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  1. var isFirstShowTopMsg = true;
  2. $(document).ready(function() {
  3. if($.cookie("token") == null) {
  4. window.location.href = "index.html";
  5. }
  6. // getnew();
  7. domainPrompt();
  8. // $("#con_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  9. // $("#con_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  10. // $("#old_startTime").val(helper.DateFormat.getNowDate()+" 00:00:00")
  11. // $("#old_endTime").val(helper.DateFormat.getNowDate()+" 23:59:59")
  12. // 历史工单
  13. loadOld();
  14. // 一键转接
  15. getkeyTransferData();
  16. // 来电弹屏
  17. laydate.skin("blue");
  18. laydate({
  19. elem: "#old_startTime",
  20. event: "focus",
  21. });
  22. laydate({
  23. elem: "#old_endTime",
  24. event: "focus",
  25. });
  26. laydate({
  27. elem: "#con_startTime",
  28. event: "focus",
  29. });
  30. laydate({
  31. elem: "#con_endTime",
  32. event: "focus",
  33. });
  34. laydate({
  35. elem: '#comprehensiveContentStarttime',
  36. event: 'focus',
  37. istime: true,
  38. format: 'YYYY-MM-DD hh:mm:ss'
  39. });
  40. laydate({
  41. elem: '#comprehensiveContentEndtime',
  42. event: 'focus',
  43. istime: true,
  44. format: 'YYYY-MM-DD hh:mm:ss'
  45. });
  46. //获取消息
  47. //getTopMsgs();
  48. //获取电话类别
  49. getPhoneType($("#phonetype"));
  50. //弹屏右侧切换效果
  51. // $(".ldtp-cr ul.ld-service li").click(function () {
  52. // $(this).addClass("cr-click").siblings().removeClass("cr-click");
  53. // loadOld();
  54. // });
  55. //最大化 最小化效果
  56. //最小化
  57. $(".minClosed").click(function() {
  58. $(".ldtp-con").removeClass("fadeInDown");
  59. $(".ldtp-con").addClass("fadeOutUp");
  60. $(".ldtp-con").css("display", "none");
  61. $(".maxOpen").show();
  62. $(".maxOpen").addClass("fadeInDown");
  63. });
  64. //最大化
  65. $(".maxOpen").click(function() {
  66. //触发来电类型第一个 点击;测试用
  67. $(".ldtp-con").removeClass("fadeOutUp");
  68. $(".ldtp-con").addClass("fadeInDown");
  69. $(".ldtp-con").css("display", "block");
  70. $(".maxOpen").hide();
  71. $(".maxOpen").removeClass("fadeInDown");
  72. $(".maxOpen").addClass("fadeInDown");
  73. $(".first").removeClass("first");
  74. $(".ldtp-con").addClass("first");
  75. });
  76. //关闭弹框
  77. $(".Bacha").click(function() {
  78. //清除来电类型样式
  79. $("#dicValueList li").find("label").removeClass("checkedDept");
  80. $(".ldtp-con").removeClass("fadeInDown");
  81. $(".ldtp-con").addClass("fadeOutUp");
  82. $(".ldtp-con").css("display", "none");
  83. $(".repoConte").hide();
  84. $(".comprehensiveContent").hide();
  85. Clean();
  86. $("#phonetype").val('12345')
  87. $("#phonetype1").hide()
  88. $("#phonetype2").hide()
  89. $(".SayBusy").addClass("active");
  90. $(".SayFree").removeClass("active");
  91. $(".zxzt").removeClass("br").removeClass("by").addClass("bl");
  92. $(".hwzt").text("空闲");
  93. $("#isml").val(0);
  94. SetStateCookie(0);
  95. obj.Type = "SayFree";
  96. obj.freeType = "tanPing";
  97. Send();
  98. });
  99. //顶部小头像
  100. var little_pic = $(".head-pic .hp-box img").attr("src");
  101. $(".maxOpen li .photo img").attr("src", little_pic);
  102. //点击左侧菜单来电弹屏显示
  103. $(".tantan").click(function() {
  104. $(".maxOpen").trigger("click");
  105. $(".head-pic .lahei .la-before").show();
  106. $(".head-pic .lahei .la-after").hide();
  107. });
  108. //点击挂断
  109. $(".head-pic .td-call .take").click(function() {
  110. //obj.Type = "DropCall";
  111. obj.Type = "TurnIvr";
  112. obj.AgentID = $.cookie("zx_user");
  113. obj.AgentExten = $.cookie("extno");
  114. obj.IvrName = "MYD";
  115. obj.IvrPos = "1";
  116. Send();
  117. });
  118. //点击拉黑事件
  119. $(".head-pic .lahei .la-before").click(function() {
  120. if(!$(".hidTel").val()) {
  121. layer.confirm("来电号码为空!", {
  122. btn: ["确定"],
  123. });
  124. return;
  125. }
  126. $("#time-word").val("");
  127. $(".ldtp-con .hei-list").show();
  128. });
  129. //拉黑输入框事件
  130. $(".hei-list .bacha").click(function() {
  131. $(".ldtp-con .hei-list").hide();
  132. $("#time-word").val("");
  133. });
  134. var reg = /^\+?[1-9][0-9]*$/;
  135. $("#bc").click(function() {
  136. var n = $("#time-word").val();
  137. var val = $("input[name='time']:checked").val();
  138. if(n) {
  139. if(!reg.test(n)) {
  140. layer.confirm("请输入整数时间!", {
  141. btn: ["确定"],
  142. });
  143. return;
  144. }
  145. } else {
  146. if(val == "4") {
  147. n = 0;
  148. } else {
  149. layer.confirm("请输入整数时间!", {
  150. btn: ["确定"],
  151. });
  152. return;
  153. }
  154. }
  155. $.post(
  156. huayi.config.callcenter_url + "CallInScreen/AddBlack", {
  157. tel: $(".hidTel").val(),
  158. num: n,
  159. type: val,
  160. token: $.cookie("token"),
  161. },
  162. function(result) {
  163. result = $.parseJSON(result);
  164. if(result.state.toLowerCase() == "success") {
  165. layer.msg("拉入黑名单成功");
  166. $(".la-time .lhtime").text(getNowFormatDate());
  167. $(".la-shichang .blackTime").html(result.data);
  168. $(".ldtp-con .hei-list").hide();
  169. $(".head-pic .lahei .la-before").hide();
  170. $(".head-pic .lahei .la-after").show();
  171. $(".head-pic .lahei .retur").show();
  172. }
  173. }
  174. );
  175. });
  176. $(".la-after").click(function() {
  177. if(!$(".hidTel").val()) {
  178. layer.confirm("来电号码为空!", {
  179. btn: ["确定"],
  180. });
  181. return;
  182. }
  183. $("#time-word").val("");
  184. $(".ldtp-con .hei-list").show();
  185. $(".ldtp-con .hei-list").removeClass("bounceOutUp");
  186. $(".ldtp-con .hei-list").addClass("bounceIn");
  187. });
  188. $(".head-pic .lahei .retur").click(function() {
  189. $.getJSON(
  190. huayi.config.callcenter_url + "CallInScreen/DelBlack", {
  191. tel: $(".hidTel").val(),
  192. token: $.cookie("token"),
  193. },
  194. function(result) {
  195. if(result.state.toLowerCase() == "success") {
  196. layer.msg("取消黑名单成功");
  197. $(".head-pic .lahei .retur").hide();
  198. $(".head-pic .lahei .la-after").hide();
  199. $(".head-pic .lahei .la-before").show();
  200. }
  201. }
  202. );
  203. });
  204. if(
  205. /mobile/i.test(navigator.userAgent) ||
  206. /android/i.test(navigator.userAgent)
  207. ) {
  208. $(".title-box").hide();
  209. }
  210. obj.AgentExten = $.cookie("extno");
  211. if(obj.AgentExten == undefined) {
  212. $(".Gnumbox").hide();
  213. }
  214. $(".Gnum").text(obj.AgentExten);
  215. $.getJSON(
  216. huayi.config.callcenter_url + "UserAccount/GetNowUser", {
  217. token: $.cookie("token"),
  218. },
  219. function(result) {
  220. if(result.state.toLowerCase() == "success") {
  221. $.cookie("code", result.data.role.F_RoleCode);
  222. $.cookie("userCode", result.data.user.F_UserCode);
  223. $.cookie("userNameLogin", result.data.user.F_UserName);
  224. $.cookie("seartGroupID", result.data.user.F_SeartGroupID);
  225. $.cookie('userMobile', result.data.user.F_Mobile);
  226. $.cookie('deptid', result.data.user.F_DeptId)
  227. //$.cookie("seartGroupID", "1");
  228. $("#RoleCode").val(result.data.user.F_RoleCode);
  229. $("#GroupCode").val(result.data.user.F_GroupCode);
  230. $(".username").text(result.data.user.F_UserName);
  231. $(".chat_username").text(result.data.user.F_UserCode);
  232. $(".user_code").text(result.data.user.F_UserCode);
  233. $(".group").text(result.data.user.F_SeartGroup);
  234. //if (result.data.role) {
  235. // $(".rolename").text(result.data.role.F_RoleName);
  236. //}
  237. $(".deptname").text(result.data.user.depname);
  238. $(".yhtx").attr(
  239. "src",
  240. huayi.config.callcenter_url.substr(
  241. 0,
  242. huayi.config.callcenter_url.length - 1
  243. ) + result.data.user.F_See
  244. );
  245. obj.AgentID = result.data.user.F_UserCode;
  246. //obj.AgentExten = result.data.user.F_WorkNumber;
  247. $(".mgh").val(result.data.user.F_UserCode);
  248. $(".mn").val(result.data.user.F_UserName);
  249. $(".settingCompany").val(result.data.user.F_Company);
  250. $(".settingDepartment").val(result.data.user.F_Department);
  251. $(".settingPost").val(result.data.user.F_Post);
  252. $(".settingMobile").val(result.data.user.F_Mobile);
  253. $(".settingTelephone").val(result.data.user.F_Telephone);
  254. if(result.data.user.F_SeatFlag) {
  255. Connect();
  256. if($.cookie("code") == "spdbzy") {
  257. //layer.open({
  258. //type: 2,
  259. //content: "./calloutNew/videoCall.html", //iframe的url,no代表不显示滚动条
  260. //title: "视频通话窗口",
  261. //shade: 0,
  262. //offset: "rb",
  263. //area: ["22%", "65%"], //宽高
  264. //});
  265. }else{
  266. // connectVoice(1); //创建连接
  267. }
  268. if($.cookie("code") != "spdbzy") {
  269. connectVoice(1); //创建连接
  270. }
  271. //CreateWebSockets();
  272. //$(".open_chat").show();
  273. //heartbeat = setInterval(function() {
  274. // Heart()
  275. //}, 60000);
  276. $("#top-search").show();
  277. $(".phoneBZ").show();
  278. $(".zts").show();
  279. obj.AgentGroup = $.cookie("seartGroupID");
  280. if($("#RoleCode").val() == "DBHWY") {
  281. // obj.AgentGroup = "1";
  282. $(".db_show").show();
  283. $(".hw_show").hide();
  284. } else if($("#RoleCode").val() == "ZJZY") {
  285. // obj.AgentGroup = "2";
  286. $(".db_show").show();
  287. $(".hw_show").hide();
  288. } else {
  289. // obj.AgentGroup = "364";
  290. $(".db_show").hide();
  291. $(".hw_show").show();
  292. }
  293. }
  294. if($("#RoleCode").val() != "EJWLDW") {
  295. $(".dclgd").eq(0).show();
  296. $(".cqgd").eq(0).show();
  297. //rightUp();
  298. //setInterval(rightUp, 60000);
  299. }
  300. if(result.data.role.F_RoleId == "6") {
  301. CreateWebSockets();
  302. $(".open_chat").show();
  303. }
  304. // if (result.data.role.F_IsEject == 1) {
  305. // $.getJSON(
  306. // huayi.config.callcenter_url +
  307. // "Index/GetNoDealOrderCounts",
  308. // {
  309. // token: $.cookie("token"),
  310. // },
  311. // function (result) {
  312. // if (result.data.lists.length != 0) {
  313. // // 弹框函数调用
  314. // login_DK();
  315. // }
  316. // }
  317. // );
  318. // }
  319. var roleCode = result.data.role.F_RoleCode
  320. // 反映类别
  321. getReactionCategory(roleCode);
  322. // 多媒体信息
  323. multimediaPrompt(roleCode);
  324. // 供暖专员不能添加工单
  325. if(roleCode === "GNZY") {
  326. $(".orderForm").hide();
  327. }
  328. }
  329. }
  330. );
  331. getWhetherEditInformation();
  332. $.ajaxSettings.async = false;
  333. $.getJSON(
  334. huayi.config.callcenter_url + "Index/GetMenu", {
  335. token: $.cookie("token"),
  336. },
  337. function(result) {
  338. $.ajaxSettings.async = true;
  339. if(result.state.toLowerCase() == "success") {
  340. $(result.data).each(function(i, n) {
  341. var html =
  342. '<li><a href="#" dataid=' +
  343. n.F_FunctionId +
  344. // '><i class="fa iconfont">&#xe614;</i><span class="nav-label">' +
  345. '><i class="fa iconfont">' +
  346. n.F_ImgUrl +
  347. '</i><span class="nav-label">' +
  348. n.F_FunctionName +
  349. '</span><span class="fa arrow"></span></a>';
  350. html += '<ul class="nav nav-second-level">';
  351. $(n.item).each(function(j, m) {
  352. if(m.item.length > 0) {
  353. html +=
  354. '<li><a class="" dataid=' +
  355. m.F_FunctionId +
  356. ' href="#">' +
  357. m.F_FunctionName +
  358. '<span class="' +
  359. m.F_FunctionCode +
  360. '"></span><span class="fa arrow"></span></a>'
  361. html += '<ul class="nav nav-third-level">';
  362. $(m.item).each(function(k, l) {
  363. html +=
  364. '<li><a class="J_menuItem" dataid=' +
  365. l.F_FunctionId +
  366. ' href="' +
  367. l.F_OptUrl +
  368. '">' +
  369. l.F_FunctionName +
  370. "</a>" +
  371. '<span class="label label-warning pull-right lblcount ' +
  372. l.F_FunctionCode +
  373. '"></span>' +
  374. "</li>";
  375. });
  376. html += "</li></ul>"
  377. } else {
  378. html +=
  379. '<li><a class="J_menuItem" dataid=' +
  380. m.F_FunctionId +
  381. ' href="' +
  382. m.F_OptUrl +
  383. '">' +
  384. m.F_FunctionName +
  385. "</a>" +
  386. '<span class="label label-warning pull-right lblcount ' +
  387. m.F_FunctionCode +
  388. '"></span>' +
  389. "</li>";
  390. }
  391. });
  392. html += "</ul></li>";
  393. $(html).appendTo($("#side-menu"));
  394. });
  395. $(".J_menuItem").click(function() {
  396. if($(this).text() == "来电弹屏") {
  397. $(".maxOpen").trigger("click");
  398. $(".head-pic .lahei .la-before").show();
  399. $(".head-pic .lahei .la-after").hide();
  400. }
  401. });
  402. }
  403. }
  404. );
  405. document.onclick = function(e) {
  406. $(".keyTransferDiv").hide();
  407. };
  408. $(".hw_through").click(function(e) {
  409. $(".keyTransferDiv").toggle();
  410. e = e || event;
  411. stopFunc(e);
  412. });
  413. function stopFunc(e) {
  414. e.stopPropagation ? e.stopPropagation() : (e.cancelBubble = true);
  415. }
  416. // 一键转接
  417. function throungh() {
  418. var guid = uuid();
  419. obj.Type = "Transfer";
  420. obj.DestinationNumber = "8" + $(".hw_through").attr("index");
  421. obj.Header = "8";
  422. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  423. obj.TaskPhoneID = ""; //回访的电话ID
  424. obj.TaskID = guid; //回访记录编号
  425. Send();
  426. $.ajax({
  427. type: "get",
  428. url: huayi.config.callcenter_url + "Callrecords/UpdateTransferCall",
  429. async: true,
  430. dataType: "json",
  431. data: {
  432. token: $.cookie("token"),
  433. callid: $(".hidCallID").val(),
  434. transfercall: $(".hw_through").attr("index")
  435. },
  436. success: function(result) {
  437. if(result.state.toLowerCase() == "success") {
  438. debugger
  439. }
  440. },
  441. });
  442. }
  443. // 获取转接数据
  444. function getkeyTransferData() {
  445. $(".keyTransferDiv dl").empty();
  446. $.ajax({
  447. type: "get",
  448. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  449. dataType: "json",
  450. async: false,
  451. data: {
  452. token: $.cookie("token"),
  453. id: 2988,
  454. },
  455. success: function(data) {
  456. if(data.state.toLowerCase() == "success") {
  457. var content = data.data;
  458. $(content).each(function(i, n) {
  459. $("<dt data-number='" + n.F_Remark + "'>" + n.F_Value + "</dt>").appendTo(".keyTransferDiv dl");
  460. });
  461. }
  462. },
  463. });
  464. }
  465. // 转接绑定事件
  466. $(".keyTransferDiv dl").on("click", "dt", function(e) {
  467. $(".hw_through").attr("index", $(this).attr("data-number"))
  468. throungh()
  469. })
  470. //话务相关
  471. $("#top-search li").click(function() {
  472. if($(this).find("i").hasClass("active")) {
  473. if(obj.AgentID) {
  474. var fun = $(this).attr("datafun");
  475. obj.Type = fun;
  476. obj.AgentGroup = $.cookie("seartGroupID");
  477. switch(fun) {
  478. case "Login":
  479. // obj.AgentGroup = "364";
  480. obj.AgentGroup = $.cookie("seartGroupID");
  481. obj.AgentType = "0";
  482. Send();
  483. break; //签入
  484. case "SayFree":
  485. obj.freeType = "shoudong";
  486. Send();
  487. break; //签入
  488. case "callOutLogin":
  489. obj.AgentGroup = "9999";
  490. obj.AgentType = "0";
  491. obj.Type = "Login";
  492. Send();
  493. break; //外呼签入
  494. case "MakeCall":
  495. $(".hidCallID").val("");
  496. $("#hidwhtype").val(fun);
  497. whtp();
  498. //obj.DestinationNumber = "1012";
  499. break; //外呼
  500. case "Meeting":
  501. $("#hidwhtype").val(fun);
  502. whtp();
  503. //obj.DestinationNumber = "1012";
  504. break; //多方通话
  505. case "Transfer":
  506. $("#hidwhtype").val(fun);
  507. whtp();
  508. //obj.DestinationNumber = "1012";
  509. break; //转移
  510. case "Consult": //协商呼叫
  511. $("#hidwhtype").val(fun);
  512. whtp();
  513. break;
  514. case "ConfirmTransfer": //确认转移
  515. obj.EndParmer = "1";
  516. Send();
  517. break;
  518. case "CancelTransfer": //取消转移
  519. // $("#hidwhtype").val(ConfirmTransfer);
  520. obj.Type = "ConfirmTransfer";
  521. obj.EndParmer = "3";
  522. Send();
  523. break;
  524. case "TurnIvr": //转IVR
  525. obj.IvrName = "TurnIvr";
  526. obj.IvrPos = "1";
  527. Send();
  528. break;
  529. case "MeetingTakeBack": //多方通话回签
  530. obj.Type = "MeetingTakeBack";
  531. Send();
  532. break;
  533. case "satisfactionEvaluation": //多方通话回签
  534. satisfactionEvaluationFun();
  535. break;
  536. case "keyTransfer": // 一键转接
  537. break;
  538. default:
  539. Send();
  540. break;
  541. }
  542. }
  543. }
  544. });
  545. //知识库查询
  546. $(".searIcon").click(function() {
  547. loadZSK();
  548. });
  549. //历史记录查询
  550. $(".searchbtn").click(function() {
  551. loadOld();
  552. });
  553. //新增记录
  554. $(".addjl").click(function() {
  555. $(".addgd").show();
  556. $(".tbold").hide();
  557. });
  558. //关闭外呼弹屏
  559. $(".closes").click(function() {
  560. $(".WH").removeClass("fadeInDown").addClass("fadeOutUp");
  561. $(".WH").addClass("hidens");
  562. });
  563. //外呼呼出
  564. $(".CallOut").click(function(event) {
  565. event.stopPropagation();
  566. if($("#Result").val()) {
  567. $.ajax({
  568. type: "get",
  569. url: huayi.config.callcenter_url + "CallOutOpt/GetCallOutprefix",
  570. async: true,
  571. dataType: "json",
  572. data: {
  573. token: $.cookie("token"),
  574. phone: $("#Result").val(),
  575. },
  576. success: function(result) {
  577. if(result.state.toLowerCase() == "success") {
  578. var guid = uuid();
  579. obj.Type = $("#hidwhtype").val();
  580. obj.DestinationNumber = result.data.phone;
  581. obj.Header = result.data.fix;
  582. obj.TaskType = "0"; //0:拨号外呼;1:未接来电外呼;2:回访外呼
  583. obj.TaskPhoneID = ""; //回访的电话ID
  584. obj.TaskID = guid; //回访记录编号
  585. obj.Callee = $("#Result").val(); //被叫号码
  586. obj.Caller = $.cookie("extno"); //操作人分机号
  587. Send();
  588. $("#Result").val("");
  589. $(".WH").addClass("hidens");
  590. }
  591. },
  592. });
  593. }
  594. });
  595. //外呼弹屏数字键盘样式
  596. $(".Num_ul div")
  597. .mousedown(function() {
  598. $(this).addClass("actives");
  599. $(".img").removeClass("hidens");
  600. })
  601. .mouseup(function() {
  602. $(this).removeClass("actives");
  603. });
  604. //外呼弹屏数字键盘号码输入
  605. $(".Num_ul li div").click(function() {
  606. var rt = $("#Result").val() + "";
  607. if(rt.length < 18) {
  608. rt = rt + $(this).find("a").text();
  609. $("#Result").val(rt);
  610. }
  611. });
  612. //外呼弹屏数字键盘号码截取
  613. $(".img").click(function() {
  614. var Result = $("#Result").val() + "";
  615. Result = Result.substr(0, Result.length - 1);
  616. $("#Result").val(Result);
  617. if(Result.length == 0) {
  618. $(".img").addClass("hidens");
  619. }
  620. });
  621. //外呼电话列表
  622. $(".bg_title li").click(function() {
  623. $(this).addClass("lactive").siblings().removeClass("lactive");
  624. loadWH();
  625. });
  626. $(".ty").click(function() {
  627. loadWH();
  628. });
  629. //创建投诉工单
  630. $(".addt_").click(function() {
  631. Statess = 0;
  632. Adds();
  633. });
  634. //创建投诉工单
  635. $(".addts").click(function() {
  636. Statess = 1;
  637. Adds();
  638. });
  639. $(".mapBJ").click(function() {
  640. $(".mapPos").hide();
  641. $(".mapBJ").hide();
  642. });
  643. $(".reposit").click(function() {
  644. // layer.open({
  645. // type: 2,
  646. // content: "./CommonHtml/LDTPZSK.html", //iframe的url,no代表不显示滚动条
  647. // title: "知识库",
  648. // maxmin:true,
  649. // area: ["78%", "90%"], //宽高
  650. // });
  651. window.open('./CommonHtml/LDTPZSK.html');
  652. // $(".repoConte").toggle();
  653. });
  654. //上传附件
  655. $("#scwj").click(function() {
  656. $("#upFile").trigger("click");
  657. })
  658. $("#upFile").change(function() {
  659. upload();
  660. })
  661. //加载知识库
  662. loadZSK();
  663. //加载左侧导航菜单
  664. //loadMenu();
  665. // 综合菜单
  666. $(".comprehensive").click(function() {
  667. $(".comprehensiveContent").toggle();
  668. });
  669. // 获取坐席
  670. getSeatData($("#comprehensiveContentSerrchSeat"))
  671. // 综合查询
  672. loadComprehensiveList()
  673. // 搜索
  674. $(".comprehensiveContentSerrchBtn").click(function() {
  675. loadComprehensiveList();
  676. })
  677. //客户资料
  678. $(".khzl tbody>tr>td input").attr("readonly", true);
  679. $(".save").hide();
  680. $(".cancel").hide();
  681. $(".edit").click(function() {
  682. $(".save").show();
  683. $(".cancel").show();
  684. $(".edit").hide();
  685. $(".khzl tbody>tr>td input").attr("readonly", false);
  686. $(".khzl tbody>tr>td input").css("border-bottom", "1px solid #b3b3b3");
  687. });
  688. $(".cancel").click(function() {
  689. $(".khzl tbody>tr>td input").attr("readonly", true);
  690. $(".khzl tbody>tr>td input").css("border", "0");
  691. $(".save").hide();
  692. $(".cancel").hide();
  693. $(".edit").show();
  694. });
  695. //保存客户
  696. $(".save").click(function() {
  697. var khid = $("#khid").val();
  698. var khmc = $(".khmc").val();
  699. var tsdh = $(".tsdh").val();
  700. var lxr = $(".lxr").val();
  701. var lxdh = $(".lxdh").val();
  702. var postcode = $(".postcode").val();
  703. var email = $(".email").val();
  704. // if (!khmc) {
  705. // layer.confirm('请输入客户名称!', {
  706. // btn: ['确定']
  707. // });
  708. // return;
  709. // }
  710. $.post(
  711. huayi.config.callcenter_url + "Customer/AddCustomer", {
  712. cid: khid,
  713. name: khmc,
  714. lxr: lxr,
  715. mobile: tsdh,
  716. telphone: lxdh,
  717. postcode: postcode,
  718. email: email,
  719. token: $.cookie("token"),
  720. },
  721. function(result) {
  722. result = $.parseJSON(result);
  723. if(result.state.toLowerCase() == "success") {
  724. $("#khid").val(result.data);
  725. $(".khmc").val(khmc);
  726. $(".tkhmc").text(khmc);
  727. $(".lxdh").val(lxdh);
  728. $(".tsdh").val(tsdh);
  729. $(".ttsdh").text(tsdh);
  730. $(".lxr").val(lxr);
  731. $(".postcode").val(postcode);
  732. $(".email").val(email);
  733. layer.msg("保存成功");
  734. $(".khzl tbody>tr>td input").attr("readonly", true);
  735. $(".khzl tbody>tr>td input").css("border", "0");
  736. $(".save").hide();
  737. $(".cancel").hide();
  738. $(".edit").show();
  739. }
  740. }
  741. );
  742. });
  743. //关闭录音弹出
  744. $(".setwin").click(function() {
  745. $(".t-shade").removeClass("cx");
  746. $("audio")[0].pause();
  747. });
  748. //修改密码开始
  749. $(".shezhi").click(function() {
  750. $(".shezison").toggle()
  751. });
  752. $(".permsgdetail").click(function(){
  753. $(".sel").text('个人资料')
  754. $(".shezison").toggle()
  755. $(".personal").show();
  756. $(".passeditbox").hide();
  757. $(".notpassedit").show();
  758. $(".grbj").trigger('click')
  759. })
  760. $(".perpassedit").click(function(){
  761. $(".sel").text('修改密码')
  762. $(".shezison").toggle()
  763. $(".personal").show();
  764. $(".notpassedit").hide();
  765. $(".passeditbox").show();
  766. $(".grbj").trigger('click')
  767. })
  768. //tab切换
  769. $(".perTab li").click(function() {
  770. $(this).addClass("sel").siblings().removeClass("sel");
  771. var index = $(this).index();
  772. $(".perTab_con").children("div").eq(index).show().siblings().hide();
  773. });
  774. //编辑个人资料
  775. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  776. $(".grbj").click(function() {
  777. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  778. $(".grzl tbody>tr>td input.zhidu").css(
  779. "border-bottom",
  780. "1px solid #b3b3b3"
  781. );
  782. });
  783. //取消编辑
  784. $(".grqx").click(function() {
  785. $(".grzl tbody>tr>td input.zhidu").attr("readonly", true);
  786. $(".grzl tbody>tr>td input.zhidu").css("border-bottom", "none");
  787. });
  788. //关闭按钮
  789. $(".ptr").click(function() {
  790. $(".personal").hide();
  791. });
  792. //修改密码
  793. $(".grbtn").click(function() {
  794. var reg = /^(?=.*\d)(?=.*[a-z])(?=.*[A-Z]).{10,}$/
  795. var gh = $(".mgh").val();
  796. var xm = $(".mn").val();
  797. var ymm = $(".spwd").val();
  798. var xmm = $(".npwd").val();
  799. var qmm = $(".epwd").val();
  800. var jiamixmm = "";
  801. var jiamiymm = ""
  802. if(xmm){
  803. jiamixmm = $.md5(xmm)
  804. }
  805. if(ymm){
  806. jiamiymm = $.md5(ymm)
  807. }
  808. if(xmm !== qmm) {
  809. $(".wrong").show();
  810. return;
  811. }
  812. if(xmm == qmm){
  813. $(".wrong").hide();
  814. }
  815. if($(".sel").text() == '修改密码'){
  816. if(ymm == "") {
  817. layer.msg("原密码不允许为空!");
  818. return;
  819. }
  820. if(xmm == "") {
  821. layer.msg("新密码不允许为空!");
  822. return;
  823. }
  824. if(!reg.test(xmm)){
  825. layer.msg("密码至少10个字符必须包含字母大小写和数字!");
  826. return
  827. }
  828. }
  829. $(".wrong").hide();
  830. $(".grzl tbody>tr>td input").attr("readonly", true);
  831. $(".grzl tbody>tr>td input").css("border-bottom", "none");
  832. var paramsUserAccount = {}
  833. if($(".sel").text()==="修改密码"){
  834. paramsUserAccount = {
  835. pwd:jiamixmm,
  836. phone: $(".settingMobile").val(),
  837. usercode:gh,
  838. code: $(".settingCode").val(),
  839. token: $.cookie("token"),
  840. }
  841. handleEidtPass("UserAccount/EditPassword",paramsUserAccount)
  842. } else if($(".sel").text()==="个人资料"){
  843. // $(".grbtn").text()==="修改密码"
  844. paramsUserAccount = {
  845. token: $.cookie("token"),
  846. usercode: gh,
  847. name: $(".mn").val(),
  848. company: $(".settingCompany").val(),
  849. department: $(".settingDepartment").val(),
  850. post: $(".settingPost").val(),
  851. mobile: $(".settingMobile").val(),
  852. phone: $(".settingTelephone").val(),
  853. code: $(".settingCode").val(),
  854. }
  855. handleEidtPass("UserAccount/UpdatePwd",paramsUserAccount)
  856. }
  857. });
  858. function handleEidtPass(apiUrl,params){
  859. debugger
  860. $.ajax({
  861. type: "post",
  862. url: huayi.config.callcenter_url + apiUrl,
  863. async: true,
  864. dataType: "json",
  865. data: params,
  866. success: function(result) {
  867. if(result.state.toLowerCase() == "success") {
  868. layer.msg("修改成功!");
  869. window.location.href = "login.html";
  870. } else {
  871. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  872. $(".grzl tbody>tr>td input.zhidu").css(
  873. "border-bottom",
  874. "1px solid #b3b3b3"
  875. );
  876. }
  877. },
  878. });
  879. }
  880. //获取验证码
  881. function getVerificationCode() {
  882. if($(".settingMobile").val() == "") {
  883. layer.msg("请输入手机号码!");
  884. return;
  885. }
  886. $.ajax({
  887. type: "post",
  888. url: huayi.config.callcenter_url + "UserAccount/SendCode",
  889. async: true,
  890. dataType: "json",
  891. data: {
  892. token: $.cookie("token"),
  893. mobile: $(".settingMobile").val(),
  894. },
  895. success: function(result) {
  896. if(result.state.toLowerCase() == "success") {
  897. layer.msg("获取成功!");
  898. $(".btnVerificationCode").attr("disabled", true);
  899. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  900. $(".verificationCodeTips").show();
  901. setTimeout(function() {
  902. $(".btnVerificationCode").attr("disabled", false);
  903. $(".verificationCodeTips").hide();
  904. }, 60000);
  905. }
  906. },
  907. });
  908. }
  909. $(".btnVerificationCode").click(function() {
  910. $(".grzl tbody>tr>td input.zhidu").attr("readonly", false);
  911. $(".grzl tbody>tr>td input.zhidu").css(
  912. "border-bottom",
  913. "1px solid #b3b3b3"
  914. );
  915. getVerificationCode();
  916. });
  917. //是否需要编辑用户信息
  918. function getWhetherEditInformation() {
  919. $.ajax({
  920. type: "post",
  921. url: huayi.config.callcenter_url + "UserAccount/GetUserModify",
  922. async: true,
  923. dataType: "json",
  924. data: {
  925. token: $.cookie("token")
  926. },
  927. success: function(result) {
  928. if(result.state.toLowerCase() == "success") {
  929. } else {
  930. $(".personal").show();
  931. $(".sel").text('修改密码');
  932. $(".ptr").hide();
  933. $(".notpassedit").hide();
  934. $(".passeditbox").show();
  935. $(".grbj").trigger('click');
  936. // $(".personal").show();
  937. // $(".ptr").hide();
  938. // $(".personalMask").show();
  939. // $(".grbj").trigger('click')
  940. }
  941. },
  942. error: function(result) {},
  943. });
  944. }
  945. //图片裁剪
  946. var o = $(".image-crop > img");
  947. $(o).cropper({
  948. aspectRatio: 1 / 1,
  949. resizable: false,
  950. dragCrop: false,
  951. preview: ".img-preview",
  952. done: function() {},
  953. });
  954. var r = $("#inputImage");
  955. if(window.FileReader) {
  956. r.change(function() {
  957. var e,
  958. i = new FileReader(),
  959. t = this.files;
  960. if(t.length && ((e = t[0]), /^image\/\w+$/.test(e.type))) {
  961. i.readAsDataURL(e);
  962. i.onload = function() {
  963. r.val("");
  964. o.cropper("reset", !0).cropper("replace", this.result);
  965. };
  966. } else {
  967. layer.msg("请选择图片文件");
  968. }
  969. });
  970. $("#setDrag").click(function() {
  971. o.cropper("setDragMode", "crop");
  972. // var img = o.cropper("getDataURL");
  973. var img = o.cropper("getCroppedCanvas").toDataURL("image/png");
  974. $.post(
  975. huayi.config.callcenter_url + "Index/UploadTX64", {
  976. dataurl: encodeURIComponent(img),
  977. token: $.cookie("token"),
  978. },
  979. function(result) {
  980. result = $.parseJSON(result);
  981. if(result.state.toLowerCase() == "success") {
  982. $(".yhtx").attr(
  983. "src",
  984. huayi.config.callcenter_url.substr(
  985. 0,
  986. huayi.config.callcenter_url.length - 1
  987. ) + result.data
  988. );
  989. layer.msg("上传成功");
  990. $(".personal").hide();
  991. }
  992. }
  993. );
  994. });
  995. $("#zoomIn").click(function() {
  996. o.cropper("zoom", 0.1);
  997. });
  998. $("#zoomOut").click(function() {
  999. o.cropper("zoom", -0.1);
  1000. });
  1001. $("#rotateLeft").click(function() {
  1002. o.cropper("rotate", 45);
  1003. });
  1004. $("#rotateRight").click(function() {
  1005. o.cropper("rotate", -45);
  1006. });
  1007. } else {
  1008. r.addClass("hide");
  1009. }
  1010. $("#zxTable tbody").on("click", "tr", function() {
  1011. $(this).addClass("tr_bg");
  1012. $(this).siblings().removeClass("tr_bg");
  1013. $("#Result").val($(this).attr("fjh"));
  1014. });
  1015. //工单
  1016. //当即办理
  1017. //$(".Nows").change(function () {
  1018. // $(".Nows_box").toggle();
  1019. //});
  1020. $('input:radio[name="banli"]').change(function() {
  1021. if($(this).val() == "1") {
  1022. $(".Nows_box").show();
  1023. } else {
  1024. $(".Nows_box").hide();
  1025. }
  1026. });
  1027. //区县,主干道、乡镇,路社区村三级联动(目前在来电弹屏中使用)
  1028. // helper.getDropList.getLocations($("#sourcearea"));
  1029. QY($("#sourcearea"));
  1030. // 获取乡镇,默认文峰区
  1031. getTownshipVillage($("#township"), 4965);
  1032. LB($("#type"));
  1033. ZT($("#keys"));
  1034. //加载来电类型 默认是 已受理并发送id
  1035. GetDicValueList();
  1036. $(".right-tab li").click(function() {
  1037. messages($(this).index());
  1038. });
  1039. //全部已读
  1040. $(".readed").click(function() {
  1041. $.ajax({
  1042. type: "get",
  1043. url: huayi.config.callcenter_url + "Index/CloseChat",
  1044. async: true,
  1045. dataType: "json",
  1046. data: {
  1047. token: $.cookie("token"),
  1048. id: 0,
  1049. },
  1050. success: function(data) {
  1051. if(data.total > 0) {
  1052. messages();
  1053. } else {
  1054. layer.msg("设置失败!");
  1055. }
  1056. },
  1057. });
  1058. });
  1059. //主动发消息
  1060. $(".sele_send").click(function() {
  1061. layer.open({
  1062. type: 2,
  1063. content: "replyChat.html", //iframe的url,no代表不显示滚动条
  1064. title: "发送消息",
  1065. area: ["50%", "60%"], //宽高
  1066. });
  1067. });
  1068. var ru, rd, msgs;
  1069. $(".mid").val(0);
  1070. var mid = $(".mid").val();
  1071. $(".tuBiao").click(function() {
  1072. if($(".drm").css("display") == "block") {
  1073. $(".drm").css("display", "none");
  1074. } else {
  1075. $(".drm").css("display", "block");
  1076. }
  1077. });
  1078. $("#small-chat").click(function() {
  1079. if($(".small-chat-box").hasClass("active")) {
  1080. rightDown();
  1081. rd = setInterval(rightDown, 60000);
  1082. } else {
  1083. clearInterval(rd);
  1084. }
  1085. });
  1086. //即时通讯 消息总数
  1087. message_total();
  1088. //setInterval(message_total, 5000);
  1089. function message_total() {
  1090. helper.init.isload = 0;
  1091. $.ajax({
  1092. type: "get",
  1093. url: huayi.config.callcenter_url + "Index/GetChatCount",
  1094. async: true,
  1095. dataType: "json",
  1096. data: {
  1097. token: $.cookie("token"),
  1098. top: 50,
  1099. },
  1100. success: function(data) {
  1101. helper.init.isload = 1;
  1102. if(data.total <= 0) {
  1103. $(".chat_count").hide();
  1104. $(".chat").removeClass("come_mess");
  1105. } else {
  1106. $(".chat_count").show();
  1107. $(".chat_count").html(data.total);
  1108. $(".chat").addClass("come_mess");
  1109. }
  1110. },
  1111. });
  1112. }
  1113. $(".chat").click(function() {
  1114. $("#right-sidebar").toggleClass("sidebar-open");
  1115. if($("#right-sidebar").hasClass("sidebar-open")) {
  1116. messages();
  1117. msgs = setInterval(messages, 5000, 0); //未读消息定时刷新
  1118. } else {
  1119. clearInterval(msgs);
  1120. }
  1121. });
  1122. $("#reflectCategory").bind("input propertychange", function() {
  1123. $(".layui-dropdown").hide();
  1124. if($("#reflectCategory").val() == "") {
  1125. $(".reflectCategoryList-wrapper").hide();
  1126. return;
  1127. }
  1128. var debounceGetSearchReactionCategory = debounce(
  1129. getSearchReactionCategory,
  1130. 500
  1131. );
  1132. $(".reflectCategoryList-wrapper").show();
  1133. debounceGetSearchReactionCategory($("#reflectCategory").val());
  1134. });
  1135. $("#reflectCategoryList").on("click", "li", function() {
  1136. $(".reflectCategoryList-wrapper").hide();
  1137. $("#reflectCategory").val($(this).attr("indexName"));
  1138. $("#PID").val($(this).attr("index"));
  1139. });
  1140. // 获取工单数量
  1141. workcount();
  1142. });
  1143. function Adds() {
  1144. var callid = $(".hidCallID").val();
  1145. var value = $(' input[name="banli"]:checked ').val();
  1146. var ispd = $("#automaticDispatch").val() === "1" ? "1" : "0" // 自动派单
  1147. var threeWayCall;
  1148. if($("#threeWayCall").is(":checked")) {
  1149. threeWayCall = 1;
  1150. } else {
  1151. threeWayCall = 0;
  1152. }
  1153. if(!$("#cusphone").val()) {
  1154. layer.msg("请输入来电号码");
  1155. return;
  1156. } else if(!$("#title").val()) {
  1157. layer.msg("请输入标题");
  1158. return;
  1159. } else if(!$("#content").val()) {
  1160. layer.msg("请输入内容");
  1161. return;
  1162. } else if(!$("#PID").val()) {
  1163. layer.msg("请选择反映类别");
  1164. return;
  1165. } else if(value == 1 && !$("#result").val()) {
  1166. layer.msg("请输入直办内容");
  1167. return;
  1168. } else if(!$("#sourcearea").val()) {
  1169. layer.msg("请输入事发区域");
  1170. return;
  1171. }
  1172. $.ajax({
  1173. type: "post",
  1174. url: huayi.config.callcenter_url + "/WorkOrder/AddWorkOrder",
  1175. dataType: "json",
  1176. async: true,
  1177. beforeSend: function() {
  1178. //触发ajax请求开始时执行
  1179. $(".addt_").attr("disabled", true);
  1180. $(".addts").attr("disabled", true);
  1181. $(".addt_").text("提交中...");
  1182. $(".addts").text("提交中...");
  1183. $(".addt_").css('background',"#cccccc");
  1184. $(".addts").css('background',"#cccccc");
  1185. },
  1186. data: {
  1187. bigtype: $("#phonetype2").val(),
  1188. cusname: $("#cusname").val(), //=来电人姓名
  1189. cussex: $("#cussex").val(),
  1190. cusphone: $("#cusphone").val().replace(/\s+/g, ""), //=来电人电话
  1191. conphone: $("#contactphone").val().replace(/\s+/g, ""),//联系电话
  1192. email: $("#email").val(),
  1193. zipcode: $("#zipcode").val(),
  1194. title: $("#title").val(),
  1195. ispd:ispd,
  1196. content: $("#content").val(),
  1197. callid: callid,
  1198. sourcearea: $("#sourcearea").val(), //=事发地域id
  1199. township: $("#township").val(), // 乡镇
  1200. village: $("#village").val(), // 村
  1201. sourceaddress: $("#sourceaddress").val(), //=事发详细地址
  1202. source: $("#sourceSelect").val(), //=来源
  1203. phonetype: $("#phonetype").val(), // 电话类别
  1204. isresult: $(' input[name="banli"]:checked ').val(), //=(0转办1直办)
  1205. result: $("#result").val(),
  1206. longitude: $(".store_Lng").val(),
  1207. latitude: $(".store_Lat").val(),
  1208. keys: $("#PID").val(), //=关键词id(多个用英文逗号,隔开)
  1209. type: $("#type").val(), //=类型
  1210. isprotect: $(' input[name="mj"]:checked ').val(), //=(0普通1保密)
  1211. level: $("#level").val(), //=(1普通2紧急)
  1212. visittype: $("#visittype").val(), // 回访方式
  1213. isbusiness: $("#isbusiness").val(),
  1214. issubmit: Statess, //=(0保存1保存并提交)
  1215. business: threeWayCall,
  1216. file: $("#file").val(), // 办理附件(多个用英文逗号,隔开)
  1217. token: $.cookie("token"),
  1218. },
  1219. success: function(data) {
  1220. if(data.state.toLowerCase() == "success") {
  1221. console.log('1231234')
  1222. $("input[name='mj'][value='0']").prop('checked', false);
  1223. $("input[name='mj'][value='1']").prop('checked', true);
  1224. $(".addt_").attr("disabled", false);
  1225. $(".addts").attr("disabled", false);
  1226. $(".addt_").text("保存");
  1227. $(".addts").text("保存并提交");
  1228. $(".addt_").css('background',"#00a1cb");
  1229. $(".addts").css('background',"#00a1cb");
  1230. layer.msg("操作成功");
  1231. $("#phonetype1").hide()
  1232. $("#phonetype2").hide()
  1233. $("#phonetype1").val('')
  1234. $("#phonetype2").val('')
  1235. $("#phonetype").val('12345')
  1236. Clean();
  1237. } else {
  1238. $(".addt_").attr("disabled", false);
  1239. $(".addts").attr("disabled", false);
  1240. $(".addt_").text("保存");
  1241. $(".addts").text("保存并提交");
  1242. $(".addt_").css('background',"#00a1cb");
  1243. $(".addts").css('background',"#00a1cb");
  1244. }
  1245. },
  1246. });
  1247. }
  1248. //上传文件
  1249. function upload() {
  1250. var Files = document.getElementById("upFile").files;
  1251. console.log(Files);
  1252. if(Files.length > 0) {
  1253. var formData = new FormData();
  1254. for(var i = 0; i < Files.length; i++) {
  1255. formData.append('file' + i, Files[i]);
  1256. }
  1257. formData.append("token", $.cookie("token"));
  1258. var typeName = Files[0].name.split('.')[Files[0].name.split('.').length - 1];
  1259. if(typeName == "png" || typeName == 'jpg' || typeName == 'mp4' || typeName == 'avi' || typeName ==
  1260. 'wmv' || typeName == 'mp3' || typeName == 'pdf' || typeName == 'doc' || typeName == 'docx' ||
  1261. typeName == 'xls' || typeName == 'xlsx') {
  1262. $.ajax({
  1263. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  1264. type: "POST",
  1265. data: formData,
  1266. /**
  1267. *必须false才会自动加上正确的Content-Type
  1268. */
  1269. contentType: false,
  1270. /**
  1271. * 必须false才会避开jQuery对 formdata 的默认处理
  1272. * XMLHttpRequest会对 formdata 进行正确的处理
  1273. */
  1274. processData: false,
  1275. success: function(result) {
  1276. document.getElementById("upFile").outerHTML = document.getElementById("upFile")
  1277. .outerHTML;
  1278. $("#upFile").change(function() {
  1279. upload();
  1280. });
  1281. var r = $.parseJSON(result);
  1282. if(r.state.toLowerCase() == "success") {
  1283. var a = r.data;
  1284. $(a).each(function(i, n) {
  1285. var strs = '<span class="files" fiel-num="' + n.F_FileId +
  1286. '">' + n.F_FileName.substring(19) +
  1287. '<i class="fa fa-remove del_file"></i></span>'
  1288. $(strs).appendTo($('.fileBox')).find('.del_file').click(
  1289. function(event) {
  1290. event.stopPropagation();
  1291. $(this).parent().remove();
  1292. file_num()
  1293. })
  1294. })
  1295. file_num();
  1296. }
  1297. }
  1298. });
  1299. } else {
  1300. layer.msg("格式不正确");
  1301. }
  1302. } else {
  1303. layer.confirm('请上传文件!', {
  1304. btn: ['确定']
  1305. });
  1306. }
  1307. }
  1308. //上传文件隐藏域值
  1309. function file_num() {
  1310. var str = '';
  1311. var Str;
  1312. $('.fileBox .files').each(function(j, m) {
  1313. var aa = $(m).attr("fiel-num")
  1314. console.log(aa);
  1315. str += aa + ",";
  1316. Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
  1317. })
  1318. $("#file").val(Str);
  1319. }
  1320. //清空
  1321. function Clean() {
  1322. //左侧
  1323. //debugger;
  1324. $(".ldname").val(""); //来电人
  1325. $("#khid").val("");
  1326. $(".tsdh").val(""); //来电号码
  1327. $(".ldlocation").text("未知"); //归属地
  1328. $(".lxr").val(""); //联系人
  1329. $(".lxdh").val(""); //联系电话
  1330. $(".postcode").val(""); //邮编
  1331. $(".email").val(""); //email
  1332. $(".ldtime").val(""); //录入时间
  1333. $(":radio[name='banli'][value='0']").prop("checked", "checked");
  1334. $(".Nows_box").hide();
  1335. //右侧
  1336. $("#cusname").val(""); //=来电人姓名
  1337. $("#cussex").val("");
  1338. $("#cusphone").val(""); //=来电人电话
  1339. $("#contactphone").val(""); //=来电人电话
  1340. $("#email").val("");
  1341. $("#zipcode").val("");
  1342. $("#conphone").val("");
  1343. $("#title").val("");
  1344. $("#content").val("");
  1345. $("#sourceaddress").val(""); //=事发详细地址
  1346. $("input[name='baomi'][value='1']").prop("checked", true); //=(0转办1直办)
  1347. $("#type option:first").prop("selected", "selected");
  1348. $("#level option:first").prop("selected", "selected");
  1349. $("#visittype option:first").prop("selected", "selected");
  1350. $("#isbusiness option:first").prop("selected", "selected");
  1351. console.log($("#isbusiness").val())
  1352. $("#keys option:first").prop("selected", "selected");
  1353. $("#sourcearea").val("0").trigger("change"); //=事发地域id
  1354. $("#sourcearea option:first").prop("selected", "selected");
  1355. $("#township").val(""); // 乡镇
  1356. $("#village").val(""); // 村
  1357. $("#result").val("");
  1358. $(".inps").val("");
  1359. $("#PID").val("");
  1360. $("#reflectCategory").val("");
  1361. $("#Dpment").val("");
  1362. $(".Cleans").hide();
  1363. $("#file").val('');
  1364. $(".fileBox").html('')
  1365. }
  1366. function clearworkorder() {
  1367. $("#xxlb").val("");
  1368. $("#xxlb").trigger("change");
  1369. $("#FArea").val("");
  1370. $("#FArea").trigger("change");
  1371. $("#sfdz").val("");
  1372. $("#tskh").val("");
  1373. $("#tsdh").val("");
  1374. $("#email").val("");
  1375. $("#postcode").val("");
  1376. $("#lxr").val("");
  1377. $("#lxdh").val("");
  1378. $("#content").val("");
  1379. $("#result").val("");
  1380. $("#JArea").val("");
  1381. $("#JArea").trigger("change");
  1382. $("#remark").val("");
  1383. $("#khid").val("");
  1384. $(".khmc").val("");
  1385. $(".tsdh").val("");
  1386. $(".lxr").val("");
  1387. $(".lxdh").val("");
  1388. $(".postcode").val("");
  1389. $(".email").val("");
  1390. }
  1391. //获取历史记录
  1392. function loadOld() {
  1393. //判断号码是不是带0
  1394. var cometel = $(".hidTel").val();
  1395. console.log(cometel,'cometelcometel')
  1396. if(cometel.length == 12){
  1397. cometel = cometel.slice(1)
  1398. }
  1399. // var type = $(".ldtp-cr ul.ld-service .cr-click").attr("itemtype");
  1400. // $(".complain").hide();
  1401. // $(".complain")
  1402. // .eq(type * 1)
  1403. // .show();
  1404. // if (type == "2") {
  1405. //先销毁表格
  1406. $("#orderlist").bootstrapTable("destroy");
  1407. //初始化表格,动态从服务器加载数据
  1408. $("#orderlist").bootstrapTable({
  1409. method: "get", //使用get请求到服务器获取数据
  1410. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  1411. contentType: "application/x-www-form-urlencoded",
  1412. striped: true, //表格显示条纹
  1413. pagination: true, //启动分页
  1414. pageSize: 5, //每页显示的记录数
  1415. pageNumber: 1, //当前第几页
  1416. pageList: [5, 10], //记录数可选列表
  1417. search: false, //是否启用查询
  1418. showColumns: false, //显示下拉框勾选要显示的列
  1419. showRefresh: false, //显示刷新按钮
  1420. sidePagination: "server", //表示服务端请求
  1421. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1422. //设置为limit可以获取limit, offset, search, sort, order
  1423. queryParamsType: "undefined",
  1424. queryParams: function queryParams(params) {
  1425. //设置查询参数
  1426. var param = {
  1427. page: params.pageNumber,
  1428. pagesize: params.pageSize,
  1429. islike: 0,
  1430. tel: $(".hidTel").val(),
  1431. starttime: $("#con_startTime").val(),
  1432. endtime: $("#con_endTime").val(),
  1433. token: $.cookie("token"),
  1434. };
  1435. return param;
  1436. },
  1437. onLoadSuccess: function() {
  1438. //加载成功时执行
  1439. //layer.msg("加载成功");
  1440. },
  1441. onLoadError: function() {
  1442. //加载失败时执行
  1443. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1444. },
  1445. });
  1446. // } else if (type == "1") {
  1447. //先销毁表格
  1448. $("#oldlist").bootstrapTable("destroy");
  1449. //初始化表格,动态从服务器加载数据
  1450. $("#oldlist").bootstrapTable({
  1451. method: "get", //使用get请求到服务器获取数据
  1452. url: huayi.config.callcenter_url + "CallInScreen/GetOldList", //获取数据的Servlet地址
  1453. contentType: "application/x-www-form-urlencoded",
  1454. striped: true, //表格显示条纹
  1455. pagination: true, //启动分页
  1456. pageSize: 5, //每页显示的记录数
  1457. pageNumber: 1, //当前第几页
  1458. pageList: [5, 10], //记录数可选列表
  1459. search: false, //是否启用查询
  1460. showColumns: false, //显示下拉框勾选要显示的列
  1461. showRefresh: false, //显示刷新按钮
  1462. sidePagination: "server", //表示服务端请求
  1463. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1464. //设置为limit可以获取limit, offset, search, sort, order
  1465. queryParamsType: "undefined",
  1466. queryParams: function queryParams(params) {
  1467. //设置查询参数
  1468. var param = {
  1469. page: params.pageNumber,
  1470. pagesize: params.pageSize,
  1471. tel: $(".hidTel").val(),
  1472. starttime: $("#old_startTime").val(),
  1473. endtime: $("#old_endTime").val(),
  1474. token: $.cookie("token"),
  1475. };
  1476. return param;
  1477. },
  1478. onLoadSuccess: function() {
  1479. //加载成功时执行
  1480. //layer.msg("加载成功");
  1481. },
  1482. onLoadError: function() {
  1483. //加载失败时执行
  1484. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1485. },
  1486. });
  1487. // }
  1488. }
  1489. //格式化工单号
  1490. function formatWorkOrderNum(val, row) {
  1491. if(val) {
  1492. return '<a class="xg" onclick="ckxq(\'' + val + '\')" title="点击查看工单详情">' + val + '</a>';
  1493. }
  1494. }
  1495. //编号
  1496. function Code(val, row, index) {
  1497. return index + 1;
  1498. }
  1499. function GetCallState(val) {
  1500. if(val == "1") {
  1501. return "已接通";
  1502. } else {
  1503. return "未接通";
  1504. }
  1505. }
  1506. //音频
  1507. function setCode(val) {
  1508. if(val) {
  1509. return(
  1510. '<div class="imgs" style="cursor: pointer;">' +
  1511. '<img src="./img/vice.png" alt="" onclick= "recording(this)" item="' +
  1512. val +
  1513. '" />' +
  1514. "</div>"
  1515. );
  1516. } else {
  1517. return "";
  1518. }
  1519. }
  1520. function recording(ele) {
  1521. var path = $(ele).attr("item");
  1522. layer.open({
  1523. type: 2,
  1524. content: "./CommonHtml/recording.html?path=" + path, //iframe的url,no代表不显示滚动条
  1525. title: '录音',
  1526. area: ['30%', '20%'], //宽高
  1527. maxmin: true,
  1528. shade: 0
  1529. });
  1530. }
  1531. function GetLink(val) {
  1532. if(val) {
  1533. return "<a onclick=\"ckxq('" + val + "')\" style='word-break: break-all;'>" + val + "</a>";
  1534. } else {
  1535. return "";
  1536. }
  1537. }
  1538. function GetLinkAll(val){
  1539. if(val) {
  1540. var arr = val.split(",")
  1541. var str = ""
  1542. arr.forEach(function(v, i) {
  1543. str += "<a onclick=\"ckxq('" + v + "')\" style='word-break: break-all;'>" + v + "</a>,"
  1544. })
  1545. str += str.slice(0, -1);
  1546. return str;
  1547. }else{
  1548. return "";
  1549. }
  1550. }
  1551. function formatterResult(val) {
  1552. if(val) {
  1553. // + ' title="' + val + '" ';
  1554. var strResult = val;
  1555. if(strResult.length > 20) {
  1556. strResult = strResult.substring(0, 20) + "...";
  1557. }
  1558. strResult = "<div title='" + val + "'>" + strResult + "</div>"
  1559. return strResult;
  1560. }
  1561. }
  1562. //查看详情
  1563. function ckxq(str) {
  1564. layer.open({
  1565. type: 2,
  1566. content: "CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  1567. title: "工单详情",
  1568. area: ["80%", "80%"], //宽高
  1569. });
  1570. }
  1571. //截取字符串
  1572. function GetCont(val) {
  1573. if(val) {
  1574. var str = "<div ";
  1575. if(val.length > 20) {
  1576. str = str + ' title="' + val + '" ';
  1577. val = val.substr(0, 20) + "...";
  1578. }
  1579. return str + ">" + val + "</div>";
  1580. } else {
  1581. return "";
  1582. }
  1583. }
  1584. //加载字典
  1585. function loadDic(obj, pid) {
  1586. obj.empty();
  1587. obj.append('<option selected="selected" value="">请选择</option>');
  1588. if(!pid) {
  1589. pid = -1;
  1590. }
  1591. $.getJSON(
  1592. huayi.config.callcenter_url + "Dictionary/GetDicValueListByParentId", {
  1593. token: $.cookie("token"),
  1594. pid: pid,
  1595. },
  1596. function(data) {
  1597. if(data.state.toLowerCase() == "success") {
  1598. var content = data.data;
  1599. $(content).each(function(i, n) {
  1600. $(
  1601. "<option value='" +
  1602. n.F_ValueId +
  1603. "'>" +
  1604. n.F_Value +
  1605. "</option>"
  1606. ).appendTo(obj);
  1607. });
  1608. }
  1609. }
  1610. );
  1611. }
  1612. //获取知识库
  1613. function loadZSK(type = "1") {
  1614. var table = $("#tableList" + type);
  1615. $(".tableWarpper" + type)
  1616. .show()
  1617. .siblings()
  1618. .hide();
  1619. table.bootstrapTable("destroy");
  1620. if(type === "1") {
  1621. //初始化表格,动态从服务器加载数据
  1622. table.bootstrapTable({
  1623. method: "get", //使用get请求到服务器获取数据
  1624. url: huayi.config.callcenter_url + "Professor/GetList", //获取数据的Servlet地址
  1625. contentType: "application/x-www-form-urlencoded",
  1626. striped: true, //表格显示条纹
  1627. pagination: true, //启动分页
  1628. pageSize: 10, //每页显示的记录数
  1629. pageNumber: 1, //当前第几页
  1630. pageList: [10, 20, 50, 100], //记录数可选列表
  1631. search: false, //是否启用查询
  1632. showColumns: false, //显示下拉框勾选要显示的列
  1633. showRefresh: false, //显示刷新按钮
  1634. sidePagination: "server", //表示服务端请求
  1635. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1636. //设置为limit可以获取limit, offset, search, sort, order
  1637. queryParamsType: "undefined",
  1638. queryParams: function queryParams(params) {
  1639. //设置查询参数
  1640. var param = {
  1641. page: params.pageNumber,
  1642. pagesize: params.pageSize,
  1643. token: $.cookie("token"),
  1644. keyvalue: "",
  1645. stime: "",
  1646. etime: "",
  1647. };
  1648. return param;
  1649. },
  1650. onLoadSuccess: function() {
  1651. //加载成功时执行
  1652. //layer.msg("加载成功");
  1653. },
  1654. onLoadError: function() {
  1655. //加载失败时执行
  1656. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1657. },
  1658. });
  1659. } else if(type === "2") {
  1660. //初始化表格,动态从服务器加载数据
  1661. table.bootstrapTable({
  1662. method: "get", //使用get请求到服务器获取数据
  1663. url: huayi.config.callcenter_url + "LawGuide/GetList", //获取数据的Servlet地址
  1664. contentType: "application/x-www-form-urlencoded",
  1665. striped: true, //表格显示条纹
  1666. pagination: true, //启动分页
  1667. pageSize: 10, //每页显示的记录数
  1668. pageNumber: 1, //当前第几页
  1669. pageList: [10, 20, 50, 100], //记录数可选列表
  1670. search: false, //是否启用查询
  1671. showColumns: false, //显示下拉框勾选要显示的列
  1672. showRefresh: false, //显示刷新按钮
  1673. sidePagination: "server", //表示服务端请求
  1674. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1675. //设置为limit可以获取limit, offset, search, sort, order
  1676. queryParamsType: "undefined",
  1677. queryParams: function queryParams(params) {
  1678. //设置查询参数
  1679. var param = {
  1680. page: params.pageNumber,
  1681. pagesize: params.pageSize,
  1682. token: $.cookie("token"),
  1683. keyvalue: "",
  1684. key: "",
  1685. stime: "",
  1686. etime: "",
  1687. };
  1688. return param;
  1689. },
  1690. onLoadSuccess: function() {
  1691. //加载成功时执行
  1692. //layer.msg("加载成功");
  1693. },
  1694. onLoadError: function() {
  1695. //加载失败时执行
  1696. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1697. },
  1698. });
  1699. } else if(type === "3") {
  1700. //初始化表格,动态从服务器加载数据
  1701. table.bootstrapTable({
  1702. method: "get", //使用get请求到服务器获取数据
  1703. url: huayi.config.callcenter_url + "HotspotGlossary/GetList", //获取数据的Servlet地址
  1704. contentType: "application/x-www-form-urlencoded",
  1705. striped: true, //表格显示条纹
  1706. pagination: true, //启动分页
  1707. pageSize: 10, //每页显示的记录数
  1708. pageNumber: 1, //当前第几页
  1709. pageList: [10, 20, 50, 100], //记录数可选列表
  1710. search: false, //是否启用查询
  1711. showColumns: false, //显示下拉框勾选要显示的列
  1712. showRefresh: false, //显示刷新按钮
  1713. sidePagination: "server", //表示服务端请求
  1714. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1715. //设置为limit可以获取limit, offset, search, sort, order
  1716. queryParamsType: "undefined",
  1717. queryParams: function queryParams(params) {
  1718. //设置查询参数
  1719. var param = {
  1720. page: params.pageNumber,
  1721. pagesize: params.pageSize,
  1722. token: $.cookie("token"),
  1723. keyvalue: "",
  1724. key: "",
  1725. stime: "",
  1726. etime: "",
  1727. };
  1728. return param;
  1729. },
  1730. onLoadSuccess: function() {
  1731. //加载成功时执行
  1732. //layer.msg("加载成功");
  1733. },
  1734. onLoadError: function() {
  1735. //加载失败时执行
  1736. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1737. },
  1738. });
  1739. } else if(type === "4") {
  1740. //初始化表格,动态从服务器加载数据
  1741. table.bootstrapTable({
  1742. method: "get", //使用get请求到服务器获取数据
  1743. url: huayi.config.callcenter_url + "Policy/GetList", //获取数据的Servlet地址
  1744. contentType: "application/x-www-form-urlencoded",
  1745. striped: true, //表格显示条纹
  1746. pagination: true, //启动分页
  1747. pageSize: 10, //每页显示的记录数
  1748. pageNumber: 1, //当前第几页
  1749. pageList: [10, 20, 50, 100], //记录数可选列表
  1750. search: false, //是否启用查询
  1751. showColumns: false, //显示下拉框勾选要显示的列
  1752. showRefresh: false, //显示刷新按钮
  1753. sidePagination: "server", //表示服务端请求
  1754. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1755. //设置为limit可以获取limit, offset, search, sort, order
  1756. queryParamsType: "undefined",
  1757. queryParams: function queryParams(params) {
  1758. //设置查询参数
  1759. var param = {
  1760. page: params.pageNumber,
  1761. pagesize: params.pageSize,
  1762. token: $.cookie("token"),
  1763. keyvalue: "",
  1764. key: "",
  1765. stime: "",
  1766. etime: "",
  1767. };
  1768. return param;
  1769. },
  1770. onLoadSuccess: function() {
  1771. //加载成功时执行
  1772. //layer.msg("加载成功");
  1773. },
  1774. onLoadError: function() {
  1775. //加载失败时执行
  1776. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1777. },
  1778. });
  1779. } else if(type === "5") {
  1780. //初始化表格,动态从服务器加载数据
  1781. table.bootstrapTable({
  1782. method: "get", //使用get请求到服务器获取数据
  1783. url: huayi.config.callcenter_url + "NounInterpretation/GetList", //获取数据的Servlet地址
  1784. contentType: "application/x-www-form-urlencoded",
  1785. striped: true, //表格显示条纹
  1786. pagination: true, //启动分页
  1787. pageSize: 10, //每页显示的记录数
  1788. pageNumber: 1, //当前第几页
  1789. pageList: [10, 20, 50, 100], //记录数可选列表
  1790. search: false, //是否启用查询
  1791. showColumns: false, //显示下拉框勾选要显示的列
  1792. showRefresh: false, //显示刷新按钮
  1793. sidePagination: "server", //表示服务端请求
  1794. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1795. //设置为limit可以获取limit, offset, search, sort, order
  1796. queryParamsType: "undefined",
  1797. queryParams: function queryParams(params) {
  1798. //设置查询参数
  1799. var param = {
  1800. page: params.pageNumber,
  1801. pagesize: params.pageSize,
  1802. token: $.cookie("token"),
  1803. keyvalue: "",
  1804. key: "",
  1805. stime: "",
  1806. etime: "",
  1807. };
  1808. return param;
  1809. },
  1810. onLoadSuccess: function() {
  1811. //加载成功时执行
  1812. //layer.msg("加载成功");
  1813. },
  1814. onLoadError: function() {
  1815. //加载失败时执行
  1816. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1817. },
  1818. });
  1819. } else if(type === "6") {
  1820. //初始化表格,动态从服务器加载数据
  1821. table.bootstrapTable({
  1822. method: "get", //使用get请求到服务器获取数据
  1823. url: huayi.config.callcenter_url + "Functions/GetList", //获取数据的Servlet地址
  1824. contentType: "application/x-www-form-urlencoded",
  1825. striped: true, //表格显示条纹
  1826. pagination: true, //启动分页
  1827. pageSize: 10, //每页显示的记录数
  1828. pageNumber: 1, //当前第几页
  1829. pageList: [10, 20, 50, 100], //记录数可选列表
  1830. search: false, //是否启用查询
  1831. showColumns: false, //显示下拉框勾选要显示的列
  1832. showRefresh: false, //显示刷新按钮
  1833. sidePagination: "server", //表示服务端请求
  1834. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1835. //设置为limit可以获取limit, offset, search, sort, order
  1836. queryParamsType: "undefined",
  1837. queryParams: function queryParams(params) {
  1838. //设置查询参数
  1839. var param = {
  1840. page: params.pageNumber,
  1841. pagesize: params.pageSize,
  1842. token: $.cookie("token"),
  1843. keyvalue: "",
  1844. key: "",
  1845. stime: "",
  1846. etime: "",
  1847. };
  1848. return param;
  1849. },
  1850. onLoadSuccess: function() {
  1851. //加载成功时执行
  1852. //layer.msg("加载成功");
  1853. },
  1854. onLoadError: function() {
  1855. //加载失败时执行
  1856. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1857. },
  1858. });
  1859. } else if(type === "7") {
  1860. //初始化表格,动态从服务器加载数据
  1861. table.bootstrapTable({
  1862. method: "get", //使用get请求到服务器获取数据
  1863. url: huayi.config.callcenter_url + "Repository/GetList", //获取数据的Servlet地址
  1864. contentType: "application/x-www-form-urlencoded",
  1865. striped: true, //表格显示条纹
  1866. pagination: true, //启动分页
  1867. pageSize: 10, //每页显示的记录数
  1868. pageNumber: 1, //当前第几页
  1869. pageList: [10, 20, 50, 100], //记录数可选列表
  1870. search: false, //是否启用查询
  1871. showColumns: false, //显示下拉框勾选要显示的列
  1872. showRefresh: false, //显示刷新按钮
  1873. sidePagination: "server", //表示服务端请求
  1874. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  1875. //设置为limit可以获取limit, offset, search, sort, order
  1876. queryParamsType: "undefined",
  1877. queryParams: function queryParams(params) {
  1878. //设置查询参数
  1879. var param = {
  1880. page: params.pageNumber,
  1881. pagesize: params.pageSize,
  1882. token: $.cookie("token"),
  1883. type:1,
  1884. key:$('.rightSearchKey').val(),
  1885. };
  1886. return param;
  1887. },
  1888. onLoadSuccess: function() {
  1889. //加载成功时执行
  1890. //layer.msg("加载成功");
  1891. },
  1892. onLoadError: function() {
  1893. //加载失败时执行
  1894. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  1895. },
  1896. });
  1897. } else if(type === "8") {
  1898. // document.getElementById("J_iframe").src="https://www.baidu.com/";
  1899. }
  1900. }
  1901. $('#rightSearch').click(function(){
  1902. loadZSK("7");
  1903. })
  1904. $(".ldcrb-top ul li").click(function() {
  1905. $(this).addClass("activity").siblings().removeClass("activity");
  1906. var type = $(this).attr("data-type");
  1907. loadZSK(type);
  1908. });
  1909. // 序号
  1910. function serialNumber(val, row, index) {
  1911. return index + 1;
  1912. }
  1913. // 操作
  1914. function operation1(val, row) {
  1915. return(
  1916. '<div class="tool_downs">' +
  1917. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1918. row.F_Id +
  1919. '" onclick="detailBtn1(\'' +
  1920. row.F_Id +
  1921. '\')" title="详情">详情</a>' +
  1922. "</div>"
  1923. );
  1924. }
  1925. // 操作
  1926. function operation2(val, row) {
  1927. return(
  1928. '<div class="tool_downs">' +
  1929. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1930. row.F_Id +
  1931. '" onclick="detailBtn2(\'' +
  1932. row.F_Id +
  1933. '\')" title="详情">详情</a>' +
  1934. "</div>"
  1935. );
  1936. }
  1937. // 操作
  1938. function operation3(val, row) {
  1939. return(
  1940. '<div class="tool_downs">' +
  1941. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1942. row.F_Id +
  1943. '" onclick="detailBtn3(\'' +
  1944. row.F_Id +
  1945. '\')" title="详情">详情</a>' +
  1946. "</div>"
  1947. );
  1948. }
  1949. // 操作
  1950. function operation4(val, row) {
  1951. return(
  1952. '<div class="tool_downs">' +
  1953. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1954. row.F_Id +
  1955. '" onclick="detailBtn4(\'' +
  1956. row.F_Id +
  1957. '\')" title="详情">详情</a>' +
  1958. "</div>"
  1959. );
  1960. }
  1961. // 操作
  1962. function operation5(val, row) {
  1963. return(
  1964. '<div class="tool_downs">' +
  1965. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1966. row.F_Id +
  1967. '" onclick="detailBtn5(\'' +
  1968. row.F_Id +
  1969. '\')" title="详情">详情</a>' +
  1970. "</div>"
  1971. );
  1972. }
  1973. // 操作
  1974. function operation6(val, row) {
  1975. return(
  1976. '<div class="tool_downs">' +
  1977. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1978. row.F_Id +
  1979. '" onclick="detailBtn6(\'' +
  1980. row.F_Id +
  1981. '\')" title="详情">详情</a>' +
  1982. "</div>"
  1983. );
  1984. }
  1985. // 操作
  1986. function operation7(val, row) {
  1987. return(
  1988. '<div class="tool_downs">' +
  1989. '<a href="javascript:;" class="aBtn" style="margin-left:0px;" authorize="yes" id="HY_details_' +
  1990. row.F_Id +
  1991. '" onclick="detailBtn7(\'' +
  1992. row.F_Id +
  1993. '\')" title="详情">详情</a>' +
  1994. '<a href="javascript:;" class="aBtn" style="margin-left:8px;" authorize="yes" id="HY_details_' +
  1995. row.F_Id +
  1996. '" onclick="noSolve(\'' +
  1997. row.F_Id +
  1998. '\')" title="未解决">未解决</a>' +
  1999. "</div>"
  2000. );
  2001. }
  2002. // 详情
  2003. function detailBtn1(id) {
  2004. layer.open({
  2005. type: 2,
  2006. content: "./zhiShiKu/detailZhiShiKuPolicyExpert.html?id=" + id, //iframe的url,no代表不显示滚动条
  2007. title: "政策专家库",
  2008. area: ["80%", "80%"], //宽高
  2009. });
  2010. }
  2011. // 详情
  2012. function detailBtn2(id) {
  2013. layer.open({
  2014. type: 2,
  2015. content: "./zhiShiKu/detailZhiShiKuGuide.html?id=" + id, //iframe的url,no代表不显示滚动条
  2016. title: "办事指南",
  2017. area: ["80%", "80%"], //宽高
  2018. });
  2019. }
  2020. // 详情
  2021. function detailBtn3(id) {
  2022. layer.open({
  2023. type: 2,
  2024. content: "./zhiShiKu/detailZhiShiKuHotLssues.html?id=" + id, //iframe的url,no代表不显示滚动条
  2025. title: "热点问题",
  2026. area: ["80%", "80%"], //宽高
  2027. });
  2028. }
  2029. // 详情
  2030. function detailBtn4(id) {
  2031. layer.open({
  2032. type: 2,
  2033. content: "./zhiShiKu/detaileZhiShiKuPoliciesRegulations.html?id=" + id, //iframe的url,no代表不显示滚动条
  2034. title: "政策法规",
  2035. area: ["80%", "80%"], //宽高
  2036. });
  2037. }
  2038. // 详情
  2039. function detailBtn5(id) {
  2040. layer.open({
  2041. type: 2,
  2042. content: "./zhiShiKu/detailZhiShiKuGlossary.html?id=" + id, //iframe的url,no代表不显示滚动条
  2043. title: "名词解释",
  2044. area: ["80%", "80%"], //宽高
  2045. });
  2046. }
  2047. // 详情
  2048. function detailBtn6(id) {
  2049. layer.open({
  2050. type: 2,
  2051. content: "./zhiShiKu/detailZhiShiKuFunctional.html?id=" + id, //iframe的url,no代表不显示滚动条
  2052. title: "部门职能",
  2053. area: ["80%", "80%"], //宽高
  2054. });
  2055. }
  2056. // 详情
  2057. function detailBtn7(id) {
  2058. layer.open({
  2059. type: 2,
  2060. title: '查看知识库详情',
  2061. area: ['70%', '60%'],
  2062. maxmin:true,
  2063. content: './zhiShiKu/newRepositoryDetail.html?ids='+ id+"&screen=1"
  2064. });
  2065. }
  2066. // 获取坐席
  2067. function getSeatData(obj) {
  2068. obj.empty();
  2069. $.getJSON(
  2070. huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  2071. token: $.cookie("token"),
  2072. },
  2073. function(data) {
  2074. if(data.state.toLowerCase() == "success") {
  2075. var content = data.data;
  2076. $(content).each(function(i, n) {
  2077. $(
  2078. "<option value='" +
  2079. n.F_UserCode +
  2080. "'>" +
  2081. n.F_UserName +
  2082. "</option>"
  2083. ).appendTo(obj);
  2084. });
  2085. obj.selectpicker({
  2086. noneSelectedText: "请选择", //默认显示内容
  2087. });
  2088. obj.selectpicker("refresh");
  2089. }
  2090. }
  2091. );
  2092. }
  2093. // 综合查询
  2094. function loadComprehensiveList() {
  2095. //先销毁表格
  2096. $("#comprehensiveContentList").bootstrapTable("destroy");
  2097. //初始化表格,动态从服务器加载数据
  2098. $("#comprehensiveContentList").bootstrapTable({
  2099. method: "get", //使用get请求到服务器获取数据
  2100. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  2101. contentType: "application/x-www-form-urlencoded",
  2102. striped: true, //表格显示条纹
  2103. pagination: true, //启动分页
  2104. pageSize: 10, //每页显示的记录数
  2105. pageNumber: 1, //当前第几页
  2106. pageList: [10, 20, 50, 100], //记录数可选列表
  2107. search: false, //是否启用查询
  2108. showColumns: false, //显示下拉框勾选要显示的列
  2109. showRefresh: false, //显示刷新按钮
  2110. sidePagination: "server", //表示服务端请求
  2111. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2112. //设置为limit可以获取limit, offset, search, sort, order
  2113. queryParamsType: "undefined",
  2114. queryParams: function queryParams(params) {
  2115. //设置查询参数
  2116. var param = {
  2117. page: params.pageNumber,
  2118. pagesize: params.pageSize,
  2119. workid: $("#wids").val().replace(/\s+/g, ""),
  2120. ComTitle: $("#workOrderTitle").val().replace(/\s+/g, ""), // 工单标题
  2121. ComContent: $("#workOrderContent").val().replace(/\s+/g, ""), // 工单内容
  2122. Result: $("#workOrderProcessingResult").val().replace(/\s+/g, ""), // 办理结果
  2123. tel: $("#comprehensiveContentSerrchTel").val().replace(/\s+/g, ""), // 来电号码
  2124. usercode: conversionBootstrapSelectData($("#comprehensiveContentSerrchSeat")), // 受话坐席
  2125. // starttime: $("#starttime").val(), //=开始时间
  2126. // endtime: $("#endtime").val(), //=结束时间
  2127. comprehensive: 1,
  2128. token: $.cookie("token"),
  2129. };
  2130. return param;
  2131. },
  2132. onLoadSuccess: function(data) {
  2133. //加载成功时执行
  2134. // layer.msg("加载成功");
  2135. },
  2136. onLoadError: function() {
  2137. //加载失败时执行
  2138. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2139. },
  2140. });
  2141. }
  2142. function conversionBootstrapSelectData(obj) {
  2143. var returnData = "";
  2144. var selectedData = obj.val();
  2145. if(selectedData != null) {
  2146. for(var i = 0; i < selectedData.length; i++) {
  2147. returnData += selectedData[i] + ","
  2148. }
  2149. returnData = returnData.slice(0, -1);
  2150. } else {
  2151. returnData = ""
  2152. }
  2153. return returnData;
  2154. }
  2155. //解决
  2156. function resolve(id) {
  2157. var laye = layer.confirm(
  2158. "确定解决?", {
  2159. btn: ["确定", "取消"], //可以无限个按钮
  2160. },
  2161. function() {
  2162. //按钮【按钮一】的回调
  2163. $.ajax({
  2164. type: "post",
  2165. url: huayi.config.callcenter_url + "Repository/OptRep",
  2166. async: true,
  2167. dataType: "json",
  2168. data: {
  2169. token: $.cookie("token"),
  2170. repid: id,
  2171. type: 1,
  2172. },
  2173. success: function(data) {
  2174. if(data.state.toLowerCase() == "success") {
  2175. layer.msg("提交成功!");
  2176. layer.close(laye);
  2177. }
  2178. },
  2179. });
  2180. },
  2181. function(index) {
  2182. //按钮【按钮二】的回调
  2183. layer.close(laye);
  2184. }
  2185. );
  2186. }
  2187. //未解决
  2188. function noSolve(id) {
  2189. var laye = layer.open({
  2190. type: 1,
  2191. shade: false,
  2192. area: ["430px", "260px"],
  2193. title: "请输入未解决原因", //不显示标题
  2194. content: '<div style="padding-top:10px;padding-left:20px;">\n' +
  2195. '<textarea id="resultNoSolve" style="width:300px; height:120px" type="text" placeholder="请输入未解决原因"></textarea>' +
  2196. "</div>",
  2197. cancel: function() {
  2198. layer.close();
  2199. },
  2200. btn: ["确定", "取消"], //按钮
  2201. yes: function() {
  2202. console.log($("#resultNoSolve").val())
  2203. if(!$("#resultNoSolve").val()) {
  2204. layer.msg("请填写未解决原因!");
  2205. return false;
  2206. } else {
  2207. $.ajax({
  2208. type: "post",
  2209. url: huayi.config.callcenter_url + "Repository/OptRep",
  2210. async: true,
  2211. dataType: "json",
  2212. data: {
  2213. token: $.cookie("token"),
  2214. repid: id,
  2215. reason: $("#resultNoSolve").val(),
  2216. type: 2,
  2217. },
  2218. success: function(data) {
  2219. if(data.state.toLowerCase() == "success") {
  2220. layer.msg("提交成功!");
  2221. layer.close(laye);
  2222. loadZSK("7");
  2223. }
  2224. },
  2225. });
  2226. }
  2227. },
  2228. });
  2229. }
  2230. //外呼弹屏
  2231. function whtp() {
  2232. $("#Result").val("");
  2233. if($(".WH").hasClass("fadeOutUp")) {
  2234. $(".WH").removeClass("fadeOutUp").addClass("fadeInDown");
  2235. }
  2236. $(".WH").removeClass("hidens");
  2237. $(".first").removeClass("first");
  2238. $(".WH").addClass("first");
  2239. loadWH();
  2240. }
  2241. //加载外呼电话列表
  2242. function loadWH() {
  2243. $(".phonediv").hide();
  2244. var n = $(".bg_title .lactive").attr("itemid");
  2245. switch(n) {
  2246. case "0":
  2247. var obj0 = $(".phonediv").eq(0);
  2248. obj0.show();
  2249. //先销毁表格
  2250. var table = obj0.find(".phonelist");
  2251. table.bootstrapTable("destroy");
  2252. //初始化表格,动态从服务器加载数据
  2253. table.bootstrapTable({
  2254. method: "get", //使用get请求到服务器获取数据
  2255. url: huayi.config.callcenter_url + "CallOutScreen/GetPhoneList", //获取数据的Servlet地址
  2256. contentType: "application/x-www-form-urlencoded",
  2257. striped: true, //表格显示条纹
  2258. pagination: true, //启动分页
  2259. pageSize: 10, //每页显示的记录数
  2260. pageNumber: 1, //当前第几页
  2261. pageList: [10, 20, 50, 100], //记录数可选列表
  2262. search: false, //是否启用查询
  2263. showColumns: false, //显示下拉框勾选要显示的列
  2264. showRefresh: false, //显示刷新按钮
  2265. sidePagination: "server", //表示服务端请求
  2266. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2267. //设置为limit可以获取limit, offset, search, sort, order
  2268. queryParamsType: "undefined",
  2269. queryParams: function queryParams(params) {
  2270. //设置查询参数
  2271. var param = {
  2272. page: params.pageNumber,
  2273. pagesize: params.pageSize,
  2274. tel: $("#lastphone").val(),
  2275. token: $.cookie("token"),
  2276. };
  2277. return param;
  2278. },
  2279. onLoadSuccess: function() {
  2280. //加载成功时执行
  2281. //layer.msg("加载成功");
  2282. },
  2283. onLoadError: function() {
  2284. //加载失败时执行
  2285. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2286. },
  2287. });
  2288. break;
  2289. case "1":
  2290. var obj1 = $(".phonediv").eq(1);
  2291. obj1.show();
  2292. var table = obj1.find(".phonelist");
  2293. table.bootstrapTable("destroy");
  2294. //初始化表格,动态从服务器加载数据
  2295. table.bootstrapTable({
  2296. method: "get", //使用get请求到服务器获取数据
  2297. url: huayi.config.callcenter_url + "CallOutScreen/GetUserList", //获取数据的Servlet地址
  2298. contentType: "application/x-www-form-urlencoded",
  2299. striped: true, //表格显示条纹
  2300. pagination: true, //启动分页
  2301. pageSize: 10, //每页显示的记录数
  2302. pageNumber: 1, //当前第几页
  2303. pageList: [10, 20, 50, 100], //记录数可选列表
  2304. search: false, //是否启用查询
  2305. showColumns: false, //显示下拉框勾选要显示的列
  2306. showRefresh: false, //显示刷新按钮
  2307. sidePagination: "server", //表示服务端请求
  2308. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2309. //设置为limit可以获取limit, offset, search, sort, order
  2310. queryParamsType: "undefined",
  2311. queryParams: function queryParams(params) {
  2312. //设置查询参数
  2313. var param = {
  2314. page: params.pageNumber,
  2315. pagesize: params.pageSize,
  2316. tel: $("#gsphone").val(),
  2317. name: $("#gsname").val(),
  2318. token: $.cookie("token"),
  2319. };
  2320. return param;
  2321. },
  2322. onLoadSuccess: function() {
  2323. //加载成功时执行
  2324. //layer.msg("加载成功");
  2325. },
  2326. onLoadError: function() {
  2327. //加载失败时执行
  2328. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2329. },
  2330. });
  2331. break;
  2332. case "2":
  2333. var obj2 = $(".phonediv").eq(2);
  2334. obj2.show();
  2335. var table = obj2.find(".phonelist");
  2336. table.bootstrapTable("destroy");
  2337. //初始化表格,动态从服务器加载数据
  2338. table.bootstrapTable({
  2339. method: "get", //使用get请求到服务器获取数据
  2340. url: huayi.config.callcenter_url +
  2341. "CallOutScreen/GetCustomerList", //获取数据的Servlet地址
  2342. contentType: "application/x-www-form-urlencoded",
  2343. striped: true, //表格显示条纹
  2344. pagination: true, //启动分页
  2345. pageSize: 10, //每页显示的记录数
  2346. pageNumber: 1, //当前第几页
  2347. pageList: [10, 20, 50, 100], //记录数可选列表
  2348. search: false, //是否启用查询
  2349. showColumns: false, //显示下拉框勾选要显示的列
  2350. showRefresh: false, //显示刷新按钮
  2351. sidePagination: "server", //表示服务端请求
  2352. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  2353. //设置为limit可以获取limit, offset, search, sort, order
  2354. queryParamsType: "undefined",
  2355. queryParams: function queryParams(params) {
  2356. //设置查询参数
  2357. var param = {
  2358. page: params.pageNumber,
  2359. pagesize: params.pageSize,
  2360. tel: $("#khphone").val(),
  2361. name: $("#khname").val(),
  2362. token: $.cookie("token"),
  2363. };
  2364. return param;
  2365. },
  2366. onLoadSuccess: function() {
  2367. //加载成功时执行
  2368. //layer.msg("加载成功");
  2369. },
  2370. onLoadError: function() {
  2371. //加载失败时执行
  2372. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  2373. },
  2374. });
  2375. break;
  2376. case "3":
  2377. $(".phonediv").eq(3).show();
  2378. $("#zxTable tbody").html("");
  2379. if(obj.AgentID) {
  2380. obj.Type = "GetAgentList";
  2381. Send();
  2382. }
  2383. break;
  2384. }
  2385. }
  2386. function view(val) {
  2387. var str = "";
  2388. if(val) {
  2389. str = "<a onclick=\"call('" + val + "')\">" + val + "</a>";
  2390. }
  2391. return str;
  2392. }
  2393. function call(val) {
  2394. $("#Result").val(val);
  2395. $(".img").removeClass("hidens");
  2396. }
  2397. function ftime(val) {
  2398. if(val) {
  2399. return helper.DateFormat.getFormatTime(val);
  2400. } else {
  2401. return "";
  2402. }
  2403. }
  2404. function logout() {
  2405. $.ajax({
  2406. url: huayi.config.callcenter_url + "Login/Logout",
  2407. data: {
  2408. token: $.cookie("token"),
  2409. },
  2410. dataType: "json",
  2411. success: function(res) {
  2412. if(res.state) {
  2413. $.cookie("token", "");
  2414. window.localStorage.removeItem("token");
  2415. window.localStorage.removeItem("extno");
  2416. window.localStorage.removeItem("zx_user");
  2417. window.localStorage.removeItem("socket_state");
  2418. location.href = "./login.html";
  2419. }
  2420. },
  2421. });
  2422. }
  2423. //跳转
  2424. function Jumps() {
  2425. $("iframe:visible")[0].src = "widgets.html";
  2426. }
  2427. ////子页面返回主页
  2428. //function home_index() {
  2429. // top.$("iframe:visible")[0].src = "widgets.html";
  2430. //}
  2431. // 获取乡镇
  2432. $("#sourcearea").change(function() {
  2433. getTownshipVillage($("#township"), $("#sourcearea").val());
  2434. });
  2435. // 获取村
  2436. $("#township").change(function() {
  2437. getTownshipVillage($("#village"), $("#township").val());
  2438. });
  2439. //区域
  2440. function QY(obj) {
  2441. obj.empty();
  2442. obj.append('<option selected="selected" value="">请选择</option>');
  2443. $.getJSON(
  2444. huayi.config.callcenter_url + "Area/GetAreaListById", {
  2445. token: $.cookie("token"),
  2446. },
  2447. function(data) {
  2448. if(data.state.toLowerCase() == "success") {
  2449. var content = data.data;
  2450. $(content).each(function(i, n) {
  2451. if(n.F_AreaName !== "市区") {
  2452. if(n.F_AreaName === "文峰区") {
  2453. $(
  2454. "<option value='" +
  2455. n.F_AreaId +
  2456. "' selected='selected'>" +
  2457. n.F_AreaName +
  2458. "</option>"
  2459. ).appendTo(obj);
  2460. } else {
  2461. $(
  2462. "<option value='" +
  2463. n.F_AreaId +
  2464. "'>" +
  2465. n.F_AreaName +
  2466. "</option>"
  2467. ).appendTo(obj);
  2468. }
  2469. }
  2470. });
  2471. }
  2472. }
  2473. );
  2474. }
  2475. //获取乡镇,村
  2476. function getTownshipVillage(obj, parentid) {
  2477. obj.empty();
  2478. obj.append('<option selected="selected" value="">请选择</option>');
  2479. $.getJSON(
  2480. huayi.config.callcenter_url + "Area/GetAreaChildren", {
  2481. token: $.cookie("token"),
  2482. parentid: parentid,
  2483. },
  2484. function(data) {
  2485. if(data.state.toLowerCase() == "success") {
  2486. var content = data.data;
  2487. $(content).each(function(i, n) {
  2488. $(
  2489. "<option value='" +
  2490. n.F_AreaId +
  2491. "'>" +
  2492. n.F_AreaName +
  2493. "</option>"
  2494. ).appendTo(obj);
  2495. });
  2496. }
  2497. }
  2498. );
  2499. }
  2500. //来源
  2501. function LY(obj) {
  2502. obj.empty();
  2503. $.getJSON(
  2504. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2505. token: $.cookie("token"),
  2506. id: 1,
  2507. },
  2508. function(data) {
  2509. if(data.state.toLowerCase() == "success") {
  2510. var content = data.data;
  2511. $(content).each(function(i, n) {
  2512. $(
  2513. "<option value='" +
  2514. n.F_ValueId +
  2515. "'>" +
  2516. n.F_Value +
  2517. "</option>"
  2518. ).appendTo(obj);
  2519. });
  2520. }
  2521. }
  2522. );
  2523. }
  2524. //类别
  2525. function LB(obj) {
  2526. obj.empty();
  2527. $.getJSON(
  2528. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2529. token: $.cookie("token"),
  2530. id: 2,
  2531. },
  2532. function(data) {
  2533. if(data.state.toLowerCase() == "success") {
  2534. var content = data.data;
  2535. $(content).each(function(i, n) {
  2536. $(
  2537. "<option value='" +
  2538. n.F_ValueId +
  2539. "'>" +
  2540. n.F_Value +
  2541. "</option>"
  2542. ).appendTo(obj);
  2543. });
  2544. console.log($('#hidCallKey').val())
  2545. if ($('#hidCallKey').val() == '5') {
  2546. obj.val(4256+'')
  2547. }
  2548. }
  2549. }
  2550. );
  2551. }
  2552. //主题
  2553. function ZT(obj) {
  2554. obj.empty();
  2555. $.getJSON(
  2556. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2557. token: $.cookie("token"),
  2558. id: 3,
  2559. },
  2560. function(data) {
  2561. if(data.state.toLowerCase() == "success") {
  2562. var content = data.data;
  2563. $(content).each(function(i, n) {
  2564. $(
  2565. "<option value='" +
  2566. n.F_ValueId +
  2567. "'>" +
  2568. n.F_Value +
  2569. "</option>"
  2570. ).appendTo(obj);
  2571. });
  2572. }
  2573. }
  2574. );
  2575. }
  2576. //电话类别
  2577. function getPhoneType(obj) {
  2578. obj.empty();
  2579. $.ajax({
  2580. type: "get",
  2581. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListById",
  2582. dataType: "json",
  2583. async: true,
  2584. data: {
  2585. token: $.cookie("token"),
  2586. id: 2498,
  2587. },
  2588. success: function(data) {
  2589. if(data.state.toLowerCase() == "success") {
  2590. var content = data.data;
  2591. $(content).each(function(i, n) {
  2592. $(
  2593. "<option value='" +
  2594. n.F_Value +
  2595. "'>" +
  2596. n.F_Remark +
  2597. "</option>"
  2598. ).appendTo(obj);
  2599. });
  2600. }
  2601. },
  2602. });
  2603. }
  2604. //获取来电类型
  2605. function GetDicValueList() {
  2606. $("#dicValueList ul").html("");
  2607. $.getJSON(
  2608. huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  2609. id: 45,
  2610. token: $.cookie("token"),
  2611. },
  2612. function(result) {
  2613. if(result.state.toLowerCase() == "success") {
  2614. for(var i = 0; i < result.data.length; i++) {
  2615. $("#dicValueList ul").append(
  2616. '<li><label data-valDic="' +
  2617. result.data[i].F_ValueId +
  2618. '" id="unit' +
  2619. i +
  2620. '">' +
  2621. result.data[i].F_Value +
  2622. "</label></li>"
  2623. );
  2624. }
  2625. }
  2626. }
  2627. );
  2628. }
  2629. //点击来电类型
  2630. var dicTypeid = 46; //默认是 已受理
  2631. $(document).on("click", "#dicValueList li label", function() {
  2632. if($.cookie("code")==="spdbzy"){
  2633. return
  2634. }
  2635. if(!$(this).hasClass("checkedDept")) {
  2636. var $that = $(this);
  2637. if($(".hidCallID").val()) {
  2638. dicTypeid = 46; //默认是 已受理
  2639. dicTypeid =
  2640. $(this).attr("data-valDic") != 46 ?
  2641. $(this).attr("data-valDic") :
  2642. 46;
  2643. $.post(
  2644. huayi.config.callcenter_url + "CallInScreen/UpdateCallInType", {
  2645. callid: $(".hidCallID").val(),
  2646. // callid: 59054,
  2647. typeid: dicTypeid,
  2648. token: $.cookie("token"),
  2649. },
  2650. function(result) {
  2651. //debugger;
  2652. var results = JSON.parse(result);
  2653. if(results.state.toLowerCase() == "success") {
  2654. //console.info('传递来电类型成功,ID为:'+ dicTypeid);
  2655. $that
  2656. .addClass("checkedDept")
  2657. .parent()
  2658. .siblings()
  2659. .children()
  2660. .removeClass("checkedDept");
  2661. if(dicTypeid != 46) {
  2662. // $("#dicForms").hide();
  2663. layer.msg("来电类型保存成功!");
  2664. if(dicTypeid == 50) {
  2665. loadOld();
  2666. }
  2667. } else {
  2668. $("#dicForms").show();
  2669. }
  2670. }
  2671. }
  2672. );
  2673. } else {
  2674. //console.info('传递来电类型失败');
  2675. }
  2676. } else {
  2677. //$(this).removeClass('checkedDept');
  2678. //layer.msg('来电类型已经保存成功!不用重复点击提交');
  2679. }
  2680. });
  2681. // 历史工单状态
  2682. function historyOrderStates(val, row) {
  2683. var html = "";
  2684. switch(val + "") {
  2685. case "0":
  2686. html = "新工单";
  2687. if(row.F_IsReturn == 1) {
  2688. html = "新工单(回退)";
  2689. }
  2690. break;
  2691. case "1":
  2692. html = "待交办";
  2693. break;
  2694. case "2":
  2695. html = '<span style="color:#FF0000;">待查收</span>';
  2696. break;
  2697. case "3":
  2698. html = "退回审核中";
  2699. break;
  2700. case "4":
  2701. html = "办理中";
  2702. break;
  2703. case "5":
  2704. html = "延时审核";
  2705. break;
  2706. case "6":
  2707. if(row.F_IsProtect === 2 || row.F_IsProtect === 3) {
  2708. html = "已办未果";
  2709. } else {
  2710. html = "已办理";
  2711. }
  2712. break;
  2713. case "7":
  2714. html = "已回访";
  2715. break;
  2716. case "8":
  2717. if(row.F_Identification === 0) {
  2718. html = "重置转发";
  2719. } else if(row.F_Identification === 1) {
  2720. html = "退回重办";
  2721. } else {
  2722. html = "重办中";
  2723. }
  2724. break;
  2725. case "9":
  2726. html = "已结案";
  2727. break;
  2728. case "10":
  2729. html = "待审核";
  2730. break;
  2731. case "11":
  2732. html = "重办待交办";
  2733. break;
  2734. case "13":
  2735. html = "重办驳回";
  2736. break;
  2737. }
  2738. return html;
  2739. }
  2740. // 历史工单操作
  2741. function historyOrderOperation(val, row) {
  2742. var roleCode = $.cookie("code");
  2743. if(roleCode === "GNZY") {
  2744. return(
  2745. '<a class="xg" onclick="tj(\'' +
  2746. row.F_WorkOrderId +
  2747. '\')" title="提交">提交</a>&nbsp;' +
  2748. '<a class="xg" onclick="workOrderEdit(\'' +
  2749. row.F_WorkOrderId +
  2750. '\')" title="编辑">编辑</a>'
  2751. );
  2752. } else {
  2753. return "-";
  2754. }
  2755. }
  2756. //提交
  2757. function tj(str) {
  2758. layer.confirm(
  2759. "确定要提交工单么?", {
  2760. btn: ["确定", "取消"], //按钮
  2761. },
  2762. function() {
  2763. //请求后台数据
  2764. /*发送请求*/
  2765. $.post(
  2766. huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  2767. ids: str,
  2768. token: $.cookie("token"),
  2769. },
  2770. function(result) {
  2771. result = JSON.parse(result);
  2772. if(result.state.toLowerCase() == "success") {
  2773. layer.msg("提交成功");
  2774. $("#orderlist").bootstrapTable("refresh");
  2775. //load();
  2776. }
  2777. }
  2778. );
  2779. }
  2780. );
  2781. }
  2782. // 编辑
  2783. function workOrderEdit(str) {
  2784. layer.open({
  2785. type: 2,
  2786. content: "./CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  2787. title: "编辑",
  2788. area: ["80%", "80%"], //宽高
  2789. });
  2790. }
  2791. function reminder(str, depId) {
  2792. layer.open({
  2793. type: 2,
  2794. content: "./CommonHtml/reminder.html?wid=" +
  2795. str +
  2796. "&depId=" +
  2797. depId +
  2798. "&callid=" +
  2799. $(".hidCallID").val() +
  2800. "", //iframe的url,no代表不显示滚动条
  2801. title: "催单内容",
  2802. area: ["40%", "40%"], //宽高
  2803. });
  2804. }
  2805. //跳转超期共单列表
  2806. $(".surIcon").click(function() {
  2807. top.$("iframe:visible")[0].src = "./Appeal/expiredWorkOrders.html";
  2808. });
  2809. //右上角消息列表
  2810. function rightUp() {
  2811. helper.init.isload = 0;
  2812. $(".drm").html("");
  2813. $.ajax({
  2814. type: "get",
  2815. url: huayi.config.callcenter_url + "Index/GetNoDealOrder",
  2816. async: true,
  2817. dataType: "json",
  2818. data: {
  2819. token: $.cookie("token"),
  2820. top: 5,
  2821. //mid:$('.mid').val()
  2822. },
  2823. success: function(data) {
  2824. helper.init.isload = 1;
  2825. $(".mid").val(data.maxid);
  2826. // helper.cookies.set("mid", data.maxid, 7);
  2827. $(".xx_count").html(data.total);
  2828. $(".sur_count").html(data.timeoutcount);
  2829. $("#cqorder").val(data.timeoutcount);
  2830. if(data.rows) {
  2831. $.each(data.rows, function(i, n) {
  2832. if(i < 10) {
  2833. $(
  2834. "<li>" +
  2835. '<a href="javaScript:;" class="xx" onclick="ckxq(' +
  2836. n.F_WorkOrderId +
  2837. ')">' +
  2838. '<div class="tipCon">' +
  2839. n.F_ComContent +
  2840. "</div>" +
  2841. '<div class="order_time clearfix">' +
  2842. '<span class="work_order">订单号:' +
  2843. n.F_WorkOrderId +
  2844. "</span>" +
  2845. '<span class="ort">' +
  2846. n.F_CreateTime +
  2847. "</span>" +
  2848. "</div>" +
  2849. '</a></li><li class="divider"></li>'
  2850. ).appendTo(".drm");
  2851. }
  2852. });
  2853. }
  2854. $(
  2855. '<li><a href="javaScript:;" class="seeMore" onclick="goDC()">' +
  2856. '<div class="order_time clearfix">' +
  2857. '<span class="work_order">查看更多</span>' +
  2858. '<span class="ort"> ' +
  2859. ">>" +
  2860. "</span>" +
  2861. "</div>" +
  2862. "</a></li>"
  2863. ).appendTo(".drm");
  2864. },
  2865. });
  2866. }
  2867. function goDC() {
  2868. top.$("iframe:visible")[0].src = "Business/WorkDC.html";
  2869. }
  2870. //右下角消息弹框
  2871. function rightDown() {
  2872. helper.init.isload = 0;
  2873. var tota = 0;
  2874. $.ajax({
  2875. type: "get",
  2876. url: huayi.config.callcenter_url + "Index/GetNoDealWorkTotal",
  2877. async: true,
  2878. dataType: "json",
  2879. data: {
  2880. token: $.cookie("token"),
  2881. },
  2882. success: function(data) {
  2883. helper.init.isload = 1;
  2884. $(".rightDown_list").html("");
  2885. var con = data.data;
  2886. if(con.length > 0) {
  2887. con.push({
  2888. state: 15,
  2889. con: $("#cqorder").val()
  2890. });
  2891. }
  2892. $(con).each(function(i, n) {
  2893. var sts = "";
  2894. switch(n.state) {
  2895. case 0:
  2896. sts = "待处理";
  2897. break;
  2898. case 1:
  2899. sts = "待交办";
  2900. break;
  2901. case 2:
  2902. sts = "待查收";
  2903. break;
  2904. case 3:
  2905. sts = "退回审核中";
  2906. break;
  2907. case 4:
  2908. sts = "办理中(主办)";
  2909. break;
  2910. case 5:
  2911. sts = "延时审核中";
  2912. break;
  2913. case 6:
  2914. sts = "待回访";
  2915. break;
  2916. case 7:
  2917. sts = "已回访";
  2918. break;
  2919. case 8:
  2920. sts = "重办中";
  2921. break;
  2922. case 9:
  2923. sts = "已结案";
  2924. break;
  2925. case 10:
  2926. sts = "办理中(协办)";
  2927. break;
  2928. case 11:
  2929. sts = "待处理";
  2930. break;
  2931. case 12:
  2932. sts = "待审核";
  2933. break;
  2934. case 13:
  2935. sts = "待督办";
  2936. break;
  2937. case 15:
  2938. sts = "超期工单";
  2939. break;
  2940. case 16:
  2941. sts = "重办驳回";
  2942. break;
  2943. default:
  2944. sts = "其他";
  2945. break;
  2946. }
  2947. $(
  2948. '<li onclick="turnTo(this)">' +
  2949. '<a href="javaScript:;" data-index="' +
  2950. n.state +
  2951. '">' +
  2952. "<div>" +
  2953. sts +
  2954. '<span class="pull-right text-muted small">' +
  2955. n.con +
  2956. "条</span>" +
  2957. "</div>" +
  2958. "</a>" +
  2959. "</li>"
  2960. ).appendTo(".rightDown_list");
  2961. tota = tota + parseInt(n.con);
  2962. });
  2963. $(".messageTotal").html(tota);
  2964. },
  2965. });
  2966. }
  2967. function turnTo(a) {
  2968. var state = $(a).children("a").attr("data-index");
  2969. switch(state) {
  2970. case "0":
  2971. $("iframe:visible")[0].src = "Business/ZXDCL.html";
  2972. break;
  2973. case "1":
  2974. $("iframe:visible")[0].src =
  2975. "Business/LeaderDCL.html?states=" + state;
  2976. break; //代交办
  2977. case "2":
  2978. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2979. break; //待查收
  2980. case "3":
  2981. $("iframe:visible")[0].src =
  2982. "Business/LeaderDCL.html?states=" + state;
  2983. break; //退回审核中
  2984. case "4":
  2985. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  2986. break; //办理中(主办)
  2987. case "5":
  2988. $("iframe:visible")[0].src =
  2989. "Business/LeaderDCL.html?states=" + state;
  2990. break; //延时审核中
  2991. case "6":
  2992. $("iframe:visible")[0].src = "Business/ZXDCL.html?states=" + state;
  2993. break;
  2994. case "7":
  2995. $("iframe:visible")[0].src =
  2996. "Business/LeaderDCL.html?states=" + state;
  2997. break; //已回访
  2998. case "8":
  2999. $("iframe:visible")[0].src = "Business/WorkDC.html?states=" + state;
  3000. break; //重办中
  3001. case "10":
  3002. $("iframe:visible")[0].src =
  3003. "Business/WorkDCCO.html?states=" + state;
  3004. break; //办理中协办
  3005. case "11":
  3006. $("iframe:visible")[0].src = "Business/WorkDC_EJ.html";
  3007. break; //办理中协办
  3008. case "12":
  3009. $("iframe:visible")[0].src = "Appeal/toAuditList.html";
  3010. break; //待审核
  3011. case "13":
  3012. $("iframe:visible")[0].src = "Appeal/toSupervList.html";
  3013. break; //待督办
  3014. case "15":
  3015. $("iframe:visible")[0].src = "Appeal/expiredWorkOrders.html";
  3016. break; //超期工单
  3017. case "16":
  3018. $("iframe:visible")[0].src = "Business/LeaderBH.html";
  3019. break; //重办驳回工单
  3020. default:
  3021. sts = "其他";
  3022. break;
  3023. }
  3024. }
  3025. ///拖拽效果
  3026. //拖动事件
  3027. var box = document.getElementById("box");
  3028. //鼠标按下的函数
  3029. box.onmousedown = function(ev) {
  3030. var oEvent = ev || event;
  3031. //求出鼠标和box的位置差值
  3032. var x = oEvent.clientX - box.offsetLeft;
  3033. var y = oEvent.clientY - box.offsetTop;
  3034. //鼠标移动的函数
  3035. //把事件加在document上,解决因为鼠标移动太快时,
  3036. //鼠标超过box后就没有了拖拽的效果的问题
  3037. document.onmousemove = function(ev) {
  3038. var oEvent = ev || event;
  3039. //保证拖拽框一直保持在浏览器窗口内部,不能被拖出的浏览器窗口的范围
  3040. var l = oEvent.clientX - x;
  3041. var t = oEvent.clientY - y;
  3042. if(l < 0) {
  3043. l = 0;
  3044. } else if(l > document.documentElement.clientWidth - box.offsetWidth) {
  3045. l = document.documentElement.clientWidth - box.offsetWidth;
  3046. }
  3047. if(t < 0) {
  3048. t = 0;
  3049. } else if(
  3050. t >
  3051. document.documentElement.clientHeight - box.offsetHeight
  3052. ) {
  3053. t = document.documentElement.clientHeight - box.offsetHeight;
  3054. }
  3055. box.style.left = l + "px";
  3056. box.style.top = t + "px";
  3057. };
  3058. //鼠标抬起的函数
  3059. document.onmouseup = function() {
  3060. document.onmousemove = null;
  3061. document.onmouseup = null;
  3062. };
  3063. //火狐浏览器在拖拽空div时会出现bug
  3064. //return false阻止默认事件,解决火狐的bug
  3065. // return false;
  3066. };
  3067. function messages(type) {
  3068. if(!type) {
  3069. type = $(".right-tab li.active").index();
  3070. }
  3071. var html = $("#tab-" + (type + 1)).find(".chat_box");
  3072. html.html("");
  3073. helper.init.isload = 0;
  3074. $.ajax({
  3075. type: "get",
  3076. url: huayi.config.callcenter_url + "Index/GetChatLists",
  3077. async: true,
  3078. dataType: "json",
  3079. data: {
  3080. token: $.cookie("token"),
  3081. isread: type,
  3082. top: 50,
  3083. fromid: 0,
  3084. },
  3085. success: function(data) {
  3086. helper.init.isload = 1;
  3087. $("#tab-1").find(".message_count").html(data.total);
  3088. if(type == 0) {
  3089. if(data.total == 0) {
  3090. $(".readed").hide();
  3091. } else {
  3092. $(".readed").show();
  3093. }
  3094. $(".close_chat").show();
  3095. }
  3096. $(data.rows).each(function(i, n) {
  3097. var str = "";
  3098. str =
  3099. '<div class="sidebar-message">' +
  3100. '<a href="#">' +
  3101. '<div class="pull-left text-center">' +
  3102. '<img alt="image" class="img-circle message-avatar" src="img/chat_pic.jpg">' +
  3103. '<div class="m-t-xs">' +
  3104. n.F_UserName +
  3105. "</div>" +
  3106. "</div>" +
  3107. '<div class="media-body">' +
  3108. '<div class="chat_content">' +
  3109. GetCont(n.Content) +
  3110. "</div>" +
  3111. '<small class="text-muted">' +
  3112. n.CreateDate +
  3113. "</small>" +
  3114. '<span class="reply" data-FromUserId="' +
  3115. n.FromUserId +
  3116. '" data-ToUserId="' +
  3117. n.ToUserId +
  3118. '" data-roleId="' +
  3119. n.F_RoleId +
  3120. '" onclick="resply(this)">回复</span>';
  3121. if(n.IsRead != 1) {
  3122. str +=
  3123. '<span class="reply close_chat" data-index="' +
  3124. n.Id +
  3125. '" onclick="closed(this)">关闭</span>';
  3126. }
  3127. "</div>" + "</a>" + "</div>";
  3128. html.append(str);
  3129. });
  3130. },
  3131. });
  3132. }
  3133. function closed(a) {
  3134. var id = $(a).attr("data-index");
  3135. $.ajax({
  3136. type: "post",
  3137. url: huayi.config.callcenter_url + "Index/CloseChat",
  3138. async: true,
  3139. dataType: "json",
  3140. data: {
  3141. token: $.cookie("token"),
  3142. id: id,
  3143. },
  3144. success: function(data) {
  3145. if(data.total > 0) {
  3146. messages();
  3147. } else {
  3148. layer.msg("关闭消息失败!");
  3149. }
  3150. },
  3151. });
  3152. }
  3153. function resply(a) {
  3154. var userId = $(a).attr("data-FromUserId");
  3155. var toId = $(a).attr("data-ToUserId");
  3156. var roleId = $(a).attr("data-roleId");
  3157. layer.open({
  3158. type: 2,
  3159. content: "replyChat.html?userId=" +
  3160. userId +
  3161. "&roleId=" +
  3162. roleId +
  3163. "&toId=" +
  3164. toId, //iframe的url,no代表不显示滚动条
  3165. title: "回复消息",
  3166. area: ["50%", "60%"], //宽高
  3167. });
  3168. }
  3169. //登陆弹窗函数
  3170. function login_DK() {
  3171. layer.open({
  3172. type: 2,
  3173. content: ["CommonHtml/elasticFrame.html", "no"], //iframe的url,no代表不显示滚动条
  3174. title: "提示",
  3175. area: ["25%", "55%"], //宽高
  3176. });
  3177. }
  3178. // 顶部消息
  3179. function showTopMsgs() {
  3180. $("#top_notices_lists").toggle();
  3181. }
  3182. // 获取顶部消息(只展示未读消息 0未读 1已读)
  3183. function getTopMsgs() {
  3184. helper.init.isload = 0;
  3185. $.getJSON(
  3186. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3187. token: $.cookie("token"),
  3188. smstype: 1,
  3189. },
  3190. function(result) {
  3191. if(result.state.toLowerCase() === "success") {
  3192. helper.init.isload = 1;
  3193. $("#top_notices_lists").empty();
  3194. result = result.data;
  3195. var str = "";
  3196. if(result && result.length) {
  3197. if(isFirstShowTopMsg) {
  3198. $("#top_notices_lists").hide();
  3199. isFirstShowTopMsg = false;
  3200. }
  3201. $("#top_notices_num").text(result.length);
  3202. if(result.length > 99) {
  3203. $("#top_notices_num").text(result.length);
  3204. }
  3205. for(var i = 0; i < result.length; i++) {
  3206. str +=
  3207. '<li class="top_notices_item">' +
  3208. '<span title="' +
  3209. result[i].SMS_Content +
  3210. '" class="top_notices_con">' +
  3211. result[i].SMS_Content +
  3212. "</span>" +
  3213. '<button type="button" class="btn btn-primary btn-sm" onclick="signRead(' +
  3214. result[i].SMS_Id +
  3215. ', event)">未读</button>' +
  3216. "</li>" +
  3217. '<li class="divider"></li>';
  3218. }
  3219. } else {
  3220. str =
  3221. '<li class="top_notices_item">' +
  3222. '<span class="top_notices_con">暂无消息!</span>' +
  3223. "</li>";
  3224. $("#top_notices_num").text(0);
  3225. }
  3226. $("#top_notices_lists").append(str);
  3227. $("#top_notices_lists").find(".divider:last").remove();
  3228. }
  3229. }
  3230. );
  3231. }
  3232. // 标记消息状态
  3233. function signRead(signid, e) {
  3234. e.stopPropagation();
  3235. layer.confirm(
  3236. "确认已读后该条消息将不再提示,请慎重", {
  3237. icon: 7,
  3238. btn: ["确认", "取消"], //按钮
  3239. },
  3240. function(index) {
  3241. $.ajax({
  3242. type: "get",
  3243. url: huayi.config.callcenter_url +
  3244. "InternalMessages/UpdateState",
  3245. dataType: "json",
  3246. async: true,
  3247. data: {
  3248. ids: signid,
  3249. state: 1, //状态,0未读 1已读
  3250. token: $.cookie("token"),
  3251. },
  3252. success: function(data) {
  3253. if(data.state.toLowerCase() === "success") {
  3254. // 更新顶部消息内容和数量
  3255. getTopMsgs();
  3256. $("#top_notices_lists").hide();
  3257. layer.close(index);
  3258. }
  3259. },
  3260. });
  3261. }
  3262. );
  3263. }
  3264. function getnew() {
  3265. helper.init.isload = 0;
  3266. $.getJSON(
  3267. huayi.config.callcenter_url + "InternalMessages/GetMsg", {
  3268. token: $.cookie("token"),
  3269. smstype: 2,
  3270. },
  3271. function(result) {
  3272. helper.init.isload = 1;
  3273. if(result.state.toLowerCase() === "success") {
  3274. result = result.data;
  3275. var str = "";
  3276. $("#top_notices_lists1").empty();
  3277. if(result && result.length) {
  3278. $(".tan_ping").css("display", "block");
  3279. for(var i = 0; i < result.length; i++) {
  3280. var contant1 = result[i].SMS_Content.split("|")[0];
  3281. if(contant1.length > 68) {
  3282. contant2 = contant1.substr(0, 68) + "...";
  3283. } else {
  3284. contant2 = contant1;
  3285. }
  3286. var contant3 = result[i].SMS_Content.split("|")[1];
  3287. str +=
  3288. '<li class="top_notices_item top_notices_item1">' +
  3289. '<span title="有坐席向您索要关于“' +
  3290. contant1 +
  3291. "”的内容,截止至" +
  3292. contant3 +
  3293. ',请尽快处理" data_id="' +
  3294. result[i].SMS_Id +
  3295. '" class="top_notices_con1">有坐席向您索要关于“' +
  3296. contant2 +
  3297. '”的内容</span><br /><span class="top_notices_con1">截止至<i style="color:red;font-style:normal">' +
  3298. contant3 +
  3299. "</i>,请尽快处理</span>" +
  3300. // '<button type="button" class="btn btn-primary btn-sm" onclick="signRead('+ result[i].SMS_Id +', event)">未读</button>' +
  3301. "</li>" +
  3302. '<li class="divider"></li>';
  3303. }
  3304. } else {
  3305. str =
  3306. '<li class="top_notices_item">' +
  3307. '<span class="top_notices_con">暂无消息!</span>' +
  3308. "</li>";
  3309. }
  3310. $("#top_notices_lists1").append(str);
  3311. }
  3312. }
  3313. );
  3314. }
  3315. $("#know").on("click", function() {
  3316. var data_id = $(".top_notices_con1").attr("data_id");
  3317. Read(data_id, event);
  3318. $(".tan_ping").css("display", "none");
  3319. getnew();
  3320. });
  3321. //跳转索要列表
  3322. $("#chuli").on("click", function() {
  3323. var data_id = $(".top_notices_con1").attr("data_id");
  3324. Read(data_id, event);
  3325. $(".tan_ping").css("display", "none");
  3326. getnew();
  3327. $("iframe:visible")[0].src = "zhiShiKu/askRecords1.html";
  3328. });
  3329. function Read(signid, e) {
  3330. e.stopPropagation();
  3331. $.ajax({
  3332. type: "get",
  3333. url: huayi.config.callcenter_url + "InternalMessages/UpdateState",
  3334. dataType: "json",
  3335. async: true,
  3336. data: {
  3337. ids: signid,
  3338. state: 1, //状态,0未读 1已读
  3339. token: $.cookie("token"),
  3340. },
  3341. success: function(data) {
  3342. if(data.state.toLowerCase() === "success") {
  3343. // 更新顶部消息内容和数量
  3344. getTopMsgs();
  3345. $("#top_notices_lists").hide();
  3346. // layer.close(index);
  3347. }
  3348. },
  3349. });
  3350. }
  3351. // 获取工单数量
  3352. function workcount() {
  3353. $.getJSON(
  3354. huayi.config.callcenter_url + "WorkOrder/GetDWCount", {
  3355. token: $.cookie("token"),
  3356. },
  3357. function(result) {
  3358. if(result.state.toLowerCase() == "success") {
  3359. var data = result.data.DWCount[0];
  3360. $(".YWJD_DCLS").text(data.DaiBan); // 待办事项
  3361. $(".WorkTHCB").text(data.TuiHui); // 退回重办
  3362. $(".workOverdue").text(data.ChaoQi); // 超期工单
  3363. $(".WorkXJDWTH").text(data.XiaJiTH); // 下级单位退回
  3364. $(".WorkYBLTJ").text(data.DaiShenHen); // 待审核下级单位
  3365. $(".WorkTHBJJ").text(data.TuiHuiJuJue); // 退回被拒绝
  3366. $(".WorkYSBJJ").text(data.YanShiJuJue); // 延时被拒绝
  3367. $(".UnsuccessfulLevel2").text(data.YiBsnWeiGuo); // 已办未果
  3368. $(".superviseCommission").text(data.DB); // 督办工单
  3369. $(".yssh").text(data.JWYS); // 延时审核
  3370. $(".workDelayedAuditAuditor").text(data.XJYS)
  3371. $(".sptyssh").text(data.sptJWYS)
  3372. $(".sptworkDelayedAudittProvince").text(data.sptXJYS)
  3373. $(".WorkYSSHMedia").text(data.dmtJWYS)
  3374. $(".workDelayedAuditMultiMedia").text(data.dmtXJYS)
  3375. }
  3376. }
  3377. );
  3378. }
  3379. function domainPrompt() {
  3380. var content =
  3381. '<div style="padding: 20px; font-size: 30px; line-height: 40px;">为了系统平台的安全考虑,系统登录地址改为:<a href="http://12345rx.zwfw.anyang.gov.cn:9999/home.html" target="block">http://12345rx.zwfw.anyang.gov.cn:9999/home.html</a>,新系统地址5月28日开始正式使用,老系统将于6月5日正式停止访问,请互相转告,谢谢!</div>';
  3382. if(window.location.host === "125.45.12.146:9999") {
  3383. layer.open({
  3384. type: 1,
  3385. title: "提示",
  3386. content: content, //这里content是一个普通的String
  3387. area: ["50%", "50%"],
  3388. });
  3389. }
  3390. }
  3391. $("#hangUpEvaluation").click(function() {
  3392. satisfactionEvaluationFun();
  3393. });
  3394. function satisfactionEvaluationFun() {
  3395. obj.Type = "TurnIvr";
  3396. obj.AgentID = $.cookie("zx_user");
  3397. obj.AgentExten = $.cookie("extno");
  3398. obj.IvrName = "MYD";
  3399. obj.IvrPos = "1";
  3400. Send();
  3401. }
  3402. // 多媒体提示信息
  3403. function multimediaPrompt(roleCode) {
  3404. if(roleCode === "MTDD") {
  3405. $.ajax({
  3406. type: "get",
  3407. url: huayi.config.callcenter_url + "Info/GetMultiCount",
  3408. dataType: "json",
  3409. async: true,
  3410. data: {
  3411. token: $.cookie("token"),
  3412. },
  3413. success: function(data) {
  3414. if(data.state.toLowerCase() === "success") {
  3415. var data = data.data
  3416. var content =
  3417. '<div style="padding: 20px; font-size: 20px; line-height: 40px;"><p><ul>' +
  3418. '<li>当日来信:' + data.lxcount[0].Column1 + '</li>' +
  3419. '<li>退件数量:' + data.thcount[0].Column1 + '</li>' +
  3420. '<li>延期数量:' + data.yscount[0].Column1 + '</li>' +
  3421. '<li>办结数量:' + data.bjcount[0].Column1 + '</li>' +
  3422. '</ul></p></div>';
  3423. layer.open({
  3424. type: 1,
  3425. title: "提示",
  3426. content: content, //这里content是一个普通的String
  3427. area: ["25%", "30%"],
  3428. });
  3429. }
  3430. },
  3431. });
  3432. }
  3433. }
  3434. function getReactionCategory(roleCode, pid = 38) {
  3435. // var roleCode = $.cookie("code");
  3436. // 供暖专员只获取供暖问题
  3437. if(roleCode === "GNZY") {
  3438. pid = 2460;
  3439. } else {
  3440. pid = 38;
  3441. }
  3442. $.get(
  3443. huayi.config.callcenter_url + "Dictionary/GetZTreeNew", {
  3444. token: $.cookie("token"),
  3445. pid: pid,
  3446. },
  3447. function(result) {
  3448. result = $.parseJSON(result);
  3449. var content = JSON.parse(result.data);
  3450. layui.use("dropdown", function() {
  3451. var dropdown = layui.dropdown;
  3452. dropdown.render({
  3453. elem: "#reflectCategory", //可绑定在任意元素中,此处以上述按钮为例
  3454. data: content,
  3455. id: "reflectCategory",
  3456. //菜单被点击的事件
  3457. click: function(obj) {
  3458. $("#reflectCategory").val(obj.title);
  3459. $("#PID").val(obj.id);
  3460. },
  3461. });
  3462. });
  3463. }
  3464. );
  3465. }
  3466. function getSearchReactionCategory(key) {
  3467. $("#reflectCategoryList").empty();
  3468. $.get(
  3469. huayi.config.callcenter_url + "Dictionary/GetKeyListNew", {
  3470. token: $.cookie("token"),
  3471. key: key,
  3472. },
  3473. function(result) {
  3474. result = $.parseJSON(result);
  3475. if(result.state.toLowerCase() === "success") {
  3476. var content = result.data;
  3477. if(content.length > 0) {
  3478. content.forEach(function(e, i) {
  3479. $(
  3480. "<li index='" +
  3481. e.id +
  3482. "' indexName='" +
  3483. e.name +
  3484. "'>" +
  3485. e.names +
  3486. "</li>"
  3487. ).appendTo("#reflectCategoryList");
  3488. });
  3489. } else {
  3490. $("<li index='' indexName=''>没有相关数据</li>").appendTo(
  3491. "#reflectCategoryList"
  3492. );
  3493. }
  3494. }
  3495. }
  3496. );
  3497. }
  3498. function debounce(fun, delay) {
  3499. return function(args) {
  3500. var that = this;
  3501. var _args = args;
  3502. clearTimeout(fun.id);
  3503. fun.id = setTimeout(function() {
  3504. fun.call(that, _args);
  3505. }, delay);
  3506. };
  3507. }
  3508. // 监听浏览器关闭
  3509. window.onunload = function(e) {
  3510. logout();
  3511. return;
  3512. };
  3513. //获取知识库消息
  3514. //setInterval(getnew, 180000);