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WorkDSZBMarketing.html 39KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <!-- <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>未审核</a>
  130. </li>
  131. <li>
  132. <a>已审核</a>
  133. </li>
  134. </ul> -->
  135. <div style="width: 100%; padding: 10px">
  136. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  137. data-pagination="true">
  138. <thead>
  139. <tr>
  140. <th data-checkbox="true"></th>
  141. <th data-align="center" data-formatter="setCode">序号</th>
  142. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  143. 工单单号
  144. </th>
  145. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  146. 诉求标题
  147. </th>
  148. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  149. 来电内容
  150. </th>
  151. <th data-field="DeptName" data-align="center">
  152. 承办单位
  153. </th>
  154. <!-- <th data-field="OtherDeptName" data-align="center">
  155. 协办单位
  156. </th> -->
  157. <th data-field="UserName" data-align="center">
  158. 受理人
  159. </th>
  160. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  161. 办理状态
  162. </th>
  163. <!--<th
  164. data-field="FilePath"
  165. data-formatter="setCode"
  166. data-align="center"
  167. >
  168. 录音
  169. </th>-->
  170. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  171. 时限
  172. </th>
  173. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  174. 办理时限
  175. </th>
  176. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  177. 操作
  178. </th>
  179. </tr>
  180. </thead>
  181. <tbody class="list"></tbody>
  182. </table>
  183. </div>
  184. </div>
  185. </div>
  186. </div>
  187. <!--下载框-->
  188. <div class="t-shade lyxz">
  189. <div class="shade_k">
  190. <div class="shade_title">
  191. <span>录音播放与下载<srong class="cknum"></srong></span>
  192. <span class="setwin gbly"><a>x</a></span>
  193. </div>
  194. <div class="shade_content">
  195. <div class="Ly_box audiojs"></div>
  196. </div>
  197. </div>
  198. </div>
  199. <input type="hidden" id="PID" />
  200. <input type="hidden" id="Dpment" />
  201. </div>
  202. <script src="../js/layui/layui.js"></script>
  203. <script src="../js/bootstrap-select.js"></script>
  204. <script src="../css/laydate/laydate.js"></script>
  205. <script src="../My97DatePicker/WdatePicker.js"></script>
  206. <script src="../js/zTree/jquery.ztree.core.js"></script>
  207. <script src="../js/search/screen.js"></script>
  208. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  209. <script>
  210. var wid = helper.request.queryString("states");
  211. var roleCode = $.cookie("code");
  212. var IsExamine = ""; // 0待审转办未审核、1待审转办已审核
  213. if (wid) {
  214. $("#state").val(wid);
  215. }
  216. $(document).ready(function () {
  217. laydate.skin("blue");
  218. laydate({
  219. elem: "#starttime",
  220. event: "focus",
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. laydate({
  225. elem: "#endtime",
  226. event: "focus",
  227. istime: true,
  228. format: 'YYYY-MM-DD hh:mm:ss'
  229. });
  230. // ZXLD:审核员
  231. // YSZY:局营商办
  232. if (roleCode === "ZXLD") {
  233. IsExamine = 0;
  234. } else if (roleCode === "YSZY") {
  235. IsExamine = 1
  236. } else {
  237. IsExamine = ""
  238. }
  239. load();
  240. });
  241. //关闭录音弹出
  242. $(".gbly").click(function () {
  243. $(".lyxz").removeClass("cx");
  244. $("audio")[0].pause();
  245. });
  246. //获取查询信息
  247. function load() {
  248. //坐席
  249. var usercodeID = "";
  250. var usercode_ = $("#ZX").val(); //坐席
  251. if (usercode_ != null) {
  252. $(usercode_).each(function (i, n) {
  253. var obj1 = "";
  254. obj1 = n + ",";
  255. usercodeID += obj1;
  256. });
  257. } else {
  258. usercodeID = "";
  259. }
  260. // 调度员
  261. var ddusercodeID = "";
  262. var ddusercode_ = $("#yardman").val(); //坐席
  263. if (ddusercode_ != null) {
  264. $(ddusercode_).each(function (i, n) {
  265. var obj2 = "";
  266. obj2 = n + ",";
  267. ddusercodeID += obj2;
  268. });
  269. } else {
  270. ddusercodeID = "";
  271. }
  272. //先销毁表格
  273. $("#orderlist").bootstrapTable("destroy");
  274. //初始化表格,动态从服务器加载数据
  275. $("#orderlist").bootstrapTable({
  276. method: "get", //使用get请求到服务器获取数据
  277. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  278. contentType: "application/x-www-form-urlencoded",
  279. striped: true, //表格显示条纹
  280. pagination: true, //启动分页
  281. pageSize: 10, //每页显示的记录数
  282. pageNumber: 1, //当前第几页
  283. pageList: [10, 20, 50, 100], //记录数可选列表
  284. search: false, //是否启用查询
  285. showColumns: false, //显示下拉框勾选要显示的列
  286. showRefresh: false, //显示刷新按钮
  287. sidePagination: "server", //表示服务端请求
  288. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  289. //设置为limit可以获取limit, offset, search, sort, order
  290. queryParamsType: "undefined",
  291. queryParams: function queryParams(params) {
  292. //设置查询参数
  293. var param = {
  294. page: params.pageNumber,
  295. pagesize: params.pageSize,
  296. workid: $("#wids").val(),
  297. state: $("#state").val(), //=工单状态
  298. type: $("#type").val(), //=工单类型
  299. bigtype: $("#bigtype").val(), //=大类别
  300. smalltype: $("#smalltype").val(), //=小类别
  301. key: $("#key").val(), //=关键字
  302. tel: $("#tel").val(), //=客户电话
  303. name: $("#name").val(), //=客户名称
  304. // usercode: "",
  305. usercode: usercodeID, //=坐席工号
  306. ddusercode: ddusercodeID,
  307. keyid: $("#keyid").val(), //=关键词id
  308. source: $("#source").val(), //=来源&
  309. starttime: $("#starttime").val(), //=开始时间
  310. endtime: $("#endtime").val(), //=结束时间
  311. deptid: $("#PID").val(),
  312. type: $("#type").val(),
  313. tab: 0, //待处理
  314. sourcearea: $("#sourceAreas").val(), //区域
  315. jianhang: 3, // 多媒体
  316. IsExamine: IsExamine, // (0未审核、1已审核)
  317. token: $.cookie("token"),
  318. };
  319. return param;
  320. },
  321. onLoadSuccess: function (data) {
  322. //加载成功时执行
  323. // layer.msg("加载成功");
  324. //console.log(data);
  325. },
  326. onLoadError: function () {
  327. //加载失败时执行
  328. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  329. },
  330. });
  331. }
  332. //状态
  333. function States(val, row) {
  334. var html = "";
  335. switch (val + "") {
  336. case "0":
  337. html = "新工单";
  338. if (row.F_IsReturn == 1) {
  339. html = "新工单(回退)";
  340. }
  341. break;
  342. case "1":
  343. html = "待交办";
  344. break;
  345. case "2":
  346. html = '<span style="color:#FF0000;">待查收</span>';
  347. break;
  348. case "3":
  349. html = "退回审核中";
  350. break;
  351. case "4":
  352. html = "办理中";
  353. break;
  354. case "5":
  355. html = "延时审核";
  356. break;
  357. case "6":
  358. html = "已办理";
  359. break;
  360. case "7":
  361. html = "已回访";
  362. break;
  363. case "8":
  364. html = "重办中";
  365. break;
  366. case "9":
  367. html = "已结案";
  368. break;
  369. case "11":
  370. html = "重办待交办";
  371. break;
  372. }
  373. return html;
  374. }
  375. //时限
  376. function OverTime(val, row) {
  377. if (val == 1) {
  378. return (
  379. '<div class="" style="cursor: pointer;">' +
  380. '<span class="Greens">' +
  381. row.GapTime +
  382. "</span>" +
  383. "</div>"
  384. );
  385. } else if (val == 2) {
  386. return (
  387. '<div class="" style="cursor: pointer;">' +
  388. '<span class="Yellows">' +
  389. row.GapTime +
  390. "</span>" +
  391. "</div>"
  392. );
  393. } else if (val == 3) {
  394. return (
  395. '<div class="" style="cursor: pointer;">' +
  396. '<span class="Reds">' +
  397. row.GapTime +
  398. "</span>" +
  399. "</div>"
  400. );
  401. }
  402. }
  403. //办理时限
  404. function BanTime(val) {
  405. if (val) {
  406. var time = val.substring(0, val.indexOf(" "));
  407. return (
  408. '<div class="" style="cursor: pointer;">' +
  409. "<span>" +
  410. time +
  411. "</span>" +
  412. "</div>"
  413. );
  414. }
  415. }
  416. //音频
  417. function setCode(val) {
  418. if (val) {
  419. return (
  420. '<div class="imgs" style="cursor: pointer;">' +
  421. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  422. val +
  423. '" />' +
  424. "</div>"
  425. );
  426. } else {
  427. return "";
  428. }
  429. }
  430. // 序号
  431. function setCode(val, row, index) {
  432. return index + 1;
  433. }
  434. function GetCont(val) {
  435. if (val) {
  436. var str = "<div ";
  437. if (val.length > 10) {
  438. str = str + ' title="' + val + '" ';
  439. val = val.substr(0, 10) + "...";
  440. }
  441. return str + ">" + val + "</div>";
  442. } else {
  443. return "";
  444. }
  445. }
  446. //操作
  447. function Dispose(val, row) {
  448. var Rows = row.Buttons;
  449. var WorkOrderId = row.F_WorkOrderId;
  450. var html = '';
  451. for (var i = 0; i < Rows.length; i++) {
  452. if (Rows[i].key != 21) {
  453. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  454. if (html1) {
  455. html1 = html1.replace("data", val);
  456. }
  457. html += html1;
  458. }
  459. }
  460. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  461. return html;
  462. }
  463. //转派
  464. function redeploy(WorkOrderId) {
  465. layer.open({
  466. type: 2,
  467. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  468. title: "转派",
  469. area: ["85%", "80%"], //宽高
  470. });
  471. }
  472. //查看详情
  473. function ckxq(str) {
  474. layer.open({
  475. type: 2,
  476. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  477. title: "工单详情",
  478. area: ["100%", "100%"], //宽高
  479. });
  480. }
  481. //编辑
  482. function bj(str) {
  483. layer.open({
  484. type: 2,
  485. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb" + "&IsExamine=" +
  486. IsExamine+"&isDoBusiness=1", //iframe的url,no代表不显示滚动条
  487. title: "编辑工单",
  488. area: ["95%", "95%"], //宽高
  489. });
  490. }
  491. //删除
  492. function move(str) {
  493. layer.confirm(
  494. "确定删除工单?", {
  495. btn: ["是", "否"], //按钮
  496. },
  497. function () {
  498. $.post(
  499. huayi.config.callcenter_url +
  500. "WorkOrder/DelWorkOrder", {
  501. ids: str,
  502. token: $.cookie("token"),
  503. },
  504. function (result) {
  505. result = JSON.parse(result);
  506. if (result.state.toLowerCase() == "success") {
  507. layer.msg("删除成功");
  508. load();
  509. }
  510. }
  511. );
  512. }
  513. );
  514. }
  515. ////删除
  516. function withdraw(str) {
  517. layer.confirm(
  518. "确定撤回?", {
  519. btn: ["是", "否"], //按钮
  520. },
  521. function () {
  522. $.post(
  523. huayi.config.callcenter_url +
  524. "WorkOrder/WithdrawDWorkOrder", {
  525. workorderid: str,
  526. token: $.cookie("token"),
  527. },
  528. function (result) {
  529. result = JSON.parse(result);
  530. if (result.state.toLowerCase() == "success") {
  531. layer.msg("撤回成功");
  532. load();
  533. }
  534. }
  535. );
  536. }
  537. );
  538. }
  539. //提交
  540. function tj(str) {
  541. layer.confirm(
  542. "确定要提交工单么?", {
  543. btn: ["确定", "取消"], //按钮
  544. },
  545. function () {
  546. //请求后台数据
  547. /*发送请求*/
  548. $.post(
  549. huayi.config.callcenter_url +
  550. "WorkOrder/SubmitWorkOrder", {
  551. ids: str,
  552. token: $.cookie("token"),
  553. },
  554. function (result) {
  555. result = JSON.parse(result);
  556. if (result.state.toLowerCase() == "success") {
  557. layer.msg("提交成功");
  558. load();
  559. }
  560. }
  561. );
  562. }
  563. );
  564. }
  565. //交办
  566. function jb(str) {
  567. layer.open({
  568. type: 2,
  569. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  570. title: "工单交办",
  571. area: ["87%", "80%"], //宽高
  572. });
  573. }
  574. //领导批示
  575. function lader(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: "领导批示",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //市长批示
  584. function city(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: "领导批示",
  589. area: ["60%", "80%"], //宽高
  590. });
  591. }
  592. //办理
  593. function bl(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  597. title: "办理工单",
  598. area: ["60%", "80%"], //宽高
  599. });
  600. }
  601. //督办
  602. function Supervision(str) {
  603. layer.open({
  604. type: 2,
  605. content: "../CommonHtml/Supervision_.html?wid=" +
  606. str +
  607. "&type=1", //iframe的url,no代表不显示滚动条
  608. title: "督办",
  609. area: ["60%", "80%"], //宽高
  610. });
  611. }
  612. //督查
  613. function Supervision_(str) {
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/Supervision_.html?wid=" +
  617. str +
  618. "&type=2", //iframe的url,no代表不显示滚动条
  619. title: "监察",
  620. area: ["60%", "80%"], //宽高
  621. });
  622. }
  623. //强制结案
  624. function StrongLawsuit(str) {
  625. layer.open({
  626. type: 2,
  627. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  628. title: "强制结案",
  629. area: ["60%", "80%"], //宽高
  630. });
  631. }
  632. //回退BackDtail
  633. function BackDtail(str) {
  634. layer.open({
  635. type: 2,
  636. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  637. title: "工单回退",
  638. area: ["60%", "80%"], //宽高
  639. });
  640. }
  641. //查收
  642. function cs(str) {
  643. layer.confirm(
  644. "确定要查收?", {
  645. btn: ["是", "否"], //按钮
  646. },
  647. function () {
  648. $.post(
  649. huayi.config.callcenter_url +
  650. "WorkOrder/ReceiveWorkOrder", {
  651. workorderid: str,
  652. token: $.cookie("token"),
  653. },
  654. function (result) {
  655. result = JSON.parse(result);
  656. if (result.state.toLowerCase() == "success") {
  657. layer.msg("查收成功");
  658. load();
  659. }
  660. }
  661. );
  662. }
  663. );
  664. }
  665. //收回
  666. function sh(str) {
  667. layer.confirm(
  668. "确定要回收?", {
  669. btn: ["是", "否"], //按钮
  670. },
  671. function () {
  672. $.post(
  673. huayi.config.callcenter_url +
  674. "WorkOrder/TakeBackWorkOrder", {
  675. workorderid: str,
  676. token: $.cookie("token"),
  677. },
  678. function (result) {
  679. result = JSON.parse(result);
  680. if (result.state.toLowerCase() == "success") {
  681. layer.msg("回收");
  682. load();
  683. }
  684. }
  685. );
  686. }
  687. );
  688. }
  689. //强制回收
  690. function recycles() {
  691. layer.confirm("确定要强制退回吗?", {
  692. btn: ["是", "否"], //按钮
  693. });
  694. }
  695. //退回申请
  696. function th(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: "申请退回工单",
  701. area: ["60%", "80%"], //宽高
  702. });
  703. }
  704. //审核退回申请
  705. function shth(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: "审核退回申请",
  710. area: ["60%", "80%"], //宽高
  711. });
  712. }
  713. //办理
  714. // function th(str) {
  715. // layer.open({
  716. // type: 2,
  717. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. // title: '办理工单',
  719. // area: ['35%', '30%'], //宽高
  720. // });
  721. // }
  722. //申请延时
  723. function ys(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: "申请延时",
  728. area: ["60%", "80%"], //宽高
  729. });
  730. }
  731. //审核申请延时
  732. function shys(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  736. title: "审核延时申请",
  737. area: ["60%", "80%"], //宽高
  738. });
  739. }
  740. //诉求回访
  741. function hf(str) {
  742. layer.open({
  743. type: 2,
  744. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  745. title: "工单回访",
  746. area: ["60%", "80%"], //宽高
  747. });
  748. }
  749. //重办工单
  750. function cb(str) {
  751. layer.open({
  752. type: 2,
  753. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  754. title: "重办工单",
  755. area: ["95%", "95%"], //宽高
  756. });
  757. }
  758. //结案
  759. function Lawsuit(str) {
  760. layer.open({
  761. type: 2,
  762. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  763. title: "诉求单结案",
  764. area: ["60%", "80%"], //宽高
  765. });
  766. }
  767. //转督办
  768. function zdb(str, row) {
  769. layer.open({
  770. type: 2,
  771. content: "../CommonHtml/superTrunl.html?wid=" + str,
  772. title: "督办工单",
  773. area: ["60%", "80%"], //宽高
  774. });
  775. }
  776. //驳回重办
  777. function bhcb(str) {
  778. //回退BackDtail
  779. layer.open({
  780. type: 2,
  781. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  782. title: "驳回重办",
  783. area: ["60%", "80%"], //宽高
  784. });
  785. }
  786. $(".Appeal").click(function () {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  790. title: "新增诉求",
  791. area: ["85%", "80%"], //宽高
  792. });
  793. });
  794. //来源
  795. function LY(obj) {
  796. obj.empty();
  797. obj.append(
  798. '<option selected="selected" value="">请选择</option>'
  799. );
  800. $.getJSON(
  801. huayi.config.callcenter_url +
  802. "Dictionary/GetDicValueListById", {
  803. token: $.cookie("token"),
  804. id: 1,
  805. },
  806. function (data) {
  807. if (data.state.toLowerCase() == "success") {
  808. var content = data.data;
  809. $(content).each(function (i, n) {
  810. $(
  811. "<option value='" +
  812. n.F_ValueId +
  813. "'>" +
  814. n.F_Value +
  815. "</option>"
  816. ).appendTo(obj);
  817. });
  818. }
  819. }
  820. );
  821. }
  822. //类别
  823. function LB(obj) {
  824. obj.empty();
  825. obj.append(
  826. '<option selected="selected" value="">请选择</option>'
  827. );
  828. $.getJSON(
  829. huayi.config.callcenter_url +
  830. "Dictionary/GetDicValueListById", {
  831. token: $.cookie("token"),
  832. id: 2,
  833. },
  834. function (data) {
  835. if (data.state.toLowerCase() == "success") {
  836. var content = data.data;
  837. $(content).each(function (i, n) {
  838. $(
  839. "<option value='" +
  840. n.F_ValueId +
  841. "'>" +
  842. n.F_Value +
  843. "</option>"
  844. ).appendTo(obj);
  845. });
  846. }
  847. }
  848. );
  849. }
  850. // 主题
  851. function ZT(obj) {
  852. obj.empty();
  853. obj.append(
  854. '<option selected="selected" value="">请选择</option>'
  855. );
  856. $.getJSON(
  857. huayi.config.callcenter_url +
  858. "Dictionary/GetDicValueListById", {
  859. token: $.cookie("token"),
  860. id: 3,
  861. },
  862. function (data) {
  863. if (data.state.toLowerCase() == "success") {
  864. var content = data.data;
  865. $(content).each(function (i, n) {
  866. $(
  867. "<option value='" +
  868. n.F_ValueId +
  869. "'>" +
  870. n.F_Value +
  871. "</option>"
  872. ).appendTo(obj);
  873. });
  874. }
  875. }
  876. );
  877. }
  878. function tree() {
  879. $.get(
  880. huayi.config.callcenter_url + "Department/GetDeptList", {
  881. token: $.cookie("token"),
  882. // "pid": pid
  883. },
  884. function (result) {
  885. result = $.parseJSON(result);
  886. $.fn.zTree.init(
  887. $("#addTreeDemo"),
  888. setting1,
  889. result.data
  890. ); //实例化树形图
  891. }
  892. );
  893. }
  894. var setting1 = {
  895. data: {
  896. key: {
  897. name: "F_DeptName",
  898. },
  899. simpleData: {
  900. enable: true,
  901. idKey: "F_DeptId",
  902. pIdKey: "F_PartentId",
  903. rootPId: 0,
  904. },
  905. },
  906. callback: {
  907. onClick: zTreeOnClick,
  908. },
  909. };
  910. function zTreeOnClick(event, treeId, treeNode) {
  911. // if (treeNode.level >= 1) {
  912. $(".inps").val(treeNode.F_DeptName);
  913. $("#PID").val(treeNode.F_DeptId);
  914. $("#Dpment").val(treeNode.F_DeptName);
  915. $(".Cleans").show();
  916. // }
  917. }
  918. $(".exportFile").click(function () {
  919. var usercode_ = $("#ZX").val(); //坐席
  920. if (usercode_ != null) {
  921. $(usercode_).each(function (i, n) {
  922. var obj1 = "";
  923. obj1 = n + ",";
  924. usercodeID += obj1;
  925. });
  926. } else {
  927. usercodeID = "";
  928. }
  929. // 调度员
  930. var ddusercodeID = "";
  931. var ddusercode_ = $("#yardman").val(); //坐席
  932. if (ddusercode_ != null) {
  933. $(ddusercode_).each(function (i, n) {
  934. var obj2 = "";
  935. obj2 = n + ",";
  936. ddusercodeID += obj2;
  937. });
  938. } else {
  939. ddusercodeID = "";
  940. }
  941. var workid = $("#wids").val()
  942. var key = $("#key").val() //=关键字
  943. var tel = $("#tel").val() //=客户电话
  944. var name = $("#name").val() //=客户名称
  945. var usercode = usercodeID //=坐席工号
  946. var ddusercode = ddusercodeID
  947. var source = $("#source").val() //=来源&
  948. var starttime = $("#starttime").val() //=开始时间
  949. var endtime = $("#endtime").val() //=结束时间
  950. var deptid = $("#PID").val()
  951. var type = $("#type").val() //=工单类型
  952. var bigtype = $("#bigtype").val()
  953. var smalltype = $("#smalltype").val() //=小类别
  954. var sourcearea = $("#sourceAreas").val() //区域
  955. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  956. var tab = 0;
  957. var keyid = $("#keyid").val() //=关键词id
  958. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  959. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  960. "&tel=" +
  961. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  962. source +
  963. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  964. sourcearea +
  965. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  966. "&isdc=1";
  967. window.location.href = url;
  968. })
  969. </script>
  970. </body>
  971. </html>