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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8" />
  5. <title>待审转办</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css" />
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">工单处理</a>&gt;
  22. <a href="" class="nowPosition">待审转办</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px" class="tj_content clearFix">
  30. <div style="padding: 10px" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>来电时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="starttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. </tr>
  53. <tr>
  54. <th>事项编号:</th>
  55. <td>
  56. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  57. </td>
  58. <th><span class="nameJustified">来电人:</span></th>
  59. <td>
  60. <input type="text" id="name" class="form-control" />
  61. </td>
  62. <!-- <th>工单状态:</th>
  63. <td>
  64. <select name="" id="state" class="select">
  65. <option value="" selected="selected">请选择</option>
  66. <option value="0">新工单</option>
  67. <option value="10">待审核</option>
  68. <option value="6">已办理</option>
  69. </select>
  70. </td> -->
  71. <th><span class="nameJustified">关键字:</span></th>
  72. <td>
  73. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  74. <botton class="btns Seach">搜索</botton>
  75. </td>
  76. </tr>
  77. <tr>
  78. <th>受话坐席:</th>
  79. <td>
  80. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  81. data-live-search="true">
  82. <option value="">请选择坐席</option>
  83. </select>
  84. </td>
  85. <th><span class="nameJustified">审核员:</span></th>
  86. <td>
  87. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  88. multiple data-live-search="true">
  89. <option value="">请选择调度员</option>
  90. </select>
  91. </td>
  92. <th>反映区域:</th>
  93. <td>
  94. <select name="" id="sourceAreas" class="form-control Min-width">
  95. </select>
  96. <botton class="btns exportFile">导出</botton>
  97. </td>
  98. </tr>
  99. <tr>
  100. <th>承办单位:</th>
  101. <td style="position: relative;">
  102. <div class="inpBox">
  103. <input type="text" class="inps" onkeyup="darptSearch()" />
  104. <i class="Cleans fa fa-close"></i>
  105. <i class="xl xl_one"></i>
  106. <div class="addTree xlAdd">
  107. <ul id="addTreeDemo" class="ztree"></ul>
  108. </div>
  109. </div>
  110. <div class="selDpart1">
  111. <ul id="sponsor">
  112. </ul>
  113. </div>
  114. </td>
  115. <th>来电类型:</th>
  116. <td>
  117. <select class="form-control" id="type">
  118. </select>
  119. </td>
  120. <th></th>
  121. <td style="text-align: center;">
  122. </td>
  123. </tr>
  124. </table>
  125. </div>
  126. </div>
  127. <div>
  128. <div style="width: 100%; padding: 10px">
  129. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  130. data-pagination="true">
  131. <thead>
  132. <tr>
  133. <th data-checkbox="true"></th>
  134. <th data-align="center" data-formatter="setCode">序号</th>
  135. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">
  136. 工单单号
  137. </th>
  138. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">
  139. 诉求标题
  140. </th>
  141. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">
  142. 来电内容
  143. </th>
  144. <th data-field="DeptName" data-align="center">
  145. 承办单位
  146. </th>
  147. <!-- <th data-field="OtherDeptName" data-align="center">
  148. 协办单位
  149. </th> -->
  150. <th data-field="UserName" data-align="center">
  151. 受理人
  152. </th>
  153. <th data-field="F_WorkState" data-align="center" data-formatter="States">
  154. 办理状态
  155. </th>
  156. <!--<th
  157. data-field="FilePath"
  158. data-formatter="setCode"
  159. data-align="center"
  160. >
  161. 录音
  162. </th>-->
  163. <th data-field="OverState" data-formatter="OverTime" data-align="center">
  164. 时限
  165. </th>
  166. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">
  167. 办理时限
  168. </th>
  169. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">
  170. 操作
  171. </th>
  172. </tr>
  173. </thead>
  174. <tbody class="list"></tbody>
  175. </table>
  176. </div>
  177. </div>
  178. </div>
  179. </div>
  180. <!--下载框-->
  181. <div class="t-shade lyxz">
  182. <div class="shade_k">
  183. <div class="shade_title">
  184. <span>录音播放与下载<srong class="cknum"></srong></span>
  185. <span class="setwin gbly"><a>x</a></span>
  186. </div>
  187. <div class="shade_content">
  188. <div class="Ly_box audiojs"></div>
  189. </div>
  190. </div>
  191. </div>
  192. <input type="hidden" id="PID" />
  193. <input type="hidden" id="Dpment" />
  194. </div>
  195. <script src="../js/layui/layui.js"></script>
  196. <script src="../js/bootstrap-select.js"></script>
  197. <script src="../css/laydate/laydate.js"></script>
  198. <script src="../My97DatePicker/WdatePicker.js"></script>
  199. <script src="../js/zTree/jquery.ztree.core.js"></script>
  200. <script src="../js/search/screen.js"></script>
  201. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  202. <script>
  203. var wid = helper.request.queryString("states");
  204. if (wid) {
  205. $("#state").val(wid);
  206. }
  207. $(document).ready(function () {
  208. load();
  209. laydate.skin("blue");
  210. laydate({
  211. elem: "#starttime",
  212. event: "focus",
  213. });
  214. laydate({
  215. elem: "#endtime",
  216. event: "focus",
  217. });
  218. });
  219. //关闭录音弹出
  220. $(".gbly").click(function () {
  221. $(".lyxz").removeClass("cx");
  222. $("audio")[0].pause();
  223. });
  224. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  225. $(".success").removeClass("success"); //去除之前选中的行的,选中样式
  226. $(ele).addClass("success"); //添加当前选中的 success样式用于区别
  227. });
  228. //获取查询信息
  229. function load() {
  230. //坐席
  231. var usercodeID = "";
  232. var usercode_ = $("#ZX").val(); //坐席
  233. if (usercode_ != null) {
  234. $(usercode_).each(function (i, n) {
  235. var obj1 = "";
  236. obj1 = n + ",";
  237. usercodeID += obj1;
  238. });
  239. } else {
  240. usercodeID = "";
  241. }
  242. // 调度员
  243. var ddusercodeID = "";
  244. var ddusercode_ = $("#yardman").val(); //坐席
  245. if (ddusercode_ != null) {
  246. $(ddusercode_).each(function (i, n) {
  247. var obj2 = "";
  248. obj2 = n + ",";
  249. ddusercodeID += obj2;
  250. });
  251. } else {
  252. ddusercodeID = "";
  253. }
  254. //先销毁表格
  255. $("#orderlist").bootstrapTable("destroy");
  256. //初始化表格,动态从服务器加载数据
  257. $("#orderlist").bootstrapTable({
  258. method: "get", //使用get请求到服务器获取数据
  259. url: huayi.config.callcenter_url + "WorkOrder/GetLDDealList", //获取数据的Servlet地址
  260. contentType: "application/x-www-form-urlencoded",
  261. striped: true, //表格显示条纹
  262. pagination: true, //启动分页
  263. pageSize: 10, //每页显示的记录数
  264. pageNumber: 1, //当前第几页
  265. pageList: [10, 20, 50, 100], //记录数可选列表
  266. search: false, //是否启用查询
  267. showColumns: false, //显示下拉框勾选要显示的列
  268. showRefresh: false, //显示刷新按钮
  269. sidePagination: "server", //表示服务端请求
  270. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  271. //设置为limit可以获取limit, offset, search, sort, order
  272. queryParamsType: "undefined",
  273. queryParams: function queryParams(params) {
  274. //设置查询参数
  275. var param = {
  276. page: params.pageNumber,
  277. pagesize: params.pageSize,
  278. workid: $("#wids").val(),
  279. state: $("#state").val(), //=工单状态
  280. type: $("#type").val(), //=工单类型
  281. bigtype: $("#bigtype").val(), //=大类别
  282. smalltype: $("#smalltype").val(), //=小类别
  283. key: $("#key").val(), //=关键字
  284. tel: $("#tel").val(), //=客户电话
  285. name: $("#name").val(), //=客户名称
  286. // usercode: "",
  287. usercode: usercodeID, //=坐席工号
  288. ddusercode: ddusercodeID,
  289. keyid: $("#keyid").val(), //=关键词id
  290. source: $("#source").val(), //=来源&
  291. starttime: $("#starttime").val(), //=开始时间
  292. endtime: $("#endtime").val(), //=结束时间
  293. deptid: $("#PID").val(),
  294. type: $("#type").val(),
  295. tab: 0, //待处理
  296. sourcearea: $("#sourceAreas").val(), //区域
  297. jianhang: 1, // 多媒体
  298. token: $.cookie("token"),
  299. };
  300. return param;
  301. },
  302. onLoadSuccess: function (data) {
  303. //加载成功时执行
  304. // layer.msg("加载成功");
  305. //console.log(data);
  306. },
  307. onLoadError: function () {
  308. //加载失败时执行
  309. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  310. },
  311. });
  312. }
  313. //状态
  314. function States(val, row) {
  315. var html = "";
  316. switch (val + "") {
  317. case "0":
  318. html = "新工单";
  319. if (row.F_IsReturn == 1) {
  320. html = "新工单(回退)";
  321. }
  322. break;
  323. case "1":
  324. html = "待交办";
  325. break;
  326. case "2":
  327. html = '<span style="color:#FF0000;">待查收</span>';
  328. break;
  329. break;
  330. case "3":
  331. html = "退回审核中";
  332. break;
  333. case "4":
  334. html = "办理中";
  335. break;
  336. case "5":
  337. html = "延时审核";
  338. break;
  339. case "6":
  340. html = "已办理";
  341. break;
  342. case "7":
  343. html = "已回访";
  344. break;
  345. case "8":
  346. html = "重办中";
  347. break;
  348. case "9":
  349. html = "已结案";
  350. break;
  351. case "11":
  352. html = "重办待交办";
  353. break;
  354. }
  355. return html;
  356. }
  357. //时限
  358. function OverTime(val, row) {
  359. if (val == 1) {
  360. return (
  361. '<div class="" style="cursor: pointer;">' +
  362. '<span class="Greens">' +
  363. row.GapTime +
  364. "</span>" +
  365. "</div>"
  366. );
  367. } else if (val == 2) {
  368. return (
  369. '<div class="" style="cursor: pointer;">' +
  370. '<span class="Yellows">' +
  371. row.GapTime +
  372. "</span>" +
  373. "</div>"
  374. );
  375. } else if (val == 3) {
  376. return (
  377. '<div class="" style="cursor: pointer;">' +
  378. '<span class="Reds">' +
  379. row.GapTime +
  380. "</span>" +
  381. "</div>"
  382. );
  383. }
  384. }
  385. //办理时限
  386. function BanTime(val) {
  387. if (val) {
  388. var time = val.substring(0, val.indexOf(" "));
  389. return (
  390. '<div class="" style="cursor: pointer;">' +
  391. "<span>" +
  392. time +
  393. "</span>" +
  394. "</div>"
  395. );
  396. }
  397. }
  398. //音频
  399. function setCode(val) {
  400. if (val) {
  401. return (
  402. '<div class="imgs" style="cursor: pointer;">' +
  403. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' +
  404. val +
  405. '" />' +
  406. "</div>"
  407. );
  408. } else {
  409. return "";
  410. }
  411. }
  412. // 序号
  413. function setCode(val, row, index) {
  414. return index + 1;
  415. }
  416. function GetCont(val) {
  417. if (val) {
  418. var str = "<div ";
  419. if (val.length > 10) {
  420. str = str + ' title="' + val + '" ';
  421. val = val.substr(0, 10) + "...";
  422. }
  423. return str + ">" + val + "</div>";
  424. } else {
  425. return "";
  426. }
  427. }
  428. //操作
  429. function Dispose(val, row) {
  430. var Rows = row.Buttons;
  431. // alert(row.F_WorkOrderId);
  432. var WorkOrderId = row.F_WorkOrderId;
  433. var html = '';
  434. // if (row.F_WorkState == '1') { html += '<a class="xg" onclick="redeploy(' + WorkOrderId + ')">转派&nbsp</a>'; }
  435. for (var i = 0; i < Rows.length; i++) {
  436. if (Rows[i].key != 21) {
  437. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  438. if (html1) {
  439. html1 = html1.replace("data", val);
  440. }
  441. html += html1;
  442. }
  443. }
  444. // html += '<a class="xg" onclick="withdraw(\'' + row.F_WorkOrderId + '\')" title="撤回">撤回</a>'
  445. return html;
  446. }
  447. //转派
  448. function redeploy(WorkOrderId) {
  449. layer.open({
  450. type: 2,
  451. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  452. title: "转派",
  453. area: ["85%", "80%"], //宽高
  454. });
  455. }
  456. //编辑
  457. function bj(str) {
  458. layer.open({
  459. type: 2,
  460. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=jb", //iframe的url,no代表不显示滚动条
  461. title: "编辑工单",
  462. area: ["95%", "95%"], //宽高
  463. });
  464. }
  465. //删除
  466. function move(str) {
  467. layer.confirm(
  468. "确定删除工单?", {
  469. btn: ["是", "否"], //按钮
  470. },
  471. function () {
  472. $.post(
  473. huayi.config.callcenter_url +
  474. "WorkOrder/DelWorkOrder", {
  475. ids: str,
  476. token: $.cookie("token"),
  477. },
  478. function (result) {
  479. result = JSON.parse(result);
  480. if (result.state.toLowerCase() == "success") {
  481. layer.msg("删除成功");
  482. load();
  483. }
  484. }
  485. );
  486. }
  487. );
  488. }
  489. ////删除
  490. function withdraw(str) {
  491. layer.confirm(
  492. "确定撤回?", {
  493. btn: ["是", "否"], //按钮
  494. },
  495. function () {
  496. $.post(
  497. huayi.config.callcenter_url +
  498. "WorkOrder/WithdrawDWorkOrder", {
  499. workorderid: str,
  500. token: $.cookie("token"),
  501. },
  502. function (result) {
  503. result = JSON.parse(result);
  504. if (result.state.toLowerCase() == "success") {
  505. layer.msg("撤回成功");
  506. load();
  507. }
  508. }
  509. );
  510. }
  511. );
  512. }
  513. //提交
  514. function tj(str) {
  515. layer.confirm(
  516. "确定要提交工单么?", {
  517. btn: ["确定", "取消"], //按钮
  518. },
  519. function () {
  520. //请求后台数据
  521. /*发送请求*/
  522. $.post(
  523. huayi.config.callcenter_url +
  524. "WorkOrder/SubmitWorkOrder", {
  525. ids: str,
  526. token: $.cookie("token"),
  527. },
  528. function (result) {
  529. result = JSON.parse(result);
  530. if (result.state.toLowerCase() == "success") {
  531. layer.msg("提交成功");
  532. load();
  533. }
  534. }
  535. );
  536. }
  537. );
  538. }
  539. //交办
  540. function jb(str) {
  541. layer.open({
  542. type: 2,
  543. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  544. title: "工单交办",
  545. area: ["87%", "80%"], //宽高
  546. });
  547. }
  548. //领导批示
  549. function lader(str) {
  550. layer.open({
  551. type: 2,
  552. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  553. title: "领导批示",
  554. area: ["60%", "80%"], //宽高
  555. });
  556. }
  557. //市长批示
  558. function city(str) {
  559. layer.open({
  560. type: 2,
  561. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  562. title: "领导批示",
  563. area: ["60%", "80%"], //宽高
  564. });
  565. }
  566. //办理
  567. function bl(str) {
  568. layer.open({
  569. type: 2,
  570. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  571. title: "办理工单",
  572. area: ["60%", "80%"], //宽高
  573. });
  574. }
  575. //督办
  576. function Supervision(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/Supervision_.html?wid=" +
  580. str +
  581. "&type=1", //iframe的url,no代表不显示滚动条
  582. title: "督办",
  583. area: ["60%", "80%"], //宽高
  584. });
  585. }
  586. //督查
  587. function Supervision_(str) {
  588. layer.open({
  589. type: 2,
  590. content: "../CommonHtml/Supervision_.html?wid=" +
  591. str +
  592. "&type=2", //iframe的url,no代表不显示滚动条
  593. title: "监察",
  594. area: ["60%", "80%"], //宽高
  595. });
  596. }
  597. //强制结案
  598. function StrongLawsuit(str) {
  599. layer.open({
  600. type: 2,
  601. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  602. title: "强制结案",
  603. area: ["60%", "80%"], //宽高
  604. });
  605. }
  606. //回退BackDtail
  607. function BackDtail(str) {
  608. layer.open({
  609. type: 2,
  610. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  611. title: "工单回退",
  612. area: ["60%", "80%"], //宽高
  613. });
  614. }
  615. //查收
  616. function cs(str) {
  617. layer.confirm(
  618. "确定要查收?", {
  619. btn: ["是", "否"], //按钮
  620. },
  621. function () {
  622. $.post(
  623. huayi.config.callcenter_url +
  624. "WorkOrder/ReceiveWorkOrder", {
  625. workorderid: str,
  626. token: $.cookie("token"),
  627. },
  628. function (result) {
  629. result = JSON.parse(result);
  630. if (result.state.toLowerCase() == "success") {
  631. layer.msg("查收成功");
  632. load();
  633. }
  634. }
  635. );
  636. }
  637. );
  638. }
  639. //收回
  640. function sh(str) {
  641. layer.confirm(
  642. "确定要回收?", {
  643. btn: ["是", "否"], //按钮
  644. },
  645. function () {
  646. $.post(
  647. huayi.config.callcenter_url +
  648. "WorkOrder/TakeBackWorkOrder", {
  649. workorderid: str,
  650. token: $.cookie("token"),
  651. },
  652. function (result) {
  653. result = JSON.parse(result);
  654. if (result.state.toLowerCase() == "success") {
  655. layer.msg("回收");
  656. load();
  657. }
  658. }
  659. );
  660. }
  661. );
  662. }
  663. //强制回收
  664. function recycles() {
  665. layer.confirm("确定要强制退回吗?", {
  666. btn: ["是", "否"], //按钮
  667. });
  668. }
  669. //退回申请
  670. function th(str) {
  671. layer.open({
  672. type: 2,
  673. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  674. title: "申请退回工单",
  675. area: ["60%", "80%"], //宽高
  676. });
  677. }
  678. //审核退回申请
  679. function shth(str) {
  680. layer.open({
  681. type: 2,
  682. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  683. title: "审核退回申请",
  684. area: ["60%", "80%"], //宽高
  685. });
  686. }
  687. //办理
  688. // function th(str) {
  689. // layer.open({
  690. // type: 2,
  691. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  692. // title: '办理工单',
  693. // area: ['35%', '30%'], //宽高
  694. // });
  695. // }
  696. //申请延时
  697. function ys(str) {
  698. layer.open({
  699. type: 2,
  700. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  701. title: "申请延时",
  702. area: ["60%", "80%"], //宽高
  703. });
  704. }
  705. //审核申请延时
  706. function shys(str) {
  707. layer.open({
  708. type: 2,
  709. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  710. title: "审核延时申请",
  711. area: ["60%", "80%"], //宽高
  712. });
  713. }
  714. //诉求回访
  715. function hf(str) {
  716. layer.open({
  717. type: 2,
  718. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  719. title: "工单回访",
  720. area: ["60%", "80%"], //宽高
  721. });
  722. }
  723. //重办工单
  724. function cb(str) {
  725. layer.open({
  726. type: 2,
  727. content: "../CommonHtml/AddAppealDCL.html?wid=" + str + "&workType=cb", //iframe的url,no代表不显示滚动条
  728. title: "重办工单",
  729. area: ["90%", "90%"], //宽高
  730. });
  731. }
  732. //结案
  733. function Lawsuit(str) {
  734. layer.open({
  735. type: 2,
  736. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  737. title: "诉求单结案",
  738. area: ["60%", "80%"], //宽高
  739. });
  740. }
  741. //转督办
  742. function zdb(str, row) {
  743. layer.open({
  744. type: 2,
  745. content: "../CommonHtml/superTrunl.html?wid=" + str,
  746. title: "督办工单",
  747. area: ["60%", "80%"], //宽高
  748. });
  749. }
  750. //驳回重办
  751. function bhcb(str) {
  752. //回退BackDtail
  753. layer.open({
  754. type: 2,
  755. content: "../CommonHtml/rejectionCB.html?wid=" + str, //iframe的url,no代表不显示滚动条
  756. title: "驳回重办",
  757. area: ["60%", "80%"], //宽高
  758. });
  759. }
  760. $(".Appeal").click(function () {
  761. layer.open({
  762. type: 2,
  763. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  764. title: "新增诉求",
  765. area: ["85%", "80%"], //宽高
  766. });
  767. });
  768. //上传文件
  769. function upload() {
  770. if (document.getElementById("upFile").files.length > 0) {
  771. var formData = new FormData();
  772. formData.append(
  773. "upFile",
  774. document.getElementById("upFile").files[0]
  775. );
  776. formData.append("token", $.cookie("token"));
  777. $.ajax({
  778. url: huayi.config.callcenter_url +
  779. "/WorkOrder/UploadFile",
  780. type: "POST",
  781. data: formData,
  782. /**
  783. *必须false才会自动加上正确的Content-Type
  784. */
  785. contentType: false,
  786. /**
  787. * 必须false才会避开jQuery对 formdata 的默认处理
  788. * XMLHttpRequest会对 formdata 进行正确的处理
  789. */
  790. processData: false,
  791. success: function (result) {
  792. document.getElementById(
  793. "upFile"
  794. ).outerHTML = document.getElementById(
  795. "upFile"
  796. ).outerHTML;
  797. $("#upFile").change(function () {
  798. upload();
  799. });
  800. var r = $.parseJSON(result);
  801. if (r.state.toLowerCase() == "success") {
  802. $(".fjnr").text(r.data);
  803. $("#scfj").show();
  804. }
  805. },
  806. });
  807. } else {
  808. layer.confirm("请上传文件!", {
  809. btn: ["确定"],
  810. });
  811. }
  812. }
  813. //来源
  814. function LY(obj) {
  815. obj.empty();
  816. obj.append(
  817. '<option selected="selected" value="">请选择</option>'
  818. );
  819. $.getJSON(
  820. huayi.config.callcenter_url +
  821. "Dictionary/GetDicValueListById", {
  822. token: $.cookie("token"),
  823. id: 1,
  824. },
  825. function (data) {
  826. if (data.state.toLowerCase() == "success") {
  827. var content = data.data;
  828. $(content).each(function (i, n) {
  829. $(
  830. "<option value='" +
  831. n.F_ValueId +
  832. "'>" +
  833. n.F_Value +
  834. "</option>"
  835. ).appendTo(obj);
  836. });
  837. }
  838. }
  839. );
  840. }
  841. //类别
  842. function LB(obj) {
  843. obj.empty();
  844. obj.append(
  845. '<option selected="selected" value="">请选择</option>'
  846. );
  847. $.getJSON(
  848. huayi.config.callcenter_url +
  849. "Dictionary/GetDicValueListById", {
  850. token: $.cookie("token"),
  851. id: 2,
  852. },
  853. function (data) {
  854. if (data.state.toLowerCase() == "success") {
  855. var content = data.data;
  856. $(content).each(function (i, n) {
  857. $(
  858. "<option value='" +
  859. n.F_ValueId +
  860. "'>" +
  861. n.F_Value +
  862. "</option>"
  863. ).appendTo(obj);
  864. });
  865. }
  866. }
  867. );
  868. }
  869. // 主题
  870. function ZT(obj) {
  871. obj.empty();
  872. obj.append(
  873. '<option selected="selected" value="">请选择</option>'
  874. );
  875. $.getJSON(
  876. huayi.config.callcenter_url +
  877. "Dictionary/GetDicValueListById", {
  878. token: $.cookie("token"),
  879. id: 3,
  880. },
  881. function (data) {
  882. if (data.state.toLowerCase() == "success") {
  883. var content = data.data;
  884. $(content).each(function (i, n) {
  885. $(
  886. "<option value='" +
  887. n.F_ValueId +
  888. "'>" +
  889. n.F_Value +
  890. "</option>"
  891. ).appendTo(obj);
  892. });
  893. }
  894. }
  895. );
  896. }
  897. function tree() {
  898. $.get(
  899. huayi.config.callcenter_url + "Department/GetDeptList", {
  900. token: $.cookie("token"),
  901. // "pid": pid
  902. },
  903. function (result) {
  904. result = $.parseJSON(result);
  905. $.fn.zTree.init(
  906. $("#addTreeDemo"),
  907. setting1,
  908. result.data
  909. ); //实例化树形图
  910. }
  911. );
  912. }
  913. var setting1 = {
  914. data: {
  915. key: {
  916. name: "F_DeptName",
  917. },
  918. simpleData: {
  919. enable: true,
  920. idKey: "F_DeptId",
  921. pIdKey: "F_PartentId",
  922. rootPId: 0,
  923. },
  924. },
  925. callback: {
  926. onClick: zTreeOnClick,
  927. },
  928. };
  929. function zTreeOnClick(event, treeId, treeNode) {
  930. if (treeNode.level >= 1) {
  931. $(".inps").val(treeNode.F_DeptName);
  932. $("#PID").val(treeNode.F_DeptId);
  933. $("#Dpment").val(treeNode.F_DeptName);
  934. $(".Cleans").show();
  935. }
  936. }
  937. $(".exportFile").click(function () {
  938. var usercode_ = $("#ZX").val(); //坐席
  939. if (usercode_ != null) {
  940. $(usercode_).each(function (i, n) {
  941. var obj1 = "";
  942. obj1 = n + ",";
  943. usercodeID += obj1;
  944. });
  945. } else {
  946. usercodeID = "";
  947. }
  948. // 调度员
  949. var ddusercodeID = "";
  950. var ddusercode_ = $("#yardman").val(); //坐席
  951. if (ddusercode_ != null) {
  952. $(ddusercode_).each(function (i, n) {
  953. var obj2 = "";
  954. obj2 = n + ",";
  955. ddusercodeID += obj2;
  956. });
  957. } else {
  958. ddusercodeID = "";
  959. }
  960. var workid = $("#wids").val()
  961. var key = $("#key").val() //=关键字
  962. var tel = $("#tel").val() //=客户电话
  963. var name = $("#name").val() //=客户名称
  964. var usercode = usercodeID //=坐席工号
  965. var ddusercode = ddusercodeID
  966. var source = $("#source").val() //=来源&
  967. var starttime = $("#starttime").val() //=开始时间
  968. var endtime = $("#endtime").val() //=结束时间
  969. var deptid = $("#PID").val()
  970. var type = $("#type").val() //=工单类型
  971. var bigtype = $("#bigtype").val()
  972. var smalltype = $("#smalltype").val() //=小类别
  973. var sourcearea = $("#sourceAreas").val() //区域
  974. var state = $("#state").val() == undefined ? "" : $("#state").val() //=工单状态
  975. var tab = 0;
  976. var keyid = $("#keyid").val() //=关键词id
  977. var url = huayi.config.callcenter_url + "WorkOrder/GetLDDealList?token=" + $.cookie("token");
  978. url += "&workid=" + workid + "&state=" + state + "&type=" + type + "&tab=" + tab + "&key=" + key +
  979. "&tel=" +
  980. tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" +
  981. source +
  982. "&starttime=" + starttime + "&endtime=" + endtime + "&deptid=" + deptid + "&sourcearea=" +
  983. sourcearea +
  984. "&bigtype=" + bigtype + "&smalltype=" + smalltype + "&keyid=" + keyid + "&jianhang=1" +
  985. "&isdc=1";
  986. window.location.href = url;
  987. })
  988. </script>
  989. </body>
  990. </html>