Aucune description

WorkTHCB.html 40KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>退回重办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">办理单位</a>&gt;
  22. <a href="" class="nowPosition">退回重办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>录入时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <th><span class="nameJustified">关键字:</span></th>
  63. <td>
  64. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  65. <botton class="btns Seach">搜索</botton>
  66. </td>
  67. </tr>
  68. <tr>
  69. <!-- <th>受话坐席:</th>
  70. <td>
  71. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  72. data-live-search="true">
  73. <option value="">请选择坐席</option>
  74. </select>
  75. </td>
  76. <th><span class="nameJustified">审核员:</span></th>
  77. <td>
  78. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  79. multiple data-live-search="true">
  80. <option value="">请选择调度员</option>
  81. </select>
  82. </td> -->
  83. </tr>
  84. <tr>
  85. <th>承办单位:</th>
  86. <td style="position: relative;">
  87. <div class="inpBox">
  88. <input type="text" class="inps" />
  89. <i class="Cleans fa fa-close"></i>
  90. <i class="xl xl_one"></i>
  91. <div class="addTree xlAdd">
  92. <ul id="addTreeDemo" class="ztree"></ul>
  93. </div>
  94. </div>
  95. <div class="selDpart1">
  96. <ul id="sponsor">
  97. </ul>
  98. </div>
  99. </td>
  100. <th>来电类型:</th>
  101. <td>
  102. <select class="form-control" id="type">
  103. </select>
  104. </td>
  105. <th>反映区域:</th>
  106. <td>
  107. <select name="" id="sourceAreas" class="form-control Min-width">
  108. </select>
  109. <botton class="btns exportFile">导出</botton>
  110. </td>
  111. </tr>
  112. </table>
  113. </div>
  114. </div>
  115. <div>
  116. <div style="width: 100%; padding: 10px">
  117. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  118. data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-formatter="serialNumber" data-align="center">
  122. 序号
  123. </th>
  124. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  125. 工单单号
  126. </th>
  127. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  128. 诉求标题
  129. </th>
  130. <th data-field="DeptName" data-align="center">
  131. 承办单位
  132. </th>
  133. <!-- <th data-field="OtherDeptName" data-align="center">
  134. 协办单位
  135. </th> -->
  136. <!-- <th data-field="UserName" data-align="center">
  137. 受理人
  138. </th> -->
  139. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  140. 办理状态
  141. </th>
  142. <!--<th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>-->
  143. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  144. 时限
  145. </th>
  146. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  147. 办理时限
  148. </th>
  149. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  150. 操作
  151. </th>
  152. </tr>
  153. </thead>
  154. <tbody class="list"></tbody>
  155. </table>
  156. </div>
  157. </div>
  158. </div>
  159. </div>
  160. <!--下载框-->
  161. <div class="t-shade lyxz">
  162. <div class="shade_k">
  163. <div class="shade_title">
  164. <span>录音播放与下载<srong class="cknum"></srong></span>
  165. <span class="setwin gbly"><a>x</a></span>
  166. </div>
  167. <div class="shade_content">
  168. <div class="Ly_box audiojs"></div>
  169. </div>
  170. </div>
  171. </div>
  172. <input type="hidden" id="PID" />
  173. <input type="hidden" id="Dpment" />
  174. </div>
  175. <script src="../js/layui/layui.js"></script>
  176. <script src="../js/bootstrap-select.js"></script>
  177. <script src="../css/laydate/laydate.js"></script>
  178. <script src="../My97DatePicker/WdatePicker.js"></script>
  179. <script src="../js/zTree/jquery.ztree.core.js"></script>
  180. <script src="../js/search/screen.js"></script>
  181. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  182. <script>
  183. var wid = helper.request.queryString("states");
  184. var roleCode = $.cookie("code")
  185. if (wid) {
  186. $("#state").val(wid);
  187. }
  188. $(document).ready(function () {
  189. load();
  190. laydate.skin("blue");
  191. laydate({
  192. elem: "#starttime",
  193. event: "focus",
  194. });
  195. laydate({
  196. elem: "#endtime",
  197. event: "focus",
  198. });
  199. if (roleCode === "GLY") {
  200. $(".organizerDisplay").show()
  201. } else {
  202. $(".organizerDisplay").hide()
  203. }
  204. });
  205. //关闭录音弹出
  206. $(".gbly").click(function () {
  207. $(".lyxz").removeClass("cx");
  208. $("audio")[0].pause();
  209. });
  210. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  211. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  212. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  213. });
  214. //获取查询信息
  215. function load() {
  216. //坐席
  217. var usercodeID = "";
  218. var usercode_ = $("#ZX").val(); //坐席
  219. if (usercode_ != null) {
  220. $(usercode_).each(function (i, n) {
  221. var obj1 = "";
  222. obj1 = n + ",";
  223. usercodeID += obj1;
  224. });
  225. } else {
  226. usercodeID = "";
  227. }
  228. // 调度员
  229. var ddusercodeID = "";
  230. var ddusercode_ = $("#yardman").val(); //坐席
  231. if (ddusercode_ != null) {
  232. $(ddusercode_).each(function (i, n) {
  233. var obj2 = "";
  234. obj2 = n + ",";
  235. ddusercodeID += obj2;
  236. });
  237. } else {
  238. ddusercodeID = "";
  239. }
  240. //先销毁表格
  241. $("#orderlist").bootstrapTable("destroy");
  242. //初始化表格,动态从服务器加载数据
  243. $("#orderlist").bootstrapTable({
  244. method: "get", //使用get请求到服务器获取数据
  245. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  246. contentType: "application/x-www-form-urlencoded",
  247. striped: true, //表格显示条纹
  248. pagination: true, //启动分页
  249. pageSize: 10, //每页显示的记录数
  250. pageNumber: 1, //当前第几页
  251. pageList: [10, 20, 50, 100], //记录数可选列表
  252. search: false, //是否启用查询
  253. showColumns: false, //显示下拉框勾选要显示的列
  254. showRefresh: false, //显示刷新按钮
  255. sidePagination: "server", //表示服务端请求
  256. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  257. //设置为limit可以获取limit, offset, search, sort, order
  258. queryParamsType: "undefined",
  259. queryParams: function queryParams(params) {
  260. //设置查询参数
  261. var param = {
  262. page: params.pageNumber,
  263. pagesize: params.pageSize,
  264. workid: $("#wids").val(),
  265. state: $("#state").val(), //=工单状态
  266. type: $("#type").val(), //=工单类型
  267. bigtype: $("#bigtype").val(), //=大类别
  268. smalltype: $("#smalltype").val(), //=小类别
  269. key: $("#key").val(), //=关键字
  270. tel: $("#tel").val(), //=客户电话
  271. name: $("#name").val(), //=客户名称
  272. usercode: usercodeID, //=坐席工号
  273. ddusercode: ddusercodeID,
  274. keyid: $("#keyid").val(), //=关键词id
  275. source: $("#source").val(), //=来源&
  276. starttime: $("#starttime").val(), //=开始时间
  277. endtime: $("#endtime").val(), //=结束时间
  278. deptid: $("#PID").val(),
  279. type: $("#type").val(),
  280. tab: 12, //待处理
  281. distribute: 0,
  282. sourcearea: $("#sourceAreas").val(), //区域
  283. token: $.cookie("token"),
  284. };
  285. return param;
  286. },
  287. onLoadSuccess: function (data) {
  288. //加载成功时执行
  289. // layer.msg("加载成功");
  290. //console.log(data);
  291. },
  292. onLoadError: function () {
  293. //加载失败时执行
  294. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  295. },
  296. });
  297. }
  298. //状态
  299. function States(val, row) {
  300. var html = "";
  301. switch (val + "") {
  302. case "0":
  303. html = "新工单";
  304. if (row.F_IsReturn == 1) {
  305. html = "新工单(回退)";
  306. }
  307. break;
  308. case "1":
  309. html = "待审核";
  310. break;
  311. case "2":
  312. html = '<span style="color:#FF0000;">待查收</span>';
  313. break;
  314. case "3":
  315. html = "退回审核中";
  316. break;
  317. case "4":
  318. html = "办理中";
  319. break;
  320. case "5":
  321. html = "延时审核";
  322. break;
  323. case "6":
  324. html = "待审核";
  325. break;
  326. case "7":
  327. html = "已回访";
  328. break;
  329. case "8":
  330. if (String(row.F_Identification) === "0") {
  331. html = "重置转发";
  332. } else if (String(row.F_Identification) === "1") {
  333. html = "退回重办";
  334. } else {
  335. html = "重办中";
  336. }
  337. break;
  338. case "9":
  339. html = "已结案";
  340. break;
  341. case "10":
  342. html = "待审核";
  343. break;
  344. case "11":
  345. html = "重办待交办";
  346. break;
  347. case "12":
  348. html = "待审核";
  349. break;
  350. case "13":
  351. html = "待督办";
  352. break;
  353. }
  354. return html;
  355. }
  356. //时限
  357. function OverTime(val, row) {
  358. if (val == 1) {
  359. return (
  360. '<div class="" style="cursor: pointer;">' +
  361. '<span class="Greens">' +
  362. row.GapTime +
  363. "</span>" +
  364. "</div>"
  365. );
  366. } else if (val == 2) {
  367. return (
  368. '<div class="" style="cursor: pointer;">' +
  369. '<span class="Yellows">' +
  370. row.GapTime +
  371. "</span>" +
  372. "</div>"
  373. );
  374. } else if (val == 3) {
  375. return (
  376. '<div class="" style="cursor: pointer;">' +
  377. '<span class="Reds">' +
  378. row.GapTime +
  379. "</span>" +
  380. "</div>"
  381. );
  382. }
  383. }
  384. //办理时限
  385. function BanTime(val) {
  386. if (val) {
  387. var time = val.substring(0, val.indexOf(" "));
  388. return (
  389. '<div class="" style="cursor: pointer;">' +
  390. "<span>" +
  391. time +
  392. "</span>" +
  393. "</div>"
  394. );
  395. }
  396. }
  397. //音频
  398. function setCode(val) {
  399. if (val) {
  400. return (
  401. '<div class="imgs" style="cursor: pointer;">' +
  402. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  403. val +
  404. '" />' +
  405. "</div>"
  406. );
  407. } else {
  408. return "";
  409. }
  410. }
  411. //编号
  412. function serialNumber(val, row, index) {
  413. return index + 1;
  414. }
  415. function GetCont(val) {
  416. if (val) {
  417. var str = "<div ";
  418. if (val.length > 10) {
  419. str = str + ' title="' + val + '" ';
  420. val = val.substr(0, 10) + "...";
  421. }
  422. return str + ">" + val + "</div>";
  423. } else {
  424. return "";
  425. }
  426. }
  427. //操作
  428. function Dispose(val, row) {
  429. var Rows = row.Buttons;
  430. var html = "";
  431. for (var i = 0; i < Rows.length; i++) {
  432. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  433. if (html1) {
  434. html1 = html1.replace("data", val);
  435. html1 = html1.replace("isProtect", row.F_IsProtect);
  436. html1 = html1.replace("row", row.F_MainDeptId);
  437. }
  438. html += html1;
  439. }
  440. return html;
  441. }
  442. //查看详情
  443. function ckxq(str) {
  444. layer.open({
  445. type: 2,
  446. content: "../CommonHtml/WorkDatil.html?wid=" + str +
  447. "&workOrderType=todo", //iframe的url,no代表不显示滚动条
  448. title: "工单详情",
  449. area: ["100%", "100%"], //宽高
  450. });
  451. }
  452. //编辑
  453. function bj(str) {
  454. layer.open({
  455. type: 2,
  456. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  457. title: "审核工单",
  458. area: ["96%", "80%"], //宽高
  459. });
  460. }
  461. //删除
  462. function move(str) {
  463. layer.confirm(
  464. "确定删除工单?", {
  465. btn: ["是", "否"], //按钮
  466. },
  467. function () {
  468. $.post(
  469. huayi.config.callcenter_url +
  470. "WorkOrder/DelWorkOrder", {
  471. ids: str,
  472. token: $.cookie("token"),
  473. },
  474. function (result) {
  475. result = JSON.parse(result);
  476. if (result.state.toLowerCase() == "success") {
  477. layer.msg("删除成功");
  478. load();
  479. }
  480. }
  481. );
  482. }
  483. );
  484. }
  485. //提交
  486. function tj(str) {
  487. layer.confirm(
  488. "确定要提交工单么?", {
  489. btn: ["确定", "取消"], //按钮
  490. },
  491. function () {
  492. //请求后台数据
  493. /*发送请求*/
  494. $.post(
  495. huayi.config.callcenter_url +
  496. "WorkOrder/SubmitWorkOrder", {
  497. ids: str,
  498. token: $.cookie("token"),
  499. },
  500. function (result) {
  501. result = JSON.parse(result);
  502. if (result.state.toLowerCase() == "success") {
  503. layer.msg("提交成功");
  504. load();
  505. }
  506. }
  507. );
  508. }
  509. );
  510. }
  511. //交办
  512. function jb(str) {
  513. layer.open({
  514. type: 2,
  515. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  516. title: "工单交办",
  517. area: ["87%", "80%"], //宽高
  518. });
  519. }
  520. //领导批示
  521. function lader(str) {
  522. layer.open({
  523. type: 2,
  524. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  525. title: "领导批示",
  526. area: ["60%", "80%"], //宽高
  527. });
  528. }
  529. //市长批示
  530. function city(str) {
  531. layer.open({
  532. type: 2,
  533. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  534. title: "领导批示",
  535. area: ["60%", "80%"], //宽高
  536. });
  537. }
  538. //办理
  539. function bl(str, isProtect) {
  540. layer.open({
  541. type: 2,
  542. content: "../CommonHtml/banli.html?wid=" +
  543. str +
  544. "&isProtect=" +
  545. isProtect, //iframe的url,no代表不显示滚动条
  546. title: "办理工单",
  547. area: ["60%", "80%"], //宽高
  548. });
  549. }
  550. //派单
  551. function pd(str) {
  552. layer.open({
  553. type: 2,
  554. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  555. title: "派单",
  556. area: ["87%", "80%"], //宽高
  557. });
  558. }
  559. //督办
  560. function Supervision(str) {
  561. layer.open({
  562. type: 2,
  563. content: "../CommonHtml/Supervision_.html?wid=" +
  564. str +
  565. "&type=1", //iframe的url,no代表不显示滚动条
  566. title: "督办",
  567. area: ["60%", "80%"], //宽高
  568. });
  569. }
  570. //督查
  571. function Supervision_(str) {
  572. layer.open({
  573. type: 2,
  574. content: "../CommonHtml/Supervision_.html?wid=" +
  575. str +
  576. "&type=2", //iframe的url,no代表不显示滚动条
  577. title: "监察",
  578. area: ["60%", "80%"], //宽高
  579. });
  580. }
  581. //强制结案
  582. function StrongLawsuit(str) {
  583. layer.open({
  584. type: 2,
  585. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  586. title: "强制结案",
  587. area: ["60%", "80%"], //宽高
  588. });
  589. }
  590. //回退BackDtail
  591. function BackDtail(str) {
  592. layer.open({
  593. type: 2,
  594. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  595. title: "工单回退",
  596. area: ["60%", "80%"], //宽高
  597. });
  598. }
  599. //查收
  600. function cs(str) {
  601. $.post(
  602. huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  603. workorderid: str,
  604. token: $.cookie("token"),
  605. },
  606. function (result) {
  607. result = JSON.parse(result);
  608. if (result.state.toLowerCase() == "success") {
  609. layer.msg("查收成功");
  610. load();
  611. }
  612. }
  613. );
  614. layer.open({
  615. type: 2,
  616. content: "../CommonHtml/WorkDatil.html?wid=" + str + "&check=check", //iframe的url,no代表不显示滚动条
  617. title: "工单详情",
  618. area: ["100%", "100%"], //宽高
  619. });
  620. // layer.confirm(
  621. // "确定要查收?",
  622. // {
  623. // btn: ["是", "否"], //按钮
  624. // },
  625. // function () {}
  626. // );
  627. }
  628. //收回
  629. function sh(str) {
  630. layer.confirm(
  631. "确定要回收?", {
  632. btn: ["是", "否"], //按钮
  633. },
  634. function () {
  635. $.post(
  636. huayi.config.callcenter_url +
  637. "WorkOrder/TakeBackWorkOrder", {
  638. workorderid: str,
  639. token: $.cookie("token"),
  640. },
  641. function (result) {
  642. result = JSON.parse(result);
  643. if (result.state.toLowerCase() == "success") {
  644. layer.msg("回收");
  645. load();
  646. }
  647. }
  648. );
  649. }
  650. );
  651. }
  652. //撤回
  653. function withdraw(str) {
  654. layer.confirm(
  655. "确定要撤回吗?", {
  656. btn: ["是", "否"], //按钮
  657. },
  658. function () {
  659. $.post(
  660. huayi.config.callcenter_url +
  661. "WorkOrder/WithdrawWorkOrder", {
  662. workorderid: str,
  663. token: $.cookie("token"),
  664. },
  665. function (result) {
  666. result = JSON.parse(result);
  667. if (result.state.toLowerCase() == "success") {
  668. layer.msg("撤回成功");
  669. load();
  670. }
  671. }
  672. );
  673. }
  674. );
  675. }
  676. //退回申请
  677. function th(str) {
  678. layer.open({
  679. type: 2,
  680. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: "申请退回工单",
  682. area: ["60%", "80%"], //宽高
  683. });
  684. }
  685. //审核退回申请
  686. function shth(str) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  690. title: "审核退回申请",
  691. area: ["60%", "80%"], //宽高
  692. });
  693. }
  694. //办理
  695. // function th(str) {
  696. // layer.open({
  697. // type: 2,
  698. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  699. // title: '办理工单',
  700. // area: ['35%', '30%'], //宽高
  701. // });
  702. // }
  703. //处理审核
  704. function auditdeal(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. title: "处理审核",
  709. area: ["80%", "80%"], //宽高
  710. });
  711. }
  712. //转督办
  713. function zdb(str) {
  714. layer.confirm(
  715. "确定督办吗?", {
  716. btn: ["是", "否"], //按钮
  717. },
  718. function () {
  719. $.post(
  720. huayi.config.callcenter_url +
  721. "WorkOrder/RemindWorkOrder", {
  722. workorderid: str,
  723. type: 1,
  724. state: 0,
  725. token: $.cookie("token"),
  726. },
  727. function (result) {
  728. result = JSON.parse(result);
  729. if (result.state.toLowerCase() == "success") {
  730. layer.msg("操作成功");
  731. load();
  732. }
  733. }
  734. );
  735. }
  736. );
  737. }
  738. //申请延时
  739. function ys(str) {
  740. layer.open({
  741. type: 2,
  742. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  743. title: "申请延时",
  744. area: ["60%", "80%"], //宽高
  745. });
  746. }
  747. //审核申请延时
  748. function shys(str) {
  749. layer.open({
  750. type: 2,
  751. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  752. title: "审核延时申请",
  753. area: ["60%", "80%"], //宽高
  754. });
  755. }
  756. //诉求回访
  757. function hf(str) {
  758. layer.open({
  759. type: 2,
  760. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  761. title: "工单回访",
  762. area: ["60%", "80%"], //宽高
  763. });
  764. }
  765. //重办工单
  766. function cb(str) {
  767. layer.open({
  768. type: 2,
  769. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  770. title: "重办工单",
  771. area: ["60%", "80%"], //宽高
  772. });
  773. }
  774. //结案
  775. function Lawsuit(str) {
  776. layer.open({
  777. type: 2,
  778. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  779. title: "诉求单结案",
  780. area: ["60%", "80%"], //宽高
  781. });
  782. }
  783. $(".Appeal").click(function () {
  784. layer.open({
  785. type: 2,
  786. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  787. title: "新增诉求",
  788. area: ["85%", "80%"], //宽高
  789. });
  790. });
  791. //上传文件
  792. function upload() {
  793. if (document.getElementById("upFile").files.length > 0) {
  794. var formData = new FormData();
  795. formData.append(
  796. "upFile",
  797. document.getElementById("upFile").files[0]
  798. );
  799. formData.append("token", $.cookie("token"));
  800. $.ajax({
  801. url: huayi.config.callcenter_url +
  802. "/WorkOrder/UploadFile",
  803. type: "POST",
  804. data: formData,
  805. /**
  806. *必须false才会自动加上正确的Content-Type
  807. */
  808. contentType: false,
  809. /**
  810. * 必须false才会避开jQuery对 formdata 的默认处理
  811. * XMLHttpRequest会对 formdata 进行正确的处理
  812. */
  813. processData: false,
  814. success: function (result) {
  815. document.getElementById(
  816. "upFile"
  817. ).outerHTML = document.getElementById(
  818. "upFile"
  819. ).outerHTML;
  820. $("#upFile").change(function () {
  821. upload();
  822. });
  823. var r = $.parseJSON(result);
  824. if (r.state.toLowerCase() == "success") {
  825. $(".fjnr").text(r.data);
  826. $("#scfj").show();
  827. }
  828. },
  829. });
  830. } else {
  831. layer.confirm("请上传文件!", {
  832. btn: ["确定"],
  833. });
  834. }
  835. }
  836. //来源
  837. function LY(obj) {
  838. obj.empty();
  839. obj.append(
  840. '<option selected="selected" value="">请选择</option>'
  841. );
  842. $.getJSON(
  843. huayi.config.callcenter_url +
  844. "Dictionary/GetDicValueListById", {
  845. token: $.cookie("token"),
  846. id: 1,
  847. },
  848. function (data) {
  849. if (data.state.toLowerCase() == "success") {
  850. var content = data.data;
  851. $(content).each(function (i, n) {
  852. $(
  853. "<option value='" +
  854. n.F_ValueId +
  855. "'>" +
  856. n.F_Value +
  857. "</option>"
  858. ).appendTo(obj);
  859. });
  860. }
  861. }
  862. );
  863. }
  864. //类别
  865. function LB(obj) {
  866. obj.empty();
  867. obj.append(
  868. '<option selected="selected" value="">请选择</option>'
  869. );
  870. $.getJSON(
  871. huayi.config.callcenter_url +
  872. "Dictionary/GetDicValueListById", {
  873. token: $.cookie("token"),
  874. id: 2,
  875. },
  876. function (data) {
  877. if (data.state.toLowerCase() == "success") {
  878. var content = data.data;
  879. $(content).each(function (i, n) {
  880. $(
  881. "<option value='" +
  882. n.F_ValueId +
  883. "'>" +
  884. n.F_Value +
  885. "</option>"
  886. ).appendTo(obj);
  887. });
  888. }
  889. }
  890. );
  891. }
  892. // 主题
  893. function ZT(obj) {
  894. obj.empty();
  895. obj.append(
  896. '<option selected="selected" value="">请选择</option>'
  897. );
  898. $.getJSON(
  899. huayi.config.callcenter_url +
  900. "Dictionary/GetDicValueListById", {
  901. token: $.cookie("token"),
  902. id: 3,
  903. },
  904. function (data) {
  905. if (data.state.toLowerCase() == "success") {
  906. var content = data.data;
  907. $(content).each(function (i, n) {
  908. $(
  909. "<option value='" +
  910. n.F_ValueId +
  911. "'>" +
  912. n.F_Value +
  913. "</option>"
  914. ).appendTo(obj);
  915. });
  916. }
  917. }
  918. );
  919. }
  920. function tree() {
  921. $.get(
  922. huayi.config.callcenter_url + "Department/GetDeptList", {
  923. token: $.cookie("token"),
  924. // "pid": pid
  925. },
  926. function (result) {
  927. result = $.parseJSON(result);
  928. $.fn.zTree.init(
  929. $("#addTreeDemo"),
  930. setting1,
  931. result.data
  932. ); //实例化树形图
  933. }
  934. );
  935. }
  936. var setting1 = {
  937. data: {
  938. key: {
  939. name: "F_DeptName",
  940. },
  941. simpleData: {
  942. enable: true,
  943. idKey: "F_DeptId",
  944. pIdKey: "F_PartentId",
  945. rootPId: 0,
  946. },
  947. },
  948. callback: {
  949. onClick: zTreeOnClick,
  950. },
  951. };
  952. function zTreeOnClick(event, treeId, treeNode) {
  953. if (treeNode.level >= 1) {
  954. $(".inps").val(treeNode.F_DeptName);
  955. $("#PID").val(treeNode.F_DeptId);
  956. $("#Dpment").val(treeNode.F_DeptName);
  957. $(".Cleans").show();
  958. }
  959. }
  960. $(".exportFile").click(function () {
  961. var usercode_ = $("#ZX").val(); //坐席
  962. if (usercode_ != null) {
  963. $(usercode_).each(function (i, n) {
  964. var obj1 = "";
  965. obj1 = n + ",";
  966. usercodeID += obj1;
  967. });
  968. } else {
  969. usercodeID = "";
  970. }
  971. // 调度员
  972. var ddusercodeID = "";
  973. var ddusercode_ = $("#yardman").val(); //坐席
  974. if (ddusercode_ != null) {
  975. $(ddusercode_).each(function (i, n) {
  976. var obj2 = "";
  977. obj2 = n + ",";
  978. ddusercodeID += obj2;
  979. });
  980. } else {
  981. ddusercodeID = "";
  982. }
  983. // var isproresult = 2 // 已办未果
  984. var key = $("#key").val() //=关键字
  985. var tel = $("#tel").val() //=客户电话
  986. var name = $("#name").val() //=客户名称
  987. var usercode = usercodeID //=坐席工号
  988. var ddusercode = ddusercodeID
  989. var source = $("#source").val() //=来源&
  990. var starttime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[0] //=开始时间
  991. var endtime = $("#starttime").val() && $("#starttime").val().split(" ~ ")[1] //=结束时间
  992. var deptid = $("#PID").val()
  993. var type = $("#type").val() //=工单类型
  994. var dealtype = $("#dealtype").val()
  995. var sourcearea = $("#sourceAreas").val() //区域
  996. var workid = $("#wids").val()
  997. var state = "" //=工单状态
  998. var tab = 12
  999. var keyid = $("#keyid").val() //=关键词id
  1000. var url = huayi.config.callcenter_url + "WorkOrder/GetDWDealList?token=" + $.cookie("token");
  1001. url += "&workid=" + workid + "&state=" + state + "&tab=" + tab + "&type=" + type + "&key=" + key +
  1002. "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode +
  1003. "&keyid=" + keyid + "&source=" + source + "&starttime=" + starttime + "&endtime=" + endtime +
  1004. "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&dealtype=" + dealtype + "&isdc=1";
  1005. window.location.href = url;
  1006. })
  1007. </script>
  1008. </body>
  1009. </html>