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WorkTHBJJ.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>退回被拒绝</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">退回被拒绝</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td>
  83. <th>反映区域:</th>
  84. <td>
  85. <select name="" id="sourceAreas" class="form-control Min-width">
  86. </select>
  87. <botton class="btns exportFile">导出</botton>
  88. </td>
  89. </tr>
  90. <tr>
  91. <th>承办单位:</th>
  92. <td style="position: relative;">
  93. <div class="inpBox">
  94. <input type="text" class="inps" onkeyup="darptSearch()" />
  95. <i class="Cleans fa fa-close"></i>
  96. <i class="xl xl_one"></i>
  97. <div class="addTree xlAdd">
  98. <ul id="addTreeDemo" class="ztree"></ul>
  99. </div>
  100. </div>
  101. <div class="selDpart1">
  102. <ul id="sponsor">
  103. </ul>
  104. </div>
  105. </td>
  106. <th>来电类型:</th>
  107. <td>
  108. <select class="form-control" id="type">
  109. </select>
  110. </td>
  111. <th></th>
  112. <td style="text-align: center;">
  113. </td>
  114. </tr>
  115. </table>
  116. </div>
  117. </div>
  118. <div>
  119. <div style="width: 100%; padding: 10px">
  120. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  121. data-pagination="true">
  122. <thead>
  123. <tr>
  124. <th data-formatter="serialNumber" data-align="center">
  125. 序号
  126. </th>
  127. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  128. 工单单号
  129. </th>
  130. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  131. 诉求标题
  132. </th>
  133. <th data-field="DeptName" data-align="center">
  134. 承办单位
  135. </th>
  136. <!-- <th data-field="OtherDeptName" data-align="center">
  137. 协办单位
  138. </th> -->
  139. <!-- <th data-field="UserName" data-align="center">
  140. 受理人
  141. </th> -->
  142. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  143. 办理状态
  144. </th>
  145. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  146. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  147. 时限
  148. </th>
  149. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  150. 办理时限
  151. </th>
  152. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  153. 操作
  154. </th>
  155. </tr>
  156. </thead>
  157. <tbody class="list"></tbody>
  158. </table>
  159. </div>
  160. </div>
  161. </div>
  162. </div>
  163. <!--下载框-->
  164. <div class="t-shade lyxz">
  165. <div class="shade_k">
  166. <div class="shade_title">
  167. <span>录音播放与下载<srong class="cknum"></srong></span>
  168. <span class="setwin gbly"><a>x</a></span>
  169. </div>
  170. <div class="shade_content">
  171. <div class="Ly_box audiojs"></div>
  172. </div>
  173. </div>
  174. </div>
  175. <input type="hidden" id="PID" />
  176. <input type="hidden" id="Dpment" />
  177. </div>
  178. <script src="../js/layui/layui.js"></script>
  179. <script src="../js/bootstrap-select.js"></script>
  180. <script src="../css/laydate/laydate.js"></script>
  181. <script src="../My97DatePicker/WdatePicker.js"></script>
  182. <script src="../js/zTree/jquery.ztree.core.js"></script>
  183. <script src="../js/search/screen.js"></script>
  184. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  185. <script>
  186. var wid = helper.request.queryString("states");
  187. if (wid) {
  188. $("#state").val(wid);
  189. }
  190. $(document).ready(function () {
  191. load();
  192. laydate.skin("blue");
  193. laydate({
  194. elem: "#starttime",
  195. event: "focus",
  196. });
  197. laydate({
  198. elem: "#endtime",
  199. event: "focus",
  200. });
  201. });
  202. //关闭录音弹出
  203. $(".gbly").click(function () {
  204. $(".lyxz").removeClass("cx");
  205. $("audio")[0].pause();
  206. });
  207. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  208. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  209. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  210. });
  211. //获取查询信息
  212. function load() {
  213. //坐席
  214. var usercodeID = "";
  215. var usercode_ = $("#ZX").val(); //坐席
  216. if (usercode_ != null) {
  217. $(usercode_).each(function (i, n) {
  218. var obj1 = "";
  219. obj1 = n + ",";
  220. usercodeID += obj1;
  221. });
  222. } else {
  223. usercodeID = "";
  224. }
  225. // 调度员
  226. var ddusercodeID = "";
  227. var ddusercode_ = $("#yardman").val(); //坐席
  228. if (ddusercode_ != null) {
  229. $(ddusercode_).each(function (i, n) {
  230. var obj2 = "";
  231. obj2 = n + ",";
  232. ddusercodeID += obj2;
  233. });
  234. } else {
  235. ddusercodeID = "";
  236. }
  237. //先销毁表格
  238. $("#orderlist").bootstrapTable("destroy");
  239. //初始化表格,动态从服务器加载数据
  240. $("#orderlist").bootstrapTable({
  241. method: "get", //使用get请求到服务器获取数据
  242. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  243. contentType: "application/x-www-form-urlencoded",
  244. striped: true, //表格显示条纹
  245. pagination: true, //启动分页
  246. pageSize: 10, //每页显示的记录数
  247. pageNumber: 1, //当前第几页
  248. pageList: [10, 20, 50, 100], //记录数可选列表
  249. search: false, //是否启用查询
  250. showColumns: false, //显示下拉框勾选要显示的列
  251. showRefresh: false, //显示刷新按钮
  252. sidePagination: "server", //表示服务端请求
  253. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  254. //设置为limit可以获取limit, offset, search, sort, order
  255. queryParamsType: "undefined",
  256. queryParams: function queryParams(params) {
  257. //设置查询参数
  258. var param = {
  259. page: params.pageNumber,
  260. pagesize: params.pageSize,
  261. workid: $("#wids").val(),
  262. state: $("#state").val(), //=工单状态
  263. type: $("#type").val(), //=工单类型
  264. bigtype: $("#bigtype").val(), //=大类别
  265. smalltype: $("#smalltype").val(), //=小类别
  266. key: $("#key").val(), //=关键字
  267. tel: $("#tel").val(), //=客户电话
  268. name: $("#name").val(), //=客户名称
  269. usercode: usercodeID, //=坐席工号
  270. ddusercode: ddusercodeID,
  271. keyid: $("#keyid").val(), //=关键词id
  272. source: $("#source").val(), //=来源&
  273. starttime: $("#starttime").val(), //=开始时间
  274. endtime: $("#endtime").val(), //=结束时间
  275. deptid: $("#PID").val(),
  276. type: $("#type").val(),
  277. tab: 16, //待处理
  278. distribute: 0,
  279. sourcearea: $("#sourceAreas").val(), //区域
  280. token: $.cookie("token"),
  281. };
  282. return param;
  283. },
  284. onLoadSuccess: function (data) {
  285. //加载成功时执行
  286. // layer.msg("加载成功");
  287. //console.log(data);
  288. },
  289. onLoadError: function () {
  290. //加载失败时执行
  291. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  292. },
  293. });
  294. }
  295. //状态
  296. function States(val, row) {
  297. var html = "";
  298. switch (val + "") {
  299. case "0":
  300. html = "新工单";
  301. if (row.F_IsReturn == 1) {
  302. html = "新工单(回退)";
  303. }
  304. break;
  305. case "1":
  306. html = "待审核";
  307. break;
  308. case "2":
  309. html = '<span style="color:#FF0000;">待查收</span>';
  310. break;
  311. case "3":
  312. html = "退回审核中";
  313. break;
  314. case "4":
  315. html = "办理中";
  316. break;
  317. case "5":
  318. html = "延时审核";
  319. break;
  320. case "6":
  321. html = "待审核";
  322. break;
  323. case "7":
  324. html = "已回访";
  325. break;
  326. case "8":
  327. html = "重办中";
  328. break;
  329. case "9":
  330. html = "已结案";
  331. break;
  332. case "10":
  333. html = "待审核";
  334. break;
  335. case "11":
  336. html = "重办待交办";
  337. break;
  338. case "12":
  339. html = "待审核";
  340. break;
  341. case "13":
  342. html = "待督办";
  343. break;
  344. }
  345. return html;
  346. }
  347. //时限
  348. function OverTime(val, row) {
  349. if (val == 1) {
  350. return (
  351. '<div class="" style="cursor: pointer;">' +
  352. '<span class="Greens">' +
  353. row.GapTime +
  354. "</span>" +
  355. "</div>"
  356. );
  357. } else if (val == 2) {
  358. return (
  359. '<div class="" style="cursor: pointer;">' +
  360. '<span class="Yellows">' +
  361. row.GapTime +
  362. "</span>" +
  363. "</div>"
  364. );
  365. } else if (val == 3) {
  366. return (
  367. '<div class="" style="cursor: pointer;">' +
  368. '<span class="Reds">' +
  369. row.GapTime +
  370. "</span>" +
  371. "</div>"
  372. );
  373. }
  374. }
  375. //办理时限
  376. function BanTime(val) {
  377. if (val) {
  378. var time = val.substring(0, val.indexOf(" "));
  379. return (
  380. '<div class="" style="cursor: pointer;">' +
  381. "<span>" +
  382. time +
  383. "</span>" +
  384. "</div>"
  385. );
  386. }
  387. }
  388. //音频
  389. function setCode(val) {
  390. if (val) {
  391. return (
  392. '<div class="imgs" style="cursor: pointer;">' +
  393. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  394. val +
  395. '" />' +
  396. "</div>"
  397. );
  398. } else {
  399. return "";
  400. }
  401. }
  402. //编号
  403. function serialNumber(val, row, index) {
  404. return index + 1;
  405. }
  406. function GetCont(val) {
  407. if (val) {
  408. var str = "<div ";
  409. if (val.length > 10) {
  410. str = str + ' title="' + val + '" ';
  411. val = val.substr(0, 10) + "...";
  412. }
  413. return str + ">" + val + "</div>";
  414. } else {
  415. return "";
  416. }
  417. }
  418. //操作
  419. function Dispose(val, row) {
  420. var Rows = row.Buttons;
  421. var html = "";
  422. for (var i = 0; i < Rows.length; i++) {
  423. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  424. if (html1) {
  425. html1 = html1.replace("data", val);
  426. html1 = html1.replace("isProtect", row.F_IsProtect);
  427. html1 = html1.replace("row", row.F_MainDeptId);
  428. }
  429. html += html1;
  430. }
  431. return html;
  432. }
  433. //查看详情
  434. function ckxq(str) {
  435. layer.open({
  436. type: 2,
  437. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  438. title: "工单详情",
  439. area: ["100%", "100%"], //宽高
  440. });
  441. }
  442. //编辑
  443. function bj(str) {
  444. layer.open({
  445. type: 2,
  446. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  447. title: "审核工单",
  448. area: ["96%", "80%"], //宽高
  449. });
  450. }
  451. //删除
  452. function move(str) {
  453. layer.confirm(
  454. "确定删除工单?", {
  455. btn: ["是", "否"], //按钮
  456. },
  457. function () {
  458. $.post(
  459. huayi.config.callcenter_url +
  460. "WorkOrder/DelWorkOrder", {
  461. ids: str,
  462. token: $.cookie("token"),
  463. },
  464. function (result) {
  465. result = JSON.parse(result);
  466. if (result.state.toLowerCase() == "success") {
  467. layer.msg("删除成功");
  468. load();
  469. }
  470. }
  471. );
  472. }
  473. );
  474. }
  475. //提交
  476. function tj(str) {
  477. layer.confirm(
  478. "确定要提交工单么?", {
  479. btn: ["确定", "取消"], //按钮
  480. },
  481. function () {
  482. //请求后台数据
  483. /*发送请求*/
  484. $.post(
  485. huayi.config.callcenter_url +
  486. "WorkOrder/SubmitWorkOrder", {
  487. ids: str,
  488. token: $.cookie("token"),
  489. },
  490. function (result) {
  491. result = JSON.parse(result);
  492. if (result.state.toLowerCase() == "success") {
  493. layer.msg("提交成功");
  494. load();
  495. }
  496. }
  497. );
  498. }
  499. );
  500. }
  501. //交办
  502. function jb(str) {
  503. layer.open({
  504. type: 2,
  505. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  506. title: "工单交办",
  507. area: ["87%", "80%"], //宽高
  508. });
  509. }
  510. //领导批示
  511. function lader(str) {
  512. layer.open({
  513. type: 2,
  514. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  515. title: "领导批示",
  516. area: ["60%", "80%"], //宽高
  517. });
  518. }
  519. //市长批示
  520. function city(str) {
  521. layer.open({
  522. type: 2,
  523. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  524. title: "领导批示",
  525. area: ["60%", "80%"], //宽高
  526. });
  527. }
  528. //办理
  529. function bl(str, isProtect) {
  530. layer.open({
  531. type: 2,
  532. content: "../CommonHtml/banli.html?wid=" +
  533. str +
  534. "&isProtect=" +
  535. isProtect, //iframe的url,no代表不显示滚动条
  536. title: "办理工单",
  537. area: ["60%", "80%"], //宽高
  538. });
  539. }
  540. //派单
  541. function pd(str) {
  542. layer.open({
  543. type: 2,
  544. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  545. title: "派单",
  546. area: ["87%", "80%"], //宽高
  547. });
  548. }
  549. //督办
  550. function Supervision(str) {
  551. layer.open({
  552. type: 2,
  553. content: "../CommonHtml/Supervision_.html?wid=" +
  554. str +
  555. "&type=1", //iframe的url,no代表不显示滚动条
  556. title: "督办",
  557. area: ["60%", "80%"], //宽高
  558. });
  559. }
  560. //督查
  561. function Supervision_(str) {
  562. layer.open({
  563. type: 2,
  564. content: "../CommonHtml/Supervision_.html?wid=" +
  565. str +
  566. "&type=2", //iframe的url,no代表不显示滚动条
  567. title: "监察",
  568. area: ["60%", "80%"], //宽高
  569. });
  570. }
  571. //强制结案
  572. function StrongLawsuit(str) {
  573. layer.open({
  574. type: 2,
  575. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  576. title: "强制结案",
  577. area: ["60%", "80%"], //宽高
  578. });
  579. }
  580. //回退BackDtail
  581. function BackDtail(str) {
  582. layer.open({
  583. type: 2,
  584. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  585. title: "工单回退",
  586. area: ["60%", "80%"], //宽高
  587. });
  588. }
  589. //查收
  590. function cs(str) {
  591. $.post(
  592. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  593. workorderid: str,
  594. token: $.cookie("token"),
  595. },
  596. function (result) {
  597. result = JSON.parse(result);
  598. if (result.state.toLowerCase() == "success") {
  599. layer.msg("查收成功");
  600. load();
  601. }
  602. }
  603. );
  604. layer.open({
  605. type: 2,
  606. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  607. title: "工单详情",
  608. area: ["100%", "100%"], //宽高
  609. });
  610. // layer.confirm(
  611. // "确定要查收?",
  612. // {
  613. // btn: ["是", "否"], //按钮
  614. // },
  615. // function () {}
  616. // );
  617. }
  618. //收回
  619. function sh(str) {
  620. layer.confirm(
  621. "确定要回收?", {
  622. btn: ["是", "否"], //按钮
  623. },
  624. function () {
  625. $.post(
  626. huayi.config.callcenter_url +
  627. "WorkOrder/TakeBackWorkOrder", {
  628. workorderid: str,
  629. token: $.cookie("token"),
  630. },
  631. function (result) {
  632. result = JSON.parse(result);
  633. if (result.state.toLowerCase() == "success") {
  634. layer.msg("回收");
  635. load();
  636. }
  637. }
  638. );
  639. }
  640. );
  641. }
  642. //撤回
  643. function withdraw(str) {
  644. layer.confirm(
  645. "确定要撤回吗?", {
  646. btn: ["是", "否"], //按钮
  647. },
  648. function () {
  649. $.post(
  650. huayi.config.callcenter_url +
  651. "WorkOrder/WithdrawWorkOrder", {
  652. workorderid: str,
  653. token: $.cookie("token"),
  654. },
  655. function (result) {
  656. result = JSON.parse(result);
  657. if (result.state.toLowerCase() == "success") {
  658. layer.msg("撤回成功");
  659. load();
  660. }
  661. }
  662. );
  663. }
  664. );
  665. }
  666. //退回申请
  667. function th(str) {
  668. layer.open({
  669. type: 2,
  670. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  671. title: "申请退回工单",
  672. area: ["60%", "80%"], //宽高
  673. });
  674. }
  675. //审核退回申请
  676. function shth(str) {
  677. layer.open({
  678. type: 2,
  679. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  680. title: "审核退回申请",
  681. area: ["60%", "80%"], //宽高
  682. });
  683. }
  684. //办理
  685. // function th(str) {
  686. // layer.open({
  687. // type: 2,
  688. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  689. // title: '办理工单',
  690. // area: ['35%', '30%'], //宽高
  691. // });
  692. // }
  693. //处理审核
  694. function auditdeal(str) {
  695. layer.open({
  696. type: 2,
  697. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  698. title: "处理审核",
  699. area: ["80%", "80%"], //宽高
  700. });
  701. }
  702. //转督办
  703. function zdb(str) {
  704. layer.confirm(
  705. "确定督办吗?", {
  706. btn: ["是", "否"], //按钮
  707. },
  708. function () {
  709. $.post(
  710. huayi.config.callcenter_url +
  711. "WorkOrder/RemindWorkOrder", {
  712. workorderid: str,
  713. type: 1,
  714. state: 0,
  715. token: $.cookie("token"),
  716. },
  717. function (result) {
  718. result = JSON.parse(result);
  719. if (result.state.toLowerCase() == "success") {
  720. layer.msg("操作成功");
  721. load();
  722. }
  723. }
  724. );
  725. }
  726. );
  727. }
  728. //申请延时
  729. function ys(str) {
  730. layer.open({
  731. type: 2,
  732. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  733. title: "申请延时",
  734. area: ["60%", "80%"], //宽高
  735. });
  736. }
  737. //审核申请延时
  738. function shys(str) {
  739. layer.open({
  740. type: 2,
  741. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  742. title: "审核延时申请",
  743. area: ["60%", "80%"], //宽高
  744. });
  745. }
  746. //诉求回访
  747. function hf(str) {
  748. layer.open({
  749. type: 2,
  750. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  751. title: "工单回访",
  752. area: ["60%", "80%"], //宽高
  753. });
  754. }
  755. //重办工单
  756. function cb(str) {
  757. layer.open({
  758. type: 2,
  759. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  760. title: "重办工单",
  761. area: ["60%", "80%"], //宽高
  762. });
  763. }
  764. //结案
  765. function Lawsuit(str) {
  766. layer.open({
  767. type: 2,
  768. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  769. title: "诉求单结案",
  770. area: ["60%", "80%"], //宽高
  771. });
  772. }
  773. //拒绝
  774. function Refuse(str) {
  775. layer.open({
  776. type: 2,
  777. content: "../CommonHtml/refuse.html?wid=" + str, //iframe的url,no代表不显示滚动条
  778. title: "拒绝",
  779. area: ["60%", "80%"], //宽高
  780. });
  781. }
  782. //退回
  783. function returnRedo(str) {
  784. layer.open({
  785. type: 2,
  786. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  787. title: "退回",
  788. area: ["60%", "80%"], //宽高
  789. });
  790. }
  791. $(".Appeal").click(function () {
  792. layer.open({
  793. type: 2,
  794. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  795. title: "新增诉求",
  796. area: ["85%", "80%"], //宽高
  797. });
  798. });
  799. //上传文件
  800. function upload() {
  801. if (document.getElementById("upFile").files.length > 0) {
  802. var formData = new FormData();
  803. formData.append(
  804. "upFile",
  805. document.getElementById("upFile").files[0]
  806. );
  807. formData.append("token", $.cookie("token"));
  808. $.ajax({
  809. url: huayi.config.callcenter_url +
  810. "/WorkOrder/UploadFile",
  811. type: "POST",
  812. data: formData,
  813. /**
  814. *必须false才会自动加上正确的Content-Type
  815. */
  816. contentType: false,
  817. /**
  818. * 必须false才会避开jQuery对 formdata 的默认处理
  819. * XMLHttpRequest会对 formdata 进行正确的处理
  820. */
  821. processData: false,
  822. success: function (result) {
  823. document.getElementById(
  824. "upFile"
  825. ).outerHTML = document.getElementById(
  826. "upFile"
  827. ).outerHTML;
  828. $("#upFile").change(function () {
  829. upload();
  830. });
  831. var r = $.parseJSON(result);
  832. if (r.state.toLowerCase() == "success") {
  833. $(".fjnr").text(r.data);
  834. $("#scfj").show();
  835. }
  836. },
  837. });
  838. } else {
  839. layer.confirm("请上传文件!", {
  840. btn: ["确定"],
  841. });
  842. }
  843. }
  844. //来源
  845. function LY(obj) {
  846. obj.empty();
  847. obj.append(
  848. '<option selected="selected" value="">请选择</option>'
  849. );
  850. $.getJSON(
  851. huayi.config.callcenter_url +
  852. "Dictionary/GetDicValueListById", {
  853. token: $.cookie("token"),
  854. id: 1,
  855. },
  856. function (data) {
  857. if (data.state.toLowerCase() == "success") {
  858. var content = data.data;
  859. $(content).each(function (i, n) {
  860. $(
  861. "<option value='" +
  862. n.F_ValueId +
  863. "'>" +
  864. n.F_Value +
  865. "</option>"
  866. ).appendTo(obj);
  867. });
  868. }
  869. }
  870. );
  871. }
  872. //类别
  873. function LB(obj) {
  874. obj.empty();
  875. obj.append(
  876. '<option selected="selected" value="">请选择</option>'
  877. );
  878. $.getJSON(
  879. huayi.config.callcenter_url +
  880. "Dictionary/GetDicValueListById", {
  881. token: $.cookie("token"),
  882. id: 2,
  883. },
  884. function (data) {
  885. if (data.state.toLowerCase() == "success") {
  886. var content = data.data;
  887. $(content).each(function (i, n) {
  888. $(
  889. "<option value='" +
  890. n.F_ValueId +
  891. "'>" +
  892. n.F_Value +
  893. "</option>"
  894. ).appendTo(obj);
  895. });
  896. }
  897. }
  898. );
  899. }
  900. // 主题
  901. function ZT(obj) {
  902. obj.empty();
  903. obj.append(
  904. '<option selected="selected" value="">请选择</option>'
  905. );
  906. $.getJSON(
  907. huayi.config.callcenter_url +
  908. "Dictionary/GetDicValueListById", {
  909. token: $.cookie("token"),
  910. id: 3,
  911. },
  912. function (data) {
  913. if (data.state.toLowerCase() == "success") {
  914. var content = data.data;
  915. $(content).each(function (i, n) {
  916. $(
  917. "<option value='" +
  918. n.F_ValueId +
  919. "'>" +
  920. n.F_Value +
  921. "</option>"
  922. ).appendTo(obj);
  923. });
  924. }
  925. }
  926. );
  927. }
  928. function tree() {
  929. $.get(
  930. huayi.config.callcenter_url + "Department/GetDeptList", {
  931. token: $.cookie("token"),
  932. // "pid": pid
  933. },
  934. function (result) {
  935. result = $.parseJSON(result);
  936. $.fn.zTree.init(
  937. $("#addTreeDemo"),
  938. setting1,
  939. result.data
  940. ); //实例化树形图
  941. }
  942. );
  943. }
  944. var setting1 = {
  945. data: {
  946. key: {
  947. name: "F_DeptName",
  948. },
  949. simpleData: {
  950. enable: true,
  951. idKey: "F_DeptId",
  952. pIdKey: "F_PartentId",
  953. rootPId: 0,
  954. },
  955. },
  956. callback: {
  957. onClick: zTreeOnClick,
  958. },
  959. };
  960. function zTreeOnClick(event, treeId, treeNode) {
  961. if (treeNode.level >= 1) {
  962. $(".inps").val(treeNode.F_DeptName);
  963. $("#PID").val(treeNode.F_DeptId);
  964. $("#Dpment").val(treeNode.F_DeptName);
  965. $(".Cleans").show();
  966. }
  967. }
  968. $(".exportFile").click(function () {
  969. var usercode_ = $("#ZX").val(); //坐席
  970. if (usercode_ != null) {
  971. $(usercode_).each(function (i, n) {
  972. var obj1 = "";
  973. obj1 = n + ",";
  974. usercodeID += obj1;
  975. });
  976. } else {
  977. usercodeID = "";
  978. }
  979. // 调度员
  980. var ddusercodeID = "";
  981. var ddusercode_ = $("#yardman").val(); //坐席
  982. if (ddusercode_ != null) {
  983. $(ddusercode_).each(function (i, n) {
  984. var obj2 = "";
  985. obj2 = n + ",";
  986. ddusercodeID += obj2;
  987. });
  988. } else {
  989. ddusercodeID = "";
  990. }
  991. // var isproresult = 2 // 已办未果
  992. var key = $("#key").val() //=关键字
  993. var tel = $("#tel").val() //=客户电话
  994. var name = $("#name").val() //=客户名称
  995. var usercode = usercodeID //=坐席工号
  996. var ddusercode = ddusercodeID
  997. var source = $("#source").val() //=来源&
  998. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  999. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  1000. var deptid = $("#PID").val()
  1001. var type = $("#type").val() //=工单类型
  1002. var dealtype = $("#dealtype").val()
  1003. var sourcearea = $("#sourceAreas").val() //区域
  1004. var workid = $("#wids").val()
  1005. var state = "" //=工单状态
  1006. var tab = 16
  1007. var keyid = $("#keyid").val() //=关键词id
  1008. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1009. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1010. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1011. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1012. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1013. window.location.href = url;
  1014. })
  1015. </script>
  1016. </body>
  1017. </html>