duhongyu
/
AnYang_UI


			
				
					
						
						
							123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585586587588589590591592593594595596597598599600601602603604605606607608609610611612613614615616617618619620621622623624625626627628629630631632633634635636637638639640641642643644645646647648649650651652653654655656657658659660661662663664665666667668669670671672673674675676677678679680681682683684685686687688689690691692693694695696697698699700701702703704705706707708709710711712713714715716717718719720721722723724725726727728729730731732733734735736737738739740741742743744745746747748749750751752753754755756757758759760761762763764765766767768769770771772773774775776777778779780781782783784785786787788789790791
							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8">
    <title>通话记录管理</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <script src="../js/jquery.md5.js"></script>
    
    <link rel="stylesheet" href="../css/bootstrap-select.css" />
    <link rel="stylesheet" href="../css/Table/table1.css" />
    <link rel="stylesheet" href="../css/init.css" />
    <style>
        body {
            font-family: "微软雅黑";
            font-size: 14px;
        }

        /* ul li {
            list-style: none;
            float: left;
        } */

        .fr {
            float: right;
        }

        .fl {
            float: right;
        }

        /*标头*/

        .th-box {
            width: 100%;
            padding: 5px;
            border-bottom: 1px solid #e7eaec;
        }

        .sc_btn {
            width: 100px;
            color: #fff;
            font-size: 12px;
            margin-left: 15px;
            box-sizing: border-box;
            background: #00a1cb;
            padding: 6px 10px;
            outline: none;
            border-width: 0px;
            border-style: initial;
            border-color: initial;
            border-image: initial;
            border-radius: 3px;
            margin-top: 5px;
            text-align: center;
        }

        .photo {
            /*background-color: #FFF;
            background-image: none;*/
            border: 1px solid #e5e6e7;
            border-radius: 1px;
            color: inherit;
            padding: 6px 12px;
        }

        .selects {
            background-color: #FFF;
            background-image: none;
            border: 1px solid #e5e6e7;
            border-radius: 1px;
            color: inherit;
            padding: 6px 12px;
        }

        #Select:focus {
            outline: none;
            border-color: #00BFFF;
        }

        input:focus {
            outline: none;
            border-color: #00BFFF;
        }

        .spiner-example {
            position: absolute;
            top: 50%;
            left: 50%;
            z-index: 111;
            margin-left: -85px;
            margin-top: -100px;
            display: none;
        }

        .sk-spinner-three-bounce {
            width: 170px !important;
        }

        .sk-spinner p {
            display: inline-block;
            font-size: 18px;
            margin-left: 10px;
        }

        .gjsu ul {
            overflow: hidden;
        }

        .gjsu ul li {
            width: 50%;
            margin-bottom: 5px;
            padding-top: 10px;
        }

        .selects {
            width: 105px;
        }

        .tc {
            margin-top: 30px;
            text-align: center;
        }

        #sqzx th {
            padding: 5px 8px 5px 0;
            text-align: center;
            width: 6%;
        }

        #sqzx td {
            padding: 6px 0 5px 10px;
            width: 18%;
        }

        .nameJustified {
            width: 5em;
            display: inline-block;
            text-align: justify;
            text-align-last: justify;
        }

        .dropdown-menu li {
            width: 100%;
        }

        .operation {
            white-space: nowrap;
        }
 		
 		.Min-width{
 			width: 48%;
 			display: inline-block;
 			margin: 0;
 		}
    </style>
</head>

<body class="gray-bg">
    <div class="wrapper wrapper-content animated fadeInRight">
        <div class="daoHang clearfix">
            <div class="dhLeft">
                <sapn><i class="syIcon"></i>位置：<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a
                        href="javaScript:;">话务管理</a>&gt;<a href="" class="nowPosition">通话记录查询</a></sapn>
            </div>
            <div class="dhRight">
                <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
            </div>
        </div>
        <div class="th-box">
            <div class="box_content">
                <table id="sqzx" style="width: 100%" border="0">
                    <tbody>
                        <tr>
                            <th>电话号码：</th>
                            <td><input id="tel" class="form-control" type="text" /></td>
                            <th>呼出方向：</th>
                            <td>
                                <select id="ss_hcfx" class="form-control calltype">
                                    <option value="">全部</option>
                                    <option value="0">呼入</option>
                                    <option value="1">呼出</option>
                                </select>
                            </td>
                            <th>受话坐席：</th>
                            <td class="maxWidthSelect">
                                <select id="seat" class="selectpicker show-tick form-control" multiple data-live-search="true"></select>
                            </td>
                        </tr>
                        <tr>
                            <th><span class="nameJustified">时间：</span></th>
                            <td colspan="3">
                                <input id="start" class="photo x-color laydate-icon" type="text" autocomplete="off" /> -
                                <input id="end" class="photo x-color laydate-icon" type="text" autocomplete="off" />
                                <a class="sc_btn Ss">搜索</a>
                                <a class="sc_btn exportFile">导出</a>
                            </td>
                        </tr>
                    </tbody>
                </table>
            </div>
        </div>
        <div style="width: 100%;padding: 10px;">
            <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                <thead>
                    <tr>
                        <th data-field="" data-align="center" data-formatter="Code">编号</th>
                        <th data-field="CallNumber" data-align="center" data-formatter="formatterCallNum">电话号码</th>
                        <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
                        <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
                        <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
                        <th data-field="ActionType" data-formatter="ActionType" data-align="center">呼叫类型</th>
                        <th data-field="MYD" data-align="center" data-formatter="MYD">满意度</th>
                        <th data-field="UserCode" data-align="center">坐席工号</th>
                        <th data-field="UserName1" data-align="center">坐席姓名</th>
                        <th data-field="ExtNumber" data-align="center">分机号</th>
                        <th data-field="BeginTime" data-align="center">开始时间</th>
                        <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
                        <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
                        <th data-field="EndTime" data-align="center">结束时间</th>
                        <th data-field="TalkLongTime" data-align="center" data-formatter="ftime">通话时长</th>
                        <th data-field="RingLongTime" data-align="center" data-formatter="ftime">振铃时长</th>
                        <th data-field="WaitTime" data-align="center">等待时长</th>
                        <th data-field="LongTime" data-align="center" data-formatter="ftime">总时长</th>
                        <th data-field="Business" data-align="center" data-formatter="formatBusinessType">电话方式</th>
                    </tr>
                </thead>
            </table>
            <!--高级搜索框-->
        </div>
    </div>
    <!--下载框-->
    <div class="t-shade">
        <div class="shade_k">
            <div class="shade_title">
                <span>录音播放<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content">
                <div class="Ly_box audiojs">
                </div>
                <div class="boxCon LY_box">

                </div>
            </div>
        </div>
    </div>
    
    <script src="../js/bootstrap-select.js"></script>
    <script src="../My97DatePicker/WdatePicker.js"></script>
    <script src="../css/laydate/laydate.js"></script>
    <!-- <script src="../js/main.js"></script> -->
    <script src="../js/guid.js"></script>
    <!--<script src="../js/contabs.min.js"></script>-->
    
    <script>
        var stype = 1;
        var seatlist = [];
         var formatDateTime = function(date) {
		 	var date = new Date();
		 	var y = date.getFullYear().toString();
		 	var m = date.getMonth() + 1;
		 	m = m < 10 ? ('0' + m) : m;
		 	var d = date.getDate();
		 	d = d < 10 ? ('0' + d) : d;
		 	console.log(y + m + d)
		 	return y + m + d
		 	// +' '+h+':'+minute+':'+second;
		 };
		var signcode = "api/getcallrecordlist+" + formatDateTime()
        $(document).ready(function () {
            laydate.skin('blue');
            laydate({
                elem: '#start',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });

            laydate({
                elem: '#end',
                event: 'focus',
                istime: true,
                format: 'YYYY-MM-DD hh:mm:ss'
            });
            /*获取选中行对象*/
            $('#list').on("click-row.bs.table", function (e, row, ele) {
                $('.success').removeClass('success'); //去除之前选中的行的，选中样式
                $(ele).addClass('success'); //添加当前选中的 success样式用于区别
            });
            $(".setwin").click(function () {
                $(".t-shade").removeClass("cx");
                $('audio')[0].pause();
            });
            //获取通话类型
            GetCallTypeList();
            //获取坐席
            getAgentGroup($("#agentGroup"));
            //获取坐席
            $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
                token: $.cookie("token")
            }, function (result) {
                if (result.state.toLowerCase() == "success") {
                    seatlist = result.data;
                    bindseat($("#seat"));
                }
            });
            // 电话类别
            getPhoneType($("#phoneType"));
            //搜索  
            $(".Ss").click(function () {
                stype = 1;
                initTable();
            });
            initTable();
            
        })

        function bindseat(obj) {
            obj.empty();
            obj.append('<option value="">全部</option>');
            $(seatlist).each(function (i, n) {
                obj.append('<option value="' + n.F_UserCode + '">' + n.F_UserName + '</option>');
                obj.selectpicker({
                    noneSelectedText: '请选择' //默认显示内容
                });
                obj.selectpicker('refresh');
            })
        }

        /* 
            监听坐席数据变化
            选中全部时候，取消其他选项
            clickedIndex：索引
            isSelected：是否选中
            previousValue：选中前的值
        */
        $("#seat").on("changed.bs.select", function (event, clickedIndex, isSelected, previousValue) {
            if (previousValue.indexOf("全部") == -1) {
                if (clickedIndex == 0) {
                    $("#seat").selectpicker("deselectAll");
                    $("#seat").val("");
                    $("#seat").selectpicker('refresh');
                }
            } else {
                if (clickedIndex != 0) {
                    $("#seat").selectpicker("deselectAll");
                    $("#seat").val("");
                    $("#seat").selectpicker('refresh');
                }
            }
        })

        function initTable() {
        	console.log()
        	
            //先销毁表格
            $('#list').bootstrapTable('destroy');
            //初始化表格,动态从服务器加载数据
            $("#list").bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url:"http://222.143.106.45:65525/Api/GetCallrecordList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) { //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        signcode:$.md5(signcode).toUpperCase(),
                        token: $.cookie("token")
                    };
                    param.usercode = $("#seat").val();
                    param.phone = $("#tel").val().replace(/\s+/g, "");
                    param.starttime = $("#start").val();
                    param.endtime = $("#end").val();
                    param.calltype = $("#ss_hcfx").val();

                    return param;
                },
                onLoadSuccess: function () { //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () { //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                }
            });
        }

        //音频
        function setCode(val) {
            if (val) {
                return '<div class="imgs">' +
                    '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
                    '</div>';
            } else {
                return '';
            }
        }
        //编号
        function Code(val, row, index) {
            return index + 1;
        }

        // 电话号码
        function formatterCallNum(val, row) {
            var phoneNumber
            if (!val) {
            	return
            }
            if (val.length === 12) {
                phoneNumber = val.slice(1)
            } else if (val.length === 13) {
                phoneNumber = val.slice(2)
            } else {
                phoneNumber = val
            }
            return '<div class="imgs" ><p class="" onclick="viewList(\'' + phoneNumber + '\')" >' + phoneNumber +
                '</p></div>';
        }

        // 查看列表
//      function viewList(phoneNumber) {
//          layer.open({
//              type: 2,
//              content: "./CallRecordList.html?phoneNumber=" + phoneNumber, //iframe的url，no代表不显示滚动条
//              title: '通话记录',
//              area: ['90%', '90%'], //宽高
//          });
//      }

        //方向呼出
        function callType(val) {
            if (val == 0) {
                return '<div class="imgs">呼入</div>';
            } else {
                return '<div class="imgs">呼出</div>';
            }
        }
        //满意度
        function MYD(val, row) {
            var html = '';
            switch (val + '') {
                case '0':
                    html = '未评价';
                    break;
                case '1':
                    html = '满意';
                    if (row.CallState == 0) {
                        html = '';
                    }
                    break;
                case '2':
                    html = '一般';
                    break;
                case '3':
                    html = '不满意';
                    break;
            }
            return html;
        }

        function states(val, row) {
            if (val == 0) {  //CallState
            	if(row.CallType == 0){  //呼入
            		if(row.Business==1||row.Business==4){
            			return '<div class="imgs">自主完成</div>';
            		}else if( !row.UserCode){
            			return '<div class="imgs">主动放弃</div>';
            		}else{
            			return '<div class="imgs">未接通</div>';
            		}
            	}else{
            			return '<div class="imgs">未接通</div>';
            	}
            } else if (val == 1) {
                return '<div class="imgs">已接通</div>';
            } else if (val == 2) {
                return '<div class="imgs">接通未达</div>';
            } 
        }

        function ActionType(val) {
            if (val == 2) {
                return '<div class="imgs">转移</div>';
            } else if (val == 3) {
                return '<div class="imgs">三方通话</div>';
            } else {
                return '<div class="imgs">正常通话</div>';
            }
        }

        //处理
        function isDeal(val) {
            if (val == 0) {
                return '<div >未处理</div>';
            } else {
                return '<div >已处理</div>';
            }
        }

        function ftime(val) {
            if (val) {
                return helper.DateFormat.getFormatTime(val);
            } else {
                return '';
            }
        }

        // 回拨
        function formatCallback(val, row) { 
        	if (val) {
        		return "已回拨";
        	} else if(row.CallType ===0&&row.CallState ===0){
        		return "未回拨";
        	}

        }

        //格式化工单号
        function formatWorkOrderNum(val, row) { 
        	if (row.CallType ===0) {
        		if (val == null || val == '') {
	               return '<a class="xg" onclick="addWorkOrder(\'' + row.CallRecordsId  + '\',\'' +row.CallNumber+'\')" title="添加工单">添加工单</a>';
	            } else {
	                return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
	            }
        	}
            
        }
       
       function formatBusinessType(val, row){
        	if (row.CallType ===0) {
        		if (val ===1) {
        			return '疫情咨询'
        		} else if (val ===3) {
        			return '营商环境'
        		} else if (val ===4) {
        			return '涉疫事项'
        		}else {
        			return '市民咨询'
        		}
        	}
        }
        
        // 操作
        function operationFormatter(val, row) {
        	// CallType ===0呼入    row.CallState ===0 未接通
        	if (row.CallState ===0&&row.CallType ===0) {
	            if (row.Callback) {
	                return '<a class="operation" onclick="callbackRecord(\'' + row.CallId + '\')" title="">回拨记录</a>'
	            } else {
	                return '<a class="operation" onclick="backDial(\'' + row.CallNumber + '\',\'' + row.CallId +'\')" title="">回拨</a>'
	            }
            }
        }
        
        //获取通话类型
        function GetCallTypeList() {
            $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
                id: 45,
                token: $.cookie("token")
            }, function (result) {
                if (result.state.toLowerCase() == "success") {
                    var callTypeList = result.data;
                    $('#callType').empty();
                    $('#callType').append('<option value="">全部</option>');
                    $(callTypeList).each(function (i, n) {
                        $('#callType').append('<option value="' + n.F_ValueId + '">' + n.F_Value +
                            '</option>');
                    })
                }
            })
        }

        // 坐席
        function getAgentGroup(obj) {
            obj.empty();
            obj.append(
                '<option selected="selected" value="">请选择</option>'
            );
            $.getJSON(
                huayi.config.callcenter_url +
                "Dictionary/GetDicValueListById", {
                    token: $.cookie("token"),
                    id: 2522,
                },
                function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $(
                                "<option value='" +
                                n.F_Value +
                                "'>" +
                                n.F_Value +
                                "</option>"
                            ).appendTo(obj);
                        });
                    }
                }
            );
        }

        // 查看工单详情
        function ckxq(str) {
            if (str) {
                layer.open({
                    type: 2,
                    content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url，no代表不显示滚动条
                    title: '工单详情',
                    area: ['100%', '100%'], //宽高
                });
            }
        }
		
		// 添加工单
        function addWorkOrder(CallRecordsId,CallNumber) {
            if (CallRecordsId) {
            	layer.open({
                    type: 2,
                    content: "../Appeal/AddAppeal.html?CallRecordsId=" + CallRecordsId+"&callerNum="+CallNumber , //iframe的url，no代表不显示滚动条
                    title: '工单详情',
                    area: ['100%', '100%'], //宽高
                });

            }
        }
        // 外呼
        function backDial(phoneNumber, callId) {
        	
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    phone: phoneNumber,
                },
                success: function (result) {
                    if (result.state.toLowerCase() == "success") {
                    	top.callbackState = true
                        var guid = uuid();
                        top.obj.Type = "MakeCall";
                        top.obj.DestinationNumber = result.data.phone;
                        top.obj.Header = result.data.fix;
                        top.obj.TaskType = "2"; //0:拨号外呼；1:未接来电外呼；2:回访外呼
                        top.obj.TaskPhoneID = callId; //回访的电话ID
                        top.obj.TaskID = guid; //回访记录编号
                        top.obj.Callee = phoneNumber; //被叫号码
                        top.obj.Caller = $.cookie("extno"); //操作人分机号
                        top.Send();
                    }
                },
            });
        }

        // 更新外呼记录前
        function beforeUpdateCallOut (callId) {
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "Callrecords/UpdateCallback",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    callid: callId,
                },
                success: function (result) {
                    if (result.state.toLowerCase() == "success") {
                    }
                },
            });
        }

        // 更新外呼记录后
        function afterUpdateCallOut (callId) {
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "Callrecords/UpdateCallbackid",
                async: true,
                dataType: "json",
                data: {
                    token: $.cookie("token"),
                    callid: callId,
                    p_callid: callId,
                },
                success: function (result) {
                    if (result.state.toLowerCase() == "success") {
                    }
                },
            });
        }

        // 回拨记录
        function callbackRecord(callId) {
            layer.open({
                type: 2,
                content: "./callbackRecordList.html?callId=" + callId, //iframe的url，no代表不显示滚动条
                title: '回拨记录',
                area: ['100%', '100%'], //宽高
            });
        }

        //电话类别
        function getPhoneType(obj) {
            obj.empty();
            $("<option value=''>请选择</option>").appendTo(obj);
            $.ajax({
                type: "get",
                url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
                dataType: "json",
                async: true,
                data: {
                    "token": $.cookie("token"),
                    id: 2498,
                },
                success: function (data) {
                    if (data.state.toLowerCase() == "success") {
                        var content = data.data;
                        $(content).each(function (i, n) {
                            $("<option value='" + n.F_Value + "'>" + n.F_Remark + "</option>")
                                .appendTo(obj);
                        })
                    }
                }
            });
        }

        $(".exportFile").click(function () {
            var usercode_ = $("#seat").val(); //坐席
            var usercodeID = "";
            if (usercode_ != null) {
                $(usercode_).each(function (i, n) {
                    var obj1 = "";
                    obj1 = n + ",";
                    usercodeID += obj1;
                });
                usercodeID = usercodeID.slice(0, -1);
            } else {
                usercodeID = "";
            }

            var usercode = usercodeID;
            var phone = $("#tel").val();
            var starttime = $("#start").val();
            var endtime = $("#end").val();
            var callstate = $("#ss_hjzt").val();
            var calltype = $("#ss_hcfx").val();
            var type = $("#callType").val(); //type=通话类型
            var actiontype = $("#ss_HJLX").val(); //呼叫类型
            var tasktype = $("#sf_hf").val(); //呼叫类型
            var extnumber = $("#extnumber").val();
            var phoneType = $("#phoneType").val();
            var islike = $("#islike").val(); // 查询类型
            var notconnected = $("#notconnected").val(); // 未接通
                        
            var url = huayi.config.callcenter_url + "Callrecords/GetList?token=" + $.cookie("token") +
                "&isdc=1";
            url += "&usercode=" + usercode + "&phone=" + phone + "&starttime=" + starttime + "&endtime=" +
                endtime + "&callstate=" + callstate + "&calltype=" + calltype + "&type=" + type +
                "&actiontype=" + actiontype + "&tasktype=" + tasktype + "&extnumber=" + extnumber +
                "&phoneType=" + phoneType + "&islike=" + islike + "&notconnected=" + notconnected;
            window.location.href = url;
        })

        document.onkeydown = function (e) { // 回车提交表单
            var theEvent = window.event || e;
            var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
            if (code == 13) {
                initTable();
            }
        }
    </script>

</body>

</html>