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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8" />
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link rel="stylesheet" href="../css/init.css" />
- <title>工单列表</title>
- </head>
- <body>
- <div>
- <div style="width: 100%;padding: 10px;">
- <p style="margin-top: 10px;font-weight: bold;">历史记录:</p>
- <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="" data-align="center" data-formatter="Code">编号</th>
- <th data-field="CallNumber">电话号码</th>
- <th data-field="CallState" data-formatter="GetCallState">呼叫状态</th>
- <th data-field="UserName">坐席姓名</th>
- <th data-field="TalkStartTime">通话开始时间</th>
- <th data-field="WorkOrderId" data-align="center" data-formatter="formatWorkOrderNum">工单号</th>
- </tr>
- </thead>
- <tbody class="list"></tbody>
- </table>
- <p style="margin-top: 10px;font-weight: bold;">历史工单:</p>
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="" data-align="center" data-formatter="Code">编号</th>
- <th data-field="F_WorkOrderId" data-formatter="GetLink" data-width="120px">工单编号</th>
- <th data-field="F_CreateTime" data-width="100px">创建时间</th>
- <th data-field="F_ComContent" data-formatter="formatterResult">工单内容</th>
- <th data-field="F_Result" data-formatter="formatterResult">处理内容</th>
- <th data-field="F_WorkState" data-formatter="historyOrderStates">工单状态</th>
- <th data-field="F_SubWorkorder1" data-formatter="GetLinkAll">子工单</th>
- <!--<th data-field="F_WorkOrderId" data-formatter="historyOrderOperation">操作</th>-->
- </tr>
- </thead>
- <tbody class="list"></tbody>
- </table>
- </div>
- <!--<div style="text-align: center;">
- <button class="btns exportFile">导出</button>
- </div>-->
- </div>
- <script src="../js/sm2/sm2.js"></script>
- <script src="../js/sm2/decrypt.js"></script>
- <script>
- var phoneNumber = helper.request.queryString("phoneNumber");
- $(document).ready(function() {
- load();
- });
- //获取查询信息
- function load() {
- $("#oldlist").bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- $("#oldlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: phoneNumber,
- // starttime: $("#old_startTime").val(),
- // endtime: $("#old_endTime").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- $("#orderlist").bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- $("#orderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- islike: 0,
- tel: phoneNumber,
- // starttime: $("#con_startTime").val(),
- // endtime: $("#con_endTime").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- }
- //音频
- function setCode(val) {
- if(val) {
- return '<div class="imgs">' +
- '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
- '</div>';
- } else {
- return '';
- }
- }
- function GetCallState(val) {
- if(val == "1") {
- return "已接通";
- } else {
- return "未接通";
- }
- }
- //编号
- function Code(val, row, index) {
- return index + 1;
- }
- function GetLink(val) {
- if(val) {
- return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
- } else {
- return "";
- }
- }
- function formatWorkOrderNum(val, row) {
- if(val) {
- return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
- }
- }
- function GetLinkAll(val) {
- if(val) {
- var arr = val.split(",")
- var str = ""
- arr.forEach(function(v, i) {
- str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
- })
- str += str.slice(0, -1);
- return str;
- } else {
- return "";
- }
- }
- function ckxq(str) {
- layer.open({
- type: 2,
- content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: "工单详情",
- area: ["80%", "80%"], //宽高
- });
- }
- function phoneTableHtml(val, row) {
- return '<a onclick="phoneTableClick(this ,\'' + row.CallNumberShow + '\')"> ' + val + '</a>'
- }
- function formatterResult(val) {
- if(val) {
- // + ' title="' + val + '" ';
- var strResult = val;
- if(strResult.length > 20) {
- strResult = strResult.substring(0, 20) + "...";
- }
- strResult = "<div title='" + val + "'>" + strResult + "</div>"
- return strResult;
- }
- }
- // 电话号码
- // function formatterCallNum(val, row) {
- // var phoneNumber
- // if (val.length === 12) {
- // phoneNumber = val.slice(1)
- // } else if (val.length === 13) {
- // phoneNumber = val.slice(2)
- // } else {
- // phoneNumber = val
- // }
- // return phoneNumber;
- // }
- // 历史工单状态
- function historyOrderStates(val, row) {
- var html = "";
- switch(val + "") {
- case "0":
- html = "新工单";
- if(row.F_IsReturn == 1) {
- html = "新工单(回退)";
- }
- break;
- case "1":
- html = "待交办";
- break;
- case "2":
- html = '<span style="color:#FF0000;">待查收</span>';
- break;
- case "3":
- html = "退回审核中";
- break;
- case "4":
- html = "办理中";
- break;
- case "5":
- html = "延时审核";
- break;
- case "6":
- if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
- html = "已办未果";
- } else {
- html = "已办理";
- }
- break;
- case "7":
- html = "已回访";
- break;
- case "8":
- if(row.F_Identification === 0) {
- html = "重置转发";
- } else if(row.F_Identification === 1) {
- html = "退回重办";
- } else {
- html = "重办中";
- }
- break;
- case "9":
- html = "已结案";
- break;
- case "10":
- html = "待审核";
- break;
- case "11":
- html = "重办待交办";
- break;
- case "13":
- html = "重办驳回";
- break;
- }
- return html;
- }
- function states(val, row) {
- if(val == 0) {
- if(row.CallType == 0 && !row.UserCode) {
- return '<div class="imgs">主动放弃</div>';
- } else {
- return '<div class="imgs">未接通</div>';
- }
- } else if(val == 1) {
- return '<div class="imgs">已接通</div>';
- } else if(val == 2) {
- return '<div class="imgs">接通未达</div>';
- }
- }
- </script>
- </body>
- </html>
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