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WorkOrderExpedite.html 18KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>处理中列表</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/init.css" rel="stylesheet" />
  11. <link rel="stylesheet" href="../js/layui/css/layui.css">
  12. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  13. <script src="../js/zTree/jquery.ztree.core.js"></script>
  14. <script src="../My97DatePicker/WdatePicker.js"></script>
  15. <script src="../js/WorkOrder/WorkOrder.js"></script>
  16. <style>
  17. table td {
  18. word-break:break-all;
  19. word-wrap:break-word;
  20. }
  21. table th {
  22. min-width:100px;
  23. }
  24. </style>
  25. </head>
  26. <body class="gray-bg">
  27. <div class="wrapper wrapper-content animated fadeInRight">
  28. <div class="daoHang clearfix">
  29. <div class="dhLeft">
  30. <sapn><i class="syIcon"></i>位置:
  31. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  32. <a href="javaScript:;">工单管理</a>&gt;<a href="" class="nowPosition">处理中列表</a></sapn>
  33. </div>
  34. <div class="dhRight">
  35. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  36. </div>
  37. </div>
  38. <div class="th-box">
  39. <div class="th-bar">
  40. <div class="seach-box fr">
  41. <ul>
  42. <li>客户名称:<input class="photo x-color inputs" type="text" id="name" /></li>
  43. <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
  44. <li><a class="sc_btn btns ss">搜索</a></li>
  45. <li><a class="sc_btn btns gjss">高级搜索</a></li>
  46. <li><a class="sc_btn btns" onclick="dcexcel(this)">导出</a></li>
  47. </ul>
  48. </div>
  49. </div>
  50. </div>
  51. <div style="width: 100%;padding: 10px;">
  52. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  53. <thead>
  54. <tr>
  55. <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
  56. <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
  57. <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
  58. <th data-field="TypeClassName" data-align="center">问题类型</th>
  59. <th data-field="Customer" data-align="center">客户</th>
  60. <th data-field="CustomerTel" data-align="center">客户电话</th>
  61. <th data-field="CreateUser" data-align="center">坐席工号</th>
  62. <th data-field="CreateUserName" data-align="center">坐席姓名</th>
  63. <th data-field="CreateTime" data-align="center">创建时间</th>
  64. <th data-field="CLDeptName" data-align="center">当前处理部门</th>
  65. <th data-field="CLUserName" data-align="center">当前处理用户</th>
  66. <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单延时</th>
  67. <th data-field="WorkOrderID" data-formatter="Expedite" data-align="center">操作</th>
  68. </tr>
  69. </thead>
  70. </table>
  71. </div>
  72. <!--查看详情-->
  73. <div class="ckxq Hidens">
  74. <ul class="clearfix ckxq_ul">
  75. <li class="Active">工单详情</li>
  76. <li>处理记录</li>
  77. <li>催办记录</li>
  78. <li>补充记录</li>
  79. <li>评论记录</li>
  80. <span class="Closed">×</span>
  81. </ul>
  82. <div class="gdxq">
  83. <div class="">
  84. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  85. <tbody class="tbodys">
  86. <tr>
  87. <th>工单编号:</th>
  88. <td>
  89. <span id="xq_gdbh"></span>
  90. </td>
  91. <th>工单类型:</th>
  92. <td>
  93. <span id="xq_gdlx"></span>
  94. </td>
  95. <th>创建时间:</th>
  96. <td>
  97. <span id="xq_cjsj"></span>
  98. </td>
  99. </tr>
  100. <tr>
  101. <th>工单状态:</th>
  102. <td>
  103. <span id="xq_gdzt"></span>
  104. </td>
  105. <th>客户姓名:</th>
  106. <td>
  107. <span id="xq_khxm"></span>
  108. </td>
  109. <th>客户电话:</th>
  110. <td>
  111. <span id="xq_khdh"></span>
  112. </td>
  113. </tr>
  114. <tr>
  115. <th>问题类型:</th>
  116. <td>
  117. <span id="xq_wtlx"></span>
  118. </td>
  119. <th>坐席工号:</th>
  120. <td>
  121. <span id="xq_zxgh"></span>
  122. </td>
  123. <th>坐席姓名:</th>
  124. <td>
  125. <span id="xq_zxxm"></span>
  126. </td>
  127. </tr>
  128. <tr>
  129. <th>工单内容:</th>
  130. <td colspan="5">
  131. <span id="xq_gdnr" ></span>
  132. </td>
  133. </tr>
  134. </tbody>
  135. </table>
  136. </div>
  137. </div>
  138. <div class="gdxq" style="display:none;">
  139. <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  140. <thead>
  141. <tr>
  142. <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
  143. <th data-field="CreateTime">创建时间</th>
  144. </tr>
  145. </thead>
  146. </table>
  147. </div>
  148. <div class="gdxq" style="display:none;">
  149. <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  150. <thead>
  151. <tr>
  152. <th data-field="CreateUserName">催办人</th>
  153. <th data-field="ToDeptName">被催办部门</th>
  154. <th data-field="ToUserName">被催办人</th>
  155. <th data-field="Detail">催办详情</th>
  156. <th data-field="CreateTime">创建时间</th>
  157. </tr>
  158. </thead>
  159. </table>
  160. </div>
  161. <div class="gdxq" style="display:none;">
  162. <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  163. <thead>
  164. <tr>
  165. <th data-field="CreateUserName">补充人</th>
  166. <th data-field="Detail">补充详情</th>
  167. <th data-field="CreateTime">创建时间</th>
  168. </tr>
  169. </thead>
  170. </table>
  171. </div>
  172. <div class="gdxq" style="display:none;">
  173. <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  174. <thead>
  175. <tr>
  176. <th data-field="CreateUserName">评论人</th>
  177. <th data-field="Detail">评论详情</th>
  178. <th data-field="CreateTime">创建时间</th>
  179. </tr>
  180. </thead>
  181. </table>
  182. </div>
  183. </div>
  184. </div>
  185. <div class="t-shade">
  186. <!--高级搜索-->
  187. <div class="shade_k gjsu ">
  188. <div class="shade_title">
  189. <span>高级搜索<srong class="cknum"></srong></span>
  190. <span class="setwin"><a>x</a></span>
  191. </div>
  192. <div class="shade_content">
  193. <div class="dgxx_table size-13">
  194. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  195. <tr>
  196. <th>工单编号:</th>
  197. <td colspan="3">
  198. <div class="inpBox">
  199. <input type="text" class="inps " id="ss_gdbh" />
  200. </div>
  201. </td>
  202. </tr>
  203. <tr>
  204. <th>工单类型:</th>
  205. <td>
  206. <div class="inpBox">
  207. <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
  208. <input type="hidden" class="inps " id="ss_gdlx" />
  209. <i class="xl xl_two"></i>
  210. <div class="xl_common">
  211. <ul class="xl_box">
  212. <li>--请选择--</li>
  213. <li itemid="1">售前咨询</li>
  214. <li itemid="2">报修服务</li>
  215. <li itemid="3">投诉建议</li>
  216. </ul>
  217. </div>
  218. </div>
  219. </td>
  220. <th>坐席工号:</th>
  221. <td>
  222. <div class="inpBox">
  223. <input type="text" class="inps " id="ss_zxgh" />
  224. </div>
  225. </td>
  226. </tr>
  227. <tr>
  228. <th>客户姓名:</th>
  229. <td>
  230. <div class="inpBox">
  231. <input type="text" class="inps " id="ss_khxm" />
  232. </div>
  233. </td>
  234. <th>客户电话:</th>
  235. <td>
  236. <div class="inpBox">
  237. <input type="text" class="inps " id="ss_khdh" />
  238. </div>
  239. </td>
  240. </tr>
  241. <tr>
  242. <th>工单内容:</th>
  243. <td colspan="3">
  244. <div class="inpBox">
  245. <input type="text" class="inps " id="ss_gdnr" />
  246. </div>
  247. </td>
  248. </tr>
  249. </table>
  250. </div>
  251. <div class="clearfix wh_btn">
  252. <input type="button" value="搜索" class="btn-info" id="gjss" />
  253. </div>
  254. </div>
  255. </div>
  256. <!--处理工单-->
  257. <div class="shade_k clgd ">
  258. <div class="shade_title">
  259. <span>催办工单<srong class="cknum"></srong></span>
  260. <span class="setwin"><a>x</a></span>
  261. </div>
  262. <div class="shade_content">
  263. <div class="dgxx_table size-13">
  264. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  265. <tr>
  266. <th>工单编号:</th>
  267. <td>
  268. <span id="cl_gdbh"></span>
  269. </td>
  270. <th>工单类型:</th>
  271. <td>
  272. <span id="cl_gdlx"></span>
  273. </td>
  274. </tr>
  275. <tr>
  276. <th>客户姓名:</th>
  277. <td>
  278. <span id="cl_khxm"></span>
  279. </td>
  280. <th>客户电话:</th>
  281. <td>
  282. <span id="cl_khdh"></span>
  283. </td>
  284. </tr>
  285. <tr>
  286. <th>工单内容:</th>
  287. <td colspan="3">
  288. <span id="cl_gdnr"></span>
  289. </td>
  290. </tr>
  291. <tr>
  292. <th>催办内容:</th>
  293. <td colspan="3">
  294. <div >
  295. <textarea data-adaptheight id="cont" name="" rows="3" style="width:100%;"></textarea>
  296. </div>
  297. </td>
  298. </tr>
  299. </table>
  300. </div>
  301. <div class="clearfix wh_btn">
  302. <input type="button" value="确定" class="btn-info" id="cbgd" />
  303. </div>
  304. </div>
  305. </div>
  306. </div>
  307. <script src="../js/layui/layui.js"></script>
  308. <script src="../js/adjustHeight.js"></script>
  309. <script src="../js/WorkOrder/WorkOrderList.js"></script>
  310. <script>
  311. var selid;
  312. var zpid;
  313. var stype=1;
  314. $(document).ready(function () {
  315. //处理工单
  316. $("#cbgd").click(function () {
  317. if (!$("#cont").val()) {
  318. layer.confirm('请输入催办内容!', {
  319. btn: ['确定']
  320. });
  321. return;
  322. }
  323. $.post(huayi.config.callcenter_url+'WorkOrder/AddWorkOrderRemind', { orderid: zpid, cont: $("#cont").val(), "token": $.cookie("token") }, function (result) {
  324. result = $.parseJSON(result);
  325. if (result.state.toLowerCase() == "success") {
  326. layer.msg("催办工单成功");
  327. $(".t-shade").removeClass("cx");
  328. $(".clgd").removeClass("cx");
  329. initTable();
  330. }
  331. })
  332. })
  333. })
  334. function initTable() {
  335. //先销毁表格
  336. $('#workorderlist').bootstrapTable('destroy');
  337. //初始化表格,动态从服务器加载数据
  338. $("#workorderlist").bootstrapTable({
  339. method: "get", //使用get请求到服务器获取数据
  340. url: huayi.config.callcenter_url+"WorkOrder/GetCBList", //获取数据的Servlet地址
  341. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  342. pagination: true, //启动分页
  343. pageSize: 5, //每页显示的记录数
  344. pageNumber: 1, //当前第几页
  345. pageList: [10, 20, 50, 100], //记录数可选列表
  346. search: false, //是否启用查询
  347. showColumns: false, //显示下拉框勾选要显示的列
  348. showRefresh: false, //显示刷新按钮
  349. sidePagination: "server", //表示服务端请求
  350. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  351. //设置为limit可以获取limit, offset, search, sort, order
  352. queryParamsType: "undefined",
  353. queryParams: function queryParams(params) { //设置查询参数
  354. var param = {
  355. page: params.pageNumber,
  356. pagesize: params.pageSize,
  357. token: $.cookie("token")
  358. };
  359. if (stype == '1') {
  360. param.name = $("#name").val();
  361. param.tel = $("#tel").val();
  362. } else if (stype == '2') {
  363. param.name = $("#ss_khxm").val();
  364. param.tel = $("#ss_khdh").val();
  365. param.key = $("#ss_gdnr").val();
  366. param.type = $("#ss_gdlx").val();
  367. param.orderid = $("#ss_gdbh").val();
  368. param.code = $("#ss_zxgh").val();
  369. }
  370. return param;
  371. },
  372. onLoadSuccess: function () { //加载成功时执行
  373. //layer.msg("加载成功");
  374. },
  375. onLoadError: function () { //加载失败时执行
  376. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  377. }
  378. });
  379. }
  380. function dcexcel(obj) {
  381. var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?ltype=2&token=" + $.cookie("token");
  382. if (stype == '1') {
  383. url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
  384. } else if (stype == '2') {
  385. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
  386. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
  387. }
  388. obj.href = url;
  389. }
  390. </script>
  391. </body>
  392. </html>