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- var isFirstShowTopMsg = true;
- $(document).ready(function() {
- if($.cookie("token") == null) {
- window.location.href = "index.html";
- }
- // getnew();
- domainPrompt();
- // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
- // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
- // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
- // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
- // 历史工单
- loadOld();
- // 一键转接
- getkeyTransferData();
- // 来电弹屏
- laydate.skin("blue");
- laydate({
- elem: "#old_startTime",
- event: "focus",
- });
- laydate({
- elem: "#old_endTime",
- event: "focus",
- });
- laydate({
- elem: "#con_startTime",
- event: "focus",
- });
- laydate({
- elem: "#con_endTime",
- event: "focus",
- });
- laydate({
- elem: '#comprehensiveContentStarttime',
- event: 'focus',
- istime: true,
- format: 'YYYY-MM-DD hh:mm:ss'
- });
- laydate({
- elem: '#comprehensiveContentEndtime',
- event: 'focus',
- istime: true,
- format: 'YYYY-MM-DD hh:mm:ss'
- });
- //获取消息
- //getTopMsgs();
- //获取电话类别
- getPhoneType($("#phonetype"));
- //弹屏右侧切换效果
- // $(".ldtp-cr ul.ld-service li").click(function () {
- // $(this).addClass("cr-click").siblings().removeClass("cr-click");
- // loadOld();
- // });
-
- //最大化 最小化效果
- //最小化
- $(".minClosed").click(function() {
- $(".ldtp-con").removeClass("fadeInDown");
- $(".ldtp-con").addClass("fadeOutUp");
- $(".ldtp-con").css("display", "none");
- $(".maxOpen").show();
- $(".maxOpen").addClass("fadeInDown");
- });
-
- //最大化
- $(".maxOpen").click(function() {
- //触发来电类型第一个 点击;测试用
- $(".ldtp-con").removeClass("fadeOutUp");
- $(".ldtp-con").addClass("fadeInDown");
- $(".ldtp-con").css("display", "block");
- $(".maxOpen").hide();
- $(".maxOpen").removeClass("fadeInDown");
- $(".maxOpen").addClass("fadeInDown");
- $(".first").removeClass("first");
- $(".ldtp-con").addClass("first");
- });
- //关闭弹框
- $(".Bacha").click(function() {
- //清除来电类型样式
- $("#dicValueList li").find("label").removeClass("checkedDept");
- $(".ldtp-con").removeClass("fadeInDown");
- $(".ldtp-con").addClass("fadeOutUp");
- $(".ldtp-con").css("display", "none");
- $(".repoConte").hide();
- $(".comprehensiveContent").hide();
- Clean();
- $("#phonetype").val('12345')
- $("#phonetype1").hide()
- $("#phonetype2").hide()
-
- $(".SayBusy").addClass("active");
- $(".SayFree").removeClass("active");
- $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
- $(".hwzt").text("空闲");
- $("#isml").val(0);
- SetStateCookie(0);
- obj.Type = "SayFree";
- obj.freeType = "tanPing";
- Send();
- });
- //顶部小头像
- var little_pic = $(".head-pic .hp-box img").attr("src");
- $(".maxOpen li .photo img").attr("src", little_pic);
- //点击左侧菜单来电弹屏显示
- $(".tantan").click(function() {
- $(".maxOpen").trigger("click");
- $(".head-pic .lahei .la-before").show();
- $(".head-pic .lahei .la-after").hide();
- });
-
- //点击挂断
- $(".head-pic .td-call .take").click(function() {
- //obj.Type = "DropCall";
- obj.Type = "TurnIvr";
- obj.AgentID = $.cookie("zx_user");
- obj.AgentExten = $.cookie("extno");
- obj.IvrName = "MYD";
- obj.IvrPos = "1";
- Send();
- });
-
- //点击拉黑事件
- $(".head-pic .lahei .la-before").click(function() {
- if(!$(".hidTel").val()) {
- layer.confirm("来电号码为空!", {
- btn: ["确定"],
- });
- return;
- }
- $("#time-word").val("");
- $(".ldtp-con .hei-list").show();
- });
- //拉黑输入框事件
- $(".hei-list .bacha").click(function() {
- $(".ldtp-con .hei-list").hide();
- $("#time-word").val("");
- });
- var reg = /^\+?[1-9][0-9]*$/;
-
- $("#bc").click(function() {
- var n = $("#time-word").val();
- var val = $("input[name='time']:checked").val();
- if(n) {
- if(!reg.test(n)) {
- layer.confirm("请输入整数时间!", {
- btn: ["确定"],
- });
- return;
- }
- } else {
- if(val == "4") {
- n = 0;
- } else {
- layer.confirm("请输入整数时间!", {
- btn: ["确定"],
- });
- return;
- }
- }
- $.post(
- huayi.config.callcenter_url + "CallInScreen/AddBlack", {
- tel: $(".hidTel").val(),
- num: n,
- type: val,
- token: $.cookie("token"),
- },
- function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("拉入黑名单成功");
- $(".la-time .lhtime").text(getNowFormatDate());
- $(".la-shichang .blackTime").html(result.data);
- $(".ldtp-con .hei-list").hide();
- $(".head-pic .lahei .la-before").hide();
- $(".head-pic .lahei .la-after").show();
- $(".head-pic .lahei .retur").show();
- }
- }
- );
- });
-
- $(".la-after").click(function() {
- if(!$(".hidTel").val()) {
- layer.confirm("来电号码为空!", {
- btn: ["确定"],
- });
- return;
- }
- $("#time-word").val("");
- $(".ldtp-con .hei-list").show();
- $(".ldtp-con .hei-list").removeClass("bounceOutUp");
- $(".ldtp-con .hei-list").addClass("bounceIn");
- });
- $(".head-pic .lahei .retur").click(function() {
- $.getJSON(
- huayi.config.callcenter_url + "CallInScreen/DelBlack", {
- tel: $(".hidTel").val(),
- token: $.cookie("token"),
- },
- function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("取消黑名单成功");
- $(".head-pic .lahei .retur").hide();
- $(".head-pic .lahei .la-after").hide();
- $(".head-pic .lahei .la-before").show();
- }
- }
- );
- });
-
- if(
- /mobile/i.test(navigator.userAgent) ||
- /android/i.test(navigator.userAgent)
- ) {
- $(".title-box").hide();
- }
- obj.AgentExten = $.cookie("extno");
- if(obj.AgentExten == undefined) {
- $(".Gnumbox").hide();
- }
- $(".Gnum").text(obj.AgentExten);
-
- $.getJSON(
- huayi.config.callcenter_url + "UserAccount/GetNowUser", {
- token: $.cookie("token"),
- },
- function(result) {
- if(result.state.toLowerCase() == "success") {
- $.cookie("code", result.data.role.F_RoleCode);
- $.cookie("userCode", result.data.user.F_UserCode);
- $.cookie("userNameLogin", result.data.user.F_UserName);
- $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
- $.cookie('userMobile', result.data.user.F_Mobile);
- $.cookie('deptid', result.data.user.F_DeptId)
- //$.cookie("seartGroupID", "1");
- $("#RoleCode").val(result.data.user.F_RoleCode);
- $("#GroupCode").val(result.data.user.F_GroupCode);
- $(".username").text(result.data.user.F_UserName);
- $(".chat_username").text(result.data.user.F_UserCode);
- $(".user_code").text(result.data.user.F_UserCode);
- $(".group").text(result.data.user.F_SeartGroup);
- //if (result.data.role) {
- // $(".rolename").text(result.data.role.F_RoleName);
- //}
- $(".deptname").text(result.data.user.depname);
- $(".yhtx").attr(
- "src",
- huayi.config.callcenter_url.substr(
- 0,
- huayi.config.callcenter_url.length - 1
- ) + result.data.user.F_See
- );
- obj.AgentID = result.data.user.F_UserCode;
- //obj.AgentExten = result.data.user.F_WorkNumber;
- $(".mgh").val(result.data.user.F_UserCode);
- $(".mn").val(result.data.user.F_UserName);
- $(".settingCompany").val(result.data.user.F_Company);
- $(".settingDepartment").val(result.data.user.F_Department);
- $(".settingPost").val(result.data.user.F_Post);
- $(".settingMobile").val(result.data.user.F_Mobile);
- $(".settingTelephone").val(result.data.user.F_Telephone);
- if(result.data.user.F_SeatFlag) {
- Connect();
- if($.cookie("code") == "spdbzy") {
- //layer.open({
- //type: 2,
- //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
- //title: "视频通话窗口",
- //shade: 0,
- //offset: "rb",
- //area: ["22%", "65%"], //宽高
- //});
- }else{
- // connectVoice(1); //创建连接
- }
- if($.cookie("code") != "spdbzy") {
- connectVoice(1); //创建连接
- }
- //CreateWebSockets();
- //$(".open_chat").show();
- //heartbeat = setInterval(function() {
- // Heart()
- //}, 60000);
- $("#top-search").show();
- $(".phoneBZ").show();
- $(".zts").show();
- obj.AgentGroup = $.cookie("seartGroupID");
- if($("#RoleCode").val() == "DBHWY") {
- // obj.AgentGroup = "1";
- $(".db_show").show();
- $(".hw_show").hide();
- } else if($("#RoleCode").val() == "ZJZY") {
- // obj.AgentGroup = "2";
- $(".db_show").show();
- $(".hw_show").hide();
- } else {
- // obj.AgentGroup = "364";
- $(".db_show").hide();
- $(".hw_show").show();
- }
- }
- if($("#RoleCode").val() != "EJWLDW") {
- $(".dclgd").eq(0).show();
- $(".cqgd").eq(0).show();
- //rightUp();
- //setInterval(rightUp, 60000);
- }
- if(result.data.role.F_RoleId == "6") {
- CreateWebSockets();
- $(".open_chat").show();
- }
- // if (result.data.role.F_IsEject == 1) {
- // $.getJSON(
- // huayi.config.callcenter_url +
- // "Index/GetNoDealOrderCounts",
- // {
- // token: $.cookie("token"),
- // },
- // function (result) {
- // if (result.data.lists.length != 0) {
- // // 弹框函数调用
- // login_DK();
- // }
- // }
- // );
- // }
- var roleCode = result.data.role.F_RoleCode
- // 反映类别
- getReactionCategory(roleCode);
- // 多媒体信息
- multimediaPrompt(roleCode);
-
- // 供暖专员不能添加工单
- if(roleCode === "GNZY") {
- $(".orderForm").hide();
- }
- }
- }
- );
- getWhetherEditInformation();
- $.ajaxSettings.async = false;
- $.getJSON(
- huayi.config.callcenter_url + "Index/GetMenu", {
- token: $.cookie("token"),
- },
- function(result) {
- $.ajaxSettings.async = true;
- if(result.state.toLowerCase() == "success") {
- $(result.data).each(function(i, n) {
- var html =
- '<li><a href="#" dataid=' +
- n.F_FunctionId +
- // '><i class="fa iconfont"></i><span class="nav-label">' +
- '><i class="fa iconfont">' +
- n.F_ImgUrl +
- '</i><span class="nav-label">' +
- n.F_FunctionName +
- '</span><span class="fa arrow"></span></a>';
- html += '<ul class="nav nav-second-level">';
- $(n.item).each(function(j, m) {
- if(m.item.length > 0) {
- html +=
- '<li><a class="" dataid=' +
- m.F_FunctionId +
- ' href="#">' +
- m.F_FunctionName +
- '<span class="' +
- m.F_FunctionCode +
- '"></span><span class="fa arrow"></span></a>'
- html += '<ul class="nav nav-third-level">';
- $(m.item).each(function(k, l) {
- html +=
- '<li><a class="J_menuItem" dataid=' +
- l.F_FunctionId +
- ' href="' +
- l.F_OptUrl +
- '">' +
- l.F_FunctionName +
- "</a>" +
- '<span class="label label-warning pull-right lblcount ' +
- l.F_FunctionCode +
- '"></span>' +
- "</li>";
- });
- html += "</li></ul>"
- } else {
- html +=
- '<li><a class="J_menuItem" dataid=' +
- m.F_FunctionId +
- ' href="' +
- m.F_OptUrl +
- '">' +
- m.F_FunctionName +
- "</a>" +
- '<span class="label label-warning pull-right lblcount ' +
- m.F_FunctionCode +
- '"></span>' +
- "</li>";
- }
- });
- html += "</ul></li>";
- $(html).appendTo($("#side-menu"));
- });
- $(".J_menuItem").click(function() {
- if($(this).text() == "来电弹屏") {
- $(".maxOpen").trigger("click");
- $(".head-pic .lahei .la-before").show();
- $(".head-pic .lahei .la-after").hide();
- }
- });
- }
- }
- );
- document.onclick = function(e) {
- $(".keyTransferDiv").hide();
- };
- $(".hw_through").click(function(e) {
- $(".keyTransferDiv").toggle();
- e = e || event;
- stopFunc(e);
- });
-
- function stopFunc(e) {
- e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
- }
- // 一键转接
- function throungh() {
- var guid = uuid();
- obj.Type = "Transfer";
- obj.DestinationNumber = "8" + $(".hw_through").attr("index");
- obj.Header = "8";
- obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
- obj.TaskPhoneID = ""; //回访的电话ID
- obj.TaskID = guid; //回访记录编号
- Send();
-
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- callid: $(".hidCallID").val(),
- transfercall: $(".hw_through").attr("index")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- debugger
- }
- },
- });
- }
-
- // 获取转接数据
- function getkeyTransferData() {
- $(".keyTransferDiv dl").empty();
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
- dataType: "json",
- async: false,
- data: {
- token: $.cookie("token"),
- id: 2988,
- },
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
- });
- }
- },
- });
- }
-
- // 转接绑定事件
- $(".keyTransferDiv dl").on("click", "dt", function(e) {
- $(".hw_through").attr("index", $(this).attr("data-number"))
- throungh()
- })
-
- //话务相关
- $("#top-search li").click(function() {
- if($(this).find("i").hasClass("active")) {
- if(obj.AgentID) {
- var fun = $(this).attr("datafun");
- obj.Type = fun;
- obj.AgentGroup = $.cookie("seartGroupID");
- switch(fun) {
- case "Login":
- // obj.AgentGroup = "364";
- obj.AgentGroup = $.cookie("seartGroupID");
- obj.AgentType = "0";
- Send();
- break; //签入
- case "SayFree":
- obj.freeType = "shoudong";
- Send();
- break; //签入
- case "callOutLogin":
- obj.AgentGroup = "9999";
- obj.AgentType = "0";
- obj.Type = "Login";
- Send();
- break; //外呼签入
- case "MakeCall":
- $(".hidCallID").val("");
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //外呼
- case "Meeting":
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //多方通话
- case "Transfer":
- $("#hidwhtype").val(fun);
- whtp();
- //obj.DestinationNumber = "1012";
- break; //转移
- case "Consult": //协商呼叫
- $("#hidwhtype").val(fun);
- whtp();
- break;
- case "ConfirmTransfer": //确认转移
- obj.EndParmer = "1";
- Send();
- break;
- case "CancelTransfer": //取消转移
- // $("#hidwhtype").val(ConfirmTransfer);
- obj.Type = "ConfirmTransfer";
- obj.EndParmer = "3";
- Send();
- break;
- case "TurnIvr": //转IVR
- obj.IvrName = "TurnIvr";
- obj.IvrPos = "1";
- Send();
- break;
- case "MeetingTakeBack": //多方通话回签
- obj.Type = "MeetingTakeBack";
- Send();
- break;
- case "satisfactionEvaluation": //多方通话回签
- satisfactionEvaluationFun();
- break;
- case "keyTransfer": // 一键转接
- break;
- default:
- Send();
- break;
- }
- }
- }
- });
- //知识库查询
- $(".searIcon").click(function() {
- loadZSK();
- });
- //历史记录查询
- $(".searchbtn").click(function() {
- loadOld();
- });
- //新增记录
- $(".addjl").click(function() {
- $(".addgd").show();
- $(".tbold").hide();
- });
- //关闭外呼弹屏
- $(".closes").click(function() {
- $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
- $(".WH").addClass("hidens");
- });
- //外呼呼出
- $(".CallOut").click(function(event) {
- event.stopPropagation();
- if($("#Result").val()) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- phone: $("#Result").val(),
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- var guid = uuid();
- obj.Type = $("#hidwhtype").val();
- obj.DestinationNumber = result.data.phone;
- obj.Header = result.data.fix;
- obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
- obj.TaskPhoneID = ""; //回访的电话ID
- obj.TaskID = guid; //回访记录编号
- obj.Callee = $("#Result").val(); //被叫号码
- obj.Caller = $.cookie("extno"); //操作人分机号
- Send();
- $("#Result").val("");
- $(".WH").addClass("hidens");
- }
- },
- });
- }
- });
- //外呼弹屏数字键盘样式
- $(".Num_ul div")
- .mousedown(function() {
- $(this).addClass("actives");
- $(".img").removeClass("hidens");
- })
- .mouseup(function() {
- $(this).removeClass("actives");
- });
- //外呼弹屏数字键盘号码输入
- $(".Num_ul li div").click(function() {
- var rt = $("#Result").val() + "";
- if(rt.length < 18) {
- rt = rt + $(this).find("a").text();
- $("#Result").val(rt);
- }
- });
- //外呼弹屏数字键盘号码截取
- $(".img").click(function() {
- var Result = $("#Result").val() + "";
- Result = Result.substr(0, Result.length - 1);
- $("#Result").val(Result);
- if(Result.length == 0) {
- $(".img").addClass("hidens");
- }
- });
- //外呼电话列表
- $(".bg_title li").click(function() {
- $(this).addClass("lactive").siblings().removeClass("lactive");
- loadWH();
- });
- $(".ty").click(function() {
- loadWH();
- });
- //创建投诉工单
- $(".addt_").click(function() {
- Statess = 0;
- Adds();
- });
- //创建投诉工单
- $(".addts").click(function() {
- Statess = 1;
- Adds();
- });
- $(".mapBJ").click(function() {
- $(".mapPos").hide();
- $(".mapBJ").hide();
- });
- $(".reposit").click(function() {
- // layer.open({
- // type: 2,
- // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
- // title: "知识库",
- // maxmin:true,
- // area: ["78%", "90%"], //宽高
- // });
- window.open('./CommonHtml/LDTPZSK.html');
- // $(".repoConte").toggle();
-
- });
- //上传附件
- $("#scwj").click(function() {
- $("#upFile").trigger("click");
- })
- $("#upFile").change(function() {
- upload();
- })
- //加载知识库
- loadZSK();
- //加载左侧导航菜单
- //loadMenu();
-
- // 综合菜单
- $(".comprehensive").click(function() {
- $(".comprehensiveContent").toggle();
- });
- // 获取坐席
- getSeatData($("#comprehensiveContentSerrchSeat"))
- // 综合查询
- loadComprehensiveList()
- // 搜索
- $(".comprehensiveContentSerrchBtn").click(function() {
- loadComprehensiveList();
- })
-
- //客户资料
- $(".khzl tbody>tr>td input").attr("readonly", true);
- $(".save").hide();
- $(".cancel").hide();
- $(".edit").click(function() {
- $(".save").show();
- $(".cancel").show();
- $(".edit").hide();
- $(".khzl tbody>tr>td input").attr("readonly", false);
- $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
- });
- $(".cancel").click(function() {
- $(".khzl tbody>tr>td input").attr("readonly", true);
- $(".khzl tbody>tr>td input").css("border", "0");
- $(".save").hide();
- $(".cancel").hide();
- $(".edit").show();
- });
- //保存客户
- $(".save").click(function() {
- var khid = $("#khid").val();
- var khmc = $(".khmc").val();
- var tsdh = $(".tsdh").val();
- var lxr = $(".lxr").val();
- var lxdh = $(".lxdh").val();
- var postcode = $(".postcode").val();
- var email = $(".email").val();
-
- // if (!khmc) {
- // layer.confirm('请输入客户名称!', {
- // btn: ['确定']
- // });
- // return;
- // }
- $.post(
- huayi.config.callcenter_url + "Customer/AddCustomer", {
- cid: khid,
- name: khmc,
- lxr: lxr,
- mobile: tsdh,
- telphone: lxdh,
- postcode: postcode,
- email: email,
- token: $.cookie("token"),
- },
- function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- $("#khid").val(result.data);
- $(".khmc").val(khmc);
- $(".tkhmc").text(khmc);
- $(".lxdh").val(lxdh);
- $(".tsdh").val(tsdh);
- $(".ttsdh").text(tsdh);
- $(".lxr").val(lxr);
- $(".postcode").val(postcode);
- $(".email").val(email);
- layer.msg("保存成功");
- $(".khzl tbody>tr>td input").attr("readonly", true);
- $(".khzl tbody>tr>td input").css("border", "0");
- $(".save").hide();
- $(".cancel").hide();
- $(".edit").show();
- }
- }
- );
- });
-
- //关闭录音弹出
- $(".setwin").click(function() {
- $(".t-shade").removeClass("cx");
- $("audio")[0].pause();
- });
-
- //修改密码开始
- $(".shezhi").click(function() {
- $(".shezison").toggle()
- });
- $(".permsgdetail").click(function(){
- $(".sel").text('个人资料')
- $(".shezison").toggle()
- $(".personal").show();
- $(".passeditbox").hide();
- $(".notpassedit").show();
- $(".grbj").trigger('click')
- })
- $(".perpassedit").click(function(){
- $(".sel").text('修改密码')
- $(".shezison").toggle()
- $(".personal").show();
- $(".notpassedit").hide();
- $(".passeditbox").show();
- $(".grbj").trigger('click')
- })
- //tab切换
- $(".perTab li").click(function() {
- $(this).addClass("sel").siblings().removeClass("sel");
- var index = $(this).index();
- $(".perTab_con").children("div").eq(index).show().siblings().hide();
- });
- //编辑个人资料
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
- $(".grbj").click(function() {
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
- $(".grzl tbody>tr>td input.zhidu").css(
- "border-bottom",
- "1px solid #b3b3b3"
- );
- });
- //取消编辑
- $(".grqx").click(function() {
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
- $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
- });
- //关闭按钮
- $(".ptr").click(function() {
- $(".personal").hide();
- });
- //修改密码
- $(".grbtn").click(function() {
- var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
- var gh = $(".mgh").val();
- var xm = $(".mn").val();
- var ymm = $(".spwd").val();
- var xmm = $(".npwd").val();
- var qmm = $(".epwd").val();
- var jiamixmm = "";
- var jiamiymm = ""
- if(xmm){
- jiamixmm = $.md5(xmm)
- }
- if(ymm){
- jiamiymm = $.md5(ymm)
- }
- if(xmm !== qmm) {
- $(".wrong").show();
- return;
- }
- if(xmm == qmm){
- $(".wrong").hide();
- }
- if($(".sel").text() == '修改密码'){
- if(ymm == "") {
- layer.msg("原密码不允许为空!");
- return;
- }
- if(xmm == "") {
- layer.msg("新密码不允许为空!");
- return;
- }
- if(!reg.test(xmm)){
- layer.msg("密码至少10个字符必须包含字母大小写和数字!");
- return
- }
- }
- $(".wrong").hide();
- $(".grzl tbody>tr>td input").attr("readonly", true);
- $(".grzl tbody>tr>td input").css("border-bottom", "none");
- var paramsUserAccount = {}
- if($(".sel").text()==="修改密码"){
- paramsUserAccount = {
- pwd:jiamixmm,
- phone: $(".settingMobile").val(),
- usercode:gh,
- code: $(".settingCode").val(),
- token: $.cookie("token"),
- }
- handleEidtPass("UserAccount/EditPassword",paramsUserAccount)
- } else if($(".sel").text()==="个人资料"){
- // $(".grbtn").text()==="修改密码"
- paramsUserAccount = {
- token: $.cookie("token"),
- usercode: gh,
- name: $(".mn").val(),
- company: $(".settingCompany").val(),
- department: $(".settingDepartment").val(),
- post: $(".settingPost").val(),
- mobile: $(".settingMobile").val(),
- phone: $(".settingTelephone").val(),
- code: $(".settingCode").val(),
- }
- handleEidtPass("UserAccount/UpdatePwd",paramsUserAccount)
- }
-
- });
- function handleEidtPass(apiUrl,params){
- debugger
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + apiUrl,
- async: true,
- dataType: "json",
- data: params,
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("修改成功!");
- window.location.href = "login.html";
- } else {
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
- $(".grzl tbody>tr>td input.zhidu").css(
- "border-bottom",
- "1px solid #b3b3b3"
- );
- }
- },
- });
- }
- //获取验证码
- function getVerificationCode() {
- if($(".settingMobile").val() == "") {
- layer.msg("请输入手机号码!");
- return;
- }
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "UserAccount/SendCode",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- mobile: $(".settingMobile").val(),
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
- layer.msg("获取成功!");
- $(".btnVerificationCode").attr("disabled", true);
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
- $(".verificationCodeTips").show();
- setTimeout(function() {
- $(".btnVerificationCode").attr("disabled", false);
- $(".verificationCodeTips").hide();
- }, 60000);
- }
- },
- });
- }
- $(".btnVerificationCode").click(function() {
- $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
- $(".grzl tbody>tr>td input.zhidu").css(
- "border-bottom",
- "1px solid #b3b3b3"
- );
- getVerificationCode();
- });
- //是否需要编辑用户信息
- function getWhetherEditInformation() {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token")
- },
- success: function(result) {
- if(result.state.toLowerCase() == "success") {
-
- } else {
- $(".personal").show();
- $(".sel").text('修改密码');
- $(".ptr").hide();
- $(".notpassedit").hide();
- $(".passeditbox").show();
- $(".grbj").trigger('click');
-
- // $(".personal").show();
- // $(".ptr").hide();
- // $(".personalMask").show();
- // $(".grbj").trigger('click')
- }
- },
- error: function(result) {},
- });
- }
- //图片裁剪
- var o = $(".image-crop > img");
- $(o).cropper({
- aspectRatio: 1 / 1,
- resizable: false,
- dragCrop: false,
- preview: ".img-preview",
- done: function() {},
- });
- var r = $("#inputImage");
- if(window.FileReader) {
- r.change(function() {
- var e,
- i = new FileReader(),
- t = this.files;
- if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
- i.readAsDataURL(e);
- i.onload = function() {
- r.val("");
- o.cropper("reset", !0).cropper("replace", this.result);
- };
- } else {
- layer.msg("请选择图片文件");
- }
- });
- $("#setDrag").click(function() {
- o.cropper("setDragMode", "crop");
- // var img = o.cropper("getDataURL");
- var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
- $.post(
- huayi.config.callcenter_url + "Index/UploadTX64", {
- dataurl: encodeURIComponent(img),
- token: $.cookie("token"),
- },
- function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() == "success") {
- $(".yhtx").attr(
- "src",
- huayi.config.callcenter_url.substr(
- 0,
- huayi.config.callcenter_url.length - 1
- ) + result.data
- );
- layer.msg("上传成功");
- $(".personal").hide();
- }
- }
- );
- });
- $("#zoomIn").click(function() {
- o.cropper("zoom", 0.1);
- });
- $("#zoomOut").click(function() {
- o.cropper("zoom", -0.1);
- });
- $("#rotateLeft").click(function() {
- o.cropper("rotate", 45);
- });
- $("#rotateRight").click(function() {
- o.cropper("rotate", -45);
- });
- } else {
- r.addClass("hide");
- }
-
- $("#zxTable tbody").on("click", "tr", function() {
- $(this).addClass("tr_bg");
- $(this).siblings().removeClass("tr_bg");
- $("#Result").val($(this).attr("fjh"));
- });
-
- //工单
- //当即办理
- //$(".Nows").change(function () {
- // $(".Nows_box").toggle();
- //});
- $('input:radio[name="banli"]').change(function() {
- if($(this).val() == "1") {
- $(".Nows_box").show();
- } else {
- $(".Nows_box").hide();
- }
- });
- //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
- // helper.getDropList.getLocations($("#sourcearea"));
- QY($("#sourcearea"));
- // 获取乡镇,默认文峰区
- getTownshipVillage($("#township"), 4965);
- LB($("#type"));
- ZT($("#keys"));
- //加载来电类型 默认是 已受理并发送id
- GetDicValueList();
-
- $(".right-tab li").click(function() {
- messages($(this).index());
- });
-
- //全部已读
- $(".readed").click(function() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Index/CloseChat",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- id: 0,
- },
- success: function(data) {
- if(data.total > 0) {
- messages();
- } else {
- layer.msg("设置失败!");
- }
- },
- });
- });
-
- //主动发消息
- $(".sele_send").click(function() {
- layer.open({
- type: 2,
- content: "replyChat.html", //iframe的url,no代表不显示滚动条
- title: "发送消息",
- area: ["50%", "60%"], //宽高
- });
- });
-
- var ru, rd, msgs;
- $(".mid").val(0);
- var mid = $(".mid").val();
- $(".tuBiao").click(function() {
- if($(".drm").css("display") == "block") {
- $(".drm").css("display", "none");
- } else {
- $(".drm").css("display", "block");
- }
- });
- $("#small-chat").click(function() {
- if($(".small-chat-box").hasClass("active")) {
- rightDown();
- rd = setInterval(rightDown, 60000);
- } else {
- clearInterval(rd);
- }
- });
- //即时通讯 消息总数
- message_total();
- //setInterval(message_total, 5000);
- function message_total() {
- helper.init.isload = 0;
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Index/GetChatCount",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- top: 50,
- },
- success: function(data) {
- helper.init.isload = 1;
- if(data.total <= 0) {
- $(".chat_count").hide();
- $(".chat").removeClass("come_mess");
- } else {
- $(".chat_count").show();
- $(".chat_count").html(data.total);
- $(".chat").addClass("come_mess");
- }
- },
- });
- }
- $(".chat").click(function() {
- $("#right-sidebar").toggleClass("sidebar-open");
- if($("#right-sidebar").hasClass("sidebar-open")) {
- messages();
- msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
- } else {
- clearInterval(msgs);
- }
- });
- $("#reflectCategory").bind("input propertychange", function() {
- $(".layui-dropdown").hide();
- if($("#reflectCategory").val() == "") {
- $(".reflectCategoryList-wrapper").hide();
- return;
- }
- var debounceGetSearchReactionCategory = debounce(
- getSearchReactionCategory,
- 500
- );
- $(".reflectCategoryList-wrapper").show();
- debounceGetSearchReactionCategory($("#reflectCategory").val());
- });
- $("#reflectCategoryList").on("click", "li", function() {
- $(".reflectCategoryList-wrapper").hide();
- $("#reflectCategory").val($(this).attr("indexName"));
- $("#PID").val($(this).attr("index"));
- });
- // 获取工单数量
- workcount();
- });
-
- function Adds() {
- var callid = $(".hidCallID").val();
- var value = $(' input[name="banli"]:checked ').val();
- var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
- var threeWayCall;
- if($("#threeWayCall").is(":checked")) {
- threeWayCall = 1;
- } else {
- threeWayCall = 0;
- }
- if(!$("#cusphone").val()) {
- layer.msg("请输入来电号码");
- return;
- } else if(!$("#title").val()) {
- layer.msg("请输入标题");
- return;
- } else if(!$("#content").val()) {
- layer.msg("请输入内容");
- return;
- } else if(!$("#PID").val()) {
- layer.msg("请选择反映类别");
- return;
- } else if(value == 1 && !$("#result").val()) {
- layer.msg("请输入直办内容");
- return;
- } else if(!$("#sourcearea").val()) {
- layer.msg("请输入事发区域");
- return;
- }
-
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
- dataType: "json",
- async: true,
- beforeSend: function() {
- //触发ajax请求开始时执行
- $(".addt_").attr("disabled", true);
- $(".addts").attr("disabled", true);
- $(".addt_").text("提交中...");
- $(".addts").text("提交中...");
- $(".addt_").css('background',"#cccccc");
- $(".addts").css('background',"#cccccc");
- },
- data: {
- bigtype: $("#phonetype2").val(),
- cusname: $("#cusname").val(), //=来电人姓名
- cussex: $("#cussex").val(),
- cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
- conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
- email: $("#email").val(),
- zipcode: $("#zipcode").val(),
- title: $("#title").val(),
- ispd:ispd,
- content: $("#content").val(),
- callid: callid,
- sourcearea: $("#sourcearea").val(), //=事发地域id
- township: $("#township").val(), // 乡镇
- village: $("#village").val(), // 村
- sourceaddress: $("#sourceaddress").val(), //=事发详细地址
- source: $("#sourceSelect").val(), //=来源
- phonetype: $("#phonetype").val(), // 电话类别
- isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
- result: $("#result").val(),
- longitude: $(".store_Lng").val(),
- latitude: $(".store_Lat").val(),
- keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
- type: $("#type").val(), //=类型
- isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
- level: $("#level").val(), //=(1普通2紧急)
- visittype: $("#visittype").val(), // 回访方式
- isbusiness: $("#isbusiness").val(),
- issubmit: Statess, //=(0保存1保存并提交)
- business: threeWayCall,
- file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
- token: $.cookie("token"),
- },
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- console.log('1231234')
- $("input[name='mj'][value='0']").prop('checked', false);
- $("input[name='mj'][value='1']").prop('checked', true);
-
- $(".addt_").attr("disabled", false);
- $(".addts").attr("disabled", false);
- $(".addt_").text("保存");
- $(".addts").text("保存并提交");
- $(".addt_").css('background',"#00a1cb");
- $(".addts").css('background',"#00a1cb");
- layer.msg("操作成功");
- $("#phonetype1").hide()
- $("#phonetype2").hide()
- $("#phonetype1").val('')
- $("#phonetype2").val('')
- $("#phonetype").val('12345')
- Clean();
- } else {
- $(".addt_").attr("disabled", false);
- $(".addts").attr("disabled", false);
- $(".addt_").text("保存");
- $(".addts").text("保存并提交");
- $(".addt_").css('background',"#00a1cb");
- $(".addts").css('background',"#00a1cb");
- }
- },
- });
- }
-
- //上传文件
- function upload() {
- var Files = document.getElementById("upFile").files;
- console.log(Files);
- if(Files.length > 0) {
- var formData = new FormData();
- for(var i = 0; i < Files.length; i++) {
- formData.append('file' + i, Files[i]);
- }
- formData.append("token", $.cookie("token"));
- var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
- if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
- 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
- typeName == 'xls' || typeName == 'xlsx') {
- $.ajax({
- url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
- type: "POST",
- data: formData,
- /**
- *必须false才会自动加上正确的Content-Type
- */
- contentType: false,
- /**
- * 必须false才会避开jQuery对 formdata 的默认处理
- * XMLHttpRequest会对 formdata 进行正确的处理
- */
- processData: false,
- success: function(result) {
- document.getElementById("upFile").outerHTML = document.getElementById("upFile")
- .outerHTML;
- $("#upFile").change(function() {
- upload();
- });
- var r = $.parseJSON(result);
- if(r.state.toLowerCase() == "success") {
-
- var a = r.data;
- $(a).each(function(i, n) {
- var strs = '<span class="files" fiel-num="' + n.F_FileId +
- '">' + n.F_FileName.substring(19) +
- '<i class="fa fa-remove del_file"></i></span>'
- $(strs).appendTo($('.fileBox')).find('.del_file').click(
- function(event) {
- event.stopPropagation();
- $(this).parent().remove();
- file_num()
- })
- })
- file_num();
- }
- }
- });
- } else {
- layer.msg("格式不正确");
- }
-
- } else {
- layer.confirm('请上传文件!', {
- btn: ['确定']
- });
- }
- }
- //上传文件隐藏域值
- function file_num() {
- var str = '';
- var Str;
- $('.fileBox .files').each(function(j, m) {
- var aa = $(m).attr("fiel-num")
- console.log(aa);
- str += aa + ",";
- Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
- })
- $("#file").val(Str);
- }
-
- //清空
- function Clean() {
- //左侧
- //debugger;
- $(".ldname").val(""); //来电人
- $("#khid").val("");
- $(".tsdh").val(""); //来电号码
- $(".ldlocation").text("未知"); //归属地
- $(".lxr").val(""); //联系人
- $(".lxdh").val(""); //联系电话
- $(".postcode").val(""); //邮编
- $(".email").val(""); //email
- $(".ldtime").val(""); //录入时间
- $(":radio[name='banli'][value='0']").prop("checked", "checked");
- $(".Nows_box").hide();
- //右侧
- $("#cusname").val(""); //=来电人姓名
- $("#cussex").val("");
- $("#cusphone").val(""); //=来电人电话
- $("#contactphone").val(""); //=来电人电话
- $("#email").val("");
- $("#zipcode").val("");
- $("#conphone").val("");
- $("#title").val("");
- $("#content").val("");
- $("#sourceaddress").val(""); //=事发详细地址
- $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
- $("#type option:first").prop("selected", "selected");
- $("#level option:first").prop("selected", "selected");
- $("#visittype option:first").prop("selected", "selected");
- $("#isbusiness option:first").prop("selected", "selected");
- console.log($("#isbusiness").val())
-
- $("#keys option:first").prop("selected", "selected");
- $("#sourcearea").val("0").trigger("change"); //=事发地域id
- $("#sourcearea option:first").prop("selected", "selected");
- $("#township").val(""); // 乡镇
- $("#village").val(""); // 村
- $("#result").val("");
- $(".inps").val("");
- $("#PID").val("");
- $("#reflectCategory").val("");
- $("#Dpment").val("");
- $(".Cleans").hide();
- $("#file").val('');
- $(".fileBox").html('')
- }
-
- function clearworkorder() {
- $("#xxlb").val("");
- $("#xxlb").trigger("change");
- $("#FArea").val("");
- $("#FArea").trigger("change");
- $("#sfdz").val("");
- $("#tskh").val("");
- $("#tsdh").val("");
- $("#email").val("");
- $("#postcode").val("");
- $("#lxr").val("");
- $("#lxdh").val("");
- $("#content").val("");
- $("#result").val("");
- $("#JArea").val("");
- $("#JArea").trigger("change");
- $("#remark").val("");
-
- $("#khid").val("");
- $(".khmc").val("");
- $(".tsdh").val("");
- $(".lxr").val("");
- $(".lxdh").val("");
- $(".postcode").val("");
- $(".email").val("");
- }
- //获取历史记录
- function loadOld() {
- //判断号码是不是带0
- var cometel = $(".hidTel").val();
- console.log(cometel,'cometelcometel')
- if(cometel.length == 12){
- cometel = cometel.slice(1)
- }
- // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
- // $(".complain").hide();
- // $(".complain")
- // .eq(type * 1)
- // .show();
- // if (type == "2") {
- //先销毁表格
- $("#orderlist").bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- $("#orderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- islike: 0,
- tel: $(".hidTel").val(),
- starttime: $("#con_startTime").val(),
- endtime: $("#con_endTime").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- // } else if (type == "1") {
- //先销毁表格
- $("#oldlist").bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- $("#oldlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $(".hidTel").val(),
- starttime: $("#old_startTime").val(),
- endtime: $("#old_endTime").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- // }
- }
-
- //格式化工单号
- function formatWorkOrderNum(val, row) {
-
- if(val) {
- return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
- }
-
- }
- //编号
- function Code(val, row, index) {
- return index + 1;
- }
-
- function GetCallState(val) {
- if(val == "1") {
- return "已接通";
- } else {
- return "未接通";
- }
- }
-
- //音频
- function setCode(val) {
- if(val) {
- return(
- '<div class="imgs" style="cursor: pointer;">' +
- '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
- val +
- '" />' +
- "</div>"
- );
- } else {
- return "";
- }
- }
-
- function recording(ele) {
- var path = $(ele).attr("item");
- layer.open({
- type: 2,
- content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
- title: '录音',
- area: ['30%', '20%'], //宽高
- maxmin: true,
- shade: 0
- });
- }
-
- function GetLink(val) {
- if(val) {
- return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
- } else {
- return "";
- }
- }
-
- function GetLinkAll(val){
- if(val) {
- var arr = val.split(",")
- var str = ""
- arr.forEach(function(v, i) {
- str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
- })
- str += str.slice(0, -1);
- return str;
- }else{
- return "";
- }
- }
-
- function formatterResult(val) {
- if(val) {
- // + ' title="' + val + '" ';
- var strResult = val;
- if(strResult.length > 20) {
- strResult = strResult.substring(0, 20) + "...";
- }
- strResult = "<div title='" + val + "'>" + strResult + "</div>"
- return strResult;
- }
- }
- //查看详情
- function ckxq(str) {
- layer.open({
- type: 2,
- content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: "工单详情",
- area: ["80%", "80%"], //宽高
- });
- }
- //截取字符串
- function GetCont(val) {
- if(val) {
- var str = "<div ";
- if(val.length > 20) {
- str = str + ' title="' + val + '" ';
- val = val.substr(0, 20) + "...";
- }
- return str + ">" + val + "</div>";
- } else {
- return "";
- }
- }
-
- //加载字典
- function loadDic(obj, pid) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- if(!pid) {
- pid = -1;
- }
- $.getJSON(
- huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
- token: $.cookie("token"),
- pid: pid,
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_ValueId +
- "'>" +
- n.F_Value +
- "</option>"
- ).appendTo(obj);
- });
- }
- }
- );
- }
-
- //获取知识库
- function loadZSK(type = "1") {
- var table = $("#tableList" + type);
- $(".tableWarpper" + type)
- .show()
- .siblings()
- .hide();
- table.bootstrapTable("destroy");
- if(type === "1") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "2") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- key: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "3") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- key: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "4") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- key: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "5") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- key: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "6") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- keyvalue: "",
- key: "",
- stime: "",
- etime: "",
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "7") {
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- type:1,
- key:$('.rightSearchKey').val(),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- } else if(type === "8") {
- // document.getElementById("J_iframe").src="https://www.baidu.com/";
- }
- }
- $('#rightSearch').click(function(){
- loadZSK("7");
- })
- $(".ldcrb-top ul li").click(function() {
- $(this).addClass("activity").siblings().removeClass("activity");
- var type = $(this).attr("data-type");
- loadZSK(type);
- });
-
- // 序号
- function serialNumber(val, row, index) {
- return index + 1;
- }
- // 操作
- function operation1(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn1(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
-
- // 操作
- function operation2(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn2(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
-
- // 操作
- function operation3(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn3(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
-
- // 操作
- function operation4(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn4(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
-
- // 操作
- function operation5(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn5(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
-
- // 操作
- function operation6(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn6(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- "</div>"
- );
- }
- // 操作
- function operation7(val, row) {
- return(
- '<div class="tool_downs">' +
- '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="detailBtn7(\'' +
- row.F_Id +
- '\')" title="详情">详情</a>' +
- '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
- row.F_Id +
- '" onclick="noSolve(\'' +
- row.F_Id +
- '\')" title="未解决">未解决</a>' +
- "</div>"
- );
- }
- // 详情
- function detailBtn1(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "政策专家库",
- area: ["80%", "80%"], //宽高
- });
- }
-
- // 详情
- function detailBtn2(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "办事指南",
- area: ["80%", "80%"], //宽高
- });
- }
-
- // 详情
- function detailBtn3(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "热点问题",
- area: ["80%", "80%"], //宽高
- });
- }
-
- // 详情
- function detailBtn4(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "政策法规",
- area: ["80%", "80%"], //宽高
- });
- }
-
- // 详情
- function detailBtn5(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "名词解释",
- area: ["80%", "80%"], //宽高
- });
- }
-
- // 详情
- function detailBtn6(id) {
- layer.open({
- type: 2,
- content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
- title: "部门职能",
- area: ["80%", "80%"], //宽高
- });
- }
- // 详情
- function detailBtn7(id) {
- layer.open({
- type: 2,
- title: '查看知识库详情',
- area: ['70%', '60%'],
- maxmin:true,
- content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
- });
- }
- // 获取坐席
- function getSeatData(obj) {
- obj.empty();
- $.getJSON(
- huayi.config.callcenter_url + "UserAccount/GetSeatList", {
- token: $.cookie("token"),
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_UserCode +
- "'>" +
- n.F_UserName +
- "</option>"
- ).appendTo(obj);
- });
- obj.selectpicker({
- noneSelectedText: "请选择", //默认显示内容
- });
- obj.selectpicker("refresh");
- }
- }
- );
- }
-
- // 综合查询
- function loadComprehensiveList() {
- //先销毁表格
- $("#comprehensiveContentList").bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- $("#comprehensiveContentList").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- workid: $("#wids").val().replace(/\s+/g, ""),
- ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
- ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
- Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
- tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
- usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
- // starttime: $("#starttime").val(), //=开始时间
- // endtime: $("#endtime").val(), //=结束时间
- comprehensive: 1,
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function(data) {
- //加载成功时执行
- // layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- }
-
- function conversionBootstrapSelectData(obj) {
- var returnData = "";
- var selectedData = obj.val();
- if(selectedData != null) {
- for(var i = 0; i < selectedData.length; i++) {
- returnData += selectedData[i] + ","
- }
- returnData = returnData.slice(0, -1);
- } else {
- returnData = ""
- }
- return returnData;
- }
-
- //解决
- function resolve(id) {
- var laye = layer.confirm(
- "确定解决?", {
- btn: ["确定", "取消"], //可以无限个按钮
- },
- function() {
- //按钮【按钮一】的回调
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "Repository/OptRep",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- repid: id,
- type: 1,
- },
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- layer.msg("提交成功!");
- layer.close(laye);
- }
- },
- });
- },
- function(index) {
- //按钮【按钮二】的回调
- layer.close(laye);
- }
- );
- }
- //未解决
- function noSolve(id) {
- var laye = layer.open({
- type: 1,
- shade: false,
- area: ["430px", "260px"],
- title: "请输入未解决原因", //不显示标题
- content: '<div style="padding-top:10px;padding-left:20px;">\n' +
- '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
- "</div>",
- cancel: function() {
- layer.close();
- },
- btn: ["确定", "取消"], //按钮
- yes: function() {
- console.log($("#resultNoSolve").val())
- if(!$("#resultNoSolve").val()) {
- layer.msg("请填写未解决原因!");
- return false;
- } else {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "Repository/OptRep",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- repid: id,
- reason: $("#resultNoSolve").val(),
- type: 2,
- },
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- layer.msg("提交成功!");
- layer.close(laye);
- loadZSK("7");
- }
- },
- });
- }
- },
- });
- }
- //外呼弹屏
- function whtp() {
- $("#Result").val("");
- if($(".WH").hasClass("fadeOutUp")) {
- $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
- }
- $(".WH").removeClass("hidens");
- $(".first").removeClass("first");
- $(".WH").addClass("first");
-
- loadWH();
- }
- //加载外呼电话列表
- function loadWH() {
- $(".phonediv").hide();
- var n = $(".bg_title .lactive").attr("itemid");
-
- switch(n) {
- case "0":
- var obj0 = $(".phonediv").eq(0);
- obj0.show();
-
- //先销毁表格
- var table = obj0.find(".phonelist");
- table.bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#lastphone").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- break;
- case "1":
- var obj1 = $(".phonediv").eq(1);
- obj1.show();
- var table = obj1.find(".phonelist");
- table.bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#gsphone").val(),
- name: $("#gsname").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- break;
- case "2":
- var obj2 = $(".phonediv").eq(2);
- obj2.show();
- var table = obj2.find(".phonelist");
- table.bootstrapTable("destroy");
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url +
- "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) {
- //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- tel: $("#khphone").val(),
- name: $("#khname").val(),
- token: $.cookie("token"),
- };
- return param;
- },
- onLoadSuccess: function() {
- //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() {
- //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- },
- });
- break;
- case "3":
- $(".phonediv").eq(3).show();
- $("#zxTable tbody").html("");
- if(obj.AgentID) {
- obj.Type = "GetAgentList";
- Send();
- }
-
- break;
- }
- }
-
- function view(val) {
- var str = "";
- if(val) {
- str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
- }
- return str;
- }
-
- function call(val) {
- $("#Result").val(val);
- $(".img").removeClass("hidens");
- }
-
- function ftime(val) {
- if(val) {
- return helper.DateFormat.getFormatTime(val);
- } else {
- return "";
- }
- }
-
- function logout() {
- $.ajax({
- url: huayi.config.callcenter_url + "Login/Logout",
- data: {
- token: $.cookie("token"),
- },
- dataType: "json",
- success: function(res) {
- if(res.state) {
- $.cookie("token", "");
- window.localStorage.removeItem("token");
- window.localStorage.removeItem("extno");
- window.localStorage.removeItem("zx_user");
- window.localStorage.removeItem("socket_state");
- location.href = "./login.html";
- }
- },
- });
- }
- //跳转
- function Jumps() {
- $("iframe:visible")[0].src = "widgets.html";
- }
- ////子页面返回主页
- //function home_index() {
- // top.$("iframe:visible")[0].src = "widgets.html";
- //}
-
- // 获取乡镇
- $("#sourcearea").change(function() {
- getTownshipVillage($("#township"), $("#sourcearea").val());
- });
-
- // 获取村
- $("#township").change(function() {
- getTownshipVillage($("#village"), $("#township").val());
- });
-
- //区域
- function QY(obj) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(
- huayi.config.callcenter_url + "Area/GetAreaListById", {
- token: $.cookie("token"),
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- if(n.F_AreaName !== "市区") {
- if(n.F_AreaName === "文峰区") {
- $(
- "<option value='" +
- n.F_AreaId +
- "' selected='selected'>" +
- n.F_AreaName +
- "</option>"
- ).appendTo(obj);
- } else {
- $(
- "<option value='" +
- n.F_AreaId +
- "'>" +
- n.F_AreaName +
- "</option>"
- ).appendTo(obj);
- }
- }
- });
- }
- }
- );
- }
-
- //获取乡镇,村
- function getTownshipVillage(obj, parentid) {
- obj.empty();
- obj.append('<option selected="selected" value="">请选择</option>');
- $.getJSON(
- huayi.config.callcenter_url + "Area/GetAreaChildren", {
- token: $.cookie("token"),
- parentid: parentid,
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_AreaId +
- "'>" +
- n.F_AreaName +
- "</option>"
- ).appendTo(obj);
- });
- }
- }
- );
- }
-
- //来源
- function LY(obj) {
- obj.empty();
- $.getJSON(
- huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
- token: $.cookie("token"),
- id: 1,
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_ValueId +
- "'>" +
- n.F_Value +
- "</option>"
- ).appendTo(obj);
- });
- }
- }
- );
- }
- //类别
- function LB(obj) {
- obj.empty();
- $.getJSON(
- huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
- token: $.cookie("token"),
- id: 2,
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_ValueId +
- "'>" +
- n.F_Value +
- "</option>"
- ).appendTo(obj);
- });
- console.log($('#hidCallKey').val())
- if ($('#hidCallKey').val() == '5') {
- obj.val(4256+'')
- }
-
- }
- }
- );
- }
- //主题
- function ZT(obj) {
- obj.empty();
- $.getJSON(
- huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
- token: $.cookie("token"),
- id: 3,
- },
- function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_ValueId +
- "'>" +
- n.F_Value +
- "</option>"
- ).appendTo(obj);
- });
- }
- }
- );
- }
-
- //电话类别
- function getPhoneType(obj) {
- obj.empty();
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
- dataType: "json",
- async: true,
- data: {
- token: $.cookie("token"),
- id: 2498,
- },
- success: function(data) {
- if(data.state.toLowerCase() == "success") {
- var content = data.data;
- $(content).each(function(i, n) {
- $(
- "<option value='" +
- n.F_Value +
- "'>" +
- n.F_Remark +
- "</option>"
- ).appendTo(obj);
- });
- }
- },
- });
- }
-
- //获取来电类型
- function GetDicValueList() {
- $("#dicValueList ul").html("");
- $.getJSON(
- huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
- id: 45,
- token: $.cookie("token"),
- },
- function(result) {
- if(result.state.toLowerCase() == "success") {
- for(var i = 0; i < result.data.length; i++) {
- $("#dicValueList ul").append(
- '<li><label data-valDic="' +
- result.data[i].F_ValueId +
- '" id="unit' +
- i +
- '">' +
- result.data[i].F_Value +
- "</label></li>"
- );
- }
- }
- }
- );
- }
-
- //点击来电类型
- var dicTypeid = 46; //默认是 已受理
- $(document).on("click", "#dicValueList li label", function() {
- if($.cookie("code")==="spdbzy"){
- return
- }
- if(!$(this).hasClass("checkedDept")) {
- var $that = $(this);
- if($(".hidCallID").val()) {
- dicTypeid = 46; //默认是 已受理
- dicTypeid =
- $(this).attr("data-valDic") != 46 ?
- $(this).attr("data-valDic") :
- 46;
- $.post(
- huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
- callid: $(".hidCallID").val(),
- // callid: 59054,
- typeid: dicTypeid,
- token: $.cookie("token"),
- },
- function(result) {
- //debugger;
- var results = JSON.parse(result);
- if(results.state.toLowerCase() == "success") {
- //console.info('传递来电类型成功,ID为:'+ dicTypeid);
- $that
- .addClass("checkedDept")
- .parent()
- .siblings()
- .children()
- .removeClass("checkedDept");
- if(dicTypeid != 46) {
- // $("#dicForms").hide();
- layer.msg("来电类型保存成功!");
- if(dicTypeid == 50) {
- loadOld();
- }
- } else {
- $("#dicForms").show();
- }
- }
- }
- );
- } else {
- //console.info('传递来电类型失败');
- }
- } else {
- //$(this).removeClass('checkedDept');
- //layer.msg('来电类型已经保存成功!不用重复点击提交');
- }
- });
-
- // 历史工单状态
- function historyOrderStates(val, row) {
- var html = "";
- switch(val + "") {
- case "0":
- html = "新工单";
- if(row.F_IsReturn == 1) {
- html = "新工单(回退)";
- }
- break;
- case "1":
- html = "待交办";
- break;
- case "2":
- html = '<span style="color:#FF0000;">待查收</span>';
- break;
- case "3":
- html = "退回审核中";
- break;
- case "4":
- html = "办理中";
- break;
- case "5":
- html = "延时审核";
- break;
- case "6":
- if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
- html = "已办未果";
- } else {
- html = "已办理";
- }
- break;
- case "7":
- html = "已回访";
- break;
- case "8":
- if(row.F_Identification === 0) {
- html = "重置转发";
- } else if(row.F_Identification === 1) {
- html = "退回重办";
- } else {
- html = "重办中";
- }
- break;
- case "9":
- html = "已结案";
- break;
- case "10":
- html = "待审核";
- break;
- case "11":
- html = "重办待交办";
- break;
- case "13":
- html = "重办驳回";
- break;
- }
- return html;
- }
-
- // 历史工单操作
- function historyOrderOperation(val, row) {
- var roleCode = $.cookie("code");
- if(roleCode === "GNZY") {
- return(
- '<a class="xg" onclick="tj(\'' +
- row.F_WorkOrderId +
- '\')" title="提交">提交</a> ' +
- '<a class="xg" onclick="workOrderEdit(\'' +
- row.F_WorkOrderId +
- '\')" title="编辑">编辑</a>'
- );
- } else {
- return "-";
- }
- }
-
- //提交
- function tj(str) {
- layer.confirm(
- "确定要提交工单么?", {
- btn: ["确定", "取消"], //按钮
- },
- function() {
- //请求后台数据
- /*发送请求*/
- $.post(
- huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
- ids: str,
- token: $.cookie("token"),
- },
- function(result) {
- result = JSON.parse(result);
- if(result.state.toLowerCase() == "success") {
- layer.msg("提交成功");
- $("#orderlist").bootstrapTable("refresh");
- //load();
- }
- }
- );
- }
- );
- }
-
- // 编辑
- function workOrderEdit(str) {
- layer.open({
- type: 2,
- content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
- title: "编辑",
- area: ["80%", "80%"], //宽高
- });
- }
-
- function reminder(str, depId) {
- layer.open({
- type: 2,
- content: "./CommonHtml/reminder.html?wid=" +
- str +
- "&depId=" +
- depId +
- "&callid=" +
- $(".hidCallID").val() +
- "", //iframe的url,no代表不显示滚动条
- title: "催单内容",
- area: ["40%", "40%"], //宽高
- });
- }
- //跳转超期共单列表
- $(".surIcon").click(function() {
- top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
- });
-
- //右上角消息列表
- function rightUp() {
- helper.init.isload = 0;
- $(".drm").html("");
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- top: 5,
- //mid:$('.mid').val()
- },
- success: function(data) {
- helper.init.isload = 1;
- $(".mid").val(data.maxid);
- // helper.cookies.set("mid", data.maxid, 7);
- $(".xx_count").html(data.total);
- $(".sur_count").html(data.timeoutcount);
- $("#cqorder").val(data.timeoutcount);
- if(data.rows) {
- $.each(data.rows, function(i, n) {
- if(i < 10) {
- $(
- "<li>" +
- '<a href="javaScript:;" class="xx" onclick="ckxq(' +
- n.F_WorkOrderId +
- ')">' +
- '<div class="tipCon">' +
- n.F_ComContent +
- "</div>" +
- '<div class="order_time clearfix">' +
- '<span class="work_order">订单号:' +
- n.F_WorkOrderId +
- "</span>" +
- '<span class="ort">' +
- n.F_CreateTime +
- "</span>" +
- "</div>" +
- '</a></li><li class="divider"></li>'
- ).appendTo(".drm");
- }
- });
- }
-
- $(
- '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
- '<div class="order_time clearfix">' +
- '<span class="work_order">查看更多</span>' +
- '<span class="ort"> ' +
- ">>" +
- "</span>" +
- "</div>" +
- "</a></li>"
- ).appendTo(".drm");
- },
- });
- }
-
- function goDC() {
- top.$("iframe:visible")[0].src = "Business/WorkDC.html";
- }
-
- //右下角消息弹框
- function rightDown() {
- helper.init.isload = 0;
-
- var tota = 0;
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- },
- success: function(data) {
- helper.init.isload = 1;
- $(".rightDown_list").html("");
- var con = data.data;
- if(con.length > 0) {
- con.push({
- state: 15,
- con: $("#cqorder").val()
- });
- }
- $(con).each(function(i, n) {
- var sts = "";
- switch(n.state) {
- case 0:
- sts = "待处理";
- break;
- case 1:
- sts = "待交办";
- break;
- case 2:
- sts = "待查收";
- break;
- case 3:
- sts = "退回审核中";
- break;
- case 4:
- sts = "办理中(主办)";
- break;
- case 5:
- sts = "延时审核中";
- break;
- case 6:
- sts = "待回访";
- break;
- case 7:
- sts = "已回访";
- break;
- case 8:
- sts = "重办中";
- break;
- case 9:
- sts = "已结案";
- break;
- case 10:
- sts = "办理中(协办)";
- break;
- case 11:
- sts = "待处理";
- break;
- case 12:
- sts = "待审核";
- break;
- case 13:
- sts = "待督办";
- break;
- case 15:
- sts = "超期工单";
- break;
- case 16:
- sts = "重办驳回";
- break;
- default:
- sts = "其他";
- break;
- }
- $(
- '<li onclick="turnTo(this)">' +
- '<a href="javaScript:;" data-index="' +
- n.state +
- '">' +
- "<div>" +
- sts +
- '<span class="pull-right text-muted small">' +
- n.con +
- "条</span>" +
- "</div>" +
- "</a>" +
- "</li>"
- ).appendTo(".rightDown_list");
- tota = tota + parseInt(n.con);
- });
- $(".messageTotal").html(tota);
- },
- });
- }
-
- function turnTo(a) {
- var state = $(a).children("a").attr("data-index");
- switch(state) {
- case "0":
- $("iframe:visible")[0].src = "Business/ZXDCL.html";
- break;
- case "1":
- $("iframe:visible")[0].src =
- "Business/LeaderDCL.html?states=" + state;
- break; //代交办
- case "2":
- $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
- break; //待查收
- case "3":
- $("iframe:visible")[0].src =
- "Business/LeaderDCL.html?states=" + state;
- break; //退回审核中
- case "4":
- $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
- break; //办理中(主办)
- case "5":
- $("iframe:visible")[0].src =
- "Business/LeaderDCL.html?states=" + state;
- break; //延时审核中
- case "6":
- $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
- break;
- case "7":
- $("iframe:visible")[0].src =
- "Business/LeaderDCL.html?states=" + state;
- break; //已回访
- case "8":
- $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
- break; //重办中
- case "10":
- $("iframe:visible")[0].src =
- "Business/WorkDCCO.html?states=" + state;
- break; //办理中协办
- case "11":
- $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
- break; //办理中协办
- case "12":
- $("iframe:visible")[0].src = "Appeal/toAuditList.html";
- break; //待审核
- case "13":
- $("iframe:visible")[0].src = "Appeal/toSupervList.html";
- break; //待督办
-
- case "15":
- $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
- break; //超期工单
- case "16":
- $("iframe:visible")[0].src = "Business/LeaderBH.html";
- break; //重办驳回工单
- default:
- sts = "其他";
- break;
- }
- }
-
- ///拖拽效果
-
- //拖动事件
- var box = document.getElementById("box");
- //鼠标按下的函数
- box.onmousedown = function(ev) {
- var oEvent = ev || event;
- //求出鼠标和box的位置差值
- var x = oEvent.clientX - box.offsetLeft;
- var y = oEvent.clientY - box.offsetTop;
- //鼠标移动的函数
- //把事件加在document上,解决因为鼠标移动太快时,
- //鼠标超过box后就没有了拖拽的效果的问题
- document.onmousemove = function(ev) {
- var oEvent = ev || event;
- //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
- var l = oEvent.clientX - x;
- var t = oEvent.clientY - y;
- if(l < 0) {
- l = 0;
- } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
- l = document.documentElement.clientWidth - box.offsetWidth;
- }
- if(t < 0) {
- t = 0;
- } else if(
- t >
- document.documentElement.clientHeight - box.offsetHeight
- ) {
- t = document.documentElement.clientHeight - box.offsetHeight;
- }
- box.style.left = l + "px";
- box.style.top = t + "px";
- };
- //鼠标抬起的函数
- document.onmouseup = function() {
- document.onmousemove = null;
- document.onmouseup = null;
- };
- //火狐浏览器在拖拽空div时会出现bug
- //return false阻止默认事件,解决火狐的bug
- // return false;
- };
-
- function messages(type) {
- if(!type) {
- type = $(".right-tab li.active").index();
- }
- var html = $("#tab-" + (type + 1)).find(".chat_box");
- html.html("");
- helper.init.isload = 0;
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Index/GetChatLists",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- isread: type,
- top: 50,
- fromid: 0,
- },
- success: function(data) {
- helper.init.isload = 1;
- $("#tab-1").find(".message_count").html(data.total);
- if(type == 0) {
- if(data.total == 0) {
- $(".readed").hide();
- } else {
- $(".readed").show();
- }
- $(".close_chat").show();
- }
- $(data.rows).each(function(i, n) {
- var str = "";
- str =
- '<div class="sidebar-message">' +
- '<a href="#">' +
- '<div class="pull-left text-center">' +
- '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
- '<div class="m-t-xs">' +
- n.F_UserName +
- "</div>" +
- "</div>" +
- '<div class="media-body">' +
- '<div class="chat_content">' +
- GetCont(n.Content) +
- "</div>" +
- '<small class="text-muted">' +
- n.CreateDate +
- "</small>" +
- '<span class="reply" data-FromUserId="' +
- n.FromUserId +
- '" data-ToUserId="' +
- n.ToUserId +
- '" data-roleId="' +
- n.F_RoleId +
- '" onclick="resply(this)">回复</span>';
- if(n.IsRead != 1) {
- str +=
- '<span class="reply close_chat" data-index="' +
- n.Id +
- '" onclick="closed(this)">关闭</span>';
- }
- "</div>" + "</a>" + "</div>";
- html.append(str);
- });
- },
- });
- }
-
- function closed(a) {
- var id = $(a).attr("data-index");
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "Index/CloseChat",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- id: id,
- },
- success: function(data) {
- if(data.total > 0) {
- messages();
- } else {
- layer.msg("关闭消息失败!");
- }
- },
- });
- }
-
- function resply(a) {
- var userId = $(a).attr("data-FromUserId");
- var toId = $(a).attr("data-ToUserId");
- var roleId = $(a).attr("data-roleId");
- layer.open({
- type: 2,
- content: "replyChat.html?userId=" +
- userId +
- "&roleId=" +
- roleId +
- "&toId=" +
- toId, //iframe的url,no代表不显示滚动条
- title: "回复消息",
- area: ["50%", "60%"], //宽高
- });
- }
- //登陆弹窗函数
- function login_DK() {
- layer.open({
- type: 2,
- content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
- title: "提示",
- area: ["25%", "55%"], //宽高
- });
- }
- // 顶部消息
- function showTopMsgs() {
- $("#top_notices_lists").toggle();
- }
-
- // 获取顶部消息(只展示未读消息 0未读 1已读)
- function getTopMsgs() {
- helper.init.isload = 0;
- $.getJSON(
- huayi.config.callcenter_url + "InternalMessages/GetMsg", {
- token: $.cookie("token"),
- smstype: 1,
- },
- function(result) {
- if(result.state.toLowerCase() === "success") {
- helper.init.isload = 1;
- $("#top_notices_lists").empty();
- result = result.data;
- var str = "";
- if(result && result.length) {
- if(isFirstShowTopMsg) {
- $("#top_notices_lists").hide();
- isFirstShowTopMsg = false;
- }
- $("#top_notices_num").text(result.length);
- if(result.length > 99) {
- $("#top_notices_num").text(result.length);
- }
- for(var i = 0; i < result.length; i++) {
- str +=
- '<li class="top_notices_item">' +
- '<span title="' +
- result[i].SMS_Content +
- '" class="top_notices_con">' +
- result[i].SMS_Content +
- "</span>" +
- '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
- result[i].SMS_Id +
- ', event)">未读</button>' +
- "</li>" +
- '<li class="divider"></li>';
- }
- } else {
- str =
- '<li class="top_notices_item">' +
- '<span class="top_notices_con">暂无消息!</span>' +
- "</li>";
- $("#top_notices_num").text(0);
- }
- $("#top_notices_lists").append(str);
- $("#top_notices_lists").find(".divider:last").remove();
- }
- }
- );
- }
-
- // 标记消息状态
- function signRead(signid, e) {
- e.stopPropagation();
- layer.confirm(
- "确认已读后该条消息将不再提示,请慎重", {
- icon: 7,
- btn: ["确认", "取消"], //按钮
- },
- function(index) {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url +
- "InternalMessages/UpdateState",
- dataType: "json",
- async: true,
- data: {
- ids: signid,
- state: 1, //状态,0未读 1已读
- token: $.cookie("token"),
- },
- success: function(data) {
- if(data.state.toLowerCase() === "success") {
- // 更新顶部消息内容和数量
- getTopMsgs();
- $("#top_notices_lists").hide();
- layer.close(index);
- }
- },
- });
- }
- );
- }
-
- function getnew() {
- helper.init.isload = 0;
- $.getJSON(
- huayi.config.callcenter_url + "InternalMessages/GetMsg", {
- token: $.cookie("token"),
- smstype: 2,
- },
- function(result) {
- helper.init.isload = 1;
- if(result.state.toLowerCase() === "success") {
- result = result.data;
- var str = "";
- $("#top_notices_lists1").empty();
- if(result && result.length) {
- $(".tan_ping").css("display", "block");
- for(var i = 0; i < result.length; i++) {
- var contant1 = result[i].SMS_Content.split("|")[0];
- if(contant1.length > 68) {
- contant2 = contant1.substr(0, 68) + "...";
- } else {
- contant2 = contant1;
- }
- var contant3 = result[i].SMS_Content.split("|")[1];
- str +=
- '<li class="top_notices_item top_notices_item1">' +
- '<span title="有坐席向您索要关于“' +
- contant1 +
- "”的内容,截止至" +
- contant3 +
- ',请尽快处理" data_id="' +
- result[i].SMS_Id +
- '" class="top_notices_con1">有坐席向您索要关于“' +
- contant2 +
- '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
- contant3 +
- "</i>,请尽快处理</span>" +
- // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
- "</li>" +
- '<li class="divider"></li>';
- }
- } else {
- str =
- '<li class="top_notices_item">' +
- '<span class="top_notices_con">暂无消息!</span>' +
- "</li>";
- }
- $("#top_notices_lists1").append(str);
- }
- }
- );
- }
- $("#know").on("click", function() {
- var data_id = $(".top_notices_con1").attr("data_id");
- Read(data_id, event);
- $(".tan_ping").css("display", "none");
- getnew();
- });
- //跳转索要列表
- $("#chuli").on("click", function() {
- var data_id = $(".top_notices_con1").attr("data_id");
- Read(data_id, event);
- $(".tan_ping").css("display", "none");
- getnew();
- $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
- });
-
- function Read(signid, e) {
- e.stopPropagation();
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
- dataType: "json",
- async: true,
- data: {
- ids: signid,
- state: 1, //状态,0未读 1已读
- token: $.cookie("token"),
- },
- success: function(data) {
- if(data.state.toLowerCase() === "success") {
- // 更新顶部消息内容和数量
- getTopMsgs();
- $("#top_notices_lists").hide();
- // layer.close(index);
- }
- },
- });
- }
-
- // 获取工单数量
- function workcount() {
- $.getJSON(
- huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
- token: $.cookie("token"),
- },
- function(result) {
- if(result.state.toLowerCase() == "success") {
- var data = result.data.DWCount[0];
- $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
- $(".WorkTHCB").text(data.TuiHui); // 退回重办
- $(".workOverdue").text(data.ChaoQi); // 超期工单
- $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
- $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
- $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
- $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
- $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
- $(".superviseCommission").text(data.DB); // 督办工单
- $(".yssh").text(data.JWYS); // 延时审核
- $(".workDelayedAuditAuditor").text(data.XJYS)
- $(".sptyssh").text(data.sptJWYS)
- $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
- $(".WorkYSSHMedia").text(data.dmtJWYS)
- $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
- }
- }
- );
- }
-
- function domainPrompt() {
- var content =
- '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
- if(window.location.host === "125.45.12.146:9999") {
- layer.open({
- type: 1,
- title: "提示",
- content: content, //这里content是一个普通的String
- area: ["50%", "50%"],
- });
- }
- }
-
- $("#hangUpEvaluation").click(function() {
- satisfactionEvaluationFun();
- });
-
- function satisfactionEvaluationFun() {
- obj.Type = "TurnIvr";
- obj.AgentID = $.cookie("zx_user");
- obj.AgentExten = $.cookie("extno");
- obj.IvrName = "MYD";
- obj.IvrPos = "1";
- Send();
- }
-
- // 多媒体提示信息
- function multimediaPrompt(roleCode) {
- if(roleCode === "MTDD") {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Info/GetMultiCount",
- dataType: "json",
- async: true,
- data: {
- token: $.cookie("token"),
- },
- success: function(data) {
- if(data.state.toLowerCase() === "success") {
- var data = data.data
- var content =
- '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
- '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
- '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
- '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
- '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
- '</ul></p></div>';
- layer.open({
- type: 1,
- title: "提示",
- content: content, //这里content是一个普通的String
- area: ["25%", "30%"],
- });
- }
- },
- });
- }
- }
-
- function getReactionCategory(roleCode, pid = 38) {
- // var roleCode = $.cookie("code");
- // 供暖专员只获取供暖问题
- if(roleCode === "GNZY") {
- pid = 2460;
- } else {
- pid = 38;
- }
- $.get(
- huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
- token: $.cookie("token"),
- pid: pid,
- },
- function(result) {
- result = $.parseJSON(result);
- var content = JSON.parse(result.data);
- layui.use("dropdown", function() {
- var dropdown = layui.dropdown;
- dropdown.render({
- elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
- data: content,
- id: "reflectCategory",
- //菜单被点击的事件
- click: function(obj) {
- $("#reflectCategory").val(obj.title);
- $("#PID").val(obj.id);
- },
- });
- });
- }
- );
- }
-
- function getSearchReactionCategory(key) {
- $("#reflectCategoryList").empty();
- $.get(
- huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
- token: $.cookie("token"),
- key: key,
- },
- function(result) {
- result = $.parseJSON(result);
- if(result.state.toLowerCase() === "success") {
- var content = result.data;
- if(content.length > 0) {
- content.forEach(function(e, i) {
- $(
- "<li index='" +
- e.id +
- "' indexName='" +
- e.name +
- "'>" +
- e.names +
- "</li>"
- ).appendTo("#reflectCategoryList");
- });
- } else {
- $("<li index='' indexName=''>没有相关数据</li>").appendTo(
- "#reflectCategoryList"
- );
- }
- }
- }
- );
- }
-
- function debounce(fun, delay) {
- return function(args) {
- var that = this;
- var _args = args;
- clearTimeout(fun.id);
- fun.id = setTimeout(function() {
- fun.call(that, _args);
- }, delay);
- };
- }
-
- // 监听浏览器关闭
- window.onunload = function(e) {
- logout();
- return;
- };
-
- //获取知识库消息
- //setInterval(getnew, 180000);
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