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LeaderDCL.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>已提交</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">已提交</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <div style="width: 100%; padding: 10px">
  128. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  129. data-pagination="true">
  130. <thead>
  131. <tr>
  132. <!-- <th data-checkbox="true"></th> -->
  133. <th data-formatter="serialNumber" data-align="center">
  134. 序号
  135. </th>
  136. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  137. 工单单号
  138. </th>
  139. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  140. 诉求标题
  141. </th>
  142. <th data-field="DeptName" data-align="center">
  143. 承办单位
  144. </th>
  145. <!-- <th data-field="OtherDeptName" data-align="center">
  146. 协办单位
  147. </th> -->
  148. <th data-field="UserName" data-align="center">
  149. 受理人
  150. </th>
  151. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  152. 办理状态
  153. </th>
  154. <!--<th
  155. data-field="FilePath"
  156. data-formatter="setCode"
  157. data-align="center"
  158. >
  159. 录音
  160. </th>-->
  161. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  162. 时限
  163. </th>
  164. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  165. 办理时限
  166. </th>
  167. <th data-field="F_ComContent" data-align="center">
  168. 诉求内容
  169. </th>
  170. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  171. 操作
  172. </th>
  173. </tr>
  174. </thead>
  175. <tbody class="list"></tbody>
  176. </table>
  177. </div>
  178. </div>
  179. </div>
  180. </div>
  181. <!--下载框-->
  182. <div class="t-shade lyxz">
  183. <div class="shade_k">
  184. <div class="shade_title">
  185. <span>录音播放与下载<srong class="cknum"></srong></span>
  186. <span class="setwin gbly"><a>x</a></span>
  187. </div>
  188. <div class="shade_content">
  189. <div class="Ly_box audiojs"></div>
  190. </div>
  191. </div>
  192. </div>
  193. <input type="hidden" id="PID" />
  194. <input type="hidden" id="Dpment" />
  195. </div>
  196. <script src="../js/layui/layui.js"></script>
  197. <script src="../js/bootstrap-select.js"></script>
  198. <script src="../css/laydate/laydate.js"></script>
  199. <script src="../My97DatePicker/WdatePicker.js"></script>
  200. <script src="../js/zTree/jquery.ztree.core.js"></script>
  201. <script src="../js/search/screen.js"></script>
  202. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  203. <script>
  204. var wid = helper.request.queryString("states");
  205. if (wid) {
  206. $("#state").val(wid);
  207. }
  208. $(document).ready(function () {
  209. load();
  210. laydate.skin("blue");
  211. laydate({
  212. elem: "#starttime",
  213. event: "focus",
  214. istime: true,
  215. format: 'YYYY-MM-DD hh:mm:ss'
  216. });
  217. laydate({
  218. elem: "#endtime",
  219. event: "focus",
  220. istime: true,
  221. format: 'YYYY-MM-DD hh:mm:ss'
  222. });
  223. });
  224. //关闭录音弹出
  225. $(".gbly").click(function () {
  226. $(".lyxz").removeClass("cx");
  227. $("audio")[0].pause();
  228. });
  229. //获取查询信息
  230. function load() {
  231. //坐席
  232. var usercodeID = "";
  233. var usercode_ = $("#ZX").val(); //坐席
  234. if (usercode_ != null) {
  235. $(usercode_).each(function (i, n) {
  236. var obj1 = "";
  237. obj1 = n + ",";
  238. usercodeID += obj1;
  239. });
  240. } else {
  241. usercodeID = "";
  242. }
  243. // 调度员
  244. var ddusercodeID = "";
  245. var ddusercode_ = $("#yardman").val(); //坐席
  246. if (ddusercode_ != null) {
  247. $(ddusercode_).each(function (i, n) {
  248. var obj2 = "";
  249. obj2 = n + ",";
  250. ddusercodeID += obj2;
  251. });
  252. } else {
  253. ddusercodeID = "";
  254. }
  255. //先销毁表格
  256. $("#orderlist").bootstrapTable("destroy");
  257. //初始化表格,动态从服务器加载数据
  258. $("#orderlist").bootstrapTable({
  259. method: "get", //使用get请求到服务器获取数据
  260. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  261. contentType: "application/x-www-form-urlencoded",
  262. striped: true, //表格显示条纹
  263. pagination: true, //启动分页
  264. pageSize: 10, //每页显示的记录数
  265. pageNumber: 1, //当前第几页
  266. pageList: [10, 20, 50, 100], //记录数可选列表
  267. search: false, //是否启用查询
  268. showColumns: false, //显示下拉框勾选要显示的列
  269. showRefresh: false, //显示刷新按钮
  270. sidePagination: "server", //表示服务端请求
  271. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  272. //设置为limit可以获取limit, offset, search, sort, order
  273. queryParamsType: "undefined",
  274. queryParams: function queryParams(params) {
  275. //设置查询参数
  276. var param = {
  277. page: params.pageNumber,
  278. pagesize: params.pageSize,
  279. workid: $("#wids").val(),
  280. state: $("#state").val(), //=工单状态
  281. type: $("#type").val(), //=工单类型
  282. bigtype: $("#bigtype").val(), //=大类别
  283. smalltype: $("#smalltype").val(), //=小类别
  284. key: $("#key").val(), //=关键字
  285. tel: $("#tel").val(), //=客户电话
  286. name: $("#name").val(), //=客户名称
  287. usercode: usercodeID, //=坐席工号
  288. ddusercode: ddusercodeID,
  289. keyid: $("#keyid").val(), //=关键词id
  290. source: $("#source").val(), //=来源&
  291. starttime: $("#starttime").val(), //=开始时间
  292. endtime: $("#endtime").val(), //=结束时间
  293. deptid: $("#PID").val(),
  294. type: $("#type").val(),
  295. tab: 0, //待处理
  296. sourcearea: $("#sourceAreas").val(), //区域
  297. token: $.cookie("token"),
  298. };
  299. return param;
  300. },
  301. onLoadSuccess: function (data) {
  302. //加载成功时执行
  303. // layer.msg("加载成功");
  304. //console.log(data);
  305. },
  306. onLoadError: function () {
  307. //加载失败时执行
  308. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  309. },
  310. });
  311. }
  312. //状态
  313. function States(val, row) {
  314. var html = "";
  315. switch (val + "") {
  316. case "0":
  317. html = "新工单";
  318. if (row.F_IsReturn == 1) {
  319. html = "新工单(回退)";
  320. }
  321. break;
  322. case "1":
  323. html = "待交办";
  324. break;
  325. case "2":
  326. html = '<span style="color:#FF0000;">待查收</span>';
  327. break;
  328. break;
  329. case "3":
  330. html = "退回审核中";
  331. break;
  332. case "4":
  333. html = "办理中";
  334. break;
  335. case "5":
  336. html = "延时审核";
  337. break;
  338. case "6":
  339. html = "已办理";
  340. break;
  341. case "7":
  342. html = "已回访";
  343. break;
  344. case "8":
  345. html = "重办中";
  346. break;
  347. case "9":
  348. html = "已结案";
  349. break;
  350. case "11":
  351. html = "重办待交办";
  352. break;
  353. }
  354. return html;
  355. }
  356. //时限
  357. function OverTime(val, row) {
  358. if (val == 1) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Greens">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 2) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Yellows">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. } else if (val == 3) {
  375. return (
  376. '<div class="" style="cursor: pointer;">' +
  377. '<span class="Reds">' +
  378. row.GapTime +
  379. "</span>" +
  380. "</div>"
  381. );
  382. }
  383. }
  384. //办理时限
  385. function BanTime(val) {
  386. if (val) {
  387. var time = val.substring(0, val.indexOf(" "));
  388. return (
  389. '<div class="" style="cursor: pointer;">' +
  390. "<span>" +
  391. time +
  392. "</span>" +
  393. "</div>"
  394. );
  395. }
  396. }
  397. //音频
  398. function setCode(val) {
  399. if (val) {
  400. return (
  401. '<div class="imgs" style="cursor: pointer;">' +
  402. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  403. val +
  404. '" />' +
  405. "</div>"
  406. );
  407. } else {
  408. return "";
  409. }
  410. }
  411. //编号
  412. function serialNumber(val, row, index) {
  413. return index + 1;
  414. }
  415. function GetCont(val) {
  416. if (val) {
  417. var str = "<div ";
  418. if (val.length > 10) {
  419. str = str + ' title="' + val + '" ';
  420. val = val.substr(0, 10) + "...";
  421. }
  422. return str + ">" + val + "</div>";
  423. } else {
  424. return "";
  425. }
  426. }
  427. //操作
  428. function Dispose(val, row) {
  429. var Rows = row.Buttons;
  430. // alert(row.F_WorkOrderId);
  431. var WorkOrderId = row.F_WorkOrderId;
  432. var html = '';
  433. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  434. for (var i = 0; i < Rows.length; i++) {
  435. if (Rows[i].key != 21) {
  436. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  437. if (html1) {
  438. html1 = html1.replace("data", val);
  439. }
  440. html += html1;
  441. }
  442. }
  443. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  444. return html;
  445. }
  446. //转派
  447. function redeploy(WorkOrderId) {
  448. layer.open({
  449. type: 2,
  450. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  451. title: "转派",
  452. area: ["85%", "80%"], //宽高
  453. });
  454. }
  455. //查看详情
  456. function ckxq(str) {
  457. layer.open({
  458. type: 2,
  459. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  460. title: "工单详情",
  461. area: ["100%", "100%"], //宽高
  462. });
  463. }
  464. //编辑
  465. function bj(str) {
  466. layer.open({
  467. type: 2,
  468. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  469. title: "编辑工单",
  470. area: ["95%", "95%"], //宽高
  471. });
  472. }
  473. //删除
  474. function move(str) {
  475. layer.confirm(
  476. "确定删除工单?", {
  477. btn: ["是", "否"], //按钮
  478. },
  479. function () {
  480. $.post(
  481. huayi.config.callcenter_url +
  482. "WorkOrder/DelWorkOrder", {
  483. ids: str,
  484. token: $.cookie("token"),
  485. },
  486. function (result) {
  487. result = JSON.parse(result);
  488. if (result.state.toLowerCase() == "success") {
  489. layer.msg("删除成功");
  490. load();
  491. }
  492. }
  493. );
  494. }
  495. );
  496. }
  497. ////删除
  498. function withdraw(str) {
  499. layer.confirm(
  500. "确定撤回?", {
  501. btn: ["是", "否"], //按钮
  502. },
  503. function () {
  504. $.post(
  505. huayi.config.callcenter_url +
  506. "WorkOrder/WithdrawDWorkOrder", {
  507. workorderid: str,
  508. token: $.cookie("token"),
  509. },
  510. function (result) {
  511. result = JSON.parse(result);
  512. if (result.state.toLowerCase() == "success") {
  513. layer.msg("撤回成功");
  514. load();
  515. }
  516. }
  517. );
  518. }
  519. );
  520. }
  521. //提交
  522. function tj(str) {
  523. layer.confirm(
  524. "确定要提交工单么?", {
  525. btn: ["确定", "取消"], //按钮
  526. },
  527. function () {
  528. //请求后台数据
  529. /*发送请求*/
  530. $.post(
  531. huayi.config.callcenter_url +
  532. "WorkOrder/SubmitWorkOrder", {
  533. ids: str,
  534. token: $.cookie("token"),
  535. },
  536. function (result) {
  537. result = JSON.parse(result);
  538. if (result.state.toLowerCase() == "success") {
  539. layer.msg("提交成功");
  540. load();
  541. }
  542. }
  543. );
  544. }
  545. );
  546. }
  547. //交办
  548. function jb(str) {
  549. layer.open({
  550. type: 2,
  551. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  552. title: "工单交办",
  553. area: ["87%", "80%"], //宽高
  554. });
  555. }
  556. //领导批示
  557. function lader(str) {
  558. layer.open({
  559. type: 2,
  560. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  561. title: "领导批示",
  562. area: ["60%", "80%"], //宽高
  563. });
  564. }
  565. //市长批示
  566. function city(str) {
  567. layer.open({
  568. type: 2,
  569. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  570. title: "领导批示",
  571. area: ["60%", "80%"], //宽高
  572. });
  573. }
  574. //办理
  575. function bl(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  579. title: "办理工单",
  580. area: ["60%", "80%"], //宽高
  581. });
  582. }
  583. //督办
  584. function Supervision(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/Supervision_.html?wid=" +
  588. str +
  589. "&type=1", //iframe的url,no代表不显示滚动条
  590. title: "督办",
  591. area: ["60%", "80%"], //宽高
  592. });
  593. }
  594. //督查
  595. function Supervision_(str) {
  596. layer.open({
  597. type: 2,
  598. content: "../CommonHtml/Supervision_.html?wid=" +
  599. str +
  600. "&type=2", //iframe的url,no代表不显示滚动条
  601. title: "监察",
  602. area: ["60%", "80%"], //宽高
  603. });
  604. }
  605. //强制结案
  606. function StrongLawsuit(str) {
  607. layer.open({
  608. type: 2,
  609. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  610. title: "强制结案",
  611. area: ["60%", "80%"], //宽高
  612. });
  613. }
  614. //回退BackDtail
  615. function BackDtail(str) {
  616. layer.open({
  617. type: 2,
  618. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  619. title: "工单回退",
  620. area: ["60%", "80%"], //宽高
  621. });
  622. }
  623. //查收
  624. function cs(str) {
  625. layer.confirm(
  626. "确定要查收?", {
  627. btn: ["是", "否"], //按钮
  628. },
  629. function () {
  630. $.post(
  631. huayi.config.callcenter_url +
  632. "WorkOrder/ReceiveWorkOrder", {
  633. workorderid: str,
  634. token: $.cookie("token"),
  635. },
  636. function (result) {
  637. result = JSON.parse(result);
  638. if (result.state.toLowerCase() == "success") {
  639. layer.msg("查收成功");
  640. load();
  641. }
  642. }
  643. );
  644. }
  645. );
  646. }
  647. //收回
  648. function sh(str) {
  649. layer.confirm(
  650. "确定要回收?", {
  651. btn: ["是", "否"], //按钮
  652. },
  653. function () {
  654. $.post(
  655. huayi.config.callcenter_url +
  656. "WorkOrder/TakeBackWorkOrder", {
  657. workorderid: str,
  658. token: $.cookie("token"),
  659. },
  660. function (result) {
  661. result = JSON.parse(result);
  662. if (result.state.toLowerCase() == "success") {
  663. layer.msg("回收");
  664. load();
  665. }
  666. }
  667. );
  668. }
  669. );
  670. }
  671. //强制回收
  672. function recycles() {
  673. layer.confirm("确定要强制退回吗?", {
  674. btn: ["是", "否"], //按钮
  675. });
  676. }
  677. //退回申请
  678. function th(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: "申请退回工单",
  683. area: ["60%", "80%"], //宽高
  684. });
  685. }
  686. //审核退回申请
  687. function shth(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: "审核退回申请",
  692. area: ["60%", "80%"], //宽高
  693. });
  694. }
  695. //办理
  696. // function th(str) {
  697. // layer.open({
  698. // type: 2,
  699. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. // title: '办理工单',
  701. // area: ['35%', '30%'], //宽高
  702. // });
  703. // }
  704. //申请延时
  705. function ys(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: "申请延时",
  710. area: ["60%", "80%"], //宽高
  711. });
  712. }
  713. //审核申请延时
  714. function shys(str) {
  715. layer.open({
  716. type: 2,
  717. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  718. title: "审核延时申请",
  719. area: ["60%", "80%"], //宽高
  720. });
  721. }
  722. //诉求回访
  723. function hf(str) {
  724. layer.open({
  725. type: 2,
  726. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  727. title: "工单回访",
  728. area: ["60%", "80%"], //宽高
  729. });
  730. }
  731. //重办工单
  732. function cb(str) {
  733. layer.open({
  734. type: 2,
  735. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  736. // content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. title: "重办工单",
  738. area: ["90%", "90%"], //宽高
  739. });
  740. }
  741. //结案
  742. function Lawsuit(str) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  746. title: "诉求单结案",
  747. area: ["60%", "80%"], //宽高
  748. });
  749. }
  750. //驳回重办
  751. function bhcb(str) {
  752. //回退BackDtail
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "驳回重办",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. $(".Appeal").click(function () {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  764. title: "新增诉求",
  765. area: ["85%", "80%"], //宽高
  766. });
  767. });
  768. //来源
  769. function LY(obj) {
  770. obj.empty();
  771. obj.append(
  772. '<option selected="selected" value="">请选择</option>'
  773. );
  774. $.getJSON(
  775. huayi.config.callcenter_url +
  776. "Dictionary/GetDicValueListById", {
  777. token: $.cookie("token"),
  778. id: 1,
  779. },
  780. function (data) {
  781. if (data.state.toLowerCase() == "success") {
  782. var content = data.data;
  783. $(content).each(function (i, n) {
  784. $(
  785. "<option value='" +
  786. n.F_ValueId +
  787. "'>" +
  788. n.F_Value +
  789. "</option>"
  790. ).appendTo(obj);
  791. });
  792. }
  793. }
  794. );
  795. }
  796. //类别
  797. function LB(obj) {
  798. obj.empty();
  799. obj.append(
  800. '<option selected="selected" value="">请选择</option>'
  801. );
  802. $.getJSON(
  803. huayi.config.callcenter_url +
  804. "Dictionary/GetDicValueListById", {
  805. token: $.cookie("token"),
  806. id: 2,
  807. },
  808. function (data) {
  809. if (data.state.toLowerCase() == "success") {
  810. var content = data.data;
  811. $(content).each(function (i, n) {
  812. $(
  813. "<option value='" +
  814. n.F_ValueId +
  815. "'>" +
  816. n.F_Value +
  817. "</option>"
  818. ).appendTo(obj);
  819. });
  820. }
  821. }
  822. );
  823. }
  824. // 主题
  825. function ZT(obj) {
  826. obj.empty();
  827. obj.append(
  828. '<option selected="selected" value="">请选择</option>'
  829. );
  830. $.getJSON(
  831. huayi.config.callcenter_url +
  832. "Dictionary/GetDicValueListById", {
  833. token: $.cookie("token"),
  834. id: 3,
  835. },
  836. function (data) {
  837. if (data.state.toLowerCase() == "success") {
  838. var content = data.data;
  839. $(content).each(function (i, n) {
  840. $(
  841. "<option value='" +
  842. n.F_ValueId +
  843. "'>" +
  844. n.F_Value +
  845. "</option>"
  846. ).appendTo(obj);
  847. });
  848. }
  849. }
  850. );
  851. }
  852. function tree() {
  853. $.get(
  854. huayi.config.callcenter_url + "Department/GetDeptList", {
  855. token: $.cookie("token"),
  856. // "pid": pid
  857. },
  858. function (result) {
  859. result = $.parseJSON(result);
  860. $.fn.zTree.init(
  861. $("#addTreeDemo"),
  862. setting1,
  863. result.data
  864. ); //实例化树形图
  865. }
  866. );
  867. }
  868. var setting1 = {
  869. data: {
  870. key: {
  871. name: "F_DeptName",
  872. },
  873. simpleData: {
  874. enable: true,
  875. idKey: "F_DeptId",
  876. pIdKey: "F_PartentId",
  877. rootPId: 0,
  878. },
  879. },
  880. callback: {
  881. onClick: zTreeOnClick,
  882. },
  883. };
  884. function zTreeOnClick(event, treeId, treeNode) {
  885. // if (treeNode.level >= 1) {
  886. $(".inps").val(treeNode.F_DeptName);
  887. $("#PID").val(treeNode.F_DeptId);
  888. $("#Dpment").val(treeNode.F_DeptName);
  889. $(".Cleans").show();
  890. // }
  891. }
  892. $(".exportFile").click(function () {
  893. var usercode_ = $("#ZX").val(); //坐席
  894. if (usercode_ != null) {
  895. $(usercode_).each(function (i, n) {
  896. var obj1 = "";
  897. obj1 = n + ",";
  898. usercodeID += obj1;
  899. });
  900. } else {
  901. usercodeID = "";
  902. }
  903. // 调度员
  904. var ddusercodeID = "";
  905. var ddusercode_ = $("#yardman").val(); //坐席
  906. if (ddusercode_ != null) {
  907. $(ddusercode_).each(function (i, n) {
  908. var obj2 = "";
  909. obj2 = n + ",";
  910. ddusercodeID += obj2;
  911. });
  912. } else {
  913. ddusercodeID = "";
  914. }
  915. var workid = $("#wids").val()
  916. var key = $("#key").val() //=关键字
  917. var tel = $("#tel").val() //=客户电话
  918. var name = $("#name").val() //=客户名称
  919. var usercode = usercodeID //=坐席工号
  920. var ddusercode = ddusercodeID
  921. var source = $("#source").val() //=来源&
  922. var starttime = $("#starttime").val() //=开始时间
  923. var endtime = $("#endtime").val() //=结束时间
  924. var deptid = $("#PID").val()
  925. var type = $("#type").val() //=工单类型
  926. var bigtype = $("#bigtype").val()
  927. var smalltype = $("#smalltype").val() //=小类别
  928. var sourcearea = $("#sourceAreas").val() //区域
  929. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  930. var tab = 0;
  931. var keyid = $("#keyid").val() //=关键词id
  932. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  933. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  934. "&tel=" +
  935. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  936. source +
  937. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  938. sourcearea +
  939. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&isdc=1";
  940. window.location.href = url;
  941. })
  942. </script>
  943. </body>
  944. </html>