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WorkDSZBMarketing.html 41KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="" class="nowPosition">待审转办</a>
  22. </sapn>
  23. </div>
  24. <div class="dhRight">
  25. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  26. </div>
  27. </div>
  28. <div style="padding: 10px" class="tj_content clearFix">
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div>
  31. <span>【搜索信息】</span>
  32. <div class="box_content">
  33. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  34. <tr>
  35. <th>工单来源:</th>
  36. <td>
  37. <select class="form-control" id="source">
  38. </select>
  39. </td>
  40. <th>来电号码:</th>
  41. <td>
  42. <input type="text" id="tel" class="form-control" />
  43. </td>
  44. <th>录入时间:</th>
  45. <td colspan="3">
  46. <input type="text" id="starttime" class="photo x-color laydate-icon"
  47. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  48. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  49. style="height: 35px;" />
  50. </td>
  51. </tr>
  52. <tr>
  53. <th>事项编号:</th>
  54. <td>
  55. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  56. </td>
  57. <th><span class="nameJustified">来电人:</span></th>
  58. <td>
  59. <input type="text" id="name" class="form-control" />
  60. </td>
  61. <!-- <th>工单状态:</th>
  62. <td>
  63. <select name="" id="state" class="select">
  64. <option value="" selected="selected">请选择</option>
  65. <option value="0">新工单</option>
  66. <option value="10">待审核</option>
  67. <option value="6">已办理</option>
  68. </select>
  69. </td> -->
  70. <th><span class="nameJustified">关键字:</span></th>
  71. <td>
  72. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  73. <botton class="btns Seach">搜索</botton>
  74. </td>
  75. </tr>
  76. <tr>
  77. <th>受话坐席:</th>
  78. <td>
  79. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  80. data-live-search="true">
  81. <option value="">请选择坐席</option>
  82. </select>
  83. </td>
  84. <th><span class="nameJustified">审核员:</span></th>
  85. <td>
  86. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  87. multiple data-live-search="true">
  88. <option value="">请选择调度员</option>
  89. </select>
  90. </td>
  91. <th>反映区域:</th>
  92. <td>
  93. <select name="" id="sourceAreas" class="form-control Min-width">
  94. </select>
  95. <botton class="btns exportFile">导出</botton>
  96. </td>
  97. </tr>
  98. <tr>
  99. <th>承办单位:</th>
  100. <td style="position: relative;">
  101. <div class="inpBox">
  102. <input type="text" class="inps" />
  103. <i class="Cleans fa fa-close"></i>
  104. <i class="xl xl_one"></i>
  105. <div class="addTree xlAdd">
  106. <ul id="addTreeDemo" class="ztree"></ul>
  107. </div>
  108. </div>
  109. <div class="selDpart1">
  110. <ul id="sponsor">
  111. </ul>
  112. </div>
  113. </td>
  114. <th>来电类型:</th>
  115. <td>
  116. <select class="form-control" id="type">
  117. </select>
  118. </td>
  119. <th></th>
  120. <td style="text-align: center;">
  121. </td>
  122. </tr>
  123. </table>
  124. </div>
  125. </div>
  126. <div>
  127. <!-- <ul class="nav nav-tabs ul_tab" role="tablist">
  128. <li class="active">
  129. <a>未审核</a>
  130. </li>
  131. <li>
  132. <a>已审核</a>
  133. </li>
  134. </ul> -->
  135. <div style="width: 100%; padding: 10px">
  136. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  137. data-pagination="true">
  138. <thead>
  139. <tr>
  140. <th data-checkbox="true"></th>
  141. <th data-align="center" data-formatter="setCode">序号</th>
  142. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  143. 工单单号
  144. </th>
  145. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  146. 诉求标题
  147. </th>
  148. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  149. 来电内容
  150. </th>
  151. <th data-field="DeptName" data-align="center">
  152. 承办单位
  153. </th>
  154. <!-- <th data-field="OtherDeptName" data-align="center">
  155. 协办单位
  156. </th> -->
  157. <th data-field="UserName" data-align="center">
  158. 受理人
  159. </th>
  160. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  161. 办理状态
  162. </th>
  163. <!--<th
  164. data-field="FilePath"
  165. data-formatter="setCode"
  166. data-align="center"
  167. >
  168. 录音
  169. </th>-->
  170. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  171. 时限
  172. </th>
  173. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  174. 办理时限
  175. </th>
  176. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  177. 操作
  178. </th>
  179. </tr>
  180. </thead>
  181. <tbody class="list"></tbody>
  182. </table>
  183. </div>
  184. </div>
  185. </div>
  186. </div>
  187. <!--下载框-->
  188. <div class="t-shade lyxz">
  189. <div class="shade_k">
  190. <div class="shade_title">
  191. <span>录音播放与下载<srong class="cknum"></srong></span>
  192. <span class="setwin gbly"><a>x</a></span>
  193. </div>
  194. <div class="shade_content">
  195. <div class="Ly_box audiojs"></div>
  196. </div>
  197. </div>
  198. </div>
  199. <input type="hidden" id="PID" />
  200. <input type="hidden" id="Dpment" />
  201. </div>
  202. <script src="../js/layui/layui.js"></script>
  203. <script src="../js/bootstrap-select.js"></script>
  204. <script src="../css/laydate/laydate.js"></script>
  205. <script src="../My97DatePicker/WdatePicker.js"></script>
  206. <script src="../js/zTree/jquery.ztree.core.js"></script>
  207. <script src="../js/search/screen.js"></script>
  208. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  209. <script>
  210. var wid = helper.request.queryString("states");
  211. var roleCode = $.cookie("code");
  212. var IsExamine = ""; // 0待审转办未审核、1待审转办已审核
  213. if (wid) {
  214. $("#state").val(wid);
  215. }
  216. $(document).ready(function () {
  217. laydate.skin("blue");
  218. laydate({
  219. elem: "#starttime",
  220. event: "focus",
  221. istime: true,
  222. format: 'YYYY-MM-DD hh:mm:ss'
  223. });
  224. laydate({
  225. elem: "#endtime",
  226. event: "focus",
  227. istime: true,
  228. format: 'YYYY-MM-DD hh:mm:ss'
  229. });
  230. if (roleCode === "ZXLD") {
  231. IsExamine = 0;
  232. } else if (roleCode === "YSZY") {
  233. IsExamine = 1
  234. } else {
  235. IsExamine = ""
  236. }
  237. //tab页切换
  238. // $('.ul_tab li').click(function () {
  239. // $(this).addClass("active").siblings().removeClass("active");
  240. // var index = $(this).index();
  241. // if (index === 0) {
  242. // IsExamine = 0;
  243. // } else if (index === 1) {
  244. // IsExamine = 1;
  245. // }
  246. // load();
  247. // })
  248. load();
  249. });
  250. //关闭录音弹出
  251. $(".gbly").click(function () {
  252. $(".lyxz").removeClass("cx");
  253. $("audio")[0].pause();
  254. });
  255. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  256. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  257. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  258. });
  259. //获取查询信息
  260. function load() {
  261. //坐席
  262. var usercodeID = "";
  263. var usercode_ = $("#ZX").val(); //坐席
  264. if (usercode_ != null) {
  265. $(usercode_).each(function (i, n) {
  266. var obj1 = "";
  267. obj1 = n + ",";
  268. usercodeID += obj1;
  269. });
  270. } else {
  271. usercodeID = "";
  272. }
  273. // 调度员
  274. var ddusercodeID = "";
  275. var ddusercode_ = $("#yardman").val(); //坐席
  276. if (ddusercode_ != null) {
  277. $(ddusercode_).each(function (i, n) {
  278. var obj2 = "";
  279. obj2 = n + ",";
  280. ddusercodeID += obj2;
  281. });
  282. } else {
  283. ddusercodeID = "";
  284. }
  285. //先销毁表格
  286. $("#orderlist").bootstrapTable("destroy");
  287. //初始化表格,动态从服务器加载数据
  288. $("#orderlist").bootstrapTable({
  289. method: "get", //使用get请求到服务器获取数据
  290. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  291. contentType: "application/x-www-form-urlencoded",
  292. striped: true, //表格显示条纹
  293. pagination: true, //启动分页
  294. pageSize: 10, //每页显示的记录数
  295. pageNumber: 1, //当前第几页
  296. pageList: [10, 20, 50, 100], //记录数可选列表
  297. search: false, //是否启用查询
  298. showColumns: false, //显示下拉框勾选要显示的列
  299. showRefresh: false, //显示刷新按钮
  300. sidePagination: "server", //表示服务端请求
  301. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  302. //设置为limit可以获取limit, offset, search, sort, order
  303. queryParamsType: "undefined",
  304. queryParams: function queryParams(params) {
  305. //设置查询参数
  306. var param = {
  307. page: params.pageNumber,
  308. pagesize: params.pageSize,
  309. workid: $("#wids").val(),
  310. state: $("#state").val(), //=工单状态
  311. type: $("#type").val(), //=工单类型
  312. bigtype: $("#bigtype").val(), //=大类别
  313. smalltype: $("#smalltype").val(), //=小类别
  314. key: $("#key").val(), //=关键字
  315. tel: $("#tel").val(), //=客户电话
  316. name: $("#name").val(), //=客户名称
  317. // usercode: "",
  318. usercode: usercodeID, //=坐席工号
  319. ddusercode: ddusercodeID,
  320. keyid: $("#keyid").val(), //=关键词id
  321. source: $("#source").val(), //=来源&
  322. starttime: $("#starttime").val(), //=开始时间
  323. endtime: $("#endtime").val(), //=结束时间
  324. deptid: $("#PID").val(),
  325. type: $("#type").val(),
  326. tab: 0, //待处理
  327. sourcearea: $("#sourceAreas").val(), //区域
  328. jianhang: 3, // 多媒体
  329. IsExamine: IsExamine, // (0未审核、1已审核)
  330. token: $.cookie("token"),
  331. };
  332. return param;
  333. },
  334. onLoadSuccess: function (data) {
  335. //加载成功时执行
  336. // layer.msg("加载成功");
  337. //console.log(data);
  338. },
  339. onLoadError: function () {
  340. //加载失败时执行
  341. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  342. },
  343. });
  344. }
  345. //状态
  346. function States(val, row) {
  347. var html = "";
  348. switch (val + "") {
  349. case "0":
  350. html = "新工单";
  351. if (row.F_IsReturn == 1) {
  352. html = "新工单(回退)";
  353. }
  354. break;
  355. case "1":
  356. html = "待交办";
  357. break;
  358. case "2":
  359. html = '<span style="color:#FF0000;">待查收</span>';
  360. break;
  361. break;
  362. case "3":
  363. html = "退回审核中";
  364. break;
  365. case "4":
  366. html = "办理中";
  367. break;
  368. case "5":
  369. html = "延时审核";
  370. break;
  371. case "6":
  372. html = "已办理";
  373. break;
  374. case "7":
  375. html = "已回访";
  376. break;
  377. case "8":
  378. html = "重办中";
  379. break;
  380. case "9":
  381. html = "已结案";
  382. break;
  383. case "11":
  384. html = "重办待交办";
  385. break;
  386. }
  387. return html;
  388. }
  389. //时限
  390. function OverTime(val, row) {
  391. if (val == 1) {
  392. return (
  393. '<div class="" style="cursor: pointer;">' +
  394. '<span class="Greens">' +
  395. row.GapTime +
  396. "</span>" +
  397. "</div>"
  398. );
  399. } else if (val == 2) {
  400. return (
  401. '<div class="" style="cursor: pointer;">' +
  402. '<span class="Yellows">' +
  403. row.GapTime +
  404. "</span>" +
  405. "</div>"
  406. );
  407. } else if (val == 3) {
  408. return (
  409. '<div class="" style="cursor: pointer;">' +
  410. '<span class="Reds">' +
  411. row.GapTime +
  412. "</span>" +
  413. "</div>"
  414. );
  415. }
  416. }
  417. //办理时限
  418. function BanTime(val) {
  419. if (val) {
  420. var time = val.substring(0, val.indexOf(" "));
  421. return (
  422. '<div class="" style="cursor: pointer;">' +
  423. "<span>" +
  424. time +
  425. "</span>" +
  426. "</div>"
  427. );
  428. }
  429. }
  430. //音频
  431. function setCode(val) {
  432. if (val) {
  433. return (
  434. '<div class="imgs" style="cursor: pointer;">' +
  435. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  436. val +
  437. '" />' +
  438. "</div>"
  439. );
  440. } else {
  441. return "";
  442. }
  443. }
  444. // 序号
  445. function setCode(val, row, index) {
  446. return index + 1;
  447. }
  448. function GetCont(val) {
  449. if (val) {
  450. var str = "<div ";
  451. if (val.length > 10) {
  452. str = str + ' title="' + val + '" ';
  453. val = val.substr(0, 10) + "...";
  454. }
  455. return str + ">" + val + "</div>";
  456. } else {
  457. return "";
  458. }
  459. }
  460. //操作
  461. function Dispose(val, row) {
  462. var Rows = row.Buttons;
  463. // alert(row.F_WorkOrderId);
  464. var WorkOrderId = row.F_WorkOrderId;
  465. var html = '';
  466. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  467. for (var i = 0; i < Rows.length; i++) {
  468. if (Rows[i].key != 21) {
  469. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  470. if (html1) {
  471. html1 = html1.replace("data", val);
  472. }
  473. html += html1;
  474. }
  475. }
  476. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  477. return html;
  478. }
  479. //转派
  480. function redeploy(WorkOrderId) {
  481. layer.open({
  482. type: 2,
  483. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  484. title: "转派",
  485. area: ["85%", "80%"], //宽高
  486. });
  487. }
  488. //查看详情
  489. function ckxq(str) {
  490. layer.open({
  491. type: 2,
  492. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  493. title: "工单详情",
  494. area: ["100%", "100%"], //宽高
  495. });
  496. }
  497. //编辑
  498. function bj(str) {
  499. layer.open({
  500. type: 2,
  501. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=jb" + "&IsExamine=" +
  502. IsExamine, //iframe的url,no代表不显示滚动条
  503. title: "编辑工单",
  504. area: ["95%", "95%"], //宽高
  505. });
  506. }
  507. //删除
  508. function move(str) {
  509. layer.confirm(
  510. "确定删除工单?", {
  511. btn: ["是", "否"], //按钮
  512. },
  513. function () {
  514. $.post(
  515. huayi.config.callcenter_url +
  516. "WorkOrder/DelWorkOrder", {
  517. ids: str,
  518. token: $.cookie("token"),
  519. },
  520. function (result) {
  521. result = JSON.parse(result);
  522. if (result.state.toLowerCase() == "success") {
  523. layer.msg("删除成功");
  524. load();
  525. }
  526. }
  527. );
  528. }
  529. );
  530. }
  531. ////删除
  532. function withdraw(str) {
  533. layer.confirm(
  534. "确定撤回?", {
  535. btn: ["是", "否"], //按钮
  536. },
  537. function () {
  538. $.post(
  539. huayi.config.callcenter_url +
  540. "WorkOrder/WithdrawDWorkOrder", {
  541. workorderid: str,
  542. token: $.cookie("token"),
  543. },
  544. function (result) {
  545. result = JSON.parse(result);
  546. if (result.state.toLowerCase() == "success") {
  547. layer.msg("撤回成功");
  548. load();
  549. }
  550. }
  551. );
  552. }
  553. );
  554. }
  555. //提交
  556. function tj(str) {
  557. layer.confirm(
  558. "确定要提交工单么?", {
  559. btn: ["确定", "取消"], //按钮
  560. },
  561. function () {
  562. //请求后台数据
  563. /*发送请求*/
  564. $.post(
  565. huayi.config.callcenter_url +
  566. "WorkOrder/SubmitWorkOrder", {
  567. ids: str,
  568. token: $.cookie("token"),
  569. },
  570. function (result) {
  571. result = JSON.parse(result);
  572. if (result.state.toLowerCase() == "success") {
  573. layer.msg("提交成功");
  574. load();
  575. }
  576. }
  577. );
  578. }
  579. );
  580. }
  581. //交办
  582. function jb(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "工单交办",
  587. area: ["87%", "80%"], //宽高
  588. });
  589. }
  590. //领导批示
  591. function lader(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  595. title: "领导批示",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //市长批示
  600. function city(str) {
  601. layer.open({
  602. type: 2,
  603. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  604. title: "领导批示",
  605. area: ["60%", "80%"], //宽高
  606. });
  607. }
  608. //办理
  609. function bl(str) {
  610. layer.open({
  611. type: 2,
  612. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  613. title: "办理工单",
  614. area: ["60%", "80%"], //宽高
  615. });
  616. }
  617. //督办
  618. function Supervision(str) {
  619. layer.open({
  620. type: 2,
  621. content: "../CommonHtml/Supervision_.html?wid=" +
  622. str +
  623. "&type=1", //iframe的url,no代表不显示滚动条
  624. title: "督办",
  625. area: ["60%", "80%"], //宽高
  626. });
  627. }
  628. //督查
  629. function Supervision_(str) {
  630. layer.open({
  631. type: 2,
  632. content: "../CommonHtml/Supervision_.html?wid=" +
  633. str +
  634. "&type=2", //iframe的url,no代表不显示滚动条
  635. title: "监察",
  636. area: ["60%", "80%"], //宽高
  637. });
  638. }
  639. //强制结案
  640. function StrongLawsuit(str) {
  641. layer.open({
  642. type: 2,
  643. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  644. title: "强制结案",
  645. area: ["60%", "80%"], //宽高
  646. });
  647. }
  648. //回退BackDtail
  649. function BackDtail(str) {
  650. layer.open({
  651. type: 2,
  652. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  653. title: "工单回退",
  654. area: ["60%", "80%"], //宽高
  655. });
  656. }
  657. //查收
  658. function cs(str) {
  659. layer.confirm(
  660. "确定要查收?", {
  661. btn: ["是", "否"], //按钮
  662. },
  663. function () {
  664. $.post(
  665. huayi.config.callcenter_url +
  666. "WorkOrder/ReceiveWorkOrder", {
  667. workorderid: str,
  668. token: $.cookie("token"),
  669. },
  670. function (result) {
  671. result = JSON.parse(result);
  672. if (result.state.toLowerCase() == "success") {
  673. layer.msg("查收成功");
  674. load();
  675. }
  676. }
  677. );
  678. }
  679. );
  680. }
  681. //收回
  682. function sh(str) {
  683. layer.confirm(
  684. "确定要回收?", {
  685. btn: ["是", "否"], //按钮
  686. },
  687. function () {
  688. $.post(
  689. huayi.config.callcenter_url +
  690. "WorkOrder/TakeBackWorkOrder", {
  691. workorderid: str,
  692. token: $.cookie("token"),
  693. },
  694. function (result) {
  695. result = JSON.parse(result);
  696. if (result.state.toLowerCase() == "success") {
  697. layer.msg("回收");
  698. load();
  699. }
  700. }
  701. );
  702. }
  703. );
  704. }
  705. //强制回收
  706. function recycles() {
  707. layer.confirm("确定要强制退回吗?", {
  708. btn: ["是", "否"], //按钮
  709. });
  710. }
  711. //退回申请
  712. function th(str) {
  713. layer.open({
  714. type: 2,
  715. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  716. title: "申请退回工单",
  717. area: ["60%", "80%"], //宽高
  718. });
  719. }
  720. //审核退回申请
  721. function shth(str) {
  722. layer.open({
  723. type: 2,
  724. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  725. title: "审核退回申请",
  726. area: ["60%", "80%"], //宽高
  727. });
  728. }
  729. //办理
  730. // function th(str) {
  731. // layer.open({
  732. // type: 2,
  733. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  734. // title: '办理工单',
  735. // area: ['35%', '30%'], //宽高
  736. // });
  737. // }
  738. //申请延时
  739. function ys(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "申请延时",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //审核申请延时
  748. function shys(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "审核延时申请",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //诉求回访
  757. function hf(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "工单回访",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //重办工单
  766. function cb(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/AddAppeal.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  770. title: "重办工单",
  771. area: ["95%", "95%"], //宽高
  772. });
  773. }
  774. //结案
  775. function Lawsuit(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "诉求单结案",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. //转督办
  784. function zdb(str, row) {
  785. layer.open({
  786. type: 2,
  787. content: "../CommonHtml/superTrunl.html?wid=" + str,
  788. title: "督办工单",
  789. area: ["60%", "80%"], //宽高
  790. });
  791. }
  792. //驳回重办
  793. function bhcb(str) {
  794. //回退BackDtail
  795. layer.open({
  796. type: 2,
  797. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  798. title: "驳回重办",
  799. area: ["60%", "80%"], //宽高
  800. });
  801. }
  802. $(".Appeal").click(function () {
  803. layer.open({
  804. type: 2,
  805. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  806. title: "新增诉求",
  807. area: ["85%", "80%"], //宽高
  808. });
  809. });
  810. //上传文件
  811. function upload() {
  812. if (document.getElementById("upFile").files.length > 0) {
  813. var formData = new FormData();
  814. formData.append(
  815. "upFile",
  816. document.getElementById("upFile").files[0]
  817. );
  818. formData.append("token", $.cookie("token"));
  819. $.ajax({
  820. url: huayi.config.callcenter_url +
  821. "/WorkOrder/UploadFile",
  822. type: "POST",
  823. data: formData,
  824. /**
  825. *必须false才会自动加上正确的Content-Type
  826. */
  827. contentType: false,
  828. /**
  829. * 必须false才会避开jQuery对 formdata 的默认处理
  830. * XMLHttpRequest会对 formdata 进行正确的处理
  831. */
  832. processData: false,
  833. success: function (result) {
  834. document.getElementById(
  835. "upFile"
  836. ).outerHTML = document.getElementById(
  837. "upFile"
  838. ).outerHTML;
  839. $("#upFile").change(function () {
  840. upload();
  841. });
  842. var r = $.parseJSON(result);
  843. if (r.state.toLowerCase() == "success") {
  844. $(".fjnr").text(r.data);
  845. $("#scfj").show();
  846. }
  847. },
  848. });
  849. } else {
  850. layer.confirm("请上传文件!", {
  851. btn: ["确定"],
  852. });
  853. }
  854. }
  855. //来源
  856. function LY(obj) {
  857. obj.empty();
  858. obj.append(
  859. '<option selected="selected" value="">请选择</option>'
  860. );
  861. $.getJSON(
  862. huayi.config.callcenter_url +
  863. "Dictionary/GetDicValueListById", {
  864. token: $.cookie("token"),
  865. id: 1,
  866. },
  867. function (data) {
  868. if (data.state.toLowerCase() == "success") {
  869. var content = data.data;
  870. $(content).each(function (i, n) {
  871. $(
  872. "<option value='" +
  873. n.F_ValueId +
  874. "'>" +
  875. n.F_Value +
  876. "</option>"
  877. ).appendTo(obj);
  878. });
  879. }
  880. }
  881. );
  882. }
  883. //类别
  884. function LB(obj) {
  885. obj.empty();
  886. obj.append(
  887. '<option selected="selected" value="">请选择</option>'
  888. );
  889. $.getJSON(
  890. huayi.config.callcenter_url +
  891. "Dictionary/GetDicValueListById", {
  892. token: $.cookie("token"),
  893. id: 2,
  894. },
  895. function (data) {
  896. if (data.state.toLowerCase() == "success") {
  897. var content = data.data;
  898. $(content).each(function (i, n) {
  899. $(
  900. "<option value='" +
  901. n.F_ValueId +
  902. "'>" +
  903. n.F_Value +
  904. "</option>"
  905. ).appendTo(obj);
  906. });
  907. }
  908. }
  909. );
  910. }
  911. // 主题
  912. function ZT(obj) {
  913. obj.empty();
  914. obj.append(
  915. '<option selected="selected" value="">请选择</option>'
  916. );
  917. $.getJSON(
  918. huayi.config.callcenter_url +
  919. "Dictionary/GetDicValueListById", {
  920. token: $.cookie("token"),
  921. id: 3,
  922. },
  923. function (data) {
  924. if (data.state.toLowerCase() == "success") {
  925. var content = data.data;
  926. $(content).each(function (i, n) {
  927. $(
  928. "<option value='" +
  929. n.F_ValueId +
  930. "'>" +
  931. n.F_Value +
  932. "</option>"
  933. ).appendTo(obj);
  934. });
  935. }
  936. }
  937. );
  938. }
  939. function tree() {
  940. $.get(
  941. huayi.config.callcenter_url + "Department/GetDeptList", {
  942. token: $.cookie("token"),
  943. // "pid": pid
  944. },
  945. function (result) {
  946. result = $.parseJSON(result);
  947. $.fn.zTree.init(
  948. $("#addTreeDemo"),
  949. setting1,
  950. result.data
  951. ); //实例化树形图
  952. }
  953. );
  954. }
  955. var setting1 = {
  956. data: {
  957. key: {
  958. name: "F_DeptName",
  959. },
  960. simpleData: {
  961. enable: true,
  962. idKey: "F_DeptId",
  963. pIdKey: "F_PartentId",
  964. rootPId: 0,
  965. },
  966. },
  967. callback: {
  968. onClick: zTreeOnClick,
  969. },
  970. };
  971. function zTreeOnClick(event, treeId, treeNode) {
  972. if (treeNode.level >= 1) {
  973. $(".inps").val(treeNode.F_DeptName);
  974. $("#PID").val(treeNode.F_DeptId);
  975. $("#Dpment").val(treeNode.F_DeptName);
  976. $(".Cleans").show();
  977. }
  978. }
  979. $(".exportFile").click(function () {
  980. var usercode_ = $("#ZX").val(); //坐席
  981. if (usercode_ != null) {
  982. $(usercode_).each(function (i, n) {
  983. var obj1 = "";
  984. obj1 = n + ",";
  985. usercodeID += obj1;
  986. });
  987. } else {
  988. usercodeID = "";
  989. }
  990. // 调度员
  991. var ddusercodeID = "";
  992. var ddusercode_ = $("#yardman").val(); //坐席
  993. if (ddusercode_ != null) {
  994. $(ddusercode_).each(function (i, n) {
  995. var obj2 = "";
  996. obj2 = n + ",";
  997. ddusercodeID += obj2;
  998. });
  999. } else {
  1000. ddusercodeID = "";
  1001. }
  1002. var workid = $("#wids").val()
  1003. var key = $("#key").val() //=关键字
  1004. var tel = $("#tel").val() //=客户电话
  1005. var name = $("#name").val() //=客户名称
  1006. var usercode = usercodeID //=坐席工号
  1007. var ddusercode = ddusercodeID
  1008. var source = $("#source").val() //=来源&
  1009. var starttime = $("#starttime").val() //=开始时间
  1010. var endtime = $("#endtime").val() //=结束时间
  1011. var deptid = $("#PID").val()
  1012. var type = $("#type").val() //=工单类型
  1013. var bigtype = $("#bigtype").val()
  1014. var smalltype = $("#smalltype").val() //=小类别
  1015. var sourcearea = $("#sourceAreas").val() //区域
  1016. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  1017. var tab = 0;
  1018. var keyid = $("#keyid").val() //=关键词id
  1019. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  1020. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  1021. "&tel=" +
  1022. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  1023. source +
  1024. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  1025. sourcearea +
  1026. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  1027. "&isdc=1";
  1028. window.location.href = url;
  1029. })
  1030. </script>
  1031. </body>
  1032. </html>