Nessuna descrizione

LeaderYJB.html 35KB

123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791792793794795796797798799800801802803804805806807808809810811812813814815816817818819820821822823824825826827828829830831832833834835836837838839840841842843844845846847848849850851852853854855856857858859860861862863864865866867868869870871872873874
  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>正在办理</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">正在办理</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="photo x-color laydate-icon" autocomplete="off" style="height: 35px;" />
  48. </td>
  49. </tr>
  50. <tr>
  51. <th>事项编号:</th>
  52. <td>
  53. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  54. </td>
  55. <th><span class="nameJustified">来电人:</span></th>
  56. <td>
  57. <input type="text" id="name" class="form-control" />
  58. </td>
  59. <!-- <th>工单状态:</th>
  60. <td>
  61. <select name="" id="state" class="select">
  62. <option value="" selected="selected">请选择</option>
  63. <option value="0">新工单</option>
  64. <option value="10">待审核</option>
  65. <option value="6">已办理</option>
  66. </select>
  67. </td> -->
  68. <th><span class="nameJustified">关键字:</span></th>
  69. <td>
  70. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  71. <botton class="btns Seach">搜索</botton>
  72. </td>
  73. </tr>
  74. <tr>
  75. <th>受话坐席:</th>
  76. <td>
  77. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  78. data-live-search="true">
  79. <option value="">请选择坐席</option>
  80. </select>
  81. </td>
  82. <th><span class="nameJustified">审核员:</span></th>
  83. <td>
  84. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  85. multiple data-live-search="true">
  86. <option value="">请选择调度员</option>
  87. </select>
  88. </td>
  89. <th>反映区域:</th>
  90. <td>
  91. <select name="" id="sourceAreas" class="form-control Min-width">
  92. </select>
  93. <botton class="btns exportFile">导出</botton>
  94. </td>
  95. </tr>
  96. <tr>
  97. <th>承办单位:</th>
  98. <td style="position: relative;">
  99. <div class="inpBox">
  100. <input type="text" class="inps" onkeyup="darptSearch()" />
  101. <i class="Cleans fa fa-close"></i>
  102. <i class="xl xl_one"></i>
  103. <div class="addTree xlAdd">
  104. <ul id="addTreeDemo" class="ztree"></ul>
  105. </div>
  106. </div>
  107. <div class="selDpart1">
  108. <ul id="sponsor">
  109. </ul>
  110. </div>
  111. </td>
  112. <th>来电类型:</th>
  113. <td>
  114. <select class="form-control" id="type">
  115. </select>
  116. </td>
  117. <th></th>
  118. <td style="text-align: center;">
  119. </td>
  120. </tr>
  121. </table>
  122. </div>
  123. </div>
  124. <div>
  125. <div style="width: 100%;padding: 10px;">
  126. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  127. data-pagination="true">
  128. <thead>
  129. <tr>
  130. <!-- <th data-checkbox="true"></th> -->
  131. <th data-formatter="serialNumber" data-align="center">
  132. 序号
  133. </th>
  134. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  135. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  136. <th data-field="DeptName" data-align="center">承办单位</th>
  137. <!-- <th data-field="OtherDeptName" data-align="center">协办单位</th> -->
  138. <th data-field="UserName" data-align="center">受理人</th>
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  140. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  141. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  142. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  143. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  144. </tr>
  145. </thead>
  146. <tbody class="list"></tbody>
  147. </table>
  148. </div>
  149. </div>
  150. </div>
  151. </div>
  152. <!--下载框-->
  153. <div class="t-shade lyxz">
  154. <div class="shade_k">
  155. <div class="shade_title">
  156. <span>录音播放与下载<srong class="cknum"></srong></span>
  157. <span class="setwin gbly"><a>x</a></span>
  158. </div>
  159. <div class="shade_content">
  160. <div class="Ly_box audiojs">
  161. </div>
  162. </div>
  163. </div>
  164. </div>
  165. <input type="hidden" id="PID" />
  166. <input type="hidden" id="Dpment" />
  167. </div>
  168. <script src="../js/layui/layui.js"></script>
  169. <script src="../js/bootstrap-select.js"></script>
  170. <script src="../css/laydate/laydate.js"></script>
  171. <script src="../My97DatePicker/WdatePicker.js"></script>
  172. <script src="../js/zTree/jquery.ztree.core.js"></script>
  173. <script src="../js/search/screen.js"></script>
  174. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  175. <script>
  176. $(document).ready(function () {
  177. load();
  178. laydate.skin('blue');
  179. laydate({
  180. elem: '#starttime',
  181. event: 'focus'
  182. });
  183. laydate({
  184. elem: '#endtime',
  185. event: 'focus'
  186. });
  187. });
  188. //关闭录音弹出
  189. $(".gbly").click(function () {
  190. $(".lyxz").removeClass("cx");
  191. $('audio')[0].pause();
  192. });
  193. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  194. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  195. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  196. });
  197. //获取查询信息
  198. function load() {
  199. //坐席
  200. var usercodeID = "";
  201. var usercode_ = $("#ZX").val(); //坐席
  202. if (usercode_ != null) {
  203. $(usercode_).each(function (i, n) {
  204. var obj1 = '';
  205. obj1 = n + ",";
  206. usercodeID += obj1;
  207. })
  208. } else {
  209. usercodeID = ""
  210. }
  211. // 调度员
  212. var ddusercodeID = "";
  213. var ddusercode_ = $("#yardman").val(); //坐席
  214. if (ddusercode_ != null) {
  215. $(ddusercode_).each(function (i, n) {
  216. var obj2 = '';
  217. obj2 = n + ",";
  218. ddusercodeID += obj2;
  219. })
  220. } else {
  221. ddusercodeID = ""
  222. }
  223. //先销毁表格
  224. $('#orderlist').bootstrapTable('destroy');
  225. //初始化表格,动态从服务器加载数据
  226. $("#orderlist").bootstrapTable({
  227. method: "get", //使用get请求到服务器获取数据
  228. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  229. contentType: "application/x-www-form-urlencoded",
  230. striped: true, //表格显示条纹
  231. pagination: true, //启动分页
  232. pageSize: 10, //每页显示的记录数
  233. pageNumber: 1, //当前第几页
  234. pageList: [10, 20, 50, 100], //记录数可选列表
  235. search: false, //是否启用查询
  236. showColumns: false, //显示下拉框勾选要显示的列
  237. showRefresh: false, //显示刷新按钮
  238. sidePagination: "server", //表示服务端请求
  239. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  240. //设置为limit可以获取limit, offset, search, sort, order
  241. queryParamsType: "undefined",
  242. queryParams: function queryParams(params) { //设置查询参数
  243. var param = {
  244. page: params.pageNumber,
  245. pagesize: params.pageSize,
  246. workid: $("#wids").val(),
  247. state: $("#state").val(), //=工单状态
  248. type: $("#type").val(), //=工单类型
  249. bigtype: $("#bigtype").val(), //=大类别
  250. smalltype: $("#smalltype").val(), //=小类别
  251. key: $("#key").val(), //=关键字
  252. tel: $("#tel").val(), //=客户电话
  253. name: $("#name").val(), //=客户名称
  254. usercode: usercodeID, //=坐席工号
  255. ddusercode: ddusercodeID,
  256. keyid: $("#keyid").val(), //=关键词id
  257. source: $("#source").val(), //=来源&
  258. jbstarttime: $("#starttime").val(), //=开始时间
  259. jbendtime: $("#endtime").val(), //=结束时间
  260. deptid: $("#PID").val(),
  261. type: $("#type").val(),
  262. tab: 1, //待处理
  263. sourcearea: $('#sourceAreas').val(), //区域
  264. jianhang: 0,
  265. phoneType: 2, // 12345来电
  266. token: $.cookie("token")
  267. };
  268. return param;
  269. },
  270. onLoadSuccess: function (data) { //加载成功时执行
  271. //layer.msg("加载成功");
  272. //console.log(data);
  273. var roleCode = $.cookie("code")
  274. if (roleCode == "GLY" || roleCode == "ZXLD" || roleCode == "WLDW") {
  275. $(".sendMsg").show()
  276. } else {
  277. $(".sendMsg").hide()
  278. }
  279. },
  280. onLoadError: function () { //加载失败时执行
  281. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  282. }
  283. });
  284. }
  285. //状态
  286. function States(val, row) {
  287. var html = '';
  288. switch (val + '') {
  289. case '0':
  290. html = '新工单';
  291. if (row.F_IsReturn == 1) {
  292. html = '新工单(回退)';
  293. }
  294. break;
  295. case '1':
  296. html = '待交办';
  297. break;
  298. case '2':
  299. html = '待查收';
  300. break;
  301. case '3':
  302. html = '退回审核中';
  303. break;
  304. case '4':
  305. html = '办理中';
  306. break;
  307. case '5':
  308. html = '延时审核';
  309. break;
  310. case '6':
  311. html = '已办理';
  312. break;
  313. case '7':
  314. html = '已回访';
  315. break;
  316. case '8':
  317. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  318. html = "已办未果"
  319. } else {
  320. html = "重办中";
  321. }
  322. break;
  323. case '9':
  324. html = '已结案';
  325. break;
  326. }
  327. return html;
  328. }
  329. //时限
  330. function OverTime(val, row) {
  331. if (val == 1) {
  332. return '<div class="" style="cursor: pointer;">' +
  333. '<span class="Greens">' + row.GapTime + '</span>' +
  334. '</div>';
  335. } else if (val == 2) {
  336. return '<div class="" style="cursor: pointer;">' +
  337. '<span class="Yellows">' + row.GapTime + '</span>' +
  338. '</div>';
  339. } else if (val == 3) {
  340. return '<div class="" style="cursor: pointer;">' +
  341. '<span class="Reds">' + row.GapTime + '</span>' +
  342. '</div>';
  343. }
  344. }
  345. //办理时限
  346. function BanTime(val) {
  347. if (val) {
  348. var time = val.substring(0, val.indexOf(' '));
  349. return '<div class="" style="cursor: pointer;">' +
  350. '<span>' + time + '</span>' +
  351. '</div>';
  352. }
  353. }
  354. //音频
  355. function setCode(val) {
  356. if (val) {
  357. return '<div class="imgs" style="cursor: pointer;">' +
  358. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  359. '</div>';
  360. } else {
  361. return '';
  362. }
  363. }
  364. //编号
  365. function serialNumber(val, row, index) {
  366. return index + 1;
  367. }
  368. function GetCont(val) {
  369. if (val) {
  370. var str = '<div '
  371. if (val.length > 10) {
  372. str = str + ' title="' + val + '" ';
  373. val = val.substr(0, 10) + "...";
  374. }
  375. return str + '>' + val + '</div>';
  376. } else {
  377. return '';
  378. }
  379. }
  380. //操作
  381. function Dispose(val, row) {
  382. var Rows = row.Buttons;
  383. var html = '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  384. for (var i = 0; i < Rows.length; i++) {
  385. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  386. if (html1) {
  387. html1 = html1.replace("data", val);
  388. html1 = html1.replace("row", row.F_MainDeptId);
  389. }
  390. html += html1;
  391. }
  392. return html;
  393. }
  394. //催办
  395. function sendMsg(wid) {
  396. layer.confirm('确定催办吗', {
  397. btn: ['确定', '取消']
  398. }, function () {
  399. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  400. workorderid: wid,
  401. token: $.cookie("token")
  402. }, function (result) {
  403. result = JSON.parse(result);
  404. if (result.state.toLowerCase() == 'success') {
  405. layer.msg('催办成功')
  406. }
  407. })
  408. })
  409. }
  410. //查看详情
  411. function ckxq(str) {
  412. layer.open({
  413. type: 2,
  414. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  415. title: '工单详情',
  416. area: ['100%', '100%'], //宽高
  417. });
  418. }
  419. //编辑
  420. function bj(str) {
  421. layer.open({
  422. type: 2,
  423. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=zzbl", //iframe的url,no代表不显示滚动条
  424. title: '编辑工单',
  425. area: ['96%', '85%'], //宽高
  426. });
  427. }
  428. //删除
  429. function move(str) {
  430. layer.confirm('确定删除工单?', {
  431. btn: ['是', '否'] //按钮
  432. }, function () {
  433. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  434. ids: str,
  435. token: $.cookie("token")
  436. }, function (result) {
  437. result = JSON.parse(result);
  438. if (result.state.toLowerCase() == "success") {
  439. layer.msg("删除成功");
  440. load();
  441. }
  442. })
  443. });
  444. }
  445. //提交
  446. function tj(str) {
  447. layer.confirm('确定要提交工单么?', {
  448. btn: ['确定', '取消'] //按钮
  449. }, function () {
  450. //请求后台数据
  451. /*发送请求*/
  452. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  453. ids: str,
  454. token: $.cookie("token")
  455. }, function (result) {
  456. result = JSON.parse(result);
  457. if (result.state.toLowerCase() == "success") {
  458. layer.msg("提交成功");
  459. load();
  460. }
  461. })
  462. });
  463. }
  464. //交办
  465. function jb(str) {
  466. layer.open({
  467. type: 2,
  468. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  469. title: '工单交办',
  470. area: ['87%', '80%'], //宽高
  471. });
  472. }
  473. //派单
  474. function pd(str) {
  475. layer.open({
  476. type: 2,
  477. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  478. title: "办理工单",
  479. area: ["87%", "80%"], //宽高
  480. });
  481. }
  482. //领导批示
  483. function lader(str) {
  484. layer.open({
  485. type: 2,
  486. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  487. title: '领导批示',
  488. area: ['60%', '80%'], //宽高
  489. });
  490. }
  491. //市长批示
  492. function city(str) {
  493. layer.open({
  494. type: 2,
  495. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  496. title: '领导批示',
  497. area: ['60%', '80%'], //宽高
  498. });
  499. }
  500. //办理
  501. function bl(str) {
  502. layer.open({
  503. type: 2,
  504. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  505. title: '办理工单',
  506. area: ['60%', '80%'], //宽高
  507. });
  508. }
  509. //督办
  510. function Supervision(str) {
  511. layer.open({
  512. type: 2,
  513. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  514. title: '督办',
  515. area: ['60%', '80%'], //宽高
  516. });
  517. }
  518. //督查
  519. function Supervision_(str) {
  520. layer.open({
  521. type: 2,
  522. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  523. title: '监察',
  524. area: ['60%', '80%'], //宽高
  525. });
  526. }
  527. //强制结案
  528. function StrongLawsuit(str) {
  529. layer.open({
  530. type: 2,
  531. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  532. title: '强制结案',
  533. area: ['60%', '80%'], //宽高
  534. });
  535. }
  536. //回退BackDtail
  537. function BackDtail(str) {
  538. layer.open({
  539. type: 2,
  540. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  541. title: '工单回退',
  542. area: ['60%', '80%'], //宽高
  543. });
  544. }
  545. //查收
  546. function cs(str) {
  547. layer.confirm('确定要查收?', {
  548. btn: ['是', '否'] //按钮
  549. }, function () {
  550. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  551. workorderid: str,
  552. token: $.cookie("token")
  553. }, function (result) {
  554. result = JSON.parse(result);
  555. if (result.state.toLowerCase() == "success") {
  556. layer.msg("查收成功");
  557. load();
  558. }
  559. })
  560. });
  561. }
  562. //收回
  563. function sh(str) {
  564. layer.confirm('确定要回收?', {
  565. btn: ['是', '否'] //按钮
  566. }, function () {
  567. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  568. workorderid: str,
  569. token: $.cookie("token")
  570. }, function (result) {
  571. result = JSON.parse(result);
  572. if (result.state.toLowerCase() == "success") {
  573. layer.msg("回收");
  574. load();
  575. }
  576. })
  577. });
  578. }
  579. //强制回收
  580. function recycles() {
  581. layer.confirm('确定要强制退回吗?', {
  582. btn: ['是', '否'] //按钮
  583. });
  584. }
  585. //退回申请
  586. function th(str) {
  587. layer.open({
  588. type: 2,
  589. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  590. title: '申请退回工单',
  591. area: ['60%', '80%'], //宽高
  592. });
  593. }
  594. //审核退回申请
  595. function shth(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  599. title: '审核退回申请',
  600. area: ['60%', '80%'], //宽高
  601. });
  602. }
  603. //办理
  604. // function th(str) {
  605. // layer.open({
  606. // type: 2,
  607. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  608. // title: '办理工单',
  609. // area: ['35%', '30%'], //宽高
  610. // });
  611. // }
  612. //申请延时
  613. function ys(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  617. title: '申请延时',
  618. area: ['60%', '80%'], //宽高
  619. });
  620. }
  621. //审核申请延时
  622. function shys(str) {
  623. layer.open({
  624. type: 2,
  625. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  626. title: '审核延时申请',
  627. area: ['60%', '80%'], //宽高
  628. });
  629. }
  630. //诉求审核
  631. function hf(str) {
  632. layer.open({
  633. type: 2,
  634. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  635. title: '工单审核',
  636. area: ['60%', '80%'], //宽高
  637. });
  638. }
  639. //重办工单
  640. function cb(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  644. title: '重办工单',
  645. area: ['60%', '80%'], //宽高
  646. });
  647. }
  648. //结案
  649. function Lawsuit(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: '诉求单结案',
  654. area: ['60%', '80%'], //宽高
  655. });
  656. }
  657. //驳回重办
  658. function bhcb(str) {
  659. //回退BackDtail
  660. layer.open({
  661. type: 2,
  662. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  663. title: "驳回重办",
  664. area: ["60%", "80%"], //宽高
  665. });
  666. }
  667. $('.Appeal').click(function () {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  671. title: '新增诉求',
  672. area: ['85%', '80%'], //宽高
  673. });
  674. })
  675. //上传文件
  676. function upload() {
  677. if (document.getElementById("upFile").files.length > 0) {
  678. var formData = new FormData();
  679. formData.append("upFile", document.getElementById("upFile").files[0]);
  680. formData.append("token", $.cookie("token"));
  681. $.ajax({
  682. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  683. type: "POST",
  684. data: formData,
  685. /**
  686. *必须false才会自动加上正确的Content-Type
  687. */
  688. contentType: false,
  689. /**
  690. * 必须false才会避开jQuery对 formdata 的默认处理
  691. * XMLHttpRequest会对 formdata 进行正确的处理
  692. */
  693. processData: false,
  694. success: function (result) {
  695. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  696. .outerHTML;
  697. $("#upFile").change(function () {
  698. upload();
  699. });
  700. var r = $.parseJSON(result);
  701. if (r.state.toLowerCase() == "success") {
  702. $(".fjnr").text(r.data);
  703. $("#scfj").show();
  704. }
  705. }
  706. });
  707. } else {
  708. layer.confirm('请上传文件!', {
  709. btn: ['确定']
  710. });
  711. }
  712. }
  713. //来源
  714. function LY(obj) {
  715. obj.empty();
  716. obj.append('<option selected="selected" value="">请选择</option>');
  717. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  718. "token": $.cookie("token"),
  719. id: 1
  720. }, function (data) {
  721. if (data.state.toLowerCase() == "success") {
  722. var content = data.data;
  723. $(content).each(function (i, n) {
  724. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  725. obj);
  726. })
  727. }
  728. })
  729. }
  730. //类别
  731. function LB(obj) {
  732. obj.empty();
  733. obj.append('<option selected="selected" value="">请选择</option>');
  734. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  735. "token": $.cookie("token"),
  736. id: 2
  737. }, function (data) {
  738. if (data.state.toLowerCase() == "success") {
  739. var content = data.data;
  740. $(content).each(function (i, n) {
  741. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  742. obj);
  743. })
  744. }
  745. })
  746. }
  747. // 主题
  748. function ZT(obj) {
  749. obj.empty();
  750. obj.append('<option selected="selected" value="">请选择</option>');
  751. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  752. "token": $.cookie("token"),
  753. id: 3
  754. }, function (data) {
  755. if (data.state.toLowerCase() == "success") {
  756. var content = data.data;
  757. $(content).each(function (i, n) {
  758. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  759. obj);
  760. })
  761. }
  762. })
  763. }
  764. function tree() {
  765. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  766. "token": $.cookie("token"),
  767. // "pid": pid
  768. }, function (result) {
  769. result = $.parseJSON(result);
  770. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  771. });
  772. }
  773. var setting1 = {
  774. data: {
  775. key: {
  776. name: "F_DeptName"
  777. },
  778. simpleData: {
  779. enable: true,
  780. idKey: "F_DeptId",
  781. pIdKey: "F_PartentId",
  782. rootPId: 0
  783. }
  784. },
  785. callback: {
  786. onClick: zTreeOnClick
  787. }
  788. };
  789. function zTreeOnClick(event, treeId, treeNode) {
  790. if (treeNode.level >= 1) {
  791. $('.inps').val(treeNode.F_DeptName);
  792. $("#PID").val(treeNode.F_DeptId);
  793. $("#Dpment").val(treeNode.F_DeptName);
  794. $(".Cleans").show();
  795. }
  796. };
  797. $(".exportFile").click(function () {
  798. var usercode_ = $("#ZX").val(); //坐席
  799. if (usercode_ != null) {
  800. $(usercode_).each(function (i, n) {
  801. var obj1 = "";
  802. obj1 = n + ",";
  803. usercodeID += obj1;
  804. });
  805. } else {
  806. usercodeID = "";
  807. }
  808. // 调度员
  809. var ddusercodeID = "";
  810. var ddusercode_ = $("#yardman").val(); //坐席
  811. if (ddusercode_ != null) {
  812. $(ddusercode_).each(function (i, n) {
  813. var obj2 = "";
  814. obj2 = n + ",";
  815. ddusercodeID += obj2;
  816. });
  817. } else {
  818. ddusercodeID = "";
  819. }
  820. var workid = $("#wids").val()
  821. var key = $("#key").val() //=关键字
  822. var tel = $("#tel").val() //=客户电话
  823. var name = $("#name").val() //=客户名称
  824. var usercode = usercodeID //=坐席工号
  825. var ddusercode = ddusercodeID
  826. var source = $("#source").val() //=来源&
  827. var jbstarttime = $("#starttime").val() //=开始时间
  828. var jbendtime = $("#endtime").val() //=结束时间
  829. var deptid = $("#PID").val()
  830. var type = $("#type").val() //=工单类型
  831. var bigtype = $("#bigtype").val()
  832. var smalltype = $("#smalltype").val() //=小类别
  833. var sourcearea = $("#sourceAreas").val() //区域
  834. var state = $("#state").val() //=工单状态
  835. var tab = 1;
  836. var keyid = $("#keyid").val() //=关键词id
  837. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  838. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  839. "&tel=" +
  840. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  841. source +
  842. "&jbstarttime=" + jbstarttime + "&jbendtime=" + jbendtime + "&deptid=" + deptid +
  843. "&sourcearea=" +
  844. sourcearea +
  845. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  846. window.location.href = url;
  847. })
  848. </script>
  849. </body>
  850. </html>