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superviseProcessing.html 37KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>督办办理中</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../css/bootstrap-select.css">
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../css/init.css" />
  11. <link rel="stylesheet" href="../css/WorkOrder/WorkOrderList.css">
  12. <link rel="stylesheet" href="../js/layui/css/layui.css">
  13. </head>
  14. <body class="gray-bg">
  15. <div class="wrapper wrapper-content animated fadeInRight">
  16. <div class="daoHang clearfix">
  17. <div class="dhLeft">
  18. <sapn>
  19. <i class="syIcon"></i>位置:
  20. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  21. <a href="javaScript:;">督办管理</a>&gt;
  22. <a href="" class="nowPosition">督办办理中</a>
  23. </sapn>
  24. </div>
  25. <div class="dhRight">
  26. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  27. </div>
  28. </div>
  29. <div style="padding: 10px;" class="tj_content clearFix">
  30. <div style="padding: 10px;" class="tj_content clearFix">
  31. <div>
  32. <span>【搜索信息】</span>
  33. <div class="box_content">
  34. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  35. <tr>
  36. <th>工单来源:</th>
  37. <td>
  38. <select class="form-control" id="source">
  39. </select>
  40. </td>
  41. <th>来电号码:</th>
  42. <td>
  43. <input type="text" id="tel" class="form-control" />
  44. </td>
  45. <th>转督办时间:</th>
  46. <td colspan="3">
  47. <input type="text" id="dbstarttime" class="photo x-color laydate-icon"
  48. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  49. id="dbstrendtime" class="photo x-color laydate-icon" autocomplete="off"
  50. style="height: 35px;" />
  51. </td>
  52. <!-- <th>来电时间:</th>
  53. <td colspan="3">
  54. <input type="text" id="starttime" class="photo x-color laydate-icon"
  55. autocomplete="off" style="height: 35px;" />&nbsp;——&nbsp;<input type="text"
  56. id="endtime" class="photo x-color laydate-icon" autocomplete="off"
  57. style="height: 35px;" />
  58. </td> -->
  59. </tr>
  60. <tr>
  61. <th>事项编号:</th>
  62. <td>
  63. <input type="text" placeholder="输入工单号" id="wids" class="form-control" />
  64. </td>
  65. <th><span class="nameJustified">来电人:</span></th>
  66. <td>
  67. <input type="text" id="name" class="form-control" />
  68. </td>
  69. <th><span class="nameJustified">关键字:</span></th>
  70. <td>
  71. <input type="text" placeholder="输入关键字" id="key" class="form-control Min-width" />
  72. <botton class="btns Seach">搜索</botton>
  73. </td>
  74. </tr>
  75. <tr>
  76. <th>受话坐席:</th>
  77. <td>
  78. <select id="ZX" name="select" class="selectpicker show-tick form-control" multiple
  79. data-live-search="true">
  80. <option value="">请选择坐席</option>
  81. </select>
  82. </td>
  83. <th><span class="nameJustified">审核员:</span></th>
  84. <td>
  85. <select id="yardman" name="select" class="selectpicker show-tick form-control"
  86. multiple data-live-search="true">
  87. <option value="">请选择调度员</option>
  88. </select>
  89. </td>
  90. <th>反映区域:</th>
  91. <td>
  92. <select name="" id="sourceAreas" class="form-control Min-width">
  93. </select>
  94. <botton class="btns exportFile">导出</botton>
  95. </td>
  96. </tr>
  97. <tr>
  98. <th>承办单位:</th>
  99. <td style="position: relative;">
  100. <div class="inpBox">
  101. <input type="text" class="inps" onkeyup="darptSearch()" />
  102. <i class="Cleans fa fa-close"></i>
  103. <i class="xl xl_one"></i>
  104. <div class="addTree xlAdd">
  105. <ul id="addTreeDemo" class="ztree"></ul>
  106. </div>
  107. </div>
  108. <div class="selDpart1">
  109. <ul id="sponsor">
  110. </ul>
  111. </div>
  112. </td>
  113. <th>来电类型:</th>
  114. <td>
  115. <select class="form-control" id="type">
  116. </select>
  117. </td>
  118. <th></th>
  119. <td style="text-align: center;">
  120. </td>
  121. </tr>
  122. </table>
  123. </div>
  124. </div>
  125. <div>
  126. <ul class="nav nav-tabs ul_tab" role="tablist">
  127. <li class="active">
  128. <a>督办待办理</a>
  129. </li>
  130. <li>
  131. <a>督办办理中</a>
  132. </li>
  133. </ul>
  134. <div style="width: 100%;padding: 10px;">
  135. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams"
  136. data-pagination="true">
  137. <thead>
  138. <tr>
  139. <th data-formatter="serialNumber" data-align="center">
  140. 序号
  141. </th>
  142. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单单号</th>
  143. <!-- <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th> -->
  144. <th data-field="F_ComContent" data-formatter="GetCont" data-align="center">工单内容</th>
  145. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  146. </tr>
  147. </thead>
  148. <tbody class="list"></tbody>
  149. </table>
  150. </div>
  151. </div>
  152. </div>
  153. </div>
  154. <!--下载框-->
  155. <div class="t-shade lyxz">
  156. <div class="shade_k">
  157. <div class="shade_title">
  158. <span>录音播放与下载<srong class="cknum"></srong></span>
  159. <span class="setwin gbly"><a>x</a></span>
  160. </div>
  161. <div class="shade_content">
  162. <div class="Ly_box audiojs">
  163. </div>
  164. </div>
  165. </div>
  166. </div>
  167. <input type="hidden" id="PID" />
  168. <input type="hidden" id="Dpment" />
  169. </div>
  170. <script src="../js/layui/layui.js"></script>
  171. <script src="../js/bootstrap-select.js"></script>
  172. <script src="../css/laydate/laydate.js"></script>
  173. <script src="../My97DatePicker/WdatePicker.js"></script>
  174. <script src="../js/zTree/jquery.ztree.core.js"></script>
  175. <script src="../js/search/screen.js"></script>
  176. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  177. <script>
  178. var wid = helper.request.queryString("states");
  179. var roleCode = $.cookie("code");
  180. var Supervisor = 1;
  181. var tab = 0;
  182. if (wid) {
  183. $("#state").val(wid);
  184. }
  185. $(document).ready(function () {
  186. load();
  187. laydate.skin('blue');
  188. // laydate({
  189. // elem: '#starttime',
  190. // event: 'focus',
  191. // });
  192. // laydate({
  193. // elem: '#endtime',
  194. // event: 'focus',
  195. // });
  196. laydate({
  197. elem: '#dbstarttime',
  198. event: 'focus',
  199. istime: true,
  200. format: 'YYYY-MM-DD hh:mm:ss'
  201. });
  202. laydate({
  203. elem: '#dbstrendtime',
  204. event: 'focus',
  205. istime: true,
  206. format: 'YYYY-MM-DD hh:mm:ss'
  207. });
  208. $('.ul_tab li').click(function () {
  209. $(this).addClass("active").siblings().removeClass("active");
  210. var index = $(this).index();
  211. if (index === 0) {
  212. tab = 0;
  213. } else if (index === 1) {
  214. tab = 1;
  215. }
  216. load();
  217. })
  218. });
  219. //关闭录音弹出
  220. $(".gbly").click(function () {
  221. $(".lyxz").removeClass("cx");
  222. $('audio')[0].pause();
  223. });
  224. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  225. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  226. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  227. });
  228. //获取查询信息
  229. function load() {
  230. //坐席
  231. var usercodeID = "";
  232. var usercode_ = $("#ZX").val(); //坐席
  233. if (usercode_ != null) {
  234. $(usercode_).each(function (i, n) {
  235. var obj1 = '';
  236. obj1 = n + ",";
  237. usercodeID += obj1;
  238. })
  239. } else {
  240. usercodeID = ""
  241. }
  242. //调度员
  243. var ddusercodeID = "";
  244. var ddusercode_ = $("#yardman").val(); //坐席
  245. if (ddusercode_ != null) {
  246. $(ddusercode_).each(function (i, n) {
  247. var obj2 = '';
  248. obj2 = n + ",";
  249. ddusercodeID += obj2;
  250. })
  251. } else {
  252. ddusercodeID = ""
  253. }
  254. //先销毁表格
  255. $('#orderlist').bootstrapTable('destroy');
  256. //初始化表格,动态从服务器加载数据
  257. $("#orderlist").bootstrapTable({
  258. method: "get", //使用get请求到服务器获取数据
  259. url: huayi.config.callcenter_url + "workorder/GetSupervList", //获取数据的Servlet地址
  260. contentType: "application/x-www-form-urlencoded",
  261. striped: true, //表格显示条纹
  262. pagination: true, //启动分页
  263. pageSize: 10, //每页显示的记录数
  264. pageNumber: 1, //当前第几页
  265. pageList: [10, 20, 50, 100], //记录数可选列表
  266. search: false, //是否启用查询
  267. showColumns: false, //显示下拉框勾选要显示的列
  268. showRefresh: false, //显示刷新按钮
  269. sidePagination: "server", //表示服务端请求
  270. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  271. //设置为limit可以获取limit, offset, search, sort, order
  272. queryParamsType: "undefined",
  273. queryParams: function queryParams(params) { //设置查询参数
  274. var param = {
  275. page: params.pageNumber,
  276. pagesize: params.pageSize,
  277. workid: $("#wids").val(),
  278. state: $("#state").val(), //=工单状态
  279. type: $("#type").val(), //=工单类型
  280. key: $("#key").val(), //=关键字
  281. tel: $("#tel").val(), //=客户电话
  282. name: $("#name").val(), //=客户名称
  283. usercode: usercodeID, //=坐席工号
  284. ddusercode: ddusercodeID,
  285. keyid: $("#keyid").val(), //=关键词id
  286. source: $("#source").val(), //=来源&
  287. // starttime: $("#starttime").val(), //=开始时间
  288. // endtime: $("#endtime").val(), //=结束时间
  289. dbstarttime: $("#dbstarttime").val(), // 转督办开始时间
  290. dbstrendtime: $("#dbstrendtime").val(), // 转督办结束时间
  291. deptid: $("#PID").val(),
  292. tab: tab, //办理中
  293. sourcearea: $('#sourceAreas').val(), //区域
  294. Supervisor: Supervisor,
  295. token: $.cookie("token")
  296. };
  297. return param;
  298. },
  299. onLoadSuccess: function (data) { //加载成功时执行
  300. // layer.msg("加载成功");
  301. //console.log(data);
  302. },
  303. onLoadError: function () { //加载失败时执行
  304. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  305. }
  306. });
  307. }
  308. //状态
  309. function States(val, row) {
  310. var html = '';
  311. switch (val + '') {
  312. case '0':
  313. html = '新工单';
  314. if (row.F_IsReturn == 1) {
  315. html = '新工单(回退)';
  316. }
  317. break;
  318. case '1':
  319. html = '待交办';
  320. break;
  321. case '2':
  322. html = '待查收';
  323. break;
  324. case '3':
  325. html = '退回审核中';
  326. break;
  327. case '4':
  328. html = '办理中';
  329. break;
  330. case '5':
  331. html = '延时审核';
  332. break;
  333. case '6':
  334. html = '已办理';
  335. break;
  336. case '7':
  337. html = '已回访';
  338. break;
  339. case '8':
  340. html = '重办中';
  341. break;
  342. case '9':
  343. html = '已结案';
  344. break;
  345. }
  346. return html;
  347. }
  348. //时限
  349. function OverTime(val, row) {
  350. if (val == 1) {
  351. return '<div class="" style="cursor: pointer;">' +
  352. '<span class="Greens">' + row.GapTime + '</span>' +
  353. '</div>';
  354. } else if (val == 2) {
  355. return '<div class="" style="cursor: pointer;">' +
  356. '<span class="Yellows">' + row.GapTime + '</span>' +
  357. '</div>';
  358. } else if (val == 3) {
  359. return '<div class="" style="cursor: pointer;">' +
  360. '<span class="Reds">' + row.GapTime + '</span>' +
  361. '</div>';
  362. }
  363. }
  364. //办理时限
  365. function BanTime(val) {
  366. if (val) {
  367. var time = val.substring(0, val.indexOf(' '));
  368. return '<div class="" style="cursor: pointer;">' +
  369. '<span>' + time + '</span>' +
  370. '</div>';
  371. }
  372. }
  373. //音频
  374. function setCode(val) {
  375. if (val) {
  376. return '<div class="imgs" style="cursor: pointer;">' +
  377. '<img src="../img/vice.png" alt="" onclick= "helper.luyin.view(this)" item="' + val + '" />' +
  378. '</div>';
  379. } else {
  380. return '';
  381. }
  382. }
  383. //编号
  384. function serialNumber(val, row, index) {
  385. return index + 1;
  386. }
  387. function GetCont(val) {
  388. if (val) {
  389. var str = '<div '
  390. if (val.length > 20) {
  391. str = str + ' title="' + val + '" ';
  392. val = val.substr(0, 20) + "...";
  393. }
  394. return str + '>' + val + '</div>';
  395. } else {
  396. return '';
  397. }
  398. }
  399. //操作
  400. function Dispose(val, row) {
  401. var Rows = row.Buttons;
  402. // alert(row.F_WorkOrderId);
  403. var WorkOrderId = row.F_WorkOrderId;
  404. var html = '';
  405. for (var i = 0; i < Rows.length; i++) {
  406. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  407. if (html1) {
  408. html1 = html1.replace("data", val);
  409. html1 = html1.replace("row", row.F_MainDeptId);
  410. }
  411. html += html1;
  412. }
  413. if (roleCode !== "WLDW" && tab === 1) {
  414. html += '<a class="xg sendMsg" onclick="sendMsg(\'' + row.F_WorkOrderId + '\')" title="催办">催办</a>';
  415. }
  416. return html;
  417. }
  418. //催办
  419. function sendMsg(wid, depId) {
  420. layer.confirm('确定催办吗', {
  421. btn: ['确定', '取消']
  422. }, function () {
  423. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  424. workorderid: wid,
  425. token: $.cookie("token")
  426. }, function (result) {
  427. result = JSON.parse(result);
  428. if (result.state.toLowerCase() == 'success') {
  429. layer.msg('催办成功')
  430. }
  431. })
  432. })
  433. }
  434. //转派
  435. function redeploy(WorkOrderId) {
  436. layer.open({
  437. type: 2,
  438. content: "../CommonHtml/zhuanpai.html?wid=" + WorkOrderId, //iframe的url,no代表不显示滚动条
  439. title: '转派',
  440. area: ['85%', '80%'], //宽高
  441. });
  442. }
  443. //查看详情
  444. function ckxq(str) {
  445. layer.open({
  446. type: 2,
  447. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  448. title: '工单详情',
  449. area: ['100%', '100%'], //宽高
  450. });
  451. }
  452. //编辑
  453. function bj(str) {
  454. layer.open({
  455. type: 2,
  456. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  457. title: '编辑工单',
  458. area: ['96%', '85%'], //宽高
  459. });
  460. }
  461. //删除
  462. function move(str) {
  463. layer.confirm('确定删除工单?', {
  464. btn: ['是', '否'] //按钮
  465. }, function () {
  466. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  467. ids: str,
  468. token: $.cookie("token")
  469. }, function (result) {
  470. result = JSON.parse(result);
  471. if (result.state.toLowerCase() == "success") {
  472. layer.msg("删除成功");
  473. load();
  474. }
  475. })
  476. });
  477. }
  478. //提交
  479. function tj(str) {
  480. layer.confirm('确定要提交工单么?', {
  481. btn: ['确定', '取消'] //按钮
  482. }, function () {
  483. //请求后台数据
  484. /*发送请求*/
  485. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  486. ids: str,
  487. token: $.cookie("token")
  488. }, function (result) {
  489. result = JSON.parse(result);
  490. if (result.state.toLowerCase() == "success") {
  491. layer.msg("提交成功");
  492. load();
  493. }
  494. })
  495. });
  496. }
  497. //交办
  498. function jb(str) {
  499. layer.open({
  500. type: 2,
  501. content: "../CommonHtml/jiaoban.html?wid=" + str, //iframe的url,no代表不显示滚动条
  502. title: '工单交办',
  503. area: ['87%', '80%'], //宽高
  504. });
  505. }
  506. //领导批示
  507. function lader(str) {
  508. layer.open({
  509. type: 2,
  510. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  511. title: '领导批示',
  512. area: ['60%', '80%'], //宽高
  513. });
  514. }
  515. //市长批示
  516. function city(str) {
  517. layer.open({
  518. type: 2,
  519. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  520. title: '领导批示',
  521. area: ['60%', '80%'], //宽高
  522. });
  523. }
  524. //办理
  525. function bl(str) {
  526. layer.open({
  527. type: 2,
  528. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  529. title: '办理工单',
  530. area: ['60%', '80%'], //宽高
  531. });
  532. }
  533. //督办
  534. function Supervision(str, supervision) {
  535. layer.open({
  536. type: 2,
  537. state: 1,
  538. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' + '&state=1' + '&depId=' +
  539. supervision + "&pageName=superviseUpcoming", //iframe的url,no代表不显示滚动条
  540. title: '督办',
  541. area: ['90%', '90%'], //宽高
  542. });
  543. }
  544. //不督办
  545. function ndb(str) {
  546. layer.open({
  547. type: 2,
  548. state: 2,
  549. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1' +
  550. '&state=2', //iframe的url,no代表不显示滚动条
  551. title: '督办',
  552. area: ['60%', '80%'], //宽高
  553. });
  554. }
  555. function messagesUrge(str) {
  556. layer.confirm('确定催办吗?', {
  557. btn: ['是', '否'] //按钮
  558. }, function () {
  559. $.post(huayi.config.callcenter_url + 'WorkOrder/Reminders', {
  560. workorderid: str,
  561. token: $.cookie("token")
  562. }, function (result) {
  563. result = JSON.parse(result);
  564. if (result.state.toLowerCase() == 'success') {
  565. layer.msg('催办成功')
  566. }
  567. })
  568. });
  569. }
  570. //督查
  571. function Supervision_(str) {
  572. layer.open({
  573. type: 2,
  574. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  575. title: '监察',
  576. area: ['60%', '80%'], //宽高
  577. });
  578. }
  579. //强制结案
  580. function StrongLawsuit(str) {
  581. layer.open({
  582. type: 2,
  583. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  584. title: '强制结案',
  585. area: ['60%', '80%'], //宽高
  586. });
  587. }
  588. //回退BackDtail
  589. function BackDtail(str) {
  590. layer.open({
  591. type: 2,
  592. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  593. title: '工单回退',
  594. area: ['60%', '80%'], //宽高
  595. });
  596. }
  597. //查收
  598. function cs(str) {
  599. layer.confirm('确定要查收?', {
  600. btn: ['是', '否'] //按钮
  601. }, function () {
  602. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  603. workorderid: str,
  604. token: $.cookie("token")
  605. }, function (result) {
  606. result = JSON.parse(result);
  607. if (result.state.toLowerCase() == "success") {
  608. layer.msg("查收成功");
  609. load();
  610. }
  611. })
  612. });
  613. }
  614. //收回
  615. function sh(str) {
  616. layer.confirm('确定要回收?', {
  617. btn: ['是', '否'] //按钮
  618. }, function () {
  619. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  620. workorderid: str,
  621. token: $.cookie("token")
  622. }, function (result) {
  623. result = JSON.parse(result);
  624. if (result.state.toLowerCase() == "success") {
  625. layer.msg("回收");
  626. load();
  627. }
  628. })
  629. });
  630. }
  631. //强制回收
  632. function recycles() {
  633. layer.confirm('确定要强制退回吗?', {
  634. btn: ['是', '否'] //按钮
  635. });
  636. }
  637. //退回申请
  638. function th(str) {
  639. layer.open({
  640. type: 2,
  641. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  642. title: '申请退回工单',
  643. area: ['60%', '80%'], //宽高
  644. });
  645. }
  646. //审核退回申请
  647. function shth(str) {
  648. layer.open({
  649. type: 2,
  650. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  651. title: '审核退回申请',
  652. area: ['60%', '80%'], //宽高
  653. });
  654. }
  655. //办理
  656. // function th(str) {
  657. // layer.open({
  658. // type: 2,
  659. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  660. // title: '办理工单',
  661. // area: ['35%', '30%'], //宽高
  662. // });
  663. // }
  664. //申请延时
  665. function ys(str) {
  666. layer.open({
  667. type: 2,
  668. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  669. title: '申请延时',
  670. area: ['60%', '80%'], //宽高
  671. });
  672. }
  673. //审核申请延时
  674. function shys(str) {
  675. layer.open({
  676. type: 2,
  677. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  678. title: '审核延时申请',
  679. area: ['60%', '80%'], //宽高
  680. });
  681. }
  682. //诉求回访
  683. function hf(str) {
  684. layer.open({
  685. type: 2,
  686. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  687. title: '工单回访',
  688. area: ['60%', '80%'], //宽高
  689. });
  690. }
  691. //重办工单
  692. function cb(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: '重办工单',
  697. area: ['60%', '80%'], //宽高
  698. });
  699. }
  700. //结案
  701. function Lawsuit(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  705. title: '诉求单结案',
  706. area: ['60%', '80%'], //宽高
  707. });
  708. }
  709. //派单
  710. function pd(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  714. title: "办理工单",
  715. area: ["87%", "80%"], //宽高
  716. });
  717. }
  718. $('.Appeal').click(function () {
  719. layer.open({
  720. type: 2,
  721. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  722. title: '新增诉求',
  723. area: ['85%', '80%'], //宽高
  724. });
  725. })
  726. //上传文件
  727. function upload() {
  728. if (document.getElementById("upFile").files.length > 0) {
  729. var formData = new FormData();
  730. formData.append("upFile", document.getElementById("upFile").files[0]);
  731. formData.append("token", $.cookie("token"));
  732. $.ajax({
  733. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  734. type: "POST",
  735. data: formData,
  736. /**
  737. *必须false才会自动加上正确的Content-Type
  738. */
  739. contentType: false,
  740. /**
  741. * 必须false才会避开jQuery对 formdata 的默认处理
  742. * XMLHttpRequest会对 formdata 进行正确的处理
  743. */
  744. processData: false,
  745. success: function (result) {
  746. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  747. .outerHTML;
  748. $("#upFile").change(function () {
  749. upload();
  750. });
  751. var r = $.parseJSON(result);
  752. if (r.state.toLowerCase() == "success") {
  753. $(".fjnr").text(r.data);
  754. $("#scfj").show();
  755. }
  756. }
  757. });
  758. } else {
  759. layer.confirm('请上传文件!', {
  760. btn: ['确定']
  761. });
  762. }
  763. }
  764. //来源
  765. function LY(obj) {
  766. obj.empty();
  767. obj.append('<option selected="selected" value="">请选择</option>');
  768. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  769. "token": $.cookie("token"),
  770. id: 1
  771. }, function (data) {
  772. if (data.state.toLowerCase() == "success") {
  773. var content = data.data;
  774. $(content).each(function (i, n) {
  775. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  776. obj);
  777. })
  778. }
  779. })
  780. }
  781. //类别
  782. function LB(obj) {
  783. obj.empty();
  784. obj.append('<option selected="selected" value="">请选择</option>');
  785. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  786. "token": $.cookie("token"),
  787. id: 2
  788. }, function (data) {
  789. if (data.state.toLowerCase() == "success") {
  790. var content = data.data;
  791. $(content).each(function (i, n) {
  792. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  793. obj);
  794. })
  795. }
  796. })
  797. }
  798. // 主题
  799. function ZT(obj) {
  800. obj.empty();
  801. obj.append('<option selected="selected" value="">请选择</option>');
  802. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  803. "token": $.cookie("token"),
  804. id: 3
  805. }, function (data) {
  806. if (data.state.toLowerCase() == "success") {
  807. var content = data.data;
  808. $(content).each(function (i, n) {
  809. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(
  810. obj);
  811. })
  812. }
  813. })
  814. }
  815. function tree() {
  816. $.get(huayi.config.callcenter_url + 'Department/GetDeptList', {
  817. "token": $.cookie("token"),
  818. // "pid": pid
  819. }, function (result) {
  820. result = $.parseJSON(result);
  821. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  822. });
  823. }
  824. var setting1 = {
  825. data: {
  826. key: {
  827. name: "F_DeptName"
  828. },
  829. simpleData: {
  830. enable: true,
  831. idKey: "F_DeptId",
  832. pIdKey: "F_PartentId",
  833. rootPId: 0
  834. }
  835. },
  836. callback: {
  837. onClick: zTreeOnClick
  838. }
  839. };
  840. function zTreeOnClick(event, treeId, treeNode) {
  841. if (treeNode.level >= 1) {
  842. $('.inps').val(treeNode.F_DeptName);
  843. $("#PID").val(treeNode.F_DeptId);
  844. $("#Dpment").val(treeNode.F_DeptName);
  845. $(".Cleans").show();
  846. }
  847. };
  848. $(".exportFile").click(function () {
  849. var usercode_ = $("#ZX").val(); //坐席
  850. if (usercode_ != null) {
  851. $(usercode_).each(function (i, n) {
  852. var obj1 = "";
  853. obj1 = n + ",";
  854. usercodeID += obj1;
  855. });
  856. } else {
  857. usercodeID = "";
  858. }
  859. // 调度员
  860. var ddusercodeID = "";
  861. var ddusercode_ = $("#yardman").val(); //坐席
  862. if (ddusercode_ != null) {
  863. $(ddusercode_).each(function (i, n) {
  864. var obj2 = "";
  865. obj2 = n + ",";
  866. ddusercodeID += obj2;
  867. });
  868. } else {
  869. ddusercodeID = "";
  870. }
  871. var workid = $("#wids").val()
  872. var key = $("#key").val() //=关键字
  873. var tel = $("#tel").val() //=客户电话
  874. var name = $("#name").val() //=客户名称
  875. var usercode = usercodeID //=坐席工号
  876. var ddusercode = ddusercodeID
  877. var source = $("#source").val() //=来源&
  878. // var starttime = $("#starttime").val() //=开始时间
  879. // var endtime = $("#endtime").val() //=结束时间
  880. var dbstarttime = $("#dbstarttime").val(); // 转督办开始时间
  881. var dbstrendtime = $("#dbstrendtime").val(); // 转督办结束时间
  882. var deptid = $("#PID").val()
  883. var type = $("#type").val() //=工单类型
  884. var sourcearea = $("#sourceAreas").val() //区域
  885. var keyid = $("#keyid").val() == undefined ? "" : $("#keyid").val(); //=关键词id
  886. tab = tab;
  887. Supervisor = Supervisor;
  888. var url = huayi.config.callcenter_url + "workorder/GetSupervList?token=" + $.cookie("token");
  889. url += "&workid=" + workid + "&type=" + type + "&tab=" + tab + "&key=" + key + "&tel=" + tel + "&name=" + name + "&usercode=" + usercode + "&ddusercode=" + ddusercode + "&source=" + source + "&dbstarttime=" + dbstarttime + "&dbstrendtime=" + dbstrendtime + "&deptid=" + deptid + "&sourcearea=" + sourcearea + "&keyid=" + keyid + "&Supervisor=" + Supervisor + "&isdc=1";
  890. window.location.href = url;
  891. })
  892. </script>
  893. </body>
  894. </html>