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WorkDC_EJ.html 39KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css">
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <style>
  12. #sqzx th {
  13. padding: 5px 8px 5px 0;
  14. text-align: right;
  15. }
  16. .select {
  17. width: 150px;
  18. background-color: #FFF;
  19. background-image: none;
  20. border: 1px solid #ccc;
  21. border-radius: 1px;
  22. color: inherit;
  23. padding: 6px 12px;
  24. }
  25. #sex {
  26. background-color: #FFF;
  27. background-image: none;
  28. border: 1px solid #ccc;
  29. border-radius: 1px;
  30. color: inherit;
  31. padding: 6px 12px;
  32. }
  33. input {
  34. background-color: #FFF;
  35. background-image: none;
  36. border: 1px solid #ccc;
  37. border-radius: 1px;
  38. color: inherit;
  39. padding: 6px 12px;
  40. }
  41. #sqzx td {
  42. padding: 6px 0 5px 10px;
  43. }
  44. .lxr ul li {
  45. float: left;
  46. list-style: none;
  47. width: 30%;
  48. margin-bottom: 5px;
  49. padding-top: 10px;
  50. }
  51. .clearFix:after {
  52. content: "";
  53. display: block;
  54. clear: both;
  55. }
  56. .form-group {
  57. padding-left: 40px;
  58. margin-bottom: 0;
  59. }
  60. textarea {
  61. height: 70px;
  62. border: 1px solid #ccc;
  63. border-radius: 1px;
  64. width: 50%;
  65. resize: none;
  66. }
  67. .textarea_box {
  68. margin-top: 10px;
  69. }
  70. .box_content {
  71. border-bottom: 1px solid #ccc;
  72. }
  73. .tj_content {
  74. border: 1px solid #e6e6e6;
  75. border-radius: 5px;
  76. }
  77. .t-shade {
  78. position: fixed;
  79. top: 0;
  80. left: 0;
  81. width: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 40%;
  89. left: 30%;
  90. margin: 20% auto;
  91. position: absolute;
  92. background-color: #fff;
  93. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  94. border-radius: 5px;
  95. }
  96. .shade_title {
  97. padding: 0 80px 0 20px;
  98. height: 42px;
  99. line-height: 42px;
  100. border-bottom: 1px solid #eee;
  101. font-size: 16px;
  102. color: #FFFFFF;
  103. overflow: hidden;
  104. background-color: #00a1cb;
  105. border-radius: 2px 2px 0 0;
  106. position: relative;
  107. border-top-left-radius: 5px;
  108. border-top-right-radius: 5px;
  109. }
  110. .cx {
  111. display: block;
  112. }
  113. .setwin {
  114. position: absolute;
  115. right: 15px;
  116. top: 5px;
  117. font-size: 0;
  118. line-height: initial;
  119. }
  120. .setwin a {
  121. position: relative;
  122. width: 16px;
  123. height: 16px;
  124. font-size: 20px;
  125. color: #fff;
  126. }
  127. .xg i {
  128. font-size: 16px;
  129. }
  130. .hidens {
  131. display: none;
  132. }
  133. .Min-width {
  134. width: 150px;
  135. }
  136. .hidens {
  137. display: none;
  138. }
  139. .inpBox {
  140. border: 1px solid #cccccc;
  141. height: 31px;
  142. width: 220px;
  143. display: inline-block;
  144. position: relative;
  145. vertical-align: middle;
  146. position: absolute;
  147. left: 0px;
  148. top: 0px;
  149. z-index: 111;
  150. }
  151. .selDpart1 {
  152. position: absolute;
  153. left: 0px;
  154. top: 30px;
  155. z-index: 11111;
  156. width: 220px;
  157. line-height: 30px;
  158. background: #FFFFFF;
  159. display: none;
  160. }
  161. #sponsor {
  162. width: 218px;
  163. border: 1px solid #00a1cb;
  164. margin: 0;
  165. padding: 0;
  166. list-style: none;
  167. max-height: 212px;
  168. overflow-x: hidden;
  169. overflow-y: scroll;
  170. }
  171. #sponsor li {
  172. margin: 0;
  173. padding-left: 10px;
  174. width: 220px;
  175. height: 30px;
  176. line-height: 30px;
  177. list-style: none;
  178. }
  179. #sponsor li:hover {
  180. background: #00a1cb;
  181. }
  182. .addTree {
  183. background: #fff;
  184. position: absolute;
  185. width: 100%;
  186. border: 1px solid darkgrey;
  187. right: 0;
  188. top: 29px;
  189. display: none;
  190. z-index: 222;
  191. }
  192. .xl {
  193. display: inline-block;
  194. background: url(../../img/dropDown.png) no-repeat;
  195. height: 100%;
  196. background-position: center center;
  197. width: 20px;
  198. position: absolute;
  199. right: 0;
  200. top: 0px;
  201. /* background-color: #f7bc8b; */
  202. cursor: pointer;
  203. }
  204. .ztree li span {
  205. border: none;
  206. padding: 0;
  207. }
  208. .inps {
  209. width: 217px;
  210. height: 24px;
  211. outline: none;
  212. border: 0;
  213. border-image-width: 0;
  214. padding: 0;
  215. padding-left: 3px;
  216. }
  217. .xl {
  218. display: inline-block;
  219. background: url(../img/dropDown.png) no-repeat;
  220. height: 100%;
  221. background-position: center center;
  222. width: 20px;
  223. position: absolute;
  224. right: 0;
  225. top: 0px;
  226. /* background-color: #f7bc8b; */
  227. cursor: pointer;
  228. }
  229. .Cleans {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 5px;
  235. display: none;
  236. }
  237. </style>
  238. </head>
  239. <body class="gray-bg">
  240. <div class="wrapper wrapper-content animated fadeInRight">
  241. <div class="daoHang clearfix">
  242. <div class="dhLeft">
  243. <sapn>
  244. <i class="syIcon"></i>位置:
  245. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  246. <a href="javaScript:;">办理单位</a>&gt;
  247. <a href="" class="nowPosition">待处理工单</a>
  248. </sapn>
  249. </div>
  250. <div class="dhRight">
  251. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  252. </div>
  253. </div>
  254. <div style="padding: 10px;" class="tj_content clearFix">
  255. <div style="padding: 10px;" class="tj_content clearFix">
  256. <div>
  257. <span>【搜索信息】</span>
  258. <div class="box_content">
  259. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  260. <tr>
  261. <th>关键字:</th>
  262. <td>
  263. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  264. </td>
  265. <th>事项编号:</th>
  266. <td>
  267. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  268. </td>
  269. <th>时间:</th>
  270. <td>
  271. <input type="text" id="starttime" class="laydate-icon Min-width"
  272. style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime"
  273. class="laydate-icon Min-width" style="height: 32px;" />
  274. </td>
  275. <th>区域:</th>
  276. <td>
  277. <select name="" id="sourceAreas" class="select">
  278. </select>
  279. </td>
  280. </tr>
  281. <tr>
  282. <th>工单状态:</th>
  283. <td>
  284. <select name="" id="state" class="select">
  285. <option value="">请选择</option>
  286. <option value="2">待查收</option>
  287. <option value="4">办理中</option>
  288. <option value="8">重办中</option>
  289. </select>
  290. </td>
  291. <th>工单来源:</th>
  292. <td>
  293. <select class="select_" id="source"></select>
  294. </td>
  295. <!-- <th>主题词:</th>
  296. <td>
  297. <select id="keyid" name="" class="select"></select>
  298. </td> -->
  299. <th>类型:</th>
  300. <td>
  301. <select class="select_" id="type"></select>
  302. </td>
  303. </tr>
  304. <tr>
  305. <th>来电号码:</th>
  306. <td>
  307. <input type="text" id="tel" class="Min-width" />
  308. </td>
  309. <th>来电人:</th>
  310. <td>
  311. <input type="text" id="name" class="Min-width" />
  312. </td>
  313. </tr>
  314. <tr>
  315. <th>坐席:</th>
  316. <td>
  317. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  318. data-live-search="true">
  319. <option value="">请选择坐席</option>
  320. </select>
  321. </td>
  322. <th>审核员:</th>
  323. <td>
  324. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  325. multiple data-live-search="true">
  326. <option value="">请选择调度员</option>
  327. </select>
  328. </td>
  329. <th>承办单位:</th>
  330. <td style="position: relative;">
  331. <div class="inpBox">
  332. <input type="text" class="inps" onkeyup="darptSearch()" />
  333. <i class="Cleans fa fa-close"></i>
  334. <i class="xl xl_one"></i>
  335. <div class="addTree xlAdd">
  336. <ul id="addTreeDemo" class="ztree"></ul>
  337. </div>
  338. </div>
  339. <div class="selDpart1">
  340. <ul id="sponsor">
  341. </ul>
  342. </div>
  343. </td>
  344. <th></th>
  345. <td style="text-align: center;">
  346. <botton class="btns Seach">搜索</botton>
  347. <!--<botton class="btns ">导出</botton>-->
  348. </td>
  349. </tr>
  350. </table>
  351. </div>
  352. </div>
  353. <div>
  354. <ul class="nav nav-tabs ul_tab" role="tablist">
  355. <li class="active">
  356. <a>未延时待办理</a>
  357. </li>
  358. <li>
  359. <a>已延时待办理</a>
  360. </li>
  361. </ul>
  362. <div class="tab-content">
  363. <div style="width: 100%;padding: 10px;">
  364. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  365. data-pagination="true">
  366. <thead>
  367. <tr>
  368. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  369. 工单单号
  370. </th>
  371. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  372. <th data-field="DeptName" data-align="center">承办单位</th>
  373. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  374. <!-- <th data-field="UserName" data-align="center">审核人</th> -->
  375. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  376. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  377. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  378. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  379. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  380. </tr>
  381. </thead>
  382. <tbody class="list"></tbody>
  383. </table>
  384. </div>
  385. </div>
  386. </div>
  387. </div>
  388. </div>
  389. <!--下载框-->
  390. <div class="t-shade lyxz">
  391. <div class="shade_k">
  392. <div class="shade_title">
  393. <span>录音播放与下载<srong class="cknum"></srong></span>
  394. <span class="setwin gbly"><a>x</a></span>
  395. </div>
  396. <div class="shade_content">
  397. <div class="Ly_box audiojs">
  398. </div>
  399. </div>
  400. </div>
  401. </div>
  402. <input type="hidden" id="PID" />
  403. <input type="hidden" id="Dpment" />
  404. </div>
  405. <script src="../js/bootstrap-select.js"></script>
  406. <script src="../css/laydate/laydate.js"></script>
  407. <script src="../My97DatePicker/WdatePicker.js"></script>
  408. <script src="../js/zTree/jquery.ztree.core.js"></script>
  409. <script src="../js/search/screen.js"></script>
  410. <script>
  411. var wid = helper.request.queryString("states");
  412. var isys = 0;
  413. if (wid) {
  414. $("#state").val(wid);
  415. }
  416. $(document).ready(function () {
  417. load();
  418. laydate.skin('blue');
  419. laydate({
  420. elem: '#starttime',
  421. event: 'focus'
  422. });
  423. laydate({
  424. elem: '#endtime',
  425. event: 'focus'
  426. });
  427. $('.ul_tab li').click(function () {
  428. $(this).addClass("active").siblings().removeClass("active");
  429. var index = $(this).index();
  430. isys = index;
  431. load();
  432. })
  433. });
  434. //关闭录音弹出
  435. $(".gbly").click(function () {
  436. $(".lyxz").removeClass("cx");
  437. $('audio')[0].pause();
  438. });
  439. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  440. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  441. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  442. });
  443. //获取查询信息
  444. function load() {
  445. //坐席
  446. var usercodeID = "";
  447. var usercode_ = $("#ZX").val(); //坐席
  448. if (usercode_ != null) {
  449. $(usercode_).each(function (i, n) {
  450. var obj1 = '';
  451. obj1 = n + ",";
  452. usercodeID += obj1;
  453. })
  454. } else {
  455. usercodeID = ""
  456. }
  457. // 调度员
  458. var ddusercodeID = "";
  459. var ddusercode_ = $("#yardman").val(); //坐席
  460. if (ddusercode_ != null) {
  461. $(ddusercode_).each(function (i, n) {
  462. var obj2 = '';
  463. obj2 = n + ",";
  464. ddusercodeID += obj2;
  465. })
  466. } else {
  467. ddusercodeID = ""
  468. }
  469. //先销毁表格
  470. $('#orderlist').bootstrapTable('destroy');
  471. //初始化表格,动态从服务器加载数据
  472. $("#orderlist").bootstrapTable({
  473. method: "get", //使用get请求到服务器获取数据
  474. url: huayi.config.callcenter_url + "WorkOrder/GetEJDWDealList", //获取数据的Servlet地址
  475. contentType: "application/x-www-form-urlencoded",
  476. striped: true, //表格显示条纹
  477. pagination: true, //启动分页
  478. pageSize: 10, //每页显示的记录数
  479. pageNumber: 1, //当前第几页
  480. pageList: [10, 20, 50, 100], //记录数可选列表
  481. search: false, //是否启用查询
  482. showColumns: false, //显示下拉框勾选要显示的列
  483. showRefresh: false, //显示刷新按钮
  484. sidePagination: "server", //表示服务端请求
  485. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  486. //设置为limit可以获取limit, offset, search, sort, order
  487. queryParamsType: "undefined",
  488. queryParams: function queryParams(params) { //设置查询参数
  489. var param = {
  490. page: params.pageNumber,
  491. pagesize: params.pageSize,
  492. workid: $("#wids").val(),
  493. state: $("#state").val(), //=工单状态
  494. type: $("#type").val(), //=工单类型
  495. bigtype: $("#bigtype").val(), //=大类别
  496. smalltype: $("#smalltype").val(), //=小类别
  497. key: $("#key").val(), //=关键字
  498. tel: $("#tel").val(), //=客户电话
  499. name: $("#name").val(), //=客户名称
  500. usercode: usercodeID, //=坐席工号
  501. ddusercode: ddusercodeID,
  502. keyid: $("#keyid").val(), //=关键词id
  503. source: $("#source").val(), //=来源&
  504. starttime: $("#starttime").val(), //=开始时间
  505. endtime: $("#endtime").val(), //=结束时间
  506. deptid: $("#PID").val(),
  507. type: $("#type").val(),
  508. tab: 0, //待处理
  509. isys: isys,
  510. token: $.cookie("token")
  511. };
  512. return param;
  513. },
  514. onLoadSuccess: function (data) { //加载成功时执行
  515. // layer.msg("加载成功");
  516. //console.log(data);
  517. },
  518. onLoadError: function () { //加载失败时执行
  519. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  520. }
  521. });
  522. }
  523. //状态
  524. function States(val, row) {
  525. var html = '';
  526. switch (val + '') {
  527. case '0':
  528. html = '新工单';
  529. if (row.F_IsReturn == 1) {
  530. html = '新工单(回退)';
  531. }
  532. break;
  533. case '1':
  534. html = '待交办';
  535. break;
  536. case '2':
  537. html = '待查收';
  538. break;
  539. case '3':
  540. html = '退回审核中';
  541. break;
  542. case '4':
  543. html = '办理中';
  544. break;
  545. case '5':
  546. html = '延时审核';
  547. break;
  548. case '6':
  549. html = '已办理';
  550. break;
  551. case '7':
  552. html = '已回访';
  553. break;
  554. case '8':
  555. html = '重办中';
  556. break;
  557. case '9':
  558. html = '已结案';
  559. break;
  560. case '10':
  561. html = '待审核';
  562. break;
  563. case '11':
  564. html = '重办待交办';
  565. break;
  566. case '12':
  567. html = '待审核';
  568. break;
  569. case '13':
  570. html = '重办驳回';
  571. break;
  572. }
  573. return html;
  574. }
  575. //时限
  576. function OverTime(val, row) {
  577. if (val == 1) {
  578. return '<div class="" style="cursor: pointer;">' +
  579. '<span class="Greens">' + row.GapTime + '</span>' +
  580. '</div>';
  581. } else if (val == 2) {
  582. return '<div class="" style="cursor: pointer;">' +
  583. '<span class="Yellows">' + row.GapTime + '</span>' +
  584. '</div>';
  585. } else if (val == 3) {
  586. return '<div class="" style="cursor: pointer;">' +
  587. '<span class="Reds">' + row.GapTime + '</span>' +
  588. '</div>';
  589. }
  590. }
  591. //办理时限
  592. function BanTime(val) {
  593. if (val) {
  594. var time = val.substring(0, val.indexOf(' '));
  595. return '<div class="" style="cursor: pointer;">' +
  596. '<span>' + time + '</span>' +
  597. '</div>';
  598. }
  599. }
  600. //音频
  601. function setCode(val) {
  602. if (val) {
  603. return '<div class="imgs" style="cursor: pointer;">' +
  604. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  605. '</div>';
  606. } else {
  607. return '';
  608. }
  609. }
  610. function View(val, row) {
  611. return '<div class="imgs" ><a class="" index="' + row.CreateUser +
  612. '" onclick= ckxq("' + row.F_WorkOrderId + '") >' + val + '</a></div>';
  613. }
  614. function GetCont(val) {
  615. if (val) {
  616. var str = '<div '
  617. if (val.length > 10) {
  618. str = str + ' title="' + val + '" ';
  619. val = val.substr(0, 10) + "...";
  620. }
  621. return str + '>' + val + '</div>';
  622. } else {
  623. return '';
  624. }
  625. }
  626. //操作
  627. function Dispose(val, row) {
  628. var Rows = row.Buttons;
  629. var html = '';
  630. for (var i = 0; i < Rows.length; i++) {
  631. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  632. if (html1) {
  633. html1 = html1.replace("data", val);
  634. html1 = html1.replace("isProtect", row.F_IsProtect);
  635. }
  636. html += html1;
  637. }
  638. return html;
  639. }
  640. //查看详情
  641. function ckxq(str) {
  642. layer.open({
  643. type: 2,
  644. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  645. title: '工单详情',
  646. area: ['100%', '100%'], //宽高
  647. });
  648. }
  649. //编辑
  650. function bj(str) {
  651. layer.open({
  652. type: 2,
  653. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  654. title: '编辑工单',
  655. area: ['96%', '80%'], //宽高
  656. });
  657. }
  658. //删除
  659. function move(str) {
  660. layer.confirm('确定删除工单?', {
  661. btn: ['是', '否'] //按钮
  662. }, function () {
  663. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  664. ids: str,
  665. token: $.cookie("token")
  666. }, function (result) {
  667. result = JSON.parse(result);
  668. if (result.state.toLowerCase() == "success") {
  669. layer.msg("删除成功");
  670. load();
  671. }
  672. })
  673. });
  674. }
  675. //提交
  676. function tj(str) {
  677. layer.confirm('确定要提交工单么?', {
  678. btn: ['确定', '取消'] //按钮
  679. }, function () {
  680. //请求后台数据
  681. /*发送请求*/
  682. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  683. ids: str,
  684. token: $.cookie("token")
  685. }, function (result) {
  686. result = JSON.parse(result);
  687. if (result.state.toLowerCase() == "success") {
  688. layer.msg("提交成功");
  689. load();
  690. }
  691. })
  692. });
  693. }
  694. //交办
  695. function jb(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. title: '工单交办',
  700. area: ['87%', '80%'], //宽高
  701. });
  702. }
  703. //领导批示
  704. function lader(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. title: '领导批示',
  709. area: ['60%', '80%'], //宽高
  710. });
  711. }
  712. //市长批示
  713. function city(str) {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  717. title: '领导批示',
  718. area: ['60%', '80%'], //宽高
  719. });
  720. }
  721. //办理
  722. function bl(str, isProtect) {
  723. layer.open({
  724. type: 2,
  725. content: "../CommonHtml/banli_zilei.html?wid=" + str + "&isProtect=" +
  726. isProtect, //iframe的url,no代表不显示滚动条
  727. title: '办理工单',
  728. area: ['90%', '80%'], //宽高
  729. });
  730. }
  731. //派单
  732. function pd(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: '派单',
  737. area: ['87%', '80%'], //宽高
  738. });
  739. }
  740. //督办
  741. function Supervision(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  745. title: '督办',
  746. area: ['60%', '80%'], //宽高
  747. });
  748. }
  749. //督查
  750. function Supervision_(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  754. title: '监察',
  755. area: ['60%', '80%'], //宽高
  756. });
  757. }
  758. //强制结案
  759. function StrongLawsuit(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: '强制结案',
  764. area: ['60%', '80%'], //宽高
  765. });
  766. }
  767. //回退BackDtail
  768. function BackDtail(str) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  772. title: '工单回退',
  773. area: ['60%', '80%'], //宽高
  774. });
  775. }
  776. //查收
  777. function cs(str) {
  778. layer.confirm('确定要查收?', {
  779. btn: ['是', '否'] //按钮
  780. }, function () {
  781. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  782. workorderid: str,
  783. token: $.cookie("token")
  784. }, function (result) {
  785. result = JSON.parse(result);
  786. if (result.state.toLowerCase() == "success") {
  787. layer.msg("查收成功");
  788. load();
  789. }
  790. })
  791. });
  792. }
  793. //收回
  794. function sh(str) {
  795. layer.confirm('确定要回收?', {
  796. btn: ['是', '否'] //按钮
  797. }, function () {
  798. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  799. workorderid: str,
  800. token: $.cookie("token")
  801. }, function (result) {
  802. result = JSON.parse(result);
  803. if (result.state.toLowerCase() == "success") {
  804. layer.msg("回收");
  805. load();
  806. }
  807. })
  808. });
  809. }
  810. //强制回收
  811. function recycles() {
  812. layer.confirm('确定要强制退回吗?', {
  813. btn: ['是', '否'] //按钮
  814. });
  815. }
  816. //退回申请
  817. function th(str) {
  818. layer.open({
  819. type: 2,
  820. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  821. title: '申请退回工单',
  822. area: ['60%', '80%'], //宽高
  823. });
  824. }
  825. //审核退回申请
  826. function shth(str) {
  827. layer.open({
  828. type: 2,
  829. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  830. title: '审核退回申请',
  831. area: ['60%', '80%'], //宽高
  832. });
  833. }
  834. //办理
  835. // function th(str) {
  836. // layer.open({
  837. // type: 2,
  838. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  839. // title: '办理工单',
  840. // area: ['35%', '30%'], //宽高
  841. // });
  842. // }
  843. //签收
  844. function sign(str) {
  845. layer.confirm('确定要签收?', {
  846. btn: ['是', '否'] //按钮
  847. }, function () {
  848. $.post(huayi.config.callcenter_url + "WorkOrder/SignWorkOrder", {
  849. workorderid: str,
  850. token: $.cookie("token")
  851. }, function (result) {
  852. result = JSON.parse(result);
  853. if (result.state.toLowerCase() == "success") {
  854. layer.msg("签收成功");
  855. load();
  856. }
  857. })
  858. });
  859. }
  860. //拒收
  861. function refuse(str) {
  862. layer.open({
  863. type: 2,
  864. content: "../CommonHtml/rejection.html?wid=" + str, //iframe的url,no代表不显示滚动条
  865. title: '拒收',
  866. area: ['60%', '80%'], //宽高
  867. });
  868. }
  869. //申请延时
  870. function ys(str) {
  871. layer.open({
  872. type: 2,
  873. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  874. title: '申请延时',
  875. area: ['60%', '80%'], //宽高
  876. });
  877. }
  878. //审核申请延时
  879. function shys(str) {
  880. layer.open({
  881. type: 2,
  882. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  883. title: '审核延时申请',
  884. area: ['60%', '80%'], //宽高
  885. });
  886. }
  887. //诉求回访
  888. function hf(str) {
  889. layer.open({
  890. type: 2,
  891. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  892. title: '工单回访',
  893. area: ['60%', '80%'], //宽高
  894. });
  895. }
  896. //重办工单
  897. function cb(str) {
  898. layer.open({
  899. type: 2,
  900. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  901. title: '重办工单',
  902. area: ['60%', '80%'], //宽高
  903. });
  904. }
  905. //结案
  906. function Lawsuit(str) {
  907. layer.open({
  908. type: 2,
  909. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  910. title: '诉求单结案',
  911. area: ['60%', '80%'], //宽高
  912. });
  913. }
  914. //退回
  915. function returnRedoThreeLevel(str) {
  916. layer.open({
  917. type: 2,
  918. content: "../CommonHtml/returnRedoThreeLevel.html?wid=" + str, //iframe的url,no代表不显示滚动条
  919. title: "退回",
  920. area: ["60%", "80%"], //宽高
  921. });
  922. }
  923. $('.Appeal').click(function () {
  924. layer.open({
  925. type: 2,
  926. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  927. title: '新增诉求',
  928. area: ['85%', '80%'], //宽高
  929. });
  930. })
  931. //上传文件
  932. function upload() {
  933. if (document.getElementById("upFile").files.length > 0) {
  934. var formData = new FormData();
  935. formData.append("upFile", document.getElementById("upFile").files[0]);
  936. formData.append("token", $.cookie("token"));
  937. $.ajax({
  938. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  939. type: "POST",
  940. data: formData,
  941. /**
  942. *必须false才会自动加上正确的Content-Type
  943. */
  944. contentType: false,
  945. /**
  946. * 必须false才会避开jQuery对 formdata 的默认处理
  947. * XMLHttpRequest会对 formdata 进行正确的处理
  948. */
  949. processData: false,
  950. success: function (result) {
  951. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  952. .outerHTML;
  953. $("#upFile").change(function () {
  954. upload();
  955. });
  956. var r = $.parseJSON(result);
  957. if (r.state.toLowerCase() == "success") {
  958. $(".fjnr").text(r.data);
  959. $("#scfj").show();
  960. }
  961. }
  962. });
  963. } else {
  964. layer.confirm('请上传文件!', {
  965. btn: ['确定']
  966. });
  967. }
  968. }
  969. //来源
  970. function LY(obj) {
  971. obj.empty();
  972. obj.append('<option selected="selected" value="">请选择</option>');
  973. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  974. "token": $.cookie("token"),
  975. id: 1
  976. }, function (data) {
  977. if (data.state.toLowerCase() == "success") {
  978. var content = data.data;
  979. $(content).each(function (i, n) {
  980. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  981. obj);
  982. })
  983. }
  984. })
  985. }
  986. //类别
  987. function LB(obj) {
  988. obj.empty();
  989. obj.append('<option selected="selected" value="">请选择</option>');
  990. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  991. "token": $.cookie("token"),
  992. id: 2
  993. }, function (data) {
  994. if (data.state.toLowerCase() == "success") {
  995. var content = data.data;
  996. $(content).each(function (i, n) {
  997. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  998. obj);
  999. })
  1000. }
  1001. })
  1002. }
  1003. // 主题
  1004. function ZT(obj) {
  1005. obj.empty();
  1006. obj.append('<option selected="selected" value="">请选择</option>');
  1007. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  1008. "token": $.cookie("token"),
  1009. id: 3
  1010. }, function (data) {
  1011. if (data.state.toLowerCase() == "success") {
  1012. var content = data.data;
  1013. $(content).each(function (i, n) {
  1014. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  1015. obj);
  1016. })
  1017. }
  1018. })
  1019. }
  1020. function tree() {
  1021. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  1022. "token": $.cookie("token"),
  1023. // "pid": pid
  1024. }, function (result) {
  1025. result = $.parseJSON(result);
  1026. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  1027. });
  1028. }
  1029. var setting1 = {
  1030. data: {
  1031. key: {
  1032. name: "F_DeptName"
  1033. },
  1034. simpleData: {
  1035. enable: true,
  1036. idKey: "F_DeptId",
  1037. pIdKey: "F_PartentId",
  1038. rootPId: 0
  1039. }
  1040. },
  1041. callback: {
  1042. onClick: zTreeOnClick
  1043. }
  1044. };
  1045. function zTreeOnClick(event, treeId, treeNode) {
  1046. if (treeNode.level >= 1) {
  1047. $('.inps').val(treeNode.F_DeptName);
  1048. $("#PID").val(treeNode.F_DeptId);
  1049. $("#Dpment").val(treeNode.F_DeptName);
  1050. $(".Cleans").show();
  1051. }
  1052. };
  1053. </script>
  1054. </body>
  1055. </html>