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CallRecord.html 36KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>通话记录管理</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  10. <link rel="stylesheet" href="../css/Table/table1.css" />
  11. <link rel="stylesheet" href="../css/init.css" />
  12. <style>
  13. body {
  14. font-family: "微软雅黑";
  15. font-size: 14px;
  16. }
  17. /* ul li {
  18. list-style: none;
  19. float: left;
  20. } */
  21. .fr {
  22. float: right;
  23. }
  24. .fl {
  25. float: right;
  26. }
  27. /*标头*/
  28. .th-box {
  29. width: 100%;
  30. padding: 5px;
  31. border-bottom: 1px solid #e7eaec;
  32. }
  33. .sc_btn {
  34. width: 100px;
  35. color: #fff;
  36. font-size: 12px;
  37. margin-left: 15px;
  38. box-sizing: border-box;
  39. background: #00a1cb;
  40. padding: 6px 10px;
  41. outline: none;
  42. border-width: 0px;
  43. border-style: initial;
  44. border-color: initial;
  45. border-image: initial;
  46. border-radius: 3px;
  47. margin-top: 5px;
  48. text-align: center;
  49. }
  50. .photo {
  51. /*background-color: #FFF;
  52. background-image: none;*/
  53. border: 1px solid #e5e6e7;
  54. border-radius: 1px;
  55. color: inherit;
  56. padding: 6px 12px;
  57. }
  58. .selects {
  59. background-color: #FFF;
  60. background-image: none;
  61. border: 1px solid #e5e6e7;
  62. border-radius: 1px;
  63. color: inherit;
  64. padding: 6px 12px;
  65. }
  66. #Select:focus {
  67. outline: none;
  68. border-color: #00BFFF;
  69. }
  70. input:focus {
  71. outline: none;
  72. border-color: #00BFFF;
  73. }
  74. .spiner-example {
  75. position: absolute;
  76. top: 50%;
  77. left: 50%;
  78. z-index: 111;
  79. margin-left: -85px;
  80. margin-top: -100px;
  81. display: none;
  82. }
  83. .sk-spinner-three-bounce {
  84. width: 170px !important;
  85. }
  86. .sk-spinner p {
  87. display: inline-block;
  88. font-size: 18px;
  89. margin-left: 10px;
  90. }
  91. .gjsu ul {
  92. overflow: hidden;
  93. }
  94. .gjsu ul li {
  95. width: 50%;
  96. margin-bottom: 5px;
  97. padding-top: 10px;
  98. }
  99. .selects {
  100. width: 105px;
  101. }
  102. .tc {
  103. margin-top: 30px;
  104. text-align: center;
  105. }
  106. #sqzx th {
  107. padding: 5px 8px 5px 0;
  108. text-align: center;
  109. width: 6%;
  110. }
  111. #sqzx td {
  112. padding: 6px 0 5px 10px;
  113. width: 18%;
  114. }
  115. .nameJustified {
  116. width: 5em;
  117. display: inline-block;
  118. text-align: justify;
  119. text-align-last: justify;
  120. }
  121. .dropdown-menu li {
  122. width: 100%;
  123. }
  124. .operation {
  125. white-space: nowrap;
  126. }
  127. </style>
  128. </head>
  129. <body class="gray-bg">
  130. <div class="wrapper wrapper-content animated fadeInRight">
  131. <div class="daoHang clearfix">
  132. <div class="dhLeft">
  133. <sapn><i class="syIcon"></i>位置:<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a
  134. href="javaScript:;">话务管理</a>&gt;<a href="" class="nowPosition">通话记录查询</a></sapn>
  135. </div>
  136. <div class="dhRight">
  137. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  138. </div>
  139. </div>
  140. <div class="th-box">
  141. <div class="box_content">
  142. <table id="sqzx" style="width: 100%" border="0">
  143. <tbody>
  144. <tr>
  145. <th>电话号码:</th>
  146. <td><input id="tel" class="form-control" type="text" /></td>
  147. <th>呼叫状态:</th>
  148. <td>
  149. <select id="ss_hjzt" class="callstate form-control">
  150. <option value="">全部</option>
  151. <option value="0">未接通</option>
  152. <option value="1">已接通</option>
  153. <option value="2">接通未达</option>
  154. <option value="3">主动放弃</option>
  155. </select>
  156. </td>
  157. <th><span class="nameJustified">分机号:</span></th>
  158. <td>
  159. <input id="extnumber" class="form-control" type="text" />
  160. </td>
  161. <th>呼出方向:</th>
  162. <td>
  163. <select id="ss_hcfx" class="form-control calltype">
  164. <option value="">全部</option>
  165. <option value="0">呼入</option>
  166. <option value="1">呼出</option>
  167. <option value="3">呼出回访</option>
  168. </select>
  169. </td>
  170. </tr>
  171. <tr>
  172. <th>呼叫类型:</th>
  173. <td>
  174. <select id="ss_HJLX" class="form-control calltype">
  175. <option value="">全部</option>
  176. <option value="1">正常通话</option>
  177. <option value="2">转移</option>
  178. <option value="3">三方通话</option>
  179. </select>
  180. </td>
  181. <th>是否回访:</th>
  182. <td>
  183. <select id="sf_hf" class="form-control calltype">
  184. <option value="">全部</option>
  185. <option value="2">是</option>
  186. <option value="0">否</option>
  187. </select>
  188. </td>
  189. <th>受话坐席:</th>
  190. <td>
  191. <select id="seat" class="selectpicker show-tick form-control" multiple
  192. data-live-search="true">
  193. <!-- <option value="">全部</option> -->
  194. </select>
  195. </td>
  196. <th>通话类型:</th>
  197. <td>
  198. <select id="callType" class="form-control callstate">
  199. <option value="">全部</option>
  200. </select>
  201. </td>
  202. </tr>
  203. <tr>
  204. <th>电话类别:</th>
  205. <td>
  206. <select class="form-control" id="phoneType">
  207. <option value="">请选择</option>
  208. </select>
  209. </td>
  210. <th>查询类型:</th>
  211. <td>
  212. <select id="islike" class="form-control" name="select">
  213. <option value="1">
  214. 模糊查询
  215. </option>
  216. <option value="0">
  217. 精确查询
  218. </option>
  219. </select>
  220. </td>
  221. <th><span class="nameJustified">时间:</span></th>
  222. <td colspan="3">
  223. <input id="start" class="photo x-color laydate-icon" type="text" autocomplete="off" /> -
  224. <input id="end" class="photo x-color laydate-icon" type="text" autocomplete="off" />
  225. <a class="sc_btn Ss">搜索</a>
  226. <a class="sc_btn exportFile">导出</a>
  227. </td>
  228. </tr>
  229. <tr>
  230. <th><span class="nameJustified">坐席组:</span></th>
  231. <td>
  232. <select id="agentGroup" class="form-control" name="select">
  233. <option value="">
  234. 请选择
  235. </option>
  236. </select>
  237. </td>
  238. <th><span class="nameJustified">未接通:</span></th>
  239. <td>
  240. <select id="notconnected" class="form-control" name="select">
  241. <option value="">
  242. 请选择
  243. </option>
  244. <option value="1">
  245. 呼入至今未接通
  246. </option>
  247. </select>
  248. </td>
  249. </tr>
  250. <!-- <tr>
  251. <td colspan="2">
  252. </td>
  253. </tr> -->
  254. </tbody>
  255. </table>
  256. </div>
  257. <!-- <ul> -->
  258. <!-- <a class="sc_btn Ss Block">搜索</a> -->
  259. <!--<li>
  260. <a class="sc_btn Gj Block">高级搜索</a>
  261. </li>-->
  262. <!-- </ul> -->
  263. </div>
  264. <div style="width: 100%;padding: 10px;">
  265. <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  266. <thead>
  267. <tr>
  268. <th data-field="" data-align="center" data-formatter="Code">编号</th>
  269. <th data-field="CallNumber" data-align="center" data-formatter="formatterCallNum">电话号码</th>
  270. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  271. <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
  272. <!--<th data-field="DealType" data-formatter="dealType" data-align="center">是否回访</th>-->
  273. <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
  274. <th data-field="ActionType" data-formatter="ActionType" data-align="center">呼叫类型</th>
  275. <th data-field="TypeName" data-align="center">通话类型</th>
  276. <th data-field="MYD" data-align="center" data-formatter="MYD">满意度</th>
  277. <th data-field="UserCode" data-align="center">坐席工号</th>
  278. <th data-field="UserName1" data-align="center">坐席姓名</th>
  279. <th data-field="ExtNumber" data-align="center">分机号</th>
  280. <th data-field="BeginTime" data-align="center">开始时间</th>
  281. <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
  282. <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
  283. <th data-field="EndTime" data-align="center">结束时间</th>
  284. <th data-field="TalkLongTime" data-align="center" data-formatter="ftime">通话时长</th>
  285. <th data-field="RingLongTime" data-align="center" data-formatter="ftime">振铃时长</th>
  286. <th data-field="LongTime" data-align="center" data-formatter="ftime">总时长</th>
  287. <th data-field="PhoneType" data-align="center">电话类别</th>
  288. <th data-field="Callback" data-align="center" data-formatter="formatCallback">是否回拨</th>
  289. <th data-field="WorkOrderId" data-align="center" data-formatter="formatWorkOrderNum">工单号</th>
  290. <th data-field="CallId" data-align="center" data-formatter="operationFormatter">操作</th>
  291. </tr>
  292. </thead>
  293. </table>
  294. <!--高级搜索框-->
  295. </div>
  296. </div>
  297. <!--下载框-->
  298. <div class="t-shade">
  299. <div class="shade_k">
  300. <div class="shade_title">
  301. <span>录音播放<srong class="cknum"></srong></span>
  302. <span class="setwin"><a>x</a></span>
  303. </div>
  304. <div class="shade_content">
  305. <div class="Ly_box audiojs">
  306. </div>
  307. <div class="boxCon LY_box">
  308. </div>
  309. </div>
  310. </div>
  311. </div>
  312. <script src="../js/bootstrap-select.js"></script>
  313. <script src="../My97DatePicker/WdatePicker.js"></script>
  314. <script src="../css/laydate/laydate.js"></script>
  315. <!-- <script src="../js/main.js"></script> -->
  316. <script src="../js/guid.js"></script>
  317. <script>
  318. var stype = 1;
  319. var seatlist = [];
  320. $(document).ready(function () {
  321. laydate.skin('blue');
  322. laydate({
  323. elem: '#start',
  324. event: 'focus',
  325. istime: true,
  326. format: 'YYYY-MM-DD hh:mm:ss'
  327. });
  328. laydate({
  329. elem: '#end',
  330. event: 'focus',
  331. istime: true,
  332. format: 'YYYY-MM-DD hh:mm:ss'
  333. });
  334. /*获取选中行对象*/
  335. $('#list').on("click-row.bs.table", function (e, row, ele) {
  336. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  337. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  338. });
  339. $(".setwin").click(function () {
  340. $(".t-shade").removeClass("cx");
  341. $('audio')[0].pause();
  342. });
  343. //获取通话类型
  344. GetCallTypeList();
  345. //获取坐席
  346. getAgentGroup($("#agentGroup"));
  347. //获取坐席
  348. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  349. token: $.cookie("token")
  350. }, function (result) {
  351. if (result.state.toLowerCase() == "success") {
  352. seatlist = result.data;
  353. bindseat($("#seat"));
  354. }
  355. });
  356. // 电话类别
  357. getPhoneType($("#phoneType"));
  358. //搜索
  359. $(".Ss").click(function () {
  360. stype = 1;
  361. initTable();
  362. });
  363. //高级搜索s
  364. $(".Gj").click(function () {
  365. var a = "WdatePicker()";
  366. layer.open({
  367. type: 1,
  368. title: '高级搜索',
  369. area: ['50%', '55%'], //宽高
  370. content: ' <div class="gjsu"><ul class="nav nav-tabs">' +
  371. '<li class="active"><a href="#">参数信息</a></li> ' +
  372. '</ul>' +
  373. '<ul>' +
  374. '<li>' +
  375. '<label for="">电话号码:</label>' +
  376. '<input type="text" id="ss_tel" class="photo"/>' +
  377. '</li>' +
  378. '<li>' +
  379. '<label for="">坐席工号:</label>' +
  380. '<select name="" id="ss_seat" class="selects usercode"></select>' +
  381. '</li>' +
  382. '<li>' +
  383. '<label for="">开始时间:</label>' +
  384. ' <input type="text" id="ss_kssj" class="photo"onClick="' + a + '"/>' +
  385. '</li>' +
  386. '<li>' +
  387. '<label for="">呼叫状态:</label>' +
  388. '<select id="ss_hjzt" class="selects callstate">' +
  389. '<option value="">全部</option>' +
  390. '<option value="0">未接通</option>' +
  391. '<option value="1">已接通</option>' +
  392. '<option value="2">黑名单拒接</option>' +
  393. '</select>' +
  394. '</li>' +
  395. '<li>' +
  396. '<label for="">结束时间:</label>' +
  397. '<input type="text" id="ss_jssj" class="photo" onClick="' + a + '"/>' +
  398. '</li>' +
  399. '<li>' +
  400. '<label for="">呼出方向:</label>' +
  401. '<select id="ss_hcfx" class=" selects calltype">' +
  402. '<option value="">全部</option>' +
  403. '<option value="0">呼入</option>' +
  404. '<option value="1">呼出</option>' +
  405. '</select>' +
  406. '</li>' +
  407. '</ul>' +
  408. '<div class=" add_time tc">' +
  409. '<button type="button" class="btn sc_btn Block " id="tc">保&nbsp;&nbsp;存</button>' +
  410. '</div>' +
  411. '</div>'
  412. });
  413. bindseat($("#ss_seat"));
  414. //获取通话记录列表
  415. $("#tc").click(function () {
  416. stype = 2;
  417. initTable();
  418. var index = layer.index; //获取当前弹层的索引号
  419. layer.close(index); //关闭当前弹层
  420. });
  421. });
  422. initTable();
  423. })
  424. function bindseat(obj) {
  425. obj.empty();
  426. obj.append('<option value="">全部</option>');
  427. $(seatlist).each(function (i, n) {
  428. obj.append('<option value="' + n.F_UserCode + '">' + n.F_UserName + '</option>');
  429. obj.selectpicker({
  430. noneSelectedText: '请选择' //默认显示内容
  431. });
  432. obj.selectpicker('refresh');
  433. })
  434. }
  435. /*
  436. 监听坐席数据变化
  437. 选中全部时候,取消其他选项
  438. clickedIndex:索引
  439. isSelected:是否选中
  440. previousValue:选中前的值
  441. */
  442. $("#seat").on("changed.bs.select", function (event, clickedIndex, isSelected, previousValue) {
  443. if (previousValue.indexOf("全部") == -1) {
  444. if (clickedIndex == 0) {
  445. $("#seat").selectpicker("deselectAll");
  446. $("#seat").val("");
  447. $("#seat").selectpicker('refresh');
  448. }
  449. } else {
  450. if (clickedIndex != 0) {
  451. $("#seat").selectpicker("deselectAll");
  452. $("#seat").val("");
  453. $("#seat").selectpicker('refresh');
  454. }
  455. }
  456. })
  457. function initTable() {
  458. //先销毁表格
  459. $('#list').bootstrapTable('destroy');
  460. //初始化表格,动态从服务器加载数据
  461. $("#list").bootstrapTable({
  462. method: "get", //使用get请求到服务器获取数据
  463. url: huayi.config.callcenter_url + "Callrecords/GetList", //获取数据的Servlet地址
  464. contentType: "application/x-www-form-urlencoded",
  465. striped: true, //表格显示条纹
  466. pagination: true, //启动分页
  467. pageSize: 10, //每页显示的记录数
  468. pageNumber: 1, //当前第几页
  469. pageList: [10, 20, 50, 100], //记录数可选列表
  470. search: false, //是否启用查询
  471. showColumns: false, //显示下拉框勾选要显示的列
  472. showRefresh: false, //显示刷新按钮
  473. sidePagination: "server", //表示服务端请求
  474. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  475. //设置为limit可以获取limit, offset, search, sort, order
  476. queryParamsType: "undefined",
  477. queryParams: function queryParams(params) { //设置查询参数
  478. var param = {
  479. page: params.pageNumber,
  480. pagesize: params.pageSize,
  481. token: $.cookie("token")
  482. };
  483. var usercode_ = $("#seat").val(); //坐席
  484. var usercodeID = "";
  485. if (usercode_ != null) {
  486. $(usercode_).each(function (i, n) {
  487. var obj1 = "";
  488. obj1 = n + ",";
  489. usercodeID += obj1;
  490. });
  491. usercodeID = usercodeID.slice(0, -1);
  492. } else {
  493. usercodeID = "";
  494. }
  495. if (stype == '1') {
  496. param.usercode = usercodeID;
  497. param.phone = $("#tel").val().replace(/\s+/g, "");
  498. param.starttime = $("#start").val();
  499. param.endtime = $("#end").val();
  500. param.callstate = $("#ss_hjzt").val();
  501. param.calltype = $("#ss_hcfx").val();
  502. param.type = $("#callType").val(); //type=通话类型
  503. param.actiontype = $("#ss_HJLX").val(); //呼叫类型
  504. param.tasktype = $("#sf_hf").val(); //呼叫类型
  505. param.extnumber = $("#extnumber").val().replace(/\s+/g, "");
  506. param.phoneType = $("#phoneType").val();
  507. param.islike = $("#islike").val(); // 查询类型
  508. param.group = $("#agentGroup").val(); // 坐席组
  509. param.notconnected = $("#notconnected").val(); // 未接通
  510. } else if (stype == '2') {
  511. param.usercode = $("#ss_seat").val();
  512. param.tel = $("#ss_tel").val();
  513. param.callstate = $("#ss_hjzt").val();
  514. param.calltype = $("#ss_hcfx").val();
  515. param.starttime = $("#ss_kssj").val();
  516. param.endtime = $("#ss_jssj").val();
  517. param.type = $("#callType").val(); //type=通话类型
  518. param.actiontype = $("#ss_HJLX").val(); //呼叫类型
  519. param.tasktype = $("#sf_hf").val(); //呼叫类型
  520. param.extnumber = $("#extnumber").val().replace(/\s+/g, "");
  521. param.phoneType = $("#phoneType").val();
  522. param.islike = $("#islike").val(); // 查询类型
  523. param.group = $("#agentGroup").val(); // 坐席组
  524. param.notconnected = $("#notconnected").val(); // 未接通
  525. }
  526. return param;
  527. },
  528. onLoadSuccess: function () { //加载成功时执行
  529. //layer.msg("加载成功");
  530. },
  531. onLoadError: function () { //加载失败时执行
  532. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  533. }
  534. });
  535. }
  536. //音频
  537. function setCode(val) {
  538. if (val) {
  539. return '<div class="imgs">' +
  540. '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
  541. '</div>';
  542. } else {
  543. return '';
  544. }
  545. }
  546. //编号
  547. function Code(val, row, index) {
  548. return index + 1;
  549. }
  550. // 电话号码
  551. function formatterCallNum(val, row) {
  552. var phoneNumber
  553. if (val.length === 12) {
  554. phoneNumber = val.slice(1)
  555. } else if (val.length === 13) {
  556. phoneNumber = val.slice(2)
  557. } else {
  558. phoneNumber = val
  559. }
  560. return '<div class="imgs" ><a class="" onclick="viewList(\'' + phoneNumber + '\')" >' + phoneNumber +
  561. '</a></div>';
  562. }
  563. // 查看列表
  564. function viewList(phoneNumber) {
  565. layer.open({
  566. type: 2,
  567. content: "./CallRecordList.html?phoneNumber=" + phoneNumber, //iframe的url,no代表不显示滚动条
  568. title: '通话记录',
  569. area: ['90%', '90%'], //宽高
  570. });
  571. }
  572. //方向呼出
  573. function callType(val) {
  574. if (val == 0) {
  575. return '<div class="imgs">呼入</div>';
  576. } else {
  577. return '<div class="imgs">呼出</div>';
  578. }
  579. }
  580. //满意度
  581. function MYD(val, row) {
  582. var html = '';
  583. switch (val + '') {
  584. case '0':
  585. html = '未评价';
  586. break;
  587. case '1':
  588. html = '满意';
  589. if (row.CallState == 0) {
  590. html = '';
  591. }
  592. break;
  593. case '2':
  594. html = '一般';
  595. break;
  596. case '3':
  597. html = '不满意';
  598. break;
  599. }
  600. return html;
  601. }
  602. function states(val, row) {
  603. if (val == 0) {
  604. if (row.CallType == 0 && !row.UserCode) {
  605. return '<div class="imgs">主动放弃</div>';
  606. } else {
  607. return '<div class="imgs">未接通</div>';
  608. }
  609. } else if (val == 1) {
  610. return '<div class="imgs">已接通</div>';
  611. } else if (val == 2) {
  612. return '<div class="imgs">接通未达</div>';
  613. }
  614. }
  615. function ActionType(val) {
  616. if (val == 2) {
  617. return '<div class="imgs">转移</div>';
  618. } else if (val == 3) {
  619. return '<div class="imgs">三方通话</div>';
  620. } else {
  621. return '<div class="imgs">正常通话</div>';
  622. }
  623. }
  624. ////回访
  625. //function dealType(val) {
  626. // if (val == 1) {
  627. // return '<div >已回访</div>';
  628. // } else {
  629. // return '';
  630. // }
  631. //}
  632. //处理
  633. function isDeal(val) {
  634. if (val == 0) {
  635. return '<div >未处理</div>';
  636. } else {
  637. return '<div >已处理</div>';
  638. }
  639. }
  640. function ftime(val) {
  641. if (val) {
  642. return helper.DateFormat.getFormatTime(val);
  643. } else {
  644. return '';
  645. }
  646. }
  647. // 回拨
  648. function formatCallback(val, row) {
  649. if (String(val) === "1") {
  650. return "已回拨";
  651. } else {
  652. return "未回拨";
  653. }
  654. }
  655. //格式化工单号
  656. function formatWorkOrderNum(val, row) {
  657. if (val == null) {
  658. val = '-'
  659. } else {
  660. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  661. }
  662. }
  663. // 操作
  664. function operationFormatter(val, row) {
  665. if (String(row.Callback) === "1") {
  666. return "-"
  667. } else {
  668. return '<a class="operation" onclick="backDial(\'' + row.CallNumber + '\',\'' + row.CallId +'\')" title="">回拨</a>' +
  669. '<a class="operation" onclick="callbackRecord(\'' + row.CallId + '\')" title="">回拨记录</a>';
  670. }
  671. }
  672. //获取通话类型
  673. function GetCallTypeList() {
  674. $.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListById', {
  675. id: 45,
  676. token: $.cookie("token")
  677. }, function (result) {
  678. if (result.state.toLowerCase() == "success") {
  679. var callTypeList = result.data;
  680. $('#callType').empty();
  681. $('#callType').append('<option value="">全部</option>');
  682. $(callTypeList).each(function (i, n) {
  683. $('#callType').append('<option value="' + n.F_ValueId + '">' + n.F_Value +
  684. '</option>');
  685. })
  686. }
  687. })
  688. }
  689. // 坐席
  690. function getAgentGroup(obj) {
  691. obj.empty();
  692. obj.append(
  693. '<option selected="selected" value="">请选择</option>'
  694. );
  695. $.getJSON(
  696. huayi.config.callcenter_url +
  697. "Dictionary/GetDicValueListById", {
  698. token: $.cookie("token"),
  699. id: 2522,
  700. },
  701. function (data) {
  702. if (data.state.toLowerCase() == "success") {
  703. var content = data.data;
  704. $(content).each(function (i, n) {
  705. $(
  706. "<option value='" +
  707. n.F_Value +
  708. "'>" +
  709. n.F_Value +
  710. "</option>"
  711. ).appendTo(obj);
  712. });
  713. }
  714. }
  715. );
  716. }
  717. // 查看工单详情
  718. function ckxq(str) {
  719. if (str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: '工单详情',
  724. area: ['100%', '100%'], //宽高
  725. });
  726. }
  727. }
  728. // 外呼
  729. function backDial(phoneNumber, callId) {
  730. beforeUpdateCallOut(callId)
  731. $.ajax({
  732. type: "get",
  733. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  734. async: true,
  735. dataType: "json",
  736. data: {
  737. token: $.cookie("token"),
  738. phone: phoneNumber,
  739. },
  740. success: function (result) {
  741. if (result.state.toLowerCase() == "success") {
  742. var guid = uuid();
  743. top.obj.Type = "MakeCall";
  744. top.obj.DestinationNumber = result.data.phone;
  745. top.obj.Header = result.data.fix;
  746. top.obj.TaskType = "2"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  747. top.obj.TaskPhoneID = callId; //回访的电话ID
  748. top.obj.TaskID = guid; //回访记录编号
  749. top.obj.Callee = phoneNumber; //被叫号码
  750. top.obj.Caller = $.cookie("extno"); //操作人分机号
  751. top.Send();
  752. }
  753. },
  754. });
  755. }
  756. // 更新外呼记录前
  757. function beforeUpdateCallOut (callId) {
  758. $.ajax({
  759. type: "get",
  760. url: huayi.config.callcenter_url + "Callrecords/UpdateCallback",
  761. async: true,
  762. dataType: "json",
  763. data: {
  764. token: $.cookie("token"),
  765. callid: callId,
  766. },
  767. success: function (result) {
  768. if (result.state.toLowerCase() == "success") {
  769. }
  770. },
  771. });
  772. }
  773. // 更新外呼记录后
  774. function afterUpdateCallOut (callId) {
  775. $.ajax({
  776. type: "get",
  777. url: huayi.config.callcenter_url + "Callrecords/UpdateCallbackid",
  778. async: true,
  779. dataType: "json",
  780. data: {
  781. token: $.cookie("token"),
  782. callid: callId,
  783. p_callid: callId,
  784. },
  785. success: function (result) {
  786. if (result.state.toLowerCase() == "success") {
  787. }
  788. },
  789. });
  790. }
  791. // 回拨记录
  792. function callbackRecord(callId) {
  793. layer.open({
  794. type: 2,
  795. content: "./callbackRecordList.html?callId=" + callId, //iframe的url,no代表不显示滚动条
  796. title: '回拨记录',
  797. area: ['100%', '100%'], //宽高
  798. });
  799. }
  800. //电话类别
  801. function getPhoneType(obj) {
  802. obj.empty();
  803. $("<option value=''>请选择</option>").appendTo(obj);
  804. $.ajax({
  805. type: "get",
  806. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  807. dataType: "json",
  808. async: true,
  809. data: {
  810. "token": $.cookie("token"),
  811. id: 2498,
  812. },
  813. success: function (data) {
  814. if (data.state.toLowerCase() == "success") {
  815. var content = data.data;
  816. $(content).each(function (i, n) {
  817. $("<option value='" + n.F_Value + "'>" + n.F_Remark + "</option>")
  818. .appendTo(obj);
  819. })
  820. }
  821. }
  822. });
  823. }
  824. $(".exportFile").click(function () {
  825. var usercode_ = $("#seat").val(); //坐席
  826. var usercodeID = "";
  827. if (usercode_ != null) {
  828. $(usercode_).each(function (i, n) {
  829. var obj1 = "";
  830. obj1 = n + ",";
  831. usercodeID += obj1;
  832. });
  833. usercodeID = usercodeID.slice(0, -1);
  834. } else {
  835. usercodeID = "";
  836. }
  837. var usercode = usercodeID;
  838. var phone = $("#tel").val();
  839. var starttime = $("#start").val();
  840. var endtime = $("#end").val();
  841. var callstate = $("#ss_hjzt").val();
  842. var calltype = $("#ss_hcfx").val();
  843. var type = $("#callType").val(); //type=通话类型
  844. var actiontype = $("#ss_HJLX").val(); //呼叫类型
  845. var tasktype = $("#sf_hf").val(); //呼叫类型
  846. var extnumber = $("#extnumber").val();
  847. var phoneType = $("#phoneType").val();
  848. var islike = $("#islike").val(); // 查询类型
  849. var notconnected = $("#notconnected").val(); // 未接通
  850. var url = huayi.config.callcenter_url + "Callrecords/GetList?token=" + $.cookie("token") +
  851. "&isdc=1";
  852. url += "&usercode=" + usercode + "&phone=" + phone + "&starttime=" + starttime + "&endtime=" +
  853. endtime + "&callstate=" + callstate + "&calltype=" + calltype + "&type=" + type +
  854. "&actiontype=" + actiontype + "&tasktype=" + tasktype + "&extnumber=" + extnumber +
  855. "&phoneType=" + phoneType + "&islike=" + islike + "&notconnected=" + notconnected;
  856. window.location.href = url;
  857. })
  858. document.onkeydown = function (e) { // 回车提交表单
  859. var theEvent = window.event || e;
  860. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  861. if (code == 13) {
  862. initTable();
  863. }
  864. }
  865. </script>
  866. </body>
  867. </html>