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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>工单查询</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <!-- <link rel="stylesheet" href="../css/addappeal.css" /> -->
  12. <style>
  13. #sqzx th {
  14. padding: 5px 8px 5px 0;
  15. text-align: right;
  16. }
  17. .select {
  18. width: 150px;
  19. background-color: #fff;
  20. background-image: none;
  21. border: 1px solid #ccc;
  22. border-radius: 1px;
  23. color: inherit;
  24. padding: 6px 12px;
  25. }
  26. #sex {
  27. background-color: #fff;
  28. background-image: none;
  29. border: 1px solid #ccc;
  30. border-radius: 1px;
  31. color: inherit;
  32. padding: 6px 12px;
  33. }
  34. input {
  35. background-color: #fff;
  36. background-image: none;
  37. border: 1px solid #ccc;
  38. border-radius: 1px;
  39. color: inherit;
  40. padding: 6px 12px;
  41. }
  42. #sqzx td {
  43. padding: 6px 0 5px 10px;
  44. }
  45. .lxr ul li {
  46. float: left;
  47. list-style: none;
  48. width: 30%;
  49. margin-bottom: 5px;
  50. padding-top: 10px;
  51. }
  52. .clearFix:after {
  53. content: "";
  54. display: block;
  55. clear: both;
  56. }
  57. .form-group {
  58. padding-left: 40px;
  59. margin-bottom: 0;
  60. }
  61. textarea {
  62. height: 70px;
  63. border: 1px solid #ccc;
  64. border-radius: 1px;
  65. width: 50%;
  66. resize: none;
  67. }
  68. .textarea_box {
  69. margin-top: 10px;
  70. }
  71. .box_content {
  72. border-bottom: 1px solid #ccc;
  73. }
  74. .tj_content {
  75. border: 1px solid #e6e6e6;
  76. border-radius: 5px;
  77. }
  78. .t-shade {
  79. position: fixed;
  80. top: 0;
  81. left: 0;
  82. width: 100%;
  83. background: rgba(0, 0, 0, 0.48);
  84. z-index: 10004;
  85. display: none;
  86. }
  87. .lyxz .shade_k {
  88. z-index: 10005;
  89. width: 40%;
  90. left: 30%;
  91. position: absolute;
  92. background-color: rgb(255, 255, 255);
  93. box-shadow: rgba(0, 0, 0, 0.298039) 1px 1px 50px;
  94. margin: 20% auto;
  95. border-radius: 5px;
  96. }
  97. .shade_title {
  98. padding: 0 80px 0 20px;
  99. height: 42px;
  100. line-height: 42px;
  101. border-bottom: 1px solid #eee;
  102. font-size: 16px;
  103. color: #ffffff;
  104. overflow: hidden;
  105. background-color: #00a1cb;
  106. border-radius: 2px 2px 0 0;
  107. position: relative;
  108. border-top-left-radius: 5px;
  109. border-top-right-radius: 5px;
  110. }
  111. .cx {
  112. display: block;
  113. }
  114. .setwin {
  115. position: absolute;
  116. right: 15px;
  117. top: 5px;
  118. font-size: 0;
  119. line-height: initial;
  120. }
  121. .setwin a {
  122. position: relative;
  123. width: 16px;
  124. height: 16px;
  125. font-size: 20px;
  126. color: #fff;
  127. }
  128. .xg i {
  129. font-size: 16px;
  130. }
  131. .hidens {
  132. display: none;
  133. }
  134. .inpBox {
  135. border: 1px solid #cccccc;
  136. height: 31px;
  137. width: 220px;
  138. display: inline-block;
  139. position: relative;
  140. vertical-align: middle;
  141. position: absolute;
  142. left: 0px;
  143. top: 0px;
  144. z-index: 111;
  145. }
  146. .selDpart1 {
  147. position: absolute;
  148. left: 0px;
  149. top: 30px;
  150. z-index: 11111;
  151. width: 220px;
  152. line-height: 30px;
  153. background: #ffffff;
  154. display: none;
  155. }
  156. #sponsor {
  157. width: 218px;
  158. border: 1px solid #00a1cb;
  159. margin: 0;
  160. padding: 0;
  161. list-style: none;
  162. max-height: 212px;
  163. overflow-x: hidden;
  164. overflow-y: scroll;
  165. }
  166. #sponsor li {
  167. margin: 0;
  168. padding-left: 10px;
  169. width: 220px;
  170. height: 30px;
  171. line-height: 30px;
  172. list-style: none;
  173. }
  174. #sponsor li:hover {
  175. background: #00a1cb;
  176. }
  177. .addTree,
  178. .addTreeReactionCategory {
  179. background: #fff;
  180. position: absolute;
  181. width: 100%;
  182. border: 1px solid darkgrey;
  183. right: 0;
  184. top: 29px;
  185. display: none;
  186. z-index: 222;
  187. }
  188. .xl,
  189. .xlReactionCategory {
  190. display: inline-block;
  191. background: url(../../img/dropDown.png) no-repeat;
  192. height: 100%;
  193. background-position: center center;
  194. width: 20px;
  195. position: absolute;
  196. right: 0;
  197. top: 0px;
  198. /* background-color: #f7bc8b; */
  199. cursor: pointer;
  200. }
  201. .ztree li span {
  202. border: none;
  203. padding: 0;
  204. }
  205. .inps,
  206. .inpsReactionCategory {
  207. width: 217px;
  208. height: 29px;
  209. outline: none;
  210. border: 0;
  211. border-image-width: 0;
  212. padding: 0;
  213. padding-left: 3px;
  214. }
  215. .xl,
  216. .xlReactionCategory {
  217. display: inline-block;
  218. background: url(../img/dropDown.png) no-repeat;
  219. height: 100%;
  220. background-position: center center;
  221. width: 20px;
  222. position: absolute;
  223. right: 0;
  224. top: 0px;
  225. /* background-color: #f7bc8b; */
  226. cursor: pointer;
  227. }
  228. .Cleans,
  229. .CleansReactionCategory {
  230. display: inline-block;
  231. width: 20px;
  232. position: absolute;
  233. right: 21px;
  234. top: 8px;
  235. display: none;
  236. }
  237. .Min-width {
  238. width: 150px;
  239. }
  240. .btn-default {
  241. background: #ffffff;
  242. color: #000000;
  243. }
  244. </style>
  245. </head>
  246. <body class="gray-bg">
  247. <div class="wrapper wrapper-content animated fadeInRight">
  248. <div class="daoHang clearfix">
  249. <div class="dhLeft">
  250. <sapn>
  251. <i class="syIcon"></i>位置:
  252. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  253. <a href="javaScript:;">工单处理</a>&gt;
  254. <a href="" class="nowPosition">查询工单</a>
  255. </sapn>
  256. </div>
  257. <div class="dhRight">
  258. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  259. </div>
  260. </div>
  261. <div style="padding: 10px" class="tj_content clearFix">
  262. <div style="padding: 10px" class="tj_content clearFix">
  263. <div>
  264. <span>【搜索信息】</span>
  265. <div class="box_content">
  266. <table id="sqzx" style="width: 100%" border="0" cellspacing="0" cellpadding="0">
  267. <tr>
  268. <!-- <th>关键字:</th>
  269. <td>
  270. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  271. </td> -->
  272. <!-- <th>关键字:</th>
  273. <td>
  274. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  275. </td> -->
  276. <!-- <th>关键字:</th>
  277. <td>
  278. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  279. </td> -->
  280. <th>事项编号:</th>
  281. <td>
  282. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  283. </td>
  284. <th>工单状态:</th>
  285. <td>
  286. <select name="" id="state" class="select">
  287. <option selected="selected" value="">
  288. 请选择
  289. </option>
  290. <option value="0">新工单</option>
  291. <option value="1">待交办</option>
  292. <!-- <option value="10">待审核</option> -->
  293. <option value="2">待查收</option>
  294. <option value="3">
  295. 退回审核中
  296. </option>
  297. <option value="4">办理中</option>
  298. <option value="5">
  299. 延时审核中
  300. </option>
  301. <option value="6">已办理</option>
  302. <!-- <option value="7">已回访</option> -->
  303. <option value="11">
  304. 重办待交办
  305. </option>
  306. <option value="13">重办驳回</option>
  307. <option value="8">重办中</option>
  308. <option value="9">已结案</option>
  309. </select>
  310. </td>
  311. <th>时间:</th>
  312. <td colspan="3">
  313. <input id="starttime" class="photo x-color laydate-icon" type="text"
  314. autocomplete="off" style="height: 35px;" />-<input id="endtime"
  315. class="photo x-color laydate-icon" type="text" autocomplete="off"
  316. style="height: 35px;" />
  317. </td>
  318. </tr>
  319. <tr>
  320. <th>工单来源:</th>
  321. <td>
  322. <select class="select_" id="source"></select>
  323. </td>
  324. <th>反映类别:</th>
  325. <td style="position: relative;">
  326. <div class="inpBox">
  327. <input type="text" class="inpsReactionCategory" />
  328. <input type="hidden" id="keyid" />
  329. <i class="CleansReactionCategory fa fa-close"></i>
  330. <i class="xlReactionCategory xl_one"></i>
  331. <div class="addTreeReactionCategory xlAddReactionCategory">
  332. <ul id="addTreeDemoReactionCategory" class="ztree"></ul>
  333. </div>
  334. </div>
  335. </td>
  336. <th>来电号码:</th>
  337. <td>
  338. <input type="text" id="tel" placeholder="请输入来电号码" />
  339. </td>
  340. <th>来电人:</th>
  341. <td>
  342. <input type="text" id="name" class="Min-width" autocomplete="off" />
  343. </td>
  344. </tr>
  345. <tr>
  346. <th>工单标题:</th>
  347. <td>
  348. <input type="text" placeholder="输入工单标题" id="workOrderTitle" class="Min-width" />
  349. </td>
  350. <th>工单内容:</th>
  351. <td>
  352. <input type="text" placeholder="输入工单内容" id="workOrderContent" class="Min-width" />
  353. </td>
  354. <th>办理结果:</th>
  355. <td>
  356. <input type="text" placeholder="输入办理结果" id="workOrderProcessingResult"
  357. class="Min-width" />
  358. </td>
  359. </tr>
  360. <tr>
  361. <th>处理类型:</th>
  362. <td>
  363. <select class="select_" id="dealtype">
  364. <option value="">请选择</option>
  365. <option value="0">网络转派</option>
  366. <option value="1">当即办理</option>
  367. </select>
  368. </td>
  369. <th>类型:</th>
  370. <td>
  371. <select class="select_" id="type"></select>
  372. </td>
  373. <th>区域:</th>
  374. <td>
  375. <select class="select_" id="sourceAreas"></select>
  376. </td>
  377. <th>承办单位:</th>
  378. <td style="position: relative">
  379. <div class="inpBox">
  380. <input type="text" class="inps" onkeyup="darptSearch()" />
  381. <i class="Cleans fa fa-close"></i>
  382. <i class="xl xl_one"></i>
  383. <div class="addTree xlAdd">
  384. <ul id="addTreeDemo" class="ztree"></ul>
  385. </div>
  386. </div>
  387. <div class="selDpart1">
  388. <ul id="sponsor"></ul>
  389. </div>
  390. </td>
  391. </tr>
  392. <tr>
  393. <th>坐席:</th>
  394. <td>
  395. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  396. data-live-search="true">
  397. <option value="">请选择坐席</option>
  398. </select>
  399. </td>
  400. <th>审核员:</th>
  401. <td>
  402. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  403. multiple data-live-search="true">
  404. <option value="">
  405. 请选择调度员
  406. </option>
  407. </select>
  408. </td>
  409. <td colspan="7" style="text-align: center">
  410. <botton class="btns Seach">搜索</botton>
  411. <botton class="btns Export">导出</botton>
  412. </td>
  413. </tr>
  414. </table>
  415. </div>
  416. </div>
  417. <div>
  418. <div style="width: 100%; padding: 10px">
  419. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  420. data-pagination="true">
  421. <thead>
  422. <tr>
  423. <th data-formatter="serialNumber" data-align="center">
  424. 序号
  425. </th>
  426. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  427. 工单单号
  428. </th>
  429. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  430. 诉求标题
  431. </th>
  432. <th data-field="DeptName" data-align="center">
  433. 承办单位
  434. </th>
  435. <!-- <th data-field="OtherDeptName" data-align="center">
  436. 协办单位
  437. </th> -->
  438. <th data-field="UserName" data-align="center">
  439. 受理人
  440. </th>
  441. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  442. 办理状态
  443. </th>
  444. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  445. 时限
  446. </th>
  447. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  448. 办理时限
  449. </th>
  450. <th data-field="FilePath" data-formatter="setCode" data-align="center">
  451. 录音
  452. </th>
  453. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  454. 操作
  455. </th>
  456. </tr>
  457. </thead>
  458. <tbody class="list"></tbody>
  459. </table>
  460. </div>
  461. </div>
  462. </div>
  463. </div>
  464. <!--下载框-->
  465. <div class="t-shade lyxz">
  466. <div class="shade_k">
  467. <div class="shade_title">
  468. <span>录音播放与下载<srong class="cknum"></srong></span>
  469. <span class="setwin gbly"><a>x</a></span>
  470. </div>
  471. <div class="shade_content">
  472. <div class="Ly_box audiojs"></div>
  473. </div>
  474. </div>
  475. </div>
  476. <input type="hidden" id="PID" />
  477. <input type="hidden" id="Dpment" />
  478. </div>
  479. <script src="../js/bootstrap-select.js"></script>
  480. <script src="../css/laydate/laydate.js"></script>
  481. <script src="../My97DatePicker/WdatePicker.js"></script>
  482. <script src="../js/zTree/jquery.ztree.core.js"></script>
  483. <script src="../js/search/screen.js"></script>
  484. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  485. <script>
  486. $(document).ready(function () {
  487. var wid = helper.request.queryString("wid");
  488. if (wid) {
  489. $("#tel").val(wid);
  490. load();
  491. }
  492. laydate.skin('blue');
  493. laydate({
  494. elem: '#starttime',
  495. event: 'focus',
  496. istime: true,
  497. format: 'YYYY-MM-DD hh:mm:ss'
  498. });
  499. laydate({
  500. elem: '#endtime',
  501. event: 'focus',
  502. istime: true,
  503. format: 'YYYY-MM-DD hh:mm:ss'
  504. });
  505. load();
  506. });
  507. //关闭录音弹出
  508. $(".gbly").click(function () {
  509. $(".lyxz").removeClass("cx");
  510. $("audio")[0].pause();
  511. });
  512. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  513. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  514. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  515. });
  516. //获取查询信息
  517. function load() {
  518. //坐席
  519. var usercodeID = "";
  520. var usercode_ = $("#ZX").val(); //坐席
  521. if (usercode_ != null) {
  522. $(usercode_).each(function (i, n) {
  523. var obj1 = "";
  524. obj1 = n + ",";
  525. usercodeID += obj1;
  526. });
  527. } else {
  528. usercodeID = "";
  529. }
  530. // 调度员
  531. var ddusercodeID = "";
  532. var ddusercode_ = $("#yardman").val(); //坐席
  533. if (ddusercode_ != null) {
  534. $(ddusercode_).each(function (i, n) {
  535. var obj2 = "";
  536. obj2 = n + ",";
  537. ddusercodeID += obj2;
  538. });
  539. } else {
  540. ddusercodeID = "";
  541. }
  542. //先销毁表格
  543. $("#orderlist").bootstrapTable("destroy");
  544. //初始化表格,动态从服务器加载数据
  545. $("#orderlist").bootstrapTable({
  546. method: "get", //使用get请求到服务器获取数据
  547. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  548. contentType: "application/x-www-form-urlencoded",
  549. striped: true, //表格显示条纹
  550. pagination: true, //启动分页
  551. pageSize: 10, //每页显示的记录数
  552. pageNumber: 1, //当前第几页
  553. pageList: [10, 20, 50, 100], //记录数可选列表
  554. search: false, //是否启用查询
  555. showColumns: false, //显示下拉框勾选要显示的列
  556. showRefresh: false, //显示刷新按钮
  557. sidePagination: "server", //表示服务端请求
  558. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  559. //设置为limit可以获取limit, offset, search, sort, order
  560. queryParamsType: "undefined",
  561. queryParams: function queryParams(params) {
  562. //设置查询参数
  563. //alert(params.pageNumber)
  564. var param = {
  565. page: params.pageNumber,
  566. pagesize: params.pageSize,
  567. workid: $("#wids").val().replace(/\s+/g, ""),
  568. state: $("#state").val(), //=工单状态
  569. type: $("#type").val(), //=工单类型
  570. //bigtype: $("#bigtype").val(), //=大类别
  571. //smalltype: $("#smalltype").val(), //=小类别
  572. key: $("#key").val(), //=关键字
  573. tel: $("#tel").val().replace(/\s+/g, ""), //=客户电话
  574. name: $("#name").val().replace(/\s+/g, ""), //=客户名称
  575. usercode: usercodeID, //=坐席工号
  576. ddusercode: ddusercodeID,
  577. keyid: $("#keyid").val(), //=关键词id
  578. source: $("#source").val(), //=来源&
  579. starttime: $("#starttime").val(), //=开始时间
  580. endtime: $("#endtime").val(), //=结束时间
  581. deptid: $("#PID").val(),
  582. type: $("#type").val(),
  583. dealtype: $("#dealtype").val(),
  584. sourcearea: $("#sourceAreas").val(), // 区域
  585. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  586. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  587. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  588. jianhang: 1, // 多媒体
  589. token: $.cookie("token"),
  590. };
  591. return param;
  592. },
  593. onLoadSuccess: function (data) {
  594. //加载成功时执行
  595. // layer.msg("加载成功");
  596. //console.log(data);
  597. },
  598. onLoadError: function () {
  599. //加载失败时执行
  600. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  601. },
  602. });
  603. }
  604. //状态
  605. function States(val, row) {
  606. var html = "";
  607. switch (val + "") {
  608. case "0":
  609. html = "新工单";
  610. if (row.F_IsReturn == 1) {
  611. html = "新工单(回退)";
  612. }
  613. break;
  614. case "1":
  615. html = "待交办";
  616. break;
  617. case "2":
  618. html = '<span style="color:#FF0000;">待查收</span>';
  619. break;
  620. case "3":
  621. html = "退回审核中";
  622. break;
  623. case "4":
  624. html = "办理中";
  625. break;
  626. case "5":
  627. html = "延时审核";
  628. break;
  629. case "6":
  630. if (row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  631. html = "已办未果"
  632. } else {
  633. html = "已办理";
  634. }
  635. break;
  636. case "7":
  637. html = "已回访";
  638. break;
  639. case "8":
  640. html = "重办中";
  641. break;
  642. case "9":
  643. html = "已结案";
  644. break;
  645. case "10":
  646. html = "待审核";
  647. break;
  648. case "11":
  649. html = "重办待交办";
  650. break;
  651. // case '12':
  652. // html = '待审核';
  653. // break;
  654. case "13":
  655. html = "重办驳回";
  656. break;
  657. }
  658. return html;
  659. }
  660. //音频
  661. function setCode(val) {
  662. if (val) {
  663. return (
  664. '<div class="imgs" style="cursor: pointer;">' +
  665. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  666. val +
  667. '" />' +
  668. "</div>"
  669. );
  670. } else {
  671. return "";
  672. }
  673. }
  674. //编号
  675. function serialNumber(val, row, index) {
  676. return index + 1;
  677. }
  678. function GetCont(val) {
  679. if (val) {
  680. var str = "<div ";
  681. if (val.length > 10) {
  682. str = str + ' title="' + val + '" ';
  683. val = val.substr(0, 10) + "...";
  684. }
  685. return str + ">" + val + "</div>";
  686. } else {
  687. return "";
  688. }
  689. }
  690. //操作
  691. function Dispose(val, row) {
  692. var Rows = row.Buttons;
  693. var html = "";
  694. for (var i = 0; i < Rows.length; i++) {
  695. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  696. if (html1) {
  697. html1 = html1.replace("data", val);
  698. html1 = html1.replace("isProtect", row.F_IsProtect);
  699. html1 = html1.replace("row", row.F_MainDeptId);
  700. }
  701. html += html1;
  702. }
  703. return html;
  704. }
  705. //查看详情
  706. function ckxq(str) {
  707. layer.open({
  708. type: 2,
  709. // content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  710. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  711. title: "工单详情",
  712. area: ["100%", "100%"], //宽高
  713. });
  714. }
  715. //时限
  716. function OverTime(val, row) {
  717. if (val == 1) {
  718. return (
  719. '<div class="" style="cursor: pointer;">' +
  720. '<span class="Greens">' +
  721. row.GapTime +
  722. "</span>" +
  723. "</div>"
  724. );
  725. } else if (val == 2) {
  726. return (
  727. '<div class="" style="cursor: pointer;">' +
  728. '<span class="Yellows">' +
  729. row.GapTime +
  730. "</span>" +
  731. "</div>"
  732. );
  733. } else if (val == 3) {
  734. return (
  735. '<div class="" style="cursor: pointer;">' +
  736. '<span class="Reds">' +
  737. row.GapTime +
  738. "</span>" +
  739. "</div>"
  740. );
  741. }
  742. }
  743. //办理时限
  744. function BanTime(val) {
  745. if (val) {
  746. var time = val.substring(0, val.indexOf(" "));
  747. return (
  748. '<div class="" style="cursor: pointer;">' +
  749. "<span>" +
  750. time +
  751. "</span>" +
  752. "</div>"
  753. );
  754. }
  755. }
  756. //派单
  757. function pd(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "办理工单",
  762. area: ["87%", "80%"], //宽高
  763. });
  764. }
  765. //处理审核
  766. function auditdeal(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "处理审核",
  771. area: ["80%", "80%"], //宽高
  772. });
  773. }
  774. //编辑
  775. function bj(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "编辑工单",
  780. area: ["96%", "80%"], //宽高
  781. });
  782. }
  783. //删除
  784. function move(str) {
  785. layer.confirm(
  786. "确定删除工单?", {
  787. btn: ["是", "否"], //按钮
  788. },
  789. function () {
  790. $.post(
  791. huayi.config.callcenter_url +
  792. "WorkOrder/DelWorkOrder", {
  793. ids: str,
  794. token: $.cookie("token"),
  795. },
  796. function (result) {
  797. result = JSON.parse(result);
  798. if (result.state.toLowerCase() == "success") {
  799. debugger;
  800. layer.msg("删除成功");
  801. $("#orderlist").bootstrapTable("refresh");
  802. }
  803. }
  804. );
  805. }
  806. );
  807. }
  808. //提交
  809. function tj(str) {
  810. layer.confirm(
  811. "确定要提交工单么?", {
  812. btn: ["确定", "取消"], //按钮
  813. },
  814. function () {
  815. //请求后台数据
  816. /*发送请求*/
  817. $.post(
  818. huayi.config.callcenter_url +
  819. "WorkOrder/SubmitWorkOrder", {
  820. ids: str,
  821. token: $.cookie("token"),
  822. },
  823. function (result) {
  824. result = JSON.parse(result);
  825. if (result.state.toLowerCase() == "success") {
  826. layer.msg("提交成功");
  827. $("#orderlist").bootstrapTable("refresh");
  828. //load();
  829. }
  830. }
  831. );
  832. }
  833. );
  834. }
  835. //交办
  836. function jb(str) {
  837. layer.open({
  838. type: 2,
  839. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  840. title: "工单交办",
  841. area: ["87%", "80%"], //宽高
  842. });
  843. }
  844. //领导批示
  845. function lader(str) {
  846. layer.open({
  847. type: 2,
  848. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  849. title: "领导批示",
  850. area: ["60%", "80%"], //宽高
  851. });
  852. }
  853. //市长批示
  854. function city(str) {
  855. layer.open({
  856. type: 2,
  857. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  858. title: "市长批示",
  859. area: ["60%", "80%"], //宽高
  860. });
  861. }
  862. //办理
  863. function bl(str, isProtect) {
  864. layer.open({
  865. type: 2,
  866. content: "../CommonHtml/banli.html?wid=" +
  867. str +
  868. "&isProtect=" +
  869. isProtect, //iframe的url,no代表不显示滚动条
  870. title: "办理工单",
  871. area: ["60%", "80%"], //宽高
  872. });
  873. }
  874. //督办
  875. function Supervision(str) {
  876. layer.open({
  877. type: 2,
  878. content: "../CommonHtml/Supervision_.html?wid=" +
  879. str +
  880. "&type=1", //iframe的url,no代表不显示滚动条
  881. title: "督办",
  882. area: ["60%", "80%"], //宽高
  883. });
  884. }
  885. //督查
  886. function Supervision_(str) {
  887. layer.open({
  888. type: 2,
  889. content: "../CommonHtml/Supervision_.html?wid=" +
  890. str +
  891. "&type=2", //iframe的url,no代表不显示滚动条
  892. title: "监察",
  893. area: ["60%", "80%"], //宽高
  894. });
  895. }
  896. //审核
  897. function audit(str) {
  898. layer.open({
  899. type: 2,
  900. content: "../CommonHtml/AuditDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  901. title: "审核",
  902. area: ["60%", "80%"], //宽高
  903. });
  904. }
  905. //转督办
  906. function zdb(str, row) {
  907. layer.open({
  908. type: 2,
  909. content: "../CommonHtml/superTrunl.html?wid=" +
  910. str +
  911. "&depId=" +
  912. row, //iframe的url,no代表不显示滚动条
  913. title: "督办工单",
  914. area: ["60%", "80%"], //宽高
  915. });
  916. }
  917. //不督办
  918. function ndb(str) {
  919. layer.confirm(
  920. "确定督办吗?", {
  921. btn: ["是", "否"], //按钮
  922. },
  923. function () {
  924. $.post(
  925. huayi.config.callcenter_url +
  926. "WorkOrder/RemindWorkOrder", {
  927. workorderid: str,
  928. type: 1,
  929. state: 2,
  930. token: $.cookie("token"),
  931. },
  932. function (result) {
  933. result = JSON.parse(result);
  934. if (result.state.toLowerCase() == "success") {
  935. layer.msg("操作成功");
  936. //load();
  937. $("#orderlist").bootstrapTable("refresh");
  938. }
  939. }
  940. );
  941. }
  942. );
  943. }
  944. //强制结案
  945. function StrongLawsuit(str) {
  946. layer.open({
  947. type: 2,
  948. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  949. title: "强制结案",
  950. area: ["60%", "80%"], //宽高
  951. });
  952. }
  953. //回退BackDtail
  954. function BackDtail(str) {
  955. layer.open({
  956. type: 2,
  957. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  958. title: "工单督办",
  959. area: ["60%", "80%"], //宽高
  960. });
  961. }
  962. //查收
  963. function cs(str) {
  964. layer.confirm(
  965. "确定要查收?", {
  966. btn: ["是", "否"], //按钮
  967. },
  968. function () {
  969. $.post(
  970. huayi.config.callcenter_url +
  971. "WorkOrder/ReceiveWorkOrder", {
  972. workorderid: str,
  973. token: $.cookie("token"),
  974. },
  975. function (result) {
  976. result = JSON.parse(result);
  977. if (result.state.toLowerCase() == "success") {
  978. layer.msg("查收成功");
  979. //load();
  980. $("#orderlist").bootstrapTable("refresh");
  981. }
  982. }
  983. );
  984. }
  985. );
  986. }
  987. //收回
  988. function sh(str) {
  989. layer.confirm(
  990. "确定要回收?", {
  991. btn: ["是", "否"], //按钮
  992. },
  993. function () {
  994. $.post(
  995. huayi.config.callcenter_url +
  996. "WorkOrder/TakeBackWorkOrder", {
  997. workorderid: str,
  998. token: $.cookie("token"),
  999. },
  1000. function (result) {
  1001. result = JSON.parse(result);
  1002. if (result.state.toLowerCase() == "success") {
  1003. layer.msg("回收");
  1004. //load();
  1005. $("#orderlist").bootstrapTable("refresh");
  1006. }
  1007. }
  1008. );
  1009. }
  1010. );
  1011. }
  1012. //强制回收
  1013. function recycles() {
  1014. layer.confirm("确定要强制退回吗?", {
  1015. btn: ["是", "否"], //按钮
  1016. });
  1017. }
  1018. //审核退回申请
  1019. function shth(str) {
  1020. layer.open({
  1021. type: 2,
  1022. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1023. title: "审核退回申请",
  1024. area: ["60%", "80%"], //宽高
  1025. });
  1026. }
  1027. //申请延时
  1028. function ys(str) {
  1029. layer.open({
  1030. type: 2,
  1031. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1032. title: "申请延时",
  1033. area: ["60%", "80%"], //宽高
  1034. });
  1035. }
  1036. //审核申请延时
  1037. function shys(str) {
  1038. layer.open({
  1039. type: 2,
  1040. content: "../CommonHtml/shTime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1041. title: "审核延时申请",
  1042. area: ["60%", "80%"], //宽高
  1043. });
  1044. }
  1045. //审核
  1046. function hf(str) {
  1047. layer.open({
  1048. type: 2,
  1049. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1050. title: "工单审核",
  1051. area: ["60%", "80%"], //宽高
  1052. });
  1053. }
  1054. //重办工单
  1055. function cb(str) {
  1056. layer.open({
  1057. type: 2,
  1058. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1059. title: "重办工单",
  1060. area: ["60%", "80%"], //宽高
  1061. });
  1062. }
  1063. //提交重办
  1064. function bhcb(str) {
  1065. //回退BackDtail
  1066. layer.open({
  1067. type: 2,
  1068. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1069. title: "驳回重办",
  1070. area: ["60%", "80%"], //宽高
  1071. });
  1072. }
  1073. //提交重办
  1074. function tjcb(str) {
  1075. layer.open({
  1076. type: 2,
  1077. content: "../CommonHtml/reasonCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1078. title: "提交重办",
  1079. area: ["50%", "40%"], //宽高
  1080. });
  1081. // layer.confirm('确认提交重办吗?', {
  1082. // btn: ['是', '否'] //按钮
  1083. // }, function () {
  1084. // $.post(huayi.config.callcenter_url + 'WorkOrder/SubReloadWorkOrder', {
  1085. // ids: str,
  1086. // "token": $.cookie("token")
  1087. // }, function(result) {
  1088. // result = JSON.parse(result);
  1089. // if(result.state.toLowerCase() == "success") {
  1090. // layer.msg("操作成功");
  1091. // //load();
  1092. // $("#orderlist").bootstrapTable('refresh');
  1093. // }
  1094. // })
  1095. // });
  1096. }
  1097. //结案
  1098. function Lawsuit(str) {
  1099. layer.open({
  1100. type: 2,
  1101. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1102. title: "诉求单结案",
  1103. area: ["60%", "80%"], //宽高
  1104. });
  1105. }
  1106. //退回
  1107. function returnRedo(str) {
  1108. layer.open({
  1109. type: 2,
  1110. content: "../CommonHtml/returnRedo.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1111. title: "退回",
  1112. area: ["50%", "40%"], //宽高
  1113. });
  1114. }
  1115. //退回
  1116. function returnAuditor(str) {
  1117. layer.open({
  1118. type: 2,
  1119. content: "../CommonHtml/returnAuditor.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1120. title: "退回",
  1121. area: ["50%", "40%"], //宽高
  1122. });
  1123. }
  1124. //修改
  1125. function editProcessingResult(str) {
  1126. layer.open({
  1127. type: 2,
  1128. content: "../CommonHtml/editProcessingResult.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1129. title: "修改",
  1130. area: ["50%", "50%"], //宽高
  1131. });
  1132. }
  1133. //上传文件
  1134. function upload() {
  1135. if (document.getElementById("upFile").files.length > 0) {
  1136. var formData = new FormData();
  1137. formData.append(
  1138. "upFile",
  1139. document.getElementById("upFile").files[0]
  1140. );
  1141. formData.append("token", $.cookie("token"));
  1142. $.ajax({
  1143. url: huayi.config.callcenter_url +
  1144. "/WorkOrder/UploadFile",
  1145. type: "POST",
  1146. data: formData,
  1147. /**
  1148. *必须false才会自动加上正确的Content-Type
  1149. */
  1150. contentType: false,
  1151. /**
  1152. * 必须false才会避开jQuery对 formdata 的默认处理
  1153. * XMLHttpRequest会对 formdata 进行正确的处理
  1154. */
  1155. processData: false,
  1156. success: function (result) {
  1157. document.getElementById(
  1158. "upFile"
  1159. ).outerHTML = document.getElementById(
  1160. "upFile"
  1161. ).outerHTML;
  1162. $("#upFile").change(function () {
  1163. upload();
  1164. });
  1165. var r = $.parseJSON(result);
  1166. if (r.state.toLowerCase() == "success") {
  1167. $(".fjnr").text(r.data);
  1168. $("#scfj").show();
  1169. }
  1170. },
  1171. });
  1172. } else {
  1173. layer.confirm("请上传文件!", {
  1174. btn: ["确定"],
  1175. });
  1176. }
  1177. }
  1178. //来源
  1179. function LY(obj) {
  1180. obj.empty();
  1181. obj.append(
  1182. '<option selected="selected" value="">请选择</option>'
  1183. );
  1184. $.getJSON(
  1185. huayi.config.callcenter_url +
  1186. "Dictionary/GetDicValueListById", {
  1187. token: $.cookie("token"),
  1188. id: 1,
  1189. },
  1190. function (data) {
  1191. if (data.state.toLowerCase() == "success") {
  1192. var content = data.data;
  1193. $(content).each(function (i, n) {
  1194. $(
  1195. "<option value='" +
  1196. n.F_ValueId +
  1197. "'>" +
  1198. n.F_Value +
  1199. "</option>"
  1200. ).appendTo(obj);
  1201. });
  1202. }
  1203. }
  1204. );
  1205. }
  1206. //类别
  1207. function LB(obj) {
  1208. obj.empty();
  1209. obj.append(
  1210. '<option selected="selected" value="">请选择</option>'
  1211. );
  1212. $.getJSON(
  1213. huayi.config.callcenter_url +
  1214. "Dictionary/GetDicValueListById", {
  1215. token: $.cookie("token"),
  1216. id: 2,
  1217. },
  1218. function (data) {
  1219. if (data.state.toLowerCase() == "success") {
  1220. var content = data.data;
  1221. $(content).each(function (i, n) {
  1222. $(
  1223. "<option value='" +
  1224. n.F_ValueId +
  1225. "'>" +
  1226. n.F_Value +
  1227. "</option>"
  1228. ).appendTo(obj);
  1229. });
  1230. }
  1231. }
  1232. );
  1233. }
  1234. // 主题
  1235. function ZT(obj) {
  1236. obj.empty();
  1237. obj.append(
  1238. '<option selected="selected" value="">请选择</option>'
  1239. );
  1240. $.getJSON(
  1241. huayi.config.callcenter_url +
  1242. "Dictionary/GetDicValueListById", {
  1243. token: $.cookie("token"),
  1244. id: 3,
  1245. },
  1246. function (data) {
  1247. if (data.state.toLowerCase() == "success") {
  1248. var content = data.data;
  1249. $(content).each(function (i, n) {
  1250. $(
  1251. "<option value='" +
  1252. n.F_ValueId +
  1253. "'>" +
  1254. n.F_Value +
  1255. "</option>"
  1256. ).appendTo(obj);
  1257. });
  1258. }
  1259. }
  1260. );
  1261. }
  1262. function tree() {
  1263. $.get(
  1264. huayi.config.callcenter_url + "Department/GetDeptList", {
  1265. token: $.cookie("token"),
  1266. // "pid": pid
  1267. },
  1268. function (result) {
  1269. result = $.parseJSON(result);
  1270. $.fn.zTree.init(
  1271. $("#addTreeDemo"),
  1272. setting1,
  1273. result.data
  1274. ); //实例化树形图
  1275. }
  1276. );
  1277. }
  1278. var setting1 = {
  1279. data: {
  1280. key: {
  1281. name: "F_DeptName",
  1282. },
  1283. simpleData: {
  1284. enable: true,
  1285. idKey: "F_DeptId",
  1286. pIdKey: "F_PartentId",
  1287. rootPId: 0,
  1288. },
  1289. },
  1290. callback: {
  1291. onClick: zTreeOnClick,
  1292. },
  1293. };
  1294. function zTreeOnClick(event, treeId, treeNode) {
  1295. if (treeNode.level >= 1) {
  1296. $(".inps").val(treeNode.F_DeptName);
  1297. $("#PID").val(treeNode.F_DeptId);
  1298. $("#Dpment").val(treeNode.F_DeptId);
  1299. $(".Cleans").show();
  1300. }
  1301. }
  1302. function Close() {
  1303. $(".lyxz").removeClass("cx");
  1304. if ($("audio").length > 0) {
  1305. $("audio")[0].pause();
  1306. }
  1307. }
  1308. </script>
  1309. </body>
  1310. </html>