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superviseComprehensiveInquiries.html 38KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>督办综合查询</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">督办管理</a>&gt;
  22. <a href="" class="nowPosition">督办综合查询</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>转督办时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. <!-- <th>录入时间:</th>
  53. <td colspan="3">
  54. <input type="text" id="starttime" class="photo x-color laydate-icon"
  55. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  56. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  57. style="height: 35px;" />
  58. </td> -->
  59. </tr>
  60. <tr>
  61. <th>事项编号:</th>
  62. <td>
  63. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  64. </td>
  65. <th><span class="nameJustified">来电人:</span></th>
  66. <td>
  67. <input type="text" id="name" class="form-control" />
  68. </td>
  69. <th>办理时间:</th>
  70. <td colspan="3">
  71. <input id="dealstarttime" class="photo x-color laydate-icon" type="text"
  72. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input
  73. id="dealstrendtime" class="photo x-color laydate-icon" type="text"
  74. autocomplete="off" style="height: 35px;" />
  75. </td>
  76. </tr>
  77. <tr>
  78. <th><span class="nameJustified">转督办:</span></th>
  79. <td>
  80. <select id="auditorMultimediaPersonnel" name="select"
  81. class="selectpicker show-tick form-control" data-live-search="true">
  82. <option value="">请选择</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">督办员:</span></th>
  86. <td>
  87. <select id="dbyardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns Seach">搜索</botton>
  97. </td>
  98. <!-- <th><span class="nameJustified">关键字:</span></th>
  99. <td>
  100. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  101. </td> -->
  102. </tr>
  103. <tr>
  104. <th>承办单位:</th>
  105. <td style="position: relative;">
  106. <div class="inpBox">
  107. <input type="text" class="inps" />
  108. <i class="Cleans fa fa-close"></i>
  109. <i class="xl xl_one"></i>
  110. <div class="addTree xlAdd">
  111. <ul id="addTreeDemo" class="ztree"></ul>
  112. </div>
  113. </div>
  114. <div class="selDpart1">
  115. <ul id="sponsor">
  116. </ul>
  117. </div>
  118. </td>
  119. <th>来电类型:</th>
  120. <td>
  121. <select class="form-control" id="type">
  122. </select>
  123. </td>
  124. <th>办理结果:</th>
  125. <td>
  126. <input type="text" placeholder="输入办理结果" id="result"
  127. class="form-control Min-width" />
  128. <botton class="btns exportFile">导出</botton>
  129. </td>
  130. </tr>
  131. <tr>
  132. <th>反映类别:</th>
  133. <td class="reflectCategory-wrapper">
  134. <input type="text" id="reflectCategory" class="form-control" autocomplete="off" />
  135. <i class="CleansReactionCategory fa fa-close"></i>
  136. <input type="hidden" id="keyid" />
  137. <div class="reflectCategoryList-wrapper">
  138. <ul id="reflectCategoryList">
  139. </ul>
  140. </div>
  141. </td>
  142. <th>工单标题:</th>
  143. <td>
  144. <input type="text" placeholder="输入工单标题" id="comtitle" class="form-control" />
  145. </td>
  146. <th>来电内容:</th>
  147. <td>
  148. <input type="text" placeholder="输入来电内容" id="comContent"
  149. class="form-control Min-width" />
  150. </td>
  151. </tr>
  152. </tr>
  153. </table>
  154. </div>
  155. </div>
  156. <div>
  157. <div style="width: 100%;padding: 10px;">
  158. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  159. data-pagination="true">
  160. <thead>
  161. <tr>
  162. <th data-formatter="serialNumber" data-align="center">
  163. 序号
  164. </th>
  165. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  166. <!-- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th> -->
  167. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">工单内容</th>
  168. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  169. </tr>
  170. </thead>
  171. <tbody class="list"></tbody>
  172. </table>
  173. </div>
  174. </div>
  175. </div>
  176. </div>
  177. <!--下载框-->
  178. <div class="t-shade lyxz">
  179. <div class="shade_k">
  180. <div class="shade_title">
  181. <span>录音播放与下载<srong class="cknum"></srong></span>
  182. <span class="setwin gbly"><a>x</a></span>
  183. </div>
  184. <div class="shade_content">
  185. <div class="Ly_box audiojs">
  186. </div>
  187. </div>
  188. </div>
  189. </div>
  190. <input type="hidden" id="PID" />
  191. <input type="hidden" id="Dpment" />
  192. </div>
  193. <script src="../js/layui/layui.js"></script>
  194. <script src="../js/bootstrap-select.js"></script>
  195. <script src="../css/laydate/laydate.js"></script>
  196. <script src="../My97DatePicker/WdatePicker.js"></script>
  197. <script src="../js/zTree/jquery.ztree.core.js"></script>
  198. <script src="../js/search/screen.js"></script>
  199. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  200. <script>
  201. var wid = helper.request.queryString("states");
  202. var tab = 7;
  203. if (wid) {
  204. $("#state").val(wid);
  205. }
  206. $(document).ready(function () {
  207. load();
  208. laydate.skin('blue');
  209. laydate({
  210. elem: '#dbstarttime',
  211. event: 'focus',
  212. istime: true,
  213. format: 'YYYY-MM-DD hh:mm:ss'
  214. });
  215. laydate({
  216. elem: '#dbstrendtime',
  217. event: 'focus',
  218. istime: true,
  219. format: 'YYYY-MM-DD hh:mm:ss'
  220. });
  221. laydate({
  222. elem: '#dealstarttime',
  223. event: 'focus',
  224. istime: true,
  225. format: 'YYYY-MM-DD hh:mm:ss'
  226. });
  227. laydate({
  228. elem: '#dealstrendtime',
  229. event: 'focus',
  230. istime: true,
  231. format: 'YYYY-MM-DD hh:mm:ss'
  232. });
  233. // yardman($("#strSupervisor"),"DBZY");
  234. // yardman($("#auditorMultimediaPersonnel"),"ZXLD");
  235. });
  236. //关闭录音弹出
  237. $(".gbly").click(function () {
  238. $(".lyxz").removeClass("cx");
  239. $('audio')[0].pause();
  240. });
  241. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  242. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  243. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  244. });
  245. //获取查询信息
  246. function load() {
  247. //坐席
  248. var usercodeID = "";
  249. var usercode_ = $("#ZX").val(); //坐席
  250. if (usercode_ != null) {
  251. $(usercode_).each(function (i, n) {
  252. var obj1 = '';
  253. obj1 = n + ",";
  254. usercodeID += obj1;
  255. })
  256. } else {
  257. usercodeID = ""
  258. }
  259. // 调度员
  260. var ddusercodeID = "";
  261. var ddusercode_ = $("#dbyardman").val(); //坐席
  262. if (ddusercode_ != null) {
  263. $(ddusercode_).each(function (i, n) {
  264. var obj2 = '';
  265. obj2 = n + ",";
  266. ddusercodeID += obj2;
  267. })
  268. } else {
  269. ddusercodeID = ""
  270. }
  271. var strSupervisorID = "";
  272. var strSupervisor_ = $("#strSupervisor").val(); //坐席
  273. if (strSupervisor_ != null) {
  274. $(strSupervisor_).each(function (i, n) {
  275. var obj2 = '';
  276. obj2 = n + ",";
  277. strSupervisorID += obj2;
  278. })
  279. } else {
  280. strSupervisorID = ""
  281. }
  282. console.log(strSupervisorID)
  283. //先销毁表格
  284. $('#orderlist').bootstrapTable('destroy');
  285. //初始化表格,动态从服务器加载数据
  286. $("#orderlist").bootstrapTable({
  287. method: "get", //使用get请求到服务器获取数据
  288. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  289. contentType: "application/x-www-form-urlencoded",
  290. striped: true, //表格显示条纹
  291. pagination: true, //启动分页
  292. pageSize: 10, //每页显示的记录数
  293. pageNumber: 1, //当前第几页
  294. pageList: [10, 20, 50, 100], //记录数可选列表
  295. search: false, //是否启用查询
  296. showColumns: false, //显示下拉框勾选要显示的列
  297. showRefresh: false, //显示刷新按钮
  298. sidePagination: "server", //表示服务端请求
  299. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  300. //设置为limit可以获取limit, offset, search, sort, order
  301. queryParamsType: "undefined",
  302. queryParams: function queryParams(params) { //设置查询参数
  303. var param = {
  304. page: params.pageNumber,
  305. pagesize: params.pageSize,
  306. workid: $("#wids").val(),
  307. state: $("#state").val(), //=工单状态
  308. type: $("#type").val(), //=工单类型
  309. bigtype: $("#bigtype").val(), //=大类别
  310. smalltype: $("#smalltype").val(), //=小类别
  311. key: $("#key").val(), //=关键字
  312. tel: $("#tel").val(), //=客户电话
  313. name: $("#name").val(), //=客户名称
  314. usercode: $("#auditorMultimediaPersonnel").val(), // 转督办
  315. ddusercode: ddusercodeID,
  316. keyid: $("#keyid").val(), //=关键词id
  317. source: $("#source").val(), //=来源&
  318. dealstarttime: $("#dealstarttime").val(), // 办理开始时间
  319. dealstrendtime: $("#dealstrendtime").val(), // 办理结束时间
  320. dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
  321. dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
  322. // deptid: $("#PID").val(),
  323. dbdeptid: $("#PID").val(), // 承办单位
  324. result: $("#result").val(), // 办理结果
  325. comtitle: $("#comtitle").val(), // 工单标题
  326. comContent: $("#comContent").val(), // 来电内容
  327. sourcearea: $('#sourceAreas').val(), //区域
  328. Supervisor: 1,
  329. tab:tab,
  330. token: $.cookie("token")
  331. };
  332. return param;
  333. },
  334. onLoadSuccess: function (data) { //加载成功时执行
  335. // layer.msg("加载成功");
  336. //console.log(data);
  337. },
  338. onLoadError: function () { //加载失败时执行
  339. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  340. }
  341. });
  342. }
  343. //状态
  344. function States(val, row) {
  345. var html = '';
  346. switch (val + '') {
  347. case '0':
  348. html = '新工单';
  349. if (row.F_IsReturn == 1) {
  350. html = '新工单(回退)';
  351. }
  352. break;
  353. case '1':
  354. html = '待交办';
  355. break;
  356. case '2':
  357. html = '待查收';
  358. break;
  359. case '3':
  360. html = '退回审核中';
  361. break;
  362. case '4':
  363. html = '办理中';
  364. break;
  365. case '5':
  366. html = '延时审核';
  367. break;
  368. case '6':
  369. html = '已办理';
  370. break;
  371. case '7':
  372. html = '已回访';
  373. break;
  374. case '8':
  375. html = '重办中';
  376. break;
  377. case '9':
  378. html = '已结案';
  379. break;
  380. }
  381. return html;
  382. }
  383. //时限
  384. function OverTime(val, row) {
  385. if (val == 1) {
  386. return '<div class="" style="cursor: pointer;">' +
  387. '<span class="Greens">' + row.GapTime + '</span>' +
  388. '</div>';
  389. } else if (val == 2) {
  390. return '<div class="" style="cursor: pointer;">' +
  391. '<span class="Yellows">' + row.GapTime + '</span>' +
  392. '</div>';
  393. } else if (val == 3) {
  394. return '<div class="" style="cursor: pointer;">' +
  395. '<span class="Reds">' + row.GapTime + '</span>' +
  396. '</div>';
  397. }
  398. }
  399. //办理时限
  400. function BanTime(val) {
  401. if (val) {
  402. var time = val.substring(0, val.indexOf(' '));
  403. return '<div class="" style="cursor: pointer;">' +
  404. '<span>' + time + '</span>' +
  405. '</div>';
  406. }
  407. }
  408. //音频
  409. function setCode(val) {
  410. if (val) {
  411. return '<div class="imgs" style="cursor: pointer;">' +
  412. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  413. '</div>';
  414. } else {
  415. return '';
  416. }
  417. }
  418. //编号
  419. function serialNumber(val, row, index) {
  420. return index + 1;
  421. }
  422. function GetCont(val) {
  423. if (val) {
  424. var str = '<div '
  425. if (val.length > 20) {
  426. str = str + ' title="' + val + '" ';
  427. val = val.substr(0, 20) + "...";
  428. }
  429. return str + '>' + val + '</div>';
  430. } else {
  431. return '';
  432. }
  433. }
  434. //操作
  435. function Dispose(val, row) {
  436. var Rows = row.Buttons;
  437. // alert(row.F_WorkOrderId);
  438. var WorkOrderId = row.F_WorkOrderId;
  439. var html = '';
  440. if (row.F_WorkState == '1') {
  441. html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>';
  442. }
  443. for (var i = 0; i < Rows.length; i++) {
  444. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  445. if (html1) {
  446. html1 = html1.replace("data", val);
  447. html1 = html1.replace("row", row.F_MainDeptId);
  448. }
  449. html += html1;
  450. }
  451. return html;
  452. }
  453. //转派
  454. function redeploy(WorkOrderId) {
  455. layer.open({
  456. type: 2,
  457. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  458. title: '转派',
  459. area: ['85%', '80%'], //宽高
  460. });
  461. }
  462. //查看详情
  463. function ckxq(str) {
  464. layer.open({
  465. type: 2,
  466. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  467. title: '工单详情',
  468. area: ['100%', '100%'], //宽高
  469. });
  470. }
  471. //编辑
  472. function bj(str) {
  473. layer.open({
  474. type: 2,
  475. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  476. title: '编辑工单',
  477. area: ['96%', '85%'], //宽高
  478. });
  479. }
  480. //删除
  481. function move(str) {
  482. layer.confirm('确定删除工单?', {
  483. btn: ['是', '否'] //按钮
  484. }, function () {
  485. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  486. ids: str,
  487. token: $.cookie("token")
  488. }, function (result) {
  489. result = JSON.parse(result);
  490. if (result.state.toLowerCase() == "success") {
  491. layer.msg("删除成功");
  492. load();
  493. }
  494. })
  495. });
  496. }
  497. //提交
  498. function tj(str) {
  499. layer.confirm('确定要提交工单么?', {
  500. btn: ['确定', '取消'] //按钮
  501. }, function () {
  502. //请求后台数据
  503. /*发送请求*/
  504. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  505. ids: str,
  506. token: $.cookie("token")
  507. }, function (result) {
  508. result = JSON.parse(result);
  509. if (result.state.toLowerCase() == "success") {
  510. layer.msg("提交成功");
  511. load();
  512. }
  513. })
  514. });
  515. }
  516. //交办
  517. function jb(str) {
  518. layer.open({
  519. type: 2,
  520. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  521. title: '工单交办',
  522. area: ['87%', '80%'], //宽高
  523. });
  524. }
  525. //领导批示
  526. function lader(str) {
  527. layer.open({
  528. type: 2,
  529. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  530. title: '领导批示',
  531. area: ['60%', '80%'], //宽高
  532. });
  533. }
  534. //市长批示
  535. function city(str) {
  536. layer.open({
  537. type: 2,
  538. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  539. title: '领导批示',
  540. area: ['60%', '80%'], //宽高
  541. });
  542. }
  543. //办理
  544. function bl(str) {
  545. layer.open({
  546. type: 2,
  547. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  548. title: '办理工单',
  549. area: ['60%', '80%'], //宽高
  550. });
  551. }
  552. //督办
  553. function Supervision(str, supervision) {
  554. layer.open({
  555. type: 2,
  556. state: 1,
  557. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  558. supervision, //iframe的url,no代表不显示滚动条
  559. title: '督办',
  560. area: ['90%', '90%'], //宽高
  561. });
  562. }
  563. //不督办
  564. function ndb(str) {
  565. layer.open({
  566. type: 2,
  567. state: 2,
  568. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  569. '&state=2', //iframe的url,no代表不显示滚动条
  570. title: '督办',
  571. area: ['60%', '80%'], //宽高
  572. });
  573. }
  574. //督查
  575. function Supervision_(str) {
  576. layer.open({
  577. type: 2,
  578. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  579. title: '监察',
  580. area: ['60%', '80%'], //宽高
  581. });
  582. }
  583. //强制结案
  584. function StrongLawsuit(str) {
  585. layer.open({
  586. type: 2,
  587. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  588. title: '强制结案',
  589. area: ['60%', '80%'], //宽高
  590. });
  591. }
  592. //回退BackDtail
  593. function BackDtail(str) {
  594. layer.open({
  595. type: 2,
  596. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  597. title: '工单回退',
  598. area: ['60%', '80%'], //宽高
  599. });
  600. }
  601. //查收
  602. function cs(str) {
  603. layer.confirm('确定要查收?', {
  604. btn: ['是', '否'] //按钮
  605. }, function () {
  606. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  607. workorderid: str,
  608. token: $.cookie("token")
  609. }, function (result) {
  610. result = JSON.parse(result);
  611. if (result.state.toLowerCase() == "success") {
  612. layer.msg("查收成功");
  613. load();
  614. }
  615. })
  616. });
  617. }
  618. //收回
  619. function sh(str) {
  620. layer.confirm('确定要回收?', {
  621. btn: ['是', '否'] //按钮
  622. }, function () {
  623. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  624. workorderid: str,
  625. token: $.cookie("token")
  626. }, function (result) {
  627. result = JSON.parse(result);
  628. if (result.state.toLowerCase() == "success") {
  629. layer.msg("回收");
  630. load();
  631. }
  632. })
  633. });
  634. }
  635. //强制回收
  636. function recycles() {
  637. layer.confirm('确定要强制退回吗?', {
  638. btn: ['是', '否'] //按钮
  639. });
  640. }
  641. //退回申请
  642. function th(str) {
  643. layer.open({
  644. type: 2,
  645. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  646. title: '申请退回工单',
  647. area: ['60%', '80%'], //宽高
  648. });
  649. }
  650. //审核退回申请
  651. function shth(str) {
  652. layer.open({
  653. type: 2,
  654. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  655. title: '审核退回申请',
  656. area: ['60%', '80%'], //宽高
  657. });
  658. }
  659. //办理
  660. // function th(str) {
  661. // layer.open({
  662. // type: 2,
  663. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  664. // title: '办理工单',
  665. // area: ['35%', '30%'], //宽高
  666. // });
  667. // }
  668. //申请延时
  669. function ys(str) {
  670. layer.open({
  671. type: 2,
  672. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  673. title: '申请延时',
  674. area: ['60%', '80%'], //宽高
  675. });
  676. }
  677. //审核申请延时
  678. function shys(str) {
  679. layer.open({
  680. type: 2,
  681. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  682. title: '审核延时申请',
  683. area: ['60%', '80%'], //宽高
  684. });
  685. }
  686. //诉求回访
  687. function hf(str) {
  688. layer.open({
  689. type: 2,
  690. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  691. title: '工单回访',
  692. area: ['60%', '80%'], //宽高
  693. });
  694. }
  695. //重办工单
  696. function cb(str) {
  697. layer.open({
  698. type: 2,
  699. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  700. title: '重办工单',
  701. area: ['60%', '80%'], //宽高
  702. });
  703. }
  704. //结案
  705. function Lawsuit(str) {
  706. layer.open({
  707. type: 2,
  708. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  709. title: '诉求单结案',
  710. area: ['60%', '80%'], //宽高
  711. });
  712. }
  713. $('.Appeal').click(function () {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  717. title: '新增诉求',
  718. area: ['85%', '80%'], //宽高
  719. });
  720. })
  721. //上传文件
  722. function upload() {
  723. if (document.getElementById("upFile").files.length > 0) {
  724. var formData = new FormData();
  725. formData.append("upFile", document.getElementById("upFile").files[0]);
  726. formData.append("token", $.cookie("token"));
  727. $.ajax({
  728. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  729. type: "POST",
  730. data: formData,
  731. /**
  732. *必须false才会自动加上正确的Content-Type
  733. */
  734. contentType: false,
  735. /**
  736. * 必须false才会避开jQuery对 formdata 的默认处理
  737. * XMLHttpRequest会对 formdata 进行正确的处理
  738. */
  739. processData: false,
  740. success: function (result) {
  741. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  742. .outerHTML;
  743. $("#upFile").change(function () {
  744. upload();
  745. });
  746. var r = $.parseJSON(result);
  747. if (r.state.toLowerCase() == "success") {
  748. $(".fjnr").text(r.data);
  749. $("#scfj").show();
  750. }
  751. }
  752. });
  753. } else {
  754. layer.confirm('请上传文件!', {
  755. btn: ['确定']
  756. });
  757. }
  758. }
  759. //来源
  760. function LY(obj) {
  761. obj.empty();
  762. obj.append('<option selected="selected" value="">请选择</option>');
  763. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  764. "token": $.cookie("token"),
  765. id: 1
  766. }, function (data) {
  767. if (data.state.toLowerCase() == "success") {
  768. var content = data.data;
  769. $(content).each(function (i, n) {
  770. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  771. obj);
  772. })
  773. }
  774. })
  775. }
  776. //类别
  777. function LB(obj) {
  778. obj.empty();
  779. obj.append('<option selected="selected" value="">请选择</option>');
  780. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  781. "token": $.cookie("token"),
  782. id: 2
  783. }, function (data) {
  784. if (data.state.toLowerCase() == "success") {
  785. var content = data.data;
  786. $(content).each(function (i, n) {
  787. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  788. obj);
  789. })
  790. }
  791. })
  792. }
  793. // 主题
  794. function ZT(obj) {
  795. obj.empty();
  796. obj.append('<option selected="selected" value="">请选择</option>');
  797. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  798. "token": $.cookie("token"),
  799. id: 3
  800. }, function (data) {
  801. if (data.state.toLowerCase() == "success") {
  802. var content = data.data;
  803. $(content).each(function (i, n) {
  804. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  805. obj);
  806. })
  807. }
  808. })
  809. }
  810. function tree() {
  811. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  812. "token": $.cookie("token"),
  813. // "pid": pid
  814. }, function (result) {
  815. result = $.parseJSON(result);
  816. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  817. });
  818. }
  819. var setting1 = {
  820. data: {
  821. key: {
  822. name: "F_DeptName"
  823. },
  824. simpleData: {
  825. enable: true,
  826. idKey: "F_DeptId",
  827. pIdKey: "F_PartentId",
  828. rootPId: 0
  829. }
  830. },
  831. callback: {
  832. onClick: zTreeOnClick
  833. }
  834. };
  835. function zTreeOnClick(event, treeId, treeNode) {
  836. // if (treeNode.level >= 1) {
  837. $('.inps').val(treeNode.F_DeptName);
  838. $("#PID").val(treeNode.F_DeptId);
  839. $("#Dpment").val(treeNode.F_DeptName);
  840. $(".Cleans").show();
  841. // }
  842. };
  843. $(".exportFile").click(function () {
  844. var usercode_ = $("#ZX").val(); //坐席
  845. if (usercode_ != null) {
  846. $(usercode_).each(function (i, n) {
  847. var obj1 = "";
  848. obj1 = n + ",";
  849. usercodeID += obj1;
  850. });
  851. } else {
  852. usercodeID = "";
  853. }
  854. // 调度员
  855. var ddusercodeID = "";
  856. var ddusercode_ = $("#dbyardman").val(); //坐席
  857. if (ddusercode_ != null) {
  858. $(ddusercode_).each(function (i, n) {
  859. var obj2 = "";
  860. obj2 = n + ",";
  861. ddusercodeID += obj2;
  862. });
  863. } else {
  864. ddusercodeID = "";
  865. }
  866. var workid = $("#wids").val()
  867. var key = $("#key").val() //=关键字
  868. var tel = $("#tel").val() //=客户电话
  869. var name = $("#name").val() //=客户名称
  870. var usercode = usercodeID //=坐席工号
  871. var ddusercode = ddusercodeID
  872. var source = $("#source").val() //=来源&
  873. // var starttime = $("#starttime").val() //=开始时间
  874. // var endtime = $("#endtime").val() //=结束时间
  875. var deptid = $("#PID").val()
  876. var type = $("#type").val() //=工单类型
  877. var sourcearea = $("#sourceAreas").val() //区域
  878. var keyid = $("#keyid").val() == undefined ? "" : $("#keyid").val(); //=关键词id
  879. var Supervisor = 1;
  880. var dbstarttime = $("#dbstarttime").val(); // 转督办开始时间
  881. var dbstrendtime = $("#dbstrendtime").val(); // 转督办结束时间
  882. tab = tab;
  883. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  884. url += "&workid=" + workid + "&type=" + type + "&tab=" + tab + "&key=" + key + "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" + source + "&dbstarttime=" + dbstarttime + "&dbstrendtime=" + dbstrendtime + "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&keyid=" + keyid + "&Supervisor=" + Supervisor + "&isdc=1";
  885. window.location.href = url;
  886. })
  887. </script>
  888. </body>
  889. </html>