
  335. <select style="width: 260px;" id="dealtype" name="select" class="form-control"
  336. data-live-search="true">
  337. <option value="">请选择</option>
  338. <option value="0">转办办结</option>
  339. <option value="1">当即办结</option>
  340. <option value="2">按时办结</option>
  341. <option value="3">超期办结</option>
  342. </select>
  343. </td>
  344. </tr>
  345. <tr>
  346. <th>回访满意度:</th>
  347. <td>
  348. <select id="Issatisfie" name="select" class="form-control" data-live-search="true">
  349. <option value="">请选择</option>
  350. <option value="0">不满意</option>
  351. <option value="1">满意</option>
  352. </select>
  353. </td>
  354. <!--<th>结案满意度:</th>
  355. <td>
  356. <select id="F_IsSatisfie" style="width: 260px;" name="select" class="form-control" data-live-search="true">
  357. <option value="">请选择</option>
  358. <option value="0">不满意</option>
  359. <option value="1">满意</option>
  360. </select>
  361. </td>-->
  362. <th style="text-align: center;">
  363. </th>
  364. <td>
  365. <botton class="btns Seach">搜索</botton>
  366. <botton class="btns exportFile">导出</botton>
  367. </td>
  368. </tr>
  369. </table>
  370. </div>
  371. </div>
  372. <div>
  373. <div style="width: 100%;padding: 10px;">
  374. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  375. data-pagination="true">
  376. <thead>
  377. <tr>
  378. <th data-checkbox="true"></th>
  379. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  380. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  381. <th data-field="DeptName" data-align="center">承办单位</th>
  382. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  383. <th data-field="UserName" data-align="center">受理人</th>
  384. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  385. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  386. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  387. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  388. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  389. </tr>
  390. </thead>
  391. <tbody class="list"></tbody>
  392. </table>
  393. </div>
  394. </div>
  395. </div>
  396. </div>
  397. <!--下载框-->
  398. <div class="t-shade lyxz">
  399. <div class="shade_k">
  400. <div class="shade_title">
  401. <span>录音播放与下载<srong class="cknum"></srong></span>
  402. <span class="setwin gbly"><a>x</a></span>
  403. </div>
  404. <div class="shade_content">
  405. <div class="Ly_box audiojs">
  406. </div>
  407. </div>
  408. </div>
  409. </div>
  410. <input type="hidden" id="PID" />
  411. <input type="hidden" id="Dpment" />
  412. </div>
  413. <script src="../js/bootstrap-select.js"></script>
  414. <script src="../css/laydate/laydate.js"></script>
  415. <script src="../My97DatePicker/WdatePicker.js"></script>
  416. <script src="../js/zTree/jquery.ztree.core.js"></script>
  417. <script src="../js/search/screen.js"></script>
  418. <script>
  419. var wid = helper.request.queryString("states");
  420. if (wid) {
  421. $("#state").val(wid);
  422. }
  423. $(document).ready(function () {
  424. load();
  425. laydate.skin('blue');
  426. laydate({
  427. elem: '#wjstarttime',
  428. event: 'focus'
  429. });
  430. laydate({
  431. elem: '#wjendtime',
  432. event: 'focus'
  433. });
  434. });
  435. //关闭录音弹出
  436. $(".gbly").click(function () {
  437. $(".lyxz").removeClass("cx");
  438. $('audio')[0].pause();
  439. });
  440. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  441. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  442. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  443. });
  444. //获取查询信息
  445. function load() {
  446. //坐席
  447. var usercodeID = "";
  448. var usercode_ = $("#ZX").val(); //坐席
  449. if (usercode_ != null) {
  450. $(usercode_).each(function (i, n) {
  451. var obj1 = '';
  452. obj1 = n + ",";
  453. usercodeID += obj1;
  454. })
  455. } else {
  456. usercodeID = ""
  457. }
  458. // 调度员
  459. var ddusercodeID = "";
  460. var ddusercode_ = $("#yardman").val(); //坐席
  461. if (ddusercode_ != null) {
  462. $(ddusercode_).each(function (i, n) {
  463. var obj2 = '';
  464. obj2 = n + ",";
  465. ddusercodeID += obj2;
  466. })
  467. } else {
  468. ddusercodeID = ""
  469. }
  470. //先销毁表格
  471. $('#orderlist').bootstrapTable('destroy');
  472. //初始化表格,动态从服务器加载数据
  473. $("#orderlist").bootstrapTable({
  474. method: "get", //使用get请求到服务器获取数据
  475. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  476. contentType: "application/x-www-form-urlencoded",
  477. striped: true, //表格显示条纹
  478. pagination: true, //启动分页
  479. pageSize: 10, //每页显示的记录数
  480. pageNumber: 1, //当前第几页
  481. pageList: [10, 20, 50, 100], //记录数可选列表
  482. search: false, //是否启用查询
  483. showColumns: false, //显示下拉框勾选要显示的列
  484. showRefresh: false, //显示刷新按钮
  485. sidePagination: "server", //表示服务端请求
  486. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  487. //设置为limit可以获取limit, offset, search, sort, order
  488. queryParamsType: "undefined",
  489. queryParams: function queryParams(params) { //设置查询参数
  490. var param = {
  491. page: params.pageNumber,
  492. pagesize: params.pageSize,
  493. workid: $("#wids").val(),
  494. state: $("#state").val(), //=工单状态
  495. type: $("#type").val(), //=工单类型
  496. bigtype: $("#bigtype").val(), //=大类别
  497. smalltype: $("#smalltype").val(), //=小类别
  498. key: $("#key").val(), //=关键字
  499. tel: $("#tel").val(), //=客户电话
  500. name: $("#name").val(), //=客户名称
  501. usercode: usercodeID, //=坐席工号
  502. ddusercode: ddusercodeID,
  503. keyid: $("#keyid").val(), //=关键词id
  504. source: $("#source").val(), //=来源&
  505. //starttime: $("#starttime").val(), //=开始时间
  506. //endtime: $("#endtime").val(), //=结束时间
  507. wjstarttime: $("#wjstarttime").val(), //=开始时间
  508. wjendtime: $("#wjendtime").val(), //=结束时间
  509. deptid: $("#PID").val(),
  510. type: $("#type").val(),
  511. tab: 5, //待处理
  512. sourcearea: $('#sourceAreas').val(), //区域
  513. dealtype: $("#dealtype").val(),
  514. Issatisfie: $("#Issatisfie").val(),
  515. jianhang: 1, // 多媒体
  516. //F_IsSatisfie: $("#F_IsSatisfie").val(),
  517. token: $.cookie("token")
  518. };
  519. return param;
  520. },
  521. onLoadSuccess: function (data) { //加载成功时执行
  522. // layer.msg("加载成功");
  523. //console.log(data);
  524. },
  525. onLoadError: function () { //加载失败时执行
  526. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  527. }
  528. });
  529. }
  530. //状态
  531. function States(val, row) {
  532. var html = '';
  533. switch (val + '') {
  534. case '0':
  535. html = '新工单';
  536. if (row.F_IsReturn == 1) {
  537. html = '新工单(回退)';
  538. }
  539. break;
  540. case '1':
  541. html = '待交办';
  542. break;
  543. case '2':
  544. html = '待查收';
  545. break;
  546. case '3':
  547. html = '退回审核中';
  548. break;
  549. case '4':
  550. html = '办理中';
  551. break;
  552. case '5':
  553. html = '延时审核';
  554. break;
  555. case '6':
  556. html = '已办理';
  557. break;
  558. case '7':
  559. html = '已回访';
  560. break;
  561. case '8':
  562. html = '重办中';
  563. break;
  564. case '9':
  565. html = '已结案';
  566. break;
  567. case '10':
  568. html = '待审核';
  569. break;
  570. case '11':
  571. html = '重办待交办';
  572. break;
  573. // case '12':
  574. // html = '待审核';
  575. // break;
  576. case '13':
  577. html = '重办驳回';
  578. break;
  579. }
  580. return html;
  581. }
  582. //时限
  583. function OverTime(val, row) {
  584. if (val == 1) {
  585. return '<div class="" style="cursor: pointer;">' +
  586. '<span class="Greens">' + row.GapTime + '</span>' +
  587. '</div>';
  588. } else if (val == 2) {
  589. return '<div class="" style="cursor: pointer;">' +
  590. '<span class="Yellows">' + row.GapTime + '</span>' +
  591. '</div>';
  592. } else if (val == 3) {
  593. return '<div class="" style="cursor: pointer;">' +
  594. '<span class="Reds">' + row.GapTime + '</span>' +
  595. '</div>';
  596. }
  597. }
  598. //办理时限
  599. function BanTime(val) {
  600. if (val) {
  601. var time = val.substring(0, val.indexOf(' '));
  602. return '<div class="" style="cursor: pointer;">' +
  603. '<span>' + time + '</span>' +
  604. '</div>';
  605. }
  606. }
  607. //音频
  608. function setCode(val) {
  609. if (val) {
  610. return '<div class="imgs" style="cursor: pointer;">' +
  611. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  612. '</div>';
  613. } else {
  614. return '';
  615. }
  616. }
  617. function View(val, row) {
  618. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  619. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  620. }
  621. function GetCont(val) {
  622. if (val) {
  623. var str = '<div '
  624. if (val.length > 10) {
  625. str = str + ' title="' + val + '" ';
  626. val = val.substr(0, 10) + "...";
  627. }
  628. return str + '>' + val + '</div>';
  629. } else {
  630. return '';
  631. }
  632. }
  633. //操作
  634. function Dispose(val, row) {
  635. var Rows = row.Buttons;
  636. var html = '';
  637. for (var i = 0; i < Rows.length; i++) {
  638. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  639. if (html1) {
  640. html1 = html1.replace("data", val);
  641. }
  642. html += html1;
  643. }
  644. return html;
  645. }
  646. //查看详情
  647. function ckxq(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '工单详情',
  652. area: ['100%', '100%'], //宽高
  653. });
  654. }
  655. //编辑
  656. function bj(str) {
  657. layer.open({
  658. type: 2,
  659. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. title: '编辑工单',
  661. area: ['96%', '85%'], //宽高
  662. });
  663. }
  664. //删除
  665. function move(str) {
  666. layer.confirm('确定删除工单?', {
  667. btn: ['是', '否'] //按钮
  668. }, function () {
  669. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  670. ids: str,
  671. token: $.cookie("token")
  672. }, function (result) {
  673. result = JSON.parse(result);
  674. if (result.state.toLowerCase() == "success") {
  675. layer.msg("删除成功");
  676. load();
  677. }
  678. })
  679. });
  680. }
  681. //提交
  682. function tj(str) {
  683. layer.confirm('确定要提交工单么?', {
  684. btn: ['确定', '取消'] //按钮
  685. }, function () {
  686. //请求后台数据
  687. /*发送请求*/
  688. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  689. ids: str,
  690. token: $.cookie("token")
  691. }, function (result) {
  692. result = JSON.parse(result);
  693. if (result.state.toLowerCase() == "success") {
  694. layer.msg("提交成功");
  695. load();
  696. }
  697. })
  698. });
  699. }
  700. //交办
  701. function jb(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: '工单交办',
  706. area: ['87%', '80%'], //宽高
  707. });
  708. }
  709. //领导批示
  710. function lader(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: '领导批示',
  715. area: ['60%', '80%'], //宽高
  716. });
  717. }
  718. //市长批示
  719. function city(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: '领导批示',
  724. area: ['60%', '80%'], //宽高
  725. });
  726. }
  727. //办理
  728. function bl(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: '办理工单',
  733. area: ['60%', '80%'], //宽高
  734. });
  735. }
  736. //督办
  737. function Supervision(str) {
  738. layer.open({
  739. type: 2,
  740. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  741. title: '督办',
  742. area: ['60%', '80%'], //宽高
  743. });
  744. }
  745. //督查
  746. function Supervision_(str) {
  747. layer.open({
  748. type: 2,
  749. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  750. title: '监察',
  751. area: ['60%', '80%'], //宽高
  752. });
  753. }
  754. //强制结案
  755. function StrongLawsuit(str) {
  756. layer.open({
  757. type: 2,
  758. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  759. title: '强制结案',
  760. area: ['60%', '80%'], //宽高
  761. });
  762. }
  763. //回退BackDtail
  764. function BackDtail(str) {
  765. layer.open({
  766. type: 2,
  767. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  768. title: '工单回退',
  769. area: ['60%', '80%'], //宽高
  770. });
  771. }
  772. //查收
  773. function cs(str) {
  774. layer.confirm('确定要查收?', {
  775. btn: ['是', '否'] //按钮
  776. }, function () {
  777. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  778. workorderid: str,
  779. token: $.cookie("token")
  780. }, function (result) {
  781. result = JSON.parse(result);
  782. if (result.state.toLowerCase() == "success") {
  783. layer.msg("查收成功");
  784. load();
  785. }
  786. })
  787. });
  788. }
  789. //收回
  790. function sh(str) {
  791. layer.confirm('确定要回收?', {
  792. btn: ['是', '否'] //按钮
  793. }, function () {
  794. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  795. workorderid: str,
  796. token: $.cookie("token")
  797. }, function (result) {
  798. result = JSON.parse(result);
  799. if (result.state.toLowerCase() == "success") {
  800. layer.msg("回收");
  801. load();
  802. }
  803. })
  804. });
  805. }
  806. //强制回收
  807. function recycles() {
  808. layer.confirm('确定要强制退回吗?', {
  809. btn: ['是', '否'] //按钮
  810. });
  811. }
  812. //退回申请
  813. function th(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: '申请退回工单',
  818. area: ['60%', '80%'], //宽高
  819. });
  820. }
  821. //审核退回申请
  822. function shth(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  826. title: '审核退回申请',
  827. area: ['60%', '80%'], //宽高
  828. });
  829. }
  830. //办理
  831. // function th(str) {
  832. // layer.open({
  833. // type: 2,
  834. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  835. // title: '办理工单',
  836. // area: ['35%', '30%'], //宽高
  837. // });
  838. // }
  839. //申请延时
  840. function ys(str) {
  841. layer.open({
  842. type: 2,
  843. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  844. title: '申请延时',
  845. area: ['60%', '80%'], //宽高
  846. });
  847. }
  848. //审核申请延时
  849. function shys(str) {
  850. layer.open({
  851. type: 2,
  852. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  853. title: '审核延时申请',
  854. area: ['60%', '80%'], //宽高
  855. });
  856. }
  857. //诉求回访
  858. function hf(str) {
  859. layer.open({
  860. type: 2,
  861. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  862. title: '工单回访',
  863. area: ['60%', '80%'], //宽高
  864. });
  865. }
  866. //重办工单
  867. function cb(str) {
  868. layer.open({
  869. type: 2,
  870. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  871. title: '重办工单',
  872. area: ['60%', '80%'], //宽高
  873. });
  874. }
  875. //结案
  876. function Lawsuit(str) {
  877. layer.open({
  878. type: 2,
  879. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  880. title: '诉求单结案',
  881. area: ['60%', '80%'], //宽高
  882. });
  883. }
  884. //提交重办
  885. function tjcb(str) {
  886. layer.open({
  887. type: 2,
  888. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  889. title: "提交重办",
  890. area: ["50%", "40%"], //宽高
  891. });
  892. // layer.confirm('确认提交重办吗?', {
  893. // btn: ['是', '否'] //按钮
  894. // }, function () {
  895. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  896. // ids: str,
  897. // "token": $.cookie("token")
  898. // }, function(result) {
  899. // result = JSON.parse(result);
  900. // if(result.state.toLowerCase() == "success") {
  901. // layer.msg("操作成功");
  902. // //load();
  903. // $("#orderlist").bootstrapTable('refresh');
  904. // }
  905. // })
  906. // });
  907. }
  908. //退回
  909. function returnAuditor(str) {
  910. layer.open({
  911. type: 2,
  912. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  913. title: "退回",
  914. area: ["50%", "40%"], //宽高
  915. });
  916. }
  917. //修改
  918. function editProcessingResult(str) {
  919. layer.open({
  920. type: 2,
  921. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  922. title: "修改",
  923. area: ["50%", "40%"], //宽高
  924. });
  925. }
  926. $('.Appeal').click(function () {
  927. layer.open({
  928. type: 2,
  929. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  930. title: '新增诉求',
  931. area: ['85%', '80%'], //宽高
  932. });
  933. })
  934. //上传文件
  935. function upload() {
  936. if (document.getElementById("upFile").files.length > 0) {
  937. var formData = new FormData();
  938. formData.append("upFile", document.getElementById("upFile").files[0]);
  939. formData.append("token", $.cookie("token"));
  940. $.ajax({
  941. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  942. type: "POST",
  943. data: formData,
  944. /**
  945. *必须false才会自动加上正确的Content-Type
  946. */
  947. contentType: false,
  948. /**
  949. * 必须false才会避开jQuery对 formdata 的默认处理
  950. * XMLHttpRequest会对 formdata 进行正确的处理
  951. */
  952. processData: false,
  953. success: function (result) {
  954. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  955. .outerHTML;
  956. $("#upFile").change(function () {
  957. upload();
  958. });
  959. var r = $.parseJSON(result);
  960. if (r.state.toLowerCase() == "success") {
  961. $(".fjnr").text(r.data);
  962. $("#scfj").show();
  963. }
  964. }
  965. });
  966. } else {
  967. layer.confirm('请上传文件!', {
  968. btn: ['确定']
  969. });
  970. }
  971. }
  972. //来源
  973. function LY(obj) {
  974. obj.empty();
  975. obj.append('<option selected="selected" value="">请选择</option>');
  976. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  977. "token": $.cookie("token"),
  978. id: 1
  979. }, function (data) {
  980. if (data.state.toLowerCase() == "success") {
  981. var content = data.data;
  982. $(content).each(function (i, n) {
  983. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  984. obj);
  985. })
  986. }
  987. })
  988. }
  989. //类别
  990. function LB(obj) {
  991. obj.empty();
  992. obj.append('<option selected="selected" value="">请选择</option>');
  993. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  994. "token": $.cookie("token"),
  995. id: 2
  996. }, function (data) {
  997. if (data.state.toLowerCase() == "success") {
  998. var content = data.data;
  999. $(content).each(function (i, n) {
  1000. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  1001. obj);
  1002. })
  1003. }
  1004. })
  1005. }
  1006. // 主题
  1007. function ZT(obj) {
  1008. obj.empty();
  1009. obj.append('<option selected="selected" value="">请选择</option>');
  1010. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1011. "token": $.cookie("token"),
  1012. id: 3
  1013. }, function (data) {
  1014. if (data.state.toLowerCase() == "success") {
  1015. var content = data.data;
  1016. $(content).each(function (i, n) {
  1017. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  1018. obj);
  1019. })
  1020. }
  1021. })
  1022. }
  1023. function tree() {
  1024. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  1025. "token": $.cookie("token"),
  1026. // "pid": pid
  1027. }, function (result) {
  1028. result = $.parseJSON(result);
  1029. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  1030. });
  1031. }
  1032. var setting1 = {
  1033. data: {
  1034. key: {
  1035. name: "F_DeptName"
  1036. },
  1037. simpleData: {
  1038. enable: true,
  1039. idKey: "F_DeptId",
  1040. pIdKey: "F_PartentId",
  1041. rootPId: 0
  1042. }
  1043. },
  1044. callback: {
  1045. onClick: zTreeOnClick
  1046. }
  1047. };
  1048. function zTreeOnClick(event, treeId, treeNode) {
  1049. if (treeNode.level >= 1) {
  1050. $('.inps').val(treeNode.F_DeptName);
  1051. $("#PID").val(treeNode.F_DeptId);
  1052. $("#Dpment").val(treeNode.F_DeptName);
  1053. $(".Cleans").show();
  1054. }
  1055. };
  1056. $(".exportFile").click(function () {
  1057. var usercode_ = $("#ZX").val(); //坐席
  1058. if (usercode_ != null) {
  1059. $(usercode_).each(function (i, n) {
  1060. var obj1 = "";
  1061. obj1 = n + ",";
  1062. usercodeID += obj1;
  1063. });
  1064. } else {
  1065. usercodeID = "";
  1066. }
  1067. // 调度员
  1068. var ddusercodeID = "";
  1069. var ddusercode_ = $("#yardman").val(); //坐席
  1070. if (ddusercode_ != null) {
  1071. $(ddusercode_).each(function (i, n) {
  1072. var obj2 = "";
  1073. obj2 = n + ",";
  1074. ddusercodeID += obj2;
  1075. });
  1076. } else {
  1077. ddusercodeID = "";
  1078. }
  1079. var workid = $("#wids").val()
  1080. var key = $("#key").val() //=关键字
  1081. var tel = $("#tel").val() //=客户电话
  1082. var name = $("#name").val() //=客户名称
  1083. var usercode = usercodeID //=坐席工号
  1084. var ddusercode = ddusercodeID
  1085. var source = $("#source").val() //=来源&
  1086. var wjstarttime = $("#wjstarttime").val() //=开始时间
  1087. var wjendtime = $("#wjendtime").val() //=结束时间
  1088. var deptid = $("#PID").val()
  1089. var type = $("#type").val() //=工单类型
  1090. var bigtype = $("#bigtype").val()
  1091. var smalltype = $("#smalltype").val() //=小类别
  1092. var sourcearea = $("#sourceAreas").val() //区域
  1093. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1094. var tab = 5;
  1095. var keyid = $("#keyid").val() //=关键词id
  1096. var dealtype = $("#dealtype").val()
  1097. //var F_IsSatisfie = $("#F_IsSatisfie").val()
  1098. var Issatisfie = $("#Issatisfie").val()
  1099. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1100. // + "&F_IsSatisfie=" + F_IsSatisfie
  1101. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1102. "&tel=" +
  1103. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1104. source +
  1105. "&wjstarttime=" + wjstarttime + "&wjendtime=" + wjendtime + "&deptid=" + deptid +
  1106. "&sourcearea=" +
  1107. sourcearea +
  1108. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&dealtype=" +
  1109. dealtype + "&Issatisfie=" + Issatisfie + "&jianhang=1" + "&isdc=1";
  1110. window.location.href = url;
  1111. })
  1112. </script>
  1113. </body>
  1114. </html>