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FeedbackManage.html 22KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待办工单</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <script src="../css/laydate/laydate.js"></script>
  13. <script src="../My97DatePicker/WdatePicker.js"></script>
  14. <!--<script src="../js/WorkOrder/WorkOrder.js"></script>-->
  15. <style>
  16. table th {
  17. margin-bottom: 10px;
  18. }
  19. table td {
  20. padding-left: 5px;
  21. margin-bottom: 10px;
  22. }
  23. .ld-service li {
  24. float: left;
  25. font-size: 14px;
  26. color: #000;
  27. padding: 5px 15px;
  28. cursor: pointer;
  29. border-bottom: 1px solid #ccc;
  30. }
  31. .cr-click {
  32. border: 1px solid #ccc;
  33. background-color: #fff;
  34. border-bottom: none !important;
  35. border-bottom-left-radius: 5px;
  36. border-bottom-right-radius: 5px;
  37. }
  38. .Shows {
  39. display: block !important;
  40. }
  41. .complain {
  42. display: none;
  43. }
  44. th {
  45. padding: 5px;
  46. text-align: center;
  47. }
  48. .Borders {
  49. border: 1px solid #d7d7d7;
  50. }
  51. .Hidens {
  52. display: none;
  53. }
  54. .Red {
  55. color: #e43926;
  56. font-size: 16px;
  57. }
  58. .inputs {
  59. background-color: #FFF;
  60. border: 1px solid #e5e6e7;
  61. border-radius: 1px;
  62. color: inherit;
  63. padding: 3px 3px;
  64. }
  65. textarea {
  66. margin-top: 10px;
  67. }
  68. .dbul li {
  69. width: 50%;
  70. }
  71. </style>
  72. </head>
  73. <body class="gray-bg">
  74. <div class="wrapper wrapper-content animated fadeInRight">
  75. <div class="daoHang clearfix">
  76. <div class="dhLeft">
  77. <sapn>
  78. <i class="syIcon"></i>位置:
  79. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  80. <a href="javaScript:;">工单管理</a>&gt;
  81. <a href="" class="nowPosition">待办工单</a>
  82. </sapn>
  83. </div>
  84. <div class="dhRight">
  85. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  86. </div>
  87. </div>
  88. <div class="Content_box">
  89. <!--待处理/-->
  90. <div class="complain Shows">
  91. <div class="th-box">
  92. <div class="th-bar">
  93. <div class="seach-box">
  94. <ul>
  95. <li>
  96. 登记时间:
  97. <input class="photo x-color inputs laydate-icon" type="text" id="startTime" />-
  98. <input class="photo x-color inputs laydate-icon" type="text" id="endTime" />
  99. </li>
  100. <li>
  101. <a class="sc_btn btns db">搜索</a>
  102. </li>
  103. </ul>
  104. </div>
  105. </div>
  106. </div>
  107. <div style="width: 100%;padding: 10px;">
  108. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  109. <thead>
  110. <tr>
  111. <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
  112. <th data-field="F_RegDate" data-align="center">登记时间</th>
  113. <!--<th data-field="UserName" data-align="center">登记人</th>-->
  114. <th data-field="F_UserCode" data-align="center">登记人</th>
  115. <th data-field="DeptName" data-align="center" data-formatter="SourceAddress">交办单位</th>
  116. <th data-field="WorkStateName" data-align="center">状态</th>
  117. <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
  118. <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
  119. </tr>
  120. </thead>
  121. </table>
  122. </div>
  123. </div>
  124. </div>
  125. </div>
  126. <div class="t-shade">
  127. <!--工单详情-->
  128. <div class="shade_k clgd ">
  129. <div class="shade_title">
  130. <span>工单详情<srong class="cknum"></srong></span>
  131. <span class="setwin"><a>x</a></span>
  132. </div>
  133. <div class="shade_content" style="height: 500px;">
  134. <div style="padding: 10px;" class="tj_content clearFix">
  135. <div>
  136. <span>【基本信息】</span>
  137. <div class="box_content">
  138. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  139. <tr>
  140. <th style="width:150px;">来电人姓名:</th>
  141. <td>
  142. <span class="tsname"> </span>
  143. </td>
  144. <th>投诉时间:</th>
  145. <td>
  146. <span class="tstime"></span>
  147. </td>
  148. <th>单位/地址:</th>
  149. <td>
  150. <span class="dz"></span>
  151. </td>
  152. <tr>
  153. <th>来电号码:</th>
  154. <td>
  155. <span class="tsdh"></span>
  156. </td>
  157. <th>投诉方式:</th>
  158. <td>
  159. <span class="tsfs"></span>
  160. </td>
  161. <th>工单流水号:</th>
  162. <td>
  163. <span class="gdh"></span>
  164. </td>
  165. </tr>
  166. <tr >
  167. <th>内容:</th>
  168. <td colspan="5" style="padding-top:10px;">
  169. <span class="Content"></span>
  170. </td>
  171. </tr>
  172. <tr >
  173. <th>交办意见:</th>
  174. <td colspan="5" style="padding-top:10px;">
  175. <span class="jbyj"></span>
  176. </td>
  177. </tr>
  178. <tr>
  179. <th>承办单位:</th>
  180. <td>
  181. <span class="cbdw"></span>
  182. </td>
  183. </tr>
  184. <tr>
  185. <th>交办日期:</th>
  186. <td>
  187. <span class="jbtime"></span>
  188. </td>
  189. </tr>
  190. <tr>
  191. <th> <b class="Red">*</b>主管领导:</th>
  192. <td>
  193. <input type="text" class="zgld inputs" />
  194. </td>
  195. <th> <b class="Red">*</b>主办人:</th>
  196. <td>
  197. <input type="text" class="zbr inputs" />
  198. </td>
  199. <th> <b class="Red">*</b>联系电话:</th>
  200. <td>
  201. <input type="text" class="lxdh inputs" />
  202. </td>
  203. </tr>
  204. <tr>
  205. <th><b class="Red">*</b>处理结果:</th>
  206. <td colspan="10">
  207. <textarea data-adaptheight name="" class="cljg"></textarea>
  208. </td>
  209. </tr>
  210. <tr>
  211. <th>附件:</th>
  212. <td colspan="10">
  213. <span class="fjnr"></span>
  214. <input type="file" name="upFile" id="upFile" style="display: none;">
  215. <input type="button" value="上传" id="scwj" />
  216. <input type="button" value="删除附件" id="scfj" style="display:none;" />
  217. <span style="color:#FF0000; border: none;">
  218. (文件格式为png,jpg,mp4,mp3,pdf,doc,docx,xls,xlsx)
  219. </span>
  220. </td>
  221. </tr>
  222. <tr>
  223. <th>答复来电人情况:</th>
  224. <td class="df">
  225. <label style="font-weight:normal;margin-top: 10px;"><input type="radio" name="yj" value="0" />满意</label>
  226. <label style="font-weight:normal;"><input type="radio" name="yj" value="1" />基本满意</label>
  227. <label style="font-weight:normal;"><input type="radio" name="yj" value="2" />不满意</label>
  228. </td>
  229. </tr>
  230. <tr>
  231. <th>不满意原因:</th>
  232. <td colspan="10">
  233. <textarea data-adaptheight name="" class="bmy"></textarea>
  234. </td>
  235. </tr>
  236. </table>
  237. </div>
  238. </div>
  239. <input type="hidden" id="wids" />
  240. </div>
  241. <div class="clearfix wh_btn">
  242. <input type="button" value="反馈" class="" id="Dbfk" />
  243. <input type="button" value="打印预览" class="" id="dyyl" />
  244. <input type="button" value="关闭" class="" id="Closexq" />
  245. </div>
  246. </div>
  247. </div>
  248. <!--办理工单-->
  249. </div>
  250. <script src="../js/adjustHeight.js"></script>
  251. <script>
  252. initTable();
  253. var keys;
  254. var taps;
  255. $(document).ready(function () {
  256. laydate.skin('molv');
  257. laydate({
  258. elem: '#startTime',
  259. event: 'focus'
  260. });
  261. laydate({
  262. elem: '#endTime',
  263. event: 'focus'
  264. });
  265. //待办搜索
  266. $(".db").click(function () {
  267. initTable();
  268. })
  269. //点击关闭详情
  270. $('.setwin').click(function () {
  271. $(".t-shade").hide();
  272. $(".clgd ").hide();
  273. })
  274. $("#Closexq").click(function () {
  275. $(".t-shade").hide();
  276. $(".clgd").hide();
  277. })
  278. //关闭处理弹框
  279. $("#Closefl").click(function () {
  280. $(".t-shade").hide();
  281. $(".blgd").hide();
  282. })
  283. $("#workorderlist").on("click-row.bs.table", function (e, row, ele) {
  284. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  285. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  286. });
  287. $("#dyyl").click(function () {
  288. layer.open({
  289. type: 2,
  290. content: "PrintPreview.html?wid=" + $("#wids").val(), //iframe的url,no代表不显示滚动条
  291. title: '打印',
  292. area: ['60%', '80%'], //宽高
  293. });
  294. })
  295. //上传附件
  296. $("#scwj").click(function () {
  297. $("#upFile").trigger("click");
  298. })
  299. $("#upFile").change(function () {
  300. upload();
  301. })
  302. $("#scfj").click(function () {
  303. $(".fjnr").text("");
  304. $("#scfj").hide();
  305. })
  306. //反馈提交
  307. $('#Dbfk').click(function () {
  308. FeedBackWorkOrder();
  309. });
  310. })
  311. //表格一
  312. function initTable() {
  313. //先销毁表格
  314. $('#workorderlist').bootstrapTable('destroy');
  315. //初始化表格,动态从服务器加载数据
  316. $("#workorderlist").bootstrapTable({
  317. method: "get", //使用get请求到服务器获取数据
  318. url: huayi.config.callcenter_url + "WorkOrder/GetDBList", //获取数据的Servlet地址
  319. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  320. pagination: true, //启动分页
  321. pageSize: 10, //每页显示的记录数
  322. pageNumber: 1, //当前第几页
  323. pageList: [10, 20, 50, 100], //记录数可选列表
  324. search: false, //是否启用查询
  325. showColumns: false, //显示下拉框勾选要显示的列
  326. showRefresh: false, //显示刷新按钮
  327. sidePagination: "server", //表示服务端请求
  328. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  329. //设置为limit可以获取limit, offset, search, sort, order
  330. queryParamsType: "undefined",
  331. queryParams: function queryParams(params) { //设置查询参数
  332. var param = {
  333. page: params.pageNumber,
  334. pagesize: params.pageSize,
  335. menu: 2,
  336. starttime: $("#startTime").val(),
  337. endtime: $("#endTime").val(),
  338. token: $.cookie("token")
  339. };
  340. return param;
  341. },
  342. onLoadSuccess: function () { //加载成功时执行
  343. //layer.msg("加载成功");
  344. },
  345. onLoadError: function () { //加载失败时执行
  346. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  347. }
  348. });
  349. }
  350. //内容
  351. function ComContent(val) {
  352. if (val) {
  353. var str = '<div '
  354. if (val.length > 10) {
  355. str = str + ' title="' + val + '" ';
  356. val = val.substr(0, 5) + "...";
  357. }
  358. return str + '>' + val + '</div>';
  359. } else {
  360. return '';
  361. }
  362. }
  363. //地址
  364. function SourceAddress(val) {
  365. if (val) {
  366. var str = '<div '
  367. if (val.length > 10) {
  368. str = str + ' title="' + val + '" ';
  369. val = val.substr(0, 5) + "...";
  370. }
  371. return str + '>' + val + '</div>';
  372. } else {
  373. return '';
  374. }
  375. }
  376. //操作
  377. function Dispose(val, row) {
  378. return '<div class="imgs" >' +
  379. '<a class="xg"onclick="dbcl(' + row.F_WorkOrderId + ')"> 处理</a>' +
  380. '</div>';
  381. }
  382. //待办处理
  383. function dbcl(Id) {
  384. $(".t-shade").show();
  385. $(".clgd ").show();
  386. $("#wids").val(Id);
  387. //请求数据填充详情表格
  388. GetWorkOrder(Id);
  389. }
  390. //工单详情
  391. function GetWorkOrder() {
  392. $.getJSON(huayi.config.callcenter_url + "WorkOrder/GetWorkOrder", {
  393. workorderid: $("#wids").val(),
  394. token: $.cookie("token")
  395. }, function (data) {
  396. /*验证请求*/
  397. if (data.state == "success") {
  398. var content = data.data;
  399. $(".tsname").text(content.data[0].F_CusName);
  400. $(".tstime").text(content.data[0].F_RegDate);
  401. $(".dz").text(content.data[0].F_CusAddress);
  402. $(".tsdh").text(content.data[0].F_ConPhone);
  403. $('.gdh').text(content.data[0].F_WorkOrderId);
  404. $(".tsfs").text(content.data[0].SourceName);
  405. $('.Content').text(content.data[0].F_ComContent);
  406. $('.jbyj').text(content.jbdata[0].F_AssignedOpinion);
  407. $('.cbdw').text(content.jbdata[0].DeptName);
  408. $(".jbtime").text(content.jbdata[0].F_EndDate);
  409. $('.cljg').val("");
  410. $('.bmy').val("");
  411. $('.zbr').val("");
  412. $('.zgld').val("");
  413. $('.lxdh').val("");
  414. }
  415. });
  416. }
  417. //上传文件
  418. function upload() {
  419. if (document.getElementById("upFile").files.length > 0) {
  420. var formData = new FormData();
  421. formData.append("upFile", document.getElementById("upFile").files[0]);
  422. formData.append("token", $.cookie("token"));
  423. var typeName=Files[0].name.split('.')[1];
  424. if (typeName=="png"||typeName=='jpg'||typeName=='mp4'||typeName=='mp3'||typeName=='pdf'||typeName=='doc'||typeName=='docx'||typeName=='xls'||typeName=='xlsx') {
  425. $.ajax({
  426. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  427. type: "POST",
  428. data: formData,
  429. /**
  430. *必须false才会自动加上正确的Content-Type
  431. */
  432. contentType: false,
  433. /**
  434. * 必须false才会避开jQuery对 formdata 的默认处理
  435. * XMLHttpRequest会对 formdata 进行正确的处理
  436. */
  437. processData: false,
  438. success: function (result) {
  439. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  440. $("#upFile").change(function () {
  441. upload();
  442. });
  443. var r = $.parseJSON(result);
  444. if (r.state.toLowerCase() == "success") {
  445. $(".fjnr").text(r.data);
  446. $("#scfj").show();
  447. }
  448. }
  449. });
  450. }else{
  451. layer.msg("格式不正确");
  452. }
  453. }
  454. else {
  455. layer.confirm('请上传文件!', {
  456. btn: ['确定']
  457. });
  458. }
  459. }
  460. //反馈提交
  461. function FeedBackWorkOrder() {
  462. if (!$("#wids").val()) {
  463. layer.confirm('反馈失败,请关闭页面,重新打开操作!', {
  464. btn: ['确定']
  465. });
  466. return;
  467. }
  468. if (!$(".zgld").val()) {
  469. layer.confirm('请输入主管领导!', {
  470. btn: ['确定']
  471. });
  472. return;
  473. }
  474. if (!$(".zbr").val()) {
  475. layer.confirm('请输入主办人!', {
  476. btn: ['确定']
  477. });
  478. return;
  479. }
  480. // if (!$(".lxdh").val()) {
  481. // layer.confirm('请输入联系电话!', {
  482. // btn: ['确定']
  483. // });
  484. // return;
  485. // }
  486. if (!$(".cljg").val()) {
  487. layer.confirm('请输入处理结果!', {
  488. btn: ['确定']
  489. });
  490. return;
  491. }
  492. $.post(huayi.config.callcenter_url + "WorkOrder/FeedBackWorkOrder", {
  493. workorderid: $("#wids").val(),
  494. result: $('.cljg').val(),
  495. remark: $('.bmy').val(),
  496. dealman: $('.zbr').val(),
  497. leader: $('.zgld ').val(),
  498. tel: $('.lxdh').val(),
  499. state: $('.df input[name="yj"]:checked ').val(),
  500. filename:$(".fjnr").text(),
  501. token: $.cookie("token")
  502. }, function (data) {
  503. data = JSON.parse(data);
  504. /*验证请求*/
  505. if (data.state == "success") {
  506. layer.msg("反馈成功");
  507. $(".t-shade").hide();
  508. $(".clgd").hide();
  509. initTable();
  510. }
  511. });
  512. }
  513. </script>
  514. </body>
  515. </html>