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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>历史驳回</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">工单处理</a>&gt;
  247. <a href="" class="nowPosition">历史驳回</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select">
  278. </select>
  279. </td>
  280. </tr>
  281. <tr>
  282. <!-- <th>工单状态:</th>
  283. <td>
  284. <select name="" id="state" class="select">
  285. <option value="" selected="selected">请选择</option>
  286. <option value="0">新工单</option>
  287. <option value="10">待审核</option>
  288. <option value="6">已办理</option>
  289. </select>
  290. </td> -->
  291. <th>工单来源:</th>
  292. <td>
  293. <select class="select_" id="source">
  294. </select>
  295. </td>
  296. <!-- <th>主题词:</th>
  297. <td>
  298. <select id="keyid" name="" class="select"></select>
  299. </td> -->
  300. <th>类型:</th>
  301. <td>
  302. <select class="select_" id="type">
  303. </select>
  304. </td>
  305. </tr>
  306. <tr>
  307. <th>来电号码:</th>
  308. <td>
  309. <input type="text" id="tel" class="Min-width" />
  310. </td>
  311. <th>来电人:</th>
  312. <td>
  313. <input type="text" id="name" class="Min-width" />
  314. </td>
  315. </tr>
  316. <tr>
  317. <th>坐席:</th>
  318. <td>
  319. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  320. data-live-search="true">
  321. <option value="">请选择坐席</option>
  322. </select>
  323. </td>
  324. <th>审核员:</th>
  325. <td>
  326. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  327. multiple data-live-search="true">
  328. <option value="">请选择调度员</option>
  329. </select>
  330. </td>
  331. <th>承办单位:</th>
  332. <td style="position: relative;">
  333. <div class="inpBox">
  334. <input type="text" class="inps" onkeyup="darptSearch()" />
  335. <i class="Cleans fa fa-close"></i>
  336. <i class="xl xl_one"></i>
  337. <div class="addTree xlAdd">
  338. <ul id="addTreeDemo" class="ztree"></ul>
  339. </div>
  340. </div>
  341. <div class="selDpart1">
  342. <ul id="sponsor">
  343. </ul>
  344. </div>
  345. </td>
  346. <th></th>
  347. <td style="text-align: center;">
  348. <botton class="btns Seach">搜索</botton>
  349. <botton class="btns exportFile">导出</botton>
  350. </td>
  351. </tr>
  352. </table>
  353. </div>
  354. </div>
  355. <div>
  356. <div style="width: 100%;padding: 10px;">
  357. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  358. data-pagination="true">
  359. <thead>
  360. <tr>
  361. <th data-checkbox="true"></th>
  362. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  363. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  364. <th data-field="DeptName" data-align="center">承办单位</th>
  365. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  366. <th data-field="UserName" data-align="center">受理人</th>
  367. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  368. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  369. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  370. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  371. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  372. </tr>
  373. </thead>
  374. <tbody class="list"></tbody>
  375. </table>
  376. </div>
  377. </div>
  378. </div>
  379. </div>
  380. <!--下载框-->
  381. <div class="t-shade lyxz">
  382. <div class="shade_k">
  383. <div class="shade_title">
  384. <span>录音播放与下载<srong class="cknum"></srong></span>
  385. <span class="setwin gbly"><a>x</a></span>
  386. </div>
  387. <div class="shade_content">
  388. <div class="Ly_box audiojs">
  389. </div>
  390. </div>
  391. </div>
  392. </div>
  393. <input type="hidden" id="PID" />
  394. <input type="hidden" id="Dpment" />
  395. </div>
  396. <script src="../js/bootstrap-select.js"></script>
  397. <script src="../css/laydate/laydate.js"></script>
  398. <script src="../My97DatePicker/WdatePicker.js"></script>
  399. <script src="../js/zTree/jquery.ztree.core.js"></script>
  400. <script src="../js/search/screen.js"></script>
  401. <script>
  402. var wid = helper.request.queryString("states");
  403. if (wid) {
  404. $("#state").val(wid);
  405. }
  406. $(document).ready(function () {
  407. load();
  408. laydate.skin('blue');
  409. laydate({
  410. elem: '#starttime',
  411. event: 'focus'
  412. });
  413. laydate({
  414. elem: '#endtime',
  415. event: 'focus'
  416. });
  417. });
  418. //关闭录音弹出
  419. $(".gbly").click(function () {
  420. $(".lyxz").removeClass("cx");
  421. $('audio')[0].pause();
  422. });
  423. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  424. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  425. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  426. });
  427. //获取查询信息
  428. function load() {
  429. //坐席
  430. var usercodeID = "";
  431. var usercode_ = $("#ZX").val(); //坐席
  432. if (usercode_ != null) {
  433. $(usercode_).each(function (i, n) {
  434. var obj1 = '';
  435. obj1 = n + ",";
  436. usercodeID += obj1;
  437. })
  438. } else {
  439. usercodeID = ""
  440. }
  441. // 调度员
  442. var ddusercodeID = "";
  443. var ddusercode_ = $("#yardman").val(); //坐席
  444. if (ddusercode_ != null) {
  445. $(ddusercode_).each(function (i, n) {
  446. var obj2 = '';
  447. obj2 = n + ",";
  448. ddusercodeID += obj2;
  449. })
  450. } else {
  451. ddusercodeID = ""
  452. }
  453. //先销毁表格
  454. $('#orderlist').bootstrapTable('destroy');
  455. //初始化表格,动态从服务器加载数据
  456. $("#orderlist").bootstrapTable({
  457. method: "get", //使用get请求到服务器获取数据
  458. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  459. contentType: "application/x-www-form-urlencoded",
  460. striped: true, //表格显示条纹
  461. pagination: true, //启动分页
  462. pageSize: 10, //每页显示的记录数
  463. pageNumber: 1, //当前第几页
  464. pageList: [10, 20, 50, 100], //记录数可选列表
  465. search: false, //是否启用查询
  466. showColumns: false, //显示下拉框勾选要显示的列
  467. showRefresh: false, //显示刷新按钮
  468. sidePagination: "server", //表示服务端请求
  469. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  470. //设置为limit可以获取limit, offset, search, sort, order
  471. queryParamsType: "undefined",
  472. queryParams: function queryParams(params) { //设置查询参数
  473. var param = {
  474. page: params.pageNumber,
  475. pagesize: params.pageSize,
  476. workid: $("#wids").val(),
  477. state: $("#state").val(), //=工单状态
  478. type: $("#type").val(), //=工单类型
  479. bigtype: $("#bigtype").val(), //=大类别
  480. smalltype: $("#smalltype").val(), //=小类别
  481. key: $("#key").val(), //=关键字
  482. tel: $("#tel").val(), //=客户电话
  483. name: $("#name").val(), //=客户名称
  484. usercode: usercodeID, //=坐席工号
  485. ddusercode: ddusercodeID,
  486. keyid: $("#keyid").val(), //=关键词id
  487. source: $("#source").val(), //=来源&
  488. starttime: $("#starttime").val(), //=开始时间
  489. endtime: $("#endtime").val(), //=结束时间
  490. deptid: $("#PID").val(),
  491. type: $("#type").val(),
  492. tab: 4,
  493. sourcearea: $('#sourceAreas').val(), //区域
  494. token: $.cookie("token")
  495. };
  496. return param;
  497. },
  498. onLoadSuccess: function (data) { //加载成功时执行
  499. // layer.msg("加载成功");
  500. //console.log(data);
  501. },
  502. onLoadError: function () { //加载失败时执行
  503. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  504. }
  505. });
  506. }
  507. //状态
  508. function States(val, row) {
  509. var html = '';
  510. switch (val + '') {
  511. case '0':
  512. html = '新工单';
  513. if (row.F_IsReturn == 1) {
  514. html = '新工单(回退)';
  515. }
  516. break;
  517. case '1':
  518. html = '待交办';
  519. break;
  520. case '2':
  521. html = '待查收';
  522. break;
  523. case '3':
  524. html = '退回审核中';
  525. break;
  526. case '4':
  527. html = '办理中';
  528. break;
  529. case '5':
  530. html = '延时审核';
  531. break;
  532. case '6':
  533. html = '已办理';
  534. break;
  535. case '7':
  536. html = '已回访';
  537. break;
  538. case '8':
  539. html = '重办中';
  540. break;
  541. case '9':
  542. html = '已结案';
  543. break;
  544. case '10':
  545. html = '待审核';
  546. break;
  547. case '11':
  548. html = '重办待交办';
  549. break;
  550. case '12':
  551. html = '待审核';
  552. break;
  553. case '13':
  554. html = '重办驳回';
  555. break;
  556. }
  557. return html;
  558. }
  559. //时限
  560. function OverTime(val, row) {
  561. if (val == 1) {
  562. return '<div class="" style="cursor: pointer;">' +
  563. '<span class="Greens">' + row.GapTime + '</span>' +
  564. '</div>';
  565. } else if (val == 2) {
  566. return '<div class="" style="cursor: pointer;">' +
  567. '<span class="Yellows">' + row.GapTime + '</span>' +
  568. '</div>';
  569. } else if (val == 3) {
  570. return '<div class="" style="cursor: pointer;">' +
  571. '<span class="Reds">' + row.GapTime + '</span>' +
  572. '</div>';
  573. }
  574. }
  575. //办理时限
  576. function BanTime(val) {
  577. if (val) {
  578. var time = val.substring(0, val.indexOf(' '));
  579. return '<div class="" style="cursor: pointer;">' +
  580. '<span>' + time + '</span>' +
  581. '</div>';
  582. }
  583. }
  584. //音频
  585. function setCode(val) {
  586. if (val) {
  587. return '<div class="imgs" style="cursor: pointer;">' +
  588. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  589. '</div>';
  590. } else {
  591. return '';
  592. }
  593. }
  594. function View(val, row) {
  595. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  596. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  597. }
  598. function GetCont(val) {
  599. if (val) {
  600. var str = '<div '
  601. if (val.length > 10) {
  602. str = str + ' title="' + val + '" ';
  603. val = val.substr(0, 10) + "...";
  604. }
  605. return str + '>' + val + '</div>';
  606. } else {
  607. return '';
  608. }
  609. }
  610. //操作
  611. function Dispose(val, row) {
  612. var Rows = row.Buttons;
  613. var html = '';
  614. for (var i = 0; i < Rows.length; i++) {
  615. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  616. if (html1) {
  617. html1 = html1.replace("data", val);
  618. }
  619. html += html1;
  620. }
  621. return html;
  622. }
  623. //查看详情
  624. function ckxq(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: '工单详情',
  629. area: ['100%', '100%'], //宽高
  630. });
  631. }
  632. //编辑
  633. function bj(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: '编辑工单',
  638. area: ['96%', '80%'], //宽高
  639. });
  640. }
  641. //删除
  642. function move(str) {
  643. layer.confirm('确定删除工单?', {
  644. btn: ['是', '否'] //按钮
  645. }, function () {
  646. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  647. ids: str,
  648. token: $.cookie("token")
  649. }, function (result) {
  650. result = JSON.parse(result);
  651. if (result.state.toLowerCase() == "success") {
  652. layer.msg("删除成功");
  653. load();
  654. }
  655. })
  656. });
  657. }
  658. //提交
  659. function tj(str) {
  660. layer.confirm('确定要提交工单么?', {
  661. btn: ['确定', '取消'] //按钮
  662. }, function () {
  663. //请求后台数据
  664. /*发送请求*/
  665. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  666. ids: str,
  667. token: $.cookie("token")
  668. }, function (result) {
  669. result = JSON.parse(result);
  670. if (result.state.toLowerCase() == "success") {
  671. layer.msg("提交成功");
  672. load();
  673. }
  674. })
  675. });
  676. }
  677. //交办
  678. function jb(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: '工单交办',
  683. area: ['87%', '80%'], //宽高
  684. });
  685. }
  686. //领导批示
  687. function lader(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '领导批示',
  692. area: ['45%', '40%'], //宽高
  693. });
  694. }
  695. //市长批示
  696. function city(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '领导批示',
  701. area: ['45%', '40%'], //宽高
  702. });
  703. }
  704. //办理
  705. function bl(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: '办理工单',
  710. area: ['45%', '40%'], //宽高
  711. });
  712. }
  713. //督办
  714. function Supervision(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  718. title: '督办',
  719. area: ['35%', '30%'], //宽高
  720. });
  721. }
  722. //督查
  723. function Supervision_(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  727. title: '监察',
  728. area: ['35%', '30%'], //宽高
  729. });
  730. }
  731. //强制结案
  732. function StrongLawsuit(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: '强制结案',
  737. area: ['45%', '52%'], //宽高
  738. });
  739. }
  740. //回退BackDtail
  741. function BackDtail(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: '工单回退',
  746. area: ['45%', '40%'], //宽高
  747. });
  748. }
  749. //查收
  750. function cs(str) {
  751. layer.confirm('确定要查收?', {
  752. btn: ['是', '否'] //按钮
  753. }, function () {
  754. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  755. workorderid: str,
  756. token: $.cookie("token")
  757. }, function (result) {
  758. result = JSON.parse(result);
  759. if (result.state.toLowerCase() == "success") {
  760. layer.msg("查收成功");
  761. load();
  762. }
  763. })
  764. });
  765. }
  766. //收回
  767. function sh(str) {
  768. layer.confirm('确定要回收?', {
  769. btn: ['是', '否'] //按钮
  770. }, function () {
  771. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  772. workorderid: str,
  773. token: $.cookie("token")
  774. }, function (result) {
  775. result = JSON.parse(result);
  776. if (result.state.toLowerCase() == "success") {
  777. layer.msg("回收");
  778. load();
  779. }
  780. })
  781. });
  782. }
  783. //强制回收
  784. function recycles() {
  785. layer.confirm('确定要强制退回吗?', {
  786. btn: ['是', '否'] //按钮
  787. });
  788. }
  789. //退回申请
  790. function th(str) {
  791. layer.open({
  792. type: 2,
  793. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  794. title: '申请退回工单',
  795. area: ['35%', '30%'], //宽高
  796. });
  797. }
  798. //审核退回申请
  799. function shth(str) {
  800. layer.open({
  801. type: 2,
  802. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  803. title: '审核退回申请',
  804. area: ['35%', '30%'], //宽高
  805. });
  806. }
  807. //办理
  808. // function th(str) {
  809. // layer.open({
  810. // type: 2,
  811. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  812. // title: '办理工单',
  813. // area: ['35%', '30%'], //宽高
  814. // });
  815. // }
  816. //申请延时
  817. function ys(str) {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. title: '申请延时',
  822. area: ['45%', '40%'], //宽高
  823. });
  824. }
  825. //审核申请延时
  826. function shys(str) {
  827. layer.open({
  828. type: 2,
  829. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. title: '审核延时申请',
  831. area: ['45%', '40%'], //宽高
  832. });
  833. }
  834. //诉求回访
  835. function hf(str) {
  836. layer.open({
  837. type: 2,
  838. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  839. title: '工单回访',
  840. area: ['45%', '40%'], //宽高
  841. });
  842. }
  843. //重办工单
  844. function cb(str) {
  845. layer.open({
  846. type: 2,
  847. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  848. title: '重办工单',
  849. area: ['45%', '40%'], //宽高
  850. });
  851. }
  852. //结案
  853. function Lawsuit(str) {
  854. layer.open({
  855. type: 2,
  856. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  857. title: '诉求单结案',
  858. area: ['45%', '40%'], //宽高
  859. });
  860. }
  861. $('.Appeal').click(function () {
  862. layer.open({
  863. type: 2,
  864. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  865. title: '新增诉求',
  866. area: ['85%', '80%'], //宽高
  867. });
  868. })
  869. //上传文件
  870. function upload() {
  871. if (document.getElementById("upFile").files.length > 0) {
  872. var formData = new FormData();
  873. formData.append("upFile", document.getElementById("upFile").files[0]);
  874. formData.append("token", $.cookie("token"));
  875. $.ajax({
  876. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  877. type: "POST",
  878. data: formData,
  879. /**
  880. *必须false才会自动加上正确的Content-Type
  881. */
  882. contentType: false,
  883. /**
  884. * 必须false才会避开jQuery对 formdata 的默认处理
  885. * XMLHttpRequest会对 formdata 进行正确的处理
  886. */
  887. processData: false,
  888. success: function (result) {
  889. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  890. .outerHTML;
  891. $("#upFile").change(function () {
  892. upload();
  893. });
  894. var r = $.parseJSON(result);
  895. if (r.state.toLowerCase() == "success") {
  896. $(".fjnr").text(r.data);
  897. $("#scfj").show();
  898. }
  899. }
  900. });
  901. } else {
  902. layer.confirm('请上传文件!', {
  903. btn: ['确定']
  904. });
  905. }
  906. }
  907. //来源
  908. function LY(obj) {
  909. obj.empty();
  910. obj.append('<option selected="selected" value="">请选择</option>');
  911. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  912. "token": $.cookie("token"),
  913. id: 1
  914. }, function (data) {
  915. if (data.state.toLowerCase() == "success") {
  916. var content = data.data;
  917. $(content).each(function (i, n) {
  918. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  919. obj);
  920. })
  921. }
  922. })
  923. }
  924. //类别
  925. function LB(obj) {
  926. obj.empty();
  927. obj.append('<option selected="selected" value="">请选择</option>');
  928. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  929. "token": $.cookie("token"),
  930. id: 2
  931. }, function (data) {
  932. if (data.state.toLowerCase() == "success") {
  933. var content = data.data;
  934. $(content).each(function (i, n) {
  935. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  936. obj);
  937. })
  938. }
  939. })
  940. }
  941. // 主题
  942. function ZT(obj) {
  943. obj.empty();
  944. obj.append('<option selected="selected" value="">请选择</option>');
  945. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  946. "token": $.cookie("token"),
  947. id: 3
  948. }, function (data) {
  949. if (data.state.toLowerCase() == "success") {
  950. var content = data.data;
  951. $(content).each(function (i, n) {
  952. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  953. obj);
  954. })
  955. }
  956. })
  957. }
  958. function tree() {
  959. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  960. "token": $.cookie("token"),
  961. // "pid": pid
  962. }, function (result) {
  963. result = $.parseJSON(result);
  964. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  965. });
  966. }
  967. var setting1 = {
  968. data: {
  969. key: {
  970. name: "F_DeptName"
  971. },
  972. simpleData: {
  973. enable: true,
  974. idKey: "F_DeptId",
  975. pIdKey: "F_PartentId",
  976. rootPId: 0
  977. }
  978. },
  979. callback: {
  980. onClick: zTreeOnClick
  981. }
  982. };
  983. function zTreeOnClick(event, treeId, treeNode) {
  984. if (treeNode.level >= 1) {
  985. $('.inps').val(treeNode.F_DeptName);
  986. $("#PID").val(treeNode.F_DeptId);
  987. $("#Dpment").val(treeNode.F_DeptName);
  988. $(".Cleans").show();
  989. }
  990. };
  991. $(".exportFile").click(function () {
  992. var usercode_ = $("#ZX").val(); //坐席
  993. if (usercode_ != null) {
  994. $(usercode_).each(function (i, n) {
  995. var obj1 = "";
  996. obj1 = n + ",";
  997. usercodeID += obj1;
  998. });
  999. } else {
  1000. usercodeID = "";
  1001. }
  1002. // 调度员
  1003. var ddusercodeID = "";
  1004. var ddusercode_ = $("#yardman").val(); //坐席
  1005. if (ddusercode_ != null) {
  1006. $(ddusercode_).each(function (i, n) {
  1007. var obj2 = "";
  1008. obj2 = n + ",";
  1009. ddusercodeID += obj2;
  1010. });
  1011. } else {
  1012. ddusercodeID = "";
  1013. }
  1014. var workid = $("#wids").val()
  1015. var key = $("#key").val() //=关键字
  1016. var tel = $("#tel").val() //=客户电话
  1017. var name = $("#name").val() //=客户名称
  1018. var usercode = usercodeID //=坐席工号
  1019. var ddusercode = ddusercodeID
  1020. var source = $("#source").val() //=来源&
  1021. var starttime = $("#starttime").val() //=开始时间
  1022. var endtime = $("#endtime").val() //=结束时间
  1023. var deptid = $("#PID").val()
  1024. var type = $("#type").val() //=工单类型
  1025. var bigtype = $("#bigtype").val()
  1026. var smalltype = $("#smalltype").val() //=小类别
  1027. var sourcearea = $("#sourceAreas").val() //区域
  1028. var state = $("#state").val() //=工单状态
  1029. var tab = 4;
  1030. var keyid = $("#keyid").val() //=关键词id
  1031. var url = huayi.config.callcenter_url + "WorkOrder/GetZXDealList?token=" + $.cookie("token");
  1032. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1033. "&tel=" +
  1034. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1035. source +
  1036. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1037. sourcearea +
  1038. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  1039. window.location.href = url;
  1040. })
  1041. </script>
  1042. </body>
  1043. </html>