Brak opisu

LeaderDCL.html 40KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874875876877878879880881882883884885886887888889890891892893894895896897898899900901902903904905906907908909910911912913914915916917918919920921922923924925926927928929930931932933934935936937938939940941942943944945946947948949950951952953954955956957958959960961962963964965966967968969970971972973974975976977978979980981982983984985986987988989990991992993994995996997998999100010011002100310041005100610071008
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">已提交</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <!-- <th data-checkbox="true"></th> -->
  134. <th data-formatter="serialNumber" data-align="center">
  135. 序号
  136. </th>
  137. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  138. 工单单号
  139. </th>
  140. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  141. 诉求标题
  142. </th>
  143. <th data-field="DeptName" data-align="center">
  144. 承办单位
  145. </th>
  146. <!-- <th data-field="OtherDeptName" data-align="center">
  147. 协办单位
  148. </th> -->
  149. <th data-field="UserName" data-align="center">
  150. 受理人
  151. </th>
  152. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  153. 办理状态
  154. </th>
  155. <!--<th
  156. data-field="FilePath"
  157. data-formatter="setCode"
  158. data-align="center"
  159. >
  160. 录音
  161. </th>-->
  162. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  163. 时限
  164. </th>
  165. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  166. 办理时限
  167. </th>
  168. <th data-field="F_ComContent" data-align="center">
  169. 诉求内容
  170. </th>
  171. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  172. 操作
  173. </th>
  174. </tr>
  175. </thead>
  176. <tbody class="list"></tbody>
  177. </table>
  178. </div>
  179. </div>
  180. </div>
  181. </div>
  182. <!--下载框-->
  183. <div class="t-shade lyxz">
  184. <div class="shade_k">
  185. <div class="shade_title">
  186. <span>录音播放与下载<srong class="cknum"></srong></span>
  187. <span class="setwin gbly"><a>x</a></span>
  188. </div>
  189. <div class="shade_content">
  190. <div class="Ly_box audiojs"></div>
  191. </div>
  192. </div>
  193. </div>
  194. <input type="hidden" id="PID" />
  195. <input type="hidden" id="Dpment" />
  196. </div>
  197. <script src="../js/layui/layui.js"></script>
  198. <script src="../js/bootstrap-select.js"></script>
  199. <script src="../css/laydate/laydate.js"></script>
  200. <script src="../My97DatePicker/WdatePicker.js"></script>
  201. <script src="../js/zTree/jquery.ztree.core.js"></script>
  202. <script src="../js/search/screen.js"></script>
  203. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  204. <script>
  205. var wid = helper.request.queryString("states");
  206. if (wid) {
  207. $("#state").val(wid);
  208. }
  209. $(document).ready(function () {
  210. load();
  211. laydate.skin("blue");
  212. laydate({
  213. elem: "#starttime",
  214. event: "focus",
  215. });
  216. laydate({
  217. elem: "#endtime",
  218. event: "focus",
  219. });
  220. });
  221. //关闭录音弹出
  222. $(".gbly").click(function () {
  223. $(".lyxz").removeClass("cx");
  224. $("audio")[0].pause();
  225. });
  226. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  227. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  228. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  229. });
  230. //获取查询信息
  231. function load() {
  232. //坐席
  233. var usercodeID = "";
  234. var usercode_ = $("#ZX").val(); //坐席
  235. if (usercode_ != null) {
  236. $(usercode_).each(function (i, n) {
  237. var obj1 = "";
  238. obj1 = n + ",";
  239. usercodeID += obj1;
  240. });
  241. } else {
  242. usercodeID = "";
  243. }
  244. // 调度员
  245. var ddusercodeID = "";
  246. var ddusercode_ = $("#yardman").val(); //坐席
  247. if (ddusercode_ != null) {
  248. $(ddusercode_).each(function (i, n) {
  249. var obj2 = "";
  250. obj2 = n + ",";
  251. ddusercodeID += obj2;
  252. });
  253. } else {
  254. ddusercodeID = "";
  255. }
  256. //先销毁表格
  257. $("#orderlist").bootstrapTable("destroy");
  258. //初始化表格,动态从服务器加载数据
  259. $("#orderlist").bootstrapTable({
  260. method: "get", //使用get请求到服务器获取数据
  261. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  262. contentType: "application/x-www-form-urlencoded",
  263. striped: true, //表格显示条纹
  264. pagination: true, //启动分页
  265. pageSize: 10, //每页显示的记录数
  266. pageNumber: 1, //当前第几页
  267. pageList: [10, 20, 50, 100], //记录数可选列表
  268. search: false, //是否启用查询
  269. showColumns: false, //显示下拉框勾选要显示的列
  270. showRefresh: false, //显示刷新按钮
  271. sidePagination: "server", //表示服务端请求
  272. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  273. //设置为limit可以获取limit, offset, search, sort, order
  274. queryParamsType: "undefined",
  275. queryParams: function queryParams(params) {
  276. //设置查询参数
  277. var param = {
  278. page: params.pageNumber,
  279. pagesize: params.pageSize,
  280. workid: $("#wids").val(),
  281. state: $("#state").val(), //=工单状态
  282. type: $("#type").val(), //=工单类型
  283. bigtype: $("#bigtype").val(), //=大类别
  284. smalltype: $("#smalltype").val(), //=小类别
  285. key: $("#key").val(), //=关键字
  286. tel: $("#tel").val(), //=客户电话
  287. name: $("#name").val(), //=客户名称
  288. usercode: usercodeID, //=坐席工号
  289. ddusercode: ddusercodeID,
  290. keyid: $("#keyid").val(), //=关键词id
  291. source: $("#source").val(), //=来源&
  292. starttime: $("#starttime").val(), //=开始时间
  293. endtime: $("#endtime").val(), //=结束时间
  294. deptid: $("#PID").val(),
  295. type: $("#type").val(),
  296. tab: 0, //待处理
  297. sourcearea: $("#sourceAreas").val(), //区域
  298. token: $.cookie("token"),
  299. };
  300. return param;
  301. },
  302. onLoadSuccess: function (data) {
  303. //加载成功时执行
  304. // layer.msg("加载成功");
  305. //console.log(data);
  306. },
  307. onLoadError: function () {
  308. //加载失败时执行
  309. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  310. },
  311. });
  312. }
  313. //状态
  314. function States(val, row) {
  315. var html = "";
  316. switch (val + "") {
  317. case "0":
  318. html = "新工单";
  319. if (row.F_IsReturn == 1) {
  320. html = "新工单(回退)";
  321. }
  322. break;
  323. case "1":
  324. html = "待交办";
  325. break;
  326. case "2":
  327. html = '<span style="color:#FF0000;">待查收</span>';
  328. break;
  329. break;
  330. case "3":
  331. html = "退回审核中";
  332. break;
  333. case "4":
  334. html = "办理中";
  335. break;
  336. case "5":
  337. html = "延时审核";
  338. break;
  339. case "6":
  340. html = "已办理";
  341. break;
  342. case "7":
  343. html = "已回访";
  344. break;
  345. case "8":
  346. html = "重办中";
  347. break;
  348. case "9":
  349. html = "已结案";
  350. break;
  351. case "11":
  352. html = "重办待交办";
  353. break;
  354. }
  355. return html;
  356. }
  357. //时限
  358. function OverTime(val, row) {
  359. if (val == 1) {
  360. return (
  361. '<div class="" style="cursor: pointer;">' +
  362. '<span class="Greens">' +
  363. row.GapTime +
  364. "</span>" +
  365. "</div>"
  366. );
  367. } else if (val == 2) {
  368. return (
  369. '<div class="" style="cursor: pointer;">' +
  370. '<span class="Yellows">' +
  371. row.GapTime +
  372. "</span>" +
  373. "</div>"
  374. );
  375. } else if (val == 3) {
  376. return (
  377. '<div class="" style="cursor: pointer;">' +
  378. '<span class="Reds">' +
  379. row.GapTime +
  380. "</span>" +
  381. "</div>"
  382. );
  383. }
  384. }
  385. //办理时限
  386. function BanTime(val) {
  387. if (val) {
  388. var time = val.substring(0, val.indexOf(" "));
  389. return (
  390. '<div class="" style="cursor: pointer;">' +
  391. "<span>" +
  392. time +
  393. "</span>" +
  394. "</div>"
  395. );
  396. }
  397. }
  398. //音频
  399. function setCode(val) {
  400. if (val) {
  401. return (
  402. '<div class="imgs" style="cursor: pointer;">' +
  403. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  404. val +
  405. '" />' +
  406. "</div>"
  407. );
  408. } else {
  409. return "";
  410. }
  411. }
  412. //编号
  413. function serialNumber(val, row, index) {
  414. return index + 1;
  415. }
  416. function GetCont(val) {
  417. if (val) {
  418. var str = "<div ";
  419. if (val.length > 10) {
  420. str = str + ' title="' + val + '" ';
  421. val = val.substr(0, 10) + "...";
  422. }
  423. return str + ">" + val + "</div>";
  424. } else {
  425. return "";
  426. }
  427. }
  428. //操作
  429. function Dispose(val, row) {
  430. var Rows = row.Buttons;
  431. // alert(row.F_WorkOrderId);
  432. var WorkOrderId = row.F_WorkOrderId;
  433. var html = '';
  434. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  435. for (var i = 0; i < Rows.length; i++) {
  436. if (Rows[i].key != 21) {
  437. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  438. if (html1) {
  439. html1 = html1.replace("data", val);
  440. }
  441. html += html1;
  442. }
  443. }
  444. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  445. return html;
  446. }
  447. //转派
  448. function redeploy(WorkOrderId) {
  449. layer.open({
  450. type: 2,
  451. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  452. title: "转派",
  453. area: ["85%", "80%"], //宽高
  454. });
  455. }
  456. //查看详情
  457. function ckxq(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  461. title: "工单详情",
  462. area: ["100%", "100%"], //宽高
  463. });
  464. }
  465. //编辑
  466. function bj(str) {
  467. layer.open({
  468. type: 2,
  469. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  470. title: "编辑工单",
  471. area: ["95%", "95%"], //宽高
  472. });
  473. }
  474. //删除
  475. function move(str) {
  476. layer.confirm(
  477. "确定删除工单?", {
  478. btn: ["是", "否"], //按钮
  479. },
  480. function () {
  481. $.post(
  482. huayi.config.callcenter_url +
  483. "WorkOrder/DelWorkOrder", {
  484. ids: str,
  485. token: $.cookie("token"),
  486. },
  487. function (result) {
  488. result = JSON.parse(result);
  489. if (result.state.toLowerCase() == "success") {
  490. layer.msg("删除成功");
  491. load();
  492. }
  493. }
  494. );
  495. }
  496. );
  497. }
  498. ////删除
  499. function withdraw(str) {
  500. layer.confirm(
  501. "确定撤回?", {
  502. btn: ["是", "否"], //按钮
  503. },
  504. function () {
  505. $.post(
  506. huayi.config.callcenter_url +
  507. "WorkOrder/WithdrawDWorkOrder", {
  508. workorderid: str,
  509. token: $.cookie("token"),
  510. },
  511. function (result) {
  512. result = JSON.parse(result);
  513. if (result.state.toLowerCase() == "success") {
  514. layer.msg("撤回成功");
  515. load();
  516. }
  517. }
  518. );
  519. }
  520. );
  521. }
  522. //提交
  523. function tj(str) {
  524. layer.confirm(
  525. "确定要提交工单么?", {
  526. btn: ["确定", "取消"], //按钮
  527. },
  528. function () {
  529. //请求后台数据
  530. /*发送请求*/
  531. $.post(
  532. huayi.config.callcenter_url +
  533. "WorkOrder/SubmitWorkOrder", {
  534. ids: str,
  535. token: $.cookie("token"),
  536. },
  537. function (result) {
  538. result = JSON.parse(result);
  539. if (result.state.toLowerCase() == "success") {
  540. layer.msg("提交成功");
  541. load();
  542. }
  543. }
  544. );
  545. }
  546. );
  547. }
  548. //交办
  549. function jb(str) {
  550. layer.open({
  551. type: 2,
  552. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  553. title: "工单交办",
  554. area: ["87%", "80%"], //宽高
  555. });
  556. }
  557. //领导批示
  558. function lader(str) {
  559. layer.open({
  560. type: 2,
  561. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  562. title: "领导批示",
  563. area: ["60%", "80%"], //宽高
  564. });
  565. }
  566. //市长批示
  567. function city(str) {
  568. layer.open({
  569. type: 2,
  570. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  571. title: "领导批示",
  572. area: ["60%", "80%"], //宽高
  573. });
  574. }
  575. //办理
  576. function bl(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  580. title: "办理工单",
  581. area: ["60%", "80%"], //宽高
  582. });
  583. }
  584. //督办
  585. function Supervision(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/Supervision_.html?wid=" +
  589. str +
  590. "&type=1", //iframe的url,no代表不显示滚动条
  591. title: "督办",
  592. area: ["60%", "80%"], //宽高
  593. });
  594. }
  595. //督查
  596. function Supervision_(str) {
  597. layer.open({
  598. type: 2,
  599. content: "../CommonHtml/Supervision_.html?wid=" +
  600. str +
  601. "&type=2", //iframe的url,no代表不显示滚动条
  602. title: "监察",
  603. area: ["60%", "80%"], //宽高
  604. });
  605. }
  606. //强制结案
  607. function StrongLawsuit(str) {
  608. layer.open({
  609. type: 2,
  610. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  611. title: "强制结案",
  612. area: ["60%", "80%"], //宽高
  613. });
  614. }
  615. //回退BackDtail
  616. function BackDtail(str) {
  617. layer.open({
  618. type: 2,
  619. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  620. title: "工单回退",
  621. area: ["60%", "80%"], //宽高
  622. });
  623. }
  624. //查收
  625. function cs(str) {
  626. layer.confirm(
  627. "确定要查收?", {
  628. btn: ["是", "否"], //按钮
  629. },
  630. function () {
  631. $.post(
  632. huayi.config.callcenter_url +
  633. "WorkOrder/ReceiveWorkOrder", {
  634. workorderid: str,
  635. token: $.cookie("token"),
  636. },
  637. function (result) {
  638. result = JSON.parse(result);
  639. if (result.state.toLowerCase() == "success") {
  640. layer.msg("查收成功");
  641. load();
  642. }
  643. }
  644. );
  645. }
  646. );
  647. }
  648. //收回
  649. function sh(str) {
  650. layer.confirm(
  651. "确定要回收?", {
  652. btn: ["是", "否"], //按钮
  653. },
  654. function () {
  655. $.post(
  656. huayi.config.callcenter_url +
  657. "WorkOrder/TakeBackWorkOrder", {
  658. workorderid: str,
  659. token: $.cookie("token"),
  660. },
  661. function (result) {
  662. result = JSON.parse(result);
  663. if (result.state.toLowerCase() == "success") {
  664. layer.msg("回收");
  665. load();
  666. }
  667. }
  668. );
  669. }
  670. );
  671. }
  672. //强制回收
  673. function recycles() {
  674. layer.confirm("确定要强制退回吗?", {
  675. btn: ["是", "否"], //按钮
  676. });
  677. }
  678. //退回申请
  679. function th(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  683. title: "申请退回工单",
  684. area: ["60%", "80%"], //宽高
  685. });
  686. }
  687. //审核退回申请
  688. function shth(str) {
  689. layer.open({
  690. type: 2,
  691. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. title: "审核退回申请",
  693. area: ["60%", "80%"], //宽高
  694. });
  695. }
  696. //办理
  697. // function th(str) {
  698. // layer.open({
  699. // type: 2,
  700. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. // title: '办理工单',
  702. // area: ['35%', '30%'], //宽高
  703. // });
  704. // }
  705. //申请延时
  706. function ys(str) {
  707. layer.open({
  708. type: 2,
  709. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  710. title: "申请延时",
  711. area: ["60%", "80%"], //宽高
  712. });
  713. }
  714. //审核申请延时
  715. function shys(str) {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  719. title: "审核延时申请",
  720. area: ["60%", "80%"], //宽高
  721. });
  722. }
  723. //诉求回访
  724. function hf(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  728. title: "工单回访",
  729. area: ["60%", "80%"], //宽高
  730. });
  731. }
  732. //重办工单
  733. function cb(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  737. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  738. title: "重办工单",
  739. area: ["90%", "90%"], //宽高
  740. });
  741. }
  742. //结案
  743. function Lawsuit(str) {
  744. layer.open({
  745. type: 2,
  746. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  747. title: "诉求单结案",
  748. area: ["60%", "80%"], //宽高
  749. });
  750. }
  751. //驳回重办
  752. function bhcb(str) {
  753. //回退BackDtail
  754. layer.open({
  755. type: 2,
  756. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  757. title: "驳回重办",
  758. area: ["60%", "80%"], //宽高
  759. });
  760. }
  761. $(".Appeal").click(function () {
  762. layer.open({
  763. type: 2,
  764. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  765. title: "新增诉求",
  766. area: ["85%", "80%"], //宽高
  767. });
  768. });
  769. //上传文件
  770. function upload() {
  771. if (document.getElementById("upFile").files.length > 0) {
  772. var formData = new FormData();
  773. formData.append(
  774. "upFile",
  775. document.getElementById("upFile").files[0]
  776. );
  777. formData.append("token", $.cookie("token"));
  778. $.ajax({
  779. url: huayi.config.callcenter_url +
  780. "/WorkOrder/UploadFile",
  781. type: "POST",
  782. data: formData,
  783. /**
  784. *必须false才会自动加上正确的Content-Type
  785. */
  786. contentType: false,
  787. /**
  788. * 必须false才会避开jQuery对 formdata 的默认处理
  789. * XMLHttpRequest会对 formdata 进行正确的处理
  790. */
  791. processData: false,
  792. success: function (result) {
  793. document.getElementById(
  794. "upFile"
  795. ).outerHTML = document.getElementById(
  796. "upFile"
  797. ).outerHTML;
  798. $("#upFile").change(function () {
  799. upload();
  800. });
  801. var r = $.parseJSON(result);
  802. if (r.state.toLowerCase() == "success") {
  803. $(".fjnr").text(r.data);
  804. $("#scfj").show();
  805. }
  806. },
  807. });
  808. } else {
  809. layer.confirm("请上传文件!", {
  810. btn: ["确定"],
  811. });
  812. }
  813. }
  814. //来源
  815. function LY(obj) {
  816. obj.empty();
  817. obj.append(
  818. '<option selected="selected" value="">请选择</option>'
  819. );
  820. $.getJSON(
  821. huayi.config.callcenter_url +
  822. "Dictionary/GetDicValueListById", {
  823. token: $.cookie("token"),
  824. id: 1,
  825. },
  826. function (data) {
  827. if (data.state.toLowerCase() == "success") {
  828. var content = data.data;
  829. $(content).each(function (i, n) {
  830. $(
  831. "<option value='" +
  832. n.F_ValueId +
  833. "'>" +
  834. n.F_Value +
  835. "</option>"
  836. ).appendTo(obj);
  837. });
  838. }
  839. }
  840. );
  841. }
  842. //类别
  843. function LB(obj) {
  844. obj.empty();
  845. obj.append(
  846. '<option selected="selected" value="">请选择</option>'
  847. );
  848. $.getJSON(
  849. huayi.config.callcenter_url +
  850. "Dictionary/GetDicValueListById", {
  851. token: $.cookie("token"),
  852. id: 2,
  853. },
  854. function (data) {
  855. if (data.state.toLowerCase() == "success") {
  856. var content = data.data;
  857. $(content).each(function (i, n) {
  858. $(
  859. "<option value='" +
  860. n.F_ValueId +
  861. "'>" +
  862. n.F_Value +
  863. "</option>"
  864. ).appendTo(obj);
  865. });
  866. }
  867. }
  868. );
  869. }
  870. // 主题
  871. function ZT(obj) {
  872. obj.empty();
  873. obj.append(
  874. '<option selected="selected" value="">请选择</option>'
  875. );
  876. $.getJSON(
  877. huayi.config.callcenter_url +
  878. "Dictionary/GetDicValueListById", {
  879. token: $.cookie("token"),
  880. id: 3,
  881. },
  882. function (data) {
  883. if (data.state.toLowerCase() == "success") {
  884. var content = data.data;
  885. $(content).each(function (i, n) {
  886. $(
  887. "<option value='" +
  888. n.F_ValueId +
  889. "'>" +
  890. n.F_Value +
  891. "</option>"
  892. ).appendTo(obj);
  893. });
  894. }
  895. }
  896. );
  897. }
  898. function tree() {
  899. $.get(
  900. huayi.config.callcenter_url + "Department/GetDeptList", {
  901. token: $.cookie("token"),
  902. // "pid": pid
  903. },
  904. function (result) {
  905. result = $.parseJSON(result);
  906. $.fn.zTree.init(
  907. $("#addTreeDemo"),
  908. setting1,
  909. result.data
  910. ); //实例化树形图
  911. }
  912. );
  913. }
  914. var setting1 = {
  915. data: {
  916. key: {
  917. name: "F_DeptName",
  918. },
  919. simpleData: {
  920. enable: true,
  921. idKey: "F_DeptId",
  922. pIdKey: "F_PartentId",
  923. rootPId: 0,
  924. },
  925. },
  926. callback: {
  927. onClick: zTreeOnClick,
  928. },
  929. };
  930. function zTreeOnClick(event, treeId, treeNode) {
  931. if (treeNode.level >= 1) {
  932. $(".inps").val(treeNode.F_DeptName);
  933. $("#PID").val(treeNode.F_DeptId);
  934. $("#Dpment").val(treeNode.F_DeptName);
  935. $(".Cleans").show();
  936. }
  937. }
  938. $(".exportFile").click(function () {
  939. var usercode_ = $("#ZX").val(); //坐席
  940. if (usercode_ != null) {
  941. $(usercode_).each(function (i, n) {
  942. var obj1 = "";
  943. obj1 = n + ",";
  944. usercodeID += obj1;
  945. });
  946. } else {
  947. usercodeID = "";
  948. }
  949. // 调度员
  950. var ddusercodeID = "";
  951. var ddusercode_ = $("#yardman").val(); //坐席
  952. if (ddusercode_ != null) {
  953. $(ddusercode_).each(function (i, n) {
  954. var obj2 = "";
  955. obj2 = n + ",";
  956. ddusercodeID += obj2;
  957. });
  958. } else {
  959. ddusercodeID = "";
  960. }
  961. var workid = $("#wids").val()
  962. var key = $("#key").val() //=关键字
  963. var tel = $("#tel").val() //=客户电话
  964. var name = $("#name").val() //=客户名称
  965. var usercode = usercodeID //=坐席工号
  966. var ddusercode = ddusercodeID
  967. var source = $("#source").val() //=来源&
  968. var starttime = $("#starttime").val() //=开始时间
  969. var endtime = $("#endtime").val() //=结束时间
  970. var deptid = $("#PID").val()
  971. var type = $("#type").val() //=工单类型
  972. var bigtype = $("#bigtype").val()
  973. var smalltype = $("#smalltype").val() //=小类别
  974. var sourcearea = $("#sourceAreas").val() //区域
  975. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  976. var tab = 0;
  977. var keyid = $("#keyid").val() //=关键词id
  978. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  979. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  980. "&tel=" +
  981. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  982. source +
  983. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  984. sourcearea +
  985. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  986. window.location.href = url;
  987. })
  988. </script>
  989. </body>
  990. </html>